Help with Android - Android Q&A, Help & Troubleshooting

My android zte N9810 is no longer usable after rooting. Can't access my files, my settings, play store, and can't connect to pc. Keep getting the error message "Unfortunately, the processandroid.process.media has stopped. Tried to hard root but it did not fix the problem. I cant access any of my root files because I can't access file explorer. The problem started when I tried to move internal files to external sd. Thanks

Ooh dear u tried to unroot the device ?
Sent from my LG-F160LV using Tapatalk

Have you tried to reflash a new firmware?

tecnot69 said:
My android zte N9810 is no longer usable after rooting. Can't access my files, my settings, play store, and can't connect to pc. Keep getting the error message "Unfortunately, the processandroid.process.media has stopped. Tried to hard root but it did not fix the problem. I cant access any of my root files because I can't access file explorer. The problem started when I tried to move internal files to external sd. Thanks
Click to expand...
Click to collapse
Dont worry, copy all data to ext sd card and try flashing it with stock ROM, unrooting your device may leads to hard brick. Flashing will wipe all data so make sure you have backup.
Thanks
Salman Al-Badgail

Cuong Phan said:
Have you tried to reflash a new firmware?
Click to expand...
Click to collapse
How do I go about doing that?

shoaibyazdani said:
Ooh dear u tried to unroot the device ?
Sent from my LG-F160LV using Tapatalk
Click to expand...
Click to collapse
I can't even if I tried, can't access none of my root apps.

Salman Al-Badgail said:
Dont worry, copy all data to ext sd card and try flashing it with stock ROM, unrooting your device may leads to hard brick. Flashing will wipe all data so make sure you have backup.
Thanks
Salman Al-Badgail
Click to expand...
Click to collapse
Thanks for your help by the way. How do I go about transferring data, that's what got my phone screwed up.

tecnot69 said:
Thanks for your help by the way. How do I go about transferring data, that's what got my phone screwed up.
Click to expand...
Click to collapse
You either didn't root it properly or you have trojan apk (virus applications) anyway copy your data by connecting it to PC make sure USB debugging is ON, if you are still unable to copy data to PC, I recommend you to give a try for copy data from internal SD to ext-sd. If anyone of this method work for you please do a flashing or having trouble in flashing please go to service centre for repairing this. Still having problem please let me know

Salman Al-Badgail said:
You either didn't root it properly or you have trojan apk (virus applications) anyway copy your data by connecting it to PC make sure USB debugging is ON, if you are still unable to copy data to PC, I recommend you to give a try for copy data from internal SD to ext-sd. If anyone of this method work for you please do a flashing or having trouble in flashing please go to service centre for repairing this. Still having problem please let me know
Click to expand...
Click to collapse
Here's what screwed it up. I downloaded the app internal 2 external sd and followed their instructions. After I rebooted my phone nothing worked properly. As I said before. my android won't connect to my pc, cant access play store, or any of the system apps I need without getting that android process. process media error, it keeps popping up.

tecnot69 said:
Here's what screwed it up. I downloaded the app internal 2 external sd and followed their instructions. After I rebooted my phone nothing worked properly. As I said before. my android won't connect to my pc, cant access play store, or any of the system apps I need without getting that android process. process media error, it keeps popping up.
Click to expand...
Click to collapse
Sad to hear that, all you can do is send photos and other data via share it to other device and after finishing that, do a factory reset, if you still having the same problem try flashing it with stock ROM or else go to service centre and ask them to do a flash.

Related

[Q] Cant delete anything.

