Z2 optimizing apps everytime. Won't recognize SIM or PC Connection - Xperia Z2 Q&A, Help & Troubleshooting

Hello Guys,
I have been looking all over a solution to this issue but haven't been lucky at all. You might be able to help me. Here's the case:
The past weekend I shut my phone off to remove my SIM off of my phone in orther to test it in another Android Phone. Once I put it back into my phone and powered it on it took like 10 minutes to power on and then optimize apps. The thing is that it didn't recognize my SIM card anymore and It also couldn't be shut off without having to force the shut down. It would be looping 'shutting down' all the time and never shut off. It also can't be detected by my PC but it can be charged normally with a charger. The phone once is powered on works kind of normally, but I find personally sometimes sloppy.
I already have restored it to factory state via settings and nothing has changed. I can't restore via recovery since I cannot acces. I've tried all the possible combos to enter and haven't been lucky so far (power+volume down, power+volume up, power+both buttons pushed, power+clicking several times volume up or down, etc.).
My Z2 is running stock lollipop 5.1.1 - .264.
Any idea of what's happening?
Greetings,
Fernando

esponges said:
Hello Guys,
I have been looking all over a solution to this issue but haven't been lucky at all. You might be able to help me. Here's the case:
The past weekend I shut my phone off to remove my SIM off of my phone in orther to test it in another Android Phone. Once I put it back into my phone and powered it on it took like 10 minutes to power on and then optimize apps. The thing is that it didn't recognize my SIM card anymore and It also couldn't be shut off without having to force the shut down. It would be looping 'shutting down' all the time and never shut off. It also can't be detected by my PC but it can be charged normally with a charger. The phone once is powered on works kind of normally, but I find personally sometimes sloppy.
I already have restored it to factory state via settings and nothing has changed. I can't restore via recovery since I cannot acces. I've tried all the possible combos to enter and haven't been lucky so far (power+volume down, power+volume up, power+both buttons pushed, power+clicking several times volume up or down, etc.).
My Z2 is running stock lollipop 5.1.1 - .264.
Any idea of what's happening?
Greetings,
Fernando
Click to expand...
Click to collapse
Does this happen with another SIM card? Did you have custom recovery installed before? Have you tried to flash a fresh FTF firmware trough flash tool?

5ageman said:
Does this happen with another SIM card? Did you have custom recovery installed before? Have you tried to flash a fresh FTF firmware trough flash tool?
Click to expand...
Click to collapse
I haven't tried with other SIM card but it's a fact that my sim card does work. I tested it in another phone.
It used to have once a custom recovery but I flashed it back to stock a while ago via flashtool.
Can't do any fresh flash via flashtool since my computer wouldn't detect the phone by USB lol.
I feel kind of screwed...

esponges said:
I haven't tried with other SIM card but it's a fact that my sim card does work. I tested it in another phone.
It used to have once a custom recovery but I flashed it back to stock a while ago via flashtool.
Can't do any fresh flash via flashtool since my computer wouldn't detect the phone by USB lol.
I feel kind of screwed...
Click to expand...
Click to collapse
I can confirm it can't be flashed via Flashmode. Phone won't start via flashmode (volume down then plug) step.

Is your phone rooted? If not try with kingroot method and then flashing a recovery and if it succeed then flash a new rom.

