N9 isn't recognized by Windows 7 pc - Nexus 9 Q&A, Help & Troubleshooting

Hi, I'm new to the N9, have had the tablet about a week. I have tried connecting it to my windows 7 Pc and the N9 isn't recognized. I have tried all the basics, all drivers are current, set tablet to mtp, and not found. I have connected to a friend's Windows 10 PC and the N9 is found immediately. My N9 is a wifi only device, non rooted. I have 2 other Android devices that my W7 PC finds with no issue. Anyone else experience this, and or have any suggestions on how to fix this issue ? Not looking to root at this point. Any help and guidance would be greatly appreciated

I think there are many threads about this problem. Nexus Root Toolkit has a driver installation feature.
If you were starting from scratch I'd delete any unknown "tablet/usb" devices in Device Manager - look for the also delete drivers option.
Google's W7 installation instructions are here http://developer.android.com/tools/extras/oem-usb.html#Win7
On this page http://developer.android.com/sdk/win-usb.html is a link to download a zip file of the drivers (not the full SDK package) Click here to download the latest Google USB Driver ZIP file.
This software http://www.nirsoft.net/utils/usb_devices_view.html is possibly better than device manager in deleting drivers

In some cases, you need to enable ADB on your N9 before plugging it into your PC (Settings -> Developer Options -> Android Debugging).

peterk-1 said:
I think there are many threads about this problem. Nexus Root Toolkit has a driver installation feature.
If you were starting from scratch I'd delete any unknown "tablet/usb" devices in Device Manager - look for the also delete drivers option.
Google's W7 installation instructions are here http://developer.android.com/tools/extras/oem-usb.html#Win7
On this page http://developer.android.com/sdk/win-usb.html is a link to download a zip file of the drivers (not the full SDK package) Click here to download the latest Google USB Driver ZIP file.
This software http://www.nirsoft.net/utils/usb_devices_view.html is possibly better than device manager in deleting drivers
Click to expand...
Click to collapse
Thank you for your help, I had already tried all of this, but tried once more in case a step was missed. Every other Android device I have, or had never gave me an issue like this. The 2 android phones I have connect to pc without a problem, I am at a loss, lol.
When deleting drivers, should I have deleted all drivers for all devices, or just the ones installed from N9 ? Thanks again for your help

eckharttim said:
Thank you for your help, I had already tried all of this, but tried once more in case a step was missed. Every other Android device I have, or had never gave me an issue like this. The 2 android phones I have connect to pc without a problem, I am at a loss, lol.
When deleting drivers, should I have deleted all drivers for all devices, or just the ones installed from N9 ? Thanks again for your help
Click to expand...
Click to collapse
I've not got access to a Windows 7 PC. Does this page help http://www.topnotchtablets.com/FixUSBproblems
A basic one. I don't think it's relevant until you have a connection. Do you know that the N9 USB connection defaults to "charging only" and you need to pull down the notification menu to enable MTP to see the device contents
In USBDeview
Expand the window there are a lot more columns
There is a "connected" y/n column. I'm not certain that this works as expected, I can connect a tablet and despite an F5 refresh or a restart of the program it will stay a "No"
Look at the VendorId column AFAIK everything Google Nexus related has an ID of "18D1"
Have tried to establish what, if anything pops up in Device Manager when you plug in the N9 so you can disable it? Nirsoft have a program http://www.nirsoft.net/utils/device_manager_view.html that gives a table view of all devices - no clicking to expand trees

peterk-1 said:
I've not got access to a Windows 7 PC. Does this page help http://www.topnotchtablets.com/FixUSBproblems
A basic one. I don't think it's relevant until you have a connection. Do you know that the N9 USB connection defaults to "charging only" and you need to pull down the notification menu to enable MTP to see the device contents
In USBDeview
Expand the window there are a lot more columns
There is a "connected" y/n column. I'm not certain that this works as expected, I can connect a tablet and despite an F5 refresh or a restart of the program it will stay a "No"
Look at the VendorId column AFAIK everything Google Nexus related has an ID of "18D1"
Have tried to establish what, if anything pops up in Device Manager when you plug in the N9 so you can disable it? Nirsoft have a program http://www.nirsoft.net/utils/device_manager_view.html that gives a table view of all devices - no clicking to expand trees
Click to expand...
Click to collapse
Thank you for your help I greatly appreciated it. After trying pretty much everything, I decided to see if the ruu's for my two phones would run on W10. They did, so I then proceeded to update my W7 to W10. N9 communicates perfectly now with my PC. Thank you

