The strange case of recurring malware - Android Q&A, Help & Troubleshooting

Ok first let me tell you guys that i have never seen this problem before and all of a sudden TODAY I saw it in two unrelated phones, one huawey ascend 530 something , and the other one a no brand chinese dual sim note 3 or note 4 knockoff , bot phones where stock , and users dont even know what rooting is, let alone custom roms.
The problem was popups , lots of them , some with pr0n ads, others with "security software" ads, some more for games, this popups started as soon as the phone booted, no need to enter a browser or app at all, then it started downloading some more apps with weird names (weird as apparently random garbage names), and some other apps for coupons, games, launchers etc, tons of crap, every time one finished downloading it was asking for which method to use for installation :google verification or something else I think "package installer" that i don't remember now, but that I know both are legit apps from android to install stuff, of course I said no every time but it just kept asking so I figured I will factory reset this because I have no time but he is a friend so I need to help him, but have not much time so I thought that was the best thing to do.
WRONG, after factory reset (from settings menu) popups where still there, so I just figured I would do it from recovery screen, and I did, ... surprise, popups still there and also the downloading notifications of more unknown apps, as I said before some of them had names like games or security software, other were just random gibberish, sometimes an app with chinesse name crashed (force stop) , when I saw that the first time I immediately knew it was some chinesse malware crap, ok I guessed maybe the sdcard had something sticky on it , hidden partition or something, so I removed it, and reset again, ... problem persists, oh and let me tell you, this problem showed up immediately after boot, I didn't even have the chance to register a google account, so crap was not coming from a google sync data or or synced apps or browsers or something , well then I had the idea of turning off the wifi and see if they stop, some of the popups opened browser pages and other popups just opened by themselves as if it was from an already installed app.
results: the damn thing turned wifi ON by itself to keep downloading their ****y apps, so I just deleted the saved wifi networks, and the damn thing started using the mobile data to keep doing its stuff (it even turned data on).
There was only one 2 things left to do, either try to root the phone and dive in the apps to try and remove any suspicious ones, or reflash with stock.
Well I had to leave by that time and told my friend i would like to help him, but it would have to be some other time, coz I know how hard it is to try and find a rom for an unknown chinese manufacturer even if I find one, trying to figure out the links in chinesse pages I doubt it would be an exact match (had done that before, so I know its difficult and takes many hours of your time) it had JB on it.
Then I arrived to work and a coworker asked if I could help him , it was a Huawei ascend G527-U081. exact same symptoms and behavior, ok so again I did factory resets blah blah erase sdcard etc etc, same results malware persisted, but in this case, it took me less than 5 mins to find the stock rom at huawey support page, downloaded it, did update via sdcard, and VOILA FIXED.
So someone who knows more about how could this infection happen can take some time and try to explain me?
My uneducated guess is that some side-loaded app or downloaded app from the webpages ads or something like that got ROOT access to the phone internally or even rooted the phone with their own root renamed app, and somehow put themselves in the system partition or the place where the factory apps are installed from, i guess that's why only a full flash fixed it.
Could that be it?
I hope no one here gets that crap, I have never had any malware in any of my phones and I am even surprised and wonder what people can possible do to get infected that bad, lol, I don't think I could even on purpose, but then again, having an adaway app takes most of the dangerous ads away so no risk clicking them by mistake.

Hi,
By any chance did you save the apks that were the cause of this as I would like to decompile and test them under a VM maybe we could take them offline or attempt to get a warning out there.

BioT3rm said:
Hi,
By any chance did you save the apks that were the cause of this as I would like to decompile and test them under a VM maybe we could take them offline or attempt to get a warning out there.
Click to expand...
Click to collapse
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it

arana1 said:
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
Click to expand...
Click to collapse
I thought as much but this is the second time I've seen someone post something similar, brand new install on the phone or factory reset and mileage downloading apps, I do believe this could be a new malware out of China.

This is a common thing with Chinese devices. They mostly contain malware. This is why China based devices are not big with most of the world.
If is built into their os. You can't really remove it.

arana1 said:
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
Click to expand...
Click to collapse
To my knowledge it's the one app "pornclub" that installs all those junk applications. This app somehow access the root on non-rooted phones and reinstall automatically even if you hard reset the phone. Removing this app after rooting may be helpful. This malware also appeared in ASUS Nexus tablet and other phones. So it is not linked to some specific make. People who download apps from third party sources should be careful and get them only from sites which display hash info for play store apps. Besides avoid downloading junk porn apps.