Hey guys I have been trolling this forum for some very useful information, and it has helped me quite a bit, but on this one I am stuck. Every time I try and delete something on this phone (Samsung Vibrant) it just comes back. This was not my phone before, I am just trying to put it back to stock.
I have flashed the phone 3 times using odin, including using the re-partition option.
When I hook the phone up to the pc, and load update.zip into the root folder, and reboot into recovery mode, it says cannot find sd card/update.zip. Even when I go in and manually delete apps if I reboot the phone, they all just come back.
Am I missing something? part of me wants to say its something easy.. but I have searched and searched about this and found nothing. Is there a mod out there that does this? -Thanks
*edit* Oh, and it seems like any time I think I might get close, I get the little android and the triange w/ the exclamation point.
Bueller?
How are you deleting? What are you deleting? Why are you using odin to delete apps? Not enough info to help you.
Hi, I am just trying to totally wipe the phone back to stock, hence odin. I dont care about info being lost. But like I said.. if I go in and manage applications, and remove them manually, I restart the phone and like magic they are all back.. I am quite confused. I hook the phone up to the pc, open the phone and manually delete pics and songs that way.. unplug the phone from the pc, and its like i never did anything.
jorsh03 said:
Hi, I am just trying to totally wipe the phone back to stock, hence odin. I dont care about info being lost. But like I said.. if I go in and manage applications, and remove them manually, I restart the phone and like magic they are all back.. I am quite confused. I hook the phone up to the pc, open the phone and manually delete pics and songs that way.. unplug the phone from the pc, and its like i never did anything.
Click to expand...
Click to collapse
If you want to wipe the best thing to do is flash Eugene's Froyo that does not brick. That will get rid of EVERYTHING. From there flash JFD. That will give you the clean start you want.
icandy75 said:
If you want to wipe the best thing to do is flash Eugene's Froyo that does not brick. That will get rid of EVERYTHING. From there flash JFD. That will give you the clean start you want.
Click to expand...
Click to collapse
Yeah, that is the problem. I already did that, and the stuff is still there. I did it 3 times. I flashed it with the 512 pit, did a re-partition and the JFD. Then went back and even updated it to the JI6 firmware, and loaded it with the stock kernel.
I'll help you out before you needlessly flash roms over and over and over.
Before you say, "WTF!!!! That doesn't answer my question" please read to the end.
1. As I understand your problem, you want to wide everything from your INTERNAL SD Card.
2. as such, The steps are as follows:
3. Go to settings.
4. Go to "SD Card and phone storage"
5. "Unmount phone storage"
6. "Format phone storage"
This is assuming that you are ALREADY on stock Rom.
If not, flash the stock first, then wipe your internal SD.
Remove your External SD and SIM card. *(Not required), but i'm paranoid, and this always helps me feel better on the off chance that something does happen while i'm wiping the internal SD.
GL
That was first thing I tried to do, sorry I didnt post that in OP. I tried to unmount and format using the in phone software. I have tried a hard reset using the button combinations on the phone. I have also done a factory format using the service code. All to no avail.
Thanks for the input.. believe me, if I could have avoided the time and hassle of reading about odin I would have. Odin was a last resort.
I dont know if this is helpful or not but after I format the internal sd.
Total Space: 13.18 GB
Free Space 12.31 GB
I am really beginning to think that the internal SD is broken/corrupted or something. As I said in the OP when I boot into recovery, it says it cannot find sdcard/update.zip. Furthermore, if I mount the usb as mass storage, and go into the folders and delete pictures/whatnot. Even if I unplug the phone from the computer, its as if I never did anything. The pictures will all still be there as if nothing happened. If I go in and manage apps, and remove them all one by one, then reboot the phone all the apps are there. These are all reasons why I think the internal storage is messed up.
I was/am quite confused. This is why I requested ideas from people smarter than me.. i.e you guys . Thanks for all the input this far, my OP was a little lacking I suppose.
Did you ever get problem resolved?
Sent from my SGH-T959 using XDA App
@jorsh :
I had the same problem with u. Can't delete few old files that stored in the internal SD. Also, I can't use update.zip in the recovery mode. It says "cannot find sdcard/update.zip.
My phone also can't play MP3 file or 3GP file that transfered from other phone / PC.
Anyone can help us ?
How are you deleting the files?
What are you running?
the update.zip, are you guys talking about rooting, or clockwork recovery?
Sorry, thanksgiving was preventing me from following the thread. The problem is still unresolved. I was trying the update.zip in recovery mode, as far as I know there is no clockwork on the phone. I thought the update.zip was just a recovery image that the phone used as a basis for restoring the phone.
s15274n said:
How are you deleting the files?
What are you running?
Click to expand...
Click to collapse
I have tried deleting files a few different ways.
Odin, directly via pc with usb mount, and using the software on the phone itself, and tried using factory formats/resets hard and soft.
What do you mean by what am I running?
i just buy a used vibrant. There are some photos & files in the internal memory. I can erase it with file manager, but when I restart the phone, those photos & files appear again.
Same thing with with the gmail account. This gmail account is sign up by previous user. I can't remove this account.
I already try using "factory reset", but it's useless. Those photos & gmail account still in my phone.
I'm running in 2.1 T959UVJI2
about the update.zip, I'm using for rooting. I can't root the phone too. I'm using the file "SGH-959 Root Update.zip" then rename it to "update.zip"
I put this update.zip that the root folder of my internal SD. Bad thing is, this file is gone when I restart my phone (turn off then turn on). So, when I goes to recovery mode, it always said : cannot find sd card/update.zip
anybody can help me ? pleaseeee. So frustated >.<
Yeah that sounds pretty much exactly like my problems.
Perhaps people are having a hard time helping because we cant determine what you are trying to do....
first, yes, there is a clockwork recovery... download rom manager from the market.
there are going to be folders on the internal memory you can not remove because the OS puts them there.
could you please say exactly what you want to do???
I am just trying to delete everything and basically restore the phone back to factory. But it seems like the normal ways of doing that are not working.
Use ODIN to go to stock ji6 or jk2. I have a guide in my signature
Once you reboot mount the internal memory and format it. Settings > sd card and phone storage
s15274n said:
Use ODIN to go to stock ji6 or jk2. I have a guide in my signature
Once you reboot mount the internal memory and format it. Settings > sd card and phone storage
Click to expand...
Click to collapse
ok ok.... I'll try at weekend. I'm out of town in few days. Thx for the info.
please report back, want to make sure all is well

