Touchscreen issues - typing - OnePlus X Q&A, Help & Troubleshooting

Hello guys,
I've been very impressed by this phone so far but one thing that actually really bothers me is I often get touchscreen issues while typing...
Meaning I have to type several times on the same letter sometimes, and when i write too fast, it it really bad.
I don't have that on other phones.
I've been looking to see if anyone had this issue, but don't think there's a thread already.
I've had the same issue in the past with the OPO.
I've already tried several ROMS, and wiping caches, etc.
Does anyone feel the same ? and maybe have a solution ?

Have you made sure the devices display is clean? My fingers are slightly more oily than most and if I don't wipe down the display (on any phone) after a while it will eventually stop responding or acting weird. Usually it's not even visible but wiping it down clears it up (any kind of food-y residue can do it too).
Also do you have a screen protector? If they're not applied properly it will cause the digitizer to read your touches wrong.
And thirdly, I prefer using the Google Keyboard over the built-in Swiftkey since SK seems to miss a lot when I type and otherwise behave in ways I don't like.

Tanner1294 said:
Have you made sure the devices display is clean? My fingers are slightly more oily than most and if I don't wipe down the display (on any phone) after a while it will eventually stop responding or acting weird. Usually it's not even visible but wiping it down clears it up (any kind of food-y residue can do it too).
Also do you have a screen protector? If they're not applied properly it will cause the digitizer to read your touches wrong.
And thirdly, I prefer using the Google Keyboard over the built-in Swiftkey since SK seems to miss a lot when I type and otherwise behave in ways I don't like.
Click to expand...
Click to collapse
Thanks for your answer.
My display is protector less and I clean it very often.
I do prefer Google Keyboard too.. so no luck, any of those things don't do the trick.

exploreresp said:
Thanks for your answer.
My display is protector less and I clean it very often.
I do prefer Google Keyboard too.. so no luck, any of those things don't do the trick.
Click to expand...
Click to collapse
I have that issue only while charging from some particular sockets. But that is because of bad grounding of wall socket. But your case seems different. You should contact oneplus support.

I aslo have this issue
I used to use google keyboard in all my phones too
I get over this issue by using fleksy keyboard that allow me to use big size letters and now i have no problems in typing
Sent from my ONE E1003 using Tapatalk

Seems to be software related. I don't have this issue on Hydrogen OS but as I hate it I got back to oxygen and so far no ghost typing anymore. Found a couple of thread about it on the official one plus forum. It appeared on the 2.1.3 update apparently.

exploreresp said:
Seems to be software related. I don't have this issue on Hydrogen OS but as I hate it I got back to oxygen and so far no ghost typing anymore. Found a couple of thread about it on the official one plus forum. It appeared on the 2.1.3 update apparently.
Click to expand...
Click to collapse
Hi, I have this issue too
In the past week I've changed to swiftkey keyboard, which seems to have solved the issue. Also, I found that changing the Google keyboard theme to black under its settings (I think it's called dark material) helped, strangely enough

Related

Nook tablet remotely hacked?

