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hi, my battery was really low than my phone turned off. i went home to charge but no charging sign. tried to charge it for 1 hour nothing happend. did my phone just died? or can i do somthing to get it back to work?
also i drained it 3 times the past 3 days, could i have broken the battery becouse of this?
try plugging the charger in with the battery out, and fit the battery after and see if it starts to charge? maybe leave it connected overnight or try another battery if possible.
lector007 said:
hi, my battery was really low than my phone turned off. i went home to charge but no charging sign. tried to charge it for 1 hour nothing happend. did my phone just died? or can i do somthing to get it back to work?
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Click to collapse
I'm not an expert, so double check the information I'm giving you, as it might be wrong.
Have you tried to use a USB jig to revive the phone? You can buy one on eBay for €5. Hopefully it will solve the problem.
Otherwise, I don't think that it should be the case, but it is reported that SSD drives can be completely erased when they suffer a subtle power cut. In this case, there is no damage other than the complete wipe of all information on the memory. As far as I'm concern, the phone's memory is quite similar to SSD and other flash memories, therefore it would be a possibility, although it is not likely.
Should it be the case, it's better to seek Samsung Service Centre's help. Running out of battery should never damage the phone, therefore, if you have warranty it should be covered.
also i noticed that after a few hours of trying to charge it the battery feels really colld. could this mean the battery is dead?
lector007 said:
also i noticed that after a few hours of trying to charge it the battery feels really colld. could this mean the battery is dead?
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Veram said:
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normally when you charge a battery it heats up a litle. mine stays really cold
Have you tried another charger, or charginging with the usb lead? Soundlike the charger could be duff.
mrm1 said:
Have you tried another charger, or charginging with the usb lead? Soundlike the charger could be duff.
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tried 3 diffirent chargers. and usb as well. no sign of life
hi any chance did u solve your problem?
i am having the same problem my voltage on the battery drops down to 0 so it does not charge or power on when connected to a charger.
i had to shock the battery with 5v dc till i got the voltage upto 3.2v than put back into phone than on charge but it still drains out completely. any help on how u solved your problem?
Got my Z2 a few days ago. Charged it with the bundled EP880 + 3rd party magnetic cable until the led went green and thern started it for the first time.
Plugged it in for the the second charge almost two hours ago when at 10% and its now at 32%. 30mins ago Gsam Battery Monitor showed 4h untill fully charged but i just checked it now and all of a sudden it says 8h untill fully charged.
This cant be right?
/#LOUDmouth#
#LOUDmouth# said:
Got my Z2 a few days ago. Charged it with the bundled EP880 + 3rd party magnetic cable until the led went green and thern started it for the first time.
Plugged it in for the the second charge almost two hours ago when at 10% and its now at 32%. 30mins ago Gsam Battery Monitor showed 4h untill fully charged but i just checked it now and all of a sudden it says 8h untill fully charged.
This cant be right?
/#LOUDmouth#
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Click to collapse
This doesn't seem right at all. You should test it using another charger (1-2A).
Jackos said:
This doesn't seem right at all. You should test it using another charger (1-2A).
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Click to collapse
Just uninstalled Gsam Battery Monitor and rebooted the phone while still charging. I'm gonna let it charge for a while and see if it speeds up.
I only have access to E800 (850mah) and EP750 (700mah). But is it ok to interrupt/restarting/interrupt etc. the charging? I thought that might harm the battery.
/#LOUDmouth#
#LOUDmouth# said:
But is it ok to interrupt/restarting/interrupt etc. the charging? I thought that might harm the battery.
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No worries.
Mystery solved, case closed. Seems that the 3rd party magnetic cable was the culprit.
/#LOUDmouth#
#LOUDmouth# said:
Mystery solved, case closed. Seems that the 3rd party magnetic cable was the culprit.
/#LOUDmouth#
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Glad it worked out
Yes, I never understood how the cables can make such a difference with charging speed, but they do.
I chucked out all my cheap ones for that reason.
naujoks said:
Yes, I never understood how the cables can make such a difference with charging speed, but they do.
I chucked out all my cheap ones for that reason.
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Usually devices have modules that detect "unstable charging current". I don't know if Z2 has one, as I'm quite new to the device itself.
#LOUDmouth# said:
Mystery solved, case closed. Seems that the 3rd party magnetic cable was the culprit.
/#LOUDmouth#
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Hmm! Mystery continues, case reopened
After waiting hours and the battery only charged to approx. 70% i changed to the stock micro-usb cable and hey presto, battery charged full. Thats why i thought i solved the mystery.
