My wife was planning a trip abroad and we called Verizon to activate international service on Nexus 6P. The first person we talked to didn't know how to do it, so she connected us to the international department to activate the service. After nearly an hour, this guy said everything was setup for international service to work; however when she arrived first in Mexico, then South America, international calling was not working, so my wife called Verizon and was told that it was impossible for them to activate international calling on her phone, because it was not in their computer system. However, the computer system allows them to bill you for international service that doesn't exist. I have been a Verizon customer for 18 years; but now they treat their customers with pure contempt. So glad we bought new phones that aren't locked into a single carrier.
Can't wait to say "adios" for good to Big Red!
Pure contempt? You've gotta be kidding. It's clearly a technical issue with their system. If you're smart enough to buy a Nexus you should be smart enough to pick up a SIM when traveling anyway and not pay through the nose.
mdmogren said:
Pure contempt? You've gotta be kidding. It's clearly a technical issue with their system. If you're smart enough to buy a Nexus you should be smart enough to pick up a SIM when traveling anyway and not pay through the nose.
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She got a SIM from a local carrier a few days after arriving in her final destination country. Verizon's treatment of customers is utterly contemptible. If international service really can not be activated, then she should have been told that from the beginning. The international service expert from the international calling department simply lied; because he clearly did not know what else to do, or say. That is what I call "contempt".
VZW employees arent the brightest bulb. I would skip the. International service and just pick up a local carrier SIM card. In the UK, it will cost $40/month for 100MB, 100SMS, and 100 minutes meanwhile a local SIM at $25 will give me 3GB, and 500 local minutes and 1000 SMS or something. And if I went with a $40 SIM card, then it would of been like 7GB and double minutes and SMS.
PrevailNow said:
She got a SIM from a local carrier a few days after arriving in her final destination country. Verizon's treatment of customers is utterly contemptible. If international service really can not be activated, then she should have been told that from the beginning. The international service expert from the international calling department simply lied; because he clearly did not know what else to do, or say. That is what I call "contempt".
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entitled much? seriously the guys on the other end are limited to the tools and resources they have on hand. there's a high probability that they had not been asked to enable international roaming on this device (or at least the people who were part of this call) and they attempted to make do with what was available.
so they tried, they thought they had it working and it didn't. it sounds to me like the second go-around with the "impossible" conversation was worse than the first. at least they tried. i'm betting the second rep didn't even bother.
your wife did the right thing and in most cases, she would have had to do this with any other carrier anyway.
I would always opt to pick up a local sim card (language may be an issue, but they should activate it for you). When I went to Italy, I just got a local SIM, which is much cheaper, easier and you can get data with the plan.
if you had team mobile this wouldnt be an issue
In September i went to Spain, France and UK and worked just as here in states... not single problem.... as a matter of fact, i even got texts from TMo when crossing borders saying welcome to "X" country.
The fact he had this issues, clearly shows that the VZW wasnt willing to remediate the immediate issue this customer had while away. People tell u to pick a local sim card, but that is simply not the best option nowadays. If u get one at local airport is wayyyyyy too expensive. If you are there already, how can you get proper information on where to go get one besides there. Waste of time, money and resources.
Its like currency exchange.. people tell you to get it done locally, WRONG, it averages 30% fee on top of the current rate.
Fact remains, customer was proactive, was traveling on expectations that no issues should arise, and when the issue did presented itself, no real solution was provided. Switch to TMo or some other carrier.
chaco81 said:
if you had team mobile this wouldnt be an issue
In September i went to Spain, France and UK and worked just as here in states... not single problem.... as a matter of fact, i even got texts from TMo when crossing borders saying welcome to "X" country.
The fact he had this issues, clearly shows that the VZW wasnt willing to remediate the immediate issue this customer had while away. People tell u to pick a local sim card, but that is simply not the best option nowadays. If u get one at local airport is wayyyyyy too expensive. If you are there already, how can you get proper information on where to go get one besides there. Waste of time, money and resources.
Its like currency exchange.. people tell you to get it done locally, WRONG, it averages 30% fee on top of the current rate.
Fact remains, customer was proactive, was traveling on expectations that no issues should arise, and when the issue did presented itself, no real solution was provided. Switch to TMo or some other carrier.
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WHY YOU HAS MY PICTURE?! haha jk jk
The Stig 04 said:
WHY YOU HAS MY PICTURE?! haha jk jk
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you have mines, you are the 4th Stig!
lol
mdmogren said:
If you're smart enough to buy a Nexus you should be smart enough to pick up a SIM when traveling anyway and not pay through the nose.
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Local SIMs are overrated. In some countries the red tape to get a local SIM is not trivial and can be a big hassle. You also have to figure out what the best deals are, stores to go and all that. Also, if you are in the country for just a couple of days it's just too much work. The way to go is crearly that your home carrier offered reasonable roaming charges, which is starting to happen.
I've used Project Fi while roaming internationally with the 6P and it's amazing to do country hopping without even thinking about this stuff. You just turn your phone wherever you are, and it works.
I left Verizon due to the horrible customer service. I'm a person, not a rock in your boot that you step on all day long. It's like pulling teeth with them.
Every call is a struggle. They're literally the Comcast of the mobile phone world. I dreaded having to call big red. Like you have to mentally prepare yourself for whatever's about to happen.
Now I'm with T-Mobile and they have great customer service. I just have 1 dead spot on the way to work. Front start to finish I'm without service for about 8 seconds flat. Besides that? No real difference. Besides the lower bill, and all the fun stuff that T-Mobile does for customers now.
RHChan84 said:
VZW employees arent the brightest bulb. I would skip the. International service and just pick up a local carrier SIM card. In the UK, it will cost $40/month for 100MB, 100SMS, and 100 minutes meanwhile a local SIM at $25 will give me 3GB, and 500 local minutes and 1000 SMS or something. And if I went with a $40 SIM card, then it would of been like 7GB and double minutes and SMS.
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Exactly. The UK is great and so is Japan. I was shocked at the 4G data speeds in the UK on EE. Sim cost like $20-$30 for 3gb of data and fast data at that. We get ripped a new one on cell service here. I think Canada gets ripped even more.
bartolo5 said:
Local SIMs are overrated. In some countries the red tape to get a local SIM is not trivial and can be a big hassle. You also have to figure out what the best deals are, stores to go and all that. Also, if you are in the country for just a couple of days it's just too much work. The way to go is crearly that your home carrier offered reasonable roaming charges, which is starting to happen.
I've used Project Fi while roaming internationally with the 6P and it's amazing to do country hopping without even thinking about this stuff. You just turn your phone wherever you are, and it works.
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Project Fi or T-mobile look nice for international, however, I strongly disagree with your statement that Local SIMs are overrated. IIRC speeds are capped at 256kbps which is fine for e-mail and light browsing but that is slooooowww.
I have gotten local SIMs in Argentina, Spain, Japan, and the UK in the recent past and I am so happy I did. Speeds were fantastic and it was cheaper if not the same price as Fi would have been.
The only upsides to Fi are if you are country hopping and/or only overseas for a day or so.
Doing research on who is the best carrier for the price in X country takes a minute or two.
EE speedtest in the UK attached.
But I do wish it was supposed for VZW and the 6P since I do quick trips like Mexico where I'm not going to venture off go look for a SIM for two days. And it's a company meeting so I will be busy those days.
joderme said:
Exactly. The UK is great and so is Japan. I was shocked at the 4G data speeds in the UK on EE. Sim cost like $20-$30 for 3gb of data and fast data at that. We get ripped a new one on cell service here. I think Canada gets ripped even more.
Project Fi or T-mobile look nice for international, however, I strongly disagree with your statement that Local SIMs are overrated. IIRC speeds are capped at 256kbps which is fine for e-mail and light browsing but that is slooooowww.
I have gotten local SIMs in Argentina, Spain, Japan, and the UK in the recent past and I am so happy I did. Speeds were fantastic and it was cheaper if not the same price as Fi would have been.
The only upsides to Fi are if you are country hopping and/or only overseas for a day or so.
Doing research on who is the best carrier for the price in X country takes a minute or two.
EE speedtest in the UK attached.
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Don't get me wrong, I go the local SIM route often, but only if I'm going to stay more than 5 days in a place. I do country hopping often, 2-3 days and moving on, and it's just not worth the hassle for me. 256kbps is slow indeed, but better than nothing. The verizon deal of $10/day and use your data looks good to me in those scenarios where you are just going to be a few days in a country although their country list at the moment is fairly limited.
Related
Hi:
Up until now, I have been using T-Mobile ever since the XDA came out.
