Related
This really really pi##es me off, as where I live I get 1x data, & usually use my home wireless (wifi).
Recieved the pro, and activated it. It seems disabled by being activated by alltel. I even stumped the blackberry adept person at the local store enough that they switched out the phone, I walked to next door (motel) used the free wireless (to prove the wireless would even function) then let him activate it and headed home (30+ miles into the wilderness). got home and again I cant get Crap wifi to work.
Home is wireless b, it connects, can be seen on the 'simple' 2 wire wireless appliance but the PRO, will not see or try to send data through it. turned off security and everything on the wireless for testing. I can check, but I know the pass for the motel, and I could try again, but am definitely sure that this AINT the issue--> again the phone wouldnt connect at the motel (least not the pre exchanged one) with me or the rep at Altel either, while it was activated and on alltel.
who to call? Any help out there?
my 6800 will still wifi, at anyplace there is a signal and that I know the passcodes or is open.
yes I asked this, at alltel-howard forums, but would think you guys here know more (on second thought, when I remembered about all the stuff you do here, I know I probably should've posted here 1st, but Im kinda mad at the moment!)
Pretty adept at computers, I do IS as my real job, anything I can do to help trouble shoot? yeah the 6800 has been flashed & I even noobed around with cooking a few time. appreciate any help you guys
i Have a touch pro and a touch diamond, both under 2 weeks old and the wifi works fine with both of them, maybe you should try a custom rom and see if they changes anything. but there is no reason it shouldnt work with the stock rom
goonygugle said:
i Have a touch pro and a touch diamond, both under 2 weeks old and the wifi works fine with both of them, maybe you should try a custom rom and see if they changes anything. but there is no reason it shouldnt work with the stock rom
Click to expand...
Click to collapse
goony,
Is it an Alltel? are you positive that wifi is working, not the "data" connection with alltel towers (cell call)? My proof is that if I goto my basment, I have no cell service so not any data connction, ONLY WIFI (that is where my wireless router is. that is when I found out the 1st time. Everything else looks right, on the phone it says it is connected, on the router I can see it on the connected devices list.
I have my issue that I believe, that it is some setting that Alltel is setting... like I said the phone would connect via wifi until the phone activated. When I activated (full unlimited data package is on this phone) the phone fully rebooted on its own, 3 times as if getting updated via data plan. Im not talking about the 1st time turn on customizations, those were done before I tested the wifi at the motel lobby... For instance, the volume control buttons - the display app were obviously modified, I am not positive what else was.
I'd LOVE to try custom rom, if I wasnt right in the period of time I can get my money back, or not. after that I will...
yes they are alltel, and to test the wifi i just connected it to my router and then turned of my alltel data and it stayed connected so i am positive the wifi works. you can still use a custom rom under your return period, if you want to return just relock it.
I wanted to double check myself sting to make sure i was realy getting wifi, so i connected and went to speedtest.net and did a speed test and sure enough it showed my isp as roadrunner(my home provider). Have you had this problem with multiple phones? are you checking the internet option when it connects? and do you have it diconnected from the pc? my wifi wont work on my diamond hooked to a pc.
Has nothing to do with alltel. Maybe with the rom or the phone. Now I hope you're not waiting for a pop up to show itself on the main screen asking if you want to connect because you could wait forever. Go to comm manager enable wifi/ go to start->settings->connections->wifi and make sure options are set to "all available." If you can even see wireless networks on the list, the wifi is functioning correctly and there is a router settings conflict. If you don't see networks on that list in wifi, then there is a rom/hardware problem.
Sweeny Russ said:
Has nothing to do with alltel. Maybe with the rom or the phone. Now I hope you're not waiting for a pop up to show itself on the main screen asking if you want to connect because you could wait forever. Go to comm manager enable wifi/ go to start->settings->connections->wifi and make sure options are set to "all available." If you can even see wireless networks on the list, the wifi is functioning correctly and there is a router settings conflict. If you don't see networks on that list in wifi, then there is a rom/hardware problem.
Click to expand...
Click to collapse
Hey thanks!
