4th Gen 8.9 HDX OS5 steaming app video playback issues. - Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot

All, I updated to OS5 a couple of weeks ago and since then I noticed that a few streaming apps seem to not function. I originally noticed the Showtime Anytime app wouldn't stream properly. The audio would play fine but the video would freeze and skip around. I don't use this app often so I figured maybe an app update would come later. Well, yesterday I tried to use WatchESPN and it was doing the same. It is a little different though as I can reboot the device and if I start WatchESPN right away I can watch something, but if I close the app and come back into it, it again does the freezing. Additionally, last night I tried to watch the GOP debate on the Fox News app and it did the same thing as the Showtime app. I did a factory reset to see if maybe something got hosed, but upon reinstalling the apps, I get the same response from the video. Again, the audio is fine. Normally I would think that the App is causing the issue but with multiple apps it looks like maybe a video rendering issue with the OS5? Can someone else test these apps and let me know what you are seeing? All of these apps worked fine before doing the upgrade. Hulu, Netflix, TWC and other apps work fine. Thanks.

Related

Pandora slow plays every other song & Hulu runs choppy..

Hi All:
So I've checked the different threads / forum topics and while some users have reported this issue on certain ROM's Q&A sections, I dont belive this to be a specific ROM issue as I have installed 2 different ROMS (VeganTab 7.1.0 and CM7 REPACKED - currently on CM7 repacked both ROMs are BL.2). I believe both roms are based on the same verison of droid.
With both ROMs, I;ve tried the following:
ISSUE:
With the newest Pandora installed, play a station. The 1st song plays fine, the 2nd song, play reaaaaallly slow. If you press the skip >> button, the next song play fine, the 4th song will play very very slowy
FAILED TO FIXES
1 - Change ROMS, by NVFlashing DETOX (on goodintentions website) partioning the hdd, doing wipes and flashing ROMs
2 - Cleared Data on Pandora, uninstalling Pandora and redownloading from the market
3 - restoring Pandora from TiBU, clearing Data and relog in.
On another note, I've notice HULU, doesnt play as well as it used to in a Default Browser, Dolphin and Puffin. You can start a show in any of them, video play back is choppy (audio is fine) and after the 1st commercial, the browser will freeze and lock up the device.
Other than that the both ROMS work fine but am looking for input on the issue to remain on these new versions of droid.
Thanks
anyone else experiencing these problems?
I have all these issues and would love to find a fix for it...
Im using VeganTab Ginger Edition right now, when playing Hulu the video will get choppy but the audio plays fine
When this happens sometimes the video will simply stop playing or switch to a black screen
the video will stop everytime the show starts up again after a commercial
sometimes the commercials will even have the video stop playing
If I change the video quality, switch from 288 to 360 to 480 and between when the video stops playing or freezes the video will return
I recently switched to vegan-ginger 7.1. I have the pandora issue but have not tried hulu yet.
I think a lot of them are having the pandora issue but have not seen any fixes for it.
I got the issue after 7.1 also - initially not every other song but in an attempt to resolve the problem I installed latest version Pandora app. Now the symptoms have worsened and I have the same issue - every other song plays slowly.
I tried installing the Hulu app - it plays OK but low res. Netflix did play one movie fast motion, but I did not associate this with the pandora issue and did not look closely.I have not had a repeat. Crackle and Youtube seem OK also.
I tried same fixes as nyciz - NG. Will try factory wipe this w/e - but to be frank i'm kinda getting tired of messing with it. Has anyone found a music app that is as good as pandora that works on vegan 7.1?
Ok so I got my issue resolved but it was by loading the older Vegan 7.0.0
This isn't a true fix but I get hulu and Pandora working.
Caution, this version has issue with new market. I froze old market with TiBu to resolve.
Sent from my SGH-I897 using xda premium
I have heard it is GB... but i run GB on my SGS4G and have no issues with Pandora. I don't want to role back to the earlier Vegantab.
I had "fixed" it once, unfortunately, i don't remember what i did.. (big help i know) If i am not mistaken, i used a difference kernel with the Vegan ROM... I have since tried a few diff ones to to avail.
I guess either the devs don't see this as an issue, or they aren't having it. Pandora is HUGE for me, i use it all the time... would love to have it working on my Tab...but i lack the patients, time, and knowledge to try to find a fix... HELP US DEVS AND ALL YOUR AWESOMENESS!
Pandora Songs Playing Slow as Well
I have a Viewsonic GTablet running CyanogenMod 7, internet solely through wifi, and I'm experiencing the same issue. I thought at first that Pandora was running a slow version of the song but I was mistaken. The first song will play normal and whenever I skip to the next song, the new song will play fine but if I leave it alone, it will play slow. Netflix is the only other streaming app that I've used and it hasn't had this issue. I'm extremely new to the Android platform so any help would be highly appreciated.
It's a bummer since I love Pandora.
Like I said in my post, either no one who has the knowledge to fix it cares, or they simply aren't having the issue.
Sent from my SGH-T959V using XDA App
Same issue with Pandora
I'm having the same issue with Pandora playing every other song slowly. Currently running Cyanogenmod 7.1.0.1. If I go back to running 7.0.3 then the Pandora app works fine. I've gone back and forth several times. I've tried removing data and uninstalling the app, but when I reinstall I get the same problem. I had wondered if it were something with the renaming on the device from harmony to smb_a1002, so I tried to change the build.prop. Unfortunately I wasn't able to get any where with the problem.
Any input or help that we can get would be greatly appreciated.
Had no issues running Pandora on non Ginger Vegan. Updated to 7.1 yesterday and am having the exact 'slowness' issues stated above.
Amazon Cloud player is NOT having any speed/slowness issues...
Regular device music/playlist plays fine.
Any fixes yet for Pandora??
Nope, no one seems to care...I sold my g-tab... lol
Sent from my SGH-T959V using XDA App
Hummm I would not go that far.. I do more research myself. Great device .. Sorry you sold your..
jweir said:
Any fixes yet for Pandora??
Click to expand...
Click to collapse
Ok guys and gals I think I found a fix:
I sideloaded the new pandora (not on market, just google it) Pandora 1.5.4 Black version. It seems to work fine with no slow down of the songs at least all day...will edit if it fails.
EDIT: AGGGHH it did it again I notice it works fine if you skip but if you let it naturally go to the next song it slows down. It was working fine earlier.......ok I give up....
Did not work for me either. Thanks for posting
Sent from my VEGAn-TAB using XDA
I know for a fact that Pandora 1.5.14 works just fine on Vegan 7.0.0