I also have a similar malaware on my note5. I did a factory reset and when I checked my chrome I had no ads but when I reconnected to my Internet I instantly started downloading galaxy apps and when I checked my chrome again I had a ad by mgid again.
---------- Post added at 04:04 PM ---------- Previous post was at 03:38 PM ----------
I scanned my phone and it said s health was a threat

Did anyone find a fix to this? Does a FW update help?

rhri3 said:
Did anyone find a fix to this? Does a FW update help?
Click to expand...
Click to collapse
I fixed the huawey "updating " to the same rom version it already had, ie full flash,
i read that there are some utilities and av cleaner in google play sstore that get rid of this, search for pornhub cleaner

arana1 said:
I fixed the huawey "updating " to the same rom version it already had, ie full flash,
i read that there are some utilities and av cleaner in google play sstore that get rid of this, search for pornhub cleaner
Click to expand...
Click to collapse
thanks for the reply. I'll try flashing the existing ROM again and see if I get rid of it. There's also some info on that on https://blog.avast.com/2013/10/23/no-pleasure-from-this-adult-app-only-pain/
edit: It worked! I flashed the same ROM on the phone again and now the phone responds fast again.
Which AV/anti malware app would you recommend to avoid this incident in the future - and I don't want thousands of other apps that come along with it (battery saver etc.)?

rhri3 said:
thanks for the reply. I'll try flashing the existing ROM again and see if I get rid of it. There's also some info on that on https://blog.avast.com/2013/10/23/no-pleasure-from-this-adult-app-only-pain/
edit: It worked! I flashed the same ROM on the phone again and now the phone responds fast again.
Which AV/anti malware app would you recommend to avoid this incident in the future - and I don't want thousands of other apps that come along with it (battery saver etc.)?
Click to expand...
Click to collapse
Actually I use NONE, the problem was not on my phones, I just dont install anything that doesnt come from trusted sources , be it development forums like this , or play store, or other well known pages, what I do USe is an adblocker, most of this malware comes from popups that suggest you install something else, well with adaway i get rid of most of that and have never had malware on any of my phones

hi i am having a same problems which u've mentioned above. ive tried factory reset ,erasing sd card, reboot and all but it doesnot remove totally from my phone.can anyone tell me how to fix this problem and get rid of this malicious app and virus.

I have same problem, i tried malwarebytes and the following was found backdoor.triada.js, trojan.rootnik.ab, trojan.agent.gc, trojan.sivu.rn, trojan.sinu.c, and bct_service app. I click delete and reboot my phone still not remove.

I've had this problem for a few months, but it was mostly controllable. I was too lazy to fix it, but I have a bit of knowledge about it now.
I got this when I tried installing a hack mod for a dead game. As far as I can remember, the "bad apps" were netalpha, catstudio(these two can only be disabled), com.google.keyguard, and com.android.gesture.builder (there were more, but I can't remember them). Some of the apps that get downloaded are Lazada, Zalora, Battery saver, Apus, Heathstone, 2048, and Township. I also factory reset my phone a few times, and the apps either lessen or increase...
My phone is also Huawei, so I'll just try updating the rom.
Thanks for the info ^^

kitaro11 said:
hi i am having a same problems which u've mentioned above. ive tried factory reset ,erasing sd card, reboot and all but it doesnot remove totally from my phone.can anyone tell me how to fix this problem and get rid of this malicious app and virus.
Click to expand...
Click to collapse
The only way that solved this problem was to reinstall the ROM trought recovery.

reboot phone to remove malware trojan
Hi I been racking my brain trying to fix my phone with similar issues. On Monday 5/11/17 after doing a update the viruses took over the phone , I have are Trojan Triada and Slocker Back door Ransomware and another viruses I cant remember , I did the same steps you mentioned and nothing. So my last 2 options are the same.. Is it hard to flash a LGG3 att version , or will rooting the phone and manually remove them... i AM SO GLAD I FOUND YOUR POST :angel: Thanks.

edpinal72 said:
Hi I been racking my brain trying to fix my phone with similar issues. On Monday 5/11/17 after doing a update the viruses took over the phone , I have are Trojan Triada and Slocker Back door Ransomware and another viruses I cant remember , I did the same steps you mentioned and nothing. So my last 2 options are the same.. Is it hard to flash a LGG3 att version , or will rooting the phone and manually remove them... i AM SO GLAD I FOUND YOUR POST :angel: Thanks.
Click to expand...
Click to collapse
I had this problem and the only way to solve it was to reflash the Rom.

