Just a poll to see if it affects all models or just T-Mobile, if your case works with a fingerprint scanner post what model you have.
Tmobile-Yes
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Tmo and mine works with case on. Sometimes takes one or 2 but usually no issue for me. Bought the verus case
Sent from my non-Mega loved v10 H901.
T-Mobile and mine works flawlessly. I have the Ringke Crystal view case.
TMO and mine works with case
Sent from my LG-H901 using Tapatalk
Verizon - Ringke Fusion case - Yes
I put foil tape as conductor and it works 100%.
T-Mobile and mine does not work with the official bumper. Wont recognize a single press, ever.
I have the Incipio Case and the fingerprint scanner is very, very inconsistent.
I have never been able to register a fingerprint with it on. I had to register my print with the case off. If I leave it on, I cannot complete the setup. The first time, I couldn't get past 40%. The most I have ever gotten with the case on was ~70%.
When my case is on, it seems the phone will only recognize my print 50-60% of the time.
JollyAce said:
I have the Incipio Case and the fingerprint scanner is very, very inconsistent.
I have never been able to register a fingerprint with it on. I had to register my print with the case off. If I leave it on, I cannot complete the setup. The first time, I couldn't get past 40%. The most I have ever gotten with the case on was ~70%.
When my case is on, it seems the phone will only recognize my print 50-60% of the time.
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Click to collapse
Same here
Anyone who says its working what is your manufacture date and HW Version?
mingkee said:
I put foil tape as conductor and it works 100%.
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Click to collapse
This would be a no than....
So looks like if your fingers are touching the screen also it works, I use a flygrip so my fingers never touched the screen.
Just got my genuine LG "bumper" - and the fingerprint reader is rendered useless.
The issue is that the reader needs a capacitive connection to the side rails.
https://www.youtube.com/watch?v=u4dFMa4KlNs
I tried foil like in the video and the reader works again.
EDIT: I tried the reader again with the case on. This time I had the phone charging - and it works with the charger plugged in.
LancerV said:
Anyone who says its working what is your manufacture date and HW Version?
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Click to collapse
Mfg date is 10/2015, HW version is Rev 1.0, SW Version VS99010B. Worked the first time I tried it with the Ringke case on. Not touching the screen, nothing plugged in anywhere..... Only took a couple of minutes to put in my print with the case on, did not have to hold it with two hands or jump thru any hoops.
jbraft said:
Mfg date is 10/2015, HW version is Rev 1.0, SW Version VS99010B. Worked the first time I tried it with the Ringke case on. Not touching the screen, nothing plugged in anywhere..... Only took a couple of minutes to put in my print with the case on, did not have to hold it with two hands or jump thru any hoops.
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Click to collapse
Hmm everything is the same for m except sw version is v10c. And mine doesnt work with the case on. tmobile
Related
I bought the Realook screen protectors for my Rezound after seeing them highly recommended online. I had a lot of problems getting it to fit exactly right which was frustrating, but finally placed it properly.
My phone has been working perfectly for the last two months but lately it's been exhibiting very strange behavior whenever I make phone calls. The screen shuts off right away and won't come back on until you press the power button, then it shuts right back off. Sometimes the screen stays off even after the phone call disconnects, and the only way to get the screen to turn back on is plug it in or pull the battery. Super frustrating.
I factory reset my stock, unrooted phone but it was still having the exact same problem. I downloaded AndroSensor to check out my sensor operation and noticed the proximity sensor was all screwed up. Finally it dawned on me - this started happening as soon as I installed my new screen protector, which just so happens to cover up the proximity sensor. I pulled it off and everything works perfectly again. I can't be the only person who's had this issue? Just wanted to make sure I posted this online for others to find if they are having any similar issues.
All things considered between the installation difficulties and proximity sensor interference I am quite disappointed with the Realook and will be requesting a refund. Because of how big this protector is, I see no way to install it that does not cover up the sensor.
Knock on wood, i do not have that issue at all with my realook protector. It is not affecting the sensor or front camera, both of which are covered.
Sent from my HTC Rezound.
