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I've got a bit of a problem with my Xperia Ray and despite hours of googling I still can't find a solution so I thought I'd see if you guys could help
Had it for about 6 months now and it worked great up until a couple of weeks ago when suddenly the battery life got way shorter, like I used to be able to get close to 3 days if I didn't do anything but sending messages and using some basic apps and even with pretty heavy use it still lasted well over a day.
Recently though it lasts under 20 hours with absolutely no usage, when I leave the phone overnight it loses about 40% charge when previously the use was under 10 for the same time period and even if its turned off it loses charge at a similar rate.
The other problem that started around the same time was that whenever the phone turns off from lack of charge or I take out the battery the date resets to 6 January 1980 and the phone seems unable to automatically correct it. Previously my phone was able to retain the date even after the battery had run down completly.
The only thing I can think of that changed before the problems started was that I used a solar powered usb charger for a few days because I was tramping but I have no idea what that could have gone wrong or how I could fix it.
I've tried a full factory reset, upgraded the android software to 4.0.4 and used various battery apps to try to find anything that might be using all my battery with no success.
Its driving me crazy so any help would be great.
Also here's a picture of a recent day of usage (not enough posts to embed it properly sorry), except for a short run I didn't use the phone for anything
i.imgur.com/jZpybCN.png
AW: [Q] Ray battery recently shortened and it has also started time travelling
have you tried to use an other battery? maybe someone of your friends has a ray and can give you his battery for a few hours to test..
Logical_Leopard said:
I've got a bit of a problem with my Xperia Ray and despite hours of googling I still can't find a solution so I thought I'd see if you guys could help
Had it for about 6 months now and it worked great up until a couple of weeks ago when suddenly the battery life got way shorter, like I used to be able to get close to 3 days if I didn't do anything but sending messages and using some basic apps and even with pretty heavy use it still lasted well over a day.
Recently though it lasts under 20 hours with absolutely no usage, when I leave the phone overnight it loses about 40% charge when previously the use was under 10 for the same time period and even if its turned off it loses charge at a similar rate.
The other problem that started around the same time was that whenever the phone turns off from lack of charge or I take out the battery the date resets to 6 January 1980 and the phone seems unable to automatically correct it. Previously my phone was able to retain the date even after the battery had run down completly.
The only thing I can think of that changed before the problems started was that I used a solar powered usb charger for a few days because I was tramping but I have no idea what that could have gone wrong or how I could fix it.
I've tried a full factory reset, upgraded the android software to 4.0.4 and used various battery apps to try to find anything that might be using all my battery with no success.
Its driving me crazy so any help would be great.
Also here's a picture of a recent day of usage (not enough posts to embed it properly sorry), except for a short run I didn't use the phone for anything
i.imgur.com/jZpybCN.png
Click to expand...
Click to collapse
Could be a lot of things. If the solar powered charger made your phone really hot while charging then the battery might be permanently damaged and you should try a different battery. It could also be that your power meter has gone wonky and this can be reset by charging the phone to 100% and then removing the battery and the usb cable from the phone for 10 minutes. Return the battery to the phone and charge it back up to 100%. Usually, when I experience something like this, it is some app that is draining the battery. Since you have just been trekking, maybe it is google maps. If it is tracking/updating you location, it will drain your battery really fast. You should be able to see this, just by going to system settings->battery. Stand by or Display are usually the big battery hogs.
AW: [Q] Ray battery recently shortened and it has also started time travelling
Logical_Leopard said:
...even if its turned off it loses charge at a similar rate
Click to expand...
Click to collapse
you should really try another battery
justmpm you're always there to help i see
Thanks for the replys everyone!
I don't know anyone with a ray battery but I can buy a new one relatively cheap so I'll do that and see how it goes
I'll post results in a few days
Well I got a new battery yesterday as suggested and tried it out from full charge but unfortunately there was no change in the battery life, it still ran all the way down in less than 20 hours with minimal use
Begining to wonder if its a hardware fault within the phone itself
I recently ordered two new OEM batteries for my Atrix 4G, equivalent to the battery I was replacing – at least they appear that way. When I installed the new battery, my battery indicator was showing that the phone was at 15% after only a few hours. I charged a couple of times with the same problem occurring, I tried the second battery. When the same thing happened, I decided just to let it die all the way and charge fully after. My battery level hit 1% and stayed that way for hours and hours of use. When I timed the battery life, it was actually very good and it appeared the battery meter was just reading wrong.
