Why does com.tmobile.pr.adapt keep requesting root access?! - T-Mobile LG V10 Q&A, Help & Troubleshooting

So, I flashed SuperSU from TWRP, and when I rebooted, lo and behold, this is the first app requesting SU permission. I can understand other root apps needing to it, but not T-Mo's apps. What does it do? Is it a part of CarrierIQ? Is my phone ratting me out to T-Mo? Last, I checked, they don't really care if we hack our phones, they just want us to pay them. That's essentially what customer support told me on the phone when I asked awhile back.
Thanks!

Its exactly what it is. Do not give it root permissions!

I froze it using titanium back up
Sent from my LG-H901 using XDA-Developers mobile app

Why don't you read about rooting your device before you root your device?

@ patrioticparadox: I know full well how to root and the potential consequences, I've been doing it for years ever since I first bought an Android device years ago (can't remember exactly when, LOL). In fact, every one I've ever owned. And for friends. There has heardly ever been a device I couldn't root, including the megabitch ones like ZTE/Kyocera/etc. Now that I think about it, the only reason any T-Mo app would be requesting root is so they can get a handle on how many rooted customers they have, and also as a way to deny them warranty/insurance. I hadn't considered that when I posted.

Related

We need a non "official" way to root the nexus one

If you root your nexus via the "official" way, you're screwed if you have a hardware failure, because the warranty is null and void. We need to figure out a way to root that is similar to how we rooted the MyTouch and G1.
My suspicion is that the "official" unlock isn't in the spl. I think it is more like a sim unlock.
I think we should just leave it alone and learn how to root the G1 way. That way, if we have a hardware problem, we can revert the dang phone to factory specs.
Any ideas? I think a gold card may be a could place to start.
This message was deleted by its author
Given that Swetland has said the HTC should honour the hardware warranty if the flaw isn't causable by rooting, and even suggested that you message him if you get such things refused I think that most of us are pretty happy with that, certainly many of the main devs are.
Not that I'm suggesting you shouldn't do what you want to, just pointing out that you're unlikely to get the support that the G1 root had
This message was deleted by its author
t4tav said:
Plus, I would like to see a "non" official way. That way we are still not giving up our warranty.
Click to expand...
Click to collapse
It's been stated the HTC should honor the Hardware warranty.
If you are rooting, for any reason whatsoever, you are voiding your software warranty. And that's correct - you are well off the reservation and you should only root if you are aware of the risks and know what you are doing.
There is absolutely no reason you should expect to have your software warranty honored after you root.
While I can understand the desire for a sneaky backdoor root, it's really not to our advantage for such a thing to exist. Google managed to shipped this phone roootable out of the box. That is simply wonderful for the various people producing ROMs, it makes the phone a blast for hackers, it will spurn some serious innovation (and has done so already.) All good.
If people start backdoor rooting and making warranty claims, all of that may be spoiled and we may end up with a Nexus Two that is simply completely locked down.
Not good.
This message was deleted by its author
DebauchedSloth said:
It's been stated the HTC should honor the Hardware warranty.
If you are rooting, for any reason whatsoever, you are voiding your software warranty. And that's correct - you are well off the reservation and you should only root if you are aware of the risks and know what you are doing.
There is absolutely no reason you should expect to have your software warranty honored after you root.
While I can understand the desire for a sneaky backdoor root, it's really not to our advantage for such a thing to exist. Google managed to shipped this phone roootable out of the box. That is simply wonderful for the various people producing ROMs, it makes the phone a blast for hackers, it will spurn some serious innovation (and has done so already.) All good.
If people start backdoor rooting and making warranty claims, all of that may be spoiled and we may end up with a Nexus Two that is simply completely locked down.
Not good.
Click to expand...
Click to collapse
I completely agree with you. Look at the Droid Eris, for as long as it has been out, they are just starting to get an exploit that is working. They do not even have root yet.
I personally think that the people that most want to root without an unlocked bootloader are the people that will mess their phone by not understanding what they are doing to it fully. As stated above, you should be able to get your phone fixed if you have obvious defects that are not related to software.
While I think it would be interesting to have an alternative method to rooting, at the same time, I would view it as detrimental to what is trying to be done with this phone.
