Can't login to google/can't see folders/can't mtp - Android Q&A, Help & Troubleshooting

After a successful root attempt to my daughter's phone (LG escape 2 Lollipop 5.1.1) I wanted to expand the storage space with FolderMount with a 32gbs sd card but it didn't work so it restarted the phone. Once the phone restarts whenever I connect the phone to my PC I don't see it like I was before (MTP) the camera don't even connect because it says that its full (there's no pics on the phone) when I go to file manager there's no folders but when I got to settings then storage I see both internal sd and ext sd, So I try to do a factory reset and that seem to make it worse because now I can't even sign into google at all.... when I try to sign into my wi-fi and click next it just hangs there, can't proceed any further unless I skip it..... im at my wits end with this, has anyone else had this problem??
Thanks in advance!!

Related

[Q] Can not mount external SD card

I have rooted my phone using TGA_Gunnman's one-click method.....everything was great - I am pretty sure my phones everyday performance is better now as a result. Of course, all the awesome things I can do now that I have root, make the phone that much better!
Yesterday, after no mods or changes my SD card became nor recognized by the phone. I get an error that the "Mount Point is absent or incorrect. Please unplug USB and try again." Of course I have tried unplugging, restarting, fixing permissions, unrooting, putting in a different SD card, nothing...NO access to SD. I am able to access the SD card from a computer so pretty sure its not the card.
I have searched and searched and searched the forums...I have not found anyone having a similar problem.
Does anyone have any suggested fix....or am I destined to return this handset for a dif one?
Thanks for any and all help.
kstar
So, due to lack of response, I can only assume the phone is faulty, and I will be heading to t-mobile store today.
Or am I really that slow and it is totally obvious?
Sent from my SGH-T959 using XDA App
did you try restoring the phone to factory settings?
Thanks for the suggestion....but a factory reset did not fix the problem.
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Thank you - none of those options helped. I am not able to see the phone memory either. In other words, even when I have it plugged in to the computer and tell it to mount memory to the computer, no drive shows up. So I am unable to access any storage on the phone.
Why would this software issue just show up out of no where? I have had the phone since day 1......
Thank you!!!
Hmm...I was able to see the phone memory at least. Are you sure your phone doesn't even detect the phone memory? Cause that is quite odd. I remember my phone did not detect ANY memory card all the while giving me that message but it DID find its phone memory and could use that. Idk. I played with my phone an a USB cable for half an hour panicked that I did something to my phone or memory card till it finally worked. Your issue MAY be different though. In either case, I don't seem to remember anything else I did with it (maybe combination of those things I was listing? idk). Furthermore your issue may be different, even if related so I suppose start looking into the flashing process. You will need to flash if you want to return it anyway is my guess. So might as well.
I suggest you start looking here:
http://forum.xda-developers.com/showthread.php?t=747335
It's all the Roms for the Vibrant up to date. You will need Clockwork recovery and Odin to flash. The list has the official Tmobile ROM that your phone was shipped with. You can try that. It will return it to FULL stock, making it returnable and very likely fixing it. But if you're feeling adventurous you can try the custom ROMs.
Thanks for all your help - I ended up returning it b/c I didn't have the time to deal with it and have now run into a new problem of apps not installing from the market. They actually install for the first five minutes after wiping the phone, but then the installing was unsuccessful. I got two different replacements today and a new sim card, spent half my afternoon on the phone with 611...still no apps.....
Edit: found the fix for inability to download apps
settings>applications>manage applications>menu>filter, all>download manage>clear data
Of course, on my third vibrant and this is the only one with the menu button lag......i will be patient.....
I just had exactly the same problem with my Galaxy S. The problem was, My internal phone memory was unmounted after flashing a new firmware. Once I mounted it, it worked.
Menu > Settings > SD Card and Phone Storage > Mount SD Card (under Internal SD Card)
This mounted both internal and external cards and I'm now good to go!!
I have this exact same error right now and nothing is working.
Also, I do not have the option of returning the phone because it was a private sale and i bought the phone off of someone. He has the receipt but I wonder what I can do since he paid for it under his credit card and its in his name?
tks }{Alienz}{,
I got this can not mount external sd card message and following your step 2, it`s working now! just to remember, step 2 is:
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card.
Regards,
Eric Fagundes
Samsung vibrant unrooted yet =]
I had the same problem and #2 worked for me as well. Thank you!
I have a similar problem. I flashed axura and since then when I plug in my phone It never gives me the option to mount my phone. Has anyone found a fix for this?
- took the longest time to fix this. anyone having the same problem. i fixed it by getting a samsung usb cord. for whatever reason my phone wouldnt realize it was connected to the computer without it
}{Alienz}{ said:
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Click to expand...
Click to collapse
What i did was reformat fat32 again then did a battery pull an went an turned off debugging an turned it back on an pluged it back in to computer an it found it, it renamed dcim to DCIM caps..i copied all photos an audio back in to that an it found everything then just copie all the rest of the stuff on your card back to the card Im running MIUI revamped now an i like it. Hop that helps somone out
i find that the answer to most solutions is the top thread in this forum.
Odin + 512.pit + t959UVJFD.tar
go back to stock jfd build 2.1