[Q] Odd problem with CM7 2.1

I installed CM7 an hour ago without any problems. The process was about 100 times easier than installing cm7 on my fascinate, which was surprising. I tinkered with it a bit, then tried to play a mkv video and got a black screen. I tried 4 different media players, all black screens. I then went to youtube, tried to load up a video, blackscreen. I downloaded Angry Birds, opened it, black screen. I installed straight from WebOS, didn't have the previous version of cm7 on the pad.
Could it have something to do with the fact I had a custom kernel installed before?
scrotdawg said:
I installed CM7 an hour ago without any problems. The process was about 100 times easier than installing cm7 on my fascinate, which was surprising. I tinkered with it a bit, then tried to play a mkv video and got a black screen. I tried 4 different media players, all black screens. I then went to youtube, tried to load up a video, blackscreen. I downloaded Angry Birds, opened it, black screen. I installed straight from WebOS, didn't have the previous version of cm7 on the pad.
Could it have something to do with the fact I had a custom kernel installed before?
Click to expand...
Click to collapse
WebOS kernel is irrelevant, it's booting from a different partition.
It should work fine, copy the new 2.1 alpha to the SD card, boot into CWM and do a full datawipe & then reflash 2.1, see if that helps.
I am having a fairly similar issue. Angry Birds and other games will work just fine, but videos don't play. I can hear the audio, but where the video should be there is just black. The only two sources I've tried were Netflix and YouTube.
I was hoping to avoid reinstalling CM7, but it looks like I might have to. Is nobody else having this problem?
With YouTube, for me at least, I have to rotate it horizontally to see video. If you watch in high quality, though, it hardly works. The video doesn't buffer properly (constantly stops to buffer).
Wupideedoo said:
I am having a fairly similar issue. Angry Birds and other games will work just fine, but videos don't play. I can hear the audio, but where the video should be there is just black. The only two sources I've tried were Netflix and YouTube.
I was hoping to avoid reinstalling CM7, but it looks like I might have to. Is nobody else having this problem?
Click to expand...
Click to collapse
As far as Netflix this is a known issue. Make sure you are using down version and not the most recent update. I had same issue, rolled back using my titanium backup version to 1.4.1 and all is well with netflix.
http://forum.xda-developers.com/show....php?t=1178425
As to some of the other video issues if you are trying to play local files, a lot of this may be due to a lack of video codecs. I know I can play full profile 720P mp4 on my SGS2 but I get nothing on touchpad...chalking it up to a codec issue that hopefully gets resolved down the road.
jank0023 said:
As far as Netflix this is a known issue. Make sure you are using down version and not the most recent update. I had same issue, rolled back using my titanium backup version to 1.4.1 and all is well with netflix.
http://forum.xda-developers.com/show....php?t=1178425
As to some of the other video issues if you are trying to play local files, a lot of this may be due to a lack of video codecs. I know I can play full profile 720P mp4 on my SGS2 but I get nothing on touchpad...chalking it up to a codec issue that hopefully gets resolved down the road.
Click to expand...
Click to collapse
Just followed your recommendation and rolled back with titanium and Netflix works now. Thanks!