And then i got a replacement magnetic cable sent to me and the first charge with the "new" cable went normal. Then the second charge same problem as before. From 30% to 70% in 4h and this time i changed to the micro-usb but it didnt help, the slow charge continued. By this time i tried a different micro-usb cable, a different EP880 charger, numerous reboots etc. and finally i got it charging at normal speed again. Because i tried pretty much everything its hard to say what it was that did the trick
Its all really confusing, especially since i havent really read/heard about similar problems. I'm beginning to think its my phone thats faulty. Maybe the magnetic connector or the battery. But i'm not keen on waiting while its being analyzed/repaired
Anyone knows if Sony has a DOA-policy i can claim when heading down to the Telia-shop to claim a instant swap?
/#LOUDmouth#
Same problem
#LOUDmouth# said:
Hmm! Mystery continues, case reopened
After waiting hours and the battery only charged to approx. 70% i changed to the stock micro-usb cable and hey presto, battery charged full. Thats why i thought i solved the mystery.
And then i got a replacement magnetic cable sent to me and the first charge with the "new" cable went normal. Then the second charge same problem as before. From 30% to 70% in 4h and this time i changed to the micro-usb but it didnt help, the slow charge continued. By this time i tried a different micro-usb cable, a different EP880 charger, numerous reboots etc. and finally i got it charging at normal speed again. Because i tried pretty much everything its hard to say what it was that did the trick
Its all really confusing, especially since i havent really read/heard about similar problems. I'm beginning to think its my phone thats faulty. Maybe the magnetic connector or the battery. But i'm not keen on waiting while its being analyzed/repaired
Anyone knows if Sony has a DOA-policy i can claim when heading down to the Telia-shop to claim a instant swap?
/#LOUDmouth#
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... did you get anywhere with this? I've had a problem with my mag charge cables too... I've used various combinations of chargers and cables and isolated the magnetic charge cable as the problem, just wondered if LOUDmouth or anyone else has a solution or knows of a good branded cable that works? Last thing I want to do is keep opening the micro-USB port to charge it - I suspect that will lead to a watery grave for the Z2!!
Cheers, Moose
For some reason my phone don't always use fast charging when I plug it in. Sometimes it will just say cable charging and takes couple hours to charge and some times it will say fast charge... Its really random.
Does anyone know why this is happening?
Using the 2.0 amp charger included will fast charge your phone.
orangeswim said:
Using the 2.0 amp charger included will fast charge your phone.
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That's what I am using but still, it doesn't always fast charge and that's why I asked the question
Hmm....mine goes to fast charge as soon as I plug it in. Get gsam battery monitor, https://play.google.com/store/apps/details?id=com.gsamlabs.bbm&hl=en
It has detailed charts on charging info. Maybe you can track down if there is a pattern.
odobo said:
For some reason my phone don't always use fast charging when I plug it in. Sometimes it will just say cable charging and takes couple hours to charge and some times it will say fast charge... Its really random.
Does anyone know why this is happening?
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Click to collapse
check the battery setting! and try a different cable!
I know one issue was that using the included charger, if you dont make sure the cable is plugged all the way into it it will not fast charge. It will still do the cable charge, but if you plug it in just a bit harder it will switch to fast charge. Might check that.
odobo said:
For some reason my phone don't always use fast charging when I plug it in. Sometimes it will just say cable charging and takes couple hours to charge and some times it will say fast charge... Its really random.
Does anyone know why this is happening?
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User manual says:
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
• While charging the battery when the device is turned off, the icon appears on the
screen.
• You cannot use the fast charging feature when the screen is turned on. Turn off the
screen to increase the charging speed.
• You can check the remaining charge time on the screen. The actual remaining time
may vary depending on the charging conditions.
• You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
• If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
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Click to collapse
So maybe it's too hot in your area?
orangeswim said:
Hmm....mine goes to fast charge as soon as I plug it in. Get gsam battery monitor, https://play.google.com/store/apps/details?id=com.gsamlabs.bbm&hl=en
It has detailed charts on charging info. Maybe you can track down if there is a pattern.
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Click to collapse
yea I installed that too... but not sure if the info can help me figure out whats triggering the fast charging or not
If it's not related to what turt mentioned about temperature., I would consider getting it exchanged while it's early.
I got mine from best buy and they have 14 day exchange/return.
My battery temp has been max 94F.
kamranhaghighi said:
check the battery setting! and try a different cable!
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Click to collapse
what battery setting are you suggesting? and I can get the fast charging with the same cable... just not reliably thats why I am not sure if there is some conditions the phone needs to be in before it will happen
schollianmj said:
I know one issue was that using the included charger, if you dont make sure the cable is plugged all the way into it it will not fast charge. It will still do the cable charge, but if you plug it in just a bit harder it will switch to fast charge. Might check that.
