Hey guys - I am a 360 owner with a Note 5. After the update recently the watch's gone bonkers, was wondering if any of you guys have any input or is having the same problems. I am so close to taking this back for warranty but first, let's see if we can troubleshoot this.
The issue is the bluetooth connection - it keeps dropping from the note 5 when ever it goes to sleep. If I unlock my phone, it will report saying the watch is disconnected. Upon opening the Wear app, the phone will try to communicate with the watch. Then it will be connected again. This watch will then stay connected for a while until the Note 5 goes back to sleep. I've been testing all day to see if I can fix this with no luck.
So far - I've factory reset, tried disconnecting and connecting, drained battery and recharge, also rebooted many times for both devices. The watch is draining battery fast trying to look for connection too. Any thoughts?
same for me, i think i fix it but i need more testing just make sure all permissions were provided to the wear app and inside the watch
For some reason my watch constantly disconnects from my phone (a One plus 2)
The Android wear app says trying to connect, but the only way is to reboot the phone. It connects again, but then will disconnect later, I'm assuming when the phone goes into deep sleep?
The android wear app has been set to "not optimised" in the phone settings.
Is there anything else to check?
I've removed Greenify and Power Nap to see if that helps, but it's the same.
Phone is running latest Marshmallow from and watch is all up to date
Sent from my oneplus2 using Tapatalk
Are you using OxygenOS? I'm on CM13 and having same disconnects with my Oneplus2 - watch get disconnected 1-2 times per day.
Thought toggling Bluetooth Off/On resolves the issue for me, but temporary.
Is there a way to have constant connection between phone and watch?
Since changing my OS to paranoid android on my phone and removing things like, Power Nap and Amplify, I have had no more disconnect from the watch.
Not sure what services were being stopped to extend battery life
Sent from my ONE A2003 using Tapatalk
Still the same for me, I search and search, but don't find anything
Sometime a sync works for 1day, next day it's disconnected,
If I try to sync it again it takes ~1 to pair, and I dont see my apps, just default apps.
After press multiple times in WearApp to sync all apps I see it again.
Next hour or next day it's again disconnected.
I see the PlayService version on my watch is a older like my version on my phone (Note4)
Any ideas ?
Hi, i have a new Amazfit 2 Stratos with official international firmware US FW (2.3.2.7) and noticed cases where the battery would rapidly drain within hours, for example I would go to sleep with 60% battery and 6-7 hours later it would be on 5%...
I then noticed that if i reset the device, the rapid battery drain would stop, for example i noticed a rapid drain of 10 % an hour, so i reset the device and it stopped draining the battery...
Which made me think there is a stuck process or some firmware issue that keeps draining the battery, and I now reset my device every morning which makes it lasts days.
Anyone else noticing battery drain issues?
Having the same issue. What watch face are you using? I'm trying to narrow down the issue.
I've noticed the same after converting from Chinese to US. I'm thinking it might be caused by WiFi (or something using it) as it didn't start happening until I added my network.
...
try to install Task Manager and you can kill some processes which are maybe draining your battery. I use it as i have plenty of apps there.
I found the cause - the data sync. Each time you access the app on your phone, it syncs the data.
When you disable the wifi/data connection on your cell and access the app (while watch is paired), it tries to sync and fails. Problem is that it seems to be stuck in a loop until data connection is available and by then the battery depletes rapidly.
Solution - don't access the app while there is no connection in your phone to wifi/data.
Not sure if this is the only case when the watch syncs data - it might be syncing it automatically each day at a specific time - will post more info if i find out.
I also don't know if this bug is caused by the new firmware or not because i received the watch only last week and immediately updated to the new version based on the notification in the app.
It seems there is also a difference in battery use when using different watch faces. For example, I've observed that a watch face with no temperature will consume less battery than with a watch face with a temperature reading.
Anyone with similar experience?
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Problem with battery discharge Amazfit 2
Hi, I also have a battery discharge problem. The watch battery will start to discharge quickly when I turn on the amazfit application on my phone. When the phone is restarted and I do not go to the Amazfit application, the watch connects everything works and the flashlight is ok, I turn on the application amazfit and the torch goes down. Tonight I put the plane on the phone and plugged in only the bluetooth and my watch was discharged in the morning. The red bar at the bottom of the amazfit app only appears when I'm not connected to the internet, I'm connected all the time. I have amazfit 2 China, recorded by Rom 2.0.14.0, Amazfit Watch 3.0.0 and HUAWEI Mate 10 lite
So it has exactly the same bug as the first one... (and I have it on my wrist). Well time to go back to regular (but expensive for nothing) watches
You may want to check this post/thread:
https://forum.xda-developers.com/sm...ain-issues-t3636166/post76189539#post76189539
Basically what usually cause these problems are wither data sync issues or a problem with Bluetooth/WiFi.
paulomodesto said:
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Click to expand...
