Today I just wanted to uninstall Temple Run from my Moto E. I followed the standard procedure and suddenly as I dropped the icon in the uninstall menu, the Motorola boot icon appeared and the phone switched off. I tried to boot it into fast bootloader but nothing happened. I dont really know what has happened with my phone since the notification LED is blinking randomly even though the screen and everything else is not working. When I tried calling my phone number it says phone switched off. What has happened with my phone? What can I do so that my can start again
Try holding Power+vol up+vol down together for 10+ seconds.
If it doesn't boot up, connect it to the charger for a few hours and try again.
That too is not working I guess it is hard bricked and I will have to take it to the service center. I failed to understand though how an unrooted phone with stock rom could possibly get so damaged just with normal usage. Although the possibility of a virus is very less could it be the reason?
-SKV- said:
That too is not working I guess it is hard bricked and I will have to take it to the service center. I failed to understand though how an unrooted phone with stock rom could possibly get so damaged just with normal usage. Although the possibility of a virus is very less could it be the reason?
Click to expand...
Click to collapse
What was the battery% when you uninstalled the game?
my mobile is suddenly switched off and then i have to switch on the mobile.that is not clearly restart.it will come blue colour moto symbol.how to solve my problem.please replay me.
That too is not working I guess it is hard bricked. I failed to understand though how an unrooted phone with stock rom could possibly get so damaged just with normal usage. Although the possibility of a virus is very less could it be the reason? It will be happened 40% of battery
Hey guys,
Went to use my phone yesterday, never flashed or anything like that, and it just wouldn't respond. When I plug it in the sony logo flickers every 7 seconds and it won't respond to any button combination for rebooting. When it's not plugged in I can't get any sort of response.
Please tell me someone has encountered this before.
Same problem
Hi I have the same problem. Only is that the screen flickers every 0.5 seconds with SE logo.
I downloaded the repair tool but not abLe to process the repair on my phone. Nothing works. Opened the phone, removed the battery plug, tried to power on the phone without the battery plugged-in, nothing. Please help.
Sony repair wont help me. Apparently there is calcium on the magnetic ports or liquid damage in the phone; no liquid damage at all, phone was never put in water and nor any of the white stickers turned red.
Mikerc21 said:
Hey guys,
Went to use my phone yesterday, never flashed or anything like that, and it just wouldn't respond. When I plug it in the sony logo flickers every 7 seconds and it won't respond to any button combination for rebooting. When it's not plugged in I can't get any sort of response.
Please tell me someone has encountered this before.
Click to expand...
Click to collapse
Maybe due to corrupt software. Try flashing a new firmware using flashtool.
Hey guys, got some update from a repair center I usually deal with. It seems that the motherboard is dead. According to them, it seems that the battery might have been overheating and might have affect the motherboard. I'm going to try to call the sony mobile tech support and see if a repair mailer could be sent to me and going to keep you posted.
Cheers,
Gabriel
Hi Guys,
Started having this problem couple of days ago. Getting the message "Phone shutting down due to high temperature". I know there is a similar post already on here but its for Z2 Tablet and I couldn't see any resolution.
Phone is cold, not doing anything heavy at all. I have to wait ages and turn it on a few times, it goes till the blue waves and shuts down, if I'm lucky it'll turn back on. I've already done factory reset from phone and done phone repair from PC companion. Have had the phone for about 2 / 2.5 years now, don't want to replace it as I still like it.
Would appreciate some assistance.
Maybe caused by battery malfunction.
Sent from my Sony D6503 using XDA Labs
hey just trying to find a solution
a couple days ago i was watching videos and the phone was very hot and it restarted into that demigod green screen.
here i read that that cuold happen because overheating i put the phone in a cooler for a little bit. and it started but it turned off again suddenly. when i opened it i saw behind the main board there was moisture so i said my god i think i caused water damage.
but the phone when i plug it the pc without battery i get the no battery screen so it still powers on and get recognized by the pc, but when i tried to put the battery in to start in fastboot mode, the phone turns off and gets disconnected and connected again to the pc.
so my actual problem is the phone WITHOUT the battery in it gets recognized by the pc BUT i dont get any kind of response on the screen it just black, i put the battery the same thing gets recognized but black screen and cant get anything out of it.
can anyone help???
