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I am experiencing random lock ups and freezes. It happens especially when I receive texts and incoming calls after about 30 minutes of no use. WiFi does not work either. It is very annoying and frustrating as I lose the text or miss the call. I have to reset the phone to get it working again. Sometimes it takes several resets.
EDIT: Other random tidbit...after playing with the phone a bit more, I have found that the phone functions perfectly when plugged into the power outlet-WiFi, texting, incoming calls...Maybe it has something to do with the power settings when not plugged in?
Is anyone else experiencing this?
Does anyone have a guess at what might be the problem?
I am running:
SPL 2.47
2.42.50 radio
DCD Custom 3.2.6
I have never had this problem until about a week ago. I am wondering if it is a hardware issue as I have tried re-flashing several times. It will work well for a few hours then act up again. I am thinking about relocking my phone and taking it in for service, but that is a last resort.
Thanks in advance for any help.
same thing happened to me. It started ever since i switch out for a new battery though. I seriously think it's my battery that causes these random freezes.
hmmm...it does seem to be a battery issue as it works while plugged in. Is there any way to reset the battery somehow?
Freezes here too
I've had my phone freeze twice in the last two days. Yesterday at work, connected via activesync, when I disconnected the screen wouldn't come on. Then today I was connected to the wall charger, disconnected and the screen wouldn't come on again. Had to remove the battery both times to get the phone working again.
My experiences
When the 6800 came out I liked it so much that I hooked my entire family up with one and I have seen more problems than a lot of people. I just thought I would share some of the freezing problems I've seen and what I've dont to replace them. And if the device is not freezing when it is plugged into the wall is the screen off like in idle, or is it real dim and still up? And one great thing you can do to reduce daytime freezes is to leave the device off at night when you charge it (if you can stand to do that), or at least soft reset when you grab it to start the day.
1) The most common reason for lock ups that I've seen is memory drain. It is caused from programs you've installed that continually run in the background. The biggest killer is recieving calls when the phone has been sitting at idle too long or trying to run activesync or an internet browser.
Fix: You can try to go back and remove the programs that you've recently installed till you lack this problem, but the ultimate fix is to hard reset.
2) Some registry edits have poor efects on the way the phone performs and this is when it seems everything is good, you are keeping the memory clear with a task manager, yet it still freezes in the middle of doing something.
Fix: Every titan seems to act a little differently than others. The only time I hack the registry is when one of my family members phone is having an issue, or when I get bored and I want to mess around with my own's performance. The remedy for this is installing the stock carrier rom and then moving to a rom of your choice. Read the posts too. Make sure the radio is compatible with the rom. Trust me in this forum you can find anything.
3) Memory boosting software like memaid or oxios close apps are great, however, with some programs they interfeer with each other and cause problems.
Fix: Forget this memory programs. Find a rom with good memory management.
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
bdlane said:
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
Click to expand...
Click to collapse
A hard reset or rom flash will wipe your registry since it's included in the new rom and also stored in the hard reset rom. So if you screw it up, worse case you hard reset, or reflash with a new rom/same rom, doesn't matter.
You can also back up your phone prior to making any changes, and if you screw up, hard reset and then restore the backup.
BTC
Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
Well, as my dad's phone is still fine as of now with not a single reboot in 2 days, I'd suggest you get in contact with your carrier and ask for a replacement. This seems to be a phone defect and you should be able to get your replacement easily. Be sure to not mention rooting and installing SocialLocation.apk though!!
You rooted and removed some files from the System, did you not?
I posted this in the A500 forum as well, but it's probable that this is not a problem limited to my device, and it's also possible that there is a rom that might help me out.
I purchased my tablet on the day it came out, so it's long out of warranty. Everything has been fine with it until three nights ago.
I woke up in the morning to a crashed app alert. I don't get crashed apps often, but it does happen, so I hit ok. A few seconds later I was inundated with crashed app alerts. At that point, any app I opened would also crash immediately. Figuring a good reset would fix it, I turned it off...and it wouldn't turn back on.