Used a "visorphone" before that. I do NOT use T-Mobile's Internet access (T-zones) ever since I got hit with a $180+ overage charge the first month I used it.
So.
Here is my issue:
Starting a few months ago, I noticed that, even though I do NOT use T-Mobile for any Internet access (I call up my own ISP instead from the XDA), T-Mobile are charging me something like $.50 for every email sent or received from the XDA using my own ISP. I suppose they monitor the traffic or something. When I protested that they shouldn't charge me for anything Internet-related, only the minutes used to call my ISP, they told me basically that they don't give a damn what I think, and that I will continue to be charged $.50 for every email. They show up on my bill as "e-note" to the phone number "500."
I think that's ridiculous and possibly illegal since it doesn't involve their servers or their services at all, but I don't have the energy to deal with their untrained "Wireless Data Group." It would take years to explain this to them. Just getting them on the phone took over 1 hour. This is partly a warning post, that this is what T-Mobile is doing, and we should know about it. So, I am looking into switching to AT&T.
My questions for anyone reading this:
1) anyone else have that billing issue with t-mobile?
2) is at&t any better? do they charge for internet traffic even if you haven't signed up for their services?
3) i don't think i have simlock issues, the unlock util from this site says that it's already unlocked. rom is 4.00.21 ENG, radio stack 6.24.00
from yorch.net.
4) is there anything i should know? won't this t-mobile build of "windows mobile 2003" rom work with at&t ?
any info appreciated, you can email thomas at pullen.com (removed the @ for the spam bots).
thanks!
TMO is pretty bad, iv experienced their levels of ignorance too, but once in a while, u can incounter sumone who knows alot about what they do
you should have never used tzones (if it wasnt unlimited) for transfering big amounts of data, thats why u got charged so much, for going over the allowd data amount
when connecting to your own ISP, are u connecting using THEIR # ? ... if so, then i dont know where TMO gets these ideas 4 charging u extra + the phone call :roll:
to unlock u need to go back to a 2002 rom, with the unlock software
ur build will work, but it would be better to switch to 4.00.05 , since u wont need all the useless TMO apps and what not
Hey tpullen,
Sorry to hear about your terrible time with T-Mobile.
Q: What type of plan do you have with T-Mobile?
If its only a voice plan with no data the .50 sounds about right and will be the same if you move over to AT&T. As a matter of fact AT&T's data charges are higher.
It doesn't matter that you're calling your own ISP, the fact still remains you're sending/receiving data on a voice only plan. :wink:
HTH
thanks
hey:
thanks for the replies. to answer your questions:
i had the t-mobile 3,000 minutes for $49 plan. it is only free long distance for the southeast u.s.; i think it's called a 'neighborhood' plan.
no data at all in my plan; i would call my own isp and surf the web and check email. only about 3 months ago t-mobile started charging me to check email, but not for the web. my complaint is that i am using my own isp, and the call comes out of my minutes. yes, it's sending data with a voice-only plan, but hey! i have a dial-up phone line, nothing fancy, a land line in my house. it's voice-only. if i plug a modem into my home phone line and call my isp, should i expect to get a bill from my phone company for every email i look at? to my way of thinking, and anyone is free to disagree, if i'm not USING your services then i don't want to PAY for your services. unless it is a t-mobile email, web, or proxy server i'm talking to, i don't expect to pay t-mobile. the minutes were already being deducted from my available minutes. that's all i should have to pay.
i don't think that's so outrageous.
i did unlock my phone with the xda dev build, then went back to the same tmobile windows mobile 2003 build. i wasn't sure if the xda "stays unlocked" once you unlock it and then put a new rom on, but it does.
now i have an at&t sim, and it works well enough, but the sort-of-funny thing is that you apparantly can NOT just call your own isp with at&t.
i can't seem to get a connection to work. so i don't know. maybe i will stay with at&t since they, according to their sales literature anyway, have a data network that's like 3 times faster than t-mobile's data network.
of course it's more $ for them.
whatever the case, i have 30 days to try at&t with no obligation, cancel any time, owe them nothing. everyone has that option right now, in fact, due to the new ftc "local number port" thing happening.
i'll let ya'll know how it goes if i stick with at&t. i can always stay with t-mobile, but i'm not sure if that's a good idea.
Re: thanks
tpullen said:
maybe i will stay with at&t since they, according to their sales literature anyway, have a data network that's like 3 times faster than t-mobile's data network. of course it's more $ for them.
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Sounds like you're talking about the EDGE service. Yeah, like 4 times the cost of T-Mobile's unlimited plan. I think I'll stick to the cheaper slower service.
tpullen said:
whatever the case, i have 30 days to try at&t with no obligation, cancel any time, owe them nothing. everyone has that option right now, in fact, due to the new ftc "local number port" thing happening.
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Owe them nothing?! You might want to read that literature again. You'll not pay a cancellation fee nor an activation fee, but you will owe them for the prorated amount of time you had service, and any other additional fees that you use. This is pretty standard in the wireless industry. So if you go over your prorated minutes for the month, you owe them airtime charges. Happened to me, so just be careful.
bye bye at&t
hi arkhangel:
yes, you are correct:
4. Every new customer gets a 30 day risk free trial. When you purchase a phone and activate service at an AT&T Wireless store or at attwireless.com, you can return your undamaged phone for a refund within the first 30 days and pay only for airtime and usage charges. It’s just one more way we can earn your trust.
so it is not without charge, and thank god i only made one 6-minute call.
as far as the EDGE network goes, it was so-so...i only viewed 2 webpages with it, they loaded pretty much as quickly as with any other data service over the xda...and the funny thing is that it consumed apparantly almost 2 mb to do so.
i am pretty frustrated now, the at&t customer service has been pretty rotten, but t-mobile isn't too great either.
i'm calling verizon next, to compare...
tpullen said:
They show up on my bill as "e-note" to the phone number "500."
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The phone is programmed to send an SMS to T-Mobile every time you reboot your PPCPE. These show up as e-notes to 500 just as you describe. Compare the timing of your email use vs. the timing of your reboots and see where the e-notes are coming from. I think you can purchase a bundle of a bunch (500?) of SMS messages (aka e-notes) for something like $2.99, so you could cap your cost that way.
You should also be aware that T-Mobile has gone to a flat rate for GPRS at $19.95 for unlimited internet. The comparable plan with AT&T is something like $80.
I currently have the following cellular plan with Verizon.:
NATIONWIDE EMAIL & MSG 450 MINS UNL PDA + N&W + IN + MSG $99.99
Monthly access charge: $99.99
Monthly allowance minutes: 450 general
Per minute rate after allowance: $0.45 peak , $0.45 off-peak
I just found out Sprint has the following cellular plan:
Simply Everything $99.99
Monthly access charge: $99.99
Monthly allowance minutes: Unlimited
Unlimited mobile internet and messaging: Web surfing, email, GPS Navi, txt, BIS, pictures, video, Sprint Music and Sprint TV
I called Verizon and they offered me a more expensive $130 plan. They really didn't care about Sprint's pricing and pretty much told me to bite it and offered to transfer me to their cancellations department. I can't see why I should stay with Verizon when Sprint has hands down a better deal.
So I am asking you out there whether you're a Sprint or Verizon customer to sound off. What do you think -stay or go? What are your experiences with either or both companies?
Pros: I never have to worry about going over my minutes (which has happened many times). One monthly fee for the whole enchilada.
Cons: $145 Cancellation Fee & $299.99 Total One-Time Charge (including $100.00 mail-in rebate)
Thanks!
I have been down that road a couple times. First let me say that I am a Verizon customer with the XV6800, Ive got some $79 plan and $50 for internet and even more for insurance and text messaging- plus another 20 a month for a family deal...
Most recently, I shopped around because, after having my 6800 for 1 month, the sliding hinge failed and spread open. I took it into the store and they said that it looked as though I had scratched the casing- which meant that I damaged the unit and thus the hinge broke because of it. I knew this wasn't the case but they didn't care. They offered to have me cancel my service, I talked to the cancellation department and I reminded them that I pay over 2000 a year just in service, buy my phones and accessories from them, and have brought them over 15 people to Verizon from other companies because I thought they were the better company with the best customer service- Cancellations didn't care. The lady even asked if I was going to keep the same number because if I was- then I didn't have to cancel through her. Whatever phone provider I did sign up through would cancel it for me!!! I couldn't believe they had the audacity. Ive been with them for 11 years and they could care less...
I ended up paying the $50 to have asuran send me another phone- I told them I lost it so I could keep the old phone for parts if I need it...