Just installed my realook about 15 minutes ago. Hope I don't have this problem. It wouldn't surprise me though. I had the same proximity sensor problem with a bestskinsever protector on my droid1.
I have had this problem with my realook also. I did all the troubleshooting too, first i found out my sensor was dirty, but that's another story. Then i found out that my realook protector was definitely causing problems. It sucks that they don't have the cutouts for the proximity sensor, because in my opinion, they are such an AMAZING product. They rarely get scratches and they have a real nice surface texture. What i did was take a new protector and use a hole punch to pop out the spot where the proximity sensor is and then install it. However, since it's not as clean of a cut as a machine could give it, it started lifting.
So after some researching online, i've decided not to use any screen protectors at all. The way i see it is that the screen protectors run about $12-$15. But an entire new glass screen, digitizer, screw driver, and torx wrench cost me $35 shipped. If you're worried about warranty, obviously go with the screen protector, but with the quality of refurbs that verizon is putting out right now, i've been warned to keep my original phone at all costs unless something catastrophic happens to it. And even so, there's ebay and craigslist
I have that problem and don't even have a screen protector.
johnwaynegacy said:
I have that problem and don't even have a screen protector.
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Click to collapse
Get a can of compressed air and spray in the speaker grille above the sensor. Get any lint off the grille too
Sent from my ADR6425LVW using Tapatalk 2
I hope I don't have this problem, I just put this screen protector on last night. I guess ill find out.
Sent from my ADR6425LVW using xda premium
I don't have the problem, and I've had this one realook screen protector on for quite a few months.
Sent from my Sense 4 Rezound
My wife's realook hasn't caused any problems since february, but mine on the other hand causes non stop problems
Sent from my rezound using tapatalk because the current xda premium app sucks!
I also have a Realook but to contrast I have had no such issues, of course the installation was the biggest fuss and ultimately I wasted one of the two I had and my brother redid the second one that was crooked.
I'll add that Realook had very prompt customer support and offered to send replacements at no charge because I must have received a bad batch. They were going to check with their supplier to ensure the correct materials were being used consistently which should not interfere with the sensors.
I opted to just take a refund since I already bought some cheapo Verizon protectors and get those installed. Don't want to deal with the head ache of another Realook installation and I still question the design of covering up the sensors.
I use Wave Control alot in the car which relies heavily on the proximity sensor and I have had no problems with the realook screen protector installed.
Sent from my Rezound.
I bought the Platinum Series case from Best Buy for the EVOLTE and it is alright however it does not allow the camera button to depress enough to activate the shutter. If anyone else has gotten this case let me know if you are running into the same situation so that I can return mine!
rellimdekim said:
I bought the Platinum Series case from Best Buy for the EVOLTE and it is alright however it does not allow the camera button to depress enough to activate the shutter. If anyone else has gotten this case let me know if you are running into the same situation so that I can return mine!
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My brother in law and I bought this same case. I tested the camera button on mine, and while I think I have to press a little harder to take a picture with the case than without it, I can definitely take pictures with the case on.
My brother in law noticed something on his that does not appear to happen with mine. When his phone is in the holster, tugging on out a bit can cause the holster clip to press the power button on the phone and therefore turn it on. Mine doesn't appear to have this problem.
Besides that problem, the case and holster appear to be top quality.
Scott
I think you need to press more towards the center of the phone to get the button to push down fully. I am able to do the multi-shot pictures just fine.
Sent from my EVO LTE!!
I have the Seidio Surface case (same as the BB Platinum series case) and I have not had any problems with any of the buttons. I do, however, prefer the OG EVO's Surface case that did not cover up the buttons. As stated above, though, it's still a very solid, quality case.
I am able to get it to work but it takes a very hard press...makes me feel like I'm going to break it.
The past 2 cases I have bought for my OG Evo, one of the springs in the clip usually break within 6 months. Although I like the case, I don't really want to keep replacing the clip and the case be remarkably good for the beating I put it through.
Delvorak said:
My brother in law noticed something on his that does not appear to happen with mine. When his phone is in the holster, tugging on out a bit can cause the holster clip to press the power button on the phone and therefore turn it on. Mine doesn't appear to have this problem.
