[Q] HTC One M8 error bug - Android Q&A, Help & Troubleshooting

Hi,
I have an unrooted HTC One M8 running Marshmallow 6.0 and HTC Sense 7.0. A few days ago, I decided to do a factory reset to increase its speed a bit. However, from then on it started displaying the error message "The process com.htc.sense.socialplugins has stopped". I can just click it away and nothing happens, but I get it about 100-200 times a day, basically crippling the phones usability.
When looking into RAM usage, the process com.htc.sense.socialplugins appeared to be linked to the app 'Google+ for HTC Sense'. I tried looking for that app but it can't be found in the apps list in settings, so there is no way to disable it as far as I can tell.
So my question is: How can I disable/remove/fix the Google+ for HTC Sense app?
Also, if anyone has a suggestion for a different solution to this problem, I'd be happy to hear it. For now I've tried a second factory reset, wiping the cache partition and disabling/removing any HTC app I could find.
Thanks!

uninstall king might help you to remove that system app if you have root access.

The solution turned out to be embarrassingly simple. If anyone else happens to stumble upon this thread looking for the same answer as I was, try this:
In Settings > Apps, system apps are hidden by default. By selecting Options > Show system apps (or something similar) you can reveal HTC's social apps: Google+ for HTC Sense, Facebook for HTC Sense, Twitter for HTC Sense, and so on. You can now disable those apps.

Related

[Q] Checklist before performing hard reset on Android 2.2?

I have an HTC Desire Z, and it's been acting strangely lately. I hear it play the startup sound when it's in my pocket, meaning the phone has crashed when I wasn't even doing anything. I suppose it's time for a hard reset. I'm very reluctant to do this, but when I missed an important call the other day because my "com.htc.phone" (or whatever) application crashed and I didn't notice, that was the last straw.
What is a checklist of things I should do before hard resetting? So far, I've:
1) Backed up SMS
2) Taken screenshots of all my home screens so as to put the icons back in the same place
3) Taken screenshots of the application settings screens so as to install all the same applications again
4) Taken screenshots of some of the other settings screens, so as to use the same ringtone, background, SMS beep, etc.
What are some other steps I should take? I'm scared that I won't get my phone set up the same way again. My phone is great right now, it's just how I like it - except for the crashes.
Is your phone rooted? If so, TitaniumBackup (TB) would be all you need. You can get TitaniumBackup, free and paid, from the market. TB can backup your screen settings according to the launcher apps. For example, I use Go Launcher and when I do a full backup of Go Launcher, it will backup icons positions and everything else that I have changed in Go Launcher.
It may not be necessary to reset your whole device if your just getting one or two processes force closing themselves. The first thing to check is see if you have installed an app that might be conflicting with system apps (try and remember the last time it was working correctly and uninstall apps that you've installed since then).
If this isn't the issue you can also try to wipe app data/cache for the app in question. I hope this makes sense
Sent from my Galaxy Nexus
Well, I'm not really sure what's causing the problem. My phone came installed with crapware, and lately I've found software installing itself on my phone without my knowledge. I know for a fact the "QQ Security" crapware the phone came with did indeed prevent my phone from functioning correctly.

[Q] Deactivation of device administrator fails (Lotus Notes Traveler + HTC One X)

Hello all,
after receiving the recent update for my HTC One X (stock ROM, now Sense 5.0 and Android 4.2.2), the Notes Traveler app for my work e-mails is causing problems (it seems to lose account information regularly and notifies me of failed sync). Since it is about to be replaced soon anyway, I wanted to uninstall the app, which is not possible:
I tried to deactivate the device administrator for Lotus Notes in the system security settings. The checkbox remains checked after deactivation, although there was no error message.
After that, I tried to uninstall the app using the app management in system settings. However, the button for uninstalling is still deactivated.
When I go to device admins again and tap Lotus Notes in the list, it asks me if I want to activate it as administrator again. So here it seems as if it was removed from the admins, although the checkbox in the list is always checked.
The same happens when I start Notes Traveler while Lotus Notes is seemingly not an activated administrator. I can then re-enter my password and the sync works for a while (less than 1 day) before it loses the password again and re-entering won't fix the problem unless I try removing Lotus Notes from the device admins (which causes all Traveler data to be wiped).
So it seems that the removal of Lotus Notes from device administrators does not work properly. Although I am asked for reactivation when I start the app again, the administrator is still active somewhere in the system and prevents uninstallation of the app.
Did anyone have a similar problem with device administration? Can I get rid of Notes Traveler without wiping my phone or damaging anything on it?
I already asked HTC support but they only wrote that the system update often cannot be extracted completely and the only way to fix it was to wipe the phone. However, I never received any error message during or after the update and everything else is working perfectly well. Therefore I doubt that it is caused by a failed system update installation.
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
Suspect the majority of users here have never used Lotus Notes or even know of it, and for that they're very lucky and should grateful
http://www.ihatelotusnotes.com
I installed LN Traveler on CM 9 and promptly removed it once I knew it wanted Device Admin permissions: A gross intrusion of privacy and control. Instead I bought and installed Touchdown by Nitro. I knew this won't help you out, but I thought your post required some acknowledgment.
Thanks for answering. I don't like Notes very much either. I already did a factory reset of my HOX to remove that thing, it was not as much work to restore everything as I thought. However, some settings (e.g. ringtones) were not restored by HTC Backup which was a little annoying but okay.
i am also having the same problem with my micromax canvas 2 pus a110q
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
as i installed CM security now i want to uninstall it . but device administrator is no deactivating