The reason I didn't switch? Well, it didn't make sense... I would still have to spring for a phone, startup fees, cancellation fees from my current contract through verizon, All my friends/family would stay verizon and I would be something else, plus- mainly what it came down to is that their are no good phone providers out there... just less evil ones. In my case- Verizon just happens to be the less evil one. All depends what you want...
Verizon does have the best network across the nation, usually their customer service is helpful, phones are usually outdated when they do finally arrive- but I think it's because they wait for the technology to be tested and true before they carry it. Annoying, but at least your almost always going to get a freakin rock solid phone....
I feel better by pimping the crap out of my phone and using Internet Sharing as much as I can. I even used my cell to connect to the internet for Halo - XBox to laptop and laptop to PDA to verizon data network...
You may want to first find out whether or not some of those Sprint features are available in your area. For example, Verizon has their own tv service but its not available everywhere.
Plus, do you need certain phones to use some of their features? Is switching to access those features going to cost you more due to the need to purchase a new phone?
Third, do you really need those features? Who cares about Spring music and Sprint TV? Do get sucked into the marketing of their services unless you feel like you truly are going to need it.
As for the cancellation fee - the courts have already ruled that Sprint's cancellation fees are illegal - you may be able to convince Verizon of the same if you get a naive cancellation CS person. Maybe be persuasive enough for them to waive it. (though I wouldnt count on it). You could try to hand in there long enough for the cancellation thing to make its way to the other carriers and then switch.
Also, when is your contract up?
If its the minutes that are the main thing, just get a new plan with Verizon, especially if most of your friends, family, colleagues, etc have Verizon - talking to them is free!
Everything Plus
You might also want to look into Sprint Everything Plus Referral program. It replaced sprint's SERO plan, and one of Sprint's execs has his info on his blog http://mcguireslaw.com/ (on the right).
From the Sprint's Everything Plus Refferal website:
This plan includes
* Unlimited data and messages: Web surfing, email, GPS Navigation, Sprint Music, Sprint TV®, BlackBerry® Internet Services (BIS), text, pictures, video
* Nationwide long distance and no roaming charges.
* Unlimited mobile to mobile, night calling starting at 7 p.m. and weekends.
for $79.99, you get 1000 anytime minutes. ($59.99 for 500)
I'm on the now gone SERO plan, and made the switch from Verizon. Verizon just couldn't compete with the price.
jmquinn said:
You might also want to look into Sprint Everything Plus Referral program. It replaced sprint's SERO plan, and one of Sprint's execs has his info on his blog http://mcguireslaw.com/ (on the right).
From the Sprint's Everything Plus Refferal website:
This plan includes
* Unlimited data and messages: Web surfing, email, GPS Navigation, Sprint Music, Sprint TV®, BlackBerry® Internet Services (BIS), text, pictures, video
* Nationwide long distance and no roaming charges.
* Unlimited mobile to mobile, night calling starting at 7 p.m. and weekends.
for $79.99, you get 1000 anytime minutes. ($59.99 for 500)
I'm on the now gone SERO plan, and made the switch from Verizon. Verizon just couldn't compete with the price.
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I agree that sprint has the best prices and some of the better phones. My problem is the service. Most everybody I know cries about how Sprint's service sucks. In areas that I get service, they do not. I would talk to as many people that live in your calling area that have both services and compare before just going for price. I would rather pay a little more and be able to make calls whenever and wherever I want.
My $0.02 worth.
Don't mean to bolster the debate here...but can I ask why you posted this in Titan Upgrading?
The xda forums are designed with sub forums for a reason. This really belongs in the Titan forum.
My opinion is, find out who has better service where you are, and take a look at the carriers of the people you talk to most. Stick with the carrier that serves these purposes. That's the only reason I'm still with Verizon.
nitro66215 said:
I agree that sprint has the best prices and some of the better phones. My problem is the service. Most everybody I know cries about how Sprint's service sucks. In areas that I get service, they do not. I would talk to as many people that live in your calling area that have both services and compare before just going for price. I would rather pay a little more and be able to make calls whenever and wherever I want.
My $0.02 worth.
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x2
While spring and verizon share many towers, sprint's coverage is a little lax compared to Verizon's.
There is a reason why nobody has a valid lawsuit against Verizon for claiming "Most Reliable Network"...
My fiance's family had sprint for the longest time and only recently switched to Verizon a few months ago due to poor service.
Whats the benefit to paying less when you cant use it as often?
(and no, I'm not a Verizon fanboy - just a CDMA fanboy Whatever you decide, just stay away from t-mobile and cingular)
deeznuts2 said:
x2
While spring and verizon share many towers, sprint's coverage is a little lax compared to Verizon's.
There is a reason why nobody has a valid lawsuit against Verizon for claiming "Most Reliable Network"...
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lol, yea and that reason has nothing to do with the fact that verizons network is any better....it has to do with how vague and subjective the claim is....if their motto was "Never have a Dropped Call Again on VZW", they would get sued to oblivion.....have you ever seen the show "The Best Damn Sports Show."?.....is it the best damn sports show?....hell no!....why don't you try to sue them.....lol....
in reality, it depends on where u are....i have been a sprint customer for 7 years and in my case, all over New Jersey/NYC/Philly, in the last 2 years i have had 0 dropped calls due to my sprint service. i cannot say the same for my friends with verizon, who also pay at least twice what i do monthly.....
yerp said:
in reality, it depends on where u are....i have been a sprint customer for 7 years and in my case, all over New Jersey/NYC/Philly, in the last 2 years i have had 0 dropped calls due to my sprint service. i cannot say the same for my friends with verizon, who also pay at least twice what i do monthly.....
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Exactly. Sprint may be perfect in some areas, but Verizon rules in my area.
Go for the better service overall. Would sprint activate you Vzw 6800? If not there's some additional up front cost.
Also depending upon you location you may have EVDO rev. A speeds. It wouldn't make a difference if you use DCD's (or No2Chem's) ROMs but you're still using the stock. If you stick with stock on sprint you'll have GPS and EVDO rev. A
Sprint has better prices. Thats about it. Also note that this phones picture mail (mms) feature is blocked by sprint.
I am not a fan of Verizion and I have plenty of issues with Verizion, but they have better service, and better coverage. That ends up being the bottom line for me.
I have been with verizon for about 10 years. Before they had the name verizon in my area. I pay 50% more than a similar SPRINT plan.
For me it boils down to having coverage in the remote areas around where I live and roaming in alaska. I even get data roaming in alaska, no charge. Sprint phones just quit working as soon as you get out of anchorage. Verizons roams with ACS and service fades, as there are no cell towers.
Verizon works better where I go and I pay for it.
Plus no MMS on sprint (mogul) would kill me.
I'm not a Verizon fanboy either- hate the phone selection and how long it takes to get new ones but I have way better coverage and have never had an issue getting my problems solved the first time out.
1) There was a recent article on MSN that was titled "Hate Sprint". It mentioned how Verizon is at a 72 rating while Sprint is rated at 56 in consumer satisfaction. The CEO of Sprint was quoted as saying "Verizon and AT&T are eating our lunch". The main problem according to the article is that Sprint lets everyone sign up and people can't pay thier bills when times are hard, poor customer service etc.
2) Sprint is now leasing all thier towers - meaning they sold thier towers to someone else in order to raise capital since they are in financial hot water. How can they build a better network when they don't even own thier own towers?
3) A friend of mine was with Verizon a long time ago and thought it was too expensive, he switched to Sprint and hated the service. He then switched to Nextel only to wind up with Sprint after thier merger and over the course of a couple of years his service has dropped considerably. He used to drop 2 calls in certain areas on his way home from work and it increased to 5 dropped calls over the last couple of months. He's now back with Verizon and much more happy.
Seriously, it boils down to how is the service in the areas where you normally travel and how often you need to talk to a customer service rep.
Good luck in your choice.
gc14 said:
Don't mean to bolster the debate here...but can I ask why you posted this in Titan Upgrading?
The xda forums are designed with sub forums for a reason. This really belongs in the Titan forum.
My opinion is, find out who has better service where you are, and take a look at the carriers of the people you talk to most. Stick with the carrier that serves these purposes. That's the only reason I'm still with Verizon.
Click to expand...
Click to collapse
Because this could be considered an upgrade in service...
deeznuts2 said:
x2
(Whatever you decide, just stay away from t-mobile and cingular)
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Hahaha, been there, done that. I agree!