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that could be it... and the other thing I found is if I plug it in with the screen off it seems to do the trick
turt said:
User manual says:
So maybe it's too hot in your area?
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no... I dont think its temp related. Last night after 3 tries I can finally get it to fast charge and the trick I think is to get the screen off before plugging in the cable.
I wonder if the length of the USB connector has something to do with it too cause I bought a extra QC2.0 charger and I can get it to fast charge reliably everytime, but the QC 2.0 car charger doesnt work for me at all with the cable that came with it. I might need to try a different cable and see
odobo said:
what battery setting are you suggesting? and I can get the fast charging with the same cable... just not reliably thats why I am not sure if there is some conditions the phone needs to be in before it will happen
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if its just unreliable forget about the setting! so you have tried other cables?! thats all i can think off! im not a pro just thought it might be that!
schollianmj said:
I know one issue was that using the included charger, if you dont make sure the cable is plugged all the way into it it will not fast charge. It will still do the cable charge, but if you plug it in just a bit harder it will switch to fast charge. Might check that.
Click to expand...
Click to collapse
THANK YOU! Top reply I was trying to work out why it wouldn't fast charge, even when using the supplied charger and cable, however I hadn't realised that I needed to push the USB A end (the bit the plugs into the charger) that extra bit - Fast Charge now working and return avoided!
my phone just started the same issue. till last night it was working perfectly fine but all of a sudden when I put my phone to charging this morning, it says cable charging instead of fast charging, I've tried different chargers as well but still no luck. I thought maybe it was a software issue so I should try a factory reset. In order to make backup, I tried connecting to my laptop but windows refused to detect my device and it says your device is not working properly. Anyhow I did a factory reset (loosing all my data) still it shows cable charging. Any idea what this problem is about?
Try plugging in while ur screen is off. It did the trick to mine
i was just about to post about this same problem, til i looked over, and my phone switched from "charging" to "fast charging" once my phone was over 15% in battery life. So thats what i think it is..... If you plug in with less than 15% battery life, it is not powerful enough to fast charge. Once it hits 15% it will be powerful enough to "fast charge". does this seem like a reasonable explanation, cuz thats all i got LOL
I've had the same issue on and off with my Edge+ and have realized there are 2 things that will help start fast charging. First is to close all open apps and notifications, second turn your screen off and wait a few seconds and plug in. Hopefully this will help
Hey guys, I just got this phone, hoping that it can replace a decent Android phone. After a few issues that I wont mention, now I had to reset everything and install all from scratch.
During the first charge it took 90 minute for the guy to go full. I know it has to take around 65. Do you know what the problem could be?
Maybe because it is the first charge after setup?
I used the in box charger and did not use the phone during charging.
Thanks!
Maybe it was too hot to allow it to switch to quick charge 4.0. Might have been charging much slower so as not to cause damage, were you using it during charging?
kestrelv2 said:
Maybe it was too hot to allow it to switch to quick charge 4.0. Might have been charging much slower so as not to cause damage, were you using it during charging?
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Click to collapse
Neh man, I thought about that, but I did not use it, nor it was hot or smth in the room. Now it was the second charge and it went to 100% in about 76-80 minutes. This is very frustrating, coming from Oppo X3 Pro..
Maybe the chargers optimising the battery or the chargers faulty. Would be useful to know what's actually happening by using a usb safety tester and checking what the charger is actually outputting.
kestrelv2 said:
Maybe the chargers optimising the battery or the chargers faulty. Would be useful to know what's actually happening by using a usb safety tester and checking what the charger is actually outputting.
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If I had one of those. At the pace I change phones, I would most probably change it faster than others. I actually have a monster 65w charger from Xiaomi; maybe I ll give that a try too.
Hey Guys,
Anyone else experience slow to almost non existent charging speed if the phone has been on for a few hours?
The only way it goes back to charging fast is if I restart the phone while its plugged into a charger.
I have tried using the stock charger and aftermarket ones and different cables as well. Makes no difference until restart.
Chime in if anyone has any idea whats happening and/or how to fix it.
PS: I am unlocked and rooted if that matters.
Is the screen off? Having the screen on during charging will skew the charge cycle.
Does it charge normally when shutdown?
Possible battery, charging port, or mobo failure.
Check phone for any signs of battery swelling.
Same issue here. Got the phone today, charges sloooow by USC-C as well as QI... Although it shows "fast charging" in settings. I will check, if it's better after a reboot.
blackhawk said:
Is the screen off? Having the screen on during charging will skew the charge cycle.