I tried several full discharge and recharge cycles and tried disconnecting the battery while the phone was plugged in until the ‘?’ battery appeared and reinstalled it. The same problem occurred again and again. Next, I rooted the phone and tried the battery recalibration app. Results were the same. I have followed this up with discharging and recharging the battery fully several times but the problem still remains.
I have now installed an app that reads the voltage on the battery. It reads ~4200mV when plugged in and fully charged. It will discharge to somewhere between 3200mV and 3300mV before the phone shuts off and it takes upwards of 30 hours for this to happen. This has proved to be a somewhat effective way to actually estimate my remaining battery but it is still driving me nuts that the meter is off. Is there anything I can do?
Thanks for your help!
try this http://forum.xda-developers.com/showthread.php?t=1832470
barry_ said:
try this http://forum.xda-developers.com/showthread.php?t=1832470
Click to expand...
Click to collapse
Thanks for the reply. I installed the app a couple of days ago. I have tried the first option "Run the Fix" a couple of times, once with the battery stating it was at 100% while plugged in and once in the middle of the day while not plugged in. It has not seemed to do anything from what I can tell.
I have not run the second option to Fix battd yet because I had to figure out how to install Busybox, which I have now done. I will try that option tonight and report back.
Thanks.
You should also read about the purpose of the app and how to use it. It is all in the OP of that thread. There is no point in running the fix just whenever you feel like it, it is meant to be run only right after the battery is done charging. Running it any other time will most likely just mess up the stats/percentage even more (not irreversibly though).
ravilov said:
You should also read about the purpose of the app and how to use it. It is all in the OP of that thread. There is no point in running the fix just whenever you feel like it, it is meant to be run only right after the battery is done charging. Running it any other time will most likely just mess up the stats/percentage even more (not irreversibly though).
Click to expand...
Click to collapse
I did "run the fix" when my battery was fully charged overnight and rebooted the phone. I used the phone for a couple of days and it did not improve the situation. Last night I charged to 100% again and did the "fix battd" option. Today, there has been no improvement in the meter. I will try charging to 100% again tonight and try the force calibration option with the "run the fix". Is there any other way I should try to run it?
It will always charge right up to 100% and 4200 mV, the problem is the percentage will drop rapidly once unplugged all the way down to 1%. Once it hits 1% it will stay there and I can keep using the phone through the rest of the day and even overnight and into the next day before it actually powers itself down.
Yeah, I've heard of a few other people having the same issue. Sadly the battery fix app isn't going to help in your case - I don't really know what will, I'm not sure if there is a fix. Try searching the forum, this has definitely been mentioned more than once.
Hi. I just started using the Atrix today. I flashed the official ICS leak. But strangely, my battery meter isn't going above 50%. Can i use the app (from the link given above) to solve the issue>?
thanks.
Dunno. Why don't you try and see for yourself?
BTW I don't think running the leaked ROM as a daily driver is a good idea at all, especially if you only just started using this phone...
ravilov said:
Dunno. Why don't you try and see for yourself?
BTW I don't think running the leaked ROM as a daily driver is a good idea at all, especially if you only just started using this phone...
Click to expand...
Click to collapse
Oh ok. I will try it for a couple of days and see. So far, it is amazing. Fast, responsive, very very little lag. Just this battery thing is a little weird. BTW, it did go ahead of 50%...i hope it doesnt fall really fast.
And I have a NeXus 4 as my main phone. My office gives me one phone, hence the Atrix.
ravilov said:
Yeah, I've heard of a few other people having the same issue. Sadly the battery fix app isn't going to help in your case - I don't really know what will, I'm not sure if there is a fix. Try searching the forum, this has definitely been mentioned more than once.