[Q] [HELP!] Complete Action Using *always* Not working

I've found a couple pages on this throughout the forum but nothing definitive to fix this. A couple people responded on my reddit thread saying they also have this issue but could not be fixed. I really hope someone has an answer for me because it is extremely annoying
When clicking certain links, the complete action using (application) dialog shows up even when *always* is clicked.
Per the advice on other threads, I have tried: 1)Clearing defaults 2)clearing cache on the apps I think are the culprit 3)uninstalled apps I thought was the culprit 4)going to application manager and resetting app preferences (this brought back all the apps I froze but did not fix the problem)
Under the launch by default I can see that the default apps I chose are there so the system is receiving my request but is not executing it. This only happens with certain launch types, as Nova launcher is launched probably when I press home button, phone calls are dialed with my preferred dialer, but links that require a browser, apk links (play store etc) and youtube links will always ask
I think I have done everything short of just reinstalling my phone which I don't want to do. For reference I have a Note 3 / 4.4.2 / Stock fimware / rooted.
I am running some XPosed frameworks, the only one that might conflict is CompleteActionPlus but I have tried uninstalling it already and no change.
This didn't use to be a problem but I can't pinpoint exactly when it happened. Another app I thought might be the culprit was Link Bubble but uninstalling that didn't help either.
Any help or suggestions will be appreciated.
Anybody with any ideas?

*HELP* Need Alcatel OT Fierce Settings and Phone App. "settings has stopped"

*HELP* Need Alcatel OT Fierce Settings and Phone App. "settings has stopped"
Hey guys, I've had this phone a while now, I bricked my first one after a messed up update and this one was a little wonky after trying to change the boot logo, I've since fixed the issue and got my phone to work correctly for the most part but ever since programs have begun to stop working. My settings app crashes if I try and do certain things and when I reboot I automatically get the "phone has stopped working" and " messaging has stopped..." errors twice (used to be non stop until I'd open the phone app then they'd stop, so it's good it's only twice now) and I'd like to try and fix it. I've tried all the typical fixes so the next viable option would be to delete the apps from my phone and install working ones from someone else's One Touch Fierce. I have the T-Mobile version, running L2HUMH2 (you can find your version under settings/about phone/software update. I'm guessing the APKs from the updated version would work as well.
So my huge favor to ask is, if anyone with the Alcatel One Touch Fierce could either make a backup of their settings, phone and messages app using titanium backup,(settings app shows as settings 4.2.2-194 in Titanium Backup) or you can find the .apk at /system/app
then just copy settings, mms, and Phone or telephony and maybe even the odex's for each if they are there, to cover all bases.
possibly if you could even copy the folders; Com.android.settings and Com.android.providers settings
at /data/data/
it may help some.
I'd be forever grateful to anyone who can help me and hopefully if this works, Help many others who face this issue as well. If this does work I will upload a complete stock app set for this phone for anyone else who runs into this issue with any other apps Thanks in advance for replies.
Ps/ How I flash a phone with integrated battery?

Samsung contacts app crashes when i try to view more information on number

good day everyone! i found this very helpful forum after searching for solutions to this problem I've been having and finding an eerily similar problem on a different Samsung device on a different thread:
https://forum.xda-developers.com/galaxy-note-8/help/stock-contact-app-crashing-want-to-view-t3686983
like the person in this post, i used the stock Samsung phone/contacts app. when i tap in a number, and then on info, the app stalls then gives me "contacts has stopped" and gives me the option to open the app again. none of the solutions in that thread seemed to apply to my version of the app/os/phone (no way to roll back updates if that's what's causing it) and none of the usual culprits seem to be effecting it (purged cache and storage, reboots, no overlay apps, removed theming, etc)
is anyone else having this problem or know what might be causing it? contacts app version is 3.8.01.20 on Android 8.
thank you for any assistance!

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