My nook tablet was opening apps like Facebook and google search and typing unusual letters in the search and status boxes. Anyone seen anything like this? It honestly seemed like the device was being controlled remotely. I wasn't even touching the device and it was trying to type letters. My device has been rooted for about two weeks. I've not seen anything like this until tonight.
What was your battery charge? There are reports of the touchscreen acting weird when the battery is low.
yea, sounds more like a glitch in the touch screen. this happened on my phone. I would warranty it. Make sure you unroot first
It sounds like a defective unit... I have a Droid X that does the same thing; started happening about a month or two out of warranty. I've factory reset / SBF'd it a million times and it still happens, rooted or not.
For me, it seems to happen more frequently when the screen is dirty (but also happens when perfectly clean), and especially bad if I am wearing clothing that generates static electricity (fleece and other synthetics). Makes me wonder if the screen isn't grounded properly.. the phone has a lot more flex in the chasis than it should and sometimes flexing it in just the right way will make the problem stop.
Thanks
Thanks much for the replies. The battery was very low and I was sitting in a chair that could generate static electricity. Also noticed little bits of dog hair caught between the case and the screen. Not sure I'm going to return the unit just yet. It could have been a fluke. The only time I've seen a machine act like that is when someone controls a server at work remotely. It was really strange and seemed like a program was attempting to type on its own.
One other caveat is that I had installed Aurora on the tablet earlier in the night. It's a browser by Mozilla in development. It was running really sweet so I don't think that had anything to do with it. I did notice that the tablet was locking up on a couple pages and really sluggish for a bit while using the default browser. It then responded fine until the ghost took over.
One other question if anyone is still listening: if this happened to you did the keyboard come up? It didn't appear when the letters were being typed in my case.
I was thinking a cover and possibly a shield may be in order. I've got a year, so it if happens again even one time I'm going to return the unit- after unrooting of course.
My Nook Color will do this as well when it has been zapped by static electricity and when there are a bunch of finger prints all over the screen (usually when the finger oil gets built up around the edges of the screen it starts).
A good wipe down with a microfiber cloth (with the screen off) fixes it for me. Granted this is Nook Color and not my Nook Touch we're talking about, but I figure the behavior could be similar.
Good luck!
Merrell
Weird, I could swear there was a thread about this, but now I can't find it for the life of me.
Anyway, it's a known issue- no need to panic and return the NT.
When the battery gets critically low, sometimes the NT will seem to have a mind of it's own and everything you describe starts happening. Apps open themselves, random text types itself, touchscreen completely unresponsive, etc.
I've seen exactly the same thing, and also at first wondered if it was a remote hack. Then I noticed the pattern that it's only during extreme power lows.
Just recharge to at least a minimal level and there's no problem.
zaptoons said:
Weird, I could swear there was a thread about this, but now I can't find it for the life of me.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1431091
Ah. I knew I posted there, but thread is strangely missing from my 'find all posts..' results.
macrossmerrell said:
My Nook Color will do this as well when it has been zapped by static electricity and when there are a bunch of finger prints all over the screen (usually when the finger oil gets built up around the edges of the screen it starts).
A good wipe down with a microfiber cloth (with the screen off) fixes it for me. Granted this is Nook Color and not my Nook Touch we're talking about, but I figure the behavior could be similar.
Good luck!
Merrell
Click to expand...
Click to collapse
Same thing happens to me but I only switch the screen off and on and then it goes away.
As has been mentioned, charge it, clean the screen, wash your hands. This should take care of the "autogibberish". As far as opening software... do you mean that it is opening foreground applications? Or that software will just load in the background? If the latter, this is NORMAL behavior of Android -- it will load software into memory so that it is instantly available when you try to run the software. If the former, probably related to the dirty screen.
I do NOT believe that this is a hardware defect. It rather is a side-effect of a LARGE touch surface. The bigger the touch surface, the more likely it is to be subject to random static charges.
Whoops didn't realize how this thread was!

