Hey guys. I recently had to walk in the rain for about 30-40 minutes to my Dads work, and no I don't have a car at the moment. My phone had closed flaps and everything when I was walking. I had my rain jacket on but my phone was in my jacket's pocket. When I arrived at my dad's work I saw how wet my phone was, so i dried it off with a towel. First thing i tried was listening to music using my earphones, and it didn't work, so maybe i though it was my earphones. Then I tried to watch an MKBHD video (Yes, why not.) on youtube in landscape mode, but it didn't work, so I tried playing a tilt racing game, and my car didn't turn at all. So up to that point, i got stressed out. So I rebooted my phone, and first thing I noticed was that my Notitfication panel was Stock Marshmallow and not N themed anynmore. Then approx 7 seconds later, BOOM. Everything on screen went gone. Since it wasn't an amoled screen, i could still see that the backlight was still on, with slight darker areas around the bottom right corner. The touchscreen was still working. I was able to boot into the 'invisible recovery' (lol) and I could swipe and press and do everything, but still nothing on-screen was showing. The I looked at both of my cameras, and I could see on moth there was waterdroplets around the lenses. At that point, I got extremely stressed out, but i still ate pizza because i was hungry. (lol) So I putted in rice when i got home overnight. Still nothing happened. When rubbing the power button, i can feel water sliding out gently. I couldn't understand up to that point. "The Z2 is waterproof! Water damage was the last thing on my mind to happen to this phone!" Any solutions or tips from you guys? Thanks alot for any help!
And please don't comment that I'm a troll and i deserve it, because I'm not! Anyway, I just need help on this. Thanks!
Put it back in rice and leave for a lot longer on a radiator. Leave flaps open. Whenever phones act up after being in contact with water you gotta power that thing off. I know to late but keep drying that phone off. Best you can do. I had some say they did it for week. This worries me for my phone. But the phone really isn't that waterproof. This flaps can fail with just a little dust trapped in them..
Sent from my D6503 using XDA-Developers mobile app
z2_flaps
Hej as I wrote in PM to Brandon, last year I send my phone to service couple of months old z2 for faulty pixels and themselves replaced casing, flaps, and also some parts of screen. They only commented that casing with flaps was faulty. Precaution with water... Then saying that I submerged it in swimming pool for coupe of minutes and shot a great video, phone still works.
Related
I've always read many people telling tales of their phones being ruined by being dropped in water and pretty much either having to do the rice bowl treatment for a week or giving their phone a tear jerking burial/insurance return. Well here's my tale:
While defrosting some zip lock bagged steaks in a kitchen sink full of water my Galaxy S II which was streaming Pandora at the time decided it either didn't want to sit on the counter with the seasoning or decided that it would be nice to go for a swim - actually it was probably the grocery bag being moved that knocked it into the sink - me not paying attention noticed the change in sound of the streaming music from clear to muffled looked for it then in disbelief saw the phone at the bottom of the water filled sink!!!!
I think my heart grew 10 times smaller as I thrust my hand into the sink pulling the phone out from under the depths of the water and zip locked frozen steaks, as I pulled it out from the water the music was still playing but sounded rather tinny so I frantically took a towel and wrapped it around the phone to get the water off of it then pushed the power button to see the screen light up to the lock screen. I then swiped the unlock screen and quickly closed pandora and frantically pressed the power button choosing the shutdown option dreading the worst that the phone was playing it's curtain call song and was about to die any second, then the screen went thru the shut down phase then the screen went blank and all of a sudden it turned back on and I saw the android mascot and some red and yellow text (perhaps I pushed the power button too long or the phone looked like it went into recovery mode?) and started doing "something". I said oh sh*t put the phone on the counter screen down and peeled off the back cover and yanked the battery.
at this moment I started examining the phone, the inside was completely dry sans a droplet of water over by where you pry off the back, no water on around or under the battery, around the camera or flash, the power or volume rocker, or any visible leakage around the screen. I then shook he phone over the towel I had initially dried the submerged phone with and did see a drop come from the speaker slits and then I put my mouth to both the usb and headphone jacks to suck water out of those openings (phone CPR?) and got a tiny drop maybe from the USB but nothing from the headphone jack.
