Dead Moto E - Moto E Q&A, Help & Troubleshooting

Folks,
I tried to restore my moto e to 4.4, after being automatically upgraded to Lollipop.
It worked perfectly fine. I was able to downgrade.
But somehow, one of my friend has again updated to lollipop once again, OTA (on the air).
From that moment, the phone never boots. Press/Long press on power button results no where.
After connecting it to laptop or power source (Charger), Press/Long press on power button results in blinking of the notification light (white).
Blinks and nothing happens.
Device manager shows "RELINK HS-USB QDLoader 9008".
Let me know ow to trouble shoot from here.
:good:

Hi,
what's happening, when, from power off state, you press the power and volume down buttons simultaneously for 10 seconds and release them?

the phone is dead, there is nothing you can do to fix that. sorry

Not working.
satanas17 said:
Hi,
what's happening, when, from power off state, you press the power and volume down buttons simultaneously for 10 seconds and release them?
Click to expand...
Click to collapse
yup.. Tried switching on. Not working.
Tried to load into recovery mode, no luck.
The only symptom is, connect the phone to laptop. Then hold volume down and power button, Nothing will come. But only the notification light blinks.

iTudorS said:
the phone is dead, there is nothing you can do to fix that. sorry
Click to expand...
Click to collapse
OOPS.
So, No blank flash files for moto e?

I also faced the exact same issue and my MOTO E XT1022 is dead now.
@kingvijay023 any luck till now?

I too had the same issue on my XT1022, i connected it to a "charge only usb cable" for 1 full day and then I was able to reboot to recovery (twrp) using adb.
Then I flashed lineage OS 8.1 and now everything is fine.

When I was using a data transfer cable to charge, it just blinked the notification light and didn't respond

Open the device up and remove the battery. Either replace it or find some way to charge it outside of the phone.

Related

[Q] No Recovery, Black Screen

Hi,
i bought a Touchpad on Ebay. The problem is that i can't get it into Recovery or anything else. The screen went all black. I tried several key combinations (volume up + power, home + volume up + power). When i plug it to my pc it recognizes a device. I also tried the WebOS Doctor but no success. Is there a other possibility to bring it back to live?
Greetings Markus
You say it's recognized, so that's a start. Try this:
Press and hold VolUp + Power, then repeatedly hit Home about 15-20 times. You won't notice anything happening, but that forces it to do a hard poweroff. Then, press-and-hold Power + VolUp + Home, and that should turn it on in WebOS Recovery Mode.
Actually, you dont have to do all these weird button combinations to get into recovery. just holding down the home button and the power button for about 10 seconds forces a reboot. When it restarts, but before the HP logo appears, just hold down the volume up button to go into webOS recovery. You will know you are in recovery when you get a big usb symbol in the middle of the screen. If you ran the webOS doctor, you would have had to do this so when you say you ran the doctor, did it actually run it?
ve6ay said:
You say it's recognized, so that's a start. Try this:
Press and hold VolUp + Power, then repeatedly hit Home about 15-20 times. You won't notice anything happening, but that forces it to do a hard poweroff. Then, press-and-hold Power + VolUp + Home, and that should turn it on in WebOS Recovery Mode.
Click to expand...
Click to collapse
jsgraphicart said:
Actually, you dont have to do all these weird button combinations to get into recovery. just holding down the home button and the power button for about 10 seconds forces a reboot. When it restarts, but before the HP logo appears, just hold down the volume up button to go into webOS recovery. You will know you are in recovery when you get a big usb symbol in the middle of the screen. If you ran the webOS doctor, you would have had to do this so when you say you ran the doctor, did it actually run it?
Click to expand...
Click to collapse
Hi,
thank you for your answers. I have tried these combinations several times, but with no success. But I can hear, when the device is connected to my PC (Windows), that peep peep sound when you plug in an USB device. So there will be a reset of the device i think.
Greetings
Rawukal said:
Hi,
thank you for your answers. I have tried these combinations several times, but with no success. But I can hear, when the device is connected to my PC (Windows), that peep peep sound when you plug in an USB device. So there will be a reset of the device i think.
Greetings
Click to expand...
Click to collapse
Maybe the screen is dead. If your Touchpad is off, I dont think the computer will recognize it until its turned on. If your computer is recognizing it, I would think that it is on, just not displaying anything. When you press the volume buttons, do you hear any sound indicating the volume is being adjusted?
When you bought it off of ebay did you make sure it didnt say broken or for parts only, something like that? How much did you buy it for?
jsgraphicart said:
Maybe the screen is dead. If your Touchpad is off, I dont think the computer will recognize it until its turned on. If your computer is recognizing it, I would think that it is on, just not displaying anything. When you press the volume buttons, do you hear any sound indicating the volume is being adjusted?
When you bought it off of ebay did you make sure it didnt say broken or for parts only, something like that? How much did you buy it for?
Click to expand...
Click to collapse
In the Device Manager there is a "Qualcomm HS-USB QDLoader 9008" device. Ebay description: Tried to install other software -> deleted partition.
Greetings
Rawukal said:
In the Device Manager there is a "Qualcomm HS-USB QDLoader 9008" device. Ebay description: Tried to install other software -> deleted partition.
Greetings
Click to expand...
Click to collapse
Deleted partition? Thats probably not good. So did the seller actually describe that it wasnt turning on and working? If, somehow, they deleted the whole operating system off of the tablet, including recovery, you might be in a bad place with that. There MAY be a way to force load webOS on the device but I, personally, don't know about that. Someone with more computer skills will have to help you. If the seller didnt explain that it wasnt even turning on, You should try to contact them.
Hi, he did mention that.
But i thought the recovery mode still works. So my fault.
Rawukal said:
Hi, he did mention that.
But i thought the recovery mode still works. So my fault.
Click to expand...
Click to collapse
Ah. Well I dont know if there is a way to get it to work. If anyone can help you though, it would be the people over at webOS Nation. Maybe try asking over there. webOS devices are their thing.
http://forums.webosnation.com/
Thank you for your help!
I will try it on the other forum and report any changes.
Greetings