But, it is the Stock shipped rom, I have my HTC 6800 right next to this one, connected and surfing the web, both show up when in the home WIFI router config as connected, yet the pro sends NO DATA to ie or opera, (cant locate any webpages) or any app that uses internet/data.Unless there is something I need to do with PRO that I never had to do with the 6800 (mogul) that I just flashed back to stock shipped rom, ready to sell on ebay...
what I dont know is, well, most of the people wifi to tether a laptop or something, I dont! Sure that will be neat in the future, but RIGHT NOW, Just I use WIFI when I am at home and dont even have signal or evdo near me... (remote locations that I live, the tower coverage sucks out here in ks...) Got to fix this soon, or this Beyotch is going back to alltel.
Another thing, this bad boy pulled this crap, as soon as alltel activated the device (so I could use it as my phone!) when it was NOT activated, the wifi worked (proven at the motel next door to the Alltel store I exchanged this phone). BTW, I was able to test it on the 1st phone shipped to me, while it was activated, it pulled the same thing, when he unactivated the phone, we could almost pickup the wifi from the motel next door (distance was the only issue I think now looking back) but seemed like a chip problem.
Where I got screwed was we believed the wifi to be bad on the 1st phone. So he got out a new phone, and before we activated it, I went and tested the wifi, it worked on the 2nd phone. I thought wall was fine, it worked. then I had him activate it, assuming that proved I will be able to use the wifi. So I leave the store thinking OK wifi works. I get home, and again unable to use my home networking wifi to open web or apps. unacceptable. Yet the 6800 does and still works flawlessly (as long as you slide the wifi sider on side to on {inside joke}).
follw me better now?
What brand router do you have? How many devices are wireless? And it connects to other locations but are you sending and recieving data? Try this link http://www.wmwifirouter.com/trial/ and install on 6800 if you are not normally around hotspots. This will test the t-pro's ability to send and recieve information via wifi. Now it is sounding like an IP address conflict.
Sweeny Russ said:
What brand router do you have? How many devices are wireless? And it connects to other locations but are you sending and recieving data? Try this link http://www.wmwifirouter.com/trial/ and install on 6800 if you are not normally around hotspots. This will test the t-pro's ability to send and recieve information via wifi. Now it is sounding like an IP address conflict.
Click to expand...
Click to collapse
Sweeny, Im in the houshold router (made by 2wire) I can see it (the Pro as well as the 6800) each get an ip. (I work In IT, so I know what you are talking about in ip conflicts, all that.) I have even set the router to manually setup IPs now, then set the ip inside the Pro, as well as the default gateway, dns all that.) I'm telling ya, it is more like it doesnt know the DNS or the gateway (just like I disable internet surfing on the computers at work that I still must use networking)
I copied the DNS and everything from a working laptop (ipconfig -all) on a wireless laptop today, and still as if it was disabled.
This weekend i will test the dang thing tethering with my notebook i'll bring home from work (use the pro as the internet access). if it wont tether either, then I think allHell is doing something. Again if the device is DE-Activated I will wifi... {I'll bet you $$}. I might call alltel, tomarrow night, and try that. I'll have them inactivate it and if it suddenly works, then the question is, what do I do with alltel? they dont have the right to disable hotspot usage do they?
I feel I feel the presence of VERIZON already in Alltel, Luke is turning to the dark side. NOOOOOOOOOOOOOOOOOOOOOOOOO!
You all thought I was off my crock...
http://www.htcwiki.com/thread/2073117/Touch+Pro+WiFi?t=anon lots of folks posting same problems it looks like.
Need that group of people who can create a kitchen, and hcak tomtoms, to help us with this PLEASE!
No I don't, think you're off your crock I just know how frustrating problems like this can be. Here is what I suggest you do. And if this doesn't work exchange the phone or try a different router. I know what you're thinking....not the router. Truth is might be. Its just like wireless adapters in wii's and ps3's they simply will not work with a handfull of routers even though not clearly documented.
Anyway, change router to static Ip's, safer anyway.
Specifiy gateway, primary and secondary dns, and limit your ip's within 100 available obtainables. Use a 64 bit wep encryption. Change the channel of your router's broadcast to 1 or 11. Use only simple gateway ip range, not pure server. If you need me to provide you with example settings then pm me because I do not want to broadcast them via forum
Good luck.
Dont take this the wrong way....but are you positive that you are disabling the DATA Connection in Comm Manager?
