Noobs first bricked phone..... - Android Q&A, Help & Troubleshooting

Hi,
So heres the deal, I got a HTC One M9 rooted running TWRP. I was trying to factory reset phone and wiped Dalvik Cache, cache, data, and internal storage(If somebody can tell me what i did wrong there, that be great). Once phone booted i got messages like System UI, HTC sense, Easy access service, and Package access helper have all stopped. And my navigation button and notification bar are gone. So I figured that I got to flash stock rom but I can't access phone though ADB. Keeping getting device offline or unauthorized. I can't get RSA key fingerprint window to pop up to allow pc to connect. Tried revoking authorization. kill and start server and nothing. Is there a way bypass to connect to pc? If I flash a custom rom like viper will if fix those problems? TWRP never let me create a nandroid backup and always failed when I tried. Any help towards getting phone to working order is greatly appreciated.Thanks!

If you are trying to factory reset, you just need to swipe on the bottom of the Reset menu instead of going into Advanced wipe. My guess is that when you wiped the internal storage, something freaked out. As far as fixing everything, yes, you can just flash another rom or you would need to use the RUU to return to complete stock and start over. Rom would be much easier though. Even if you had done a nandroid, it would be gone if it was on the internal storage since you wiped it. You can load the rom to the phone in recovery. MTP SHOULD work, or at least adb should. If it doesn't, you might have driver issues. Or you can load one on an SD card and go that route. Matter of preference really.

Related

Went back to stock, now cant re-root

I used the 1 click toot method and thought I may return my fascinate. I decided against it and tried to root again with no luck. The root always has a bunch of FC's and eventually gets stuck. The generic ringer also starts with no way to stop it. Only a battery pull will restart the phone afterward. I have also already really installed the Samsung drivers for the phone. Anybody have any thoughts?
Did you go back to stock via odin...if not do so...and push root manually...instead of an app.
I did through Odin. Tried to push root manually last night. The phone froze right after the push and never recovered. Had to battery pull. I had all of the files pushed and got to the chmod and wait stage when it froze.
Hmm, maybe re push to stock in odin...make sure you are doing the correct files...though it sounds like you did...a second time around sometimes seems to hit the spot...droid used to give me the same issues with sbf.
Do a factory data reset after you redo the odin recovery. Make sure you are using the verizon file when pushing each flash and doing it in the proper order. Then manually root, dont use one click or an app.
Also remember to push the files one at a time and let the phone restart between each one booting back into download mode.
Sent from my SCH-I500 using XDA App
I've been working all weekend so I havent had too much time to deal with it. I wiped data and cache in the recovery menu initially and then the phone wouldn't allow me to sign back into my Google account. It kept telling me that I didn't have a data connection on 3g OR wifi. I finally did a factory reset through the privacy menu (not in recovery) and all seems to finally be working and completely stock. Now off to root and flash voodoo...
hey i had the same problem i made a post on how to fix it though.. go to the 0.00 internal storage issue mine was doing what u said plus more but i fixed it just follow the steps i set
http://forum.xda-developers.com/showthread.php?t=804457
Got it. Just for the record: Rooted, Flashed all three files with Odin to get "back to stock". Re-OTA'd. Somehow Busybox and Su were still there so I manually removed. Then changed my mind about returning the phone and attempted to root again with no luck. Re-flashed through Odin ok, then attempted root but errors prevented finish. Cleared data and wiped cache through recovery. Then my google account wouldn't resync b/c of network connection error, even though I had a working data connection the entire time. Tried booting into recovery and clear and wipe data again. No luck. Finally decided to use factory data reset from within settings. Now all clear, rooted again, re-synced my google account and all good. You guys rock. Thanks for the help.