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Click to collapse
So I just found that he has version 2 of the platinum holster ,and I have version 1. (Underneath the clip that holds the phone in, there is a model #. His ends in 2, mine in 1). That may be why his turns his phone on and off with a jiggle, and mine does not.
Scott
I have a 1 and it does that if you slide the phone out with out holding the clip
Sent from my EVO-LTE via Tapatalk
Twice today I've pulled my phone out of the holster and it was turned off.
Sent from my EVO LTE!!
Is anyone having proximity issues with this case?
Sent from my EVO using XDA
My issue with it is that its too darned slippery feeling in the hand. It's going back and I am going back to TPU
durandetto said:
Twice today I've pulled my phone out of the holster and it was turned off.
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Click to collapse
Three times today this has happened to me... I think I'm going to return it and get a new case/holster. It's completely unacceptable for the holster to turn my phone off.
Scott
Anyone have any luck turning it in for an updated version I finally had to take my phone off my belt and put it in my toolbox because it kept shutting off.
Sent from my EVO LTE!!
Not sure if you guys have the best buy version of the surface or active case. I have the Seidio Active case and I don't have any turning off problems so far. My holster does have a two at the end model number. Here is a pic of the clip that shows how a portion was recessed so it doesn't sit on the power button. Hope this might help someone.
got a new clip just now..Model number 3 from Best Buy....good to go..device still turns on when removing from the clip though
BrianBaker said:
got a new clip just now..Model number 3 from Best Buy....good to go..device still turns on when removing from the clip though
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Click to collapse
I have the first version I hope the one I go to tomorrow has the updated ones and the hd zagg because I would love a non rubbery zagg and a case that doesn't turn my phone off.
Sent from my EVO LTE!!
Just to let you guys know, the power button on the case sometimes holds down the power button on the phone. This was my case. Simple fix is to cut off the power button guard on the case....problem fixed. I did this to the camera button as well. Also, I think it looks better this way too
What is the best way to remove this case? For some reason i cannot remove the case. I have the HD zagg on im wondering if that is my problem.
jfreeflowers said:
What is the best way to remove this case? For some reason i cannot remove the case. I have the HD zagg on im wondering if that is my problem.
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Click to collapse
I had some trouble getting mine off the first time. It seemed to have snapped together a little to good. I took a razor blade and slid it in the gap between the 2 pieces right in the middle where they snap together. I just lifted up slightly on the top piece and I could hear it disconnect from the bottom piece. Came right off after that.
to remove:
http://youtu.be/W1GcPYHz3lg?t=8m20s (8mins 20 seconds)
Hi,
Cant remember where I read that the sony case itself as well as several non-sony ones would support smart cover (when you flip open, the screen comes on without you touching it) and smart sleep (goes to sleep when you close the cover). Sort of like a ipad function. I have the sony original case for tablet z and I cant the 2 features to work.
any ideas? thanks
hyann said:
Hi,
Cant remember where I read that the sony case itself as well as several non-sony ones would support smart cover (when you flip open, the screen comes on without you touching it) and smart sleep (goes to sleep when you close the cover). Sort of like a ipad function. I have the sony original case for tablet z and I cant the 2 features to work.
any ideas? thanks
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Click to collapse
i've this one and works perfect for me with the smart sleep function. It's great quality.
I know the Sony official case woleeps/wakes fine out of the box with no changes needed to settings. I returned it to frys though because it wasn't worth $90 with tax in my opinion.
Sent from my SGP311 using Tapatalk HD
Yeah I think it is supposed to have those features, sounds like a faulty case to me. I was thinking about getting this case, but decided to save some money and just got a sleeve that also turns into a stand. Would be more practical for me anyway, I don't like cases.
iisshaun said:
Yeah I think it is supposed to have those features, sounds like a faulty case to me. I was thinking about getting this case, but decided to save some money and just got a sleeve that also turns into a stand. Would be more practical for me anyway, I don't like cases.
Click to expand...