Click to expand...
Click to collapse
I have done some research and have found that this has been a common issue for users of the Droid X. There are two revisions of the BH6X battery, SNN5880A and SNN5893A. Many users of the Droid X purchasing the 5893 revision of the battery report having the exact same problem I am having. They have solved it by using the older 5880 revision. They suspected that the 5893 was made for the Atrix and the 5880 for the Droid.
The problem is, I have the newer 5893 revision on both new batteries which, according to that info, should work for my phone. I do not have my original battery that I was replacing with me at the moment but I can check that model number tomorrow night. I only found one other thread where a person had this issue with the Atrix here. There is no real answer on how to solve or work around the problem though and I am not having any luck finding others with this issue.
Is there any way to adjust the battery meter settings or simply hide the stock meter? I apologize if this is a dumb question.
Problem solved:
I tried the batteries in my girlfriend's Atrix and experienced the same problems. Convinced it was an issue with the battery itself, I contacted Motorola through live chat and explained the situation. After talking about (some of) the various troubleshooting steps I had taken, they told me they would send me a new battery. The battery came and has been working perfectly for the last week with the percentage showing accurately.
The two bad batteries I had were manufactured 04/08/11 and 04/12/11. The new one they sent was manufactured sometime in April 2012. Perhaps a bad batch of batteries was produced by Motorola. That would explain why Droid X owners believed that the battery was incompatible with their phones. The talk that the battery was incompatible started shortly after those batteries were produced (it looks like around August 2011), and mixed in there are reports of the SNN5893A working in the Droid X for some. Hopefully this info is helpful to others.
Thanks again to everyone who took the time to offer help.
Anyone having an issue where the device is reporting a completely bogus batter percentage ?
My impression is that i seem to get full battery performance (24hrs+) but it slowly counts down and switches itself off no warning at about 75% (so 1/4 speed basically).
I have a unrooted Moto360 2nd Gen 42mm that was a second hand purchase (yes i know my fault if it's a dud!)
As an update to this, i took the watch fully charged off the cradle last night at 20:30, light use last night before taking off and leaving off the cradle over night. Put it back on this morning at 07:30 and at 10:30 it's reporting 92% left. Now i'd love it if that where the real case but when it gets to 75%ish it will switch off (and if i go into the long press fastboot menu it will show battery low).
Wear battery stats (pics attached) say i'm going to last for 10 days
Any ideas how to re-calibrate android wear to show a true percentage ?
Had the same. If it's new let it pass a week. Mine would power off at 15%
i have also battery issue
I have this issue too. Mine would go off at 96%, its ridiculous..
Does anyone knows if the battery stats can be wiped through ADB over bluetooth?
Same here. Mine still lasts most of a day (whole day if Screen always on disabled), but goes from 96% to dead.
The whole battery is between 100%-96%, so basically a useless battery gauge.
Mine too. I wonder if it's somehow to do with the android wear update on the phone app this week?
Same here... AW2.0, i have the watch since ~2015.
For me, the whole battery is between 100% -- 75%...
And like orbital247, a long press to power show me fastboot menu and a low battery indicator :/
Same issue here. It started about 2 weeks ago.. at that time it was shutting off at ~78%.
Factory Reset didnt help, now it shuts off at ~96%. Watch has been off charger for 4.5 hours with screen always on, and its still at 100%
Hope this is a software issue that can be fixed
I have send an email to moto, dont have high hopes of a useful response, but worth a shot.
UPDATE...
It may be too early to tell, but my watch appears to have magically fixed itself last night. It died at the usual 96%, but I noticed after it was on the charger for ~1 hour it was now showing 24% (which I haven't seen in a couple weeks). The watch is now showing 1.2% drop/hr instead of 10 days expected uptime.
My uneducated guess/hope is that the email I submitted to Moto resulted in them pushing a fix to my device - this would at least give hope to others experiencing the issue. I still have not gotten a response from Moto, but will update if it has anything useful...
Have you had a chance to see if it is better. I do find it hard to believe though that they could push something down to the watch without an update.
