I was signed into my Samsung account and reset my phone but it still went through activating without asking once set back up. Did I need a fingerprint lock screen setup to be activated?
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I just recently got the 5.0.2 update and have a couple of questions.
1. When I set up a pattern lock, then decided I didn't need it, I went to change it back to swipe unlock, only to find it grayed out and the message "Disabled by administrator, encryption policy or credential storage"
Tried looking through any settings I could find that related to those reasons but could find nothing that seemed to relate to resetting swipe unlock as an option. Has anyone encountered this or know how to fix it?
2, So I decided to set up Smart Lock with my home as a trusted location. But the device is still locked every time I turn it on, even though the Smart Lock setting shows my tablet at home, right in the middle of the radius of dots it says is the trusted location and I still have to go through the 2 step process of swiping on the main lock screen with the notifications on, then entering the security pattern on a separate screen then finally getting into the home screen.
Any ideas on this one?
And when lollipop comes to the z3 phone is pattern unlocking going to be a 2 step process on that as well?
Regards for any information on these questions.
Yeti
Do you have an exchange account setup? I know my work email server has restrictions where I have to have a screen lock.
Sent from my Xperia Z3 Tablet Compact
Currently having the same issue. Tried deactivating all device administrator but still could not revert back to swipe unlock
www dot reddit.com/r/Nexus5/comments/2mptwm/lollipop_can_not_disable_passwordpattern_to_unlock/
Does anyone know if deleting credential storage will result in any adverse effect?
Well still no joy, although Smart Lock did recognize my location once, but then 10 minutes later it wasn't working again.
And no Spectre51, I don't have an exchange account set up.
Do you have anything under Settings->Security->Device Administrators? I just removed my outlook/exchange account and had the same issue but under device administrators outlook device policy was still checked. Unchecked that and I could change it to swipe.
I know you said you don't have an exchange account but maybe something else in there is still enabled causing the issue.
Sent from my OnePlus One
Spectre51 said:
Do you have anything under Settings->Security->Device Administrators? I just removed my outlook/exchange account and had the same issue but under device administrators outlook device policy was still checked. Unchecked that and I could change it to swipe.
I know you said you don't have an exchange account but maybe something else in there is still enabled causing the issue.
Sent from my OnePlus One
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Only thing turned on under device administrators was Protection by myXperia, turned that off, no change.
I'm trying to remove the samsung activation lock so I can sell the phone but every time I uncheck the box, put in the password, the box stays checked. Anybody know whats wrong?
My S6 edge was factory reset when the reactivation lock was turned on. I couldn't access the phone because it recognized the reset as an abnormal reset, and asked me to login with the samsung account that I had used. It failed to login though I provided the right details. After extensively searching, I found a method to login, and let me use my phone. I've logged into a samsung account, and I am able to use it. But, I can't switch off the reactivation lock no matter what I do. I tried doing it online from their service provided in their accounts. I tried the settings in the phone, and still no luck. Is there any other method to switch it off?
chandypandy said:
My S6 edge was factory reset when the reactivation lock was turned on. I couldn't access the phone because it recognized the reset as an abnormal reset, and asked me to login with the samsung account that I had used. It failed to login though I provided the right details. After extensively searching, I found a method to login, and let me use my phone. I've logged into a samsung account, and I am able to use it. But, I can't switch off the reactivation lock no matter what I do. I tried doing it online from their service provided in their accounts. I tried the settings in the phone, and still no luck. Is there any other method to switch it off?
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Click to collapse
What was the method to login? Because I have the same problem on my SM-G925F?
Hi, I have a problem, this morning trying to unlock the phone (HTC desire 820) I received information that the pattern was incorrect. The formula is 100% correct. Finally, after a few phobe resets, the pattern came in and I have access to the phone, but now to turn this pattern off I have to provide it again in Security options, but it does not work again. What to do to get rid of this pattern? I have access to the phone and have to wake up every 15th time so that the pattern lock does not turn on again. I do not have ROOT. Please help
I just rooted my Redmi note 7 using the same method for Redmi note 7. After booting everything went well, i started setting up everything but after I setup screen lock I went on to set a fingerprint as well but the scanner didn't respond so i decided to let it go for the time being. After my device's screen turned off, I tried to unlock it again but the pattern was incorrect even though I'm 100% sure I entered the correct pattern. Instead of factory resetting it I removed the lockscreen.db and other files from root/data/system and there no longer was any lock. So I tried to setup screen lock again and same thing happened, fingerprint didn't respond and the phone didn't recognise my pattern again so I reset it using the same previous method. Then I tried pin password and the same issue, phone keeps saying incorrect. All in short, I'm not able to setup any screen lock, the phone fails to recognise even the correct password and the fingerprint scanner isn't letting me register my fingerprint. However, without any screenlock, when I touch the fingerprint scanner with any of my fingers, the screen turns on so that does mean that the scanner is working but it's not letting me register any fingerprint. help!!