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Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Click to expand...
Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.
after exchanging my phone due to the reboot problem, im encountering a new problem
my screen sometimes turns on by itself, and if i try to operate it at that point, the screen will turn black and nothing is functional except for the soft buttons and the pull down menu, only restart will solve this
sometimes it will also just crash to black even without the screen turning on by itself scenario
does anyone have the same issue? i suspect this is a software problem
I just got the z5 last night, and experienced the same problem this morning. Turns out that if you give the power button a 'double click', the screen comes back on. So this solves the problem reported above.
HOWEVER, there must be a setting (I hope) which we can change, I find it very irritating that as soon as I make a call, the screen goes blank, and you have to double-click the power button to see what is happening. If anyone knows about such a setting, please let us know!
My screen went black about an hour ago.
After Hotspotting for 40ish minutes so I could use my iPhone on the way to work on the train, I tried to check this forum with my Z5C, the back of it was really hot & after a few minutes, the screen went black & the phone was unresponsive for around 20 seconds & then basically unusable once it came back on, for another 20ish seconds, due to lag.
meganeet said:
after exchanging my phone due to the reboot problem, im encountering a new problem
my screen sometimes turns on by itself, and if i try to operate it at that point, the screen will turn black and nothing is functional except for the soft buttons and the pull down menu, only restart will solve this
sometimes it will also just crash to black even without the screen turning on by itself scenario
does anyone have the same issue? i suspect this is a software problem
Click to expand...
Click to collapse
Did you ever find a resolution for this? it is driving me crazy, I've tried factory resets, software repairs via the Sony Companion and this still occurs, sometimes it won't happen for a week then sometimes it happens multiple times in a row even straight after a reboot. The fix that RohitMayor describes does not work on my device. This phone is really terrible compared to the Z3 Compact
I have the same issue. This pb occurs since i have update my phone to 6.0.1...
Any solution ?
Hi!
I recieved my Note 2 today. After unboxing, I turned it on, did the starting settings (google account, wifi, etc). After that the phone went to sleep, and that's where the problems started. From that time the touchscreen and touch buttons didn't work correctly. It's like someone is pressing the buttons continuously and because of that the touchscreen can't work, or at least not in every area of the sreen.
Did a factory reset, didn't work... It's all the same, even during the initial setup.
Videos of the issue:
Forum won't let me post is, but I can send it in a private mail I guess...
Anyone had an issue like this before? Is it a software related bug (there is some beta version miui installed), or is the device defected?
Any help would be appreciated!
Edit:
The phone was turned off for the night. I turned it on this morning and I could open up the lockscreen with swiping up from the touch buttons. After that the phone worked for like 3 minutes, and then stopped working again.
Hello,
So it's 6am here in the UK, and I went to check my phone as I'm waking up to find that the screen is acting up! It's been unplugged all night, and the night before I was searching google before just locking it and going to sleep. Before locking the phone, one of the web pages (atleast what I believe) was acting up, causing *their* page to make this weird grey, green and red lines over a chart I was looking at. I took no notice, went to sleep.
Turns out it's not the web page: scrolling in google, and most other apps now (including the settings) causes this weird glitching to occur.
Pretty much any UX and UI scrolling causes this, with the only solution being to close the app - it locks up the phone while the glitching animation occurs.
Any screen shots I get now are completely grey - really odd!
Thank god I am still in my 14 days - going to send it back.
What do you guys think? Return the device and get a different handset all together, or try again with the Mate 20 Pro? Happy to experiment with this if any of you want to know more.
Videos:
Scrolling through google: streamable.com/wnjq8 (Big problem)
Scrolling through reddit: streamable.com/hdh3u (fineish)
Scrolling through settings: streamable.com/1oyhl (Oh dear...)
*****EDIT******
So my phone specs are as follows:
Mate 20 Pro 128gb 6gb edition /w a 128gb nano sd card
Model: LYA-L29
Device: HWLYA
Some settings I had enabled when this first occurred:
I had the screen set to WQHD+ instead of the Smart resolution: since turning this back on, I have noticed the bug to occur less, but still occurs.
I usually have the notch set to default, as I quite like it, but since this has occurred, I have got 'hide notch' enabled
I do have the on screen display setting so I can see the clock when its locked.
I have restarted the device many times, sometimes I restart, I notice the gluegate issue, but it never occurred while using the phone, only while shutting down (green edges)
Chrome seems to be one of the main apps this occurs on, particularly when scrolling - It can even crash chrome too. Oddly, reddit seems fine.