Thank you everyone! I appreciate the feed back and will ask around my neighborhood to see what they think and what their experiences have been like. For some reason none of my carriers ever work in my house, yet everybody else's do...
It would seem the overall consensus here is that Sprint is cheaper (in price), but Verizon has better service (both customer and coverage).
I have a grandfathered SERO account on Sprint, and I mainly switched from Verizon for the price. Sprint was about half as much as an equal Verizon plan.
In my area, the Sprint coverage is good. I also have an ATT phone for work which kinda sucks at home for me.
If I am in an area where Sprint signal is low, I just force the phone to Roam, and then I'm on Verizon's network (free roaming). Bam!
indagroove said:
I have a grandfathered SERO account on Sprint, and I mainly switched from Verizon for the price. Sprint was about half as much as an equal Verizon plan.
In my area, the Sprint coverage is good. I also have an ATT phone for work which kinda sucks at home for me.
If I am in an area where Sprint signal is low, I just force the phone to Roam, and then I'm on Verizon's network (free roaming). Bam!
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Click to collapse
I was going to mention that too, that sprint has FREE roaming!!! so even if you are not on a "sprint tower" you can still make calls, so don't worry about the coverage!! if you go on sprint network, it will show you the roaming areas that are covered and its covered under your plan. The roaming area resembles allot like VZN... hhhmmmm!!!
So go for the better phones better price. And believe me, their customer service has done a 180 degree turn from where they were before. its actually pleasant to talk to them and they help you out!!!
I have thought about this rather heavily... here are some of the pro's and cons I came up with which generally coincide with what I've read in this thread... these are related to me going from Verizon (currently have) to Sprint
Pro (for sprint):
More frequent updates for PDA's (irrelevant i guess if u flash custom)
cheaper plans (money is money... high motivation)
quicker to get new models of phones
Instant lock GPS
Con (against sprint):
Service sucks compared to Verizon.. (cheaper is only better when u can use it)
No MMS
Worse customer service (only what I heard)
Honestly, what it comes down to is service... I can't speak from experience, but everyone in central ohio (where I live) who has had Sprint say they can be driving on the outerbelt and lose a call... that's just ridiculous for a larger city such as this to not have proper coverage in a radius around the city... cheaper is always a motivating factor but seriously, what's the point of paying less if you're going to be frustrated with loss of signal? that's my take... however, when/if sprint comes out with touch/pro before verizon i might be singing a different tune.
ok, so I picked up the VZW Touch Pro tonight. Everything is great except for the sucky feeling I got jipped on memory compared to the Sprint.
Those of you who bought the Sprint model and have Verizon service, did Verizon still honor any warranty or insurance service on it? My big fear is I pay cash to Sprint for the phone, flash it to work on Verizon, and then I drop it, etc.
While I don't think the memory limit is going to hurt me much today, with 6.5 coming out I suspect it might.
What to do, what to do...
I bought my TP from ebay, it worked great for a month then the charge port broke. I bought spare batteries and chargers and used it for a while because nobody (verizon or sprint) would warranty the phone. Then, a bad flash reset the phone to having a msl of NOT 000000 anddwiping the MIN and MDN back to 0's.
I bought a squaretrade warranty at the time from ebay, so the device is off getting fixed and I am using my titan again for the time being. I f they fix the phone (warranty was a little under $50) then it is the same price as insurance and I will be happy. I can only report my opinions after I receive a working device back though
Moral of this story: If you do not have the original receipt, HTC will not warranty it. Verizons insurance wont cover a sprint phone, most you would get back is a verizon Pro. Sprint won't touch it unless you have a line of service with them.
Hope this squaretrade deal works out...
Kdj,
I'd be really curious how this works out for you, as I have 29 days to decide if I want to go that route.
My Titan ear piece speaker died and VZW swapped it out no problem. I would hate to have something similar with the TP, and not be able to get it fixed.
Good luck!
Yeah, I will definitely chime in on this thread when I get it back. Should be within a week if they work as fast as they claim!
So far, I filed a claim online with them, they emailed me a prepaid UPS returns label and I printed it and stuck it on a box and it is enroute as we speak. If they are able to replace or repair it and have it back in a reasonable fashion I will be pleased.
I also would be very interested in seeing your results. I have a Verizon Touch Pro I got about 2 weeks ago and am loving it so far but also cant help but feel like I got jipped with the -96mb.......... but there is a certain ammount of security in buying from Verizon , you get great support and service for your Verizon device that you wont be getting for the Sprint one from either provider.
Anyways I am waiting to hear your results. Thanks!
Verizon only provides my data and voice access, XDA and PPCgeeks provide the rest!
As an update Squaretrade has received my pro, so I am really getting anxious as to how this proceeds from here. I have been doing research about squaretrade, and most things I hear are good. But I have yet to read anything but random posts or articles saying they are good. Does anybody know personally or can give testimony to the quality of worksmanship they can provide?
Would any body like to see a thread specifically devoted to Squaretrade warranties and feedback from actual users? If this pans out, a one year warranty from them is cheaper than most providers Asurion policies. Maybe I will start a thread in the general section...
Easy answer!
Guys listen up. I was with Verizon for several years and I must say their network and coverage is great. BUT Verizon's pricing is way up there and I was paying a lot every month for 2 Blackberries with data plans and 3000 minutes. $300+ per month got old after about a year of those outrageous bills kept coming each month. So I started shopping all the carriers service plans and NO carrier can compete with Sprint's pricing and plan packages or offer as much as Sprint does for the money. And these days money is an important thing to be using sparingly and we all need to watch our spending. So I jumped ship from Verizon and hopped on Sprint's "Simply Everything" plan and my bill for 2 pda's with unlimited everything Sprint has to offer is only half of what I was paying over at Verizon. And I was only getting 3000 minutes and data with nothing else. I had to pay extra for the text messaging plan. You get the idea...
So now that I got all that out of the way lets get to the question at hand. Which Touch Pro should a person go with??? Ofcourse I went with the Sprint version. (the Verizon version is too square and the sharp corners make it ugly to me as well as less memory and crippled ofcourse as always with Verizon devices). There are a few factors you need to concider when making your decision to stay with the Verizon version or to go with the Sprint version.
1. Network? First things first...decide which network works best for you where you will be using your service most of the time. If the network's coverage in your area blows then don't go with that carrier no matter which device they have that you want.
2. Pricing? If this is of any concern to you then there is an obvious winner in this dept. It's Sprint hands down! You get literally everything for one low flat rate so no suprize phone bills.
3. Devices offered by the two carriers Sprint and Verizon. Both carriers have nice offerings BUT Verizon is famous for crippling their phones while Sprint does not. (another big reason I left Verizon... locked gps on my verizon Blackberry and others and forcing customers to pay extra for a factory equipped gps chip had me furious to say the least! Sprint devices have gps that is as free as a bird to use with any 3rd party app of your choosing).
4. Customer Service??? Honestly Verizon and Sprint both have good customer service so that's not such a concern here.
5. Device warranty? Both carriers are equal in that dept. too. Very good for both.
OK... knowing what I know now, if I were you guys I would return the Verizon Touch Pro asap if you are still within your 30 day "no worry guarantee" period and go over to Sprint and pick up their Touch Pro which is better in every way. Appearance is nicer looking, more memory, gps isn't locked, etc. And ofcourse you are going to save a lot of money AND get a lot more at the same time. That's a win win if you ask me!
Since I've been with Sprint, apx. 6 months) I have had very good network coverage, call quality, etc. It is at least as good as Verizon if not better. Oh there is one thing that is definetely better with Sprint... it's data speeds are far faster than Verizon. This I do know for a fact because I used data with Verizon on several pda devices the past 3 years or so. Sprint's data speeds are faster. If you are stuck in a Verizon contract then your stuck unless you are willing to pay early termination fees. If you're currently with Sprint then you are in the right place. As for using a Sprint branded Touch Pro on Verizon's network, I didn't know Verizon started allowing non Verizon branded devices on it's network. But if they do then that's all good but you will not be doing the Sprint Touch Pro any justice since Verizon doesn't offer what Sprint does. And it would be simply dumb to activate a Verizon branded Touch Pro on Sprint's network, if that's even possible. I tried to activate my Verizon BlackBerry Curve on my Sprint account and that was a huge big fat negative. The device esn's are in each carrier's data bases and if it's from a different carrier then they will not activate it period. That goes for both Sprint and Verizon. I know Sprint will not do it. Verizon on the other hand unless they just recently started allowing non Verizon branded devices on their network, they will not do it either. The bottom line in my post is to go with the better device (Sprint's Touch Pro) on a very good network with awesome plan pricing as well as all the bells and whistles that you can't get with Verizon. Did I mention Sprint is a lot cheaper??? HELL YES I DID!!!