sd card is being used as mass storage - sd card empty now!

guys, big issue here
On my wife's phone, she tried to take a picture and all of the sudden she got an error "sd card is being used as mass storage". now she cannot locate any of her files on the internal storage. as a matter of fact she doesn't have sd card. I checked under settings > storage and all I see is usb storage avaiable & used is at 11.50 gb.
also all backups are gone
can anyone help?
That happens when the phone is connected to your PC, if the PC is using it then you can't see it on your phone.
1. Make sure you aren't connected to your PC via USB.
2. Reboot the phone.
3. If still no joy then try a factory reset (there are probably other ways to fix this, but this is the simplest and noob friendliest way)
Bynar010 said:
That happens when the phone is connected to your PC, if the PC is using it then you can't see it on your phone.
1. Make sure you aren't connected to your PC via USB.
2. Reboot the phone.
3. If still no joy then try a factory reset (there are probably other ways to fix this, but this is the simplest and noob friendliest way)
Click to expand...
Click to collapse
That solution worked perfectly for me (reboot). Thanks.

[Q] HTC evo3d problems help

Hi everyone,
after 1 year expericing with evo 3d everything is ok,
but in the last month some problems are killing me.
1- when i put the usb connection to download image, after i get sd error and cant see any images from gallery. (files are visible with android assistan, visible after rebooting, tried different cables, different sd, the system doesnt sees anymore images of applications, maybe some refresh problem?)
2- when i turn off the screen and connected to wifi or datamobile, both turn off till i turn on the screen, its a very annoying problem...
3- also the music application cant find my mp3 folder with music.
4- when i open gmail at first it says "no data connection", even if i'm connected, and clicking refresh works. (but i have to click everytime!!!,,,,
5- today i got also a strange grey icon of the battery with an ? on it, first time ever seen it.
other miscellanea information:
the phone is all original, i'm using apex launcher instead of sense, there is a lot of free space on sd, the phone never fell on the floor, nor in the water. camera is working great and all other function, no lag in applications,,
i hope some of you great xda master can help me finding a solution,
thanks to all.
Simone
from italy
ps. does exist an application that cancel all unused application files in the sdcard? thanks again.
1 and 3 sound like a bad sd card or card reader in the phone. The rest sound like an OS bug, which a factory reset should hopefully clear up.
ps. does exist an application that cancel all unused application files in the sdcard?
Click to expand...
Click to collapse
What do you mean "cancel?"
thanks for the answer,
i guess is the sd card, il try a factory reset. the new sd card that caused problem is a samsung 16 gb cas 6, i thoght it was good.
i mean wipe the garbage, like all those files left behind from applications uninstalled and no longer used.
thanks again.
sitlet said:
1 and 3 sound like a bad sd card or card reader in the phone. The rest sound like an OS bug, which a factory reset should hopefully clear up.
What do you mean "cancel?"
Click to expand...
Click to collapse
Well, normally when you connect the USB cable and choose to connect the USB storage then the SD card becomes unavailable to the phone but the computer can then access it. Both the computer and the phone cannot access the SD card at the same time... I will spare you the technical reasons but you should know that this is normal. After you are done copying files with the computer then you must turn off this USB storage mode so the phone can access the SD card again and then it will see all your music and pictures again (all these are stored on your card by default).
This should all be fixed OK by a reboot of the phone though in any case. Are you sure you rebooted the phone completely? maybe you should try to remove the battery once?
If you've done all that then you can try to repair the SD card by taking it out of the phone and using micro sd to SDHC adapter and inserting it directly into a computer then using windows to run a chkdsk on it.
hi,
i've done all you said properly, you know the problem came out because there was a differente behavior than in the past.
i remove securely the phone from pc and then is not accessible,
i didn't tried to chdsk the sdcard i'll try, but it sounded strange to me because its brand new.
i also tried to contact htc , they said " try to reboot, or try to remove the battery and the sd and start the phone again, the problem wasnt gone.
thanks for the advice.
mojomojo_man said:
Well, normally when you connect the USB cable and choose to connect the USB storage then the SD card becomes unavailable to the phone but the computer can then access it. Both the computer and the phone cannot access the SD card at the same time... I will spare you the technical reasons but you should know that this is normal. After you are done copying files with the computer then you must turn off this USB storage mode so the phone can access the SD card again and then it will see all your music and pictures again (all these are stored on your card by default).
This should all be fixed OK by a reboot of the phone though in any case. Are you sure you rebooted the phone completely? maybe you should try to remove the battery once?
If you've done all that then you can try to repair the SD card by taking it out of the phone and using micro sd to SDHC adapter and inserting it directly into a computer then using windows to run a chkdsk on it.
Click to expand...
Click to collapse
Well if it's just gotten corrupted then you can just reformat the sd card. You'll want to backup all your data first so if you can't do that from the USB connection to the PC then you'll need to insert it directly into a pc. Once you've formatted it you can put your backed up data back on the card and put it back in the phone and after a while it will find your mp3s again. If it's truly a bad sd card then the reformat won't help.
Do you have another sdcard? The one that came with the phone or any other? Try putting some mp3s and photos on it and then put that in your phone. If your phone recognizes the photos and mp3s then maybe your current sdcard is the problem. And can you tell the the format of your sdcard? Is it NTFS or exFAT or FAT32? If it is UHS-1 card there is a good chance that it is in exFAT. To make it work on Evo 3d, convert it to FAT32 .
mnomaanw said:
Do you have another sdcard? The one that came with the phone or any other? Try putting some mp3s and photos on it and then put that in your phone. If your phone recognizes the photos and mp3s then maybe your current sdcard is the problem. And can you tell the the format of your sdcard? Is it NTFS or exFAT or FAT32? If it is UHS-1 card there is a good chance that it is in exFAT. To make it work on Evo 3d, convert it to FAT32 .
Click to expand...
Click to collapse
the sdcard was FAT.
yesterday i made a backup of all files, formatted the newer sd,factory resetted the phone and now everything is good, also the speed of the system is increased, thanks to all!! :victory:
simone