Tablet won't power on anymore.

I was using my tablet while finishing charging. I was about 95%. Suddenly it just went black and won't turn back on. Any ideas? I've tried holding the power button with no results. Is there a special reset or something?
Anyone else have this issue or things I can try to fix it?
Sean09 said:
I was using my tablet while finishing charging. I was about 95%. Suddenly it just went black and won't turn back on. Any ideas? I've tried holding the power button with no results. Is there a special reset or something?
Anyone else have this issue or things I can try to fix it?
Click to expand...
Click to collapse
Have you tried PC Companion? Download it for Windows then try to locate for emergency repair. It will show you instructions of how to put your tablet in flash mode.
juanyunis said:
Have you tried PC Companion? Download it for Windows then try to locate for emergency repair. It will show you instructions of how to put your tablet in flash mode.
Click to expand...
Click to collapse
I haven't tried that specifically, but would it not fail if the light didn't even go on when plugged in, and my pc doesn't even read it as connected?
Sean09 said:
I haven't tried that specifically, but would it not fail if the light didn't even go on when plugged in, and my pc doesn't even read it as connected?
Click to expand...
Click to collapse
Not really, for example in some samsung devices even if the device wont turn on the a JIG plug was able to put the phone on download mode, something very similar to flash mode on the xperia mobiles.
So i guess the last thing you can try is to put the tablet in flash mode, you can download a FTF file with the firmware compatible with your device, and download flashtool from: Click here to download and then put your tablet on flash mode. I guess you will need first the drivers Click here to see drivers and after you install the drivers, just open flash tool press the vol down key and connect the usb cable to the tablet, and if you see that flashtool or maybe windows recognizes your tablet you may have luck to restore it.
So if you get it into flash mode, then just flash the FTF and let's see what happens.
Let me know.
I will give it a test this evening or tomorrow - thanks! I will post back if it works.
PC Companion doesn't detect the tablet, nor does my PC at all in device manager. It doesn't respond like anything is plugged in, but it did before.
Flashtool comes up with nothing either - once again doesn't even acknowledge anything is plugged in.
Thanks for the suggestions, though.
Sean09 said:
I was using my tablet while finishing charging. I was about 95%. Suddenly it just went black and won't turn back on. Any ideas? I've tried holding the power button with no results. Is there a special reset or something?
Anyone else have this issue or things I can try to fix it?
Click to expand...
Click to collapse
hard reset is the only option... press vol up key plus power button...
just happened to me not five minutes ago.
vjawsm said:
hard reset is the only option... press vol up key plus power button...
just happened to me not five minutes ago.
Click to expand...
Click to collapse
I read your issue. Read my first post again - yours is simply a crash. Mine does not charge, has no power LED, and is completely unresponsive. No recovery button combination or anything works - yours turns on and responds to things.
so when you try vol up and power button do you not see the white led flash once then a couple seconds later three times? if it does it means your tablet can still be put into flash mode with some perseverance.
Edit: you could try sony mobiles flash tool called Emma which has its own way of entering flash mode (think you hold vol down and plug the usb cable in the computer) and see if that program can detect your tablet but you can use the instructions provided on their website if your unsure what to do.
same sitation
I have the same problem with my tablet. I watched stock photos in album and then display switched off. And that's the end.
Nothing happens when I try to power on, reboot or restore with Companion. Computer doesn' detect device. The same situation with Emma and flashtool.
I used my new-bought tablet only for 15 minutes)))
Mine ended up needing replacing due to a fried mainboard. Did you leave yours plugged in overnight?
Ok something strange happen to the tab I never had problem before I left the headphone plugged in a press the power button to close the screen (I always do that) when I try to use the tab there was nothing on screen double tab the screen nothing, hold the power button nothing put the tab in the cradle nothing the led was not turning on but the usb cable direct to the pc and than the charger nothing. I press the volume up and power button the tab led blink and was able to restart the tab. ??????????
Same thing just happened to me. Power button would not turn on the Z. LED would not turn on when charged. Did a hard reset and it came back on. Model: SGP312.
Sean09 said:
I was using my tablet while finishing charging. I was about 95%. Suddenly it just went black and won't turn back on. Any ideas? I've tried holding the power button with no results. Is there a special reset or something?
Anyone else have this issue or things I can try to fix it?
Click to expand...
Click to collapse
Pc companion will not work in thta situation cause it needs the device to be powered on...
In that case have you try the SUS http:/sonymobile.com/gb/tools/update-service/
Just follow the instructions and you will be fine
It will erase the entire internal memory though, sd is fine..
Sent from my SGP311 using xda app-developers app
arcsuser said:
Pc companion will not work in thta situation cause it needs the device to be powered on...
In that case have you try the SUS http:/sonymobile.com/gb/tools/update-service/
Just follow the instructions and you will be fine
It will erase the entire internal memory though, sd is fine..
Click to expand...
Click to collapse
Your URL is borked. Here is the correct one. Sony Mobile's Update Service
Cat McGowan said:
Your URL is borked. Here is the correct one. Sony Mobile's Update Service
Click to expand...
Click to collapse
Lol, how in the world that my link goes to verizon?
Well, i typed it because i have no idea how to copy links from chrome..
Sent from my SGP311 using xda app-developers app
galaxy tab 8.9 AT&T model
I have an AT&T model-Galaxy tab 8.9. It died and won't turn on. I have tried holding the power button, the power button with volume button. Nothing seems to work. Any ides, PLEASE???????????????
Thanks
jrs369 said:
I have an AT&T model-Galaxy tab 8.9. It died and won't turn on. I have tried holding the power button, the power button with volume button. Nothing seems to work. Any ides, PLEASE???????????????
Thanks
Click to expand...
Click to collapse
Here is a URL for the Samsung Galaxy Tab 8.9 forum.
no solution ???
Guys i found the solution, i just opened the back of the tablet and unplugged the battery connector and re-plugged it again, and the tablet came back to life

[Q] I can't turn on the phone

Hello. Yestarday my xperia z2 has turned itself off and since then I can not turn on her. Even the red button OFF, which is used to restart the device does not help. I do not know what to do. I have guarantee for him but I would like to ask you first if maybe someone already had this problem and is able to help me. Phone was plugged in all night to the charger but it did not help. Sorry for my english, I wrote with the help of translator.
sony69 said:
Hello. Yestarday my xperia z2 has turned itself off and since then I can not turn on her. Even the red button OFF, which is used to restart the device does not help. I do not know what to do. I have guarantee for him but I would like to ask you first if maybe someone already had this problem and is able to help me. Phone was plugged in all night to the charger but it did not help. Sorry for my english, I wrote with the help of translator.
Click to expand...
Click to collapse
to Force power off hold power button and volme up button
try powering your device on after it buzzes 3 times
if it doesnt work try reparing the device via sony PC companion > support zone,
simply folow the instructions
Envious_Data said:
to Force power off hold power button and volme up button
try powering your device on after it buzzes 3 times
if it doesnt work try reparing the device via sony PC companion > support zone,
simply folow the instructions
Click to expand...
Click to collapse
None of these methods has not helped. Phone does not vibrate at all when hold power button and volume up button.
Only a turn on for a while the red led in the support zone when he has displayed in order to connect your phone to your computer to update, but the computer it has not detected
sony69 said:
None of these methods has not helped. Phone does not vibrate at all when hold power button and volume up button.
Only a turn on for a while the red led in the support zone when he has displayed in order to connect your phone to your computer to update, but the computer it has not detected
Click to expand...
Click to collapse
You sure you have the drivers on pc ? If not i think you could manually install them if it doesnt find it .
Croize said:
You sure you have the drivers on pc ? If not i think you could manually install them if it doesnt find it .
Click to expand...
Click to collapse
Yes I have, becouse a few months ago i flashed no brand room so im sure 100% that i have drivers
When I plug phone to PC it displayed on the phone a red LED on the moments and immediately turns off, but the phone still does not respond and sony pc compation not detect it
sony69 said:
Yes I have, becouse a few months ago i flashed no brand room so im sure 100% that i have drivers
When I plug phone to PC it displayed on the phone a red LED on the moments and immediately turns off, but the phone still does not respond and sony pc compation not detect it
Click to expand...
Click to collapse
So you know, When you use flashtool, The phone looks like its off, But its rly not.. Its part of its process.. incase you think its wrong