Just my small $0.01 (its not a full rant, trust me)
This message was deleted by its author
at first i thought it just a software, in any platform if you do anything to the software it will be ok, and the warranty still available like iphone or WM devices.
we need do small hacking to make this work, i don't know why xda-developer doesn't have any hacker, it should be easy.
This message was deleted by its author
t4tav said:
I think I got that :/
(Removed my idea - We need a passimg.nbh)
However, I am really holding out on someone from HTC or Google saying that all hardware faults will be covered even if the bootloader is unlocked.
As soon as that happens I will root my nexus
Edit - The other reason for (personally) look for another root method is that if you unlock the bootloader now, It wipes the system, all the apps and all the settings. I to be honest, I can't really be bothered to reinstall all of them, considering that the Market doesn't seem to track what I install/un-install.
Click to expand...
Click to collapse
This.
Like one of the above posters said everybody saying theres no need because they SHOULD replace hardware defects...I called HTC (haven't rooted) and asked them if I can repair hardware defects on a unlocked bootloader. The response "There is no warrenty if you have unlocked the bootloader."
This message was deleted by its author
t4tav said:
I think I got that :/
(Removed my idea - We need a passimg.nbh)
However, I am really holding out on someone from HTC or Google saying that all hardware faults will be covered even if the bootloader is unlocked.
As soon as that happens I will root my nexus
Edit - The other reason for (personally) look for another root method is that if you unlock the bootloader now, It wipes the system, all the apps and all the settings. I to be honest, I can't really be bothered to reinstall all of them, considering that the Market doesn't seem to track what I install/un-install.
Click to expand...
Click to collapse
if you are afraid to wipe then you shouldnt root your phone. i garranty that you WILL be wiping your phone many times in the future. i must have wiped my g1 more than 30 times and the nexus one 6 or 7 times already. but dont worry, there are always free backup apps like titanium backup
The Nexus is not like the G1 or mytouch in any way to root the Nexus is Different than any Htc Phone. The Porcessor is not the mt3g or g1. so to try to root it like the mytouch or g1 may bring more problems. Note No mather how you root it the warranty is still void unless you unroot it to send it back in.
This message was deleted by its author
t4tav said:
I must of wiped my G1 atleast 20+ times. I've also flashed around 20 Custom roms too (Since JF Rom's were all the rage).
I've found that mybackup works well. So I may purchase that. My Nexus is now happily rooted and running extremely fast
I'm not scared of wiping, it's just sometimes it can get sore
Click to expand...
Click to collapse
ive used backup for root users for ages(it seems like it). i seriously recommend you try titanium backup, it backs private apps up also.
simms22 said:
ive used backup for root users for ages(it seems like it). i seriously recommend you try titanium backup, it backs private apps up also.
Click to expand...
Click to collapse
Titanium seems to work well
Anyways, Let's move this topic back on track
That's my motivation
kingskidd268 said:
The Nexus is not like the G1 or mytouch in any way to root the Nexus is Different than any Htc Phone. The Porcessor is not the mt3g or g1. so to try to root it like the mytouch or g1 may bring more problems. Note No mather how you root it the warranty is still void unless you unroot it to send it back in.
Click to expand...
Click to collapse
We should have a way to "unroot."
I can see the other side to this too. If some yahoo roots their phone, then overclocks it to 2ghz or something and fries it... that SHOULDN'T be covered by warranty.
On the other hand, if I'm running one of cyanogen's roms and the speaker goes out, it should be covered.
Personally, if I fried a ROM because I overclocked it or something like that, I would NEVER send it in for warranty work. I would only send it in if the problem was clearly the manufacturer's.
Just my 2 cents
t4tav said:
Edit - The other reason for (personally) look for another root method is that if you unlock the bootloader now, It wipes the system, all the apps and all the settings. I to be honest, I can't really be bothered to reinstall all of them, considering that the Market doesn't seem to track what I install/un-install.
Click to expand...
Click to collapse
To be very clear, this behavior (data wipe on unlock) is intentional. Otherwise if your phone is lost or stolen, it would be trivial for somebody to unlock it, boot a custom kernel, and copy your contacts, email, etc from internal flash.
The Market should restore your installed apps automatically, and Settings Backup should be able to restore the bulk of your settings.
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[Q] Rooting the Galaxy S4 on 4.3 with VROOT - Is it safe yet?

