Can't enter Flash Mode, only Safe Mode. (Not just via USB) - Xperia Z5 Compact Q&A, Help & Troubleshooting

So,
I'm trying to flash my Z5C with latest LP but when I try to enter Flash Mode to do it the phone enters Safe Mode. Now some people say it might be driver related and yes, one of the Z5C drivers I tried installing says this:
Sony Net (03/19/2015 6.0.6000.16511) Not needed (No device for update present)
Now even if it is a driver issue, shouldn't I be able to enter flash mode by simply pressing Vol Down + Power Button? I still enter Safe Mode. Can I not enter Flash Mode any other way than the Vol Down + USB?
I bought this phone a week or so ago and have not fiddled with anything apart from turning USB Debugging and Unknown Sources on. Other than that I have not done anything, not even OTA as it instantly goes to MM. This phone is stock firmware from factory.
Now when I tried connecting to Flashtools by entering Safe Mode (which I thought was flash mode but with a diff name) Flashtools either says Debugging is off or it goes as far as saying "Root Access Denied" (Note: it's not an error, just another message) and stops. The popup which says to plug in the phone doesn't dissapear either. So that's where I'm stuck and it's due to me not being able to enter Flash Mode on the phone.
So question is, what am I doing wrong?
PS. I will try this all over again on my W7 desktop as I've only tried with my W10 laptop and I know there are different driver settings. Yes I did enable "No Driver Signature"-mode on W10 prior to installing them but nothing changes.
Thankful for any help as I don't want stock, cause it's not very optimized and also phone can get a bit hot whereas they fix a lot of issues with these updates.
[EDIT]
Btw, can't find Sony PC Companion on the official site. Instead it's replaced by Xperia Companion. Inferior in tools but I assume they have the same drivers for phones included?

Anthraxiousness said:
So,
I'm trying to flash my Z5C with latest LP but when I try to enter Flash Mode to do it the phone enters Safe Mode. Now some people say it might be driver related and yes, one of the Z5C drivers I tried installing says this:
Sony Net (03/19/2015 6.0.6000.16511) Not needed (No device for update present)
Now even if it is a driver issue, shouldn't I be able to enter flash mode by simply pressing Vol Down + Power Button? I still enter Safe Mode. Can I not enter Flash Mode any other way than the Vol Down + USB?
I bought this phone a week or so ago and have not fiddled with anything apart from turning USB Debugging and Unknown Sources on. Other than that I have not done anything, not even OTA as it instantly goes to MM. This phone is stock firmware from factory.
Now when I tried connecting to Flashtools by entering Safe Mode (which I thought was flash mode but with a diff name) Flashtools either says Debugging is off or it goes as far as saying "Root Access Denied" (Note: it's not an error, just another message) and stops. The popup which says to plug in the phone doesn't dissapear either. So that's where I'm stuck and it's due to me not being able to enter Flash Mode on the phone.
So question is, what am I doing wrong?
PS. I will try this all over again on my W7 desktop as I've only tried with my W10 laptop and I know there are different driver settings. Yes I did enable "No Driver Signature"-mode on W10 prior to installing them but nothing changes.
Thankful for any help as I don't want stock, cause it's not very optimized and also phone can get a bit hot whereas they fix a lot of issues with these updates.
[EDIT]
Btw, can't find Sony PC Companion on the official site. Instead it's replaced by Xperia Companion. Inferior in tools but I assume they have the same drivers for phones included?
Click to expand...
Click to collapse
USB is the only way. I had to use 4 different PCs before finding one flash tool liked BTW. And you are kind of wrong about they fix issues with these updates. They really just create more. I'm on.200 LP and probably never going MM until aosp can deliver because MM is so messed up.

Did you get this sorted?
I can't boot into flash mode either, and I am stuck on a boot loop. Phone trying to setup and processes stopping.

civicsr2cool said:
USB is the only way. I had to use 4 different PCs before finding one flash tool liked BTW. And you are kind of wrong about they fix issues with these updates. They really just create more. I'm on.200 LP and probably never going MM until aosp can deliver because MM is so messed up.
Click to expand...
Click to collapse
Thank you for the suggestion to try different PCs. I only have the one at home but I tried a different USB port and Flashtool is working now. Bizarre.