Related

Phone won't turn on

Sometimes my I5500 won't turn on.
This has already happened 2 times (with two different firmwares I5500XWJPL and I5503TTLPJP9). The phone shows absolutely no signs of life - screen is black, no sounds, nothing.
I tried everything: pressing VolumeDown+Center+Power, VolumeDown+Home+Power, with or without battery/SIM/charger/SD. Tried removing battery for 30 minutes, charging battery in external charger.
Sometimes when charger is connected, it shows green battery on the screen, but still won't boot.
Last times I spent several hours fiddling with it until it finally turned on..
Can someone tell my if there is a fast way to revive the phone next time this happens?
Maybe your arm11boot is damaged, but still partly working. You need replace that partition. I saw arm11boot partition image in one Russian FW. I can't remember actual name. You can try that, but caution. You might brick your phone compleatly!
sorry for reviving this thread.
but I got the same problem now. Tried to use ROM Manager to install CWM Recovery (following a blogpost explaining how to install a Custom ROM on the SG5). Might have accidentally clicked a different CWM Rec. version than I thought I did. However, ROM manager showed a message, telling me that CWMR was installed correctly.
So I wanted to boot into CWMR up to flash my device with the latest CyanogenMod 7 port from MADTeam. Used the "boot into recovery" option from ROM manager for that purpose. The next thing I know is my phone not reacting to anything.
Tried all methods mentioned afore (Vol- + Home + Power / Vol- + Center + Power, with/w.o. SD card and/or battery inserted). Screen keeps being off, no sign of life, phone wont even do anything when plugged to my PC or a charger.
The phone has been rooted properly before and was running Stock 2.1. Houston, we've got a problem.
Rigardi said:
sorry for reviving this thread.
but I got the same problem now. Tried to use ROM Manager to install CWM Recovery (following a blogpost explaining how to install a Custom ROM on the SG5). Might have accidentally clicked a different CWM Rec. version than I thought I did. However, ROM manager showed a message, telling me that CWMR was installed correctly.
So I wanted to boot into CWMR up to flash my device with the latest CyanogenMod 7 port from MADTeam. Used the "boot into recovery" option from ROM manager for that purpose. The next thing I know is my phone not reacting to anything.
Tried all methods mentioned afore (Vol- + Home + Power / Vol- + Center + Power, with/w.o. SD card and/or battery inserted). Screen keeps being off, no sign of life, phone wont even do anything when plugged to my PC or a charger.
The phone has been rooted properly before and was running Stock 2.1. Houston, we've got a problem.
Click to expand...
Click to collapse
Take your battery out, put it back in and turn your phone on, then it will boot up into recovery mode. I also have this problem from time to time, sometimes it boots into recovery, sometimes not and i have to remove/replace the battery.
I actually thought that this might be a useful feature for say - if you wanted to upgrade a friends phone to cyanogenmod in the pub, for example.
did try that. now even had the battery removed for about an hour. put it back in. still no reaction on pressing the power button or one of the combinations that should put it into recovery or download mode. no sign of life when plugging the phone to my computer or the charger.
I do fear the worst, though I dont know how ROM manager was actually able to brick the phone that badly.
Rigardi said:
did try that. now even had the battery removed for about an hour. put it back in. still no reaction on pressing the power button or one of the combinations that should put it into recovery or download mode. no sign of life when plugging the phone to my computer or the charger.
I do fear the worst, though I dont know how ROM manager was actually able to brick the phone that badly.
Click to expand...
Click to collapse
In that case then this also happened to me - While exploring the rom manager application after first ever flashing my phone i accidentally selected the wrong phone model from the 'flash clockworkmod recovery' option and my phone was gone forever. Perhaps your problem is similar.
(Luckily it was under warranty and they replaced it. The method worked so well in fact it happened 'accidentally' a second time i acquired a 3rd i5500 out of the box )
bought mine already used, so no chance for a warranty replacement :/
gonna give it a shot with a usb jig now, maybe i can get the thing into d/l mode with that, so I can revive it with odin.
Rigardi said:
bought mine already used, so no chance for a warranty replacement :/
gonna give it a shot with a usb jig now, maybe i can get the thing into d/l mode with that, so I can revive it with odin.
Click to expand...
Click to collapse
what about the Emergency DLoad Mode, which is not the Download Mode? Did you try it?
