Hi. I have been using my Verizon V10 since November now and it has been great, but recently (like in the past 3 months) I have been unable to use the mini-view feature for one handed use. Whenever I try to swipe on the home buttons, the phone screen freezes and I am unable to click anything on the touch screen. What I am able to do at this point is use the volume rockers and power button, but strangely enough I am able to double tap the screen and turn the phone on but once the screen on all touch capabilities are gone again. The only way I have been able to resolve this issue is by removing the battery and replacing it. If anyone could help me that would be great!
Related
Does anyone know if it's possible to turn off the display while in a call? On my HTC Touch Pro I was able to just press the power button to achieve this - but on the Hero the power button is also the hang up button.
Any ideas?
Actually it's supposed to turn off automatically.
IMO the problem isn't turning the screen off during a call, it's turning it back on when needed.
elcom said:
Actually it's supposed to turn off automatically.
IMO the problem isn't turning the screen off during a call, it's turning it back on when needed.
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I agree completely... Is an annoying issue that display go away on call because if you need something, ie keyboard or see call duration you need to do something for have it back.
Why not try this app, which you shake to wake the screen - not tired it myself but worth a go
Shake Awake
If the screen goes blank during a call you can simply press the menu button to wake up the screen again. Just tested that and it works fine.
Still, it would be nice to be able to turn it off when I want and not have to wait for it to time out to switch the display off.
You can also press the answer button to wake screen while in a call.
As to shake-it-to-wake-it, with the non-stick coating on the device I would probably be likely to launch it out of my hand !!! haha
Sprint Hero
I just picked up a Spring HTC Hero this weekend and am finding the same problem. When I place the phone up to my ear the screen does not shut off. However since the end button is also the same button used to turn off the screen, I'm in a catch 22.
For now I have to wait for the screen to time out. Turning the screen back on is not an issue as many have mentioned.
Hello,
in one of two cases the phone reactivates when I try to deactivate it. If you touch the display or one of the buttons while (or directly after) pressing the power-button the phone activates itself... that drives me crazy, because it is nearly impossible to deactivate it with one hand without touching the display at this moment.
Does anyone know hoe to get rid of that?
thanks for your help
I've experience that I think - I hit the power button to shut off the screen and lock it, and it immediately switches back on to the lock screen. It's not the end of the world as it is locked and will switch the screen back off in a few seconds, but it is strange.
Think I've figured out what's causing this - due to the size of the handset, when I go to switch it off with one hand, I find that my palm can just catch one of the soft buttons at the bottom of the handset such as the back button, so I think the back button is pressed immediately after the power button, causing the screen to come back to life.
So it's not a bug as such, maybe a design flaw.
Last night my phone was working fine. This morning I awoke late for my day because my alarm clock didn't go off, looked at my phone to figure out why and all I saw was a blank screen. Playing with the power button I am able to get it to a mode where the orange charging light turns on and the softkeys seem to respond (they provide haptic feedback at least). The backlight stays off, but I can tilt the phone around and see a cyan line stretching the width of the screen and I can manuever it up and and down using the volume keys. There are 10 items in this menu it seems since on the 11th click of the volume button the line jumps to the top of the page.
Can anyone help me? I've tried taking out the battery for 10+sec, I've tried removing supplemental hardware (sd/sim cards), I've tried on and off charger.
EDIT: It would seem the key is to loose all hope of it working, but continue to press the power button in desperation and after about 40+ attempts at power at this point it might turn on. I'm officially terrified I am going to wake up without my phone at any given day now =[
Rooted? Stock? Recovery? Rom?
Hello to all.
After changing between ROMs the power button on my phone has become unresponsive when trying to lock the screen or switch off the phone.
I installed Spare Parts Plus to set the button to sleep, but it didn't do anything.
The button works when trying to go into recovery, but once in recovery it remains unresponsive though search button works to select items even though the recovery is non touch based.
Can anyone recommend a solution or app I can install to lock the screen?
Thanks.
I'm new to the V10 -- my old beloved Note 4 was quickly unravelling so I traded it in for this phone. Other than the loss of the stylus, I quite like it. The second screen is neat. The fingerprint scanner works much better than the Note 4's ever did. All in all I'm fine with it.
(Haven't rooted it yet. Eventually.)
I have run into an issue that's a little confounding, though. Occasionally -- about once a week since the last OTA update -- the screen will "sort of" freeze. By "sort of" I mean the phone is obviously still running (I can turn the display on and off) but I'm unable to navigate by touch. The UI elements don't respond, I can't swipe away windows, I can't access notifications...
...my Note 4 used to do this occasionally, and what I'd have to do is long-press the power button for 8-10 seconds, which would force it to turn off, then turn it back on, and life would go on. The V10 doesn't do that -- when I long-press the power button for 8-10 seconds, I get that stupid V10 voice control program (I call it stupid because it hilariously misinterprets my voice commands - my daughter and I basically turn it on whenever we want to be amused by a big dumb phone). In short, there seems to be no way to force the phone to shut down through hardware other than pulling the battery... which is what I wind up doing, but it's weird that there's no way to force a shutdown with the power button.
Is there a way to change this in the settings anywhere? Or would I need to root the phone and load a custom rom for that?
Thanks for any help you can provide...
Try long pressing the power button and the volume down at the same time...that works for me
I can remove and put the battery back in faster than i can long press to reboot.
Also a factory reset after an ota is recommended. It might fix the freezing problem.