HELPP! BRICKED XPERIA Z ULTRA, Wont turn on!

Hello everyone,
i got a problem with my z ultra and have tried looking similar problem on this forum but none of the solution seems working.
Please note that i have a stock phone, never did anything to it including unlocking rooting etc as i have no idea what it is, just casual usage.
So the problem occured when i tried to move an apps from sd card to my internal storage, and then my phone freezed midways,
the phone went unresponsive just showing the freezing screen.
Then i pushed the red button near the sim tray hoping the phone will reboot as i had similar problem before, and thought that it was just another minor problem and it worked.
But this time after pushing the red button the phone wont reboot again after i try to turn it on again using the power button, only a vibration but the screen showed no display whatsoever.
Ive been looking a solution on this forum with similar problem and there was a suggestion to connect the phone to power source and push the power and + vol together but there was only vibration thrice without indication of my problem has been solved.
Ive also tried a solution on youtube to disconnect the power cable, charge it to power source, wait for the Red LED to blink and reconnect the power cable again but it wasnt working.
Long story short after trying several method now my phone only blinking Red LED 3 times when i tried to turn it on, i tried to charge it to full but the Red LED keeps showing on even after i discharged it, so i had to push the power and + vol button to turn it off.
I suspect that my phone is hardbricked looking at the symptomps
Please anybody here could help me to fix it?
It's probably not hard-bricked.
Try this,
1, connect your USB cable to PC (without phone connected to it )
2, press volume up button and then plug in the usb cable to your phone
3, if light goes blue colour then you are back in business and you can still revive your phone
step 3 if successfull means your phone is up with fastboot mode and you can upload a recovery via flashtool
let me know your results ,
rgds

Help, blank screen and unable to boot

I was searching for a solution for my contact sync issue and I needed to reboot. After pressing reboot, the screen goes blank and I cannot boot again. Volume up + power doesn't work. Plug in power and the light didn't turn on. Even try to hit the tiny hole that looks like reset and that didn't work with. Help!
I am on official miui 9 with Google installer
Did you hold the power button for a longer time?
Yes, try holding the power button for some time. One time, after fastboot, it took around 90 seconds to power up.
there's a tiny hole that looks like a reset ????
did you poke the mic hole?
rioru said:
Yes, try holding the power button for some time. One time, after fastboot, it took around 90 seconds to power up.
Click to expand...
Click to collapse
Hi Rioru, did you ever find a solution to your issue. After charging last night, suddenly I had exactly the same error. Which means I cannot boot the tablet, Power+Volume UP does not respond, charging LED not responding and after connecting to a PC I cannot not establish an ADB connection.
Thanks!
mailis said:
Hi Rioru, did you ever find a solution to your issue. After charging last night, suddenly I had exactly the same error. Which means I cannot boot the tablet, Power+Volume UP does not respond, charging LED not responding and after connecting to a PC I cannot not establish an ADB connection.
Thanks!
Click to expand...
Click to collapse
Hi, I think you're quoting the wrong person here. It's not me, it's spx2000 had this problem.
I have two...1st mi pad 4 flashed many ROMs looking....2nd mi pad 4 on first flash device will no longer boot. PC with miflash starts flash but errors on com port. I have tried cables and different ports. Need help . Black screen
Tablet is seen in win as Qualcomm....miflash sees device as I try different USB ....flash always errors unable to read comm port xxx. Not sure what to try next.
Same issue here, MiPad4LTE. Mine just died while playing mobile legends. Power wont turn on. Even when charger is plugged, LED won't light.

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