[HELP] GS5 Black screen - Android Q&A, Help & Troubleshooting

Hello,
I got a really weird issue with my samsung galaxy s5(SM-G900F). Out of nowhere my screen wont display anything anymore when i booted it this morning.
I did let it fall like 2 months ago and has a little crack but only in the top layer and nothing happened last night to my phone, no water damage either( also since its waterproof).
Even though i cant see anything, its still responsive. I've tested it with Vysor( screen mirroring software). Now the weird thing is that in Vysor first of all the resolution is messed up, and the region of my android seems to be horizontal in the top of my screen, with left being the top and the right side being the bottom. I've tested this by simply touching the screen in my lock screen and seeing where the bubbles would pop up.
[cant post image links apparently because i dont have 10 posts. can i add an attachment somehow?]
Additional information: My phone is rooted since a few days and I had installed xposed framework, didnt boot after that so uninstalled it in recovery mode and that was the end of that, was working fine again. Since then i had already rebooted many times without problems. Also sometimes when i restart i see a thin horizontal line in the top of my screen flickering for about 0.2 sec. Led, buttons and sound are all working fine.
Anyone seen this problem before and what could be the fix? I'd rather keep re-installing the firmware as a last resort as I can still use WhatsApp in my browser(my main communication method) and also not get my screen repaired for €150 untill im sure about the cause.
Thanks in advance.

Related

Q: Screen Not working, fix?

So I'm getting my girlfriends fascinate from her since she got an Incredible 2. The only little problem is the screen doesn't work. A little background on the problem. She woke the phone up and the screen no longer displayed all of the picture. Very little of it can be seen and it is discolored. The actual touch screen works though, you can unlock the phone if you can navigate the lock screen. The phone was dropped in water a week prior to this however it still worked fine up until the screen problem. Does this sound like just replacing the screen would fix the problem or do you think there's a deeper problem?

Right side of screen unresponsive to touch

I noticed today when i woke up i cannot press the right side of the screen and get any kind of response. It is only about a thumbs with of the right edge but this prevents me from being able to hit send on text messages on the default messaging app and also on go sms as the send buttons are in the same general location. Is my phone just FUBAR or is there some way i can resolve the issue. Have tried power cycling and thats about it. I guess i need to know if this is a software issue or a hardware issue and if there is any way to find out and fix the problem.
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Murasakiii said:
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Click to expand...
Click to collapse
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Ciloteille said:
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Click to expand...
Click to collapse
I don't think I've had an image stuck to my screen yet. I have this problem even if it isn't plugged in, which is really strange. Not sure why it's so unresponsive, takes several tries to unlock/select.
And kudos for being in Portland too! :good:
Have either of you found a consistent way around the problem or a way to resolve it? Also are you running the phone in the base state that you bought it in or is it rooted / unlocked?
I just tested my phone, by opening the browser to google.com (mostly white background), all around the edge of the screen. And I can see feedback animations for all my touches around the edge of the screen. So I don't think there is any problem with the touch digitizer, at least on my phone. Phone is still stock, rooted and TWRP.
I have touch animation when I touch the bottom right corner on the lockscreen, but it doesn't always drag/ripple out. Sometimes it acts like I've pulled my finger off so I have to do it again.
Rooted, unlocked, stock.
After touch responsiveness got increasingly worse i contacted AT&T and they are sending me a free replacement since these issues seem to be covered under the one year warranty. Just throwing that out there in case anyone else gets as frustrated with the problem as I have and cant find a permanent fix.
I can confirm that I am having very similar problems... it is getting worse.
I am stock rooted and unlocked.
It is getting harder and harder to press things, fling actions (like scrolling through a list) hardly move a thing.
I just installed a multitouch visualizer and whenever I have 2 fingers on the screen and then go to cross them (start with fingers in opposite corners, move one up and the other down until they pass each other in the middle) it actually loses both fingers and then sometimes only one pops up again on the screen.
Can anybody try an app like this Play Store Link.
I've had similar results with 2 other multitouch testers.
Is it my phone, or everybody's?
----EDIT-----
Figured I would install the Base ROM (7.0>7.3) because either it was a software issue and maybe the ROM would fix it, of it was a hardware issue (I really didn't think it should be acting like that) and I would try to get it replaced.
The Base ROM fixed my issue (for now, fingers crossed).
Now using a multitouch visualizer, the contact points are always seen, even when the fingers cross.
Don't know what caused it, but it was software (at least for me).
----EDIT----
Just plugged in the charger again... now the touchscreen is acting strange again... this phone does strange things when plugged in...

[Q] My HTC One's touch is acting weird...

So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed:

Flashing/flickering/artifacting screen?

(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new

Ghost Touches on Sony Xperia Z2

I have a sony Xperia z2. Bought it a year ago, everything worked fine for 11 months. One day i was using my phone and suddenly the screen went haywire. On further inquiring i realized it suffers from ghost toughes. I enabled the show touches option to give me the exact idea where the ghost touches appear on screen. There's something strange about it, only 2 ghost touches appear on the top right side of the screen, BUT WHEN I SWITCH OFF MY SCREEN AND SWITCH IT BACK ON THE SCREEN BECOMES RESPONSIVE FOR 5-6 SECONDS. Then ghost touches appear again. I have TRIED everything, formated, restarted, changed screen guard, cleaned the screen, changed the charger, did a software repair procedure suggested by sony. I really really really need help, I'd really appreciate it if someone tells me how to fix this issu. Thank you.

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