No volume at all from calls - E 2015 Q&A, Help & Troubleshooting

My Moto E (Tracfone) worked fine for many months. Now, I hear nothing during calls. When put into speakerphone mode, all is well. Also, plugging in earbuds works well. I do get normal volume from message alerts, ring tone, etc.
Perhaps another app has disabled audio for the "normal" (non speakerphone) case? How to identify the culprit?
Chuck

charlesh3 said:
My Moto E (Tracfone) worked fine for many months. Now, I hear nothing during calls. When put into speakerphone mode, all is well. Also, plugging in earbuds works well. I do get normal volume from message alerts, ring tone, etc.
Perhaps another app has disabled audio for the "normal" (non speakerphone) case? How to identify the culprit?
Chuck
Click to expand...
Click to collapse
I seem to be having a similar problem, though it came with a brand new phone. I simply cannot hear anything during some calls. I have to call back, sometimes even a couple of times, to make it work.
This is basically a more elaborate "Bump!"

Sometimes people can't hear me so I put it on speaker phone and turn down the volume.

rokod said:
I seem to be having a similar problem, though it came with a brand new phone. I simply cannot hear anything during some calls. I have to call back, sometimes even a couple of times, to make it work.
This is basically a more elaborate "Bump!"
Click to expand...
Click to collapse
It doesn't help me know what to do, but I wonder if this is a proximity detector issue?
Chuck

Related

Skype mutes all other system sounds?

Hi guys, can you check this out?
When I run skype on my 2.3.5 I3 firmware, it completely mutes all sounds other then skype, like ringtone, alarms, notifications etc. This is also valid, when you exit Skype!
In practice it means, that when I ran skype yesterday evening and turned it off before going to sleep, my alarm did not wake me up to work... I mean it did, but I could hardly hear it...
I hear no sms messages notifications, no phone call tones - nothing.
What I have to do is reboot the phone or kill all background processes and turn the volume down and up - then it resets itself to the proper previous values.
Thanks.
Hmm. I've noticed something similar where after using either music player or scanner radio it looses all notifications. I had also thought it was something to do with the headphones cause they make my phone unresponsive sometimes and I need to unplugged and replug to get sounds. Do the notifications come through the headphones after the Skype thing? Do you use headphones with Skype?
I had concluded myself its something to do with the headphones being faulty until I tried a few different pairs with the same result so its back to the drawing board huh. I'm about to root and flash something new to see if the problem follows too. Will help narrow it down a fair bit or atleast send me in the correct direction.
Sent from my GT-P1000
No, it has nothing to do with headphones.
Headphones don't work with skype or any other multimedia app anyway, I mean the speakers do, however microphone does not work on the headphones (bluetooth ones as well as the ones on cable).
You just run skype and then you notice, that all sound is muted, that is it
Weird. I'm a little unimpressed with my 9100. Its buggy as hell, crap battery and is the redhead step child of the S2 series... meh. I'm back on my galaxy tab and I gave away the 9100t . T is for Terrible trash IMO so i even made sure it didn't go to anyone I actually liked... Epic Fail Samsung. Worse than stock Galaxy tab.....
Sent from my GT-P1000

No Audio

No Media voice at all.
The device has no sound. Before it was hard to hear incoming calls and now cant hear them at all. any ideas?
Play around with the options under settings>sound>volume.
Also, have you tried raising the volume (using the volume rocker) during your calls?
Yeah I checked it and everything is raised up to the highest.
Are you able to hear anything through your headphones?
Nope nada. No media, even while dialing a phone number, booting up, ringtones, phone calls nothing at all..no sound!
Which ROM are you currently on? Have you tried a different ROM?
Oomahey said:
Which ROM are you currently on? Have you tried a different ROM?
Click to expand...
Click to collapse
yes. First it was the CM7. Now its the different one I forgot the name.
Only hear audio when the headphone is plugged in.
When you unplug your headphones, is the icon still there? Either way, give this a shot:
code.google.com/p/toggleheadset2/
just try reflashing the rom after full wipe

[Q] External speaker not working....but every now and then it does....

