Microphone not working when speaker activated - LG G5 Questions & Answers

Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.

I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?

jkieffer46 said:
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
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Click to collapse
Yes, I tried resetting via backup and restore under settings menu

Reset mine and thought about the mic being housed in the battery holder bottom part. Why not take it out and clean connections....mic works great now. Dunno if from reset or alcohol cleaning connections. Give it a shot.

Same here i purchased the phone on 5-5-16 it will reboot on its own almost everyday till 5-19-16 when it completly just gave up and wouldn't turn on. So i went to tmobile and they replaced it for a new one. But now the replacement gave up yesterday 5-28-16. It has managed to turned on once but the device was too hot that i turned it off to cool it down and it wont turn on anymore. Sucks that is long weekend and i wont be getting s replacement soon.

I too am having this issue, however mine has one other weird glitch. If i put the phone on speakerphone and talk into th phone like normal (phone up to my ear) i can hear myself in the phones speaker faintly and the mute button does no work at all. Works fine on normal mode but not on speakerphone. To me this is a software issue vs hardware issue, I bought the phone second hand so I dont really have any warranty. Anyone have anything to offer up to try? Ive tried a different battery module base and no luck, same issues. Its almost like the phone needs a entire reflash done to it. Other then this issue the phone rocks.
The phone is a Canadian H831 model.

I had similar issue with older device. Read on some thread and they suggest disable Google now. It worked for that device. I am not sure if it will for you guys?
Sent from my LG G5 using XDA Labs

kingzslayer said:
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
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How are you resolve this problem? New phone from box I have some problems Model LG G5 H820 AT&T

Deleted.

I had the same problem a while ago, here's my fix, hope it helps
https://forum.xda-developers.com/lg...-mode-call-t3565646/post71243431#post71243431

Thanks for the link @marac1993 will check

I had the same problem. It turned out to be a "hardware" thing. There are two microphones, one at the bottom of the phone which works when on earpiece, and the second one on the top of the phone (above earpiece) which works when on speaker mode. I cleaned the first one several times without noticing there is a second one on the top. It turned out that the second microphone was blocked by some dirt. I cleaned it and now it works like a harm when on speaker mode.

Related

[Q] Microphone problem with eris. Hoping someone can help with a workaround.

Hardware related bug, hoping to bypass it completely.
Started happening about 2 months ago.
problem: When headphones/bluetooth are not connected, my microphone on the phone will not work. When either are connected, both the headphone/bluetooth microphone are working at the same time. I've been using bluetooth to place calls this entire time, Person on the other end gets a constant echo, if I cover up the phone microphone the echo stops(and they only hear what comes from the bluetooth headset).
I've flashed multiple roms, it seems to me like this is hardware related, but for the life of me I can't figure out how this seems to have got reversed in functionality (microphone on the phone should mute when headset is attached, not unmute)
Anyways, I'm perfectly fine using bluetooth, I never use my microphone on my phone for voice searches (I'm a southerner, it just doesn't work... yall.) i also never record videos. So, anyone know how I can keep the phone microphone muted full time?
That sucks
The same thing happened to my fiance's eris. I tried everything i could think of... its a hardware issue. She also had a problem with her track ball at the same time, it would not scroll down, only up left and right. She ended up getting a new phone, because nothing else worked. Sorry for your luck. Let me know if you find a fix.
tcsccer10 said:
The same thing happened to my fiance's eris. I tried everything i could think of... its a hardware issue. She also had a problem with her track ball at the same time, it would not scroll down, only up left and right. She ended up getting a new phone, because nothing else worked. Sorry for your luck. Let me know if you find a fix.
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Click to collapse
Thanks for the response. I'm 100% sure its a hardware problem. If I cant figure out a way to permanently mute the onboard microphone im going to buy a dead eris and just replace the little board with the usbport/microphone. If that doesnt fix it, I will see if it will boot up with that board removed completely. (have a battery only charger already.)
But before I do either, I would love it if one of the genius' around here (no disrespect, some smart folks on these forums) responded with a way to permanently mute it.
10 day bump in hopes that someone knows something that didnt see it. Wont do it again. *crosses fingers*

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
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My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
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Same problem here?
Does any1 have any fix..Help needed!!!