At this point I was still in shock but very surprised that the phone was pretty stone dry sans from the water I wiped off of it and the tiny bit that was in the speaker opening. I gave everything a once over again with the towel just in case I missed some microscopic droplets and shook the phone again put the battery back in put the back back on and pressed the power button and voila, the Samsung Galaxy S II logo popped up and in no time the phone was back on and running like nothing happened - I ran a plethora of tests for the rest of the nigh dreading the worst but everything was golden with the exception that the speaker sounded a little tinnier that it initially was which pretty much cleared up buy the morning and sound as lout as it was out the box, I think that the water on the speaker had to dry.
Call me lucky but I've never never never experienced such amazement with a phone before in my life, it was as if the phone had a waterproof force field around it lol. I had initially though about taking the phone back to wait for the Galaxy Nexus on ATT but after that experience I'm totally on board with the Galaxy S II - I did get a tad paranoid that something might end up going wrong with the phone from the submerging to I took it back to the store last night to exchange it for another stating the speaker sounded tinny which they gladly did and after grueling task of reconfiguring all my settings and installing all my apps the new one is back as my main player and my Captivate is back in it's box (used it during my paranoid night of testing everything after the submerging).
Call me sold, I'll definately be keeping the wonder phone AKA Galaxy S II until the Galaxy S3 comes out , and I'll definitely be keeping it away from water, not gonna try my luck twice!!! Glad to see it's somewhat waterproof but please don't try this at home my heart could barely take it LOL!!!
Wow, I would panic if that happened to my brand new phone! Glad yours is still working
just tried this and it doesn't work
Next time (hopefully never) just leave it in a bag of rice for a while just in case instead of just powering it back on.
Coincidently, I came across this video today of the original Galaxy S:
http://www.youtube.com/watch?v=8puSOR2wWfQ
When I used to work for best buy repairing laptops at their GSC, I had a broken keyboard laptop come in. When I went to replace it, I found corrosion from head to toe all over the motherboard from some sort of spill. But everything on the laptop still worked (sans the KB, but it did after replacing). I tested the hell out of it, took pictures of the water damage, wrote it up for the customer. Some people just get lucky with water damage
mtnDUE said:
just tried this and it doesn't work
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Lol
Sent from my SGH-I777 using xda premium
Glad you didn't wreck your phone dude, that would /could have been really horrible.
Cool, I'm gonna give it a try....... NOT!
Years ago (late 90's I believe) I had an Nokia 6130 that I dropped in a inch plus puddle in a parking lot as I ran into the store on a rainy day. I didn't notice it until I was returning to my car later. Had to be at least 10 minutes or more. I let it dry out over night and to my surprise it functioned. I don't remember but I think the battery may have come off when it hit the ground, either way it pretty impressive.
Sheesh.... I don't think I would've waited for it to shut down... I would have been yanking that battery out post-haste.
Congrats, you were a lucky one... I think you should go buy some lottery tickets tonight... Don't wait until tomorrow.
Don
Yeah I had though about the rice bowl treatment before turning it back on but since it was so unbelievably dry and water free I took the chance and turned it right back on, even plugged the sucker in to charge it back to 100% leaving it on the charger all night with no issues at all the next day. I should have kept it as a good luck charm but didn't want to press my luck and have something go awry later so since it was still working with no issues I took it back the following night to exchange for a new one - just in case.
Let's see a metal phone take such abuse LOL, like it or not Samsung knows what they are going making their phones out of lightweight yet solid feeling plastic components, survive drops, scratch resistant screen and now add to the list moderately waterproof - it takes a licking and keeps on ticking! I summarize it down to the plastic, plastic expands as it gets warm which probably made a more watertight seal than when turned off, flimsy back my foot - I doubt a phone like the Inspire would have survived that dunking without catastrophic results.
As Fragile as it seems the Galaxy S II is pretty safe to carry around naked and survive most elements, and that's how I'll continue to carry it - while making sure to avoid water like the plague!!!
phones are weird when it comes to water, I had an iPhone 3G that sat in 3 feet of lake water for a good bit -- it still works to this day -- it had the same tinny sounding speakers for awhile and occasionally an incoming call would have really odd ring sound... when that happened i would have to hang up and call back -- but rarely happened.
Glad to know the SGS2 is potentially [moderately] safe against water exposure
I have lost a few family members to water, but not my phone!
Glad to hear I might have a chance when dropping this bad-boy into my sink.
cwc3 said:
I have lost a few family members to water, but not my phone!
Glad to hear I might have a chance when dropping this bad-boy into my sink.