I did finally get it to start by holding the volume up and power button.
But that didn't fix the problem. I've discovered that it is somewhat stable if I keep wifi off, but if wifi is on, within minutes everything starts to crash again.
I tried uninstalling some of the apps that crash, but when I restart, the apps are back. It doesn't matter what I uninstall, when I restart, it's back. Installed apps also disappear, the wallpaper resets...basically nothing I do sticks once I restart. I tried to factory reset using the button combination required for my device, and the screen gives the "erasing user data" message, but when it loads up, everything is just as I left it. I tried using the android os option to factory reset, but when I hit "erase everything", the button depresses, but nothing happens.
So obviously, I'm a bit perplexed.
I've never rooted it, and I ran an anti-virus scan a few hours before this all happened and it came up clean.
Anyone ever experienced this? Any advice? If no one has any ideas one how to fix it, is there a way to bypass the main os completely with a rom? I have absolutely no idea how those work, so it may be obvious that it won't, but I figured I'd check.
Thanks in advance! And thanks for reading this far, even if you have no advice!
OK, this is really weird - after getting the 4.2.2 update, my phone reboots itself every night, not 100% sure it's exactly the same time, but it's been while sitting in my pocket or on the table, not even in use. At first I assumed it was Zooper, which I had installed right after the update, but I disabled it yesterday and got the reboot again tonight.
I even checked my Tasker to make sure some auto-reboot profile hadn't installed itself!
Any hints about how to diagnose this? Do I have no choice but to remove apps one by one? Most of the apps I run are the same ones I run on my TF300 tablet which also has 4.2.2, so don't know if it could be an app.
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
PhysicalEd said:
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
Click to expand...
Click to collapse
the Factory reset will erase all ur Apps and will stay in 4.2.2 ......
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
PhysicalEd said:
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
Click to expand...
Click to collapse
The update may have screwed up somewhere in the middle, you could try to re-ruu your phone or unlock the bootloader and flash a custom rom, also the thing about the power button not putting the phone to sleep or doing anything than reboot on long press happened to me on each and every custom rom and I never did any OTA, got my phone, unlocked bootloader and flash away from sense, my hboot is still the one that it came with, but for me that thing happens really randomly, like once every 1 or 2 weeks, and when that happens for me the volume buttons stop working also till reboot, I was thinking I was the only one facing it so I kinda decided not to talk about that as I saw no one say anything about it, but I am also one of those for who the phone turns off exactly when my phone goes to 6% battery whatever I do, on whatever rom I am and even in the recovery, so I was thinking that maybe vodafone modified something on it, that's an other reason I didn't say anything about the buttons becoming unresponsive...
So what I would recommend is to re-ruu your phone or go to a custom rom (or if none solves anything the phone may have some kind of hard brick).
Just to help out anyone else who ever has this problem.
It was not location services.
I can see clearly in two logs an HTC process crashing. This seems to cause a cascade that leads to reboot.
I contacted HTC tech support, they suggested I boot up in a recovery mode and try to wipe data cache. They were surprised to find that attempting to do that caused a reboot.
So as Ranomez suggests above, they want me to re-do the update with the RUU when they release it, which they said would be "soon" last weekend.
On the other hand, my battery life after this update is fantastic, so I've decided I can live with this to not have to worry about recharging by mid-afternoon!
Hey guys.
Had some trouble on my Z2 and thought I'd create an account here and ask for your advice before I did something stupid. Have no experience with rooting or modding whatsoever, so bear with me please.
I bought a Z2 whose screen never slept. I found out that the responsible was com.sonyericsson.startupflagservice v2, who would always run when I turned the phone on and remained on my notification area with no text, just an icon resembling two blue screens superposed. If I force stopped the process, the phone would sleep normally until I powered it off. When I turned it on, the process would be there again preventing sleep.
