Mobile Data Randomly Dropping - OnePlus X Q&A, Help & Troubleshooting

My mobile data will randomly stop working even while I'm using the phone. Mind you, it also does this on standby. I will be using the browser and my mobile data for the active SIM (I use 2 SIMs) will just stop working and the phone will tell me that there's no network connection. The 3G/H/LTE text will disappear from the status bar, but I will still have signal to make calls. I have to disable and re-enable data to get it to work again. It does this at least a few times a day.
Anyone else having this problem?
/edit: I realize that sometimes signal for that SIM will drop altogether and come back, but mobile data still has to be manually enabled. Not sure if this is a software issue.

Just done a search on XDA and came across your post. My wife has recently being having problems with her OnePlus X in that mobile signal keeps dropping intermittently. At home we have a 3 Home Signal box and the signal will just suddenly go, check my phone and it's fine. Swap SIMS and it'll be exactly the same, but then just randomly kick back in.
WiFi performance doesn't seem great either after doing several speed tests in various rooms in the house.
Have you still got issues or did you ever fix your problems? Appreciate that this is bringing up an old thread.

Related

[Q] 3g hiccup?

I'm having some strange 3g hiccups lately. I'll elaborate.
sometimes while browsing etc the phone will hang on 3g connections (eg does not even resolve DNS). the data connection icon keeps cycling the 3g and H symbols; at each new symbol switch the upload and download arrows seem to 'do something' for some instants then they fail and start the cycle all over again. I don't even seem to find a way to resolve the issue as putting the phone in airplane mode for some time does not help, and neither disabling 3g networks for a couple minutes. I also tried a reboot which did not help. The only working solution seems to be patiently wait till it works again.
I would not swear on this but I think this issue started when I flashed stock 360. I am however 100% sure that this was not happening, say, a couple months ago.
I am not even sure there is a problem with the phone, there might as well be some problems with the carrier.
anyone experienced anything similar?
tia

[Q] signal issues

I am on a rooted i777 and have been having signal issues pretty much for the two months I've had this phone. I've done some searching to see what the problem may be but have not come across much.
What happens is that when I have a strong cell signal I am able to send messages and make calls but about 60% of the time when I try to load a web page, update an app's content, or open the market (access the internet in general) I am unable to and left with an "unable to connect" message. During these times only the outgoing arrow of the two beneath the H+ is active. In such situations I switch to wifi but I would rather not have to, especially with an unlimited data plan. So my question is why is this happening and what can I do to fix it. I've nearly thrown the POS over this. It is very odd to say the least. It should be noted that I replaced my AT&T sim card a few weeks ago to no avail. Thank you
I've had similar issues. At various times throughout the day, my phone will be completely without signal or with signal but unable to get any data. I also changed the SIM card to no avail. I don't believe it's the phone but either AT&T or the settings.
Is it possible your reception is dropping off at these times? Does your phone switch to EDGE or GPRS?
Try changing your APN with one of the apps in the market. That tripled my speeds and once I get a new APN to stick, I suspect it will fix the loss of a data connection.
If that doesn't work, return it to bone stock and do a warranty exchange.
Sent from my SAMSUNG-SGH-I777 using XDA App
I had no data connection tonight and almost nothing worked. In the end, I turned Airplane Mode on and off. That returned my data connection.
I think once it loses signal, it only checks every x minutes. Mine would go a while with no signal, but pick it up immediately if I toggled airplane mode, as you found.

[Q] Wifi Sleep Issues?

I have seen various posts about this, but my MX2 ... no matter what the wifi sleep policy is set to, it always seems to lose wifi connectivity at some point. I also verified the battery was set to "performance". I swear I saw some hacks a while back to fix this but I must have been smoking something as I can't find them. Thanks much in advance.
Oddly enough, it seems the phone doesn't disconnect if it is connected to an open network. If I have security enabled the phone seems to completely disconnect and have to reconnect after you turn the phone back on. Although regardless the phone stops responding to ICMP traffic no matter what type of network it is on after a bit of having the screen off.
I have had this issue since the last update in oct. I have spoken with Verizon's tech(non)support 20 times and I'm on my 3rd X2 . With me not only does my wifi go to sleep but so does the cellside of the phone . I would receive a voicemail alert an hour after the phone didn't ring . Verizon's answer was to master reset the the phone which I did once for them(it's their answer to everything, any glitch whatsoever and they want you to reset your phone). Anyways I have since rooted the phone and now use their signal exclusivley during working hours(wifi hotspot). Thats seems to be the only answer to me using my phone online and it not going to sleep .
I'm running cm7 on my dx2. I have some wifi issues with it and am running wpa/wpa2 on my wifi. I started using wifi keeper running workarounds 1 and 2 and haven't seen as many issues, so maybe try that?
Sent from my MB870 using XDA App
WIFI and Dialer mod/fix for CM7DX2!
For those of you having dialer or WIFI issues, go to: CM7DX2 WIFI and Dialer fix/mod (enable cron scheduler)! I have posted a mod to take care of the WIFI disconnects and the dialer lag issue.
Ciao!