Noob mistake. Wiped data in TWRP - Including the OS

My G3 is a blank slate right now.
I put the SD card into my PC and downloaded the CM12 file and the Gapps file. Now with it back in the phone I can't find them. I click install > External Sd > nothing there.
Under "mount" it wont let me click the SD card.
Where do I start?
I would plug the phone in and reflash back stock and start over. But u could try mounting the the phone as usb storage and dl the files directly to it thn search for them on the internal storage since it wont connect to the sd.
deron37129 said:
I would plug the phone in and reflash back stock and start over. But u could try mounting the the phone as usb storage and dl the files directly to it thn search for them on the internal storage since it wont connect to the sd.
Click to expand...
Click to collapse
Plug it into where and reflash it how? You have to ELI5. I'm reformatting my SD card now to see if it will recognize it.
Wow. I really had to go through some trial and error there. I spend the last few hours trying to get the ADB side loading to work. Trying ever driver known to man. I kept getting the no devices message. There was a specific order that it had to be done in order for it to be recognizing the device at the time of loading. Enable mtp > adp > plug in > side load.
I'm up and running CM12 now. And I'm ready for bed!
Since you have twrp installed, why not just get an SD card and put a ROM on it and flash? Seems like the easy way to me.
For future reference, was the phone recognized by adb when in TWRP? If so, did you try to push any files to the internal storage?
I did that once I just flashed a tot file then just rerooted I couldn't connect phone back with adb or anything

Opo not accepting internal storage.

Hello.
Good Evening.
I have oneplus one and I use it for experimental purposes. Yesterday I flashed Lineage OS 17 (andriod 10). It was working fine as I was trying to get Sony Music and Dolby App. After learning my issue could be solved by "Fix Permissions" in twrp, I ran FIX PERMISSION but after that My phone went blank. No photos no video no music no apps neither in File manager or PC. It was only showing the occupied space but whenever i open the file manager I got the message "nothing to show here" I cant download anything. It says "please insert the sd card or limited storage issue". I connected to a laptop but not showing anything there too. However When i mount internal storage from twrp it shows everything.(both in phone and PC). I tried Wipe, clear cache , Factory reset, Hard reset, Fix Permission again, Even re flashed but all in vain.
Kindly tell me what should I do.

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