It's a no brainer guys. times are getting rough so you better start thinking about saving $$$ anywhere you can! And we all no that we will pay our cell phone bills no matter what and not pay something else if it comes down to it. Sorry for the long post and I hope this helps some people put some thought into the subject.
That is the classic Sprint convert post
Thanks for your opinion, but sprint and verizons data networks are prety much the same. In the northwest for the most part in far out places that I travel, sprint users have to roam ont verizon network to make calls and data roaming is a whole other animal. I agree that sprint has better pricing and their coverage is getting better. Sprint does not have any roaming agreements with ACS to my knowledge, which serves alaska especially on the kenai peninsula where I travel often. I am not sure if there are many if any GSM coverage up there, as no one in alaska outside of anchorage that I have ran into uses ATT or tmobile. These are my observations and I could be wrong, but when I take my verizon phones to alaska, they play nice with ACS and even recently have allowed EVDO data roaming for me which is nice. I even roam with telus and bell out of canada for reasonable rates. Lets not start another Ford/Chevy/Dodge/Verizon/Sprint/ATT debate
Kinda back on topic, I started a thread in the general section regarding getting opinions on Squaretrade if anyone is looking for options on insuring their Sprint/Alltel/whatever device on a foreign network:
HERE And I hope we can get some feedback.
kdj67f said:
That is the classic Sprint convert post
Thanks for your opinion, but sprint and verizons data networks are prety much the same. In the northwest for the most part in far out places that I travel, sprint users have to roam ont verizon network to make calls and data roaming is a whole other animal. I agree that sprint has better pricing and their coverage is getting better. Sprint does not have any roaming agreements with ACS to my knowledge, which serves alaska especially on the kenai peninsula where I travel often. I am not sure if there are many if any GSM coverage up there, as no one in alaska outside of anchorage that I have ran into uses ATT or tmobile. These are my observations and I could be wrong, but when I take my verizon phones to alaska, they play nice with ACS and even recently have allowed EVDO data roaming for me which is nice. I even roam with telus and bell out of canada for reasonable rates. Lets not start another Ford/Chevy/Dodge/Verizon/Sprint/ATT debate
Kinda back on topic, I started a thread in the general section regarding getting opinions on Squaretrade if anyone is looking for options on insuring their Sprint/Alltel/whatever device on a foreign network:
HERE And I hope we can get some feedback.
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It's true Verizon has great coverage and roaming agreements. In your case living way out where you live/work you probably don't have too many choices and gsm networks just suck so that's totally out of the question, especially for you. As for most people, we live in metro areas that have good coverage where we commute on a daily basis. As for my post being a "classic" Sprint convert... sorry I wasted your time but it's my personal take and nothing that needs to be titled as classic or however you see it way out in the boonies where you live.
Back to the post topic... Does Verizon even allow non Verizon devices to be activated on their network? The Sprint devices esn's will not be in Verizon's database so even if you flash the Sprint Touch Pro with Verizon firmware that's still not going to change the esn or rebrand the device. Someone enlighten me if this carrier policy has been lifted...
There is a large thread on ppcgeeks devoted to getting Sprints touch pro on verizon network. I have one that was fully functional (minus the charge port issues stated) and the process has worked for various other HTC models including the diamond and mogul too. If you can load a verizon PRL on a device and change the MSL to 000000, it can be on verizons network. Verizon customers can call *228 and choose option 3, which programs whatever phone your calling from to your account and number.
And calm down, I was teasing you about being a sprint convert!
So technically, we know we CAN use a Sprint phone on the Verizon network. It's just the "What if it dies" factor is still there. It's not an inexpensive device, so the thought of carrying it around all day, potentially losing it, is pretty deterring.
Let's hope your warranty works out
I agree with tx_dbs_tx. He gave pros and cons for both sides. I personally agree with him choosing Sprint's version over Verizon's for the performance, memory, and looks of the device. The Sprint Pro is slick and sturdy, there data speeds ARE faster than Verizon's and I have seen the numbers to prove it. Sprint's data is the #1 reason I have service with them, #2 reason is the great prices, #3 the insurance and service and repair is nice and have always had good luck with that. If you REALLY want to do it, and have found the correct way to use the device on that network then go for it, but you won't be disappointed with Sprint.
Thank you all for your opinions, but the original topic was about insuring the device, not which service is better.
As a little update, they sent me an email today saying my device had been repaired and it has already left via UPS second day air. Got an email with tracking number from UPS too. I think they may exchange it for a refurb unit for how fast it took them, but I am not too concerned with that. Post back with final results in a few days.
So far, I am pleased with my experience regarding Squaretrade.
For anyone interested, Squaretrade fixed my charge port and shipped my Touch pro back the same day they received it. I got the actual same device back and the port works and I have been able to reprogram it and get it working again. For $47.99 and no deductible for part failure I would definitely say it was worth it to buy their warranty.
They even replaced the little friction slide in my stylus hole that I accidently ripped out trying to take it apart They stand behind their claims and are inexpensive, so I would recommend them to anyone buying phones off of ebay.
I bought a sprint TP on ebay after trying the phone @ both Sprint and Verizon. The verizon phone had a lag by comparison. Memory is the key here. Interestingly enough the Verizon party line is that they lowered the memory to keep the cost down. HMMM... They still charge more than Sprint for the phone.
Moving the phone off Sprint to Verizon was not for the faint of heart, but not all that difficult if you are willing to invest the time. The one thing you will have to put up with (at least I have not figured it out) is that the phone will show that you are roaming at all times.
Oh, and the Sprint phone looks better...
IMHO
You can definately move devices between networks.
You need QPST 2.7.3+, DUMA KEYS, YOUR MSID, bITPIM, MODEM DRIVER, and some guts.
You can find good instructions and tools @ PPC GEEKS.
Search "Sprint Touch Pro on VZW Network Tutorial "
MM
mike2037 said:
I bought a sprint TP on ebay after trying the phone @ both Sprint and Verizon. The verizon phone had a lag by comparison. Memory is the key here. Interestingly enough the Verizon party line is that they lowered the memory to keep the cost down. HMMM... They still charge more than Sprint for the phone.
Moving the phone off Sprint to Verizon was not for the faint of heart, but not all that difficult if you are willing to invest the time. The one thing you will have to put up with (at least I have not figured it out) is that the phone will show that you are roaming at all times.
Oh, and the Sprint phone looks better...
IMHO
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There are some patched PRLs over at ppcgeeks that gets rid of the roaming triangle, and you can use QPST to change your carrier banner. I never was able to update my ERI.
Thanks. I actually found those after leaving my post. The ERI did not work for me either.
Hi everyone, first thread and first post on this forum, i was really thinking about getting the new lumia .. but what i thought is... Contract or pay as you go??
We've seen so far that new phones with new hardware and new features are getting released pretty much every 6months, (iphone 5s? upcoming nexus?)..
so my question is, do you guys feel confident about being "stuck" 24 months with nokia lumia 920, or you will not risk and go for a pay as you go deal? :good:
Hi, end of 2008, I bought the HTC Touch HD because I thought it was quiet well competing with the iPhone 2, even though the iPhone 3 was already coming (but I hate so much the iTunes environment!).
Today, 4 years later, I'm still using my old Touch HD everyday, and I'm very happy of it even though it is getting quiet old now and I'm thinking of moving to the Lumia 920.
Anyway, just to say that the Lumia 920 will most probably no longer be the best one in 6 months of course, and probably no longer the Nokia's best one in one year when an upgrade of the Lumia series comes out with thinner, lighter, faster, stronger phones...
But what is sure is that you will be able to have a lot of fun with it even maybe in 2 or 4 years when it is no longer the newest phone on the market.
Better example, the HTC Touch HD2 which is really know as a killer phone even though it is no longer that great compared to the new devices.
So the real question is if you are used to change your phone often or not.
Keep in mind you can always sell your Lumia 920 next year, probably at half of its current price... especially if Windows Phone 8 rocks .
Personnally, as my company is paying for my SIM card, I will for sure just buy the Lumia 920 as is, without any carrier contract or so.
hey finally a reply, well im not really changing phone so often, since i have no money ahah but yeah, just wanted to see what other people think about getting it in contract..i think i will anyway thanks for your reply
any other thoughts people?
bellasahbella said:
hey finally a reply, well im not really changing phone so often, since i have no money ahah but yeah, just wanted to see what other people think about getting it in contract..i think i will anyway thanks for your reply
any other thoughts people?
