i'm facing two issues and the support is making me crazy
Bad wifi performances while bluetooth is enable
Bluetooth connection drops during calls.
I've opened two tickets and no solution found since one month.
For the first here is their answer :
With regards to your concern, wifi connection and bluetooth are sharing the same tunnel. Whenever you enable the wifi or bluetooth, one of them will go slow.
and
I really do apologize that our product did not meet your expectation. However, we will be escalating this one to our ROM and might do some improvements in the next updates.
For the second :
If this issue persists, please try to update the Bluetooth supported file in your other bluetooth device via system update or try some other Bluetooth which also supported Hands-Free Profile (HFP).
my other phones (lumia, iphone and samsung) work like a charm
i've only issues with the Oneplus X
The Oneplus X has some design issues and oneplus don't want to recognize it.
that's because the WiFi is only single band of 2.4 GHz, which is the same as Bluetooth operating frequency. that's a design choice (probably to save cost) and a hardware design.
so you'll have to turn off either one to have better WiFi or Bluetooth performance.
cmiiw.
Wonderfull feature nowadays
Related
Hi,
As a 1.3d user from the beginning. I was annoyed by the wifi behaviour of my folio 100. As time passed, my wifi network was beginning unreachable, not appearing anymore in the list or avaible networks. I was thinking that , as much users, my wifi driver or hardware was the cause. My other devices worked smoothly. Using the folio in my bed (that is new !) I've noticed a lack of coverage by my wifi router. Using the alternative firmware from dd-wrt on my linksys wrt54gl, i've increased the signal from 74 to 140 mdb and switched channel to one tha is not in use around me. Now the reliability of my connection is good on the folio. Meaning that the folio wifi chipset is maybe weak compared to an iphone or a macbook, and needs particular attention homeside.
Off topic, can't wait for that media player dexter teased us. I hope it handles every audio format to watch scene releases on the fly. I was surprised xbmc on iphone 4 could playback it.
Hello people,
This is not the normal complaint thread about WiFi and Bluetooth issues, so please don't flame without reading.
I have managed to reproduce and NOT reproduce the WiFi speed issues when streaming data or audio thru Bluetooth, and I have found a pattern.
I'm almost sure it is a Software issue. With the Prime running WiFi and Bluetooth over the same chip/antenna it is normal to have a speed drop when using both, but not to bring WiFi speed to a crawl (300kbps tops).
So, what I'm asking for is information about the Bluetooth device you are using, if you can give me brand and specific model better, the more information I have about the device the merrier
Second, I need information about your Wifi speed with stream and without stream or at leleast if you have major speed drops or your if Prime works well.
Ill be going this weekend to Saturn or something to try top-notch super expensive Bluetooth devices and see the results.
What is the pattern you found? It might explain why some people bt/wifi works fine and others dont.
demandarin said:
What is the pattern you found? It might explain why some people bt/wifi works fine and others dont.
Click to expand...
Click to collapse
Something about the Bluetooth profile being used by the tablet when connecting to devices.
I posted some videos about my prime being able to stream HD video while listening to it through Bluetooth. And some speed tests while using my AKG 830BT headphones.
What was my surprise when using the cheaper Motorola DC800 Bluetooth receiver or headphones? The issue everyone was complaining about here, WiFi speeds of 150K... which of course is useless for anything but chatting.
Doing some research I've found out that those motorola devices use older BT versions (2.0) and one of them does not have HQ A2DP audio.
Long story made short, after testing a few of the BTdevices I own, I found out some of them cause issues while others not.
That's why I'm asking now here, users with and without issues to post their BT Device Models/Brand so I can search which BTprofiles are being used and if some of them are causing issues.
Zephyrot said:
Something about the Bluetooth profile being used by the tablet when connecting to devices.
I posted some videos about my prime being able to stream HD video while listening to it through Bluetooth. And some speed tests while using my AKG 830BT headphones.
What was my surprise when using the cheaper Motorola DC800 Bluetooth receiver or headphones? The issue everyone was complaining about here, WiFi speeds of 150K... which of course is useless for anything but chatting.
Doing some research I've found out that those motorola devices use older BT versions (2.0) and one of them does not have HQ A2DP audio.
Long story made short, after testing a few of the BTdevices I own, I found out some of them cause issues while others not.
That's why I'm asking now here, users with and without issues to post their BT Device Models/Brand so I can search which BTprofiles are being used and if some of them are causing issues.
