Unable to setup Google account due to Factory reset protection - OnePlus X Q&A, Help & Troubleshooting

Hi everyone, My friend has Oneplus X which he was using. During first time setup, I think he enabled device protection feature.
Due to some reason, he did factory reset on his Oneplus X, and also changed his Google account password and his recovery phone number
After factory reset when tried to configure his Google account, it gives error " Please sign in using one of the owners account for this device"
We are able to login his google account on computer,
We also tried to for wipe data/factory reset through recovery
Read on some websites that Google account is locked for 72 hours if we do factory reset and change password. Its been 5 days but still cant configure the google account on the phone
Please help as the phone has become useless

virajkin said:
Hi everyone, My friend has Oneplus X which he was using. During first time setup, I think he enabled device protection feature.
Due to some reason, he did factory reset on his Oneplus X, and also changed his Google account password and his recovery phone number
After factory reset when tried to configure his Google account, it gives error " Please sign in using one of the owners account for this device"
We are able to login his google account on computer,
We also tried to for wipe data/factory reset through recovery
Read on some websites that Google account is locked for 72 hours if we do factory reset and change password. Its been 5 days but still cant configure the google account on the phone
Please help as the phone has become useless
Click to expand...
Click to collapse
Don't your friend knows what he has done with it ? Then it should be easy

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