Also experiencing on a Mintt phone
I live in a developing country and had few options when I needed a new phone. I have a Mintt phone which I cannot seem to root. The internet here is terrible so I don't have many apps but have had recurring self installing malware that renders the phone unusable until factory reset at which point the whole process starts again.
It seems to be attached to the inbuilt browser which I can't remove. It starts with a circle on the screen which can't be removed and if touched opens a warning message that WhatsApp has a virus. I don't have WhatsApp. Then chrome tries to install. I don't use chrome. Then the messages become so frequent nothing can be done but factory reset. Any help would be much appreciated!

Samsung GT-N8013
Stock ROM full flash help?
I was wondering if I could get a walkthrough on how to find and do a full flash Stock ROM for my android tablet, similar to what you describe here.
I have had this tablet for years, but years ago, I think I got some malware, and anything I've tried over the years seems to be unable to get rid of it. I've followed many times the clearing cache from pwr/volumn up boot menu, and factory resets from same menu, yet everytime it starts up for the first time, it loads and updates several apps, then when it fully starts to home page, there is always a "lucky try" app.
I can't remove this app, and there are extra settings apps too, and the official google apps don't update properly. All in all it's very fishy, and I would like to try what you are talking about, with a full flash reset, but I have no idea how. I'm at the point where if I totally brick the thing, I'm ok with that. It is pretty much useless and has been for years anyway.

The only way to solve this problem is to flash a stock or a custom Rom.

Related

[Q] Fix for gallery freeze?

I just recently got the vibrant and got the OTA the same day, the gallery freezes about half the time, and about half of the time that it freezes i have to pull the battery, i cant get to task manager or put the phone to sleep and wake it up.
I searched google and there are alot of links regarding it but i didnt find any that gave any ideas to fix it.
I searched this forum and nothing came up. Anyway, I have a class 6 card, the gallery on my nexus is very quick and has never frozen, so it is definitely the phone.
In my experience with the g1, MT3g, N1 and now this vibrant, any time ive received an OTA it has come with costs, it always brings fixes and features but also causes new problems, large and small. So I dont doubt what I found while searching, that the gallery issue is a result of the recent OTA for the GPS fix. Anyway, its kind of silly that this awesome, technologically advanced device freezes when you open up one of the native apps. But can we do anything about it? And if not, is it likely that Samsung will address it in another OTA? thanks
edit: ive also just recently had my phone just turn off every day or so, and it wont power back on until i pull the battery. Maybe these 2 issues mean i have a defective device? Or is this par for the course with the tmobile galaxy s?
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
thank you, yet another reason to root i suppose...
So no way to fix that with stock phone? =(
heygrl said:
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
Click to expand...
Click to collapse
overclock huh,, i never tried i am there is a link here let me go look or how did u do it
/
That is odd, I've never had my gallery freeze or my phone reboot... Are you sure you don't have some rogue app? Perhaps you should factory reset and start fresh? Do you have any "junk" apps on your phone (stupid apps)?
I had a freeze on opening gallery right after the JI6 was released. I think it was trying to recreate the thumbnails from scratch and download pics from my Picasa acct.
Happened one time only and I actually had to pull the battery since it went unresponsive. Never had a problem after that.
~SB
perhaps unmount and remount the INTERNAL memory card. I've done this before just because I saw it as a suggestion and it recreated my gallery.
I having the same issue. I am ready to delete it and use a different app. Is that possible?
acjames said:
I having the same issue. I am ready to delete it and use a different app. Is that possible?
Click to expand...
Click to collapse
If you're rooted you can probably remove it.
I have tried factory reset so I don't think its a rogue app. I got the ota the day I got the phone so I can't compare before and after. If some people aren't having the issue period maybe a warranty replacement would resolve it. Of course, if we do end up getting froyo maybe that's something that will improve. Love the phone either way, I just get fed up with stuff like gallery freeze, random reboot, GPS issues, etc... stuff that i would think shouldn't get past product testing.
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
androidmonkey said:
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
Click to expand...
Click to collapse
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends. But honestly I did find your thread, however it didnt seem to me to be on point with what i wanted to ask specifically. Your post says that "watchdog" told you your gallery is a "resource hog" and that you have to kill it. I dont know what watchdog is, nothing told me anything i just cant get into my gallery app very often, so that didnt seem applicable. Also, i got ji6 the day i got my phone so putting the gallery issue in the context you did ("since ji6 update") didnt mean anything to me, i dont anything about this phone pre-ji6 update. All I know is that my gallery app sucks, your thread was a bit technical for me to be able to apply to my particular issue
Anyway, now my gallery freezes every single time i initially try to open it, i have had to pull the battery 6 times in a row, it works after the pull. This has been my favorite android phone (of 4) but now i just want to set it on fire and run over it with my car. I guess Samsung and Android arent interested in making their $600 products work, does anybody know how i can fix my phone so that it does what it is supposed to? Also im not rooted which i assume probably makes it impossible for me to fix? thanks for any help.
DMaverick50 said:
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends.
Click to expand...
Click to collapse
lol
also bump