Click to collapse
I just tested the smart functionality using my Sony case (the red one). It works as far as I can tell: It wakes the screen when you open the cover and puts it to sleep when the cover is shut.
It's an elegant cover. But I agree that it's too expensive for what it is. I use it on my commute to work. I've read complaints that it's too bulky. It does not seem so to me, and it's pretty easy to take the XTZ out of the case when I get to my office.
Disable function
Is there a way to disable this function? Thanks
Out of curiosity, how does it work at all? Is it simply working through the light sensor, i.e. when its covered and pitchdark it assumes cover closed and goes to sleep, once ambient light reaches it it wakes up?
Or is it more elaborate than that?
Walter_White said:
Out of curiosity, how does it work at all? Is it simply working through the light sensor, i.e. when its covered and pitchdark it assumes cover closed and goes to sleep, once ambient light reaches it it wakes up?
Or is it more elaborate than that?
Click to expand...
Click to collapse
There is a reed switch about an inch left of the front camera. A magnet will activate the switch and cause the tablet to enter Sleep Mode. Removing the magnet will cause the tablet to wake. Many tablet cases have a magnet in their front cover.
@hyann I'm using the Poetic case for my XTZ and the smart wake/lock function works great. It isn't bulky or heavy either and the best part is that you can get it for under $20 USD. It's a well designed case and protects the device really well. Basically the tablet is placed into the matte finished plastic case that's connected to the leather binding.
http://www.amazon.com/Poetic-Slimli...158166&sr=8-1&keywords=xperia+tablet+z+poetic
Okay so I bought a generic case from Amazon and obviously the fingerprint scanner didn't work once the metal edges were covered up. today I got my fp scanner to work with the case without any aluminum foil or anything like that. all I did was reset my fp setting and then I put the case on and ran the fp scanner set up. the fp scanner didn't work, like it didn't record my fp at all, until I used the upper half of my finger. I just rubbed that part of my finger until it started to record my fp. just keep rubbing it with your finger until you see the scan % go up. now I have both my index fingers recorded. when I unlock my phone I give the fp scanner a little rub and it works. just can't use the bubble part of your finger, you have to use the part between the middle bubble of your finger and the tip.
saham424 said:
Okay so I bought a generic case from Amazon and obviously the fingerprint scanner didn't work once the metal edges were covered up. today I got my fp scanner to work with the case without any aluminum foil or anything like that. all I did was reset my fp setting and then I put the case on and ran the fp scanner set up. the fp scanner didn't work, like it didn't record my fp at all, until I used the upper half of my finger. I just rubbed that part of my finger until it started to record my fp. just keep rubbing it with your finger until you see the scan % go up. now I have both my index fingers recorded. when I unlock my phone I give the fp scanner a little rub and it works. just can't use the bubble part of your finger, you have to use the part between the middle bubble of your finger and the tip.
Click to expand...
Click to collapse
Ok, I'll bite and report back
moSess said:
Ok, I'll bite and report back
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Click to collapse
yah try it... it's also weird that I have to re add my index fingers to the fp scanners memory without the case in order for it to work when I have my hand on the metal edges ... it's like my finger are different without the case all of a sudden ...
how do you reset the finger scan? I did delete both fingers scan, but they are still there. Weird!
anhmuonm said:
how do you reset the finger scan? I did delete both fingers scan, but they are still there. Weird!
Click to expand...
Click to collapse
well I did mine by going to the fp settings, clicking delete, then selecting which ones I wanted to delete... it deleted them the first time... you may not have to delete them just rescan them in with the case on, and the other 2 fp with the case off... give it a try
I've had the same experience, middle of my finger works way better.
Sent From My LG V10
saham424 said:
well I did mine by going to the fp settings, clicking delete, then selecting which ones I wanted to delete... it deleted them the first time... you may not have to delete them just rescan them in with the case on, and the other 2 fp with the case off... give it a try
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Click to collapse
It is weird that I can't even add another fingerprint no matter how I tried it. I just don't wanna reset the phone. I will probably take it to Tmobile store and ask them. The two existing fp still works no matter how I deleted them.
anhmuonm said:
It is weird that I can't even add another fingerprint no matter how I tried it. I just don't wanna reset the phone. I will probably take it to Tmobile store and ask them. The two existing fp still works no matter how I deleted them.