Wiping Phone Question

I'm selling my Droid Eris and want to wipe it so no personal information is stored on it. I'd also like to keep root and the Gingerbread ROM on it because the buyer would like 2.3. Is this possible? I'd like the phone to be so that when you turn it on, it brings you through the steps to activate your phone.
Any advice would be great.
Thanks
On a side note, thank you to everyone in this forum for all the help you've provided over the year. I truly appreciate it. I've upgraded to a Droid Incredible and I'm glad to still be a part of the Android family
Performing a "wipe data/factory reset", followed by a format of the SD card should destroy all "personal" information.
Of course, that deletes all the market apps as well - not sure if that is what you had in mind. But the baseline (system) stuff is still on the phone in /system after that wipe, and the new owner can just boot into the rooted ROM you installed and configure it the way they want. (Or you could help them).
I am 99.999% certain that the "/data" partition is completely empty when you wipe it - there is not even any "leftover" data that a forensics expert could get at, without using CIA/NSA-level techniques (extremely expensive). This is an artifact of the way that a "yaffs2" filesystem works when it is erased (and also because eraseblocks in our Nand are 128K in size).
If the formatting performed on the SD card is of a "quick/lazy" variety, there still may be information on the SD card that a forensics expert could recover, but certainly not by anyone that was a casual user. If that concerns you, you can mount the SD card on the PC and use a wiping program such as "sdelete" (Microsoft Windows Sysinternals utilities) to perform a security wipe of it.
The only thing that won't be affected by these procedures is the phone's activation status, you can only clear that if you have a stock recovery and stock ROM on the phone. Strictly speaking though, if you take the phone in to Verizon, (or maybe even call them) and have them dis-associate the phone's ESN/MEID from your plan, the activation status that is recorded on the phone will be useless.
HTH
bftb0
PS - Just read your post more carefully (about the activation part). You will need to completely unroot the phone (including having a stock recovery), and perform a factory reset to clear the activation status. Once you've done this, you will need to re-root your phone after bypassing the activation screen. This means might want to prepare ahead of time with everything you need on your SD card, unless you can get what you want via WiFi.
It's a fair bit of work to do all that. It might be easier to just leave the phone activated, and have Verizon disassociate it from their end of things - the buyer should be able to activate it after he/she has had the phone added to their account with their carrier, and then make a *228 call. (That's all the activation screen is anyway).
TL;DR if your phone is unlocked (not restricted by network) just delete what's mentioned above and flash a gingerbread ROM with root.
When you boot the phone to make sure it's working, don't go through the activation process at all. Just turn it off.
Sorted.
- Swyped from my rooted HTC Legend -
TS;DR
lol
jpzsports said:
I'd like the phone to be so that when you turn it on, it brings you through the steps to activate your phone.
Click to expand...
Click to collapse
There is another way to do this which is less complicated than unrooting and re-rooting if you really insist - but it only works if you have the S-OFF bootloader (v 1.49.2000) on your phone, and have gotten fastboot to work (USB drivers installed) on your PC.
Basically, it boils down to using fastboot to direct-boot a stock recovery to your phone, and then using the "factory reset" menu from within the stock recovery. Doing things this way allows the existing (custom) recovery to stay put (untouched) in flash memory, and the stock recovery will do BOTH the data wipe and the NVRAM reset that clears the phone's activation.
Prerequisites: 1.49.2000 S-OFF bootloader; fastboot program; USB Drivers installed on your PC
(1) Download the Leak-V3 PB00IMG.ZIP from this XDA post
(2) Unpack that zip file; you are interested in the "recovery.img" file.
(3) Charge your phone completely (100%), turn it off, and then re-start it in Fastboot mode (Send+End)
(4)
Code:
fastboot boot recovery.img
You will see an image with a black background, a phone, and a red triangle with an exclamation point in it. That's the splash screen of the stock recovery. To see the menu, press Vol-Up+End together. When the menu appears, the text will be in a blue/magenta color.