Video Playback

I've run into a problem a couple of times with the YouTube app where you play a video and then close/switch to something else and the video keeps playing.
Checked with Advanced Task Killer and killed Youtube and all other apps, but the video sound keeps going.
Turned off the nook using the power button, screen closes but the sound from the video keeps going even when screen is asleep.
I checked services and shutdown all apps, and the sound from the video is still playing.
Its really odd. Only way to get the Nook to stop playing the video sound was to reboot the nook. Any ideas? Using latest cherry picks.
Thanks.
If you used titanium backup to install it, uninstall it. Download from the play store to install. I had the same problem, but this fixed it. Let me know if it worked for you
Sent from my NT running Kuzma's CM10.1
Will try and post back.
I have had this happen as well and it seems to be repeatable. At least for me. If the NT has been freshly booted I don't have any issues. If it has been up and running for several days and a lot of use it seems like a slow memory leak causing things to run slower and slower ultimately resulting in failure to properly close apps.
Sent from my CM 10 SD nook tablet. Thanks devs.
haven't had the issue crop up yet since reinstalling youtube from the store. Will know in a few days as the nook runs for a few more days for memory leak.

Youtube app never fully buffers a video

Hello, recently (like android 4.2) youtube has decided to stop buffering videos whenever it feels like it, which means the video just hangs when it gets there with the little buffer wheel spinning. Sometimes it will continue to load the video after it stops, but most of the time it just locks up the whole app and you have to force close it and re-launch it. I have tried clearing app cache and data and what not, but nothing has helped. I even tried turning off wifi optimization, but that didn't help either. I thought that maybe it was my ISP, but the same videos in the browser play just fine with no buffering at all. It seems to do this regardless of the length of the video. I get about 30mbps down and 5.5up when I run speedtest on my tablet, so I don't think it's the connection that's causing the issue. I should also mention that this happens regardless of quality. It will load relatively quickly to a certain point, then just never buffer again. I fear the only way to resolve this issue will be a factory reset.
This Reddit thread solved my YouTube issues. I have fios, fyi.
http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/
Edit: oops this apparently.might be a problem with the new YouTube app.
Sent from my Nexus 4 using Tapatalk 4
I get this! All started when I upgraded to android 4.3! Its highly annoying, and the only way. I have found to fix it is to kill the YouTube app, find the video and place you where at, and then go from there
I also had this issue before the YouTube app was recently updated
Sent from my Nexus 10 using Tapatalk 4
I'm having the exact same issue! I might get it to play one video and the it buffers constantly. Anybody else have this issue? I'm running stock 4.3 uprooted. YouTube works fine on my s4 and laptop, but hangs on the Nexus 10!
Sent from my Nexus 10 using xda app-developers app
Happens on my moto x too.
Sent from my XT1056 using Tapatalk 4
Can also confirm on Nexus 10.
-------------------------
My devices:
Nexus 10 - Stock Rooted
Nook Tablet - CM10.1
Same problem here.
You don't have to force close youtube by the way, simply pressing the home button and going back to youtube afterwards does the job for me as well.
I hope they will fix that issue soon
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
methodz said:
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
Click to expand...
Click to collapse
Try an app called "Viral' from the playstore. I started using it as it can play YouTube music videos in the background while I'm using some other app. Recently I've been having issues with the default YouTube app and discovered that Viral did not have those issues. It may be worth giving it a try. I'm using a 4.4 custom ROM linked in my signature so your mileage may vary.
The issue I'm having is YouTube stops half way through a video and simply will not continue playing that video from the stop point, even after a reboot. I can play another video but it too stops half way or so in.
The YouTube app isn't NEARLY as good as it should, I'm still enraged and disgusted about the fact that the YouTube app on iPad is so MUCH better than the Android one, it has gestures to let you toggle full screen , it has pull down to refresh on lists (like the pull down to refresh on the gmail app), if you exit the app and come back, the video you were playing doesn't have to be rebuffered again (it keeps a few seconds buffered so you can watch the video quickly) AND worst of all, the iOS app lets YOU choose the resolution of your stream, what you get isn't an HD "on" and "off" toggle, you get proper choosing, like on the website, you get to choose between 240p, 360p, 480p, 720p AND 1080p, HD on our app is 720p, not 1080p, actually Google disabled the option from all android apps.
After that update I lost a lot of faith in Google, no wonder the iPad has so many more high quality apps, if you want devs to take you seriously, then YOU should give proper support to your devices, 1080p streams should have been available ever since our N10 was released, this **** is just unacceptable.
Thanks @3DSammy for the tip about the Viral app. :highfive:
Well, I figured out the issue, but not a fix. I think it's tied to comcast's router. I set up an old linksys with a broadcomm wireless unit as a repeater and I haven't had a single issue since. Numerous router resets and devices restores did nothing. It doesn't make any sense though because it only happens with the YouTube app, but same settings and everything I was able to watch a video completely on my nexus 10 on the repeater that I could not get through on comcast's router/modem(Aaris unit). It's strange though because my repeater connects wirelessly to my comcast router, so it goes nexus 10 to linksys repeater to comcast's router. It could be a security issue I guess, but I didn't look into it.