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would probably survive a drop into the toilet or a bath as well, LOL, just some of the experiences I've read on the net but know a lot of people use their phones around these water hazards as well LOL .
So i took my phone to the pool dip it in the water for a bit and made sure that the flaps were closed and sealed. After a couple hours of the pool, my phones screen started to go haywire like it thinks someone is touching the phone. i can't enter my password or do anything. I placed in rice for half a day and left it in an oven at about 100 degree F for about 10 minutes to dry out anything if it was to have any water and the screen acts the same. The water indicator has not been set off.
I live in the USA so sonyw arrant support would be of no use. any suggestion?
lilcrzytimmy said:
So i took my phone to the pool dip it in the water for a bit and made sure that the flaps were closed and sealed. After a couple hours of the pool, my phones screen started to go haywire like it thinks someone is touching the phone. i can't enter my password or do anything. I placed in rice for half a day and left it in an oven at about 100 degree F for about 10 minutes to dry out anything if it was to have any water and the screen acts the same. The water indicator has not been set off.
I live in the USA so sonyw arrant support would be of no use. any suggestion?
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Click to collapse
Usually drying the screen should fix it.
The problem with swimming pools are that they have chlorine in them. Sony only advertises waterproofing for fresh water. The chlorine may have reacted with something, making the touchscreen go completely nuts for this extensive period of time.
I would've avoided the oven if I were you.
Try the forum community. There are some experts there that may be able to help with your issue. Make sure to provide all details.
http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2
any possibility of repairs?
Everything works, i just utilize the touchscreen. if i let it dry even more, would that be able to save the touchscreen?
I dont understand how water could have got in as i was literally holding the flaps down when it went underwater.
lilcrzytimmy said:
any possibility of repairs?
Everything works, i just utilize the touchscreen. if i let it dry even more, would that be able to save the touchscreen?
I dont understand how water could have got in as i was literally holding the flaps down when it went underwater.
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Like I said, it's the chlorine, not the water.
Of course you can get a repair. Just don't tell them you dipped it in a swimming pool (Sony's waterproofing page actually restricts usage of phone in a swimming pool).
Just tell them you got it in water and it stayed crazy.
I just realised, is glove mode enabled in settings?
This option makes the touchscreen super sensitive.
well since i live in USA, i dont think sony will support warranty repairs.
I dont recall if glove mode is on but i do have tap to wake on. I do noticed that even with the slight touch (hair) the screen would respond to it prior to this issue. Is there a way to reformat the phone with the password on? i tried googling some stuff but found little info.
lilcrzytimmy said:
well since i live in USA, i dont think sony will support warranty repairs.
I dont recall if glove mode is on but i do have tap to wake on. I do noticed that even with the slight touch (hair) the screen would respond to it prior to this issue. Is there a way to reformat the phone with the password on? i tried googling some stuff but found little info.
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Feel sad for you that never check IP58 means ...
Hope sony can help you, good luck.
swimming pool is okay
i've seen this on sony xperia care for the Z2 :
Using your device in wet and dusty conditions
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Same issue
izeex said:
i've seen this on sony xperia care for the Z2 :
Using your device in wet and dusty conditions
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Click to expand...
Click to collapse
Sorry for the bump, but I'm having the exact same issue after (slight) usage in the pool, I'm still covered under warranty but just in case I wanted to know what cause this and what is the fix.
Thanks in advance
how much sony service charges to repair the screen?
I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
stiggy2012 said:
I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
Click to expand...
Click to collapse
if it is just the volume rocker buttons it should survive, good luck
It was always dubious to me all this waterproof hype
Sad to hear this happend
It's ironic how they show ads for the XZU getting toyed around in a swimming pool yet the official documentation states that the phone not be submerged in the swimming pool, sea water, solventents etc.
Sorry to hear. I took mine in the pool several times and did not have any problems. Though I did not submerge it for more than a few seconds at a time.
I was unimpressed, as the touchscreen was nigh impossible to use with wet hands. They should have included a dedicated camera button like on the smaller xperias.
Folks around me were impressed though. They could not believe I had the audacity to bring a phone anywhere near water.
I wonder how many dead S5 there has been from water?
There's a reason why it's not rated the same as a divers' watch. IPxx ratings vs NEMAxx ratings. I just lol-ed when I saw the rating, wondering how many people understand what's the meaning, what it takes to pass the test (to be able to say it's rated for it). Same goes with waterproof professional DSLRs and lenses, and how most end up broken out of warranty. Ask me how I know..