When closing apps via the bottom right corner and swiping up, this bug has never occured.
FYI I've only had the device for about 2 weeks, (just under thankfully) so I'm hoping the new handset doesn't do this!
So I closed all the tabs on the phone, and also enabled 'eye comfort' mode (should have really done this one at a time) and it seems to have cleared up the issue in everywhere but chrome. It's nowhere near as bad, but not something i'd settle for. The current isse now is that chrome sort of stutters-ish. I'll post some more experiments in a minute.
Kimpton said:
So I closed all the tabs on the phone, and also enabled 'eye comfort' mode (should have really done this one at a time) and it seems to have cleared up the issue in everywhere but chrome. It's nowhere near as bad, but not something i'd settle for. The current isse now is that chrome sort of stutters-ish. I'll post some more experiments in a minute.
Click to expand...
Click to collapse
Have you tried restarting the phone?
chris_fuller said:
Have you tried restarting the phone?
Click to expand...
Click to collapse
Yes many times - sadly didn't help much.
The issue came back, so I'm currently talking to three to send out a replacement
So my new handset arrives on Monday: so I got the weekend to experiment with this handset. Hopefully possibly help some people in the future. I'll post some specs and models later along with some other videos.
Has your new unit solved these issues as I have the same also where the screen locks up and shows the image or something like a hundred times. In addition to the grey screen
Wazzup.
Over at the Pixel 6 Pro fair, we have quite the number of people having problems with random reboots. We are trying to narrow it in - Android12? Pixel 6? Software? Hardware?
So - anyone here with the same set of problems? Or does the Pixel 6 not have that kind of issue?
For reference: https://forum.xda-developers.com/t/random-reboots.4353231/
I have gotten several random reboots as well. 256gb seafoam pixel 6. In particular, I was using "Frep" automation app (unrooted, used pc to start server) to do repetitive image searches in a game. Also the phone was sitting on a wireless charger while doing this. I noticed my phone felt pretty warm, wonder if it could be overheating?
Could be a naughty 3rd party app. Have you tried safe mode?
I posted this here:
P6 Bluetooth Problems
My p6 will see most some of my Bluetooth devices (laptop, tablet, TV, earbuds) . It pairs with the earbuds, but everything else it will try and pair, usually does not. If and when hen it does pair, that pairing is dropped dropped within 5 secs...
forum.xda-developers.com
My random reboots (or crashes that forced me to reboot) almost entirely stem from the wifi+bluetooth implementation. I found a sure-fire way to crash it during setup. Without word vomiting here, connecting the P6 with and to other devices has proved more difficult than any previous Pixel (for me).
mruno said:
Could be a naughty 3rd party app. Have you tried safe mode?
Click to expand...
Click to collapse
Not yet. It's also hard to "force" it (the reboots, I am not able to replicate it manually). Yesterday it just randomly happened whilst the phone laid idle next to me, thrice at the morning, about one time through late afternoon, then one time evening. I just notice the screen lighting up, then the Google logo comes, meaning the phone restarted.
I'm also pretty sure that Bluetooth/Wifi settings differed when the reboots happened, ergo at some times bluetooth was on, then when it rebooted, bluetooth was off. At no time when the reboots happened had I a bluetooth device connected. WiFi was online though, all the time.
What all the reboots have in commong though (at least the ones where I am concerned), is that the phone is just laying next to me, or somewhere, being in idle - doing as far as I know, nothing. It never happened when I used the phone or put it under load, so my P6 never "crapped" out under me. That's why I am not that concerned about this as of now, but it's certainly a nuisance to unlock the phone every time with my darn pin.
(Concerning 3rd party app) - I'd say that's unlikely. I copied my files over from my Pixel 4 XL and have not yet added one singular other app to my P6 Pro, so it should have gone naughty before my transfer over.
Hi! I experienced a big crash on the pixel 6. When I was configuring telegram, the app crashed and then the screen got black. After a minute it rebooted to the Google logo with a loading bar underneath. It was blocked in that state, but I could reboot it with volume up + power button.
I was pretty scared as the usual button down + power button didn't do anything lol
12 (SD1A.210817.036) on my pixel 6, occurred randomly when opening camera app. Happend 7-10 times.
dirtyissa62 said:
12 (SD1A.210817.036) on my pixel 6, occurred randomly when opening camera app. Happend 7-10 times.
Click to expand...