Related

Step by Step guide to enabling ADB Connection on your stuborn Nook Tablet

(I cannot post links at this time, a quick Google Search or a look at the Topic titled "Full Root")
The goal of this guide:
I rooted my family members Nook last night but got hung up for a few hours trying to get the ADB Drivers enabled. This is how I made it work. This guide will be expanded and improved once I have my own Nook Tablet (Jan 12th).
Things you need:
• Nook Tablet (Duh)
• USB cord to go between NT and Windows PC
• PC with Windows installed (Tested on XP and x64 Windows 7)
• TGPS_Launcher.apk Installed to your Nook
• ADB USB Drivers for Nook Tablet Extracted to C:\Ntroot on your PC
• USBDeView open on the Windows PC
Step 1:
Ensure that your Nook is version 1.4.0 and not 1.4.1. (I will expand this step later when I have a nook in my hand, I suggest a Google search if you do not know how to do this)
Step 2:
Find this thread on your Nook and download the TGPS_Launcher.apk to your device, then install it. This is well covered in many other threads. (Will expand this step when I have a nook in my hand)
You should now be able to allow USB Debugging, and disable Auto Mount. These settings can sometimes change without your permission, so always uncheck and recheck them to ensure they are properly set.
Step 3:
Plug in your Nook to your PC. Your nook should still respond to your commands, if it tell you in USB Mass Storage mode, then retry Step 2.
Go into your Device Manager. If your Nook shows up with a yellow explanation mark indicating an Error, then you’re in business and really don’t need this guide. All you need to do is update drivers from the file C:\Ntroot. However, assuming that your Nook shows up under Disk Drives and USB Mass storage, then ADB wont be able to see your Nook, please keep reading.
Step 4:
Time to start the USBDeview utility. This utility will open to a list of almost all the drivers your computer has for USB Devices. We are going to uninstall a few of them, namely anything that says “Android” “Nook” or in my case, “Motorola”. You do not need to remove any that specify ADB.
Near the top right hand side, you can sort drivers by when the device was last connected. Do this, then remove any utilities used when you plugged your nook in. Done? Ok, time to see if your work was for nothing.
Step 5:
Make sure once again that USB Debugging is turned on for your Nook. Unplug the Nook, then Unchecked USB Debugging and Check it again. Now plug your device back in and check in Device Manager. You will hopefully see one of two things:
A: You will see your nook with a yellow error icon next to it, which means you just need tell it to update from C:\Ntroot.
B: At the top of the device manager you will see Android Devices, and your nook will show up as Android Composite ADB Interface
If your Nook is still showing under disk drives and mass storage, then try steps 3 and 4 again. Still having trouble? Do a factory reset and try again from step 1.
You should now be able to run your rooting program!
(I feel this should be in the Dev forum, but this is my first post and I was not allowed. Perhaps a mod would like to move this topic?)
I plan on purchasing my own Nook on the 12th on Jan, at which point I will add pictures and expand on my guide. This guide is written from memory and will be edited and improved.
Please consider this guide an Alpha Version
Good write up!
The procedure worked fine on my laptop. When I did it on on my home PC I forgot to disable auto-mount and the Nook installed itself as mass storage. I was able to right click -> un-install all the USB Mass Storage entries (with the Nook unplugged), disable auto-mount, plug the Nook back in, and have it show up correctly.
In short, I did not need to use "USBDeView" as I was able to remove the diveres manually. I suppose if you have more than a handful for USB devices (I just have a Mouse, Keyboard, and printer) "USBDeView" might be helpful to determine which drivers to un-install...
The device manager is enough for most people, but there is a somewhat large number of us that are having trouble still. Possibly because of other devices we have installed before. (I dont understand how all the drivers work and I wont pretend to)
Some people have go so far as putting a fresh install on Windows on a partition of a PC.
I had this problem with both my laptop and my desktop, which surprised me. This worked on both the laptop and PC, so hopefully it can help other people.
I cant wait to get my own tablet on the 12, I will take lot of pictures and make this process more user friendly.
I did all of the steps several times and I still get WPD Driver for the portable device and mass storage for my Nook Tablet. I am guessing I am up a river without a paddle right now.