[Q] 3VO Durability

Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
G4m3rHead said:
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
Click to expand...
Click to collapse
Don't know how durable it is...but I too face the unlock pattern issue sometimes, IMO it is a software issue .. Also if you take too much time to draw the pattern the screen goes off (even if you keep your fingers touched)......
The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Click to expand...
Click to collapse
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Recently I dropped the phone twice on a hard surface,
Click to expand...
Click to collapse
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
First I was suspecting a virus
Click to expand...
Click to collapse
There are no android viruses.
but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Click to expand...
Click to collapse
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
There are no android viruses.
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
Click to expand...
Click to collapse
Well when app's foreclose there isn't much to do but close them ?
The task killer, well, I don't really use it much, I just have it, its called eRay..
Sent from my HTC EVO 3D X515m using XDA
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Click to expand...
Click to collapse
It's not a reboot, just a lock/unlock of the screen/phone..
Sent from my HTC EVO 3D X515m using XDA
What on Earth is a 3vo!? Is it anything like an iphone 4!?
joehunni said:
What on Earth is a 3vo!? Is it anything like am iphone 4!?
Click to expand...
Click to collapse
An 3VO or E3D are abbreviations for the EVO 3D from HTC
Sent from my HTC EVO 3D X515m using XDA
Here's an update on this issue...
I've noticed that the upper left corner is the cause. How?
Well, in landscape mode on my homescreen, trying to pull the notification bar down (then from, the bottom left since were in landscape) will instead (without any animation) try to go to full homescreen view where I see all my 7 homescreen, but it does it in a zoom like feature, where the more I pull it to the side the more it will zoom in until final animation frame is reached LMAO.. I'm actually crying...
The sensor might be off, in that corner of the screen as dropped phone tend to land/hit the corners first...
I should ask an xda dev. to cook me up a "sensor status check" app to check if any of them are functioning incorrectly..
I don't know what more then that I could do?!..
Sent from my HTC EVO 3D X515m using XDA
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
G4m3rHead said:
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Never mind that, it was only a temporary fix, as it started doing it again after a while...
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
laie1472 said:
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
It's screen issues only, no reboot problems yet..
I have calibrated the G-Sensor several times...
In another post someone replied, that its a grounding issue, and trying that once it did give a result, but then again, I'm not having that, unusable level of the issue I was having, after a hard reset.. so I'm not really sure weather this is a grounding problem, an app caused problem, all I know is that I still get an extra touch input on the screen, when I approach the upper left corner.. with every multi touch app I test..
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
laie1472 said:
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
G4m3rHead said:
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
Click to expand...
Click to collapse
Bummer. Well at least you'll get it back fixed.
#Root-Hack_Mod*Always\
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
punkerEVO said:
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
No i have not rooted, i was waiting for the official ICS before i root.
So I'm on the Stock... everything lol
This is my second 3D. The first one stopped responding to touches. Sprint replaced it for $30 even though I bought it from wirefly.
In my own experience, I had the exact same symptoms. Only difference is I didn't even drop my phone. After a few months of owning the phone it started to show the aforementioned symptoms occasionally. Eventually, it just got worse. After a lot of forum searching, google searching, etc, it turned out to be the digitizer that was faulty. I had tried everything from flashing different ROMs, Kernels etc before I was finally able to narrow it down to a hardware issue. The digitizer seems to be an issue for a lot of 3VOs from what I understand.
Luckily I had a friend who replaced the entire front housing of my phone so I wouldn't have to exchange it since I was unlocked on HBOOT 1.40. At the time I was afraid that, had I gotten it replaced, I'd have to deal with Hboot 1.50 and HTC's half ass unlock method. Either way, after that it was like a brand new phone but better cuz I didn't have to redownload apps, etc since the motherboard and software weren't touched at all.
Hope it all works out for ya... G'luck, brothah!
Sent from my PG86100 using XDA
Shame I hadn't seen this thread sooner, I could have saved you a lot of time. I am on my 3rd 3d. Basically any fall which lands on the touchscreen will cause this problem.
What makes it worse, I was rooted with my last phone, and when it happened, I had to unroot before I could take it in for repairs. The touchscreen was so badly damaged with this problem, I could hardly do anything.
TL;DR get a case that will cover the screen and protect it from flat on touchscreen falls.