BOOTLOOP. Contact LG Repair, they will most likely repair it even if it's outside warranty.
chaitea said:
BOOTLOOP. Contact LG Repair, they will most likely repair it even if it's outside warranty.
Click to expand...
Click to collapse
even if im overseas? i bought it from us and im not the first owner, also is there a way to repair it at home or some third-party associated company with lg overseas.
Hi! So yesterday, I was charging my phone at the office using an AUKEY fast charger. All of a sudden, the screen blacked out. It hasn't turned back on ever since and won't charge anymore. Tried the following troubleshooting steps to no avail:
1. Pressed the power button.
2. Did hard reset (power + volume up).
3. Tried a different charger (original Xperia 1 charger that came with the box and another USB type C charger from my XZ Premium)
4. Tried software repair through Xperia Companion.
At this point, am I SOL? I was hoping to avoid sending this to the Sony Repair Center as I know it would take a long time to get it back.
Any help would be much appreciated.
UPDATE: After more than a week, I tried charging it again using the original charger, and it magically began charging again. At which point I have decided that I can't afford to have this issue again so I returned it back to the seller. I have now moved on from the Xperia brand and have since switched to Oneplus 7 Pro.
Same here. No solution so far. I think I'll have to take it to the Sony Service Center. Fortunately I still have my Xz Premium so I don't have to live without Sony but of course, it's annoying me à bit that I paid xxx euros for a Premium phone and the screen suddenly goes black and goodbye.
Use the official charger it will fix the issue
tonev said:
Use the official charger it will fix the issue
Click to expand...
Click to collapse
What makes you think the original charger will fix the problem
Any solutions for this?
Out of nothing phone is just dead. It is charging etc.
Phone is booting after 1 second lockscreen screen turns black.
couple weeks ago i had a strange observation while the phone was charging.
i'm using a noname normla charger (no fast charge)...after couple minutes the phone just restarted...i don't no why but this never happened befor.
but i'm still on Android Pie
Mine just happened today. Not charging and turning on. Maybe it was the latest software update?
Efe64 said:
Any solutions for this?
Out of nothing phone is just dead. It is charging etc.
Phone is booting after 1 second lockscreen screen turns black.
Click to expand...
Click to collapse
I encountered similar problem today. I was using the phone and then all of a sudden screen turns off and doesn't turn back on.
Naturally I tried to restart the phone, but once the Sony and Android logos disappear and it reaches the pin code screen, the screen shuts off.
It seems the phone it self was working as it still showed up on my Xperia XZP wifi hotspot list prior the first reboot. Also what seemed really odd was that the phone made some really weird noises near the camera area, like a failing HDD would do.
For context I was using the phone in a heavy rain before but I charged it yet.
Update: Phone started up again after leaving it alone for few hours.
Lawliet918 said:
Hi! So yesterday, I was charging my phone at the office using an AUKEY fast charger. All of a sudden, the screen blacked out. It hasn't turned back on ever since and won't charge anymore. Tried the following troubleshooting steps to no avail:
1. Pressed the power button.
2. Did hard reset (power + volume up).
3. Tried a different charger (original Xperia 1 charger that came with the box and another USB type C charger from my XZ Premium)
4. Tried software repair through Xperia Companion.
At this point, am I SOL? I was hoping to avoid sending this to the Sony Repair Center as I know it would take a long time to get it back.
Any help would be much appreciated.
UPDATE: After more than a week, I tried charging it again using the original charger, and it magically began charging again. At which point I have decided that I can't afford to have this issue again so I returned it back to the seller. I have now moved on from the Xperia brand and have since switched to Oneplus 7 Pro.
Click to expand...
Click to collapse
So how's the OP 7 Pro compare to Xperia I? Other than this issue.