Right, so this is getting pretty frustrating now...
Basically my external speaker isn't working, however every now and then it works fine....but only for a little while, and then it cracks it again, and it's back to silence, and the inevitable missed calls, missed alarms etc....
The headset works fine (and i'm pretty sure it disconnects when i take it out, as i'm running an audio mod that has a notification icon that disappears when i remove the headphones), the mic works fine, people can hear me fine on calls, i can hear them fine. The phone is NOT on silent mode.
I am running cm9.1....i have replaced the usb flex cable, and just replaced the external speaker. When i replaced the speaker, it seemed to fix the problem...i had a day or two of perfect sound, i was hearing notifications, calls, everything....then, back to silence.
Whenever i go to turn the volume up (in the vain hope of this working i guess), there is a short "click" sound, then nothing....if i press the volume button again, no click.... and as i said at the top of the post, sometimes it works just fine.....daaaaaaaaaaah (frustration noise)
Any advice, tips or magical fixes would be appreciated....
bsholtojones said:
Right, so this is getting pretty frustrating now...
Basically my external speaker isn't working, however every now and then it works fine....but only for a little while, and then it cracks it again, and it's back to silence, and the inevitable missed calls, missed alarms etc....
The headset works fine (and i'm pretty sure it disconnects when i take it out, as i'm running an audio mod that has a notification icon that disappears when i remove the headphones), the mic works fine, people can hear me fine on calls, i can hear them fine. The phone is NOT on silent mode.
I am running cm9.1....i have replaced the usb flex cable, and just replaced the external speaker. When i replaced the speaker, it seemed to fix the problem...i had a day or two of perfect sound, i was hearing notifications, calls, everything....then, back to silence.
Whenever i go to turn the volume up (in the vain hope of this working i guess), there is a short "click" sound, then nothing....if i press the volume button again, no click.... and as i said at the top of the post, sometimes it works just fine.....daaaaaaaaaaah (frustration noise)
Any advice, tips or magical fixes would be appreciated....
Click to expand...
Click to collapse
...replaced the audio jack assembly. fixed the problem for two days, now it's back to silence.....i'm about to throw this phone against the wall!

People Can't Hear Me

When on the phone people cannot hear me. If it's outgoing or incoming they cannot hear me unless i put it on speaker, then they can hear me just normal. I have tried different ROMs. Tried resetting my phone. Tried changing some volume settings from my computer to my phone (can't recall what it i called).
anyone have any ideas??
Mejet said:
When on the phone people cannot hear me. If it's outgoing or incoming they cannot hear me unless i put it on speaker, then they can hear me just normal. I have tried different ROMs. Tried resetting my phone. Tried changing some volume settings from my computer to my phone (can't recall what it i called).
anyone have any ideas??
Click to expand...
Click to collapse
I've had this problem on and off for a long time with this phone. I've not been able to determine if it's the phone or the various custom ROMs that I've tried. Currently I'm on CM10.1 which seems good, although I had an issue with cell reception last week that caused a person not to be able to hear me.
me to
Same is on my HTX Evo 4g they cant hear on regular but on speaker it is fine. Mic works fine of course so videos and voice recorder are fine