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With a data heavy device like a smartphone, it would be wiser (and cheaper) to go with contract. AT&T's prepaid options are rather expensive when it comes to using data on a smartphone. Windows Phone being such a connected device would not be very fun to use on a very limited data plan or on no data plan at all (or any phone really).
At the end of the day, you have to pay for service anyway. You may as well spend a little extra money for a little more convenience, a smaller upfront cost (phone wise), and better overall data options.
I could never go prepaid, no matter how cheap it is. There is little value in it, in my opinion.
prjkthack, you are right for the US market, but for instance, here, in Belgium, you can have much data with a prepaid offer with Mobile Vikings (€15 per month, so around $20 per month, for 2GB of non-restricted data + 1H phone calls + 1000 SMS + 1H phone calls per day to other Mobile Vikings phone numbers).
And as far as I'm concerned, I cannot go for a contract as my company is paying for my contract, so if I want another phone, I can just buy a new one...
That being said, I think it really depends on each person, case and country .
michoob said:
prjkthack, you are right for the US market, but for instance, here, in Belgium, you can have much data with a prepaid offer with Mobile Vikings (€15 per month, so around $20 per month, for 2GB of non-restricted data + 1H phone calls + 1000 SMS + 1H phone calls per day to other Mobile Vikings phone numbers).
And as far as I'm concerned, I cannot go for a contract as my company is paying for my contract, so if I want another phone, I can just buy a new one...
That being said, I think it really depends on each person, case and country .
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Oh yeah, I'm totally speaking from the perspective of purchasing a phone/plan in the US. I know little about other areas of the world, except that its far more common to purchase phones for full price and without a contract than it is here in the US. I wish the US were that way as well, as it certainly has more benefits than downsides (I try to purchase un-subsidized whenever I can), but sadly the market here and the overall mentality of how to purchase phones has been muddled with contracts and subsidization.
prjkthack said:
With a data heavy device like a smartphone, it would be wiser (and cheaper) to go with contract. AT&T's prepaid options are rather expensive when it comes to using data on a smartphone. Windows Phone being such a connected device would not be very fun to use on a very limited data plan or on no data plan at all (or any phone really).
At the end of the day, you have to pay for service anyway. You may as well spend a little extra money for a little more convenience, a smaller upfront cost (phone wise), and better overall data options.
I could never go prepaid, no matter how cheap it is. There is little value in it, in my opinion.
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You need to do the math. Buying on contract is a HUGE waste of money.
AnyMal said:
You need to do the math. Buying on contract is a HUGE waste of money.
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I never said it wasn't a waste of money.
Its definitely more expensive, but there is a tradeoff between using a prepaid service versus a contract.
There is value in both, and I'm looking for the best phones with the best coverage, services, and convenience. Contract is the only option that gives that.
Prepaid gives you low prices (on certain things) and flexibility.
More expensive? Yes, but you get more for your money on contract, versus the bare minimum on prepaid. There is a reason why you pay less on prepaid, and its simply because you get less. You don't need math to know that. For some people, that's enough, but I don't want enough, I want my money's worth, and I'm willing to spend a little more to get all the extras. Prepaid data is also commonly more expensive on prepaid services, and with all the data these smartphones use, the cost of it can easily meet or exceed the cost of contract-based smartphone/data plans. Prepaid is totally the way to go if all you want is a basic phone, but for quality smartphone hardware and service, only contract can provide that (with few exceptions).
prjkthack said:
I never said it wasn't a waste of money.
Its definitely more expensive, but there is a tradeoff between using a prepaid service versus a contract.
There is value in both, and I'm looking for the best phones with the best coverage, services, and convenience. Contract is the only option that gives that.
Prepaid gives you low prices (on certain things) and flexibility.
More expensive? Yes, but you get more for your money on contract, versus the bare minimum on prepaid. There is a reason why you pay less on prepaid, and its simply because you get less. You don't need math to know that. For some people, that's enough, but I don't want enough, I want my money's worth, and I'm willing to spend a little more to get all the extras. Prepaid data is also commonly more expensive on prepaid services, and with all the data these smartphones use, the cost of it can easily meet or exceed the cost of contract-based smartphone/data plans. Prepaid is totally the way to go if all you want is a basic phone, but for quality smartphone hardware and service, only contract can provide that (with few exceptions).
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Huh? With Straight Talk I am getting exactly same service I was getting with AT&T, all for a measly $45 per month. What am I missing?
AnyMal said:
Huh? With Straight Talk I am getting exactly same service I was getting with AT&T, all for a measly $45 per month. What am I missing?
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StraightTalk (TracFone) is nice, and is probably one of the better prepaid services out there, but there are still some downsides:
4G LTE - Currently, no access to AT&T, Verizon, or Sprint's 4G LTE network.
Customer Service - there is none. robots upon robots on the phone, then if you can get to someone, they are foreign people who are difficult to understand, and who ultimately have a toolset that does not allow many changes or much flexibility for them unless they speak to someone higher up. If you don't want to deal with someone on the phone, then you can go to Walmart, where you can... oh wait, there's no customer service there either. -_-'
Coverage and roaming - Exactly the same as TracFone (since it is TracFone). Depending on your phone, you get AT&T and/or T-Mobile, or Verizon and/or Sprint. You don't get access to these carrier's extended roaming agreements, which means that roaming is limited to non-existent. Not to mention
Online support - Abysmal. Nowhere near the amount of tools and options for managing your account as any contract carrier can provide you.
Devices - StraightTalk's selection of phones is typical of a prepaid carrier. Poor choices for basic phones and older/slower hardware for whatever small amount of smartphones they offer. To get a real phone, you need to BYOD and that costs a pretty penny (that most people are unwilling to pay).
Additional features - StraightTalk is, like most other prepaid carriers, barebones. Individual line service (no family plans), less international/roaming options, less extra features (stuff like FamilyMap, roadside assitance, AT&T Navigator, A-List, Insurance, etc.), little to not infrastructure to sort out issues coverage wise or technical issues with your cellular service, advanced billing/tracking/history functionality, no official support for wireless hotspot/tethering, and a long list of common data activities that are not supported by StraightTalk (violation of the terms can lead to the end of your service with StraightTalk), etc.
And really this goes for all prepaid carriers. None of them offer the depth and comprehensiveness as a contract carrier can. There is a reason why the prepaid carriers piggyback off of the big carriers, they simply don't have the infrastructure or support (or money) to really provide you a fleshed out mobile service. MVNOs also come and go very frequently, so while you can be pretty sure that AT&T and Verizon (and maybe Sprint and T-Mobile) will be around for a while, you can't say the same for prepaid carriers. So many pop-up every year and die off shortly (RIP Helio). Its a tough business.
prjkthack said:
StraightTalk (TracFone) is nice, and is probably one of the better prepaid services out there, but there are still some downsides:
4G LTE - Currently, no access to AT&T, Verizon, or Sprint's 4G LTE network.
Customer Service - there is none. robots upon robots on the phone, then if you can get to someone, they are foreign people who are difficult to understand, and who ultimately have a toolset that does not allow many changes or much flexibility for them unless they speak to someone higher up. If you don't want to deal with someone on the phone, then you can go to Walmart, where you can... oh wait, there's no customer service there either. -_-'
Coverage and roaming - Exactly the same as TracFone (since it is TracFone). Depending on your phone, you get AT&T and/or T-Mobile, or Verizon and/or Sprint. You don't get access to these carrier's extended roaming agreements, which means that roaming is limited to non-existent. Not to mention
Online support - Abysmal. Nowhere near the amount of tools and options for managing your account as any contract carrier can provide you.
Devices - StraightTalk's selection of phones is typical of a prepaid carrier. Poor choices for basic phones and older/slower hardware for whatever small amount of smartphones they offer. To get a real phone, you need to BYOD and that costs a pretty penny (that most people are unwilling to pay).
Additional features - StraightTalk is, like most other prepaid carriers, barebones. Individual line service (no family plans), less international/roaming options, less extra features (stuff like FamilyMap, roadside assitance, AT&T Navigator, A-List, Insurance, etc.), little to not infrastructure to sort out issues coverage wise or technical issues with your cellular service, advanced billing/tracking/history functionality, no official support for wireless hotspot/tethering, and a long list of common data activities that are not supported by StraightTalk (violation of the terms can lead to the end of your service with StraightTalk), etc.