I did some research and learned how to flash a different ROM, wipe cache, wipe dalvik... Did all that and the process would still be there. Rooted my phone, bought Titanium Backup and froze the process... it worked fine, but would I reset to factory settings, there was the process again.
And finally I come to my question: would un-installing the process and wiping its data with Titanium backup work? Would I be at risk of bricking my phone?
I'm running out of options on what to do and returning isn't really an option!
Thank you very much!
Phone: Xperia Z2 D6503
Android v: 4.4.2
Build number: 17.1.2.A.0.314
Please let me know if there is any other info I can provide you with in order to find a solution. Thanks again!
busseto said:
Hey guys.
Had some trouble on my Z2 and thought I'd create an account here and ask for your advice before I did something stupid. Have no experience with rooting or modding whatsoever, so bear with me please.
I bought a Z2 whose screen never slept. I found out that the responsible was com.sonyericsson.startupflagservice v2, who would always run when I turned the phone on and remained on my notification area with no text, just an icon resembling two blue screens superposed. If I force stopped the process, the phone would sleep normally until I powered it off. When I turned it on, the process would be there again preventing sleep.
I did some research and learned how to flash a different ROM, wipe cache, wipe dalvik... Did all that and the process would still be there. Rooted my phone, bought Titanium Backup and froze the process... it worked fine, but would I reset to factory settings, there was the process again.
And finally I come to my question: would un-installing the process and wiping its data with Titanium backup work? Would I be at risk of bricking my phone?
I'm running out of options on what to do and returning isn't really an option!
Thank you very much!
Phone: Xperia Z2 D6503
Android v: 4.4.2
Build number: 17.1.2.A.0.314
Please let me know if there is any other info I can provide you with in order to find a solution. Thanks again!
Click to expand...
Click to collapse
Interesting questions... I've also experienced this.
After about 30 mn of waiting, startupflagservice had finished its job (I don't know what it is doing).
Anyway, I don't recommend to uninstall it.
See if flashing the .402 FTF solves this? Maybe it is a random bug in the .314 firmware. I haven't got this process running so I can't comment on it. Have you got power saving features enabled? If so, is the battery drain still bad with the process running?
I know I am asking a lot of questions but there are multiple things that could be causing the issue. When you factory reset the stock ROM, does it occur after you have installed apps or before? There could be a rogue app keeping the phone awake. Install either:
Betterbatterystats (https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats)
Wakelock detector (https://play.google.com/store/apps/details?id=com.uzumapps.wakelockdetector)
Hopefully either app should give you a better insight as to what is keeping your phone from deep sleep.
EDIT: Also, according to quite a few lists, that particular thing (com.sonyericsson.startupflagservice v2) is safe to delete. If you are rooted and have a custom recovery, make a nandroid backup (ask if you don't know what it is or how to do so) and then go ahead and delete it using ES file explorer. Worst case scenario your phone reboots/gets stuck in a bootloop or something and you can just restore the nandroid.
Thanks for the replies, guys!
I'll try flashing the .402 FTF next weekend. Unfortunately, I don't have much time to tinker with the phone on weekdays anymore. I have reasons to believe the current firmware is not the responsible though, as this problem occurred on the firmware that came on the phone (don't remember which one it was), and continued after I updated to .314 through the PC Companion.
Answering your questions, Devzz:
I have no power saving features enabled.
I haven't noticed any battery drain, as I didn't allow it to happen... I usually turned the screen off with the power button, which worked... the only problem was the phone not sleeping by itself after the inactivity period I set.
The problem occurs right after I turn the phone on. As soon as I turn it on after a reset and every time thereafter, I'm greeted by a black screen with a big black button that reads: POWER OFF. If I click it, nothing happens. When I press Back or Home, I'm on my home screen with the icon I mentioned on my original post on the notification bar.