Mobile Network can't connect after using Wifi (S6 Edge)

I have a bizarre problem that just started happening, I can't connect to mobile network after using a wifi connection for some time. No matter what I do, the S6 edge won't connect.
I've tried switching mobile connection on and off, restarting the phone, turning the phone off and back on, switching sim cards with another phone (the other phone immediately gets connection), switching airplane mode on/off. I've gone to Samsung and my mobile provider and they have both blamed each other (of course, right?). The most frustrating part is that this happens about 50-75% of the time with my home and office wifi, and almost never with anyone else's wifi (for example trying it in the Samsung store). It will sometimes get a connection 10-15 minutes later, sometimes it takes several hours.
Samsung service has offered to take the phone in to 'review and test' but they need to do a full wipe and it will most likely take several days of testing. Knowing that the problem is almost impossible to replicate outside of my home and office, and the issue goes away by the time a service tech will ever see the phone, and the struggle to back up and restore my apps without root, I'm not sure what to do right now. Temporarily I have turned off wifi and just use mobile connection, but I'll hit my monthly data cap really soon.
This started happening 2 weeks after AOE4, just upgraded to AOE8 and it still happens. My phone is SM-G9250 with Taiwan ROM.
Screenshots attached to show I have good signal strength but not data connection, and the SIM in another phone having a connection (Zenfone 5 with lollipop).
drakon.us said:
I have a bizarre problem that just started happening, I can't connect to mobile network after using a wifi connection for some time. No matter what I do, the S6 edge won't connect.
I've tried switching mobile connection on and off, restarting the phone, turning the phone off and back on, switching sim cards with another phone (the other phone immediately gets connection), switching airplane mode on/off. I've gone to Samsung and my mobile provider and they have both blamed each other (of course, right?). The most frustrating part is that this happens about 50-75% of the time with my home and office wifi, and almost never with anyone else's wifi (for example trying it in the Samsung store). It will sometimes get a connection 10-15 minutes later, sometimes it takes several hours.
Samsung service has offered to take the phone in to 'review and test' but they need to do a full wipe and it will most likely take several days of testing. Knowing that the problem is almost impossible to replicate outside of my home and office, and the issue goes away by the time a service tech will ever see the phone, and the struggle to back up and restore my apps without root, I'm not sure what to do right now. Temporarily I have turned off wifi and just use mobile connection, but I'll hit my monthly data cap really soon.
This started happening 2 weeks after AOE4, just upgraded to AOE8 and it still happens. My phone is SM-G9250 with Taiwan ROM.
Screenshots attached to show I have good signal strength but not data connection, and the SIM in another phone having a connection (Zenfone 5 with lollipop).
Click to expand...
Click to collapse
Did you try wiping the cache?
I thought the cache is wiped whenever you do OTA update?
I'll do it manually again right now and see if it helps. Thanks for the tip.
drakon.us said:
I have a bizarre problem that just started happening, I can't connect to mobile network after using a wifi connection for some time. No matter what I do, the S6 edge won't connect.
I've tried switching mobile connection on and off, restarting the phone, turning the phone off and back on, switching sim cards with another phone (the other phone immediately gets connection), switching airplane mode on/off. I've gone to Samsung and my mobile provider and they have both blamed each other (of course, right?). The most frustrating part is that this happens about 50-75% of the time with my home and office wifi, and almost never with anyone else's wifi (for example trying it in the Samsung store). It will sometimes get a connection 10-15 minutes later, sometimes it takes several hours.
Samsung service has offered to take the phone in to 'review and test' but they need to do a full wipe and it will most likely take several days of testing. Knowing that the problem is almost impossible to replicate outside of my home and office, and the issue goes away by the time a service tech will ever see the phone, and the struggle to back up and restore my apps without root, I'm not sure what to do right now. Temporarily I have turned off wifi and just use mobile connection, but I'll hit my monthly data cap really soon.
This started happening 2 weeks after AOE4, just upgraded to AOE8 and it still happens. My phone is SM-G9250 with Taiwan ROM.
Screenshots attached to show I have good signal strength but not data connection, and the SIM in another phone having a connection (Zenfone 5 with lollipop).
Click to expand...
Click to collapse
I have the same issue! Very annoying, and miss phone calls all the time or am unable to make them because of this...
Will try the cache wipe
Wiped the system cache from Boot, problem still there.
I also wiped the cache for all apps.
I also tried the phone in safe mode and has the same problem.
Sent from my SM-G9250 using XDA Free mobile app
So the only work around I can find is to go into settings:
1.) 'Mobile Networks'
2.) 'Network mode'
3.) Switch to 3g/2g (I don't have 4G right now, have to pay extra for it)
4.) go to 'Network operators'
5.) 'Search Networks'
6.) choose my network provider
Now the phone works just like it always did, smoothly switch between wifi and 3G and H/H+
I'm not sure what changed as I have never had 4G since it costs me extra.

Severe network and data connection drops on MIUI 11 Q

I'm having random connection drops on the latest EU build. I tried reflashing the ROM, installing akhilnarang's vendor, changing kernels buy still no solution.
The phone will work well but suddenly lose mobile data (4G) connection for a few seconds and then come back. I noticed the VoLTE icon also disappears with it and then comes back but the network signal lines (on the status bar) show full signal the whole time.
Also, I'll suddenly drop a call sometimes and this is accompanied by the network signal lines disappearing (implying loss of network signal) and then coming back in a few seconds.
I have a very good signal from my carrier so that's not the problem. Also, the phone seems to work well for sometime (few hours) after a restart and then this "bug" comes back and I can't find any kind of solution to this.
This problem started to arise after I flashed the latest EU android Q build.
This bug is annoying and frustrating especially while playing online games.
Any kind of help will be greatly appreciated.
Thanks.
Many problems after Android 10 update
I have the same problem after updating my smartphone to Android 10, with no solution !
While i'm using data connection, i don't receive all the notifications in time.
I'm facing another weird problem which is the phone does a fast reboot after that it freezes for some seconds.
Same Ish
Same issue here, when streaming or downloading, my wi-fi or data connection will randomly drop and wont reconnect unles i reboot. Then will drop again once i start to download or stream. My other phones or laptop no issue.
Connections are good, as im writing this am streaming on my laptop but my poco refuses to connect to our wi-fi. Issue only popped up after the latest update

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