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Click to collapse
hmm well mess around with the fp scannef and the diff typea of secondary unlocks such as pin or patrern ... could be something small, who knows, good luck bro
Obliq
The best case for the V10.
http://amzn.com/B016WSNTC4
Acaibowl said:
Obliq
The best case for the V10.
http://amzn.com/B016WSNTC4
Click to expand...
Click to collapse
yah I saw this... it's ?... do you know of any good cases with a kickstand?
saham424 said:
yah I saw this... it's ?... do you know of any good cases with a kickstand?
Click to expand...
Click to collapse
Amazon, & search lg v10 case military grade...
Sent from my LG-H901 using Tapatalk
djnikkofb said:
Amazon, & search lg v10 case military grade...
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
This one is good too, but a little pricey... URBAN ARMOR GEAR Case for LG V10, Retail Packaging, Ash https://www.amazon.com/dp/B017UXBUE4/ref=cm_sw_r_other_awd_cf68wb5W1AV1N
I've never had a issue with the scanner? I have two cases the obliq and some rugged type case. I always rescanned my fingers when installed the case and that's it.
*saham yes pricey, but you can't be cheap on a good case that gives 360 protection.. keep in mind you get a free tempered glass screen valued at $9.99. You also get a strap clip, and belt clip
Sent from my LG-H901 using Tapatalk
So my niece slapped my lg out of my hand and it fell only about 3 feet to the ground. It had a case on and i though nothing of it until the morning after i had NO FINGERPRINT setting in my phone. It completely disappeared to come back about a day latter but it was really sketchy. It progressed to the point where it would literally accept any surface touch as my finger print. It has finally died ( wont accept anything as a fingerprint) so i looked on the web to try and find an answer, but all i got was "RMA your phone". and me getting the phone from a 3rd party brand new didn't help either. Well onto the good stuff.
I pulled the trigger on a 10-15 dollar replacement sensor from ebay. To put it in you literally remove your sim tray, battery and bottom half, remove the 2 philips screws, proceed to slide a guitar pick or prying tool along the side to pop the clips just as you would an iphone 5 before all the adhesive, heat up the little metal bracket that houses the sensor as its glued on, pry it off and simply pop the sensor out and pop the new one in. Following instructions again in reverse I was awarded with not only a now functioning fingerprint sensor, but also my lock button doesn't jiggle or move that slight amount!!!!! No nneed for rma and was probably the easiest phone repair I have ever done!
xTristinx said:
...heat up the little metal bracket that houses the sensor as its glued on, pry it off and simply pop the sensor out and pop the new one in. Following instructions again in reverse...
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Did you use the same metal bracket and just re-adhere? I'm looking to replace this sensor on a friends phone but every replace fingerprint sensor I find on ifixit, ebay, amazon, etc. doesn't come with the plate or new adhesive.
I just heated it carefully to be sure to reused it. If not just clean it off and apply some 3m double sided tape cut in the shape of the shield. No problems then!
beatles420 said:
Did you use the same metal bracket and just re-adhere? I'm looking to replace this sensor on a friends phone but every replace fingerprint sensor I find on ifixit, ebay, amazon, etc. doesn't come with the plate or new adhesive.
Click to expand...
Click to collapse
I've done this to a couple phones really easy fix.
https://www.youtube.com/watch?v=9B9MtAvfNgw
https://www.ebay.com/itm/LG-G5-H820...-Cable-/201880540598?var=&hash=item2f010495b6
wolfu11 said:
I've done this to a couple phones really easy fix.
https://www.ebay.com/itm/LG-G5-H820...-Cable-/201880540598?var=&hash=item2f010495b6
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Click to collapse
Ordered this, gonna try when it arrives. Fingerprint is in my settings, but I bought off swappa. Doesn't look like phone was dropped but the sensor would only pick up my fp once after setting it up so this is worth a try. Will put results up after I get part and replace.