Related

Odin won't detect i9100 in download mode after new kernel

Hi,
So I just purchased a Samsung Galaxy S II, and I've been trying a few different ROM's found on this site. The last thing I did was actually revert back to a stock Samsung Kernel and firmware. This worked fine, but it unrooted my device, which I knew would happen, but now I'm not able to root it again because when I put the device into download mode, ODIN, or better yet, my computer won't detect the device.
I have all the drivers installed, and I also deleted them all, and Kies, and started from scratch again after searching XDA for similar issues.
I don't believe this to be a driver issue, since I was able to root my device, and swap roms before I went back to the official kernel and firmware. I'm with Bell in Canada, so the versions I went back to were not the official Bell versions, since Samsung has not made them available.
I have a Mac, but I've been using Windows 7 and Odin under VMWare. I can connect my device to either OSX, or Windows 7 when the device is not in download mode, and everything works fine, and Odin detects the device (Not that that does any good of course)
When I connect the device under download mode, the Mac detects the device and asks me if I want to connect it to my Mac, or to Windows (As it should) but no matter which one I select, neither OS acknowledges the device after that point, where as when I'm not in Download mode, both OS's detect the device fine.
After all my troubleshooting with my computer based off of what I found online here, The only conclusion I have left is that there is something missing on the device that allows it to be found under download mode, but that aspect of all this is beyond my current skill level.
Anyone have any ideas?
Are you pressing the Volume Up button to continue in Download mode? Besides, Virtual machine isn't recommended I think.
Yes, Once the Custom ROM warning comes up, I press the Volume up button to continue.
That wasn't even necessary on the Stock Bell ROM. The warning didn't come up at all.
VM has been working fine up until now, so I don't think that's the problem, but I have been thinking of trying this on my old laptop that runs on windows if nothing else pans out.
Scott56 said:
Yes, Once the Custom ROM warning comes up, I press the Volume up button to continue.
That wasn't even necessary on the Stock Bell ROM. The warning didn't come up at all.
VM has been working fine up until now, so I don't think that's the problem, but I have been thinking of trying this on my old laptop that runs on windows if nothing else pans out.
Click to expand...
Click to collapse
Have you found anyway to Make Odin recognize to phone in download mode?? Im still struggling with that. my phone is on stock kernel and not rooted yet, ODIN finds it fine when the phone is on and USB Debugging is on, but once I put the phone on download mode it wont recognize it, I dont know why..
Could it be because of the ''SAMSUNG Mobile MTP Device'' driver failed to install correctly??
all other drivers are installed correctly.. I have tried to get the driver mentioned above to install correctly but it fails every time, with USB debugging on and off, i have wiped the phone and installed Kies and the drivers several times, Im clueless right.. anyone have any idea please help??
I myself am also suffering from this problem. However, USB seems to function fine while the phone is booted up or in recovery (For ADB). I'm wondering if necessary files may have become corrupted or deleted in reference to USB drivers (phone side mind you) that are used in download mode.
edit: It's also recognized in recovery mode.
Even if it can't be fixed I'd still like to understand why.
-Simply D
was looking for help on this and saw this thread, same problem too..
Connects to Odin and Kies fine when switched on "normally", can use USB mass storage mode Etc.
comes up with a USB device has malfunctioned message on PC when I connect USB cable when switched on and in download mode
EDIT:- just to add, if I try upgrading firmware via Kies it gets to the point where it switches the phone to download mode to upgrade it and has the same issue even with an official upgrade
Figuring download mode is outside the normal boot procedure, I hoped on an off chance that pulling my battery and sim for a few minutes would reset it. It did indeed. Download mode is now functional again, just to be certain I tested it right before pulling the battery to make sure it was still broken. And multiple flashes and reboots afterwards seem to confirm that it has returned to normal.
Anyone else who solves it with this method, please report back.
-Simply D
SimplyD said:
Figuring download mode is outside the normal boot procedure, I hoped on an off chance that pulling my battery and sim for a few minutes would reset it. It did indeed. Download mode is now functional again, just to be certain I tested it right before pulling the battery to make sure it was still broken. And multiple flashes and reboots afterwards seem to confirm that it has returned to normal.
Anyone else who solves it with this method, please report back.
-Simply D
Click to expand...
Click to collapse
Tried this and it didn't work for me :/ going to give it another try later, thanks for the suggestion either way