Click to expand...
Click to collapse
This makes sense though since it most likely is a hardware issue. A2DP is high bandwidth. The identified cause of our woes is the fact that wifi and bluetooth are on a single module. So when A2DP is being used, most of the modules time is used on bluetooth and less on wifi, thus slowing down speeds. The solution from ASUS was using RMAs to add another module so that one is dedicated to wifi and the other to bluetooth.
I could be wrong though.
st33med said:
This makes sense though since it most likely is a hardware issue. A2DP is high bandwidth. The identified cause of our woes is the fact that wifi and bluetooth are on a single module. So when A2DP is being used, most of the modules time is used on bluetooth and less on wifi, thus slowing down speeds. The solution from ASUS was using RMAs to add another module so that one is dedicated to wifi and the other to bluetooth.
I could be wrong though.
Click to expand...
Click to collapse
It would make sense, if it wasn't backwards!
The High Quality A2DP Profile audio is the one NOT killing my WiFi speeds. Every time my Prime connects to an older device using one of the other profiles the WiFi speeds go to hell.
Both WiFi/Bluetooth being in the same Module can cause speed drops, but not completely kill WiFi Speeds.
These are my speeds when using the AKGs Headphones:
No BT stream: 24.91 Mbps.
BT Audio streaming: 18.13 Mbps.
(video and stuff here)
That speed difference IS the one caused by both running on the same chip.
Same tablet, same router, but I change the headphones and the speed wont go past 150kbps. Doesnt matter if the prime is sitting on the router.
Anyways, I'm asking the people who was complaining about the speed (and those whose Primes do work)to feed some info, it is not like I'm gonna waste others time Ill do the research and tests. Just need a bigger data pool.
Go for it. Good luck
Sony DR-BT101 (headset, not an ear piece)
I was told by Asus they have a "fix" with new hardware if I wanted to RMA my device. I just don't know how effective the "fix" is.
fsured said:
Go for it. Good luck
Sony DR-BT101 (headset, not an ear piece)
I was told by Asus they have a "fix" with new hardware if I wanted to RMA my device. I just don't know how effective the "fix" is.
Click to expand...
Click to collapse
How bad is your WiFi loss, partial loss (normal from using WiFi/BT on same chip) or total, like going down to 150K~?
I have never measured as I just don't use the combo anymore. I know it happens, got frustrated, and use my wired ear buds after the first few weeks of owning the tablet. It does have the signal degrade though. The headset is about 2yrs old.
I can test it out when I get home. The work wifi is limited to 750kb download speeds per user.
I have a Netgear WNDR3700V1 with fibre 35/35mbit
Using the Plantronics BT300 headset the wifi drop to under 1 mbit or almost zero, YouTube buffers.
Without BT I have full speed above 30mbit at least.
The only way to "avoid buffering and dropouts" is to use a WN3000 Netgear Extender in same room where the Prime is.
This way I manage to listen to Youtube without drops.
So if the signal is still stron the loss is "not bad", but how many do have 35mbit up and down with fibre.
Those with low speed, will still have drops.
Hi
Just got my 16GB WiFi Tablet Z running 4.1.2 (build 10.1.C.0.370) a few days ago and I've noticed that while I have my Bluetooth headphones connected (to avoid using those pesky port covers ) the WiFi performance of the tablet becomes very poor and erratic. The tablet doesn't disconnect from any networks, it maintains a connection and the signal strength shows no change but pages become very slow to load (if they load at all) and YouTube videos will not buffer properly. It will then work fine for a few minutes but then have issues and become unusable afterwards.
I've had this issue every WiFi network I've tried. 2 in the house (2.4Ghz) and a 5GHz one along with the mobile hotspot on my phone.
I've never had this issue on any other device I've had (OG Nexus 7, HTC One, HTC One X+, Samsung Galaxy Note, ASUS Transformer TF100) so
I'm wondering if this is a software issue that may be fixed with the upcoming 4.2 update or a custom ROM or is it still there on other ROMs and it is a hardware issue?
Thanks
573W1E said:
Hi
Just got my 16GB WiFi Tablet Z running 4.1.2 (build 10.1.C.0.370) a few days ago and I've noticed that while I have my Bluetooth headphones connected (to avoid using those pesky port covers ) the WiFi performance of the tablet becomes very poor and erratic. The tablet doesn't disconnect from any networks, it maintains a connection and the signal strength shows no change but pages become very slow to load (if they load at all) and YouTube videos will not buffer properly. It will then work fine for a few minutes but then have issues and become unusable afterwards.