{ brvsn ~ CM7 on GT-I5500 ~ Tapatalk }
how do I access emergency d/l mode?
UPDATE
I actually CAN get download mode (or what I assume it to be) running by pressing Vol- + Menu + Power (while Vol- + Home + Power wont do anything, nor does the USB jig that arrived today). Took me some time to discover this, as this doesnt seem to be the usual 3-button-combination used. BUT: while the phone is now recognized by my PC, it wont show anything on the screen.
Odin (tried 4.28 and 4.43 on both win7 x64 and x32 and everyting related to Kies shut down) does now detect my phone. However, it always gets stuck at "Setup Connection" when I try to flash the stock rom or CWMR. Tried different approaches (from starting DL-mode with the phone being connected to my PC to separately starting DL mode and then connecting, starting it up with the battery already being in place, starting it up with sliding the battery in place while holding the 3 buttons etc.), none of them gets me further so far.
Another hint I found was setting the Baud-rate of the Samsung mobile modem to 203400, but this, unfortunately, didnt change anything.
Anyone got a lead on how to get Odin finally started properly?
Rigardi said:
UPDATE
I actually CAN get download mode (or what I assume it to be) running by pressing Vol- + Menu + Power (while Vol- + Home + Power wont do anything, nor does the USB jig that arrived today). Took me some time to discover this, as this doesnt seem to be the usual 3-button-combination used. BUT: while the phone is now recognized by my PC, it wont show anything on the screen.
Odin (tried 4.28 and 4.43 on both win7 x64 and x32 and everyting related to Kies shut down) does now detect my phone. However, it always gets stuck at "Setup Connection" when I try to flash the stock rom or CWMR. Tried different approaches (from starting DL-mode with the phone being connected to my PC to separately starting DL mode and then connecting, starting it up with the battery already being in place, starting it up with sliding the battery in place while holding the 3 buttons etc.), none of them gets me further so far.
Another hint I found was setting the Baud-rate of the Samsung mobile modem to 203400, but this, unfortunately, didnt change anything.
Anyone got a lead on how to get Odin finally started properly?
Click to expand...
Click to collapse
ops, sorry: I miss your previous message!!
Now I got it and read this last post.. let some time to think about it, I'll replay soon.. but, generally speaking, at this point there's not so much you can do..
If you can get it into Download or Recovery mode, then you should be fine.
Sent from my GT-I5500 using XDA App
Rigardi said:
UPDATE
I actually CAN get download mode (or what I assume it to be) running by pressing Vol- + Menu + Power (while Vol- + Home + Power wont do anything, nor does the USB jig that arrived today). Took me some time to discover this, as this doesnt seem to be the usual 3-button-combination used. BUT: while the phone is now recognized by my PC, it wont show anything on the screen.
Odin (tried 4.28 and 4.43 on both win7 x64 and x32 and everyting related to Kies shut down) does now detect my phone. However, it always gets stuck at "Setup Connection" when I try to flash the stock rom or CWMR. Tried different approaches (from starting DL-mode with the phone being connected to my PC to separately starting DL mode and then connecting, starting it up with the battery already being in place, starting it up with sliding the battery in place while holding the 3 buttons etc.), none of them gets me further so far.
Another hint I found was setting the Baud-rate of the Samsung mobile modem to 203400, but this, unfortunately, didnt change anything.
Anyone got a lead on how to get Odin finally started properly?
Click to expand...
Click to collapse
download mode is Vol - / Central Button / Power..
Im aware of that. However, Vol- + Menu + Power is the only key combination that the phone will react upon.
Anyway. Brought it to a mobile phone shop on friday, called them on monday and according to them, the phone should be fixed by tomorrow, wednesday. Seems like ROM manager has done damage that cant be undone without knowing how to handle a JTAG device. But at least its not completely broken. Learning that will cost me 25 Euros, though.
One final update to this: Got the phone back today, they were indeed able to fix it.
Conclusion:
While installing a non-fitting CWM-Recovery through ROM Manager will make your Galaxy 5 unfixable via Odin, it still can be saved by making proper use of a JTAG.
Rigardi said:
One final update to this: Got the phone back today, they were indeed able to fix it.
Conclusion:
While installing a non-fitting CWM-Recovery through ROM Manager will make your Galaxy 5 unfixable via Odin, it still can be saved by making proper use of a JTAG.
Click to expand...
Click to collapse
... for only 25 €!!!
{ brvsn ~ CM7 on GT-I5500 ~ Tapatalk }