Computer not detecting phone in s/w mode

Computer not detecting phone in s/w mode when im trying to flash a kdz it always stops at 15% and says the computer cannot connect the cellphone because its not detected
Please help
Let me see, are you using JB and trying to enter in software upgrade mode by VolUP + insert cable?
TicoTeco said:
Let me see, are you using JB and trying to enter in software upgrade mode by VolUP + insert cable?
Click to expand...
Click to collapse
im in s/w download mode but the problem is while flashing the kdz it always stops at 15% and says that it cannot detect a connection from my cellphone and pc
niggist said:
im in s/w download mode but the problem is while flashing the kdz it always stops at 15% and says that it cannot detect a connection from my cellphone and pc
Click to expand...
Click to collapse
But your phone is using JB or ICS? Because in offline flashing, the computer won´t detect the phone if JB (volUP+cable). In ONLINE flashing, don´t matters.
If your phone is in JB, the easiest way to flash is (assuming your phone is operational):
- power on the phone
- insert the cable
- in USB connection type, choose LG software
- start the flash software in PC
- the phone will automagically reboot in software download mode, and the computer will detect this manner.
TicoTeco said:
But your phone is using JB or ICS? Because in offline flashing, the computer won´t detect the phone if JB (volUP+cable). In ONLINE flashing, don´t matters.
If your phone is in JB, the easiest way to flash is (assuming your phone is operational):
- power on the phone
- insert the cable
- in USB connection type, choose LG software
- start the flash software in PC
- the phone will automagically reboot in software download mode, and the computer will detect this manner.
Click to expand...
Click to collapse
its JB
it is in S/W upgrade mode
my phone cant turn on to actual android it stops at the lg logo
how would I do an online flashing
would omap4boot work?
niggist said:
its JB
it is in S/W upgrade mode
my phone cant turn on to actual android it stops at the lg logo
how would I do an online flashing
would omap4boot work?
Click to expand...
Click to collapse
Online flashing is a bit tricky, best try as a last resort. You are not given choice, it only restores your factory version, based on your IMEI, and downloads the entire KDZ over the internet. I already done that two times, but I dont't know if LG servers are blocking the KDZ download now (hear that). But it will recognize your phone, regardless of ICS or JB.
If your phone is JB and it's bootlooping, then OMAP4BOOT is the way to go.
Just install the drivers, fastboot and flash the ICS xloader and uboot. Then your phone will be recognized by VolUP + cable insert.
TicoTeco said:
Online flashing is a bit tricky, best try as a last resort. You are not given choice, it only restores your factory version, based on your IMEI, and downloads the entire KDZ over the internet. I already done that two times, but I dont't know if LG servers are blocking the KDZ download now (hear that). But it will recognize your phone, regardless of ICS or JB.
If your phone is JB and it's bootlooping, then OMAP4BOOT is the way to go.
Just install the drivers, fastboot and flash the ICS xloader and uboot. Then your phone will be recognized by VolUP + cable insert.
Click to expand...
Click to collapse
I fixed it using online flashing, it was waay easier then you've implied.
I used the online flashing upTestEX thing I found in an old folder by chance on my usb flashdrive
I had a choice on my kdz and my phone is fully functional again.
Thanks anyway
Do you have an idea of a good custom rom I should try, other than cm, what is a relaly stable one.
niggist said:
I fixed it using online flashing, it was waay easier then you've implied.
I used the online flashing upTestEX thing I found in an old folder by chance on my usb flashdrive
I had a choice on my kdz and my phone is fully functional again.
Thanks anyway
Do you have an idea of a good custom rom I should try, other than cm, what is a relaly stable one.
Click to expand...
Click to collapse
Glad to hear you solved your problem, obviously in a different (and better) way from the one I knew.:laugh:
About roms, I flashed many but always return to stock (can't live without the FM radio), maybe one stock based might be a good choice.

[Q] Odin/ADB can not see my phone (HELP)