[Q] Installing apps through an apk, HELP!

Recently when I put APK's on my SD Card and try to install them I receive the 'Application not Installed' error. When this happens with market apps it's easy enough to unmount the SD and remount after the install. However if the APK is on the SD how can I do this?
Is there a fix for this? Also if it helps I'm running the Wildpuzzle ROM and the APK I'm trying to install at the moment is Angry Birds (getjar).
Have you try settings > application and check Unknown application.
Sent from my HTC Wildfire using XDA App
CoaBalboa said:
Have you try settings > application and check Unknown application.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
Yeah, the application installer shows up, I just receive the error message a few seconds of the scrolling grey progress-style/working bar.
Do you have a USB Cable? Try using "DroidExplorer", an awesome PC client that can directly install apps. Or, try using a File Browser like Root Explorer or Super Manager.
Do you, by chance, have an App2SD Patch? Because I have always found them buggy!
Try to "undo" everything you did up to before it stopped working. Also try formatting your cache partition and/or erasing dalvik cache. Did you do any flashing without making a NANDROID backup first?
Also try "SuperOneClick", there is an option to "Enable Non-Market Apps" for rooted phones.
Second-last resort? Factory reset. Last resort...? Backup all your apps/settings and reflash
jonusc said:
Do you have a USB Cable? Try using "DroidExplorer", an awesome PC client that can directly install apps. Or, try using a File Browser like Root Explorer or Super Manager.
Do you, by chance, have an App2SD Patch? Because I have always found them buggy!
Try to "undo" everything you did up to before it stopped working. Also try formatting your cache partition and/or erasing dalvik cache. Did you do any flashing without making a NANDROID backup first?
Also try "SuperOneClick", there is an option to "Enable Non-Market Apps" for rooted phones.
Second-last resort? Factory reset. Last resort...? Backup all your apps/settings and reflash
Click to expand...
Click to collapse
Thanks for this. I'm trying Droidexplorer, explorers on the device wont install the apk as it returns the same error.
How long should the installation take. It's been running 15 mins so far, the internal storage has decreased a little but the installing window (on pc) is still up?
I am assuming you have a rooted phone with unrEVOked3 right? Would you happen to have some kind of App2SD patch installed....? Because I always found them unstable.... what firmware are you using? I am loyal to Sunaabh v1.1 (Froyo) Custom Firmware as it is well supported
Hmmm I've encountered that installing loop before. But only when trying to install an APK that wouldn't normally work, such as an older version of the Market or Flash 10.1. It just means it's waiting for ADB server to do something but ADB has obviously crashed. It should not take more than 30 seconds for an APK to install via DroidExplorer. Just unplug your phone and close DroidExplorer.
Does this happen with all APK's? How many have you tried?
Only thing I can think of is that you did something to damage your package.xml data and/or permissions are corrupted.
Did you try formatting your cache partition in Clockworkmod? Please try this, it will not destroy any data. But it will trigger a long reboot - it will appear frozen at the bootup splash screen but just let it go while it rebuilds the cache.
Also try "Clear Data" under Applications > Manage > Market.
Have you flashed anything in clockworkmod? If you can provide more details of exactly what you've done to your phone that might help, but I really doubt it.... I think the only option is to restore from a Nandroid Backup or Reflash Sorry... but these things do happen and we always learn the hard way lol....
You can use the official HTC Sync software to backup your phone numbers and SMS and stuff I believe, and if you want to backup your installed apps you can use Titanium Backup or many other Backup apps on the Market, Free or Paid.
Make into a zip file and flash via recovery
Sent from my HTC Wildfire using XDA App
Thanks for everyones help, I now have it sorted!
I started an installation through Droid explorer and then cancelled it when the apk was on the phone.
Then I unmounted my SD
Then I used root explorer to browse to the apk on the phones internal memory
It installed with no worries and I remounted the SD!
WillKennerley said:
Thanks for everyones help, I now have it sorted!
I started an installation through Droid explorer and then cancelled it when the apk was on the phone.
Then I unmounted my SD
Then I used root explorer to browse to the apk on the phones internal memory
It installed with no worries and I remounted the SD!
Click to expand...
Click to collapse
Haha, how very odd! Regardless, good to hear you got it sorted
EDIT: If it happens again, maybe you could try to format the SD card. Might be possessed with some bad stuff in the .android_secure folder or something.