[Q]Can't boot xperia x10 mini pro in flash mode and can't back it to stock ROM

Hello comrades,
I have xperia x10 mini pro. I rooted phone with Flashtool and installed CWM. I tried to boot it in flash mode (turned off phone, back button held and plugged in USB into the phone), but what I get is that my phone turned on always, like that I pressed Power button.
Earlier I couldn't boot it into the flash mode and I got that I charging battery, but after I installed CWM, phone always turns on.
Due to, I can't re-flash it because it always turns on. I tried with flashtool, PC companion, SEUS but all software need that I turn off phone and then hold back button and plug in usb and what I get is turned on phone. Please help me how to fix this problem.
I would like to re-flash it to stock 2.1.1.A.0.6 (2.1-update1).
Phone turns on even if I just plug in usb to phone (one end is in the PC and when I plug in other end into the phone, phone turns on). What is wrong guys?
bokivaol said:
Phone turns on even if I just plug in usb to phone (one end is in the PC and when I plug in other end into the phone, phone turns on). What is wrong guys?
Click to expand...
Click to collapse
Happened to me b4 if u want to repair with pc comp just remove the battery till u reach connection step then quickly connect battery and cable (nvm the cover) and hold back button when connecting if u do fast enough will work
sent from my u20i xperia x10 mini pro running mini cm9 3.0.2 on nAa ics 3
THX nAa. VERY MUCH!!!
Leave your phone plugged in and press POWER-HOME and BACK all together, as soon as the screen turns completelly black (backlight off too) releast POWER and HOME, and leave the back-button pressed, that will probably work too.
LukBoy99 said:
if u want to repair with pc comp just remove the battery till u reach connection step then quickly connect battery and cable (nvm the cover) and hold back button when connecting if u do fast enough will work
Click to expand...
Click to collapse
Can you explain me a little more detailed, i didn't get you very well. I am noob
How do you mean until I reach connection step, where should I reach connection step?
You take out the battery, then you go into PC Companion and follow the steps to repair your phone, until it asks to connect your phone in flash-mode.
Then do as he said (put the battery in etc.)
SmG67 said:
You take out the battery, then you go into PC Companion and follow the steps to repair your phone, until it asks to connect your phone in flash-mode.
Then do as he said (put the battery in etc.)
Click to expand...
Click to collapse
It doesn't work.
I tried and POWER-BACK-HOME buttons while the phone is plugged in (turned off and turned on), same sh..t. Phone starts like that I powered it on
stitypta had
What do you think, what will happened if I wipe it using CWM? Can I brick it on that way?
If you mean formatting your phone, so you don't have a system on there anymore... that probably will give you a brick. Flashmode is a hardware feature, implemented to install firmware and enable reparations to your phone's software.
Deleting everything you can will not magically solve your problem, as far as i know.
It might help if you get mad at the phone and abuse the back-button by repeatedly pressing it when connecting the phone.
SmG67 said:
If you mean formatting your phone, so you don't have a system on there anymore... that probably will give you a brick. Flashmode is a hardware feature, implemented to install firmware and enable reparations to your phone's software.
Deleting everything you can will not magically solve your problem, as far as i know.
It might help if you get mad at the phone and abuse the back-button by repeatedly pressing it when connecting the phone.
Click to expand...
Click to collapse
Does this mean that I have hardware problem. Phone works without any problem.
Somehow it doesn't detect you pressing the back-button, maybe there is some dust or dirt inbetween the contacts or something, since you flashed sucessfully before i don't think it's a serious hardware-problem.
SmG67 said:
Somehow it doesn't detect you pressing the back-button, maybe there is some dust or dirt inbetween the contacts or something, since you flashed sucessfully before i don't think it's a serious hardware-problem.
Click to expand...
Click to collapse
I didn't flashed it before, I couldn't do that. I couldn't unlock bootloader, because I couldn't boot it in flash mode (phone just show that battery charging), after installing CWM now phone even don't show that battery is charging (it turns on when I plug in USB in the phone without holding any button). This is nightmare!
You are still on the original firmware then?
I mean, your phone still works?
SmG67 said:
You are still on the original firmware then?
I mean, your phone still works?
Click to expand...
Click to collapse