I have had the alltel touch pro since the second they hit the store. I have used 3 of them since and they all work perfectly on wifi. I primarily use wifi and use diamond tweak to activate the wifi standby so wifi stays connected in standby like data does by default and use modaco nodata to disable data as I live in a house that gets a very lowsignal from the tower and eats my battery superfast if I use data. I have a router in the house and one in my office detached from my home and when I had my mogul it often would not switch between routers successfully requiring me to manually connect more often than not. All the Touch Pros connect superfast and switch automatically. I am running mightyrom 4.12 and telus radio which is light years better than stock with signal, speed and batterylife, but even when I was on stock for about 3 months there were absolutely no wifi issues.
ACoolGuy said:
Dont take this the wrong way....but are you positive that you are disabling the DATA Connection in Comm Manager?
Click to expand...
Click to collapse
Not sure which of us you are asking this queston of...
Thanks, for the help so far...
I was having the same issue (Alltel and all).
I found this post in the MS forums:
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/561f18a8-5f64-4359-957e-adb003229f1d
Essentially, it says to "Navigate to START/SETTINGS/Connections Tab/Connections icon/Advanced Tab
Press Select Networks Button
At the top it says "Programs that automatically connect to the Internet should connect using:"
You want to press on the drop down and choose My Work Network"
You need to tell the system that the Work Network connects to the internet as well. While this doesn't seem like the ideal solution (there should be a faster way to switch it, or it should do it automatically depending on location), it did work for me. I'm sure there's a much more sleek solution out there, though.
Btw... I hope I'm posting this correctly. I'm more a reader than a poster.
Ooop... one more thing. Its non-sleekatude rests with the fact that when you want to switch between wifi and your data plan, you have to go through the whole process, and switch the active network from My Work Network to Alltell Wireless. This is where I was hoping for a better solution. As I say, it does work, but it seems like it should involve less hassle.
Might add this to the WIKI, I dunno but there could be a few more thousand users out there on ATT or SWB using the modem/routers that they shipped when you got DSL more than a year ago...
Everyone that has the older 2 wire brand, wifi modem/router that came with SBC (now ATT). Wierd I know. But Mine has just been replaced by the newer version of that modem/router. and I will be dammed, it works. but the phone wont work with the older ones. Mine was the 2WIRE 1000hw model. they are shipping new models, and finally the phone will work with the wifi on that new router.
Thought it might be nice to know...
alltel model uses wifi just fine
My TP from alltel works just fine with wi-fi all i ever do is turn it on and then select which connection i want to make ...really quite nice...maybe you need to exchange yours...
On further testing of my own setup, I'm thinking my issue was the router. I had done several fixes all at once, and cited the wrong fix as the working one. I happened to reset my router at the same time I did the above suggested fix.
I thought it had to be the device, as my HTC Apache never had an issue with the router, but after resetting the router, and going back to the original settings on the TP, I'm having no problems connecting to the network. I wish I could pinpoint the exact conflict between the two, but now that I have it working, I'm not messing with it.
My suggestion is to back up your router settings, reset the router, and see what happens. Or test your wifi on someone else's network.
Isolating a network conflict can be one of the least fun things to do, but from everything I've seen here and in other forums (and my experience with it) I'm going to say that's the issue, and not the TP alone.
I don't think it likes your router being wireless B, you should try it on a wireless G router before Ebaying it.
Any input on this isue will be helpful. I'm on sprint new OTA 4.0.4 sense 4.1..the issue was going on before and after the update meaning i got NO FIX with the update.
If the vid stops during play back just refresh the page.
Thanks in advance.
http://www.youtube.com/watch?v=z4gJRKkTFaI&feature=plcp
http://www.youtube.com/watch?v=z4gJRKkTFaI&feature=plcp
I was told by HTC that is issue was fixed. So when I was still having the Wifi disconnecting and reconnecting I contacted HTC again. After all the standard Troubleshooting tips (like Soft reset and Power Off) I was told to do a Factory reset. I ended up doing it and it has fixed my problem. My WiFi connection has stayed strong since. Also I installed an app called "Hidden Settings" by Derek R Reynolds (Free in the play store) this app was made for the HTC One series phones. In that menu there is an option "Put Data connection to Sleep" which turns data connection off while the screen is off. this is checked by default so uncheck that option. I've included a screenshot of that menu. Also after Factory resetting my phone on the newest OTA my phone has been running a lot better (smoother and faster). I know it's a hassle, but it might help you out.