I'm very sad to admit that I updated from 4.2.2 to 4.3 on my Verizon Galaxy S4 and lost root. I made the terrible assumption that someone would root 4.3 quickly after release, but didn't want to wait to see the updates. So far, the only two solutions are:
1. Root on 4.2.2 and upgrade through this method
2. Use VROOT to root stock 4.3
This thread and this article both make me VERY wary of using VROOT, but this seems to be the only option once you do the OTA update.
Has there been any additional investigation into VROOT? Is it safe to use again, or is it a lost cause?
As of right now, that is the only option that I am aware of. I am no dev, but I have been tinkering with my phones for quite some time. I personally have not encountered a single ill effect from using vroot. There is a script which completely wipes it off your phone and installs the supersu app. Ultimately, it is up to you...I did it and I'd do it again. No ill effects what so ever and it's been a few weeks-nothing wonky to report.
bjoostema said:
As of right now, that is the only option that I am aware of. I am no dev, but I have been tinkering with my phones for quite some time. I personally have not encountered a single ill effect from using vroot. There is a script which completely wipes it off your phone and installs the supersu app. Ultimately, it is up to you...I did it and I'd do it again. No ill effects what so ever and it's been a few weeks-nothing wonky to report.
Click to expand...
Click to collapse
I'm really on the fence... My fear is that I don't want to compromise my Google Account, since my whole life goes through that thing. Did you find that hidden app was installed after using VROOT?
Why is there yet another thread asking the SAME question about rooting MJ7??????
Read the other threads...
http://forum.xda-developers.com/showthread.php?p=47566483
http://forum.xda-developers.com/showthread.php?t=2535416
thethotbot said:
I'm really on the fence... My fear is that I don't want to compromise my Google Account, since my whole life goes through that thing. Did you find that hidden app was installed after using VROOT?
Click to expand...
Click to collapse
Not a single thing was different on my phone. There were even some folks who ran an md5 checksum on all apps and reported that nothing was altered what so ever on any system level. I understand your concern, it took me a couple weeks before finally doing it. I really weighed it out and decided that root was important to me. Also, a good dev on the forums did it with no ill effects. I have faith in him and thus far, nothing has happened. I don't want to push you into it though. I don't even worry about it anymore since the script wipes all traces of the chinese superuser app off the phone.
bjoostema said:
Not a single thing was different on my phone. There were even some folks who ran an md5 checksum on all apps and reported that nothing was altered what so ever on any system level. I understand your concern, it took me a couple weeks before finally doing it. I really weighed it out and decided that root was important to me. Also, a good dev on the forums did it with no ill effects. I have faith in him and thus far, nothing has happened. I don't want to push you into it though. I don't even worry about it anymore since the script wipes all traces of the chinese superuser app off the phone.
Click to expand...
Click to collapse
I did the same thing. My life runs through my google account and I was very weary. I dont see anything strange occurring and ran malware scans on both the PC and phone and didnt find any trojans. I am assuming it is safe with the removal script posted on Rootjunky.com
I'm going for it.
Alright.... I just did it. I used Sandboxie on my computer to temporarily install the Chinese program (just to be safe), and everything on my phone now looks like it's fine. I'll keep a close eye on my accounts, and have enabled Two Step Authorization on my Google Account. I'll still be super bummed out if it ends up VROOT is collecting personal data, but I just couldn't bring myself to wait for root any longer.
I'm curious to know if the developers of vroot have removed the data mining features from the more recent versions?