touch screen issue

I just bought a archos 101 g9 when it was on sale on woot last week and so far it is working pretty good, however I have an annoying problem with it.
If it has been sleeping for over a few minutes (regular sleep, not the deep sleep) and I wake it back up the touch screen goes crazy. The bottom left corner keeps detecting a touch event. It will cycle from multiple on/off touches a second to one on/off every few seconds. If I rotate the tablet to portrait, it will start scrolling the screen none stop to the left. So far the only fix is to do a reboot.
It does not happen every time, just occasionally when I wake it up from sleep.
Today i got a case for it, and whenever it is in the case, the touch screen goes crazy. Same touch events in that same area.
I am guessing something is wrong with the digitizer. Anyone else seen this problem before?
Have the same problem, and as I've read on xda and archosfans forums, this isn't an uncommon issue. We'll just have to wait for a firmware update, as rebooting seems to fix it, so it doesn't seem to be a hardware problem.
Sent from my ARCHOS 101G9 using Tapatalk 2
I have exactly the same problems.
@ARCHOS: PLEASE FIX THIS PROBLEM. THIS IS A SERIOUS BUG !
Sensitive Touch
I have similar problems with the touchscreen. If I'm holding it with one hand by a corner, it detects touch. The rest of the time it is a little jittery and releases or double taps in games. It's still not a deal breaker, though.
I hope we don't have to swap digitizers to fix it.
Hi !
Me too
...works fine after Touch Screen Calibrate , but the next reboot do the same !
surdu_petru said:
Hi !
Me too
...works fine after Touch Screen Calibrate , but the next reboot do the same !
Click to expand...
Click to collapse
I'll give that a try and see if that works. I just got a case and as soon as it is in the case it is even worse.
EDIT: I installed a calibration app on xda and it really made it worse!
What app are you using to calibrate it?
I have a similar issue sometimes.
For me the fix is simply to clean the screen.
The strange thing is, it happens even when the screen doesn't appear to be especially dirty but I put the tablet to sleep, give the screen a serious clean with a microfibre cloth and the touchscreen issues vanish.
Could be a different issue to what you guys are having but the symptoms are the same and it's an easy 'fix' to try.
Hope it helps.
Sent from my ARCHOS 80G9 using xda app-developers app
feffrey said:
I'll give that a try and see if that works. I just got a case and as soon as it is in the case it is even worse.
EDIT: I installed a calibration app on xda and it really made it worse!
What app are you using to calibrate it?
Click to expand...
Click to collapse
Use the inbuilt one, Settings > Repair & formatting > Touch screen calibration.
Sent from my GT-I9001 using Tapatalk 2
omegaRED7 said:
Use the inbuilt one, Settings > Repair & formatting > Touch screen calibration.
Sent from my GT-I9001 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, I had not noticed that area in the settings before. Recalibrating it in the cover has helped a lot.
I pretty much had this since day 1......
The current state is ; it doesn't work at all then all of a sudden It will pop back into life and then pretty much go "mental" as already described, I also found it reacts poorly to minor temperature variations, i.e going from outside to inside and general day to day travelling. Recalibrating used to "help" but now has no effect.
From watching the debug logs part of me thinks it's a bit of both, hardware and software ( just a hunch ) I noticed the driver fail to get a "ping" response from the hardware a couple of times.
I've pratically given up on it myself and plugged a keyboard and mouse in via a hub on the full size usb...... The hub has now stopped working for some reason , I'm now on a OTG Keyboard with a Virtual Mouse Driver using the numeric keypad and some adb input trickery ,
I've got another touch screen/digitizer to plug in, just not got round to putting it in yet and a little part of me is starting to enjoy finding more elaborate ways of interacting with the device... :laugh:
Does anyone know who the OEM of the digitizer Unit is? My previous investigation led me to china but information seems to be thin on the ground with this one
surdu_petru said:
Hi !
Me too
...works fine after Touch Screen Calibrate , but the next reboot do the same !
Click to expand...
Click to collapse
Same problem and even managed a RMA from ARCHOS. Thing is your OC edition fixed it for me.

[Q] Touch issues even though i have the latest FW?