Hello All,
I've been reading posts from here for a long time but this is my first post.
I'm coming here as a last resort to save my Galaxy s2 (SGH-T989) which has a stock ROM.
Here's what happened.
I dropped my phone and then it got stuck in bootloop (it only boots until I see the "SAMSUNG" word animation and stops there).
At that point, ODIN 'sees' that there's a connected device; KIES keeps "connecting...." but can't actually connect; ADB does not show any connected device.
So, what I wanted to do was to factory "reset" the phone. The problem is I can't get the phone into Recovery mode. I believe it's because my volume down button was acting up when the phone was working. However, I can get to "Download Mode" using a USB Jig.
So, the next thing to do is to flash a new stock ROM. However, whenever I connect my phone when it's in "Download Mode", ODIN does not see it.
Yes, I've installed, re-installed, removed, re-installed all drivers and Kies and I've done that so many times you can't even believe it.
The problem is that the device driver "SAMSUNG Mobile USB CDC Composite Device" gives the following error "This device cannot start. (Code 10)", and I don't know why or how I can get rid of that. As mentioned above, I've tried all the device driver installation fixes but none has worked.
I mean, when the phone is not in Download Mode and I connect it to my PC, all device drivers are working fine with no error, but when it's in Download Mode, I get the error mentioned above "This Device cannot start.".
So, my questions:
1) Is there a way to get to Recovery Mode without using the button combinations? (The phone is in bootloop)
2) How can I fix the device driver error mentioned above to get ODIN to see my device?
3) Is there anything else I need to be doing?
This problem is really frustrating and I've been on it for more than 2 weeks and nothing has worked so far. Any help is greatly appreciated.
1. I think you have flashed an bad kernel if you cant get into recovery mode and i dont get it why your volume down acts like up?.
2. http://support.microsoft.com/kb/943104 try to maybe also disable kies and try again.
3. Kies is on, adb doesnt work at samsung/download screen, try to reinstall samsung usb drivers again :/ yes I know but to be sure, disable driver signature or something like that if you are on windows 8.x, try another usb cable.
2weeks dont sound good. I hope these tips could help a bit but I still wonder why your phone got in bootloop when you dropped it !?!? What were you doing at that time and did the battery go out?
wulsic said:
1. I think you have flashed an bad kernel if you cant get into recovery mode and i dont get it why your volume down acts like up?.
2. try to maybe also disable kies and try again.
3. Kies is on, adb doesnt work at samsung/download screen, try to reinstall samsung usb drivers again :/ yes I know but to be sure, disable driver signature or something like that if you are on windows 8.x, try another usb cable.
2weeks dont sound good. I hope these tips could help a bit but I still wonder why your phone got in bootloop when you dropped it !?!? What were you doing at that time and did the battery go out?
Click to expand...
Click to collapse
Thanks for the quick reply, wulsic.
1. No, I did not flash any kernel on this phone, everything on it is stock and was working just fine before it was dropped. I meant that the volume down was not working properly, not that it was acting like up.
2. I tried that but did not work
3. The drivers are working fine when the phone is not in Download Mode, it's only when it's in Download Mode that I get the error and I've tried re-installing drivers and everything, I think the problem is with the device itself not a driver problem.

[Q] Bricked (Cant boot, turn on the screen)

Hey guys,
So I wanted to try out the newest CM12 ROM with A5.0 but seems like it didnt exactly happen how I wanted it. Rooting the device and then installing the XZDualRecovery without a problem. Then downloaded the ROM and gapps.
I have SGP311 (pollux_windy) so I downloaded that version of the CM12 at first. It said that my device is pollux, which I ofc was dumb enough to just skip and download the pollux ver and then install that one. So I installed the pollux ver instead of pollux_windy and when I hit restart device I didnt see it boot again.
So I wanted to connect it to my PC, PC didnt recognize it ofc. Only way my PC regonizes my tab is by fastboot mode. I had to install a driver for that. And even then only the Sony Mobile Flasher by Androxyde recognised it. I run into bootloop various times before with my tab and Emma always fixed it but thats unfortunately not the case here as Emma doesnt recognise it either :/
So now here's the problem, I can only do fastboot mode (not flashmode) and the only program able to do sth with my device is this Sony Mobile Flasher. I downloaded a official FW there and wanted to install it but it required me to go into the flashmode which I can't.
Is there sth I can do? The only thing working is the LED and fastboot mode.
Is there a way to put the device into flashmode via PC, that would solve all issues or maybe a trick to go into flashmode? As there was some thread about it but the thing they did didnt work for me :/
Please help
Thanks in advance
Nevermind, I just forgot how to use Emma....
For anyone to whom this happens:
Computer: Open Emma from the Start menu of your computer.
Connect a USB cable to your computer.
Phone: Turn off your tab.
Connect your tab to the USB cable while holding the VOLUME DOWN.
Computer: Select the software you want to flash in the Service list. The tool automatically detects the tab and lists available software versions, which are called Services in this flash tool.
Click on Apply Service. The tab will now be flashed.
Phone: When you have flashed your device, you can disconnect your phone from the computer. The first time you start your device after you have flashed it, the boot-up might take a little longer than normal.

Need help with bootloop -- A tricky bootloop.. Donation will be given!