My phone is Stock and UnRooted
thanks for the info...i guess thats all thats left...i was considering exchanging it...but i think i'll try the hard reset...
just hard reset..........
NO FIX......issue above remains...
meccadon123 said:
just hard reset..........
NO FIX......issue above remains...
Click to expand...
Click to collapse
You might have a bad phone then.
its very odd that the phone can connect to my neighbors router...but not mine...i would think if the wifi antenna was bad it wouldnt connect to any wifi at all....SMH..i guess i'll take it in to the sprint store.
Maybe it's your router
"We're coming from a pure power source"
What kind of security does your router use? I changed mine to WEP and it fixed everything. I had random disconnects at my house only.
Sent from my EVO using Tapatalk 2
im using a standard issue comcast router(according to them, their best and most current router)..im using wpa/wpa2 psk tkip...however as i stated in the vid my toshiba tab(ICS) and my GS3 both connect with no problems..i can see my LTEvo's mac address in my routers wifi settongs under "offline computers"...my router has no issues with my laptop and airrave(both ethernet)or the above mentioned wifi connected devices...just the evo..i have changed the channels and dropped all security and made it an open network..still nothing..but the evo can connect to my neighbors network(but no internet access)...head shaker
maybe your router is trying to issue an ip address that is already in use by another device. Go in to the wireless settings/advanced and try to set the ip manually. See if that helps
For Some reason my router will assign xxx.xxx.xxx.22 to my phone and I have it set to automatically get an IP from the router. I don't have that many devices in my house on wireless so I don't know why it picked that number, but it is always that number. I also get a similar IP address at a buddies house with it ending in .22. Might be an HTC thing.
na i don't think its an "ip conflict"...its the way the phone is "seeing" the network..hence the drops according to wifi analyzer..the wifi network drops when the phone isnt even trying to connect...
Hi all! Yes, I'm a newbie. I am using HTC Amaze 4G from T-Mobile and with their ICS update, I have not been able to use Wifi... It is not hardware related problem: When I'm in the university, I can connect to the university Wifi without any problems; when I come home, even though I can see 20 networks available from my laptop, from my phone I cannot see any... I am wondering if I go for Custom Rom, can I solve this issue? (In that case, I think I need to read the forum a lot to learn all these )
Try this:
https://play.google.com/store/apps/details?id=com.roamingsoft.manager
I have just tried this: When I use fix network, for a while it shows all possible available networks and then shows nothing. It just says Scanning and no networks are shown after the fixing.
It shows the available networks while exiting the airplane mode. And, in fact, even though it says so, my phone still remains in the airplane mode.
Settings >> WiFi >> Menu >> Advanced >> Best WiFi Performance
Settings >> WiFi >> Menu >> Advanced >> Keep WiFi ON during sleep - ALWAYS
Unfortunately the behavior is the same, it didn't change it
cihhan said:
Unfortunately the behavior is the same, it didn't change it
Click to expand...
Click to collapse
Can you anyhow see all those SSID with this
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Unfortunately, it doesn't show anything
cihhan said:
Unfortunately, it doesn't show anything
Click to expand...
Click to collapse
Do they really exist..?
They exist. I can see them from my laptop. I didn't know there were so many, after seeing them on my phone, I checked from my laptop and yes, one-to-one match.
Additional info: Im in the university right now and I can connect to WiFi here -- I can see all available WiFis -- when I am at home, I have 20 WiFis available around; however, my phone doesn't see any of them... And, unfortunately, my reception is not so good at home, I was using WiFi Calling; now, I'm struggling with phone calls.
cihhan said:
Additional info: Im in the university right now and I can connect to WiFi here -- I can see all available WiFis -- when I am at home, I have 20 WiFis available around; however, my phone doesn't see any of them... And, unfortunately, my reception is not so good at home, I was using WiFi Calling; now, I'm struggling with phone calls.
Click to expand...
Click to collapse
Are you on WiFi Calling at University?
Are you on WiFi Calling at Home?
Is the built-in Hot Spot surely shut down?