Hi, i have had my tablet for about 1 week, straight after starting it up i had a fw update which is 17.1.1.A.0.402 which i am assuming is the latest?
anyway i have read a lot about the new fw was supposed to fix the touch issues?
I also have the z1 which i still have and is perfect. ive recently updated to 4.4.2 on that and all my issues are fine on there.
my z2 is acting very strange, if i leave it alone for a while sometimes i will go on it and everything on the screen will be frozen, i can't tap anything, i have to press the power button and then swipe to open it again, it is then fine after that.
also i have noticed, and i think its happening a lot when my tablet is a little angled using the case, the screen will be a bit jittery, where as my z1 is really smooth, and i also sometimes have to really tap icons a few times before they register.
i play clash of clans a lot and its been a bit difficult to play as troops aren't selecting as i am tapping on them.
has anyone got any advice?
I have done a factory reset to see if that would fix any issues from the fw update but its still exactly the same.
Thanks
James
anyone?
james_lpool said:
anyone?
Click to expand...
Click to collapse
I installed the new firmware yesterday. While I notice an improvement with the touch problem it's still present. Just install an multitouch app (like this one: https://play.google.com/store/apps/details?id=com.easylabs.multitouch), let your finger trail on the screen and it's definitely obvious (the number on the top right should be the number of fingers touching the screen and it's often not). I tried the same thing on my old Iconia A500 and that's the one thing where it's WAY better than the Z2.
I don't experience anything as strange as you do though, it's mostly usable and I hardly notice it with the new firmware.
I did experience something very strange just BEFORE updating with one specific charger and one specific USB cable , the tablet wouldn't register any touch at all while it's was plugged in. As soon as I unplugged it it would work. The cable was fine with another charger and vice versa;
Weirdest of it all:
This happened while I was testing the output current for each combination of cable/charger and this particular couple was the one giving the "best" results; consistently between 1.1A and 1.2A
I can't reproduce this behaviour with the new firmware. All in all, it's usable for me. Biggest bug would be it not charging while playing power consuming games.
I have found mine goes more weird when it goes to sleep and i then wake it up, the screens sensitivity seems to be terrible, i have topress the off button and then start it again then its fine.
it will then mostly stay fine until the screen times out again then the same thing will happen when i wake it.
James: Same with my 521...
Touchscreen response was REAL BAD after updating to .402, then it went better and better day by day; strange phenomenon.
I also occasionally experience some touchscreen "numbness" after waking up the table with a double-tap, sometimes touch sensitivity suddenly becomes quite low just without any reason; touchscreen has problems detecting touches near the screen corners or doesn't react to touches at all. Solution: Switch to standby, and back on.
At the same time, the Android symbols (Back, Home, last apps) again become difficult to hit.
You can test this by slowly swiping your finger up from the lower bezel towards one of the symbols: If the touchscreen is ok, symbols get highlighted right after your finger reaches the lower edge of the symbol. If the touchscreen malfunctions, you need to move your finger up to the center of the symbols to get them highlighted.
So it smells like a software issue.
Touchscreen problems usually occur two to three times a day of normal use; so I regard it as acceptable - but the problem still isn't fully solved.
I would say it's a hardware issue which Sony attempts to counterbalance with software patches.
Just like on the Nexus7 (2013). There sfhub released a touchscreen fix which made the problem bearable for most users (with some experimenting with different versions of the fix, because each device is different).
I wrote a PM to sfhub asking him whether he could disclose how his fix works so that Z2 Tablet users perhaps could apply a similar, variable, tailor-made fix to their individual device.
No response, unfortunately.
Perhaps some of you could send the same request to him, and perhaps then he reacts?
every now and then, after double tap to wake, the tablet is extremely unresponsive.
I also just sleep/wake up again via power button and it's fine after that.
So my but feeling it's a software issue, not hardware issue.
- Frank
I never had touch problems but after updating to the latest firmware, the tablet is unusable from time to time
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
Which doesn't fill me with confidence on how quick this may get fixed.
The speed in which is gets fixed may determine if i just send the tablet back to Amazon for a full refund, unfortunately i have bought the Sony case and magnetic charger now as well
I'm just really puzzled what to do, what can i do apart from sent it back if Sony wont even acknowledge they are aware of the problem and will release a fix soon
The only thing is because i have now bought the charger and case, i kinda want to keep it.
It was a direct replacement for my Z1 which i still have, and that is also updated to 4.4.2 now, but that shows no touch issues at all.
What's very interesting and revealing:
When Sony was addressed a few days ago regarding battery problems on Tablet Z and a few phones after the Kitkat update, they immediately reacted!
They readily explained that it is a problem with the Google Play Services running amok and that a fix will come.
But it seems that just because this here is a Sony problem (and not one for which another company can be blamed like in the above one), Sony simply doesn't react at all and obviously orders the service employees to lie and say that they haven't heard at all of a touch problem.
Boooo, Sony, shame on you!
james_lpool said:
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
Click to expand...
Click to collapse
HAHA ! Exactly the same in Germany. Even after talking about that issue with the SAME person three days in a row, I still was told the problem was totally unknown.
Later, I had a more private talk with one of the support guys. He revealed to me there was an order from Sony to tell callers exactly that.
Ah, as I thought.
This is abysmal behavior by Sony, period.
Also on the Sony support forum, none of the official support staff has replied to any of the topics about touch screen issues. It seems they are just completely burying their heads in the sand...
FW .402 didnt fix the touch screen issue. It is noticeably better than any FW from before.
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
Diomorgan said:
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
Click to expand...
Click to collapse
Are you sure you're not just accidentally touching the home button while typing? That happens to me from time to time, which is a downside of having the navigation buttons centered compared to having them in the corner like on pre-4.4 Android tablets. I actually think Google should add a setting to choose if the navigation buttons on tablets are in the left corner, centered, or in the right corner. Having them centered also makes it awkward to reach these buttons when holding the tablet with two hands.