Serious issue

Hello, I have to let you know that my knowledge over android is limited.
My (rooted) p500 was working flawlessly.
One day the music app just stopped working. I tried to uninstall it with an unistaller, and try to install it again. It wouldnt install for no reason. Just keeps "installing" and never ends.
Next step was performing full backup with the titanium backup. After that i restored the phone to the factory settings.
And here comes the major problem. Any app i try to intall Just keeps "installing" and never ends. Even from the market or just by running the apk.
I performed several restores to factory setting and it didnt help. I cleared the updates the cashe and the data from the Market app. Didnt help.
Is there any way to bring my phone back to normal?
use AppMonster to do your installs/uninstalls or Astro File Manager. I've experienced this issue with the latest version of titanium backup.
Well at this time my phone is useless. I can't install anything.
Is there a way back?
sspyross said:
Well at this time my phone is useless. I can't install anything.
Is there a way back?
Click to expand...
Click to collapse
have you tried resetting to factory mode? HOME+VOL DOWN+POWER
I'll do it right now.
Well i thing holding down those keys is the same as doing it from the settings.
So yes i did it once again and nothing happened. Still cannot intall a s#!t!
oh boy... it sounds like it's time for an LG Stock ROM flash.
http://forum.xda-developers.com/showthread.php?t=883314
here is the stock ROM:
csmg.lgmobile.com:9002/swdata/WEBSW/LGP509BK/ATMOBK/V10l_00/V10L_00.kdz
edited for latest stock rom.
I'll try it also! Thank you!
If its not too late, it might be better to use a lower version ROM as that is V10L. Which I believe is NOT ROOTABLE.
AzNxJoHnNy said:
If its not too late, it might be better to use a lower version ROM as that is V10L. Which I believe is NOT ROOTABLE.
Click to expand...
Click to collapse
I tried to do the trick but i could make it through the drivers setup. I put the phone in the emergency mode. After that, and seeing that i couldn't got it working. I restarted the phone, did a reset to factory settings. My phone at this time WAS working.
I started installing apps, but after installing 13 of them, it stuck again. From now on it's in the same situation as before, i cannot install any more.
Should i try the trick again?
Try a different sd card.
Do you have custom recovery? If not, install it. And then you can install any custom rom.
Sent from my LG-P500 using Tapatalk.
What else have you done with your phone?
My phone did something like this before when I tried to force it to directly install everything new to my memory card which was Class 2. I used some command prompt stuff I found on the internet to instruct my phone to shift to SD card.\ storage.
It would be able to install some files and I even remember Angry Birds would install to SD card even before the mod. Then it would stop and hang at the installing screen after a while.
The solution (after a week at the service center) was to get a faster memory card. That's what the guy said. My temporary fix was to install everything to the Internal Memory like it is supposed to, and move them to the SD card using Titanium Backup. But this made some apps move too slowly...
lekhwani said:
Do you have custom recovery? If not, install it. And then you can install any custom rom.
Sent from my LG-P500 using Tapatalk.
Click to expand...
Click to collapse
Would be nice if i could istall anything.
raylgo said:
What else have you done with your phone?
My phone did something like this before when I tried to force it to directly install everything new to my memory card which was Class 2. I used some command prompt stuff I found on the internet to instruct my phone to shift to SD card.\ storage.
It would be able to install some files and I even remember Angry Birds would install to SD card even before the mod. Then it would stop and hang at the installing screen after a while.