Quick update on this: The phone remained screwed for a LONG time, but in the end it is now once again working fine! :good: I had to leave the phone in a bag of rice for a week before the power/volume buttons began working properly and the phone stopped rebooting. The power button is still a little unresponsive even now, but at least the phone is back to full working order. :good:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
asadkhanduhh said:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
Click to expand...
Click to collapse
Why the need to wash every day?
Mine has been damp (rain) a few times, and properly wet twice (videos of giant kokopu).
I wouldn't trashed mine swimming or into the shower, but I do exist it to survive in a steamy kitchen or bathroom, or an outer pocket when it rains. Being able to play Ingress and not worry about a few spots of rain is nice.
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
You can try, but if i remember right they have stated that if water has entered inside phine then user has left flap/flaps open
You shouldn't have opened that flap at all but let the phone dry. The headset connected/disconnected problem is somehow normal and it goes away after some drying. It happened to me too and I let the phone for a few tens of minutes, with the socket facing the exhaust of the laptop fan (while giving the laptop some numbers to crunch).
Why would you put it in water? Sounds like a case for karma.
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
The device is certified waterproof for fresh (and pure) water only. Substances such as soap or harsh chemicals can damage or remove waterproof adhesives.
There is also the possibility that you have been unlucky.
That's why Sony phones are no longer waterPROOF: people always put the phone through various situations and then say something like "but it says it is waterproof!".
I washed mine in the sink under running tap water. It came out just fine. Washed it because my kid spilled soda on it.
They are WaterPROOF
I had the Z3 Compact about a year ago and that was waterproof. I put it under water many times, I got soaked in the rain completely with my new Z5 Compact and it is fine. I also used it in a swimming pool with no problem what so ever.
Also to prove they are waterPROOF,
"IP 68 Enclosures - IP rated as "dust tight" and protected against complete, continuous submersion in water."
Continuous submersion, so continuously going under water.
If your Z5C broke then it's most likely because of the three factors:
Faulty Phone
Open flaps
Left in water too long
That's all I can think of anyway
Peace
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
MrMmmkay said:
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
Click to expand...
Click to collapse
Same here, the warranty works in some cases.
Everyone Participate Please
I'm about to buy this phone so just wanted to make sure if anyone had issues with waterproofing or water test fails like previous Xperia phones.
Please give me your experience with this device in wet conditions
So far I have found the Z5C has way better waterproofing than the z3c, as you are not needing to move the flap to charge the phone all the time
I have used my phone in the ocean (even though it is not specifically designed to be used in the ocean) and washed it off with fresh water afterwards multiple times, and it works like a charn, no leaks or condensation
@nzzane
Great to hear!
Headphones and sound issues till dries
Also, a kind of obvious note. You will have to wait till the phone dries to charge it, and sound quality will be a bit muffled due to the water (until it dries)
@smardu @nzzane
I can live with that
ill recommend to put duct tape on the string hole
i found on my test water can enter from there only
@Superrman
Are the string hole and flaps connected like open tunnel between them (considered faulty units)?
showers, rinses(not washing machine, just tap or hose), thunderstorms A+ for this phone so far!
Sound does get muffled in direct spray and the occasional water drop changes the song lol but all in all had the phone for a year and could sell it as NEW if needed
@Tingles
I guess Sony waterproof smartphones are getting better and better!
rip
I ran mine under a tap and five minutes later the screen stopped working lol.
avionisasian said:
I ran mine under a tap and five minutes later the screen stopped working lol.
Click to expand...
Click to collapse
Were you able to fix it?
Waterproof??
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
avionisasian said:
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
Click to expand...
Click to collapse
Our device has these ratings
IP6X. Dust tight.
IPX5. Protected against low-pressure water jet spray for at least 3 minutes.
IPX8. Protected against the effects of continued immersion in water at depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer.
Here's the address for proper precautions for our device, plus some other info.
http://support.sonymobile.com/global-en/dm/waterproof/
Although now that you have had it repaired I would be a little more delicate with that device.:fingers-crossed:
When your phone gets opened, generally consider it to lose its water proofness. However I have been able multiple times using hot glue to perfectly seal it again.
Remember there's an easy and reliable way to check if your Xperia is water proof: Xperia Water Resistance Test