..
Thanks
Click to expand...
Click to collapse
First Time i connect with Bluetooth (Keyboard) the Wifi connect was lost...i had to restart the Tablet.. I hope it is only a Software Problem
This is a known issue for this specific tablet. It's on the Sony mobile discussion forums for tab z. Bluetooth and wifi work fine separately it's just when they are on together that issues appear. For me, wifi didn't stop working all together, it just took far too long to even load the most basic of websites. No response from one just yet.
Sent from my SGP311 using Tapatalk 4
UPDATE: Just updated to 4.2.2 and from what I have experienced, it seems as if they have fixed the issue. I can use my Bluetooth headphones and listen to music without any Wifi problems
Could anyone else confirm this?
573W1E said:
UPDATE: Just updated to 4.2.2 and from what I have experienced, it seems as if they have fixed the issue. I can use my Bluetooth headphones and listen to music without any Wifi problems
Could anyone else confirm this?
Click to expand...
Click to collapse
I am still facing this issue.
Hello people, I'm glad to join this forum!
I caught my Thor right in time before the latest update and successfully towelrooted. Many thanks to the local geniuses!
Everything works peachy after the root, google play, etc.
The only issue I encountered after rooting is that a couple of apps stopped working - Yandex Disk and Apps&Game (for 4pda forums). Deleting cache didn't help, had to remove both. I haven't tried to reinstall the yet.
And as for the title issue. If I use the bluetooth headset with hdx it works great, until the screen times out or turned off. Then the audio starts skipping randomly, through any app.
Also I tried using a BT mouse with the device, but it's pretty much useless for browsing - it starts to interfere with wifi, pages won't load, or load very slowly.
Just thought to ask if it's just my device or such BT issues are "normal" for HDX.
Thanks!
Sent from my KFTHWI using Tapatalk
Bluetooth skipping
"And as for the title issue. If I use the bluetooth headset with hdx it works great, until the screen times out or turned off. Then the audio starts skipping randomly, through any app."
I have had the same issue too. Both on stock rom and Cpasjuste/ggow's rom on Apollo. So no, this isn't just you.
I have tons of tablets and on each one certain Bluetooth devices will slow or even outright break wifi. It's the most annoying thing. At any rate the only solution I know of is to have 2 routers, one a 2.4 ghz b, g, n for the whole house to use and one 5 ghz router placed near where you primarily use your devices while on bluetooth. Bluetooth devices interfere with wifi on 2.4 ghz and 20/40 mhz frequencies so a 5 ghz router will still run your device and Bluetooth will work well. Yea it blows. One thing that REALLY makes this worse in tablets and laptops is when the manufacturer puts the radios on the same chip, or even real close together. Totally blows up the functionality of the device, and it happens way you more than it should. Cheap manufacturers make mistakes.
As of March 22, 2021, the Bluetooth performance is buggy and quite bad. It regularly fails to playback any audio on first connection on a device, often needing several reconnects to said device to get it working and even occasionally and full system reboot. With certain BT enabled car stereos and portable speakers that I have used with my ZenFone 6 and Xperia 5 Mk1, no issues what so ever. With the ZF7, its a buggy and unfortunate experience.
Waiting on the Android 11 update to see if that brings the necessary fixes.
Will update review when that time comes.
veer01_42 said:
As of March 22, 2021, the Bluetooth performance is buggy and quite bad. It regularly fails to playback any audio on first connection on a device, often needing several reconnects to said device to get it working and even occasionally and full system reboot. With certain BT enabled car stereos and portable speakers that I have used with my ZenFone 6 and Xperia 5 Mk1, no issues what so ever. With the ZF7, its a buggy and unfortunate experience.
Waiting on the Android 11 update to see if that brings the necessary fixes.
Will update review when that time comes.
Click to expand...
Click to collapse
Do you have any updates? Thinking of buying this phone and I use the Sennheiser TW2.
I switched over to a Samsung s20fe and i turn on and update the ZF7 every so often, and try it with my harman kardon onyx because i know it always gives problems with that speaker. I never had any problem with my ZF6 with the HK onyx. It still gives problems as of 29/08/2021.