[Q] System State "Modified"

Okay so I was browsing my phone and happened to run across the System state saying "Modified"
The issue I am having is I have never even downloaded a rooting app. The only thing close to root I have used is called Helium, which does not require root, but it can backup/restore apps+data.
I am slightly worried that if I have to send my phone in for some reason they will see this and say I have messed with the system, although I have not in the first place.
Has anyone else encountered this random issue? Other than that this phone is quite a good phone and I'm pleased with it greatly.
Did you......root your phone?
Sent from my VS985 4G
veteranmina said:
Okay so I was browsing my phone and happened to run across the System state saying "Modified"
The issue I am having is I have never even downloaded a rooting app. The only thing close to root I have used is called Helium, which does not require root, but it can backup/restore apps+data.
I am slightly worried that if I have to send my phone in for some reason they will see this and say I have messed with the system, although I have not in the first place.
Has anyone else encountered this random issue? Other than that this phone is quite a good phone and I'm pleased with it greatly.
Click to expand...
Click to collapse
Let me grab a non-rooted G3 here in a few and check. I don't know that they dont all say that. Get back to you shortly. Mine also says this; however, I did root and unlock mine.
rp201 said:
Did you......root your phone?
Sent from my VS985 4G
Click to expand...
Click to collapse
Did you fully read his post before replying? I suppose my question is as rhetorical as yours...
My interpretation was that he has not installed one rooting app. One was left to assume he had rooted the phone or did not have a rooted phone which was the basis of my question. And yes I did read his post to answer your question. I would not leave you to assume I did from my response.
Sent from my VS985 4G
no big deal that it says that. move along
If you go to the Verizon store and look at the G3's they have on display, they all say "modified" instead of "official" however when I received my phone it said "official" until I rooted it.
Sent from my VS985 4G using Tapatalk
Just flash it back to stock if you have any issues. May as well root now anyway. G3 tweak box is amazing!
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
My unrooted Verizon g3 does not say modified. It says official.
veteranmina said:
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
Click to expand...
Click to collapse
Hypothetical.... lets say someone bought it, played with it and rooted it or botched a root and returned it. try root checker in app store. just saying. makes more sense then someone snuck in your bedroom and took it and rooted while you were sleeping and returned it.
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Rodeojones said:
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Click to expand...
Click to collapse
As of now, I cannot tell what it was to change it to modified, I went ahead and tried a reset through the settings and it kept the modified status, did a flash restore and it finally got rid of the modified and is now stating Official.
(To note that when it was in download mode it also stated modified before I flashed it with the ToT file.)
I did also find the reason for the verizon server to crash, which I cannot find the location of the thread elsewhere, but it is due to Google+ and one of verizons apps not being compatible with each other and eventually causing verizons app to crash. The only way so far to fix it is either downgrade google+ to stock, or disable the VerizonAvsService to stop the crash at boot.
Rodeojones said:
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Click to expand...
Click to collapse
I have disabled a bunch of bloat without root and it has not changed to modified.
It's a Fact!!!
veteranmina said:
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
Click to expand...
Click to collapse
I have verified for myself, that my Verizon LG G3 says "Modified" as well, yet it's a fact that I have never rooted or modified any of my system settings... I'm running Stock 6.0 Marshmallow... Go figure... Who knows with Verizon...