Try to shut the WiFi Calling and use the regular GSM voice calling for a while - and see if any changes/improvements?
cihhan said:
Additional info: Im in the university right now and I can connect to WiFi here -- I can see all available WiFis -- when I am at home, I have 20 WiFis available around; however, my phone doesn't see any of them... And, unfortunately, my reception is not so good at home, I was using WiFi Calling; now, I'm struggling with phone calls.
Click to expand...
Click to collapse
Are any of these 20 available WiFi connections in YOUR house? If not, maybe your computer just has a really strong wireless card compared to the chip in the Amaze so its picking stuff up further away. Try exiting
Your home and walking different directions ans see if you pick anything up then
sent from my
NRGized amaze
powered by Faux
No I'm not using WiFi calling at the univ; but I need to use it at home bcs of my awful signal quality. Anyhow, I have checked and WiFi calling is disabled and no hotspots are available from my phone. And I still have the problem
At least 1 of them is from the wireless modem next to me
Here is a question is your wifi modem using wep type security or wpa? On my amaze it has a hard time picking up wep security routers (which is fine its crap security anyways) so change your router to WPA standard and see what happens. Good luck
Sent from my HTC_Amaze_4G using xda app-developers app
WPA-PSK and the problem right now is not I cannot connect. My phone doesn't see any WiFi when I am at home.
With 20 networks all that close they may be interfering with each other. Try using a WiFi analyzer on your computer to change your router's channel or frequency.
Sent from my Amaze 4G using xda premium
That is quite possible but I wasn't having this issue before ICS update from T-Mobile. Still, I will try different channels just to be sure.
I have tried changing the channels but it didn't work neither. In fact, the weird thing is none of the networks are visible. I can see the list only when I am using Wifi Connection Manager's fix Wi-Fi Problems button and it is only for 1 sec. Then it's a clear list...
Today, I have seen that my phone is able to see the WiFis around but not near my apartment -- that's like a joke, isn't it? Somehow, when I'm close the apartment, I can't see any WiFis available. This might be because of interference as you suggested. But, it was working all fine before ICS update and right after the update, it started behaving this way. Any suggestions?
I have an Asus Slider Sl101. Around 3 days ago, our router had been changes as the previous one wasn't working properly. Our carrier is Charter and our router is Netgear. We hooked every device up to that new router and everything worked fine, including the tablet. But later on in the day,the Internet on there stopped working.
It shows that it's connected, but when I try to access the internet through the browser, it does not work. The blue line at the top of the browser starts up, moves forward a little, and stops entirely while the browser then says "Webpage Not Available". Apps that require Internet, such as Accuweather and my SAT apps, fail to work as well. Other devices that use our wifi include another computer and Nintendo DSi and 3DS. They all work fine. Our router shows that our android is connected to it, as well.
I've tried the static IP stuff, restarted the router, left the wifi off on the tablet for a few hours, and turned it off and off. I even factory resetted it and not even that helped.
I apologize in advance if I haven't given enough information; that's as much as I know save for whatever I can include from the tablet (IP Address and such).
Try changing encryption method
Steffanie said:
I have an Asus Slider Sl101. Around 3 days ago, our router had been changes as the previous one wasn't working properly. Our carrier is Charter and our router is Netgear. We hooked every device up to that new router and everything worked fine, including the tablet. But later on in the day,the Internet on there stopped working.
It shows that it's connected, but when I try to access the internet through the browser, it does not work. The blue line at the top of the browser starts up, moves forward a little, and stops entirely while the browser then says "Webpage Not Available". Apps that require Internet, such as Accuweather and my SAT apps, fail to work as well. Other devices that use our wifi include another computer and Nintendo DSi and 3DS. They all work fine. Our router shows that our android is connected to it, as well.
I've tried the static IP stuff, restarted the router, left the wifi off on the tablet for a few hours, and turned it off and off. I even factory resetted it and not even that helped.
I apologize in advance if I haven't given enough information; that's as much as I know save for whatever I can include from the tablet (IP Address and such).
Click to expand...
Click to collapse
Have you tried to change the encryption method? Which are you using?
_mRkZ_ said:
Have you tried to change the encryption method? Which are you using?
Click to expand...
Click to collapse
I'm sorry, but what is an encryption method?