Does it charge normally when shutdown?
Possible battery, charging port, or mobo failure.
Check phone for any signs of battery swelling.
Click to expand...
Click to collapse
Doesnt matter if the screen is on or off, I even left overnight and gained like 8% charge.
Battery seems to hold a charge fine, there is no swelling and discharge behavior is normal. Used to charge normally a few days ago.
morphius88 said:
Doesnt matter if the screen is on or off, I even left overnight and gained like 8% charge.
Battery seems to hold a charge fine, there is no swelling and discharge behavior is normal. Used to charge normally a few days ago.
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Click to collapse
SOT has it diminished significantly?
Charging at a start temperature above 72°F?
If so it sounds like a charge port or mobo failure... sorry.
Try clearing the system cache and a hard reboot.
Try toggling fast charging on/off 3 times.
blackhawk said:
SOT has it diminished significantly?
Charging at a start temperature above 72°F?
If so it sounds like a charge port or mobo failure... sorry.
Try clearing the system cache and a hard reboot.
Try toggling fast charging on/off 3 times.
Click to expand...
Click to collapse
Ill have to check the temp next time I am at room temp. I was playing some COD so I was over 80F when I started charging just now. Did not have to restart so maybe its good.
morphius88 said:
Ill have to check the temp next time I am at room temp. I was playing some COD so I was over 80F when I started charging just now. Did not have to restart so maybe its good.
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Make sure the port is clean and free of debris.
Inspect and carefully clean* if needed with a toothbrush and a small amount of anhydrous isopropyl alcohol.
Lol, RO water if needed than the alcohol.
Allow to dry completely.
*I live in a dusty environment and even after 2 years never had to clean my C port. However my bdu cargo pants pockets are lint free, not all pants pockets are. In general these ports seem to stay clean but you know how that goes...
Same here. Did someone find a solution?
In my case it just normalized itself after a few days of usage... strange thing was, that the slow charging affected both, usb and qi charging.
Glad you fixed.
Btw maybe intelligent charging. If phone can't detect a time where you don't use it it have problem adapting charging speed. If you change everyday the moment you put it on charge better deactivate that option
If I may continue this thread, I have another question about the charging. Is it possible to disable fast charging?
I only charge at night so I don't need my phone to warm up from quick charge. On my old Samsung Galaxy Note 9 I could do it, but now I can't find the setting.
Thanks.
MK73DS said:
If I may continue this thread, I have another question about the charging. Is it possible to disable fast charging?
I only charge at night so I don't need my phone to warm up from quick charge. On my old Samsung Galaxy Note 9 I could do it, but now I can't find the setting.
Thanks.
Click to expand...
Click to collapse
The only harmful part of the charge cycle on this phone is the top-off, and you can adjust that. You could use a 5W charger but I doubt it would extend the life.
More beneficial is checking other threads for features that may drain (add wear to) the battery.
MK73DS said:
If I may continue this thread, I have another question about the charging. Is it possible to disable fast charging?
I only charge at night so I don't need my phone to warm up from quick charge. On my old Samsung Galaxy Note 9 I could do it, but now I can't find the setting.
Thanks.
Click to expand...
Click to collapse
Simply use a 12 watt or less brick.
Fast charging needs a compatible 25w brick and cable (Samsung). In most phones it has to be enabled. Disabling fast charging is easy... enabling it sometimes is not
kevinmcmurtrie said:
The only harmful part of the charge cycle on this phone is the top-off, and you can adjust that. You could use a 5W charger but I doubt it would extend the life.
More beneficial is checking other threads for features that may drain (add wear to) the battery.
Click to expand...
Click to collapse
blackhawk said:
Simply use a 12 watt or less brick.
Fast charging needs a compatible 25w brick and cable (Samsung). In most phones it has to be enabled. Disabling fast charging is easy... enabling it sometimes is not
Click to expand...
Click to collapse
The whole point of having a feature is to use it when needed. If I am in a hurry I want to activate 30W charging with a single toggle in the settings. I don't have to bring two different power bricks, one 5W, one 30W, and manually switch between them.
morphius88 said:
Hey Guys,
Anyone else experience slow to almost non existent charging speed if the phone has been on for a few hours?
The only way it goes back to charging fast is if I restart the phone while its plugged into a charger.
I have tried using the stock charger and aftermarket ones and different cables as well. Makes no difference until restart.
Chime in if anyone has any idea whats happening and/or how to fix it.
PS: I am unlocked and rooted if that matters.
Click to expand...
Click to collapse
you should get a new phone it's the only way to fix it because it's broken and you can't fix it when it's like that.