Keyboard problems, double letters

I bought yesterday Honor 10. I see that it has problem when typing message, lot of letters are double written.
I have this problem on both, Swype and GBoard.
Do you have same problems ? How to solve it ?
I did factory reset, and have newest firmware. Still same problem.
2clubbers said:
I bought yesterday Honor 10. I see that it has problem when typing message, lot of letters are double written.
I have this problem on both, Swype and GBoard.
Do you have same problems ? How to solve it ?
I did factory reset, and have newest firmware. Still same problem.
Click to expand...
Click to collapse
Hmm that's a weird thing to happen. Maybe return your device and get another one. To me it looks like the device have some kind of defect on haptic sensor
vampirian said:
Hmm that's a weird thing to happen. Maybe return your device and get another one. To me it looks like the device have some kind of defect on haptic sensor
Click to expand...
Click to collapse
Maybe there is possibility to adjust sensitivity of touch lcd ? I see that it's very sensitive when I touch the keyboard keys.
I read some issues that people had same problems with P9 and P10, and after changing the keyboard app it disapear. What keyboard do you use ?
doesnt sound normal,
exhange it now for a new one before you cant exhange it anymore.
honor is a great choice ands built quality is excellent. any brand can have this kind of manufacturing error.
just do all you can not to have to send this phone to repairs. because as with all brands, the chance is high that you ll get back a different phone from these 3rd party repair centers... that'll have a battrry that is no longer good, or maybe other problems.
thats what happened with my motorola phone. if a phone is broken you better repair it yourself.
2clubbers said:
Maybe there is possibility to adjust sensitivity of touch lcd ? I see that it's very sensitive when I touch the keyboard keys.
I read some issues that people had same problems with P9 and P10, and after changing the keyboard app it disapear. What keyboard do you use ?
Click to expand...
Click to collapse
I have stock rom and stock apps. Its not the app. Check on your settings if the glove mode is on please or at least if that setting exists cause i didn't check on this phone. If setting exists and glove mode is on then turn it off
sounds like glove mode enabled, thigh i think they call it different name in EMUI shipped with H10 AFAIR, something like touch high sensitivity, the phone using it is pretty much unusable
Doesn't seem to have a glove mode.
You changed to gboard and still same?

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