(5) Select the "Factory Reset / Wipe data" menu entry.
Note that when it runs, the first thing that it mentions is "Restore factory NV setting..." - that's the bit where the activation is being cleared. After that, it will do all the wipes you are familiar with in Amon_RA (or Clockworkmod). (Be patient, there is a small delay).
That's it - other than cleaning up your SD card.
Be aware that some Froyo/GB ROMs are going to be a little flaky about handling the activation - the whole business of needing to press the Menu key to get a keyboard to show up and then toggling to numeric layout to be able to generate a DTMF tone ("press 1 to activate") - are not going to be obvious to someone that is new to the phone. Unless you are planning on assisting the buyer after the sale, it's probably easier to just sell them a returned-to-stock phone.
cheers
bftb0
Hmmm okay thank you so much for the detailed responses. I really appreciate it. It seems like it's more complicating than I thought.
If I just wanted to return the phone to stock 2.1 unrooted (and avoid having to unroot, and re-root the phone, and reinstall a ROM) how would I do that?
Just get it to like brand new with steps to activate your phone on boot.
Thanks!
jpzsports said:
Hmmm okay thank you so much for the detailed responses. I really appreciate it. It seems like it's more complicating than I thought.
If I just wanted to return the phone to stock 2.1 unrooted (and avoid having to unroot, and re-root the phone, and reinstall a ROM) how would I do that?
Just get it to like brand new with steps to activate your phone on boot.
Thanks!
Click to expand...
Click to collapse
Install the "FlashBack21" ROM (find it here on XDA in the dev forum). Charge your phone to 100% and use the ROM with the radio to return the phone to the July OTA stock condition.
When that completes, boot it up and then skip account setup (and any other setups) and do a
Menu -> Settings -> Privacy -> Factory data reset
When the phone boots next, you will see that it is asking for activation; power the phone off.
Note that you need to tell Verizon to disassociate the phone from your account prior to handing it over to the buyer; otherwise if they run the activation, the phone will just re-activate to your account.
bftb0 said:
Install the "FlashBack21" ROM (find it here on XDA in the dev forum). Charge your phone to 100% and use the ROM with the radio to return the phone to the July OTA stock condition.
When that completes, boot it up and then skip account setup (and any other setups) and do a
Menu -> Settings -> Privacy -> Factory data reset
When the phone boots next, you will see that it is asking for activation; power the phone off.
Note that you need to tell Verizon to disassociate the phone from your account prior to handing it over to the buyer; otherwise if they run the activation, the phone will just re-activate to your account.
Click to expand...
Click to collapse
ok sounds good to me. So I'll install the FlashBack ROM, do a factory reset, and format my SD card and it should be clean right?
What's the best way to format my SD Card?
And since I already activated a Droid Incredible, doesn't that automatically disassociate the Eris from my account? You can't have 2 active phones right?
jpzsports said:
ok sounds good to me. So I'll install the FlashBack ROM, do a factory reset, and format my SD card and it should be clean right?
What's the best way to format my SD Card?
Click to expand...
Click to collapse
Sure. Or format it first (after backing it up to your PC); you can use the Amon_RA menu to format the SD card if you don't have a media slot or card reader on your PC. Won't really matter if there's one ROM file on the SD card.
The most secure way to do things is what I already discussed - format it any way you please, and then mount it to the PC and use that "sdelete" utility from Microsoft. (read the docs on how to wipe an "empty" drive). The most convenient, and probably least secure way to format it is using the phone menus - either the OS menu, or the Amon_RA format menu.
jpzsports said:
And since I already activated a Droid Incredible, doesn't that automatically disassociate the Eris from my account? You can't have 2 active phones right?
Click to expand...
Click to collapse
Yes, that sounds right, but I would call Verizon before you ship/hand over the phone and ask them to be sure.
Thank You so much for all your help! You've been awesome!
I'm going to go ahead with this process now and hopefully everything will work out.
EDIT: It worked perfect and boots to the Activation screen. Thanks again!

