Call issues with LTE - Xiaomi Redmi Note 3 Questions & Answers

Hi All,
I am having issues in receiving and making a call when network type is set to LTE. I am missing a lot of calls and people find my number not reachable , even though i have full signal. I will have to try 2-3 times to make a call. I had this issue on MIUI and currently on MOKEE ROM or any other ROM as well
But when i set the network type to GSM/WCDMA auto, i can make and receive call without any issues.
Redmi note 3 - 3GB/64GB
Currently using SIM1 - airtel 4g and SD card in slot 2.
Current ROM: MOKEE-20160715024 Build
Baseband: -8976_GEN_PACK-3.53308.1.57464.1
Let me know if you any one has experienced this issue and have a solution.

I have same problem with mine. When connected to LTE or even 3G, I have no call in or out. Only posible calls with 2G network (but no data of course).
The strange thing for me is that with another network it Works well. I am not sure if it is a faulty device or is some problem with radio. Someone has seen and solved this issue?

no calls while on lte
Facing same issue, no solution yet

Related

[Q] LTE but not phone calls

Hi !
Recently I bought this LG but I have this problem:
I put my sim on it and can use LTE , download stuff , facebook, whatsapp and everything connected w / internet , but I can not make or receive phone calls or sms . When I dial a number that says " network number not avaible ."
I've tried with another simcard and moved to Cm11 and CM12 but without effect.
Can anyone help ? :crying:
Sorry for the bad english
You can't make or receive calls when only LTE is enabled. LTE frequency doesn't support calls. You should try dialing *#*#4636#*#* and then select the first one. Scroll down a bit and then select the network type: LTE/GSM/WCDMA. I have this selected and everytime someone calls, phone automatically switches from LTE to WCDMA/3G. After the call it turns automatically back to LTE.
kultz said:
You can't make or receive calls when only LTE is enabled. LTE frequency doesn't support calls. You should try dialing *#*#4636#*#* and then select the first one. Scroll down a bit and then select the network type: LTE/GSM/WCDMA. I have this selected and everytime someone calls, phone automatically switches from LTE to WCDMA/3G. After the call it turns automatically back to LTE.
Click to expand...
Click to collapse
The problem is that I already have on WCDMA / 3G waited for the update to the lollipop but remains the same. Any idea?
I'm really sad cuz I have a phone that does everything but phonecalls
sammywtf said:
I'm really sad cuz I have a phone that does everything but phonecalls
Click to expand...
Click to collapse
Where did you get the SIM from?
Were you ever able to do calls with that SIM in any other phone?
Maybe it is a data only SIM, like sold for tablets or laptops.
I would try it with a different SIM card.
Zaaap72 said:
Where did you get the SIM from?
Were you ever able to do calls with that SIM in any other phone?
Maybe it is a data only SIM, like sold for tablets or laptops.
I would try it with a different SIM card.
Click to expand...
Click to collapse
Nope, I never could text or make phone calls,and the problem isn't the SIM because right now it's in other phone and works fine.
Same problem with mine, 3G/2G data is working fine but the phone won't let me do a call ("no network" available). This happened on the kitkat rom, and since that I upgraded to the official Lollipop rom (through OTA) bu the problem remain the same...
The strange thing is that the phone just came from repair (the touch screen stopped to work without no reason... ), hoppefully it was under waranty... but now the waranty is over so I don't know what to do except maybe putting this phone on a trash, but it would be a such waste...
If anyone have an idea about the problem, it is hightly welcomed!

Indian Moto E (2nd Gen)LTE Dual Sim Variant, Marshmallow OTA, One sim doesn't connect