Also, I just went to Starbucks and the Internet worked fine, so I know that it's not the tablet that giving problems.
Steffanie said:
I'm sorry, but what is an encryption method?
Also, I just went to Starbucks and the Internet worked fine, so I know that it's not the tablet that giving problems.
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Wi-Fi_Protected_Access
It can be modified from the admin panel of your router. Obviously, each connected device must be upgraded to the new encryption method.
However, you can simply do a test and see if the connection works
It can be modified from the admin panel of your router. Obviously, each connected device must be upgraded to the new encryption method.
However, you can simply do a test and see if the connection works
Click to expand...
Click to collapse
Oh! Under "security", it says "WPA/WPA2 PSK". I believe it has always said that, even with our old router.
Steffanie said:
Oh! Under "security", it says "WPA/WPA2 PSK". I believe it has always said that, even with our old router.
Click to expand...
Click to collapse
Probably
If the problem is not of the device, many network problems are usually caused by encryption or are due to the channel where the router works. Both settings are settable in the admin panel.
Try changing these.. Remember to make a backup first!
_mRkZ_ said:
Probably
If the problem is not of the device, many network problems are usually caused by encryption or are due to the channel where the router works. Both settings are settable in the admin panel.
Try changing these.. Remember to make a backup first!
Click to expand...
Click to collapse
The things is, though, my tablet was working when we changed the router. Ever since then, nothing has changed when it comes to settings and all. Every other mobile device is working well and the computer out front that uses wifi works well.
In your eyes, the router seems to be the main problem, right? Do you think if we call our internet provider--Charter-- and ask for a new one that it might be able to work as it will be new and all? Or will it most likely not help too much?
Steffanie said:
The things is, though, my tablet was working when we changed the router. Ever since then, nothing has changed when it comes to settings and all. Every other mobile device is working well and the computer out front that uses wifi works well.
In your eyes, the router seems to be the main problem, right? Do you think if we call our internet provider--Charter-- and ask for a new one that it might be able to work as it will be new and all? Or will it most likely not help too much?
Click to expand...
Click to collapse
If the problem is the settings of the router, this will not solve the problem..
The device successfully connects to other networks? You can do this test to see if the problem is the device or not.
hi sir i have already hack wifi paasword but not connected
password is correct sometime before i have connect
Is the router 2.4 or 5ghz, and is the tablet the same?
Hey everyone, I wanted to put together a thread focusing on wifi issues of different variety and what we can do to potentially fix or workaround the main issues
I personally have been working on a solution for the discrepancy that disallows me to connect to my enterprise wifi at work, lollipop and previous versions connect just fine. So far ive found this issue. May not be easiest nor even possible for some of the issues some of us are having, but i think its worth working towards solutions.
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=188867
What wifi issues? You might need nrw router.
I was able to connect via guest, then they had lock it due to bandwidth consumption. I have password since im a supervisor and my other phone (5.1.1) connects just fine. The nexus says saved, but when i click connect nothing, doesnt say obtaining ip or authenticating. Credentials are correct and connected before to same network without lock
meltdeck said:
I was able to connect via guest, then they had lock it due to bandwidth consumption. I have password since im a supervisor and my other phone (5.1.1) connects just fine. The nexus says saved, but when i click connect nothing, doesnt say obtaining ip or authenticating. Credentials are correct and connected before to same network without lock
Click to expand...
Click to collapse
Does your nexus connect fine to other wireless networks? How can you blame it on the device instead of going and fixing your work network settings instead? There are no wifi issues. Call an IT guy and he will fix your router.
meltdeck said:
Hey everyone, I wanted to put together a thread focusing on wifi issues of different variety and what we can do to potentially fix or workaround the main issues
I personally have been working on a solution for the discrepancy that disallows me to connect to my enterprise wifi at work, lollipop and previous versions connect just fine. So far ive found this issue. May not be easiest nor even possible for some of the issues some of us are having, but i think its worth working towards solutions.
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=188867
Click to expand...