Click to collapse
I noticed the same issue with my pace on my OP5 after à phone update. Tried to reset, pair un pair still the same.
Issue was removed after oxygenos 5.1.0 but immediately back after last oxos 5.1.1
To move on I paires the watch to my xiaomi mi5 on global stable rom Android 7, all is fine.
Seems many phones are bt broken with oreo.
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I think too, that this is some sync related issue. If I check the watch data in the Amazfit app, then the watch starts to drain with 2-3% per hour. However if I exit the app and turn off Bluetooth on the phone till the notification icon and the watch show disconnected and then turn back BT to get the watch connected again, the battery consumption goes back to normal.
Opening the app again starts the battery drain issue again.
I wrote it already in another thread here, I own an Amazfit Pace, of course with battery drain issues. So I tested a bit. When the phoneapp is syncing it shows an information field at the bottom, this field becomes green when finished. But a few seconds later another datasync is made, not shown in the app but indicated by network speedmeter in androids statusbar. I think weather is syncing there but if you aren't aware of this and close the phoneapp before this second sync is finished, the watch runs into battery drain.
Since I wait 10 seconds after the app shows the green sync complete field I never had drain issues again.
amazfit watch app
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
I think my Stratos worked fine until I activated the 'continuous HR' feature (and switched it off again). Before that, it would easily last for 5 days on a full charge. But I also get these fast drains now.
I restarted the watch a couple of times, let's see if this did it.
I've had the same issue a while ago (also after testing the continuous HR feature), and there I really had to reset the watch and reboot 3 times to get it back to normal again.
nickyzweb said:
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
Click to expand...
Click to collapse
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Indeed seems bt is corrupted. When draining occurs, even if I switch off the bt from the phone, the icon on the watch says it is still connected. Again for me this does not occur on nougat, only when pairing with oreo device.
lfom said:
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Click to expand...
Click to collapse
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Mihakol said:
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Click to expand...
Click to collapse
Did you find a solution or did you send back the watch ?
so until how do not know what is the culprit?
mine one can last one day......
I have tried to factory reset the watch many times, and everytime it will fix it, but after a few days, same issue persists.
Sometimes it will receive app notifications, sometimes it can't even do that.
**Right now it shows in my bluetooth settings that the watch is connected(probly why Im getting notifications) . But again, no connection in app**.
Very frustrating as I won't be able to view any of my stats on the app at all.
Anyone else experiencing this?
Since no one replied...
UPDATE:
I gave up on the iOS app, seems like it's just a persisting problem right now.
I managed to not lose any data by enabling the hidden app list, and paired my watch with my Samsung phone instead. So I didn't have to factory reset it.
And the Android app so far is working much better. i.e. Custom watch faces actually shows up in the app.
Make sure you have latest firmware on watch and Amazfit app on phone. Pair them properly or you may have problems with your activity data in the future (see thread about sync FAQ). If you still have issues, re-install Amazfit and enable the "Away alert" in watch Settings, it seems to make connection much more stable for me...
Hello there,
I'm wondering if my Amazfit GTR (42mm) is not dying/dead
Here are the symptoms on the watch:
- The watch boots, but only displays the following message:
"Please open the App. and select "Check for updates" on the watch device page to continue update.
- After a few seconds the watch reboots, and repeats
==> So it seems the GTR is low on power
Meanwhile, on the Amazfit App
- During the little time the watch is visible, I can see it connected
- There is a red dot in front of "Check for updates"
- If I check it, and select "Update", I get the following message
"Make sure battery level is mode than 10% to update"
==> It's confirmed, the watch is too low on power to update
So I did the logical thing: connect the watch to the charger
- The watch then strongly vibrates for 20s
- It reboots
- And repeats
I have tried letting the watch in its reboot-vibrate cycle for 15 minutes, but nothing changed
==> It seems I can't charge my GTR anymore
Does anybody have any clue?
Is my GTR near-dead?
Thank you
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Thanks @jman0 for your feedback.
I also had a Bip before, and I did try to unpair the GTR completely from the Amazfit App, and pair it again, but I didn't remove data from the App.
I'll give it a try, but I fear the "reboot loop" when charging is not a very good sign (I suppose charging is independent from the App)
jman0 said:
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Click to expand...
Click to collapse
Hello there,
Update: I eventually managed to revive my GTR 42, yay !
How I did it:
Short version: "Just keep charging, just keep charging, charging, charging!"
Long version:
- I was in a boot loop "need firmware update - need 10% power to update - reboot during charging"
- Cleaning the contacts on the watch and charger, charging from PC or charger did not change anything
- Eventually, I:
Kept using the charger (a 2.4A one)
Left the watch to charge (with the boot loop) for a few hours
At a certain point, the battery reached enough charge to be able to install the firwmare at last
From then on, everything went back to normal.
So I'm no longer watch-less, I'll be watchful of any future firmware update
PS: During my search for answers, the gearbest support was very helpful and reactive