Yes, I am on original firmware and phone still works, but I have problem to boot it in flash mode. When I plug in USB cable in the phone it turns on, like that I pressed POWER button. I don't press any button, but when I plug in usb cable 10-20 seconds and phone is on.
Yes, because your phone detects the usb-cable getting plugged in, even when it's off, it thinks you want to charge it, so (normally) it loads the kernel in order to start the charging-process, that is normal behaviour. I have been on a kernel that didn't support that feature, and it booted into the full rom before it started charging.
In short: the usb-port also functions as a power-button, sort off
Does the back-button work normally when you're on the firmware? (Like, open the app-drawer, pressing back-button should close it?)
SmG67 said:
Does the back-button work normally when you're on the firmware? (Like, open the app-drawer, pressing back-button should close it?)
Click to expand...
Click to collapse
Yes, the back button works perfect, closing apps (not close apps, but back to the phones "desktop"), back to previous pages in browser...
I am concerned because, before I installed CWM , when it was OFF and plugged in on USB, phone just showed black screen and when I clicked on some button I could see that battery is charging, that was all. Now, when I plug in USB it turns on like I pressed POWER button.
And off course never booted in flash mode because it turns on
SmG67 said:
Does the back-button work normally when you're on the firmware? (Like, open the app-drawer, pressing back-button should close it?)
Click to expand...
Click to collapse
What is app-drawer, I don't know what is that.
oh, that's the bit where you find all your installed apps, the grid you see when you press on the little triangle on the bottom of your desktop, or swipe up on the desktop.
I honestly don't know why your phone won't go into flash-mode though. Maybe try to take out your battery for about 10 minutes so your phone gets rid of all charge and static, and then try again.
SmG67 said:
I honestly don't know why your phone won't go into flash-mode though. Maybe try to take out your battery for about 10 minutes so your phone gets rid of all charge and static, and then try again.
Click to expand...
Click to collapse
I solved problem about POWER-ing on when I plug in USB. I installed new ROM "MiniCM7Pro_V21_Paul_XXX" via CWM because I didn't need to boot it in flash mode and now when I plug in USB I got that it charging battery and orange led diode.
But I can't boot it in flash mode even with new ROM, all the time orange led diode when I hold back button and plug in USB. I wiped out all date except something about "battery" from Advanced CWM options.
bokivaol said:
Hello comrades,
I have xperia x10 mini pro. I rooted phone with Flashtool and installed CWM. I tried to boot it in flash mode (turned off phone, back button held and plugged in USB into the phone), but what I get is that my phone turned on always, like that I pressed Power button.
Earlier I couldn't boot it into the flash mode and I got that I charging battery, but after I installed CWM, phone always turns on.
Due to, I can't re-flash it because it always turns on. I tried with flashtool, PC companion, SEUS but all software need that I turn off phone and then hold back button and plug in usb and what I get is turned on phone. Please help me how to fix this problem.
I would like to re-flash it to stock 2.1.1.A.0.6 (2.1-update1).
Click to expand...
Click to collapse
i dont have time to read if this was resolved but you need to leave your phone of for about 2 min the little bugger holds a charge for quit a bit you got one of the newer ones like mine i got this info from sony website at least 30sec power off before attempting to do the above steps also i do know how to get the phone out of this refer to the this thread http://forum.xda-developers.com/showthread.php?t=1635286&page=2 i only know this cause iam you !! lol as soon as i find a stock rom boom i am
http://minus.com/lbg0XZRW728Kwu ling for stock rom bro
follow step for step with the referance link above to reflash stock rom thanks that dude that told me
and it works cause i rebricked it lol i reflashed the same rom that did this to my phone and so far all above steps in referance link seem to be working"
http://forum.xda-developers.com/showthread.php?t=1636504 follow to the t you hav i.c.s 4.0 i guess works like a charm ! between both guides 25 min !!! yesterday i put 7hrs !! enjoy bro and thank thank the guys that root me they are the true credit iam just passing the info on too you that i got from both guides. look at my post and you will see i had this problem follow these steps and you will be fine remeber firs boot is the longest
best thing that ever happened to me was i bricked my my xperia mini pro u20 haha got ics out it lol