Hi all, I recently got a weird and strange issue out of the blue 2 days ago. No update/changes made just before issue, no playstore update done too for at least 4 days before issue popped up.
Sim Slot 1: Airtel 4G
Sim Slot 2: Idea GSM
Android Version: 6.0 (Moto's OTA official release)
Baseband Version: M8916_2020629.41.03.21.51R SURNIA_EMEA_DSDS_CUST
Kernel Version: 3.10.49-g4979ca4 [email protected] #1
System Version: 24.51.39_SURNIA_retasia_ds.retasia all.en.03 retin
Build Number: MPI24.65-39
Unrooted and Locked bootloader
Issue: 1 SIM doesn't connect to network
1. Airtel was receiving 4G signals without any problem for weeks, however 3 weeks ago, it showed only "H" which is fine with me and working decently well.
2. Was watching a YouTube video, the Airtel network on SIM Slot 1 goes off. Searched for network, gets message "Error while searching for network", Idea on SIM Slot 2 works fine.
3. Airtel SIM is fine, both SIM Slots on Moto E2 are fine. Tested different combinations with my other SIMs and handsets.
4. Did airplane mode few times, no go, did radio turn off and on in *#*#4636#*#* . Gets lag there. Turns off on touchwiz but inside 4636 still shows on button to turn " off" radio, also selected LTE/GSM(PRL) in preferred network ther.
Played a little and found 2 temporary workarounds.
Workaround 1 : (Fixes problem for 5 minutes or so)
Disable SIM in Slot 1, Switch mobile data to Slot 2, enable SIM in Slot 1, gets network, switch mobile data to Slot 1, gets "H"... Slot 1 at "4G recommended" by default, 5 minutes later, network goes off. Search for network, mostly get "Error searching for network", randomly, Slot 1 detects Airtel network, when connected, says " SIM doesn't allow connection to this network", back to square one...
Workaround 2: (Has been fine for past half hour while I am typing the issue here using the problematic connection)
Set Slot 1 to 3G as soon as it gets working network with working 3G, after doing exact same steps as in Workaround 1.
To be noted: 4G/3G Airtel Network is fine in area, Airtel SIM is fine, SIM Slots are fine, other Idea SIM in Slot 2 doesn't show any problem at all and connects to internet too just fine on EDGE ( as it's a 3 yr old sim) , numerous restarts done, app cache cleared.
I am a Noobie, so please bear with me, I posted all the relevant details I could think of, as detailed as possible. Phone is 2 months old only, came with lollipop, upgraded to marshmallow through Moto's OTA update, never rooted or played around with ever.
This is driving me crazy, I could logically only think of some problem in the OS causing this issue without any warning or apparent reason... Tried different forums, no one posted about facing similar issue in India anywhere yet.
Shwetank Shukla said:
Hi all, I recently got a weird and strange issue out of the blue 2 days ago. No update/changes made just before issue, no playstore update done too for at least 4 days before issue popped up.
Sim Slot 1: Airtel 4G
Sim Slot 2: Idea GSM
Android Version: 6.0 (Moto's OTA official release)
Baseband Version: M8916_2020629.41.03.21.51R SURNIA_EMEA_DSDS_CUST
Kernel Version: 3.10.49-g4979ca4 [email protected] #1
System Version: 24.51.39_SURNIA_retasia_ds.retasia all.en.03 retin
Build Number: MPI24.65-39
Unrooted and Locked bootloader
Issue: 1 SIM doesn't connect to network
1. Airtel was receiving 4G signals without any problem for weeks, however 3 weeks ago, it showed only "H" which is fine with me and working decently well.
2. Was watching a YouTube video, the Airtel network on SIM Slot 1 goes off. Searched for network, gets message "Error while searching for network", Idea on SIM Slot 2 works fine.
3. Airtel SIM is fine, both SIM Slots on Moto E2 are fine. Tested different combinations with my other SIMs and handsets.
4. Did airplane mode few times, no go, did radio turn off and on in *#*#4636#*#* . Gets lag there. Turns off on touchwiz but inside 4636 still shows on button to turn " off" radio, also selected LTE/GSM(PRL) in preferred network ther.
Played a little and found 2 temporary workarounds.
Workaround 1 : (Fixes problem for 5 minutes or so)
Disable SIM in Slot 1, Switch mobile data to Slot 2, enable SIM in Slot 1, gets network, switch mobile data to Slot 1, gets "H"... Slot 1 at "4G recommended" by default, 5 minutes later, network goes off. Search for network, mostly get "Error searching for network", randomly, Slot 1 detects Airtel network, when connected, says " SIM doesn't allow connection to this network", back to square one...
Workaround 2: (Has been fine for past half hour while I am typing the issue here using the problematic connection)
Set Slot 1 to 3G as soon as it gets working network with working 3G, after doing exact same steps as in Workaround 1.
To be noted: 4G/3G Airtel Network is fine in area, Airtel SIM is fine, SIM Slots are fine, other Idea SIM in Slot 2 doesn't show any problem at all and connects to internet too just fine on EDGE ( as it's a 3 yr old sim) , numerous restarts done, app cache cleared.
I am a Noobie, so please bear with me, I posted all the relevant details I could think of, as detailed as possible. Phone is 2 months old only, came with lollipop, upgraded to marshmallow through Moto's OTA update, never rooted or played around with ever.
This is driving me crazy, I could logically only think of some problem in the OS causing this issue without any warning or apparent reason... Tried different forums, no one posted about facing similar issue in India anywhere yet.
Click to expand...
Click to collapse
I haven't seen this issue on my phone either. I have the Indian 4G Variant as well (XT1521). I would Recommend u to go to recovery mode and wipe data and cache (This should completely erase ur phone and hopefully fix ur issue). If this doesn't work I'd recommend u try and unlock ur bootloader and flash CM13 and test if this issue persists. If this issue persists I believe it's a hardware problem. Don't worry unlocking ur bootloader will void warranty but relocking it is extremely easy which will prevent ur warranty from being void.
Best of luck[emoji2] [emoji2]
Sent from my XT1521 using Tapatalk
Thank you for suggestions
Hi All,
Just to update, my workaround 2 has been working so far without any problem for the past 1 week, I can put airplane mode on and off and it comes back, I restart too and get proper network on both sims and the 3G mobile network of Airtel. Scared of putting recommended network as 4G for Airtel or playing around with it more for now fearing I may lose it again. If I have to do in future, I'll post the outcome..... :laugh:
I've wiped the cache though from recovery mode as suggested... don't know if it changed anything... Also did all playstore updates without problem.
Shwetank Shukla said:
Hi All,
Just to update, my workaround 2 has been working so far without any problem for the past 1 week, I can put airplane mode on and off and it comes back, I restart too and get proper network on both sims and the 3G mobile network of Airtel. Scared of putting recommended network as 4G for Airtel or playing around with it more for now fearing I may lose it again. If I have to do in future, I'll post the outcome.....[emoji23]
I've wiped the cache though from recovery mode as suggested... don't know if it changed anything... Also did all playstore updates without problem.
Click to expand...
Click to collapse
If u don't mind try and completely wipe ur phone from the recovery
Sent from my XT1521 using Tapatalk