The solution (after a week at the service center) was to get a faster memory card. That's what the guy said. My temporary fix was to install everything to the Internal Memory like it is supposed to, and move them to the SD card using Titanium Backup. But this made some apps move too slowly...
Click to expand...
Click to collapse
I used an unistaller to unistall the preinstalled music app because it stopped working. When i tried to install it again that was it, it hangs at the installing screen forever.
According to the sd the only thing i used the move2sd, but i didn't use it.
My sd is class 6.
Is it normal that the superuser (root) remains after recovering to the factory settings?
Should i try to reinstall the software by myself or let the lg technicians do it?
Mind-blowing (for me) update.
While using the device without the sd, the apps get installed normally!
WTF?
PS: Should i use the FAT or the FAT32 file system on my sd card?
I used another sd and it seems to work till now.
Finally.
I formatted the sd card (fat32 just as it was before) and now everything works perfect.
The only minor issue is that i cannot install the music.apk
It always fails. I like when it fails, at least it doesnt freeze.
Do you now any way i could install it, or should i get over it and use an other music app?
sspyross said:
Finally.
I formatted the sd card (fat32 just as it was before) and now everything works perfect.
The only minor issue is that i cannot install the music.apk
It always fails. I like when it fails, at least it doesnt freeze.
Do you now any way i could install it, or should i get over it and use an other music app?
Click to expand...
Click to collapse
use Winamp from the Android Market.
sspyross said:
Finally.
I formatted the sd card (fat32 just as it was before) and now everything works perfect.
The only minor issue is that i cannot install the music.apk
It always fails. I like when it fails, at least it doesnt freeze.
Do you now any way i could install it, or should i get over it and use an other music app?
Click to expand...
Click to collapse
Yes, you could get over it and try some other app. There's plenty of them on the market. I settled for doubleTwist.
AzNxJoHnNy said:
If its not too late, it might be better to use a lower version ROM as that is V10L. Which I believe is NOT ROOTABLE.
Click to expand...
Click to collapse
I have rooted V10L no problem with z4root

formatted emmc by mistake

Hi all, was trying to format another memory card that i have because it would not read in windows for some reason,so anyway i inserted into my phone and formatted emmc thinking it was this other card but turns out i wiped almost everything from my phone(backups, music,pics) everything!! is there no way of retrieving anything, thanks in advance!!
Recuva might be able to recover data that's in folders you can normally see when you hook the phone up to a PC (I.E not in system folders). A Google search also reveals Android specific data recovery apps tho I can't vouch for those.
MistahBungle said:
Recuva might be able to recover data that's in folders you can normally see when you hook the phone up to a PC (I.E not in system folders). A Google search also reveals Android specific data recovery apps tho I can't vouch for those.
Click to expand...
Click to collapse
Thanks for reply mate but that didnt work, am going to have a look at some recovery programs to see if i can get anywhere with that!!
http://www.runtime.org/gdb.zip
Install it on PC and scan for files. If it will find something, I'll give you further instructions.
przemcio510 said:
http://www.runtime.org/gdb.zip
Install it on PC and scan for files. If it will find something, I'll give you further instructions.
Click to expand...
Click to collapse
Hi mate, thanks for this, i now have it installed.. Awaiting instructions!!
Have you scanned your memory?
I have mate but it never recovered anything, that I could tell anyway. No images, music etc. Think it did find an old backup though!!
Sent from my GT-I9100 using xda premium