Click to collapse
Odd. I never had a problem whilst using the phone, my phone only rebooted when laying idle (even though today I had no reboots at all, alas I didn't use the phone much, maybe 2h SoT without any heavy lifting).
Something in android 12 is bugging around, maybe we have to open support tickets.
dirtyissa62 said:
Something in android 12 is bugging around, maybe we have to open support tickets.
Click to expand...
Click to collapse
I just talked for a while with a Google rep and he said that they are not aware of any reboot problems, no people over at Google Forums have reported such a thing. "We do not monitor Reddit or XDA" - so he said he opened a support ticket to the responsible team and they would look into it, he also asked that I / we report/feedback this under -> Settings -> Tips & Support -> Feedback.
We also talked about a lens flare problem, that at least the Pixel 6 Pro has. If you shot some photos where the sun is directly shining into the camera, you might want to re-check them. Most of mine have either some sort of big circular green dot in them, or a big beam of light like in a phone with a very bad HDR processing. It seems to be some sort of software glitch, he also reported that.
So hopefully those things can get fixed.
This was the follow-up email:
Thank you for contacting Google support.
This email is regarding the chat conversation we had earlier today, I'm sorry we weren't able to complete it. Hence I wanted to follow up via email to ensure all your queries have been answered.
Please re-launch the camera app and check if the issue is fixed.
Please be assured our developer team is working on this to fix it as soon as possible. We would really appreciate your kind understanding as we work on this to fix it for you.
If there is anything apart from this that needs clarification, please feel free to reply back to this email. I'll be more than happy to assist you.
Thanks!
Nova
The Google Support Team
I'm having similar restarts while phone is sitting on a table doing nothing. Tried a factory reset and was fine until overnight on charge and it happened again.
Also have had a few times where wifi has stopped working for some reason. Not sure if related.
Not had any reboots but quiet a few app crashes in especially FB will be scrolling away and bang just closes also Amazon app ,
Well that was interesting.. When it rebooted that time, it gave me an error screen saying it could not load and may be corrupt. I had two options, try again and factory reset. Try again got me back running, but I'm wondering do I got as defective device now.. or if it's software related.
So after a lot of messing around, I think I have narrowed down what may be causing my reboots. It only seems to happen when I am using "Frep" to play macros on a game while charging my phone.. the phone gets pretty hot, and reboots when I tap the screen or try to swipe home or recent apps. Maybe its overheating, or maybe its "Frep" playing naughty.. but Frep did work perfectly fine on my old $200 used Nord N10 5g. Will update if it reboots while not doing this.
no reboots or crashes so far, not doing any gaming - but using phone for email, surfing, whatsapp etc and also a work profile for MS outlook and teams.
I have/had similar issues with my Pixel 6 (128GB - europe unlocked).
I was transferring old data via cable from my old (Xiaomi Mi A1) to the Pixel 6. This resulted in sluggish performance, crashes every 15 minutes. The crashes would randomly occur and behave mostly like this:
Try to unlock phone with fingerprint sensor
Fingerprint sensor lights up, nothing happens, no haptic response
Swiping up to the PIN entry. Enter PIN and hit enter. Nothing happens. Now freeze.
Screen turns black and it takes phone to reboot on average ~7minutes
Factory Reset; Installed apps manually (standard messaging apps, no games etc), better performance, problem persists
Factory reset; boot into safemode. It now took way longer to provoke the issue. But it still happened.
After this I contacted the customer service and they will provide me with a replacement. But now after a night of idle, the phone was working for 3-4 hours without any issue at all with most of my apps installed. It just now went into a random reboot (could only notice because it asked for PIN because of the reboot). But not the 8 minute blank black screen type of reboot.
I am really unsure what is the issue at hand here. But have to say that experience is less than ideal.
Mine just happened last night, not charging or running anything 3rd party apps (all from App Store). I tried to use the camera after eating dinner and noticed that double clicking power button doesn't open the camera anymore. After unlocking the phone it appears that the phone has restarted.
Is anyone running Private DNS on their system like Adguard DNS or NextDNS? I did some searching and people reported some private DNS were causing Android to crash. It was suppose to be fixed in previous Android versions but it could be back again.
I haven't noticed any random reboots (and the lock screen will require a pin to be entered after reboot and says this on the screen, so you should know the phone rebooted). I've had the P6 since the official release date. In fact, I haven't restarted the phone in days.
I run a wide variety of apps. Some from the Play store and some sideloaded. I think that any reboot issues are probably app related. Remember that A12 is very new and the are surely still some compatibility issues that app developers haven't found/fixed yet.