Need helpwith installing quicksense ROM

I have finally got my phone unlocked and rooted. Now I am trying to install the quicksense ROM. I know I am doing something wrong, because all I get is the white HTC screen at start up, and thats as far as it goes. So, here is what I did, and maybe someone can help me out.
I downloaded amazing quicksense and dragged it into my sd card
I booted into recovery
I did a backup
I wiped the cashe
I went to install from sd card and chose the zipped quicksense file
I then got install from sd card complete
I then went back and rebooted phone
From here the phone freezes on the white HTC screen and does not fully boot.
I had to go back into recovery and do a restore to get my phone working again.
What am I doing wrong. Please help.
Seem like you did succeed at everything except the cleaning parts
Please try again by going into recovery and
1. wipe data/factory reset
2. Wipe cache partition
3. Go to Advance then wipe dalvik cache - after that, choose go back
4. Install rom from sdcard
5. Reboot
I will try and do what you have instructed. However I wanted to ask one question before I do this. In your first step to "wipe data/factory reset", will this reset my phone back to factory, essentially wiping all my data and everything I have on it? I know unlocking the bootloader did that, but it would suck if I had to do this every time I installed a ROM. Just want to make sure what I am up against. Thanks
ms2knights said:
I will try and do what you have instructed. However I wanted to ask one question before I do this. In your first step to "wipe data/factory reset", will this reset my phone back to factory, essentially wiping all my data and everything I have on it? I know unlocking the bootloader did that, but it would suck if I had to do this every time I installed a ROM. Just want to make sure what I am up against. Thanks
Click to expand...
Click to collapse
Hi
I am by no mean a dev so my advices is more like ... well, advice - not instructions my friends
Wipe data/factory reset mean wiping every personal datas that you had on the device and yes, this will reset your phone back to the present rom that you had on the device - in your case is the stock/factory/carriers rom.
Every time you install a new rom you should - and every dev will suggested this - wipe clean your data and whatever info that may still left on the device from previous rom - you may not need to do this when you update to the new version from the same rom. Sometimes the new version of the same rom featured too many changes then the dev will instructed user to wipe all the data. That's why we user should always read the first, second and third post to make sure we keep ourself up-to-date when flashing rom.
Personal data means your google account, emails, contact list, SMS, wifi password, bluetooth pairing and apps setting ... However, we can backup and restore most of these info using diferrent apps. Here are some app that I found helpful in term of backup:
* Gmail account for contacts list
* SMS backup for SMS and call log
* Titanium Backup for apps and it's data: This app is very useful, for example if you use it to backup your email app it will included your setup and password ect ... so after install new rom and restore a particular app, you have an option to restore the app plus it's data or data/app only
Read this thread for some useful tips on how to using Titanium Backup
http://forum.xda-developers.com/showthread.php?t=1324291
Googd luck and welcome to the Amaze
I really do appreciate your advice. I will go ahead and backup everything, and then attempt the ROM install again. Hopefully it will work this time. Again thanks.
Not a problem mate
Since you already backup your rom and QuikSense is a Sense rom anyway, it doesn't hurt to try restoring data from the backup. You can do this (after finish flashing the new rom) by go back into Recovery/Backup and restore/Advance restore/choose the backup file (in case you have more than 1 backup)/then chose restore data
I did this when switching from QuikSense rom to Senseless Rom and it work flawlessly
Worst case scenario is you will have to restore again. This will save a lot of steps.
ms2knights said:
I have finally got my phone unlocked and rooted. Now I am trying to install the quicksense ROM. I know I am doing something wrong, because all I get is the white HTC screen at start up, and thats as far as it goes. So, here is what I did, and maybe someone can help me out.
I downloaded amazing quicksense and dragged it into my sd card
I booted into recovery
I did a backup
I wiped the cashe
I went to install from sd card and chose the zipped quicksense file
I then got install from sd card complete
I then went back and rebooted phone
From here the phone freezes on the white HTC screen and does not fully boot.
I had to go back into recovery and do a restore to get my phone working again.
What am I doing wrong. Please help.
Click to expand...
Click to collapse
How long do you wait?
The first boot may take several minutes.
Do you have adb installed on your computer? If so then from the command prompt (or terminal if your running Ubuntu) type "adb shell logcat" and if it seems like it's repeating itself over and over again then your caught in a loop and would probably just need to clear the data and caches. Your problem should clear right up.
Binary100100 said:
How long do you wait?
The first boot may take several minutes.
Do you have adb installed on your computer? If so then from the command prompt (or terminal if your running Ubuntu) type "adb shell logcat" and if it seems like it's repeating itself over and over again then your caught in a loop and would probably just need to clear the data and caches. Your problem should clear right up.
Click to expand...
Click to collapse
To be honest with you, I did wait for maybe 5 min or less. I guess I thought it would boot normally. I will try again and give it some time.
Being very new to this, I am trying to learn all of this. How do I know if I have adb installed on my computer? Thanks
ms2knights said:
To be honest with you, I did wait for maybe 5 min or less. I guess I thought it would boot normally. I will try again and give it some time.
Being very new to this, I am trying to learn all of this. How do I know if I have adb installed on my computer? Thanks
Click to expand...
Click to collapse
Follow the instructions on this thread here:
http://forum.xda-developers.com/showthread.php?t=928370
Easiest way to set up ADB.
Hope this helps.
Well, I finally got it to work. My probem was that my sd card was not FAT32 but FAT. I think this was the problem I had with trying to flash clockworkmod. I did everything except the wipedata/factory rest, to see if it would work. And sure enough, I am now running Amazing Quicksense 1.5.1. Thanks for every ones help.

