Moto G 2015 touch screen not responding - Android Q&A, Help & Troubleshooting

I updated my Moto G 2015 (Model # xt1550) to Marshmallow from 5.1.1, and after the completion of update I saw the touch screen wasn't responsive. NOT AT ALL! I was stuck on home screen. I'm briefing the steps I took to get around this problem:
1) Downloaded and flashed stock 5.1.1 but it gave me a "Verification signature failed" error.
2) Contacted Moto and got a link to the original 5.1.1 firmware. Couldn't flash as I kept getting "preflash validation error"
3) Did some reading about this and realised I had to unlock the bootloader to get rid of that error. Contacted Moto for the unlock key (they said I'd void my warranty if I unlocked the boot loader which is surprising because I can't find any other way out of this and neither is it my fault if the touch got dead).
4) Unlocked bootloader, flashed the stock 5.1.1. Still got the "pre flash validation" error. Did some more reading and learned that it wasn't possible to downgrade to 5.1.1.
5) Flashed TWRP and booted to recovery, but the screen still didn't respond to touch. So basically, TWRP is also no good right now.
I don't wish to install a custom ROM. I like the stock Android and am befuddled about this bug. Can't find anything. Could someone please help me with this. I truly appreciate your help.
P.S. There's nothing wrong with my screen or any other hardware for sure because my phone hasn't had any blow so far.

Related

[BRICKED] Need help!! Alcatel One Touch S'Pop (4030x)

Hi guys, new to the forum, but been reading for a while now.
I need some help with my gf's device which i got messed.. So here is the problem:
Device: Alcatel One Touch S'Pop (4030x)
Carrier: Globul(Bulgarian)
Root: YES
SU Status: Installed SuperSU
Stock firmware: latest ver of Android JB 4030x modded for globul
Recovery: Selfmade CWM.
So the problem is that the device was stock and sim locked by carrier globul, what i was trying to do is root inastall cust recovery and install new rom, hoping that this will debloat the device and eventualy sim unlock it, now i am stuck with a white screen every time i try to boot it, juat after the first boot animation. Tried to go to recovery - work flawlessly. Tried re-installing the custom ROM several times with no luck.. Here is what i done:
Rooted with VRoot, then installed CWM recovery via MTK Droid Root & Tools, all worked fine, the stock (rooted) ROM booted with no problems at all (restarted couple o times)
Then i downloaded to my SD the last version of GE-Rom from MXDevelopers blog and tried to flash it via recovery, following their guide(only difference that i used CWM instead of TWRP) everything went well and nice, then i pressed "Reboot device now" option in the recovery and it rebooted, shown the 1st bootlogo and than that white screen (ofdeath) and it doesn't do anything except when i press volume down and hold it, it vibrates as when you switch silent mode on with the vol keys, also i noticed that the power button works as supposed (locks unlocks).
What i need to do is getting a custom rom working on the device, or at least a stock (non globul) rom working on it..
I tried to flash thru recovery the X9 ROM in hope it will do the job but null... I tried several times to install and re install the rom with no succes so far. What i am thinking is that i somehow damaged the boot image ( i havent touched it but i dont know if the custom rom had tried to modify it. )
Please help!!
Will click the thanks button, i promise
If anything in the given information is unclear, just ask and i will clear it for you, or in case i haven't given enough info on something..
C'mon guys.. Why nobody posting ? I followed the help request guide, i made clear what the problem is and i've given all the information that is avail. ...
I mean.. Please help, any help, advice or whatever will be highly apreciated.. You see, i'm new here but if there is something i can help with - then i will do it.. I know that some devs here do have got that model of alcatel..
I had a very similar problem to yours and
Only resolved it today. Go into XDA and search
Bricked Alcatel 4030. Wergi1 has the solution
Well it worked for me good luck.

Softbrick headache

Hi in there
I have a P760 which has this stock ROM V20H.kdz, I rooted it and wanted to unlock the bootloader but failed, I found out that it has an unlock-able BL, ok fine, I flahsed CWM I thought that it would work because I had installed it on many devices with locked BL, reboot and got Security Error, connected to fastboot and flashed many uboot.img, x-loader.img, recovery.img with no success at all, I have a massive headach by now, even when the stock recovery works and I can connect to that damn LG upgrade tool, it doesnt detect my phone and shoots an error. Now what? I'm extremely tired by now, please healp with some valid uboot.img, x-loader.img, recovery.img that would work with JB V20H.kdz or any solution, when I start the phone now the LG logo is displayed and when it tries to boot the screen shows different colors/artifacts. Please provide me with some help.

[Q] Phone caught in a boot loop, please help

I recently got the Moto E 2015 and I just decided to root the phone yesterday. I got through the whole process fine and all and I decided to remove some bloatware. Now the problem is that I removed the googleHome.apk which is the widget and now my phone which can't detect it, is stuck on a boot loop, essentially rendering it useless. Please help, I've already tried factory reset in hopes that I could get to the home screen but even then I'm stuck with a black screen
EDIT: I can still get into Recovery mode, but I can seem to find a stock ROM for my model. It's the XT1527
EDIT: Never mind, I got it working again

Samsung S6 G920F rooted and now soft bricked, please help.

Hi,
My phone was updated to Nougat 7, and rooted using CF auto root, Also had TWRP installed (but was too dumb to actually make a backup.)
It started playing up so I decided to do a factory reset, upon doing this I could no longer login because I don't have a google account I can access.
I tried to reflash 6 and the bootloader for it through twrp and it appeared to work but when it rebooted I couldn't get past the logo screen.
When I try to flash nougat 7 with odin I get Error SW REV. Check Fail Device 6. Binary 3
I can access my "download" screen and I can access TWRP, is there a way that I can fix this mess?
Hope you can help, I appreciate anyone that can.

Is there a known way to unbrick the ZD553KL (Selfie)?

Hi everyone!
My friend's phone just bricked after an update from ASUS, unfortunately the phone have a locked bootloader and i can't find a way to fix it by myself.
I could really use your help for that because i assume that the only solution for now is RMA, but they'll keep it for more than 30 days and he really need his phone.
Things that i already tried:
* The drivers are properly installed.
* Fastboot can see the serial and tried "flash recovery" to check if it was already unlocked but it returned (remote: wrong signature of image !!!).
* Adb doesn't even show up for anything.
* Asus Flash Tool and i can't find the right model to continue, but i'm not very confident anyway.
* Zenfone Flash Tool and it can see the phone standing in fastboot but it can't connect.
Thanks in advance, i'll be deeply grateful for any help even if it don't work, if i figure out how to fix i'll leave my steps to help everyone in further needs.
Hey dude,
My ZD553KL has been stuck on the Zenfone loading screen after installing an OTA update (14.0400.1804.196). The phone would boot on the first boot after flashing some newer ROMS, and the phone would show the android encryption screen, restart and hang on the Zenfone screen again.
Flashing the WW 15.1809.405 ROM using stock recovery finally got my phone out of the loop. You can find the rom from the ASUS site under the ZD553KL drivers section, assuming you have the same device.
Hope this helps, if you still need it!
Just flash supersu that's it
And i need diag mode in this device

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