Click to collapse
Interesting, I just read through a lot (more than I can believe) of that issue log. It sounds like its technically not a Google/Android 6.0 problem even though the problem arose with the upgrade to 6.0. Have you considered doing what Nick suggested and reaching out to your enterprise IT administrators at work to see if they can or plan to do the necessary updates?
anglerstock said:
Does your nexus connect fine to other wireless networks? How can you blame it on the device instead of going and fixing your work network settings instead? There are no wifi issues. Call an IT guy and he will fix your router.
Click to expand...
Click to collapse
Yeah it connects to others but all devices lollipop and older including iphone and blackberry connect fine. And its known that android m has issues connecting to some wifi that works fine with all other devices. If you do a quick search youll see basically all 6.0 devices (nexus 6, etc) have same issues once updated to 6.0 (hit or miss depends on network they try to connect to, but same story just fine before update). The IT dept are not going to change settings on their network that works fine with 99.9% devices that people have there, since im only one so far with a 6.0 device (IT request MAC address when you get pass) it obviously is some sort of security policy within the os or something of that nature
mlin said:
Interesting, I just read through a lot (more than I can believe) of that issue log. It sounds like its technically not a Google/Android 6.0 problem even though the problem arose with the upgrade to 6.0. Have you considered doing what Nick suggested and reaching out to your enterprise IT administrators at work to see if they can or plan to do the necessary updates?
Click to expand...
Click to collapse
Yeah, they are hesitant to change what works for almost everyone that connects to it. Also i think itd be a good thing to work on since most IT admin wont change for the very few with newer devices
On a side note i do feel like its more or less a cop out of them to claim its not 6.0 fault because when push comes to shove it works fine but once 6.0 it doesn't and nothing changed on the network
When I had my Nexus 5X, I had issues connecting to WiFi at home until I used the Network Settings Reset option under Settings > Backup and Reset. I think this issue came from the restore of settings during initial setup. Possibly worth a try.
Still, the issue I'm running into now is that my 6P only connects to one of the two routers at home. I have both broadcasting the same SSID though they're different brands and one's an older G router. On my Moto X running 5.1, the phone would connect to the strongest signal. Seems the 6P will only connect to one and never connect to the other. I've had the phone "forget" that one and connected to the other and then it refused to connect to the original. Very odd.
My point in saying this is that I wonder if there's a similar issue occurring in the OP's office. Though the same SSID is being broadcast, its as if the phone remembers the MAC address of the specific router it originally connected to and refuses to connect to any others. Just a thought.
Sent from my Nexus 6P using Tapatalk
Have you tried turning on developer options, scroll down and turn on legacy dhcp client under networking.
Yeah, ive tried that also
the fix in this thread might work, if you're rooted.
http://forum.xda-developers.com/google-nexus-5/help/android-m-wpa-enterprise-ssl-problem-t3219559
tcchuin said:
the fix in this thread might work, if you're rooted.
http://forum.xda-developers.com/google-nexus-5/help/android-m-wpa-enterprise-ssl-problem-t3219559
Click to expand...
Click to collapse
Just tried and sadly it didnt work
Tell the IT dept to upgrade their radius auth
I'm also having WiFi connection issues with eduroam (an often used protocol in UK universities) amongst other including my home dual band ac network. It locks out and can only be resolved by a reboot, which then takes 30-60 seconds to power off. Not normal or 'just an admin' issue. It seems to be software related as it is not constant nor predictable (ie it's not in certain areas and a reboot always reconnects). I'm unconvinced by the 'speak to your network admin' argument as it is neither useful or realistic and incompatible on my current patterns of usage or the issues being reported more widely.
My 6p works fine on my wi-fi router at home, but when I go over to my son's house, I have to go into Advanced Wi-Fi options and change the frequency band from automatic to 2.4 GHz only. Then I have to cycle my wi-fi off and back on. Then it will work on his router. Otherwise, it with keep trying to connect and fail every time.
Rob
Yeah, these are the issues (including the issue im having) that im talking about. Theres clearly issues with wifi on 6.0. Its not an issue with the hardware, nor is the solution "buy a new router" or "must be the settings on your companys network" granted most people can connect everywhere they've tried but if they tried where we cant connect or have issues they'd have same problem. Im thinking its a problem due to security policies or something along those lines but we should be able to alter, remove, or opt out of them at our own risk. Just thinking out loud.
Which build are you on? Mine ends in k. See: http://forum.xda-developers.com/showthread.php?t=3248499