[Q] Help Getting A Working Rom after Bootloader Unlock

Hi all,
I have a Droid incredible 4g (stock, unrooted/unlocked, w/ the recent OTA update). I saw the Bootloader Unlock exploit in the developer's forum so I gave it a go, and it worked fine. Then I installed the Viper 1.0 ROM, but I haven't been able to get it to do anything after successfully booting except run through a loop of errors such as "Unfortunately, the process android.process.acore has stopped working." After I click "OK" on about 10 critical errors, it self-reboots and does the whole thing again.
Unfortunately, I didn't do a backup this time, so I have nothing to restore (first time I haven't done a backup, but also the first time I've ever had any kind of an issue w/ a ROM). I tried using the HTC Android ROM Update Utility 1.0.5.2011 that I found in the dev forum, but that didn't work either. Finally, I installed 2.17.605.2 Verizon Global Sense4.1 Android 4.0.4. It's a lot more stable than Viper was and the phone is basically usable, but I still get lots of critical errors. So this morning I went back to the forum and saw that I needed to downgrade to the old 1.43.605.3 kernel. I tried that and then reinstalled Viper 1.0, but it seemed to have no effect--still stuck in a critical error/reboot loop.
I realize that's the risk of playing with ROMs and I should have done a backup, but anyone have any ideas on how I can get my phone back and running?
Thanks!
Even though it explicitly stated you didn't need to do a backup, I did one anyway, to prevent something like this from happening. Always do a backup.
Did you verify the MD5Sum of ViperLTE?
Did you go to Recovery and Wipe -> Factory Reset and Wipe -> System both twice before trying to install the ROM?
Did you change anything in the ROM before attempting to load it?
There are lots of questions we could ask to ascertain the root of the problem, but these three are among the most important.
Wi-Fi won't work without the old boot.img, and from what I can tell, that's the only thing. It doesn't give critical errors.
I'm thinking since you are new to root you were un-aware the need to wipe before installing a rom.
im thinking that is the issue.
Thanks for the reply!
I didn't check the MD5 last night but I did just now and it matches.
I did a cache wipe the first time but not a system wipe. Then I started getting more desperate and tried reinstalling w/ system wipes and factory resets, but it didn't change anything.
No, I didn't change the ROM. Doing the Bootloader unlock exploit was about the absolute maximum of my technical abilities! The only thing I know I did wrong was that I didn't downgrade to the old boot version the first time (mainly because the wifi thing sounded inconsequential and I didn't want to learn the procedure if I didn't have to).
Anyway, I just tried Ultimate KangBang and it seems to work--no error messages so far. I don't know what I did wrong, but hopefully this keeps working!
IceDragon59 said:
Even though it explicitly stated you didn't need to do a backup, I did one anyway, to prevent something like this from happening. Always do a backup.
Did you verify the MD5Sum of ViperLTE?
Did you go to Recovery and Wipe -> Factory Reset and Wipe -> System both twice before trying to install the ROM?
Did you change anything in the ROM before attempting to load it?
There are lots of questions we could ask to ascertain the root of the problem, but these three are among the most important.
Wi-Fi won't work without the old boot.img, and from what I can tell, that's the only thing. It doesn't give critical errors.
Click to expand...
Click to collapse
andybones said:
I'm thinking since you are new to root you were un-aware the need to wipe before installing a rom.
im thinking that is the issue.
Click to expand...
Click to collapse
Yes, I took a short-cut that didn't quite work out. I didn't want to wipe the system because I wasn't sure if my pictures would be wiped too, but then when everything died I tried wiping everything and reinstalling and it didn't seem to improve anything. I did end up losing my pictures too. Oh well. Maybe it's just a combination of stuff I did to try to get things working (there was some trial and error in unlocking the bootloader but I did get that to work finally, and then more trial and error with the ROMs).
I guess the best thing to do is leave the phone the heck alone as long as it's working, for now. I just don't know why nothing seemed to work--I thought factory reset/fresh ROM would do it.
franklin411 said:
Yes, I took a short-cut that didn't quite work out. I didn't want to wipe the system because I wasn't sure if my pictures would be wiped too, but then when everything died I tried wiping everything and reinstalling and it didn't seem to improve anything. I did end up losing my pictures too. Oh well. Maybe it's just a combination of stuff I did to try to get things working (there was some trial and error in unlocking the bootloader but I did get that to work finally, and then more trial and error with the ROMs).
I guess the best thing to do is leave the phone the heck alone as long as it's working, for now. I just don't know why nothing seemed to work--I thought factory reset/fresh ROM would do it.
Click to expand...
Click to collapse
If UKB ROM works then Viper ROM will too, installing the boot.img is very simple it's one command
I can help you with that if you'd like
in recovery before installing ROM, do a wipe of, (I go in this order, but it doesn't matter.)
1) Factory Reset
2) System
3) Cache
4) Dalvik Cache
then install the ROM
just DO NOT do External storage (unless of coarse u WANT to wipe your SD-Card.)
as long as you don't wipe External Storage you won't lose anything that's on your SD-Card.
in the future it is always good practice to backup(nandroid) your current ROM. I have been burned too many times, always do a nandroid before you do anything in recovery.
your photos are normally saved to the SD, flashing ROMs or wiping the system will not delete them
andybones said:
If UKB ROM works then Viper ROM will too, installing the boot.img is very simple it's one command
I can help you with that if you'd like
in recovery before installing ROM, do a wipe of, (I go in this order, but it doesn't matter.)
1) Factory Reset
2) System
3) Cache
4) Dalvik Cache
then install the ROM
just DO NOT do External storage (unless of coarse u WANT to wipe your SD-Card.)
as long as you don't wipe External Storage you won't lose anything that's on your SD-Card.
Click to expand...
Click to collapse
It worked this time! Maybe the difference was that the boot.img file I downloaded was called "boot_signed.img" or something. I had no idea what it was supposed to look like, so I installed it that way and it didn't work. Then I tried renaming it to "boot.img" this morning and installing viper, but that didn't work. And then I restarted and installed UKB, and it worked. Just now I wiped and tried again with Viper and it's working fine. Maybe I did something this morning that caused it not to take properly when I tried with Viper, and then I reset and it worked.
Thanks for the help!
franklin411 said:
It worked this time! Maybe the difference was that the boot.img file I downloaded was called "boot_signed.img" or something. I had no idea what it was supposed to look like, so I installed it that way and it didn't work. Then I tried renaming it to "boot.img" this morning and installing viper, but that didn't work. And then I restarted and installed UKB, and it worked. Just now I wiped and tried again with Viper and it's working fine. Maybe I did something this morning that caused it not to take properly when I tried with Viper, and then I reset and it worked.
Thanks for the help!
Click to expand...
Click to collapse
na the name has nothing to do with it. it can be named whatever.
im guessing the wipe worked.
franklin411 said:
Hi all,
I have a Droid incredible 4g (stock, unrooted/unlocked, w/ the recent OTA update). I saw the Bootloader Unlock exploit in the developer's forum so I gave it a go, and it worked fine. Then I installed the Viper 1.0 ROM, but I haven't been able to get it to do anything after successfully booting except run through a loop of errors such as "Unfortunately, the process android.process.acore has stopped working." After I click "OK" on about 10 critical errors, it self-reboots and does the whole thing again.
Unfortunately, I didn't do a backup this time, so I have nothing to restore (first time I haven't done a backup, but also the first time I've ever had any kind of an issue w/ a ROM). I tried using the HTC Android ROM Update Utility 1.0.5.2011 that I found in the dev forum, but that didn't work either. Finally, I installed 2.17.605.2 Verizon Global Sense4.1 Android 4.0.4. It's a lot more stable than Viper was and the phone is basically usable, but I still get lots of critical errors. So this morning I went back to the forum and saw that I needed to downgrade to the old 1.43.605.3 kernel. I tried that and then reinstalled Viper 1.0, but it seemed to have no effect--still stuck in a critical error/reboot loop.
I realize that's the risk of playing with ROMs and I should have done a backup, but anyone have any ideas on how I can get my phone back and running?
Thanks!
Click to expand...
Click to collapse
weird, i was having the same problem with the same processes stopped working. i wiped cache dalvik and system but not factory reset. once i factory reset, it worked fine. i figured a system wipe would have been enough....