[Q] Amaze 4G speaker and mic stopped working

The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
Same problem
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
Phasar said:
The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
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Click to collapse
HTC Amaze phone only works on speaker
trbryant said:
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
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My HTC Amaze is almost doing the exact opposite. When I make or receive calls, I cannot hear people. They can hear me, but unless I put it on speakerphone, I am SOL. It works with bluetooth in my car just fine but it is a little aggravating to have to keep a call on speaker. Anyone else have this problem? I have done a hard reset, I called TMobile...they said they were unable to help. I have the insurance, but only for lost or damaged. As it was explained to me...TMobile cannot help me in regard to phone but...if I drop it in the toilet or run over it...the php insurance will cover it (with the 150 deductible) When I signed up for the insurance it was explained to me that it was like an extended warranty. However when I called tech support, I was informed that it was not... Help please

problem with the headphone socket or sound

Has anyone has problem when listening to music using the socket built into the main unit, sometimes whiles listening to music, the sounds seem to move to the left with the left side being louder, not sure if it's the socket or the some problem with the sound chip, but moving the plug of the headset is not the cause of the problem, but you need to pull the plug out and insert back in to get the sound normal.
sometimes just pluging the headphones in also cause the problem.
Yessss! I thought it was my headphones!!!
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
jreed3786 said:
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
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Click to collapse
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
kms108 said:
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
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Click to collapse
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
jreed3786 said:
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
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Click to collapse
my first had scratches on the silver line on the case, second had a white burn mark in the screen, and can be seen with all colors, this is my third one, not totally perfect, but I have the advantage of checking the unit in store for problems including dead and bright pixels, but the sound problem was only noticed a few days ago and I thought it was my IEM, but it happened a few times, I should have my B&O unit soon, but this problem should happen whether its hardware or software wise.
I just had an issue with the FM Radio - it kept saying headphones not plugged in! I pull them out plug them back in, and it was OK again! I am using my G4 headphones too so even the same make!! I hope I don't need to return it GRRRR
@jreed3786
I got a replacment phone yesterday, at first I though it ok on this unit, but the problem is there and it's on they same song file, therefore I think the DAC actually can detect this problem that may be it related to the actual file, could be a bad conversion causing the phone to perform like this.
that being said, I have a DSD file that starts to buzz when it reached the end of the song, it happens on the V10 and now the G5, and the time length on the file shows like -9206:-30, whiles played on other units it's ok.
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
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Click to collapse
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Headphone jack issue and more
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
kms108 said:
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
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Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
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that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
krisbmeyer said:
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
Click to expand...
Click to collapse
I think your problem is a different one altogether, so is the second unit ok.
kms108 said:
I think your problem is a different one altogether, so is the second unit ok.
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Click to collapse
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
krisbmeyer said:
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
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Click to collapse
Hope you get a good unit, I've been through like 9 units, thats includes instore checking and two units I took home, the second unit I have now without any problem.
all sorts of problem, not just the sound.
kms108 said:
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
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Click to collapse
Hmm. Very interesting. Thanks for the info. I did see many complaints with DAC on G5.
Sent from my LG-H820 using XDA-Developers mobile app
Exact same thing happening to me, will pan most of the sound over to one side making one ear quite loud and the other quiet. I find if I pause, switch to another app, than back to whatever music app I was using it usually resolves the issue. Hoping the B&O module helps but doubtful considering this seems software related. I'll probably just deal with it this way.
I have the Same issue via aux. Restarting Poweramp mostly helps
Sent from my LG-H850 using XDA Labs
I bought it yesterday
Headphone jack is very very loose. I tried to different earphones.whenever i touch headphone jack headphone gets disconnected. Any one with this issue
Only problem with mic enabled headphones
Same problem though my normal headphones work fine. When i use my headphones with a mic it only plays the right channel. I have not always had this problem but seems to be lasting a lot longer today. Normally fixed itself in 30 seconds but has yet to. I tried restarting phone with headphones in, then again with them unplugged. Havent found a solution. Does the B&O module work?

**HELP NEEDED** Speakerphone/Microphone Issues :(

Hi Guys,
After almost ditching this phone recently due to several frustrations I recently took the plunge and installed [OFFICIAL][7.1.2] Resurrection Remix 5.8.5 with OMS by gwolfu.
So far it seems fantastic and I've managed to resolve the slow charging issue by updating the bootloader and modem to the 20V version and flashing the qc-typhon-h850-M6 kernel.
However my device is plagued by an issue where calling is virtually impossible, which is kind of an error seeing as the G5 is....ya know.....a phone.
When I try to make phone calls I can barely hear the person on the other end (i've checked the volume) and if I turn on the speakerphone they can no longer hear me. Even if I turn off speakerphone they can't hear me anymore after activating it.
Does anyone have any ideas how I could fix this?
It's literally driving me insane that there's such an amazing, smooth ROM which has extended my battery life something crazy but it's plagued by such an annoying issue.
Any help would be HUGELY appreciated
Bump?
I have a similar problem with LineAgeOS 14.1 on my H850 :/
I have a problem where mine doesnt work on the main mic, but as soon as I turned on speakerphone then the other person can hear me. Its very headache inducing because I use telegram and it uses the main mic therefore recording voice is useless. I literally took the plastic shell off of the part that everything with the charger, speaker, and mic is located and nothing blocking it.
I got the replacement module for the g5 and that still did not fix it. I dont know what to do.
EDIT: I just now found out that after taking out the motherboard, there was a red sticker covering some golden connectors, after taking that off fixed it. No idea why there was a red sticker there but please check and if it is there then take it off. itll be on the other side of the motherboard..

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