Galaxy S3 keeps freezing

suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
are you on SDS-safe firmware?
Dude, instead of creating yet another post with this, you could have searched to quite easily find out your phone is halfway dead and should be sent back to samsung for repair as soon as possible. Make it safe to return if you messed with it (flash original stuff, reset counter, etc, read a bit if you don't know what to do, it's all over these forums) and just take it in.
Don't take this the wrong way but you'd think it's common sense to just return any product (not even phone related) that it's malfunctioning instead of asking what to do to random people in a third party forum
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
use the sds safe précautions to prevent freezing
Envoyé depuis mon GT-I9300 avec Tapatalk
And what are the sds safe precautions or where can I find it?
just search in the general section
Device:GT-I9300 32gb
I have the same problem, this seems to be firmware related to me, the phone works in safe mode but this is really crappy now. I don't think there should be a return unless it's the only fix.Will try and flash JB and update the post.
Edit: Is that sds the Sudden death thing. I tried searching but no results come up. I am a new comer to Samsung as their devices sucked for ages and they still seem to do. Please can some one advise us(the op and myself and future people with this problem) on what is the main cause of this issue that a hard reset fixes it. But for my device,it doesn't die it stops functioning.
This is how I get this problem, my phone is rooted, but it runs fine only when there is a app crash the phone locks up and thats it.
what i tried: I tried to back up my data so i could save myself from reinstalling all my app. I hard reseted the phone and the phone functioned again
but after restoring my data the phone locks up again. Now my phone works about 5sec from normal boot but then locks up. It works fine in safe mode. So really where is issue? Is an app is making the whole OS to jam there has to be a simple fix for this.
Please don't say return the device, thats the dumbest thing to ever say. We want to over come the problem not ignore it/get rid of it.
Thanks for your time guys
Try this.
http://forum.xda-developers.com/showpost.php?p=37432509&postcount=63
My S3 started well and then "SUDDEN DEAD" :crying:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
msurg said:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
Click to expand...
Click to collapse
Mine was freezing constantly with MA1 and MA2 until I did what I posted above.
Now already 2 days without freezes.
Sent from my GT-I9300 using Tapatalk 2
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
markhind said:
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Probably not. Depends on what causes your problem.
Sent from my GT-I9300 using Tapatalk 2
I was getting similar behaviour too. Phone would freeze after making calls, sending msgs, using facebook, searching on google, basically random points anywhere. Went through uninstalling apps, did a factory reset, and through some trial and error finally pinned down where my problem was at least. It was caused by the latest version of MixZing. Was crashing before frequently, and after uninstalling it I've been using my phone fine all day with no crashes at all. Still potentially early days, but if I don't report back then that solved it for me.
A simple solution
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
simple solution worked for me
hady.j said:
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
Click to expand...
Click to collapse
My first post here. Thanks for this tip. My phone was freezing every 3 minutes and so I did what you suggested after all other suggestions (except rooting - as I was worried I might brick the phone if it froze while rooting) didn't work. Anyway, just a few seconds after I hit "DISABLE", my phone froze! So I thought it's probably not working, but since the reboot, it hasn't crashed. Thanks!:good:
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
the same thing is happening to me and i have no clue why its happening it just like 3-4days ago but i have installed only clash of clans and clash royale in my phone. he most interesting thing is that all your phone feature will work but the screen will not for almost 20-30mins then it will recover on its own. all the call features are working well but no response from phone. my conclusion is this phone is totally a mess and i dont even know how i managed t use this device for 4years! it got super laggy after 6-7 months of use. Whatever i went to the service centre and they told that i need to change the motherboard of my s3 costing 130$.