Factory Reset phone- trouble accessing storage

I'm new to rooting and it took me a while to get it working on my phone. It was going great though for over a year until today. I updated my phone with an AT&t update and after it booted me to the recovery area which I believe is called teamwin. I updated that too (like I have a couple of times) and my phone completely stopped working.
After troubleshooting for a few hours I was able to boot into safe mode, which I then did a factory reset. I've been able to install apps, but I none of them seem to work. Spotify is giving me error messages saying, (no storage area found) and when I installed zedge to look at ringtones and whatnot I couldn't install anything through there.
I'm assuming I have to redo the root process, but I was hoping there was another fix I'm not seeing. Like I said I'm very new to all of this. Any help would be awesome and also if I have to reroot is there any specific I have to do? Like getting rid of what I've done already?
KStef56 said:
I'm new to rooting and it took me a while to get it working on my phone. It was going great though for over a year until today. I updated my phone with an AT&t update and after it booted me to the recovery area which I believe is called teamwin. I updated that too (like I have a couple of times) and my phone completely stopped working.
Click to expand...
Click to collapse
You need stock recovery, as well as stock ROM (never rooted, unrooting does not work) in order to update OTA.
The phone tried to boot into stock recovery to install OTA; and since you don't have it (TWRP is a custom recovery), update fails.
General rule on Android, is that OTA updates don't play well with root. You should always research (for the specific device) before applying an OTA to a rooted device. That includes requirements to OTA, and also the expected results. On past devices, I've seen it not uncommon that an update removes the ability to unlock the bootloader and root. So its good to know what you are getting into before installing OTA.
KStef56 said:
After troubleshooting for a few hours I was able to boot into safe mode, which I then did a factory reset. I've been able to install apps, but I none of them seem to work. Spotify is giving me error messages saying, (no storage area found) and when I installed zedge to look at ringtones and whatnot I couldn't install anything through there.
I'm assuming I have to redo the root process, but I was hoping there was another fix I'm not seeing. Like I said I'm very new to all of this. Any help would be awesome and also if I have to reroot is there any specific I have to do? Like getting rid of what I've done already?
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I suspect that your internal storage got corrupted somewhere along the way (as you were trying to OTA, recover, etc.). I'm not clear on the current status, you are still on the stock rooted LP ROM, with TWRP custom recovery?
If you still have working TWRP, I'd suggest booting into TWRP, select Wipe from the main menu, then the option to "Format Data" which will format internal storage. Strongly suggest not picking any other options (particularly in "Advanced Wipe" section) unless you know exactly what you are going. Lots of posts on here, by folks that delete things like System (OS) and wonder why there is no longer any OS!
After formatting internal storage, reboot and see if you still have the same issues accessing storage. If so, you may need to RUU back to full stock image, and root again. But we'll cross that bridge if the TWRP format storage option doesn't work.

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