I will try it in Linux and/or try it on someone's Windows machine.
I am trying to install the drivers from Google's SDK package. So I browse to the correct folder, but device manager says "windows could not find driver software for your device".
Any suggestions? Is there any other set of drivers specifically for NT?
mtelesha said:
I did all of the steps several times and I still get WPD Driver for the portable device and mass storage for my Nook Tablet. I am guessing I am up a river without a paddle right now.
I will try it in Linux and/or try it on someone's Windows machine.
Click to expand...
Click to collapse
Did you sort by last time plugged in and delete all of those too? Have you re-checked and then re-un-checked automount/usb debugging and such?
This is interesting, you'll have to come back and let me know if you ever get it working on your PC. Maybe its a good excuse for a nice healthy re-format and reinstall of windows?
l3ft3r1s said:
I am trying to install the drivers from Google's SDK package. So I browse to the correct folder, but device manager says "windows could not find driver software for your device".
Any suggestions? Is there any other set of drivers specifically for NT?
Click to expand...
Click to collapse
I don't know if they are different, but I used the drivers specificly from the thread about rooting the NT. [I would post a link, but I'm typing from my phone]
You have the yellow error mark next to your device? If so you've almost got it!
The_Joe said:
I don't know if they are different, but I used the drivers specificly from the thread about rooting the NT. [I would post a link, but I'm typing from my phone]
You have the yellow error mark next to your device? If so you've almost got it!
Click to expand...
Click to collapse
Yeap, that did the trick, thanks. Drives installed successfully this time, but adb devices still returns nothing.
Thats very odd. It shows up in device manager as an ADB device?
If so, please try the NookandZergy file, then copy the results so we can try to farther assist
What devices have you rooted before?
I cannot help but feel I will be 100x more useful in a week when I have my device in hand...
adb error: device offline
This drove me nuts for at least a day. Turns out it is what happens when you are plugged into a USB 3.0 port on your PC side. Find out which USB is 2.0 (Front Panel for ZT Systems), use it and life suddenly gets really good.
The_Joe said:
Thats very odd. It shows up in device manager as an ADB device?
If so, please try the NookandZergy file, then copy the results so we can try to farther assist
What devices have you rooted before?
I cannot help but feel I will be 100x more useful in a week when I have my device in hand...
Click to expand...
Click to collapse
At last, after many different things I tried, I am getting a response to adb devices!
I tried disabling and uninstalling usb devices, uninstalling java 7 and installing java 6, re-installing android sdk, at last it worked. Sorry, I can't guess what the problem was :/
l3ft3r1s said:
At last, after many different things I tried, I am getting a response to adb devices!
I tried disabling and uninstalling usb devices, uninstalling java 7 and installing java 6, re-installing android sdk, at last it worked. Sorry, I can't guess what the problem was :/
Click to expand...
Click to collapse
The problem is sdk uninstall and use ccleaner to clean your PC and registries. Use the drivers provided in this forum
Sent from XDA using one of my Android Toys
Edited post to: Sorry to bother anyone, I found the problem. Thank you all for helping!
Well I have done everything and still get permission denials for copying and chmod on my Nook Tablet.
Took the Nook to work and tried it on a fresh machine. Everything went great. Drivers installed and everything ready for usb debug and non-automount and then I run into the same permission errors and being denied access to the folder for Zerk and no chmod.
Same issue no matter what machine. What is wrong with my tablet? I am re-rooting it from being automatically upgrade to 1.4.1. I get it to 1.4.0 with the SD card restore.
LadyPenley said:
Edited post to: Sorry to bother anyone, I found the problem. Thank you all for helping!
Click to expand...
Click to collapse
In the future don't delete your original, just post an edit with the fix. That way when someone else has a similar problem your post can help.
Sent from my BNTV250 using xda premium
mtelesha said:
Well I have done everything and still get permission denials for copying and chmod on my Nook Tablet.
