[Help] Moto E XT1527 AT&T version - E 2015 Q&A, Help & Troubleshooting

Hello!, i have a problema with my moto E XT1527 AT&T version, recently they came a update of security, after install the update, the phone is stuck in fastboot mode and i can't do anything, when i give to start, appears the motorola logo and then back to fastboot mode
when i open motorola device manager say the version of firmware 23.16.9.surnia_att.att.en.us
i can't find exactly that version
i found another firms AT&T
SURNIA_ATT_5.0.2_LXI22.50-53.2_cid1_subsidy-ATT_CFC
SURNIA_ATT_5.1_LPI23.29-18.5_cid1_subsidy-ATT_CFC
SURNIA_ATT_5.1_LPI23.29-18.9_cid1_subsidy-ATT_CFC
but doesn't work
I do not know what to do
Help!!!

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This morning I tried to update a Moto E 2015 to Marshmallow manually (Via ADB) and this happened to me!
The mobile now stays in bootloader mode, I tried to flash 6 images either 5.0.2, 5.1 and 6.0 by ADB or RSDLite but it does not come out of there (The only recovery that works is 5.0.2)
Note that I have the bootloader completely locked.
PS: I never started the phone, I went directly to flash it, so I can not unlock the bootloader by never activating the unlock via OEM.
PS2: It baseband is M8916_20236.23.03.21.01R SURNIA_TMO_CUST
DanielZRK said:
This morning I tried to update a Moto E 2015 to Marshmallow manually (Via ADB) and this happened to me!
The mobile now stays in bootloader mode, I tried to flash 6 images either 5.0.2, 5.1 and 6.0 by ADB or RSDLite but it does not come out of there (The only recovery that works is 5.0.2)
Note that I have the bootloader completely locked.
PS: I never started the phone, I went directly to flash it, so I can not unlock the bootloader by never activating the unlock via OEM.
PS2: It baseband is M8916_20236.23.03.21.01R SURNIA_TMO_CUST
Click to expand...
Click to collapse
Is your phone a really TMO XT1527 variant?Because TMO XT1527 does not have a 6.0 update. If yes try this.
Try to flash original rom you were having using fastboot and not adb.
Try 5.0.2 rom, download it from given link (https://firmware.center/firmware/Mo...2_LXI22.50-32_cid9_subsidy-CCAWS_CFC.xml.zip)
and then try following:-
in the bootloader mode go to factory mode and press the power button about 30 - 40 times your phone should boot up and then you can go to settings and enable developer options , OEM Unlock and you can unlock the bootloader and flash the stock rom again.
If no then download suitable firmware from https://firmware.center/firmware/Motorola/Moto E (2nd gen-2015)/Stock/XT1527/ for your XT1527. and follow above steps
Reply me what happened and hit thanks if you are successful
Aniruddhagupte11 said:
Is your phone a really TMO XT1527 variant?Because TMO XT1527 does not have a 6.0 update. If yes try this.
Try to flash original rom you were having using fastboot and not adb.
Try 5.0.2 rom, download it from given link (https://firmware.center/firmware/Mo...2_LXI22.50-32_cid9_subsidy-CCAWS_CFC.xml.zip)
and then try following:-
in the bootloader mode go to factory mode and press the power button about 30 - 40 times your phone should boot up and then you can go to settings and enable developer options , OEM Unlock and you can unlock the bootloader and flash the stock rom again.
If no then download suitable firmware from https://firmware.center/firmware/Motorola/Moto E (2nd gen-2015)/Stock/XT1527/ for your XT1527. and follow above steps
Reply me what happened and hit thanks if you are successful
Click to expand...
Click to collapse
I did it! And my Moto E returned back to live, but it cames with the SIM card tray dead that is a hardware issue so I'll send it to costumer service
DanielZRK said:
I did it! And my Moto E returned back to live, but it cames with the SIM card tray dead that is a hardware issue so I'll send it to costumer service
Click to expand...
Click to collapse
Good
may be it is not the right firmware because there are various variant of XT1527 present based on different carriers.So your the radio is not working.
Aniruddhagupte11 said:
Good
may be it is not the right firmware because there are various variant of XT1527 present based on different carriers.So your the radio is not working.
Click to expand...
Click to collapse
I tried with a lot of modems files and didn't work also with a AT&T and Cricket SIM cards and still unrecognize it! So, I checked with a flashlight and making comparasion with other Moto E and the SIM tray's Pins are sunken! Maybe that was happen when my mom put her SIM card in upside down

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