[Q] Play Store App Demo Videos Don't Play

On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Same for me. I first thought it was WiFi sucking, but its too consistent, its a bug on n9, works fine on my nexus 5.
Thanks. I thought the same thing and I have also tested on the same WiFi with my Nexus 5, both running Android 5.0.1 and it works on Nexus 5. Anyone know if this has been reported?
Ditto. Nexus 7 on Lollipop. Same issue. Tried all the normal debugging methods with the play store and video players.
KevlarTheGreat said:
On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Click to expand...
Click to collapse
Ditto on Nexus 9 here also.
I have the issue on my Shield Tablet running 5.0.1
I went into the developer options and unticked use Nuplayer, rebooted, that got it working for a while before it stopped again.
Ticking and unticking that box now has no effect.
Nexus 9 on 5.0.1
I see I am not the only one that has this issue. I did notice that if you hit the settings icon lower right corner of the screen. You have an option to select quality which doesn't seem to stick. But it also has a youtube link that if you tap, takes you to the youtube app and plays the video just fine through the youtube app itself.
Also when listening to music through the google play music app, when it has an option to play the music video, the same thing happens .
I have tried messing with the NuPlayer and AwesomePlayer, rebooting etc. and can only get 1 video to play before its back to not playing again.
I saw that a similar issue was reported to google where no videos could be played but this seems different? Can anyone confirm if its the same or different? and/or if google is working on a fix?
Exact same issue here on Nexus 9. Videos play for about half a second then stop. This happens in Google Play store previews, and Google Music videos. I have tried everything, including restarts, clearing cache, deleting/reinstalling all related apps, adjusting Nuplayer setting, and even factory reset. My Nexus 5 has no problems, so it's clearly a Nexus 9 bug. I tried contacting Google and they gave me the typical 'turn your tablet off by holding the power button for a whooooole 2 seconds....' response. I'm a long time Nexus fan, but I do get tired of these bugs.
Anyone found a solution?
It's not just a Nexus 9 problem, I'd already posted it doesn't work on my Shield tablet and I upgraded my old N7 2012 to 5.0.2 yesterday and it doesn't work on that either.
I don't think there is any solution sadly.
Just uninstall latest youtube update from playstore and it will work fine again.
Stupid google didn't fix this issue yet.
Wow, uninstalling youtube updates actually did work! Thanks!
Worked for me too, thank you
Yup Really puzzles me why google didn't fix this yet.
My back cover was also flexing a bit around middle and upper right (when looking from the back side). That was a pretty easy fix. Now its solid as a rock. If anyone has that problem I could upload a fix on youtube.
Besides above problems, I absolutely love this device.. Imo it's hand down the best android tablet to date, despite these flaws.
If you upgrade to YouTube v10, this will also fox the problem.
If you don't see the update in the Play Store you can download it from APK Mirror.
http://www.apkmirror.com/apk/google-inc/youtube/youtube-10-02-3-apk/
Yes, I can confirm this. Installed latest YouTube update from the Play Store (10.03), now demo videos play fine.
Sent from my Nexus 9

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