I'm starting to think I just had bad luck and got a defective piece of hardware. There's another problem now that didn't happen before the update: the volume of the notifications now is always low, regardless of how much I set on the slider on Settings > Sound > Volumes. I've noticed some people had this problem as well, and I could temporarily fix it by enabling Dynamic normalizer and xLoud on the Sound Effects, although that is hardly an ideal solution.
Thanks very much again for your help! I'll look into the nandroid backup and try that next weekend.
P.s.: another piece of information that I haven't mentioned and may be relevant: I was never able to access recovery mode, despite my efforts to do so. I had to install XZDualRecovery to be able to boot into recovery mode.
busseto said:
Thanks for the replies, guys!
I'll try flashing the .402 FTF next weekend. Unfortunately, I don't have much time to tinker with the phone on weekdays anymore. I have reasons to believe the current firmware is not the responsible though, as this problem occurred on the firmware that came on the phone (don't remember which one it was), and continued after I updated to .314 through the PC Companion.
Answering your questions, Devzz:
I have no power saving features enabled.
I haven't noticed any battery drain, as I didn't allow it to happen... I usually turned the screen off with the power button, which worked... the only problem was the phone not sleeping by itself after the inactivity period I set.
The problem occurs right after I turn the phone on. As soon as I turn it on after a reset and every time thereafter, I'm greeted by a black screen with a big black button that reads: POWER OFF. If I click it, nothing happens. When I press Back or Home, I'm on my home screen with the icon I mentioned on my original post on the notification bar.
I'm starting to think I just had bad luck and got a defective piece of hardware. There's another problem now that didn't happen before the update: the volume of the notifications now is always low, regardless of how much I set on the slider on Settings > Sound > Volumes. I've noticed some people had this problem as well, and I could temporarily fix it by enabling Dynamic normalizer and xLoud on the Sound Effects, although that is hardly an ideal solution.
Thanks very much again for your help! I'll look into the nandroid backup and try that next weekend.
P.s.: another piece of information that I haven't mentioned and may be relevant: I was never able to access recovery mode, despite my efforts to do so. I had to install XZDualRecovery to be able to boot into recovery mode.
Click to expand...
Click to collapse
I have the exact same problems with my phone not going to sleep and the big "power off" button. What the heck does it mean? Anyone fix this problem yet?
matase said:
I have the exact same problems with my phone not going to sleep and the big "power off" button. What the heck does it mean? Anyone fix this problem yet?
Click to expand...
Click to collapse
In spite of my efforts, I couldn't find a way to get rid of the problem. Currently I have the phone rooted, installed Titanium Backup and deleted the files related to the process.
It's working, although if I ever revert to factory settings, the problem will be there again.
Best of luck to you and please let me know if you find a fix.
busseto said:
In spite of my efforts, I couldn't find a way to get rid of the problem. Currently I have the phone rooted, installed Titanium Backup and deleted the files related to the process.
It's working, although if I ever revert to factory settings, the problem will be there again.
Best of luck to you and please let me know if you find a fix.
Click to expand...
Click to collapse
Which process/es did you exactly delete? What are those files for the process are even doing? When did this problem start for you? Thanks
On mine that service displayed a persistent notification and on every reboot it prompted to power off or use phone. Anyway, as soon as I saw that I rooted and froze com.sonyericsson.startupflagservice in titanium backup. Problem solved! As far as I've tried it's not essential and can be uninstalled as well. I really don't get how they overlooked this, it's a huge annoyance for anyone that can't root the phone I imagine.
Solution!!!!!
I had the same issue on a Z2 I bought off a guy. It was on 4.4.2 and it kept saying no update available. I downloaded and flashed the 5.0.2 update via Sony Flashtool. At first boot the issue appear again after a few seconds. It got very intense with the screen becoming unusable. The phone shut itself down and rebooted without the issue. Gone and nowhere to be found. I immediately got another prompt to update to a newer Android version - same 5.0.2 (17MB file).
So flash away, guys!!!