Help, can't position text cursor - Android Q&A, Help & Troubleshooting

Hello, I recently bought a new phone, a Cubot X9 and I am having a problem with text input. whenever I try to position the text cursor, the little arrow under the cursor disappears when I try to move it meaning I cant position the cursor, and if i do manage to get the cursor where i want it, it randomly jumps to other parts of the text field when i start typing. Does anyone know what to do about this?

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