Need some advice around malware/viruses on android

Hello,
I've been looking around for an application that tracks application installs.
Especially for malware installs.
Let me explain the situation:
I've got a smartphone with installed apks (all legal from the playstore)
After a while I am trying to find out what problems are causing some random ad popups (about dating for those who are interested) it's caused by an apk called recents.
I always delete that program. But it seems that it reinstalls itself, every now and than.
also since today I've got an shortcut on my main screen that is called coobrowser (not coolbrowser although it has the same icon image, tried to find out where it came from but I can't find an apk either)
I know some applications:
os monitor is a good one though it doesn't accomplish my needs. (I can see the connections but there it stops)
Catlog doesn't make me any wiser
I hope someone know what I'm talking about and has this kind of application in reach.
TLDR: In need of an application install tracker that monitors which applications open a port for another application install (read malware)
I have the same issue with my phone.
When I clicked app info it turned out to be called trebuchet.
What type of phone do you have?
Yes exactly that's what I get too,
Jiayu S3
That is built into their os. It is made to reinstall if it detects it is Uninstalled. It's not an app that is doing it but the OEM of the device. It is known that many of the Chinese devices do this to counter the cheap prices of the device. Your only option would be to build an aosp based rom if you can.
jerrefurtor said:
Yes exactly that's what I get too,
Jiayu S3
Click to expand...
Click to collapse
I've got the same phone and the same issue started to appear recently. First the "recents" app, now the "coobrowser". The orginal Trebuchet icon is gone. Not sure if this is a virus or feature from JiaYu. How to tacke this without crafting my own ROM as mentioned?
jediz said:
I've got the same phone and the same issue started to appear recently. First the "recents" app, now the "coobrowser". The orginal Trebuchet icon is gone. Not sure if this is a virus or feature from JiaYu. How to tacke this without crafting my own ROM as mentioned?
Click to expand...
Click to collapse
Yeah I've managed to remove recents (since this was causing random ad popups)
I've got the exact same problem. Just want to know how to track it down
I can't see any other option than installing a different ROM, because the stock one is strange regarding security. For example every reboot resets "install apk from unknown sources " to YES, which is fishy. Bye bye stock rom, I liked it at the beginning but with these issues I am forced to switch.
jediz said:
I can't see any other option than installing a different ROM, because the stock one is strange regarding security. For example every reboot resets "install apk from unknown sources " to YES, which is fishy. Bye bye stock rom, I liked it at the beginning but with these issues I am forced to switch.
Click to expand...
Click to collapse
I've just noticed they have published the official rom for android 5.1 http://www.needrom.com/download/17-09-android-5-1-for-the-jiayu-s3/
I decided to avoid the official ROM as the problems I experienced were with the previous official ROM. I went for the "rom-xtreme-rom-tf"
So far so good, but don't you try to uninstall the Google Now app from android 5, I was unable to boot doing so.

zenfone infected? phone virus maybe??