n9521 ROOT? ZTE Boost Max +

I want to know if there is way to root the new MAX+, I had the old one n9520. Now I want to root the new one but can't find a root for it anywhere.If someone could help that would awesome. Iv'e tried Towelroot Kingroot and Framaroot none have worked if anyone can find me a working root method it would be helpful.
Yoboywesley said:
I want to know if there is way to root the new MAX+, I had the old one n9520. Now I want to root the new one but can't find a root for it anywhere.If someone could help that would awesome. Iv'e tried Towelroot Kingroot and Framaroot none have worked if anyone can find me a working root method it would be helpful.
Click to expand...
Click to collapse
Did you have any luck achieving root on this device I've got one and have been working on it all day yesterday
No i havent had any luck with it
I have tried kingroot and kingroot.no go.this is with the PC and apk versions. I got up to 70% while using the latest kingroot 4.81.Hang in there and keep posting. So of the devs might pitch in and help us. Please!!!!!
Sent from my N9521 using Tapatalk
Hey guys can anyone help please???
Sent from my N9521 using Tapatalk
Help
Has anyone found a way to root this phone yet
I rooted mine with the latest Kingo Root pc version.Sadly the root doesn't survive reboot.If some nice developers would help we could succeed!!!!
Sent from my N9521 using Tapatalk
DIWE337 said:
Has anyone found a way to root this phone yet
Click to expand...
Click to collapse
I used kingo root pc version to get root.You may have to install the kingo root superuser apk first then use the pc version to get root.Let me know the results.
Sent from my N9521 using Tapatalk
Is anyone still trying???
Sent from my N9521 using Tapatalk
I believe this is a good phone, and think it would be a great phone if we could achieve root. I am not a Dev but I will be glad to help someone smarter than me to push this device in the right direction. Let's not let this one fall through the cracks.
Kingroot 4.95 causes brick.You have to go to recovery and do factory reset!!!
Thanks this is the only root I could get to work zte max N9521
It is a PC root from kingoroot if u can take out the super user app after u get it rooted u could try to install a different su binary file but I don't know how to do that yet so I'm stuck with a half rooted device....
Can anyone help???
Sent from my LGLS770 using Tapatalk
I agree and I'm really surprised this phone hasn't gotten much more attention considering how nice it is. For what is a prepaid phone for many (via Boost), I can lay it down on the table next to my nice Oneplus One and honestly it holds its own for day to day use. Plus, it even has the rare microSD!
But, these Boost and ZTE people apparently have created the only damned unrootable device I personally have ever experienced. I mean, even my darn Nook readers are rooted. And I say unrootable because unlike others (even IOS) that may not be "this version" so we "wait".......apparenlty there has yet to be ANY version of this phone's build that can be rooted.
I'm so confused as to why since the "Kingroot" can get an apparent temporary root, but then for some reason the partitions are "read only" and some other similar phones take a command (makes sense, I'm still following) to first change to R/W, then use the temp root and install perm root like I have on every other device using either TWRP, stock recovery (whoops this phone they removed it), or let SuperSU try it. But, from the many hours I"ve spent trying to force the temp root to get R/W or even get a recovery running on it, it seems to me that the hangup is there is some special sauce in the way that the filesystem is locked and that is the key.
So, for any gurus reading, is it just that this phone isn't "popular" enough, or that it's just not in use in the scene? It sure seems there is always some part of the xda scene that touches every one of these devices even a tad, heck even my ancient crappy 1st gen Nook tablet still get help if I ask LOL.
I'm wondering how many would donate a few bucks if a dev would dedicate some cycles to finding a way to free this really nice ZTE Max+ N9521...I know I would!
WyldWolf said:
I agree and I'm really surprised this phone hasn't gotten much more attention considering how nice it is. For what is a prepaid phone for many (via Boost), I can lay it down on the table next to my nice Oneplus One and honestly it holds its own for day to day use. Plus, it even has the rare microSD!
But, these Boost and ZTE people apparently have created the only damned unrootable device I personally have ever experienced. I mean, even my darn Nook readers are rooted. And I say unrootable because unlike others (even IOS) that may not be "this version" so we "wait".......apparenlty there has yet to be ANY version of this phone's build that can be rooted.
I'm so confused as to why since the "Kingroot" can get an apparent temporary root, but then for some reason the partitions are "read only" and some other similar phones take a command (makes sense, I'm still following) to first change to R/W, then use the temp root and install perm root like I have on every other device using either TWRP, stock recovery (whoops this phone they removed it), or let SuperSU try it. But, from the many hours I"ve spent trying to force the temp root to get R/W or even get a recovery running on it, it seems to me that the hangup is there is some special sauce in the way that the filesystem is locked and that is the key.
So, for any gurus reading, is it just that this phone isn't "popular" enough, or that it's just not in use in the scene? It sure seems there is always some part of the xda scene that touches every one of these devices even a tad, heck even my ancient crappy 1st gen Nook tablet still get help if I ask LOL.
I'm wondering how many would donate a few bucks if a dev would dedicate some cycles to finding a way to free this really nice ZTE Max+ N9521...I know I would!
Click to expand...
Click to collapse
I am willing to donate!Why so little dev interest in this phone????
Sent from my N9521 using Tapatalk
Bump. How do we perhaps set up a bounty for this phone? I see multiple people have already said they would donate so how do we set up a bounty for root?
Has anyone come up with any way to kill the read-only on the zmax to be able to hold root?