Took the Nook to work and tried it on a fresh machine. Everything went great. Drivers installed and everything ready for usb debug and non-automount and then I run into the same permission errors and being denied access to the folder for Zerk and no chmod.
Same issue no matter what machine. What is wrong with my tablet? I am re-rooting it from being automatically upgrade to 1.4.1. I get it to 1.4.0 with the SD card restore.
Click to expand...
Click to collapse
Did you find a solution? Thats a problem I sadly dont know how to help with. I would start with:
-Check USBDeview and delete anything android/Nook/usb related. Delete just about everything.
-Restart the device
-Uncheck and recheck the USB Debugging boxes
-Recheck and uncheck the auto-mount box
-Test
-Try a different USB Port
-Try another PC
Thanks but didn't work.
thanks, Joe. I did exactly as you mentioined below and had the Android/Nook appear at the top of the Devices listing. However, the adb command still can't find the device. Any suggestions?
Stan White
*****************
The_Joe said:
(I cannot post links at this time, a quick Google Search or a look at the Topic titled "Full Root")
The goal of this guide:
I rooted my family members Nook last night but got hung up for a few hours trying to get the ADB Drivers enabled. This is how I made it work. This guide will be expanded and improved once I have my own Nook Tablet (Jan 12th).
Things you need:
• Nook Tablet (Duh)
• USB cord to go between NT and Windows PC
• PC with Windows installed (Tested on XP and x64 Windows 7)
• TGPS_Launcher.apk Installed to your Nook
• ADB USB Drivers for Nook Tablet Extracted to C:\Ntroot on your PC
• USBDeView open on the Windows PC
Step 1:
Ensure that your Nook is version 1.4.0 and not 1.4.1. (I will expand this step later when I have a nook in my hand, I suggest a Google search if you do not know how to do this)
Step 2:
Find this thread on your Nook and download the TGPS_Launcher.apk to your device, then install it. This is well covered in many other threads. (Will expand this step when I have a nook in my hand)
You should now be able to allow USB Debugging, and disable Auto Mount. These settings can sometimes change without your permission, so always uncheck and recheck them to ensure they are properly set.
Step 3:
Plug in your Nook to your PC. Your nook should still respond to your commands, if it tell you in USB Mass Storage mode, then retry Step 2.
Go into your Device Manager. If your Nook shows up with a yellow explanation mark indicating an Error, then you’re in business and really don’t need this guide. All you need to do is update drivers from the file C:\Ntroot. However, assuming that your Nook shows up under Disk Drives and USB Mass storage, then ADB wont be able to see your Nook, please keep reading.
Step 4:
Time to start the USBDeview utility. This utility will open to a list of almost all the drivers your computer has for USB Devices. We are going to uninstall a few of them, namely anything that says “Android” “Nook” or in my case, “Motorola”. You do not need to remove any that specify ADB.
Near the top right hand side, you can sort drivers by when the device was last connected. Do this, then remove any utilities used when you plugged your nook in. Done? Ok, time to see if your work was for nothing.
Step 5:
Make sure once again that USB Debugging is turned on for your Nook. Unplug the Nook, then Unchecked USB Debugging and Check it again. Now plug your device back in and check in Device Manager. You will hopefully see one of two things:
A: You will see your nook with a yellow error icon next to it, which means you just need tell it to update from C:\Ntroot.
B: At the top of the device manager you will see Android Devices, and your nook will show up as Android Composite ADB Interface
If your Nook is still showing under disk drives and mass storage, then try steps 3 and 4 again. Still having trouble? Do a factory reset and try again from step 1.
You should now be able to run your rooting program!
(I feel this should be in the Dev forum, but this is my first post and I was not allowed. Perhaps a mod would like to move this topic?)
I plan on purchasing my own Nook on the 12th on Jan, at which point I will add pictures and expand on my guide. This guide is written from memory and will be edited and improved.
Please consider this guide an Alpha Version
Click to expand...
Click to collapse
whitets said:
thanks, Joe. I did exactly as you mentioined below and had the Android/Nook appear at the top of the Devices listing. However, the adb command still can't find the device. Any suggestions?
Stan White
*****************
Click to expand...
Click to collapse
I had literally this exact same problem the 6th time I restored and flashed. IF im right, you just need to uncheck then recheck usb debugging.
Let me know if it works!