can't delete any files with root access -SOLVED

Hi!
Im new here. I see that there are many experienced members here, and i hope that could help me solve the problem.
I have rooted galaxy s2, JB 4.1.2 and kernel siyah v6.0b5.But suddently my usb storage,sdcard0 and micro SD Card became protected.
I can't move or delete files. (error access denied) Can't download anymore from google play, and applications can't save on sdcard0 anymore.
But my phone is rooted and i can use all applications that i have installed.
Also when i connect phone with pc, and if i want to delete any folder, i get a warning 'the storage is write protected' (sdcard0). But phone is rooted.
I already did factory reset, and i try to format usb storage but files always come back. I also rooted again I've put all my knowledge, but i can't find a solution.
sorry for my bad english
Can anyone help me?
Sugarfreee said:
Hi!
Im new here. I see that there are many experienced members here, and i hope that could help me solve the problem.
I have rooted galaxy s2, JB 4.1.2 and kernel siyah v6.0b5.But suddently my usb storage,sdcard0 and micro SD Card became protected.
I can't move or delete files. (error access denied) Can't download anymore from google play, and applications can't save on sdcard0 anymore.
But my phone is rooted and i can use all applications that i have installed.
Also when i connect phone with pc, and if i want to delete any folder, i get a warning 'the storage is write protected' (sdcard0). But phone is rooted.
I already did factory reset, and i try to format usb storage but files always come back. I also rooted again I've put all my knowledge, but i can't find a solution.
sorry for my bad english
Can anyone help me?
Click to expand...
Click to collapse
Get correct stock firmware for your region from sammobile.com and flash through odin and see what happens.
Press thanks it we help you :good:
Jimsilver73 said:
Get correct stock firmware for your region from sammobile.com and flash through odin and see what happens.
Press thanks it we help you :good:
Click to expand...
Click to collapse
Before installing im also deleted all permissions from system recovery (apollo kernel).
And then downloaded and installed from sammobile my stock firmware, but no luck.
Is there any other option, because I want my phone back?
Sugarfreee said:
Before installing im also deleted all permissions from system recovery (apollo kernel).
And then downloaded and installed from sammobile my stock firmware, but no luck.
Is there any other option, because I want my phone back?
Click to expand...
Click to collapse
Sorry - I don't have any more knowledge here, someone else will need to take over, whilst you are waiting I suggest you search and scour xda and google for answers :good:
Good luck
i have the same issue right now. i need help. i dont wanna lose my phone...please does someone know the solution for this?
OP have you find it?
You both need to flash stock firmware in download mode with Odin as many times as you need to until your phone works normally again. If you have problems with Odin or flashes appear successful but the phone still won't boot normally, search for Hopper8's 'Odin troubleshooting' thread & try the stuff in that thread. Specifically, If you're in a situation where flashes appear to be successful but the phone still bootloops, flash the 3 part firmware linked to in his thread (only if you defnitely have an I9100 though; if you have another variant, don't).
xubeiga said:
i have the same issue right now. i need help. i dont wanna lose my phone...please does someone know the solution for this?
OP have you find it?
Click to expand...
Click to collapse
I finally found a solution:laugh:
ROOT BROWSER
I somehow copied root browser from pc to sd card, and then deleted most of folders on sdcard0. And suddenly all permissions disappear.
ah and Root Browser need permission from superuser before deleting something.
Sugarfreee said:
I finally found a solution:laugh:
ROOT BROWSER
I somehow copied root browser from pc to sd card, and then deleted most of folders on sdcard0. And suddenly all permissions disappear.
ah and Root Browser need permission from superuser before deleting something.
Click to expand...
Click to collapse
Great to hear! OP : please edit the title if this thread to include the word 'SOLVED' and coy the solution to first page to help others
Sugarfreee said:
I finally found a solution:laugh:
ROOT BROWSER
I somehow copied root browser from pc to sd card, and then deleted most of folders on sdcard0. And suddenly all permissions disappear.
ah and Root Browser need permission from superuser before deleting something.
Click to expand...
Click to collapse
can you explain that in details? I can't seem to erase anything in my internal usb storage. says it's write protected. thanks in advance

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