Flashed wrong MM ROM, now phone is dead - need help!

Hello,
I was so enthousiastic about the MM update that I didnt realize I was flashing the Z4 Table MM ftf to the Z5 compact. ****!! Now my phone seems to be dead. No vibrating, no lights no matter what I do.
I try to flash the correct ROM with Flashtool, but it doesn't recognize the device.
In device manager, the phone is not recognized "Unknown USB device, attempt for device descript failed" (if I translate correctly).
Is there something I can do?
Open flashtool. Select the firmware you want. And press on flash. Once flashtool prompts you, ONLY THEN you connect your phone while holding the power down button
Sadman Khan said:
Open flashtool. Select the firmware you want. And press on flash. Once flashtool prompts you, ONLY THEN you connect your phone while holding the power down button
Click to expand...
Click to collapse
Unfortunately it didn't work. I read in some other thread that battery has to die for the memory to reset, then recharge and flash. So I am waiting for this to happen... hope it's working.
Enrico2828 said:
Unfortunately it didn't work. I read in some other thread that battery has to die for the memory to reset, then recharge and flash. So I am waiting for this to happen... hope it's working.
Click to expand...
Click to collapse
If you're stuck on the Sony logo screen hold volume up and power to hard boot, there is no need to let the battery drain.
Download a fresh mm .ftf, load up flash tool and prepare files(exclude nothing), wait for flash mode prompt then plug in device while holding volume down(do not let go until it stays solid). It takes a long time to flash,you'll probably think it's stuck at times.
civicsr2cool said:
If you're stuck on the Sony logo screen hold volume up and power to hard boot, there is no need to let the battery drain.
Download a fresh mm .ftf, load up flash tool and prepare files(exclude nothing), wait for flash mode prompt then plug in device while holding volume down(do not let go until it stays solid). It takes a long time to flash,you'll probably think it's stuck at times.
Click to expand...
Click to collapse
I got back from work and no miracle happened. Phone is still dead. The screen is black. When i put it to charger or pc, no led is blinking. When I do hard reset (with little buttin next to sim tray) nothing happens. When I attempt to reset with power button + volume up nothing happens, no vibration.
I tried repair with Sony Companion, it does not recognize the phone. Windows first recognized the device as some generic, then on second and following attempts reports a malfunctionion USB device.
Have I destroyed my phone??? I never unlocked the bootloader or even unrooted. How could I destroy vital parts of the system? Isn't there some low level something there that still should enable me to flash another rom? How can I get to this part?
I feel a bit devastated now. I actually never realized flashing had this danger (if bootloader locked ...)
Enrico2828 said:
I got back from work and no miracle happened. Phone is still dead. The screen is black. When i put it to charger or pc, no led is blinking. When I do hard reset (with little buttin next to sim tray) nothing happens. When I attempt to reset with power button + volume up nothing happens, no vibration.
I tried repair with Sony Companion, it does not recognize the phone. Windows first recognized the device as some generic, then on second and following attempts reports a malfunctionion USB device.
Have I destroyed my phone??? I never unlocked the bootloader or even unrooted. How could I destroy vital parts of the system? Isn't there some low level something there that still should enable me to flash another rom? How can I get to this part?
I feel a bit devastated now. I actually never realized flashing had this danger (if bootloader locked ...)
Click to expand...
Click to collapse
try reinstalling your drivers also when you connect your phone to the charger do u get a charging light ?
did you try a different USB cable, i saw it hapen that crappy USB cables gives a bad flash, or doesn't recognize the device
If you really don't find any other solution, bring it to the Sony repair center/the shop you bought from and tell that it was updating to Marshmallow but after the restart, the phone was dead.
I highly doubt your phone will work again in the current state you've left it in.
I've flashed a boot.img from another device to see what happens, the phone just vibrates and turns back off. Can easily recover by flashing the correct boot.img, so it looks like yours is damaged at a lower level.
I assume the bootloader tried to update itself with files from the wrong device instead of checking.
Good Luck.
Sent from my E6653 using Tapatalk
Thanks everyone for the support. I didn't have a chance to report back earlier due to work. I want to describe everything as good as possible, so maybe other people having the same problem later on can refer to this thread.
When I put in the charger, no LED is turning on.
I tried a different computer (win7), installed flashtool and then ALL drivers included with flashtool drivers. No help.
I left the charger on for many hours, the previous night I also tried what is referred to as the "rubber trick". Nothing.
I looked at several threads, http://forum.xda-developers.com/showthread.php?t=1849170, http://forum.xda-developers.com/xperia-m2/help/hard-bricked-power-to-flash-mode-t3004020, http://forum.xda-developers.com/xperia-z2/help/help-bricked-z2-t3052671, http://forum.xda-developers.com/xperia-m2/help/dead-m2-recognized-somc-flash-device-t3304758. As far as I can see none of the people who encountered similar symptons have reported back solving it other then sending it to Sony repair.
I contacted Sony support, they asked me to charge it, attempt Sony Companion repair. Of course it doesn't help. So I contact them again tomorrow (indeed telling after MM upgrade it didn't start) and then send it to them.
I just don't understand how this could have been happened, seeing what celderic reports. Is it even related to me flashing the wrong ftf, or could it also happen even likely while flashing the good ftf?
Is flashing ftf's even save? If not, maybe we should warn people more about it. (I always assumed as long as you don't root / unlock bootloader nothing can really go wrong, cause the important parts I am never allowed to touch).
Ironic, I was so impatient for FINALLY getting a working, performing phone, boy, did I prolong my wait. It is really ridiculous Sony could sell us this piece of crap that is slower than my old Blackberry Z10 and make us bear it for so long, and then suddenly they are able to turn it into a superblazer. Should have been like this right from the beginning.
How long did you press the reset button? I had a similar situation with my Z1C a few days ago. Misclicked without realizing it and flashed a wrong rom. Out of frustration and because I was talking to somebody I pressed a paperclip against the reset button for about a minute. At that point the phone did vibrate, went blank again and I could put it in flash mode.
Hm .. I pressed it long, but probably not a minute long. Can't try again though, phone is on its way to repair center.
By the way, someone asked, I used original Sony cable.
Got my phone back working today. Very good support from Sony!! Only took 5 working days. (I'm in the Netherlands)