GideonMouth said:
It may be too early to tell, but my watch appears to have magically fixed itself last night. It died at the usual 96%, but I noticed after it was on the charger for ~1 hour it was now showing 24% (which I haven't seen in a couple weeks). The watch is now showing 1.2% drop/hr instead of 10 days expected uptime.
My uneducated guess/hope is that the email I submitted to Moto resulted in them pushing a fix to my device - this would at least give hope to others experiencing the issue. I still have not gotten a response from Moto, but will update if it has anything useful...
Click to expand...
Click to collapse
I contacted amazon and described the problem. They instantly offered me a full refund. I bought a Huawei classic watch 1. I'm pretty pleased as I enjoyed a lot of use with the Moto and now have a brand new watch with full 2 year guarantee as well.
i have the same problem. showing between 93-100%.
Hi guys,
I'm going to return my watch as a guarantee, this one expires tomorrow :3
Just wait now...
Won't be druv said:
I contacted amazon and described the problem. They instantly offered me a full refund. I bought a Huawei classic watch 1. I'm pretty pleased as I enjoyed a lot of use with the Moto and now have a brand new watch with full 2 year guarantee as well.
Click to expand...
Click to collapse
Exact same thing happened to me. My watch has been shutting down at about 72% for the past two weeks. Neither a full charge/discharge nor a factory reset helped.
So I just contacted amazon (I still have one week of the EU-required two year warranty/guarantee left) and they immediately offered me a full refund.
I have the same problem on my watch (I bought it on 03/29/2016 on Amazon) for some weeks. I suppose that my watch can't be refound by amazon ?
bibiwan14 said:
I have the same problem on my watch (I bought it on 03/29/2016 on Amazon) for some weeks. I suppose that my watch can't be refound by amazon ?
Click to expand...
Click to collapse
Depends on where you are from. In the EU, you always have a two year warranty/guarantee. In the US it's different I think, most of the time one year.
But you can always try contacting support. In my experience Amazon is very obliging.
damn, i got same issue.
my battery percentage only shown 100%, 97%, 95% and 92%....it's hard to track remain battery level....
so sad....
a.trX said:
Depends on where you are from. In the EU, you always have a two year warranty/guarantee. In the US it's different I think, most of the time one year.
But you can always try contacting support. In my experience Amazon is very obliging.
Click to expand...
Click to collapse
Finally, Amazon support offered me a full refund. Thanks !
javsontt said:
damn, i got same issue.
my battery percentage only shown 100%, 97%, 95% and 92%....it's hard to track remain battery level....
so sad....
Click to expand...
Click to collapse
It's quite strange that many people talks about this same issue at the same peroiod. Could it be software issue introduced by the last update ?
bibiwan14 said:
It's quite strange that many people talks about this same issue at the same peroiod. Could it be software issue introduced by the last update ?
Click to expand...
Click to collapse
Not sure if it's software or others cause the issue...
at least there had no any issues after i got AW 2.0 on April this year; util September, battery percentage issue suddenly appeared....during the time I didn't do any updates....
I just tried an update popped up on last Sunday, still same issue...
nah, I used it for almost 2 years..no warranty repair for sure...
sad for long term support on this product....maybe because moto is not moto anymore....
I run stock 7.1.1 on my Moto Z and lately I have seen that the battery life is terrible. If I take the phone off the charger at say 7am I will be lucky to get to 3pm before needing charging. I don't play games or watch videos using the phone primarily for phone calls (!), texts, email, news reading (I use Google Playstand) and the occasional social media (no Facebook).
The only "customisations" I have are using the Pixel Launcher 3 instead of the Motorola one, the Google camera and the native AOSP dialer rathen than the Motorola one.
I had seen a few posts from folks saying a factory reset might fix it but I want to avoid that if I can with many work apps having quite convoluted processes to get then to authenticate and sign onto to Enterprise servers again,
Thanks
Maybe reflashing the stock ROM via fastboot avoiding the line "fastboot erase userdata" because if you'll avoid this line your personal data wouldn't be erased
lchiu7 said:
I run stock 7.1.1 on my Moto Z and lately I have seen that the battery life is terrible. If I take the phone off the charger at say 7am I will be lucky to get to 3pm before needing charging. I don't play games or watch videos using the phone primarily for phone calls (!), texts, email, news reading (I use Google Playstand) and the occasional social media (no Facebook).