One way to get Windows 7 to detect your Fascinate after flashing a new ROM like AOKP

Ok hopefully this helps someone. After flashing the amazing AOKP ROM (literally best ROM I've ever flashed...Holy stable batman) I noticed that on Win7 x86 or x64 that USB file transfer to/from SD card worked fine...as did Odin but Windows could not find a driver for my phone anymore. This creeped me out because this meant adb would not be able to connect. Running the adb devices command would not show anything.
I tried 3 different Win 7 machines and a WinXP machine all of them used to work but now they didn't I read the FAQ, I goggle searched xda and droid forums and tried everything, cables, switching USB ports, phone settings, dev settings, new usb drivers but, I could no longer get adb to connect.
So I started looking closely at the Samsung USB drivers I have on my machines which worked fine on stock ROMs, and a few other custom ROMs (not blaming AOKP no disrespect) and I found that the hardware id for my device changed and the device string wasn't referenced in any of the USB drivers files. So I forced the correct driver to install and it worked! So if that is all you need to know cool, if you some of you need the steps here they are:
I'm assuming you already have Samsung USB drivers and adb from the SDK installed (if not there's tons of info on this site to get both)
I'm also assuming you installed the USB drivers so they are in the default location, if you extracted a zip file or something you will need the path to the USB drivers
Last assumption... I tried 3 different versions of Samsung USB drivers and for each one the ssadadb2.inf that has the ADB driver was in the USB Drivers\16_Shrewsbury folder...If you don't find it there do a search in the USB Drivers folder and reference that location for step 13
Click Start button, then right-click Computer, then click Manage
Click Device Manager
Expand Other devices, you should see SCH-I500 with the yellow exclaimation point
Right-click it then click Update Driver Software
Click Browse my computer for driver software
Click Let me pick from a list of drivers
Scroll up, highlight Show All Devices, click Next
Click Have Disk
Click Browse
Browse to C:\Program Files\SAMSUNG\USB Drivers\16_Shrewsbury
Double-click ssadadb2.inf, click Open, Click OK
Highlight SAMSUNG Android Composite ADB Interface, click Next
You will get an "Update Driver Warning" saying cannot verify compatibility with your hardware, click Yes
You should see Windows has successfully updated your driver software, click Close
Back in device manager under ADB Interface you should see the driver name you just added....the entry under Other devices should be gone
Connect your data USB cable (not a charging only cable...if you can't tell the difference just be sure you used this cable for data before)
Open a cmd prompt (start>run>cmd enter if you didn't know)
browse to where you installed adb and type "adb devices"
You should see your device and a serial number again....back in business
Like I said no disrespect to AOKP I rock my B31 (soon to be 32) Pink Unicorn proudly This hopefully applies to anyone who had a hardware id change from any ROM.

[Q] CyanogenMod 11 -> Eclipse/ADB not detecting YP-G1 device

Howdy.
I recently updated my YP-G1 from CM10 to CM 11 [4.4.2]. I need to use my device for Android app development (and have used it before way back when it was on stock, but haven't used it in a very long time), but am unable to get ADB/Eclipse to detect that there is a device detected. Using the emulator is not an option at this point, as I need to do some work with a real camera.
I've got the Android USB debugging enabled on the device, and the little notification that debugging is enabled comes up when I plug it in.
Things I've tried:
1) Update Eclipse/ADT (complete uninstall + reinstall)
2) Update Google USB Driver (from SDK manager)
3) Update Samsung Kies
4) Google
The only related forum thread that I've located for this situation is: http://forum.xda-developers.com/showthread.php?t=1776828, which just implies that Windows should be auto-detecting the device. Windows is not doing that.
I have noticed that the YP-G1 drivers do not show up as installed under Device Manager. Perhaps that is the source of the problem? I have not been able to rectify that situation via Kies, so I am unsure. Kies doesn't even detect that the device is connected!
If it matters, I'm running on Windows 8.
Thanks much.
P.S. -- I'd post in the CM11 thread, but since I just registered, I am not allowed to do so, unfortunately.
Edit: I got mine to work finally. I solved my issue by allowing windows to automatically search windows updates for drivers. After I did that it found them and it worked, so try that.
I too am having this issue and it's really bugging me. I've tried everything I can possibly think of but I cannot get the drivers to install. I'm using windows 7 64 bit and it sees the YP-G1 but it doesn't have the drivers so things like kies and adb won't detect it. Any solution would be very helpful.
Strange...that's what the thread I linked to suggested. I've tried that multiple times to no avail. Perhaps Windows 8 doesn't find it, while 7 does for some reason? I've tried doing searches via both Device Manager and Windows Update.
Could you perhaps upload the driver files it found? You should be able to figure out what/where those are by using Device Manager, then right click the YP-G1 and go to Properties, then the driver tab, then driver details. Maybe they'll work on Windows 8 as well as 7. I might try plugging my device into someone else's computer to see if somehow mine is just acting stupid.
Thanks for your reply!
Edit: I've plugged my device into another computer. You're right -- on Windows 7, it can find the drivers just fine. On Windows 8, it can't. Go figure. Now to figure out where to get those files and/or how to get the device recognized..... (??)