Hi guys I wonder if you can help me. I have had an ASUS ZENFONE 6 for a couple of years now and it has become very glitchy and erratic.
Also I can no longer install apps like Showbox, Cartoon HD and Tubemate. They will download but when I come to install them the option at the bottom has 2 boxes to click either cancel or install but install will not do anything like it is not an option.
This phone used to be fine and I ran all the above mentioned programs on it previously no problem.
I have ticked the UNKOWN SOURCES option and I have also reset to factory settings a few times which seems to make the phone work fine and responsive again but it quickly becomes glitchy again over the course of a day or 2.
I have also run mobile antivirus such as AVAST and others but they never find an issue , however I am convinced this phone is infected or something like that.
Any ideas would be greatly appreciated such as what anti virus to use that actually work.
Lansander said:
Hi guys I wonder if you can help me. I have had an ASUS ZENFONE 6 for a couple of years now and it has become very glitchy and erratic.
Also I can no longer install apps like Showbox, Cartoon HD and Tubemate. They will download but when I come to install them the option at the bottom has 2 boxes to click either cancel or install but install will not do anything like it is not an option.
This phone used to be fine and I ran all the above mentioned programs on it previously no problem.
I have ticked the UNKOWN SOURCES option and I have also reset to factory settings a few times which seems to make the phone work fine and responsive again but it quickly becomes glitchy again over the course of a day or 2.
I have also run mobile antivirus such as AVAST and others but they never find an issue , however I am convinced this phone is infected or something like that.
Any ideas would be greatly appreciated such as what anti virus to use that actually work.
Click to expand...
Click to collapse
Try downloading a apk installer app and install it by flipping the screen in landscape mode.
Augustoandro said:
Try downloading a apk installer app and install it by flipping the screen in landscape mode.
Click to expand...
Click to collapse
Thank you for that advice Augustoandro however id already thought of that and as i suspected it did not work. There is clearly something infected on this phone because as i said these apps and many others i have installed previously on this phone some of them more than once and there was never this issue before. Something must be blocking the option to install these apps disabling the install buttons
it has root access? if it has maybe thats a problem if you have a virus.try to install the stock rom again to clear the system. in case that the phone is infected and you have root access a virus can hide inside the system and get used over and over again.i will explain to you what i mean and why i suggest you to install the stock rom again even if you aren't rooted.
when you reset the phone actually what you do is to delete the user data included the apps you have install. when you install the rom is like you do a CLEAR format at windows.
See here a guy who made a decoy phone to spy anyone who stole this phone in purpose of course. well you can see the entire video if you want but i suggest you to skip to 2:40 because there he explains that i am telling you https://www.youtube.com/watch?v=NpN9NzO4Mo8 . So please try to install the stock rom again and if the problem is still there, well then i can't think anything else right now... please feedback.