Hi there peeps!
My Xperia Z2 has gone into a bootloop, with no recovery, no boot logo, not registering ADB / fastboot drivers anymore.. BUT.. the buttons seems to work, so i may reboot it some different ways. The only indication of life it got, is the red light when booting.
Someone want to tag team with me to find the solution?
Donation will be gived to a working solution
Best regards!
There is no solution for this atm. The best way to fix it is to send it to the service center.
kimocoder said:
Hi there peeps!
My Xperia Z2 has gone into a bootloop, with no recovery, no boot logo, not registering ADB / fastboot drivers anymore.. BUT.. the buttons seems to work, so i may reboot it some different ways. The only indication of life it got, is the red light when booting.
Someone want to tag team with me to find the solution?
Donation will be gived to a working solution
Best regards!
Click to expand...
Click to collapse
I may have a solution. Red light usually means it cannot boot the kernel.
I have a simple fix. Follow this guide and make sure to download the firmware of your exact model and current software version number.
When you get to this step, on the right side don't check anything under 'WIPE', leave them blank. And under 'EXCLUDE', check everything except 'KERNEL'. Leave Kernel blank and the rest under exclude check them.
Proceed and press 'volume down' and connect the usb cable at the same time. Let the flash finish and boot the phone back up. Let me know how it goes.
Thanks! I'm trying your solution now, but i dont think it works... none of the drivers are either so. Give me some hours, i will walkthrough here
I can say, it is NEARLY dead i would think, but there must be a way somehow..
Yeah, this will not work.. It gets stuck on "HOLD THE VOLUME DOWN + PLUG THE CABLE" and both ADB and Fastboot are missing so.. It won't do anything there. Holding the Volume UP + Power reboots (that works for some reason). And the orange reboot button in the charging is working but nothing that will help me i think.
kimocoder said:
Yeah, this will not work.. It gets stuck on "HOLD THE VOLUME DOWN + PLUG THE CABLE" and both ADB and Fastboot are missing so.. It won't do anything there. Holding the Volume UP + Power reboots (that works for some reason). And the orange reboot button in the charging is working but nothing that will help me i think.
Click to expand...
Click to collapse
When the device is connected in flash mode (USB + Vol down), go to device manager and see if the device is there (may be called 'Xperia Z2" or "Unknown Device", right click and go to properties and update drivers to this. Update me how it goes. I had the EXACT same issue and it took me some time to resolve, by solving the drivers issue you can flash the kernel again without losing data.
If that doesn't work, install these drivers: http://forum.xda-developers.com/showthread.php?t=2588979
Hi!
When my went to Bootloop the only thing that woked was using sony's Pc recovery tool.
sony's Pc recovery tool
Hope this helps you out
Try Software repair on the new Xperria Companion
http://support.sonymobile.com/global-en/xperiaz2/tools/xperia-companion/
Both Sony Companion and Sony Emma are not registering the devices, but after fiddling around with VOLUME UP, VOLUME DOWN and lots of trying, at some point the device manager finds a unknown device. "hiredantispammer" may got the solution, but i will try all posted solutions right away! Post update soon
1. On "VOLUME DOWN + PLUG" the Device Manager refreshes, and the Z2 got the "red light" -- but Device Manager does not show any connected devices nor drivers needed.
2. The Sony Companion does not find the device either.
But.. i was reading about some Windows 10 driver problems, so i will try switch to Windows 7 x32 to ensure the drivers are working correctly.
Another thought.. Is it some way to put a "update.zip" on a sdcard for force installation of new kernel or anything?
Yeah, the solution is right. Hopefully Win 7 solves your driver issues. I had to reformat my laptop and install Win10 again because of driver issues when I have the exact same issue as you. Hope you get your phone working again!
Sent from my D6503 using XDA-Developers mobile app
And no, there's no other safe way to reflash the kernel. Even with an unlocked bootloader, you need fastboot drivers.
This worked for me.
Grab your original cable and make sure the phone is charged to st least 80%.
Start the pc companion and the repair program.
Hold the down key and connect to the computer.
In around 20 minutes the phone is repaired
Hope this helps.
It is important to use proper cable and not any old thing laying around. Mine would not connect until i got the original one.
Ah, charge your device fully. Reboot Windows 10 in safe mode and disable driver signature. Install device drivers. Use Sony PC companion or flashtool to fully reflash the right firmware for you device. You are still able to turn it off and on, so it should work if you do it right.
Best to first flash just the kernel and see if it boots, if it doesn't since you have the firmware files, flash everything and don't wipe data.

Categories

Resources