The only "customisations" I have are using the Pixel Launcher 3 instead of the Motorola one, the Google camera and the native AOSP dialer rathen than the Motorola one.
I had seen a few posts from folks saying a factory reset might fix it but I want to avoid that if I can with many work apps having quite convoluted processes to get then to authenticate and sign onto to Enterprise servers again,
Thanks
Click to expand...
Click to collapse
Check your battery wear using Accubattery.
I have the same issue. Did you find any solution?
Sent from my Moto Z using XDA Labs
the only thing that help me with this problem, was a factory reset with a fresh install of all the apps, avoiding the restore
You could try to install Greenify https://play.google.com/store/apps/details?id=com.oasisfeng.greenify if the phone uses a lot of battery when the screen is off.
41LY45 said:
Check your battery wear using Accubattery.
Click to expand...
Click to collapse
I've been running that app for a few days now and it says my battery is 91% of health which is pretty poor for a phone and was purchased new in April of last year.
lchiu7 said:
I've been running that app for a few days now and it says my battery is 91% of health which is pretty poor for a phone and was purchased new in April of last year.
Click to expand...
Click to collapse
It is?
Then what about mine?
87%, purchased about the same time (about a month later).
41LY45 said:
Check your battery wear using Accubattery.
Click to expand...
Click to collapse
Loader009 said:
It is?
Then what about mine?
87%, purchased about the same time (about a month later).
Click to expand...
Click to collapse
Given both our phones are less than one year old I wonder if Motorola will replace the batteries under warranty?
lchiu7 said:
Given both our phones are less than one year old I wonder if Motorola will replace the batteries under warranty?
Click to expand...
Click to collapse
I first let the app run for a month... my first value was 83%, which was awfully low...
I could live with anything nearby 90%.
My phone has 1 year and battery was terrible. I've got it replaced and it's working fine now.
leofa said:
My phone has 1 year and battery was terrible. I've got it replaced and it's working fine now.
Click to expand...
Click to collapse
HOw did you about that? I went to the Lenovo support forums and a senior agent replied as follows:
https://forums.lenovo.com/t5/Moto-Z/MOTO-Z-battery-life-terrible/m-p/3927759#M4349
Only one day but after deleting the cache partition, today's usage is much better - almost 14 hours.
However battery health is only 90% which seems low.
If you follow accubattery recommendations you should keep your phone ideally between 40-70% or at most 20-80% and don't ever let it run to zero unless you're recalibrating the battery and don't charge it to 100%. My Z Force is from August 2016 is at 95%, but even with that there's been a reduction in battery life.
lchiu7 said:
HOw did you about that? I went to the Lenovo support forums and a senior agent replied as follows:
https://forums.lenovo.com/t5/Moto-Z/MOTO-Z-battery-life-terrible/m-p/3927759#M4349
Only one day but after deleting the cache partition, today's usage is much better - almost 14 hours.
However battery health is only 90% which seems low.
Click to expand...
Click to collapse
I went to a local repair shop and paid something about 50$ to get it replaced.
I was playing a Daydream VR game that froze up and had to hold the power button to restart. Battery was around 70%, when the phone restarted it showed around 15%. My battery has been downhill since. This was last week. Today I have my phone plugged in charging with the Incipio battery back on and both showed 100% with the phone on. Powered the phone off while still plugged in and the power off screen shows the mod as 100% but my phone battery shows 78% and will continues showing 78% after 15 minutes of charging. Powered it back on and the mod is still at 100% and the phone battery is at 78%. Not sure whats going on. Accubattery shows 57% health after about a week of use. I have a battery replacement ordered...
First signs of the phone going to catch fire like my Z force did.