Galaxy s9+ not registered on network.

Hi everyone,
I am getting a "not registered on network" error with one of my simcards, but it's not as straightforward as it seems:
- the signal is good (3-4 bars)
- 3G and 4G data both work fine, only 2G (voice and SMS) is not working.
- if I put the simcard in network mode 3G/2G only (under Settings>Connections>Mobile Networks), the 2G and 3G will both work. So basically it's only an issue when 4G is active, the 2G stops working.
now the weird part:
- the same simcard works fine when I plug it into an iPhone (2G/3G/4G)
- another simcard with a different number from the same carrier works fine in this phone (2G/3G/4G)
- the same simcard does have similar issues when I plug it into a galaxy S7 edge, but only intermittently... it will work most of the time but once in a while I'll get the same 'not registered on network.' error.
I have seen a lot of people complaining about a similar issue on the galaxy S8 and am wondering if there is not something going on with the galaxy series.
In the meantime, I spoke with my carrier and they are sending me a new sim card. I'll try this and will report here.
What carrier are you on and what variant of the S9 do you have? What APN settings are you using?
Check your APN settings
Yes I checked the APN settings. Please note that they are working fine on another phone. It's definitely not that.
I have a Samsung Galaxy s9+ and had problem using LTE/3G/2G under "Mobile networks" setting. I changed the setting to 3G/2G and the problem is not coming back anymore. I am not sure if future updates will fix the problem with LTE or not. Definitely not the SIM card problem because I used and tried the SIM in different phones without any problem. Now I found another problem with my phone. When I try "Voice recorder" and recording conversation with background music when you playback the recorded audio there is a stuttering or crackling sound. Samsung please work on fix for these problems as soon as possible. I'm from Majuro, Marshall Islands.