[Q] Popping sound between songs

So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Try resetting your phone if it stops the problem, otherwise, try flashing stock firmware, this will not trip your knox. If the issue is not resolved, return the handset for a replacement.
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Are you using Bluetooth? Could be an interference somewhere or your volume on the phone is turned up too loud.
Sent from my SM-G900T using Tapatalk
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Is your phone connected to your car's speaker? Or are you just playing the music over your phone?
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
I have the same problem. It is not too often, but it does happen every once in a while. I notice it more when connected to car speakers (via cable, no bluetooth). I am not sure if it happens with (regular, no bluetooth) headphones.
My phone is also stock, no root or anything. I've noticed the first time I tried it. I am not sure if I need to return it or not...
finotti said:
I have the same problem. It is not too often, but it does happen every once in a while. I notice it more when connected to car speakers (via cable, no bluetooth). I am not sure if it happens with (regular, no bluetooth) headphones.
My phone is also stock, no root or anything. I've noticed the first time I tried it. I am not sure if I need to return it or not...
Click to expand...
Click to collapse
It might be the cables. Though I have not experienced this with my phone, my earphones used to have the popping sounds and then one day one side just totally went off only to reconnect occasionally when I move it to a right bendy position, with the poppy sounds. So it might be the cables.
Click, pop, or stutter.
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Yes, always happens when using bluetooth over car speaker system. Turning on the screen will stop it from happening. From the information I have found here and on the web, the power saving that samsung wrote to help conserve battery let's the CPU go into a low power state when the phone's screen has been off for a period of time. But if you happen to be streaming music, it will start to skip, pop, or stutter. If you turn the screen on for a short period, don't even have to unlock the lock screen, it will stop misbehaving for the same short period of time. However, if you plug your phone in while driving, you can just leave the screen on and you should not experience the problem. Hope this helps, you can google it for more information.
Pop Issue solved.
I've solved the issue. The reason that it makes a pop sound in between songs, is because when power saving mode is on, it is turning off the speaker in between songs. Just turn off "power saving" mode in your settings pull down on your Samsung, and it won't make a pop sound anymore.
pamplemoose5 said:
I've solved the issue. The reason that it makes a pop sound in between songs, is because when power saving mode is on, it is turning off the speaker in between songs. Just turn off "power saving" mode in your settings pull down on your Samsung, and it won't make a pop sound anymore.
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Click to collapse
I am encountering the same problem on my Verizon Galaxy S5. There is a popping noise (actually it is a double "pop pop" sound) when switching tracks (occurs in Samsung music player as well as Google Play Music). It's also noticeable when muting/unmuting the phone, and when the phone screen seems to go off. I have disabled power saving features as suggested, but the problem remains.
The problem is not noticeable on headphones (but could be due to the lower volume levels of headphones). It IS noticeable when I use the phone with an AUX cable in my car, and extremely bad on the PA loudspeaker system I use for work (I'm a dance teacher, and have generally used my phone as a music player). This is very annoying, and not what I would expect from Samsung's "flagship" phone.
I did a factory reset as suggested by Samsung tech support. Still have the problem.
I took the phone into Verizon's corporate store in SF, and the Verizon staff member recreated the problem with his own S5 too, suggesting this problem is inherent in all S5s.
What baffles me is the lack of a large number of complaints on message boards and the Samsung support forum. Doesn't anyone use their cell phone to play music at birthday parties, weddings, etc? I would have expected more outcry about this.
Any help appreciated!
Guys I am having the same issue with my S5. It is strange there is not enough complaints on it from people!
I have talked to Samsung about it and they don't believe such a huge bug!
Has any body solved this issue?
popping noise driving me mad on s5!
I have the same problem with a new s5 from 3 network. It's highly annoying and doesn't seem to matter which music player is used, power saver on or off and volume low or high on the phone or external speaker via an auxiliary cable. The same cable might I add I used for months for my S3. This just adds to annoying aspects to the s5 and I'm already looking for alternatives to Samsung even though my contract still has 23 months left! A fix for this is needed and will send the handset back for replacement if I have to!
They're was a setting inside one of the system files you could edit to help with the popping sound. I'll try to find the thread and post it up.
OK thanks. I have reluctantly factory reset and the noise is still there sometimes so others have found reset doesn't work. Will look at settings if you can find the thread.
I can't find it but I know it had to do with the mixer_paths.xml file. I'm just not sure what needed to be edited. I'll keep looking tho.
I'm having the same problem . Only when I skip to the next song and it is only out of the left channel.
Popping sound when skipping songs
Have you tried enabling the equaliser in settings under audio effects, as this has resolved the issue for me.
I have the problem as well. Its freaking ridiculous. I thought it was my music player for the longest time. I don't believe I had the issue when I first got the phone, but I really don't remember. I don't have power saving on and it doesn't happen all the time either. But it only happens at song changes or pause/unpause. I get the same double pop as nathandias described. Its bothering me a ton.
i was thinking it would be nice if people recorded the sound (standard audio cable from phone jack to line-in or mic of a computer)
it would be strange for it to be happening across such varied android versions (start of thread is when 4.4 was used, you can have 6 now with cyanogenmod, 5.1.1 from samsung, etc)
Hi,
I have the same problem, it's really annoying! I cannot understand why not much more people are complaining about this. It shouldn't be a problem in a Smartphone today! My Samsung S III didn't have this issue.
I made a video so you can see what we are talking about: Link deleted Unfortunately, I am not allowed to post a link here. You find it on Youtube entitled "Samsung S5 SM-G900F, popping sound between songs".
Did anyone find a solution? Thank you.
Hi. OP was a while ago! The solution was to use a logitech Bluetooth reciever connected to my 5.1 speaker system. Turns out it stops the annoying noise and for me with my s5 had better and louder sound quality. Well worth the purchase!
https://www.amazon.co.uk/Logitech-Bluetooth-Receiver-Audio-Adapter/dp/B00IJYG4FY

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