Took an update and it caused massive issues. Battery life was horrible and started to over heat. Not long later sitting at the Android set up screen about 1% battery drain per minute. Motorola said it's normal and no issues. Phones frame was getting to 90c again Motorola said ots normal and withen spec. Then other caught fire. Can't comment any more due to legal process. I'm just posting stuff I already have when I first seen the issues.
Be careful. Lucky at that point I was charging my phone in a metal pot. So if you see a huge battery drain and start to see overheating and reboots keep it in a metal pot. The pot is what saved my house from burning down.
swanryan81 said:
I was playing a Daydream VR game that froze up and had to hold the power button to restart. Battery was around 70%, when the phone restarted it showed around 15%. My battery has been downhill since. This was last week. Today I have my phone plugged in charging with the Incipio battery back on and both showed 100% with the phone on. Powered the phone off while still plugged in and the power off screen shows the mod as 100% but my phone battery shows 78% and will continues showing 78% after 15 minutes of charging. Powered it back on and the mod is still at 100% and the phone battery is at 78%. Not sure whats going on. Accubattery shows 57% health after about a week of use. I have a battery replacement ordered...
Click to expand...
Click to collapse
I think that the incipio mod is the problem, O noted the same behavior using the mod, some weeks ago I purchased the turbo mod and it works better than the incipio.
Sent from my [device_name] using XDA-Developers Legacy app
I'm having the very same problem and will send the phone in for battery replacement.
Hundreds of users are complaining over there in the Lenovo Forums about this problem that came with 7.1.1.
Motorla recommended one user to clear the cache partition, but I don't think this will finally solve the 7.1.1 problems.
Let's wait for a software fix from Lenovo/Motorola or hope for Android 8.0/OREO
I think It's from some weird bug from 7.1.1
I got this problem after flashed 7.1.1 and now, it's in the warranty for battery replacement :/
and with my experience, nothing will fix if you flash back to 7.0.0
Check this too:
https://forum.xda-developers.com/moto-z/help/issue-2-crazy-battery-behaviours-t3680766
I replaced my battery. Before the battery would give 1.5-2 hours screen on time (57 percent drain an hour). Now I'm getting 4-5 hours of screen on time (17 percent drain an hour). Both measurements are on the same Android version 7.1.1 and same settings
Hi
I just got this phone from under a month ago. After 24 charge cycles it's already at 95% according to phone info app.
Is my battery defective or is the app not right?
http://imgur.com/a/Lf9okJp
Thanks in advance
Faspaiso said:
Hi
I just got this phone from under a month ago. After 24 charge cycles it's already at 95% according to phone info app.
Is my battery defective or is the app not right?
http://imgur.com/a/Lf9okJp
Thanks in advance
Click to expand...
Click to collapse
Same for me 90.71 % after reflash my S9 + several times with
Stock G965FXXS2BRI1
As i heard its about samsung politique after each update devices will deteriorate......(battery drain , lags ,limit performance.......)
In order to force consumers to upgrade and move to new devices
It has nothing to do with that. I installed that app on my first purchase of my brand new device and charge cycle=0 and battery health at 94.00% so it's just an estimate
Faspaiso said:
Hi
I just got this phone from under a month ago. After 24 charge cycles it's already at 95% according to phone info app.
Is my battery defective or is the app not right?
http://imgur.com/a/Lf9okJp
Thanks in advance
Click to expand...
Click to collapse
The apps are woefully inaccurate, but if you have any concerns you can take it to a Samsung store and they'll test. I used accubattery for a while but it showed my health to decline over time, reinstalled the app and it was back to 100%......
Yup my says 100%. Day one purchase. Fullcapnom says i have 3700mah battery my wild guess is that samsung use bigger batteries to compensate capacity loss.
For monitoring the usage you might want to give GSam a try as it has some good graphs so see what might cause issues.
I also got S9+ yesterday. I checked the battery with Phone Info and Accubattery. When i checked for a bit before purchage, It showed 95%. But now when I used it for 1 day. It changed to 85%. Phone Info shows 104 charge cycle. I don't know whether this Accubattery is really good way to measure the battery or if i should change this phone for completely new one. Phone Info still shows battery health around 95%.