Please help, some oreo rom without network issues

Hello,:laugh:
Can someone please suggest me some oreo based rom which doesn't have network issue. As, I'm in India with Jio & Bsnl as my two networks, and everyday once in a while bsnl stop taking calls.:crying:
I have pretty good network coverage on both networks(i.e. Jio & Bsnl).
I'm on Bootleggers rom 8.1 latest build for Kenzo device.
I use Jio as my primary data sim with LTE network, and bsnl as my primary sim for calls.
Maybe this configuration is issue or the rom itself idk.
Any help would be appreciated.
Thanks.:highfive:
hackiee said:
Hello,:laugh:
Can someone please suggest me some oreo based rom which doesn't have network issue. As, I'm in India with Jio & Bsnl as my two networks, and everyday once in a while bsnl stop taking calls.:crying:
I have pretty good network coverage on both networks(i.e. Jio & Bsnl).
I'm on Bootleggers rom 8.1 latest build for Kenzo device.
I use Jio as my primary data sim with LTE network, and bsnl as my primary sim for calls.
Maybe this configuration is issue or the rom itself idk.
Any help would be appreciated.
Thanks.:highfive:
Click to expand...
Click to collapse
Keep network mode global and check if its working.
naik2902 said:
Keep network mode global and check if its working.
Click to expand...
Click to collapse
Thanks for reply, what do you mean by network mode global bro ? there's no setting like global in network settings
hackiee said:
Thanks for reply, what do you mean by network mode global bro ? there's no setting like global in network settings
Click to expand...
Click to collapse
Go to preferred network mode.
naik2902 said:
Go to preferred network mode.
Click to expand...
Click to collapse
tried your method still problem persists
anyway thanks for help
hackiee said:
tried your method still problem persists
anyway thanks for help
Click to expand...
Click to collapse
Try diffrent rom to.check if this is fixed in other rom.
aex rom , RR rom or cardinal rom.
naik2902 said:
Try diffrent rom to.check if this is fixed in other rom.
aex rom , RR rom or cardinal rom.
Click to expand...
Click to collapse
okay here's what i had done, firstly i have flashed latest 8.7.3's firmware & modem files(thought it might resolve my bad network reception nd sometimes network loss issue), but to my bad it make it more worse.
I lost my volte ?
Then, after some searching I flashed full global rom of miui 10, but it was also not able to get my volte back, nd even get my imei erased ?
So, after all this I flashed my full backup of stock rom. which gave me back my mobile's imei & volte back.
Then, I flased cardinal rom this time, i didn't faced network drop this time, but BSNL's reception were low as before only.
And after some searching, I went through this post
https://forum.xda-developers.com/redmi-note-3/how-to/fix-low-weak-poor-wifi-signal-en-redmi-t3750278
& gave it a shot. IDK of others but it improved my both network's reception ?.
I think you should also try this guide, it will improve network reception of both wifi nd mobile network.
Currently, I'm with almost full reception on both network's. will see if I face any issues with this tweak.
hackiee said:
okay here's what i had done, firstly i have flashed latest 8.7.3's firmware & modem files(thought it might resolve my bad network reception nd sometimes network loss issue), but to my bad it make it more worse.
I lost my volte ?
Then, after some searching I flashed full global rom of miui 10, but it was also not able to get my volte back, nd even get my imei erased ?
So, after all this I flashed my full backup of stock rom. which gave me back my mobile's imei & volte back.
Then, I flased cardinal rom this time, i didn't faced network drop this time, but BSNL's reception were low as before only.
And after some searching, I went through this post
https://forum.xda-developers.com/redmi-note-3/how-to/fix-low-weak-poor-wifi-signal-en-redmi-t3750278
& gave it a shot. IDK of others but it improved my both network's reception ?.
I think you should also try this guide, it will improve network reception of both wifi nd mobile network.
Currently, I'm with almost full reception on both network's. will see if I face any issues with this tweak.
Click to expand...
Click to collapse
Upload some pics. His red markings on pic left right arrow is confusing.
Issue still there, preferred network is global & changed rom also (cardinal)
naik2902 said:
Upload some pics. His red markings on pic left right arrow is confusing.
Click to expand...
Click to collapse
Sorry, rightnow I don't have the mobile, coz it's my mother's mobile will upload pics also as soon as I get mobile.
But, for some reference here's the link:
http://en.miui.com/thread-3019322-1-1.html
I just stick foil paper on both left & right ends.
But, my problem still persists of call not working for BSNL.
here's what I have in configurations & what problem I am facing.
# I have two sim cards:
in 1st slot BSNL
in 2nd slot JIO
As, mentioned by you I have selected global as preferred network for both the sim cards
(But, as personally observed by me, this doesn't matter much, if settings are GSM & LTE or both Global).
I have more than half network coverage in my mobile every time.
# My configuration in Sim settings is as follows:
Preferred data : Jio
Preferred call : BSNL
Preferred sms : Jio/BSNL (Does't matter)
Volte is working fine :good:, internet is working fine also, but by this configurations I get call issues in BSNL.
# Changes I perform which resolves call issues of BSNL are:
Preferred data : BSNL