Rooted now won't shut down

Can someone please help?
i did something so totally stupid last night. i don't know why I did it. I must have been on a sugar high from all the candy, or something, but I made the stupid stupid stupid mistake of "rooting" my beautiful Ascend Mate 2 using Kingroot.
And now it won't shut down.
I started the shutdown process when I wen to bed last night and it was still doing the shutdown process when I got up this morning, and it won't shut down.
Can someone please help? I really need my phone to shutdown or to remove this, what I now know to be not very good, Kingroot rubbish.
Thanks.
Hold the power button for I believe 10 seconds and it should shut down, or possibly attempt to reboot. Do you know if it will boot or work normally afterwards?
Hi,
Thanks for the reply.
If I hold down the power button it reboots. I don't want it rebooting. I like to shut my phone down every night.
Any other options? Is there no way to remove Kingroot? I tried a bloatware remover app. It said it had uninstalled Kingroot but it is still showing on my phone and still works so I'm assuming it didn't remove it.
Would doing a factory reset work? I hate to have to do it but i will if necessary. Also, if I do a factory reset will it keep Android 5.1 or will it revert back to whatever Android was on the phone when I got it?
Thanks.
Even the Kingroot uninstaller won't uninstall this app.
I tried resetting the phone but all my apps (including Kingroot) are on my phone - even when I choose the option of setting it up as a new device.
I'm going to cry
So your device boots and works normally? I think you should just back up the apps/files you need onto your computer and then wipe the phone from recovery mode.
ScoobSTi said:
So your device boots and works normally? I think you should just back up the apps/files you need onto your computer and then wipe the phone from recovery mode.
Click to expand...
Click to collapse
I tried doing a wipe data/factory reset using the power/volume up button combination and setting it as a new device but Kingroot was installed when it booted up after performing this procedure.. So i tried a second time. Same result. I tried several times to uninstall it using the apps own uninstaller. It won't uninstall.
I have managed to get it to a point where Kingroot is force-stopped and disabled but I'd like it removed.
I'd also like my phone to shut down properly.
I used to love this phone. And now I don't. All because of my own stupidity!
You're probably going to have to reflash the stock firmware for your phone to get Kingroot fully removed. This will clear out all your files so make sure you have everything you want backed up. The firmware files for your phone can be downloaded from the mirrors provided in this post http://forum.xda-developers.com/showpost.php?p=61682526&postcount=3 . They should contain a folder called dload with some files in it. Copy the dload folder to the root folder of of an SD card and put the card into your phone. Reboot into SD upgrade mode by holding Volume up + Volume down + Power buttons at the same time. You can let go of the Power button when your phone powers on.Now, just sit back and watch the installation progress as the device verifies and flashes the update. After that, your phone should reboot automatically. This will clear out anything you have on the phone itself and will flash the stock firmware. once it reboots you should be free of Kingroot. hope this helps.
robertbarber said:
You're probably going to have to reflash the stock firmware for your phone to get Kingroot fully removed. This will clear out all your files so make sure you have everything you want backed up. The firmware files for your phone can be downloaded from the mirrors provided in this post http://forum.xda-developers.com/showpost.php?p=61682526&postcount=3 . They should contain a folder called dload with some files in it. Copy the dload folder to the root folder of of an SD card and put the card into your phone. Reboot into SD upgrade mode by holding Volume up + Volume down + Power buttons at the same time. You can let go of the Power button when your phone powers on.Now, just sit back and watch the installation progress as the device verifies and flashes the update. After that, your phone should reboot automatically. This will clear out anything you have on the phone itself and will flash the stock firmware. once it reboots you should be free of Kingroot. hope this helps.
Click to expand...
Click to collapse
Thanks for the reply. I'm trying to to do it now but it seems to stuck on 0 % .Hasn't moved since I started. Not sure if I should try to reboot phone or not.
Hi,
Just to let you know I did it last night at home, finally, and it worked a treat. Shuts down and restarts as it should and my keyboard works as fast as I do and not three hour behind like it was.
Thank you everyone who tried to help and to robertbarber for the solution.
Appreciate it
Hi,
Just to let you know I did it last night at home, finally, and it worked a treat. Shuts down and restarts as it should and my keyboard works as fast as I do and not three hour behind like it was.
Thank you everyone who tried to help and to robertbarber for the solution.
Appreciate it