HELP please! LG say my G5 is rooted

Hi
My LG G5 is just under 18 months old, so still covered by the 2 yr UK warranty in that sense. It has started to only accept a USB connection (for charging, data connection, anything) once before it needs rebooting to accept it again.
So, I sent it back to LG. They sent the phone back to say it is rooted and wouldn't fix it.
I have eventually got to someone at Head Office and they still say the same, that as the OS has been modified then they will not repair it (the warranty does state that they will not repair a fault CAUSED by a modification by the way)
So I ran the internal software check as mentioned here - https://forum.xda-developers.com/lg-g5/help/how-tell-g5-rooted-t3528248 - and it does indeed come up with a positive, it says that SUPERUSER (a rooting related app) was installed on 1/1/17. - see attached image
I well remember doing a full wipe and reinstall of the phone on new years day and Google Play installed all the apps on my account and I had to delete the ones that I didn't use anymore. I have rooted various devices and that is why Superuser was in my Google Play account. It did install on the phone that day and was uninstalled (never run) the same day. The phone has never been rooted (it has been mine since new, I know how to root phones and would know if I had! I have also had no reason to) and I have run Android Pay and the banking apps on it all the time.
I can actually get the phone repaired for £25 anyway so it's not so much the repair that is the issue right now, it's that I think LG shouldn't get away with treating customers like this and I want to make a point.
Before I go through the various public attempts to make the point (Twitter, Trading Standards, Tech mags) I do want to be 100% clear of the facts, so if I am mistaken then please do tell me.
The Head Office guy said that even though Android Pay etc still works, that they have different checks and that a program has been run that has modified the OS. Their own internal phone software tells me that this program is Superuser. My understanding is that superuser does nothing at all unless a phone is rooted. Then, on a rooted phone, it will act as a 'middle-man', intercepting anything that wants root access and asking for permission from the user.
Am I correct in saying (and LG incorrect) that Superuser makes NO change to the OS? All the version numbers in About in Settings are the current legit ones.
In my opinion, they are technically intelligent enough to know that there is no technical issue with my circumstances, they just want to get out of fixing the phone (which has already cost them me buying the next incarnation of the series at the end of my contract and my next TV too). Even if it had been modified, the app was installed on 1 Jan, the issue started a month ago, and LG happily fixed another fault (fingerprint sensor) on the phone back in April with no complaining about root! There could be no proof that the fault was caused by Superuser.
Any advice/ammunition to talk to them would be appreciated.
They don't know what they saying.. superuser app could not modify the os if it is not rooted and have not unlocked bootloader...
Exactly what I thought.
I should probably have posted this in the Superuser forum, is it possible to move it? I don't want to repeat post. If anyone could say what Superuser DOES do, that would be ideal..
Thanks
Thanks Gerciolst.. they have now agreed to repair it!

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