Bypassing startup password

Hi, new here and I am hoping you guys can help me. I tried the sticky tread, but no response.
I have a problem and can't seem to find a solution.
Yesterday my phone had some problems with the camera and suggested to restart the phone. Did so, but now it is asking me for a password to startup the phone. I forgott my password and came to my last try. If I get it wrong this time, my phone will reset itself, deleting all the data. Is there a way to bypass this first password?
I am finding stuff about how to unlock a lockscreen (for example: https://android.imyfone.com/remove-screen-lock/unlock-motorola/), but I haven't even reached to that step yet, at least I think. Maybe I am seeing/understanding things wrong.
My phone is still the way it came out of the factory, so no rooting or USB debugging. It's a Motorola One, no idea which android version it is running on. I bought the phone in 2019, so I am guessing it's running on Pie or higher, if possible Sorry, I am a true newbie at this.
From the Netherlands, sorry for any typos..
Please help!
This may come over as if I am trying to use someone elses phone, but it is mine. I can prove it. I have proof in the form of an invoice. I will show it if needed.
Please, there are photo's and other personal data on the phone. I don't want to lose it unless I have no choice. Maybe somebody knows a way how to get my personal data copied to the computer? Then I can perform a hard reset. Please help me..
salam aleikum,
we both seem to have the same problem.
my phone is not from factory, but from a Basar.
It looks absolutely new, no scratch.
But when i started it first 2 weeks ago, i could not even get past start menu.
It has a "Lock Pattern" and it is still registered with someone. But obiously it is used before, it came without Box or Manual.
Ive tried hours and days to get it to work.
But all i can find is people on youtube that bypass the password, but for me it doesnt work. I have no idea what Android version it is running, but the Glitches that i found where people go from "foreign keyboards" to "Feedback" into Chrome and appstore dont work.
I can not return it, do i only have expensive Trash now or Is it Possible to Install AndroidOS again and overwrite?
I tried factory reset and know now how to go into the BIOS.
I have never done any Modifications or Rooting to any phone, im okay with computers.
But from reading here it seems I have to know exactly what version my phone is on or its possible to break it completely.....
I saw the Bios_Menu "install from disk"
So i guess if i get the right version an a memorycard maybe i can do like a windows or linux "format/c" an have a fresh start?
I dont have money for a new phone, curretly i still have a wiko lenny 2 but the display is broken an i can only use half of the keyboard.
Always need to turn the screen and every message or google search takes one hour.
Please just tell me YES or NO
i will learn it myself but now im really frustrate by this.
EDIT: Through the keyboards i managed to get to feedback section and found this infos:
Package Version: 26751214
Package Version Name: 7.5.12.211120031release arm 64 v8a
Adnd some others
wahid_bakr said:
salam aleikum,
we both seem to have the same problem.
my phone is not from factory, but from a Basar.
It looks absolutely new, no scratch.
But when i started it first 2 weeks ago, i could not even get past start menu.
It has a "Lock Pattern" and it is still registered with someone. But obiously it is used before, it came without Box or Manual.
Ive tried hours and days to get it to work.
But all i can find is people on youtube that bypass the password, but for me it doesnt work. I have no idea what Android version it is running, but the Glitches that i found where people go from "foreign keyboards" to "Feedback" into Chrome and appstore dont work.
I can not return it, do i only have expensive Trash now or Is it Possible to Install AndroidOS again and overwrite?
I tried factory reset and know now how to go into the BIOS.
I have never done any Modifications or Rooting to any phone, im okay with computers.
But from reading here it seems I have to know exactly what version my phone is on or its possible to break it completely.....
I saw the Bios_Menu "install from disk"
So i guess if i get the right version an a memorycard maybe i can do like a windows or linux "format/c" an have a fresh start?
I dont have money for a new phone, curretly i still have a wiko lenny 2 but the display is broken an i can only use half of the keyboard.
Always need to turn the screen and every message or google search takes one hour.
Please just tell me YES or NO
i will learn it myself but now im really frustrate by this.
Click to expand...
Click to collapse
Watch FRP bypass videos by this guy.
He should have a newer one that works.
wahid_bakr said:
salam aleikum,
we both seem to have the same problem.
my phone is not from factory, but from a Basar.
It looks absolutely new, no scratch.
But when i started it first 2 weeks ago, i could not even get past start menu.
It has a "Lock Pattern" and it is still registered with someone. But obiously it is used before, it came without Box or Manual.
Ive tried hours and days to get it to work.
But all i can find is people on youtube that bypass the password, but for me it doesnt work. I have no idea what Android version it is running, but the Glitches that i found where people go from "foreign keyboards" to "Feedback" into Chrome and appstore dont work.
I can not return it, do i only have expensive Trash now or Is it Possible to Install AndroidOS again and overwrite?
I tried factory reset and know now how to go into the BIOS.
I have never done any Modifications or Rooting to any phone, im okay with computers.
But from reading here it seems I have to know exactly what version my phone is on or its possible to break it completely.....
I saw the Bios_Menu "install from disk"
So i guess if i get the right version an a memorycard maybe i can do like a windows or linux "format/c" an have a fresh start?
I dont have money for a new phone, curretly i still have a wiko lenny 2 but the display is broken an i can only use half of the keyboard.
Always need to turn the screen and every message or google search takes one hour.
Please just tell me YES or NO
i will learn it myself but now im really frustrate by this.
Click to expand...
Click to collapse
sd_shadow said:
Watch FRP bypass videos by this guy.
He should have a newer one that works.
Click to expand...
Click to collapse
This is one of the videos/methods i have tried.
Sadly when I click on share it does not open youtube app and i cant discard the update message.
Will search his Channel..... EDIT: FOUND A NEW VIDEO WITH NEW GLITCH TWO DAYS OLD - DOESNT APPLY
Edit:
That vieo is 2 days old, but If I Follow his instructions and use the glitch to go into app list and click on settings i dont have 3 clickable buttons, only 2 of which one is gray.
I have Disable and Force Stop
He has a third button "open" settings......
same with aller APPS in the list there is no "OPEN" button.
IMANE_88;
Try This, maybe it works for you:

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