Sony XZ1 G8431 bricked

Hello guys, i have sony xz1 g431, i bricked my phone when i try to install another rom of another device via twrp. Now my phone no light when connect to pc, no light when charging, flash tool doesnt recognize my phone. When i connect my phone to pc it only shows QUSB_BULK on my pc. I think it lost fastboot or something. I try hold down button, up button or both when connect to pc but still no light and nothing happen.
Please help me fix this problem or atleast some good suggestions to solve this problem. I will really happy for that. Thanks :crying:
Just have the phone powered off, hold just only the volume down button and while holding it, connect the phone to usb cable to your PC.
It should enter flash mode (green light), where you can flash stock firmware via newflasher (or possibly also via flashtool, but I do not use that).
If you have the phone off, hold volume up button while connecting to usb, it should enter fastboot (blue light), which also may be used for some recovery, if the phone has been unlocked (or for the unlock itself).
If any of those modes are available, the phone should be possible to recover.
j4nn said:
Just have the phone powered off, hold just only the volume down button and while holding it, connect the phone to usb cable to your PC.
It should enter flash mode (green light), where you can flash stock firmware via newflasher (or possibly also via flashtool, but I do not use that).
If you have the phone off, hold volume up button while connecting to usb, it should enter fastboot (blue light), which also may be used for some recovery, if the phone has been unlocked (or for the unlock itself).
If any of those modes are available, the phone should be possible to recover.
Click to expand...
Click to collapse
i have tried it but there's no light. I think it's dead :crying:
@Karl Einstein, have you tried both ways as suggested above?
Maybe you can examine what usb device appear (if any) in each of the described modes (tried to enter flash mode, tried to enter fastboot mode, tried to just plug the phone to usb without holding any button from power off state).
What happens if you try to enter recovery mode (twrp) - having your phone powered off, without usb connection, holding volume down and power, should enter twrp if you had it flashed before.
Do you get any vibration when hold the power button and.volume.key.up?
Karl Einstein said:
Hello guys, i have sony xz1 g431, i bricked my phone when i try to install another rom of another device via twrp. Now my phone no light when connect to pc, no light when charging, flash tool doesnt recognize my phone. When i connect my phone to pc it only shows QUSB_BULK on my pc. I think it lost fastboot or something. I try hold down button, up button or both when connect to pc but still no light and nothing happen.
Please help me fix this problem or atleast some good suggestions to solve this problem. I will really happy for that. Thanks :crying:
Click to expand...
Click to collapse
Well...I think your phone is dead...I'm really sorry to say that, but in this case, that is the only reasonable explanation.
Yesterday I flashed the GSI image, then tried to flash to eXistenZ, it just stuck in the startup interface. However, it can still enter flash mode and fastboot mode, I have no choice but to use the newflasher to re-flash the firmware, it will return to normal.
In general, Sony devices are hard to change bricks, unless the phone is a Japanese carrier's custom phone (generally can not unlock the bootloader, and can only flash some firmware).
I have seen users who have flashed CE firmware for the docomo version and then can't enter flash mode and fastboot mode.Unlike your device,her phone is totally dead...It can't be charged, and there is no prompt to connect to the computer.
If you can buy a motherboard from eBay or somewhere else,you can disassemble your phone,then replace the old motherboard.
Hope these helps.
Thank you guys for all your support. Finally i decided to skip this problem and i will buy a new device
TimCrownie said:
Well...I think your phone is dead...I'm really sorry to say that, but in this case, that is the only reasonable explanation.
Yesterday I flashed the GSI image, then tried to flash to eXistenZ, it just stuck in the startup interface. However, it can still enter flash mode and fastboot mode, I have no choice but to use the newflasher to re-flash the firmware, it will return to normal.
In general, Sony devices are hard to change bricks, unless the phone is a Japanese carrier's custom phone (generally can not unlock the bootloader, and can only flash some firmware).
I have seen users who have flashed CE firmware for the docomo version and then can't enter flash mode and fastboot mode.Unlike your device,her phone is totally dead...It can't be charged, and there is no prompt to connect to the computer.
If you can buy a motherboard from eBay or somewhere else,you can disassemble your phone,then replace the old motherboard.
Hope these helps.
Click to expand...
Click to collapse
Just a side note , why flash existenz on a gsi rom... As it is made for stock Sony only or did I just misread something..
I had the same issue before on my lenovo p2 it lost fastboot and download mode but the PC detect it as qusb bulk then Qualcomm USB h9008 I searched all solutions but no good I think it needs some kind of box to push the modes or change the mother board. So I changed to Sony instead of repair it
Karl Einstein said:
Thank you guys for all your support. Finally i decided to skip this problem and i will buy a new device
Click to expand...
Click to collapse
Sad to ear that...
I had the same issue with my previous Htc10.
As it was still under warranty, I have had to contact HTC support and told them that and OTA bricked it.
They accepted the issue and replaced the motherboard.
I was BL unlocked, rooted and custom rom when it happened and no issue with support as they had no mean to prove it ?.
If still under warranty try to contact Sony support and tell them the same story... Ota bricks my phone ?
lilbrat said:
Just a side note , why flash existenz on a gsi rom... As it is made for stock Sony only or did I just misread something..
Click to expand...
Click to collapse
I've flashed eXistenZ before flash GSI in my phone. I thought GSI image would cover my origin ROM like eXistenZ, so after flash GSI image in,I flash eXistenZ again.
j4nn said:
Just have the phone powered off, hold just only the volume down button and while holding it, connect the phone to usb cable to your PC.
It should enter flash mode (green light), where you can flash stock firmware via newflasher (or possibly also via flashtool, but I do not use that).
If you have the phone off, hold volume up button while connecting to usb, it should enter fastboot (blue light), which also may be used for some recovery, if the phone has been unlocked (or for the unlock itself).
If any of those modes are available, the phone should be possible to recover.
Click to expand...
Click to collapse
I have the same issue. My sony xperia xz1 G8342 got sudden dead. (Before dead, I remember I disabled "Developer Mode"). Now its not response by any mean except charging sign when i connect to Power source or PC. Xperia Flashtool shows "device connected with USB debugging disabled".
So, How Can I enter flash mode or fastboot mode? Is My phone recoverable? Please Help.
Thanks
Yesterday I was struggling with my XZ1 Compact and came across this thread that gave me some light to get my mobile phone back.
I guess it's way late for Karl now but just in case, I'm sharing my experience. I was working on my device to get LineageOS 18, as I'm a total newbie with roms I followed the different articles that were posted on Getdroidtips for this particular case: Unlocked bootloader, flashed TRWP and installled lineageos. But then I realized it would be good to have Google Play for restoring my files and apps, but when tried to reboot into recovery mode to get Gapps flashed, Black Screen Of Death started.
After that
with the phone plugged to the pc it wasn't recognized as a device (so adb or fasboot where useless)
the only thing the phone reacted to was to press and hold power + volume up (either for reset or power off)
but no matter what, next boot again BSoD
Tried the Xperia Companion but it prompted that repair was not possible as bootloader was unlocked.
Eventually found this life saver
j4nn said:
If you have the phone off, hold volume up button while connecting to usb, it should enter fastboot (blue light), which also may be used for some recovery, if the phone has been unlocked (or for the unlock itself).
Click to expand...
Click to collapse
From there, using fasboot I could reboot the device back with the LineageOS. I was still having issues with recovery boot but I'll post that on a different thread.
Thanks again to everyone for sharing thoughts and tips!

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