And really this goes for all prepaid carriers. None of them offer the depth and comprehensiveness as a contract carrier can. There is a reason why the prepaid carriers piggyback off of the big carriers, they simply don't have the infrastructure or support (or money) to really provide you a fleshed out mobile service. MVNOs also come and go very frequently, so while you can be pretty sure that AT&T and Verizon (and maybe Sprint and T-Mobile) will be around for a while, you can't say the same for prepaid carriers. So many pop-up every year and die off shortly (RIP Helio). Its a tough business.
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None of your points are compelling or even valid to begin with.
4G LTE - even for AT&T customers it's only available in handful of locations. Heck, even if it was widely available, HSPA is plenty fast for all data applications.
Customer service - only used once. Filled out an online form and was contacted back in few hours. I also hear that you can get a hold of them even quicker through Facebook.
Coverage and Roaming - not an issue. I am covered no matter where I am as long as I am on AT&T. I travel extensively and my service is identical to what it was when I was paying to AT&T, but at the fraction of the cost.
Online support - covered above.
Devices - not an issue. Tons of smartphones are available on the secondary market for any budget.
Additional Features - Two all-you-can-eat lines with ST cost me exactly the same as a single line with AT&T. Nobody in their right mind should pay AT&T (or any other carriers) for "ripsurance". It's a rip off, plain and simple. All other services you mention should not be obtained from AT&T either; they can be obtained for free or for a lot less elsewhere. I do not know what "data activities" you're referring to, but I stream audio and video all the time, and use the hotspot frequently, but I am yet to run into any issues. Sure, you can get throttled or even cut off if you abuse your data plan, but the same goes for AT&T as well.
Bottom line, OP asked about the most economical way, and there is absolutely no denying that PAYGo IS the way to go, even if you have to pay full price of the device up front. There is no way of fooling the simple math.
AnyMal said:
None of your points are compelling or even valid to begin with.
4G LTE - even for AT&T customers it's only available in handful of locations. Heck, even if it was widely available, HSPA is plenty fast for all data applications.
Customer service - only used once. Filled out an online form and was contacted back in few hours. I also hear that you can get a hold of them even quicker through Facebook.
Coverage and Roaming - not an issue. I am covered no matter where I am as long as I am on AT&T. I travel extensively and my service is identical to what it was when I was paying to AT&T, but at the fraction of the cost.
Online support - covered above.
Devices - not an issue. Tons of smartphones are available on the secondary market for any budget.
Additional Features - Two all-you-can-eat lines with ST cost me exactly the same as a single line with AT&T. Nobody in their right mind should pay AT&T (or any other carriers) for "ripsurance". It's a rip off, plain and simple. All other services you mention should not be obtained from AT&T either; they can be obtained for free or for a lot less elsewhere. I do not know what "data activities" you're referring to, but I stream audio and video all the time, and use the hotspot frequently, but I am yet to run into any issues. Sure, you can get throttled or even cut off if you abuse your data plan, but the same goes for AT&T as well.
Bottom line, OP asked about the most economical way, and there is absolutely no denying that PAYGo IS the way to go, even if you have to pay full price of the device up front. There is no way of fooling the simple math.
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Read your Terms of Service. StraightTalk specifically prohibits many common data activities. Have you even used LTE before? A world of a difference. I do agree that AT&T's HSPA+ network can't be beat, but dropping from LTE to HSPA (or even worse) is just not fun. And when it comes to devices, I'm not talking about the hundreds of below-average smartphones that you can of course get for bargain basement prices. These are computers after all, you don't want to be caught with a below-average device. I'm talking about getting the best of the best (such as the Lumia 920, which is what the OP is talking about). Speaking about the average consumer, dropping $700 to $900 for a top of the line device is just not an option. A contract gives you the option to get great service and awesome devices. So while dropping a wad of cash for a phone may not be an issue for you, it is for most of the country. Facebook does not equal online support. It compliments it, but does not replace it. You can get your issue resolved in a few hours, I can take care of it in a few minutes. Be glad that you only had to use customer service once, because when you have any real issues, it won't be fun. And insurance can be a rip-off for some, and a life-saver for others. Really all depends on what's going on.
Bottom line, OP didn't ask for a math lesson. OP wanted our opinions of postpaid vs prepaid, and while we can all agree to disagree, there is no doubt that both sides have their advantages and disadvantages regardless of whether you pay a little more or a little less. Value is subjective. Its up to the OP to decide what is more valuable to him/herself.
I am with Rogers Canada with 2 years left on my contract. I do not want to renew my contract for another 3 years yet so that I can get the 920 for the subsidized price.
Given that Rogers will offer the 920 off-contract for $600+ and having to wait for them to release the updates, it seems my best option will be to buy the 920 factory unlocked from eBay or so and use it on the Rogers network.
When it gets old or when I want to change phones, I can easily sell it. That is a much better option than locking yourself up with your provider for longer if you don't have a hardware upgrade to use.
Hi Bella welcome to the forums,
As for your question there are both pluses and minuses to contract/prepaid. Personally I find it better for me to go the prepaid route. I will be purchasing this phone internationally unlocked (screw you AT&T and your branding also hoping international phone is pentaband like fcc papers state) for about ~$600 USD +/-.
I really like T-Mobo's monthly 4G thingy they have (100 mins/ultd text/ultd data (throttled after 5GB) for only 30.00/month. Lucky me T-mobile has refarmed my area so I'll be getting 3G speeds instead of 2G speeds b/c of lack of AWS band on L920. I'll be saving a bunch compared to contract in the long haul but initially will cost quite the penny b/c of phone purchase (but hey that's why I've been saving :laugh
I'm really not a big fan of Carriers and their plans Hope you make the right choice for you and enjoy your upcoming Lumia 920
prjkthack said:
Read your Terms of Service. StraightTalk specifically prohibits many common data activities. Have you even used LTE before? A world of a difference. I do agree that AT&T's HSPA+ network can't be beat, but dropping from LTE to HSPA (or even worse) is just not fun. And when it comes to devices, I'm not talking about the hundreds of below-average smartphones that you can of course get for bargain basement prices. These are computers after all, you don't want to be caught with a below-average device. I'm talking about getting the best of the best (such as the Lumia 920, which is what the OP is talking about). Speaking about the average consumer, dropping $700 to $900 for a top of the line device is just not an option. A contract gives you the option to get great service and awesome devices. So while dropping a wad of cash for a phone may not be an issue for you, it is for most of the country. Facebook does not equal online support. It compliments it, but does not replace it. You can get your issue resolved in a few hours, I can take care of it in a few minutes. Be glad that you only had to use customer service once, because when you have any real issues, it won't be fun. And insurance can be a rip-off for some, and a life-saver for others. Really all depends on what's going on.
Bottom line, OP didn't ask for a math lesson. OP wanted our opinions of postpaid vs prepaid, and while we can all agree to disagree, there is no doubt that both sides have their advantages and disadvantages regardless of whether you pay a little more or a little less. Value is subjective. Its up to the OP to decide what is more valuable to him/herself.
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Just my two cents, I get 4g LTE on straight talk using an ATT device... I pay $45 a month and bought an HTC One X brand new for 300 online. Over the course of two years that's $1380 as opposed to $2355 through ATT. With taxes and other applicable fees that difference increases even moreso making prepaid a pretty obvious choice.
Poecifer said:
Just my two cents, I get 4g LTE on straight talk using an ATT device... I pay $45 a month and bought an HTC One X brand new for 300 online. Over the course of two years that's $1380 as opposed to $2355 through ATT. With taxes and other applicable fees that difference increases even moreso making prepaid a pretty obvious choice.
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How did you get LTE on your device? You need a special SIM in order to do that, and right now, per AT&T's company policy, only AT&T has those special LTE SIM cards. StraightTalk only officially distributes regular AT&T 3G SIM cards rebranded for StraightTalk. I imagine sometime in the future they'll allow MVNOs to use the LTE network, but right now, they are not.
Not that I don't believe you, but are you sure you are getting 4G LTE? The One X (and any 4G LTE device really) specifically has a 4G LTE icon in the top tray when you are on it (at least on an official ROM, if you are on a custom ROM, then who knows what you are really on, lol). An icon that says 4G is not the same as 4G LTE, just so you know.
If you are getting 4G LTE, I'm sure sharing how is good because a lot of people would love to know how, as that is one of the big downsides of any MVNO at the moment.
I'm currently on a Prepaid deal, whereby I get $1000 talk and text + 2gb (or so) data, for $60 per month with Telstra in Australia.
Compare that to the $60 plan, which currently, in nokia terms, gets you a Lumia 800 $0 upfront and $0 extra per month, with $600 worth of bonuses and 1.5gb of data. There isn't that much between them.