-Meddo- said:
Update: Phone started up again after leaving it alone for few hours.
Click to expand...
Click to collapse
Update 2: The phone still gives has the problem. It worked fine most of the day after turning it on, but today morning the screen blacked out again.
I was listening some music while it happened and the music kept playing, meaning the phone itself is totally awake, but the screen cant be turned on.
The phone can be woken up for short burst of time, lasting from 1-3 minutes, or it can also be fine until the problem arises again. I try to copy all my files to PC and remove all of my 2FA stuff from phone and try to repairing the software. If that doesn't help I return the phone to store, bought it last August.
sad to read....so far i did't run into that bug so far :fingers-crossed:
just updated from Pie to Android 10 two days ago (4 updates in a row 0_o)....phone works normal so far
-Meddo- said:
Update 2: The phone still gives has the problem. It worked fine most of the day after turning it on, but today morning the screen blacked out again.
I was listening some music while it happened and the music kept playing, meaning the phone itself is totally awake, but the screen cant be turned on.
The phone can be woken up for short burst of time, lasting from 1-3 minutes, or it can also be fine until the problem arises again. I try to copy all my files to PC and remove all of my 2FA stuff from phone and try to repairing the software. If that doesn't help I return the phone to store, bought it last August.
Click to expand...
Click to collapse
Update 3: So I avoided going through the software repair ritual myself, because even though I am a hard on Sony fan probably til day I die, the damn phone is a disappointment compared to my last XZ Premium. Except the screen and rumble engine, these are better.
But I digress. I just thought that this phone isn't worth my time and just took it straight to shop I bought it from next day. So after two weeks I got my Xperia 1 back, fully working again and with a replaced the motherboard. And all that free of charge. So I advice OP to take that Xperia 1 unit back to Sony if they haven't done it yet.
-Meddo- said:
I encountered similar problem today. I was using the phone and then all of a sudden screen turns off and doesn't turn back on.
Naturally I tried to restart the phone, but once the Sony and Android logos disappear and it reaches the pin code screen, the screen shuts off.
It seems the phone it self was working as it still showed up on my Xperia XZP wifi hotspot list prior the first reboot. Also what seemed really odd was that the phone made some really weird noises near the camera area, like a failing HDD would do.
For context I was using the phone in a heavy rain before but I charged it yet.
Update: Phone started up again after leaving it alone for few hours.
Click to expand...
Click to collapse
Day later it turned on. Maybe a small water damage?
Weird...
Efe64 said:
Day later it turned on. Maybe a small water damage?
Weird...
Click to expand...
Click to collapse
Well it turned on later on the same day I first encountered the issue. Next day I could not get further than pin screen and it shut screen off.
But I wouldn't cross out water damage, it rained hard on that day so I was soaking wet when I got home. But I doubt my phone provider would have handled it so seamlessly if it were a water damage case.
-Meddo- said:
Well it turned on later on the same day I first encountered the issue. Next day I could not get further than pin screen and it shut screen off.
But I wouldn't cross out water damage, it rained hard on that day so I was soaking wet when I got home. But I doubt my phone provider would have handled it so seamlessly if it were a water damage case.
Click to expand...
Click to collapse
It must be. I'm washing my phone sometimes. After the blackdead I checked the simcard holder for dirt and things.
And indeed it was little bit dirty(white things). Cleaned it up and it's ok now.
Another one here with a suddenly dead xperia 1.
Long Sony fan too, but im really disappointed. The only thing i could think is i used to wash my phone with a little soap, but when phone died was hours after i wash it, and i been doing the same for months.
Im starting to think is due to bad quality of the motherboard, and not water damage. I checked sim tray and no sign of water, water indicator sticker is intact (white).
Is suspicious, lately suddenly more people seem to report this sudden death, its a bad software update? Planned obsolescence? Don't know but it's weird.
Im so disappointed with the brand right now, that already ordered a Samsung phone. Maybe in some years, Xperia will be more reliable. Having such an expensive phone dying a couple of months after 1 year of use is unacceptable.