^^Rest settings as above
This resolves the call connecting issues of BSNL, but as soon as I perform this change, Jio's volte stops & internet also (internet is obvious).
So, that's what I am facing. Try this yourself & see if you also facing, if not then what's the problem.
I know the culprit is "preferred data".
Summary,
# If preferred data BSNL, then volte issues
# If preferred data Jio, then call issues
Please tell me what to do.
hackiee said:
Sorry, rightnow I don't have the mobile, coz it's my mother's mobile will upload pics also as soon as I get mobile.
But, for some reference here's the link:
http://en.miui.com/thread-3019322-1-1.html
I just stick foil paper on both left & right ends.
But, my problem still persists of call not working for BSNL.
here's what I have in configurations & what problem I am facing.
# I have two sim cards:
in 1st slot BSNL
in 2nd slot JIO
As, mentioned by you I have selected global as preferred network for both the sim cards
(But, as personally observed by me, this doesn't matter much, if settings are GSM & LTE or both Global).
I have more than half network coverage in my mobile every time.
# My configuration in Sim settings is as follows:
Preferred data : Jio
Preferred call : BSNL
Preferred sms : Jio/BSNL (Does't matter)
Volte is working fine :good:, internet is working fine also, but by this configurations I get call issues in BSNL.
# Changes I perform which resolves call issues of BSNL are:
Preferred data : BSNL
^^Rest settings as above
This resolves the call connecting issues of BSNL, but as soon as I perform this change, Jio's volte stops & internet also (internet is obvious).
So, that's what I am facing. Try this yourself & see if you also facing, if not then what's the problem.
I know the culprit is "preferred data".
Summary,
# If preferred data BSNL, then volte issues
# If preferred data Jio, then call issues
Please tell me what to do.
Click to expand...
Click to collapse
So u have no issues on miui global rom?
What about custom nougat rom ?
naik2902 said:
So u have no issues on miui global rom?
What about custom nougat rom ?
Click to expand...
Click to collapse
No, I was not having issues with miui global rom, and now I figured out why
Firstly, all the issues were caused because of the sim configuration settings only, coz previously when I was on miui rom I was using Jio as my primary sim for all the things (i.e. calls, net, and msg)
But, now I was using BSNL for call, & rest Jio
So, the solution came out that when volte is enabled in a mobile, then the same sim card should be used for calling on which volte is enabled.
I mean, as I was using BSNL and Jio sim cards, I was also enabling volte in my network settings for Jio, which enables volte for both sim cards.
And VoLTE = Voice over LTE, but BSNL doesn't have a LTE network available.
So, that was causing the issues in connecting calls.
So, the solution was simple :laugh:
Disabled volte(or Enhanced LTE).
Now, all things are working good calls, data, msg :highfive:
Thanks for being helpful bro. :victory:
and are you able to do that foil paper hack ?
hackiee said:
No, I was not having issues with miui global rom, and now I figured out why
Firstly, all the issues were caused because of the sim configuration settings only, coz previously when I was on miui rom I was using Jio as my primary sim for all the things (i.e. calls, net, and msg)
But, now I was using BSNL for call, & rest Jio
So, the solution came out that when volte is enabled in a mobile, then the same sim card should be used for calling on which volte is enabled.
I mean, as I was using BSNL and Jio sim cards, I was also enabling volte in my network settings for Jio, which enables volte for both sim cards.
And VoLTE = Voice over LTE, but BSNL doesn't have a LTE network available.
So, that was causing the issues in connecting calls.
So, the solution was simple :laugh:
Disabled volte(or Enhanced LTE).
Now, all things are working good calls, data, msg :highfive:
Thanks for being helpful bro. :victory:
and are you able to do that foil paper hack ?
Click to expand...
Click to collapse
Who using bsnl. What benefits of bsnl . bsnl is 10yrs behind.
naik2902 said:
Who using bsnl. What benefits of bsnl . bsnl is 10yrs behind.
Click to expand...
Click to collapse
hehe
Actually, I have around Rs. 700 balance remaining in bsnl that's why.

LTE not dropping to 3g to receive calls

Hello all!
I have a Samsung A01 (SM-a015AZ) unlocked from Cricket, being used in Pakistan. Internet over LTE works perfectly, however the phone does not support VolTE and so it is only possible to send sms or call over 2g/3g. There's no problem when making a call as the phone automatically drops from LTE to 3g, however that does not happen when someone else tries to call me. The phone does not drop from LTE, nor do I even get any missed calls/sms notifications, but to the person calling me it seems like my phone is unreachable.
There are 3 options present in the preferred network mode (LTE, 3g, 2g) If I set it to 3g, all calls work fine, but with really really bad internet (EDGE). I have even tried to see if any settings in the advanced network configuration menu (By dialing *#*#4636#*#*) would make a difference, however I've had no luck so far. I would really appreciate it if someone can help me with this.
tl;dr Samsung A01 drops from LTE to 3g to make calls, however does not drop when someone else is calling and so does not receive any calls.

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