MTP driver apparently OK but not in explorer

Hi, I recently changed to Win 8.1 (x64) and for some reason the OS is not recognizing my phone or my tablet (both have MTP interface).
Apparently the drivers (MTP & ADB) are correctly installed, I see both of them on the device manager with no errors, and I can even connect through ADB. Also, in the devices and printers site I see them under the unspecified type. I also see them on the safely remove menu (but the icon is a generic device, not a multimedia one).
I've tried countless solutions, and also all types of drivers. Sometimes I get error 10, sometimes nothing.
I've read one solution that is to install the media feature pack for N versions of Windows but that's not my version. But then I remembered that I messed up with the system codecs not long ago. Maybe there is a connection?
Apart for MTP and ADB devices in device manager, I have a hidden device under "other devices" category with the name of the phone (GT-I9300 in this case). That's the name that should be seen on the explorer to access the phone's files.
Anyway, I can't explorer any android device through MTP.
Any solution or approach to find the error?
I will provide any info you guys need.
Thx in advance!
Anything? I've been trying things literally all day and I'm starting to feel very fustrated...
I've tried this:
http://forum.xda-developers.com/galaxy-s3/themes-apps/guide-troubleshoot-mtp-driver-t2518821
And nothing at all. It's not the phone because I only changed from win7 to 8.1, I did nothing to my phone. And also it's not just my phone, also my tablet or any other mtp device. Also, the driver seems to work well on device manager, the problem is that threre's no device in explorer to open it.
Any ideas??? I'm freaking out!!
Problem solved. Guess what was the cause: the Media Scanner Optimizer Xposed module. Don't know why though. If anyone knows how to fix it please tell me, otherwise it will remain deleted from my phone.
Thanks.

MTP problem

Hello, my device isn't showing up in my pc. i turned on "usb debugging" too but no luck. i can't copy my things from pc. Here's the mtp driver is missing from my pc (attachment attached)
i reinstalled my windows 10 , downloaded drivers, pdanet but still same problem. anyone help me ? ?
Nfury00701 said:
Hello, my device isn't showing up in my pc. i turned on "usb debugging" too but no luck. i can't copy my things from pc. Here's the mtp driver is missing from my pc (attachment attached)
i reinstalled my windows 10 , downloaded drivers, pdanet but still same problem. anyone help me ? ?
Click to expand...
Click to collapse
Make sure you have your devices drivers installed. Search Google for them. You can most likely find them on XDA. If you can't you can find them on to Manufactured side. Where you can search for example Miracle box and then go to their site and look in their support section and you will for sure Find the drivers. Open device manager back up when you get the drivers. make sure you have your devices drivers installed. Search Google for them. You can most likely find them on SDA. If you can't you can find them on the manufacturer site. Or you can search for example miracle box ending go to their site and look in their support section and you will for sure find the drivers. Open device manager back up when you get the drivers after you've install them make sure that they're correctly installed if you still see in teepee like that right click it and then select the driver manually and scroll down through to you find your manufacturer and if you don't find your manufacturer find any other empty p if you have other device drivers like Samsung HTC excetera and that will work just fine. There you go. Just did this voice to text. So sorry for the chopping sloppiness and what not.
Sent from my SM-G955U using Tapatalk
Thank you

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