In the end, $60 per month is still $60 per month, and it'd be nice to get a phone out of it too.
Sent from my LT26i using xda app-developers app
Prepay is a better alternative.
Sent from my HTC Glacier using xda premium
Well, look at this from the overall standpoint. $60 contract is $1440 over 24 months, phone included. Spending $60 per month prepaid plus a, for argument's sake, $500 outright phone is $1940 per 24 months.
I barely touch the $1000 talk&text, as most of my expenditure is mobile data, and what's 500MB less a month anyway?
In short, for me, with my usage, the Contract probably wouldn't be such a bad move.
In full, that's just me. Your choice of carrier, phone, plan/prepaid, etc. needs to be decided based on HOW you will use your phone, not what people say in a forum.
Sent from my LT26i using xda app-developers app
prjkthack said:
How did you get LTE on your device? You need a special SIM in order to do that, and right now, per AT&T's company policy, only AT&T has those special LTE SIM cards. StraightTalk only officially distributes regular AT&T 3G SIM cards rebranded for StraightTalk. I imagine sometime in the future they'll allow MVNOs to use the LTE network, but right now, they are not.
Not that I don't believe you, but are you sure you are getting 4G LTE? The One X (and any 4G LTE device really) specifically has a 4G LTE icon in the top tray when you are on it (at least on an official ROM, if you are on a custom ROM, then who knows what you are really on, lol). An icon that says 4G is not the same as 4G LTE, just so you know.
If you are getting 4G LTE, I'm sure sharing how is good because a lot of people would love to know how, as that is one of the big downsides of any MVNO at the moment.
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Not sure really, I used a sim card provided by StraightTalk allocated for ATT's phones. I specifically ordered the micro rather than cutting it like myself as I've done in the past and now I get the 4g LTE symbol and I regularly get about 38-43 mbps download speeds. This is much better than 4-9 I was getting prior.
So I am ready to get a new phone to replace my 3+ year old Galaxy S4.
Replaceable batteries and expandable storage are must have features for me there aren't a lot of options out there.
Being rootable is also a must have feature and an unlocked/unlockable bootloader is a very strong preference.
I'm currently on Cricket (which is owned by AT&T and uses the AT&T network), the coverage and pricing are good but I may want to switch to T-Mobile in the next couple years. If I'm going to go T-Mobile that means I need a phone that supports T-Mobile Band 12 (I've used T-Mobile before without Band 12 and would not ever consider that again due to abysmal coverage).
I have searched both on XDA and on Google and I've found conflicting information about whether I could use the European H850 and have it work with T-Mobile Band 12, specifically I've seen several places where it's listed that the H850 supports LTE Band 12 but I don't trust T-Mobile to find some way to block their implementation of Band 12 for non TMO devices.
Does anyone here know for sure that I can use the European model LG G5 (H850) on T-Mobile and use T-Mobile Band 12?
Thanks in advance.
I have H850 on metro pcs, which uses T-Mobile network.
I forget which LTE band they use, but my LTE is faster than my WiFi...and yes it does have band 12 available as shown on the box my phone came in.
The H850 supports every band T-Mobile h830 supports plus like ten more.
I've had no dropped calls or any other problems in regards to my service.
Also T-Mobile doesn't care enough to block non T-Mobile customers from using every band they are paying for...
I use metro so I don't have access to the full T-Mobile network, just as cricket doesn't access full AT&T network...but my internet is beyond fast
Pphish20 said:
I have H850 on metro pcs, which uses T-Mobile network.
I forget which LTE band they use, but my LTE is faster than my WiFi...and yes it does have band 12 available as shown on the box my phone came in.
The H850 supports every band T-Mobile h830 supports plus like ten more.
I've had no dropped calls or any other problems in regards to my service.
Also T-Mobile doesn't care enough to block non T-Mobile customers from using every band they are paying for...
I use metro so I don't have access to the full T-Mobile network, just as cricket doesn't access full AT&T network...but my internet is beyond fast
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What do you mean you don't have access to the full network? You're just prioritized lower than T-Mobile users, meaning you'll get throttled if the network is under heavy load, nothing else.
OK guys follow up question I'm ready to get an H850 where is the best place to buy one? Want an EU model that's bootloader unlockable and needs to come SIM unlocked obviously.
raitchison said:
OK guys follow up question I'm ready to get an H850 where is the best place to buy one? Want an EU model that's bootloader unlockable and needs to come SIM unlocked obviously.
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Clove is where I got mine they shipped from UK to Colorado in 2 days via DHL personal courier. They now have all colors besides pink in stock with b&o headphones and u get H850 unbranded fully unlockable UK edition from trusted seller. I use with MetroPCS and amazing.
I can get a full 40+ hrs of battery life out of this phone with heavy use and 7hrs SOT this is a true gem don't GiB yourself by going through unreliable vendor like I almost did.
That being said here is there link:
https://m.clove.co.uk/lg-g5
Pphish20 said:
Clove is where I got mine they shipped from UK to Colorado in 2 days via DHL personal courier. They now have all colors besides pink in stock with b&o headphones and u get H850 unbranded fully unlockable UK edition from trusted seller. I use with MetroPCS and amazing.
I can get a full 40+ hrs of battery life out of this phone with heavy use and 7hrs SOT this is a true gem don't GiB yourself by going through unreliable vendor like I almost did.
That being said here is there link:
https://m.clove.co.uk/lg-g5
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You recommend that site to buy the phone? no scamming nor anything like that? cause im thinking on buying one all the way from Florida.
CyrusX1 said:
You recommend that site to buy the phone? no scamming nor anything like that? cause im thinking on buying one all the way from Florida.
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Definitely. There are others on here who pointed me in their direction. They are well established with tons of great reviews. I almost got scammed on with a bait and switch on eBay then somebody told me to go with Clove. They are legit. Use PayPal and enjoy your phone. My device from them had had no build quality issues and I've been nothing but pleased with my purchase
Clove have been around for a long time and are a respected retailer. Though they aren't the cheapest though.
I just bought one sim free from EE on the high street for £399 including taxes. I had to buy a payg sim for £10 though.
On my box it says B12 so no reason why it wont work.
scote said:
Clove have been around for a long time and are a respected retailer. Though they aren't the cheapest though.
I just bought one sim free from EE on the high street for £399 including taxes. I had to buy a payg sim for £10 though.
On my box it says B12 so no reason why it wont work.
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Following up on this, I did end up buying from Clove, ordered on 6/16. it shipped on 6/20 but did not arrive until 7/9.
Bigger problem than the long shipping time was that there was very poor information on the status of my delivery. When they shipped (dispatched) they sent me a Royal Mail tracking number but whenever I checked it the only thing the Royal Mail web site said was that shipment was "on it's way" with no detail or progress let alone an estimated delivery day. What's worse was that about a week into the shipping time the Royal Mail site stopped providing any status at all, saying that they had no reference of my shipment. After a few days of this I was getting really worried that my phone was lost in the mail but eventually the tracking number started returning a result in the USPS system.
It took 2 weeks for the phone to get from the U.K. to the U.S. and another 5 days to get the last 25 miles to my house.
raitchison said:
Following up on this, I did end up buying from Clove, ordered on 6/16. it shipped on 6/20 but did not arrive until 7/9.
Bigger problem than the long shipping time was that there was very poor information on the status of my delivery. When they shipped (dispatched) they sent me a Royal Mail tracking number but whenever I checked it the only thing the Royal Mail web site said was that shipment was "on it's way" with no detail or progress let alone an estimated delivery day. What's worse was that about a week into the shipping time the Royal Mail site stopped providing any status at all, saying that they had no reference of my shipment. After a few days of this I was getting really worried that my phone was lost in the mail but eventually the tracking number started returning a result in the USPS system.
It took 2 weeks for the phone to get from the U.K. to the U.S. and another 5 days to get the last 25 miles to my house.
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thats odd as clove are a good fast shipper. usually shipments into the USA are held up by lengthy customs clearance on the US end. most USA mobiles unfortunately are a waste of time as they are pre loaded with crazy carrier bloat and the network restrictions are absurd. steer clear of the h830 etc like the plague.
sorry you had to wait
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scote said:
Clove have been around for a long time and are a respected retailer. Though they aren't the cheapest though.
I just bought one sim free from EE on the high street for £399 including taxes. I had to buy a payg sim for £10 though.
On my box it says B12 so no reason why it wont work.
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yeah got mine from EE. RIDICULOUSLY low price for a flagship. got it unlocked using the £10 credit you have to buy. Do that too if you haven't.