Hoping someone else sees problems with Car Bluetooth connectivity.
Here are my symptoms:
1. No problem pairing this phone. From that point forward, no problem with maintaining the pair.
2. When paired, the phone shows that both "Phone Audio" and "Media Audio" are connected (boxes green checked)
3. When paired, the car Color Touchscreen shows " "Phone Audio" (screen icons for battery and cell strength), and an option in car audio sources for "Bluetooth."
4. When paired, and I choose car source: "Bluetooth," I can always play music and get my GoogleMap navigation audio directions. No problems there ever.
5. HOWEVER, sometimes when making, receiving phone calls, or, walking into phone during a phone conversation and starting car:
The phone "thinks" it is connected to the car (phone audio, media audio), the car thinks it is connected to the phone (phone audio, media audio). The phone screen with call in progress shows "bluetooth" as the audio source (versus speakerphone).
BUT THERE IS NO SOUND OVER MY CAR AUDIO, and the person on other end of call cannot hear me. The car touchscreen does not show a call in progress and stays on my XM music source.
I need to press speakerphone on my "call-in-progress" cell screen or press the Bluetooth button next to it to talk and listen normally on my phone.
The only way to get it to connect properly is to turn the cell Bluetooth completely off (pull-down screen). Count to five. Turn it back on. Then on my car touchscreen, navigate to settings, to the Bluetooth setup, and touch the "XT1650" device on the bluetooth device list to re-connect (not pair).
Once I have connected once successfully once, I may be able to turn car off, leave, come back, and have a good connection. But I think that if I am away long enough ( > 10 minutes????), I will have the same problem.
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I have spent two technical calls with Verizon, doing everything they suggest, including a factory reset.
I have exchanged my new phone for another new phone to eliminate a hardware problem. No love.
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Could be something specific to my car:
2014 Buick Enclave Premium with Intellilink dashboard tech (6.5 color touchscreen)
Have called via Onstar to find out there are no updates for the firmware on this car's dash system.
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Hoping that folks who have this phone confirm proper operation and indicate car model/year. Especially interested in GM cars.
THX!
I have had a similar problem. I have an aftermarket radio and I stream music to my radio and I have had it show connected but would not play and sound through the radio. Try reporting this on the Moto Z forum on the Moto site
Sent from my XT1650 using Tapatalk
Have you tried pulling the fuse in your car for your radio? Granted, I won't get my Moto Z until tomorrow, I'm a former car installer and also have handsfree in my Ford, and every once in a while the bluetooth will go buggy where my voice commands no longer work, or like the problem you mentioned, I won't get any sound over my car speakers even though it says connected. When this happens, I usually un pair and re-pair my phone from the radio on both ends (Delete bluetooth device and re-add). If that doesn't work, I Master reset my radio (and do the aforementioned pairing). If still no success, and bugs persist, I will pull out my car's manual, find the correct fuse for my Sync radio computer, and pull the fuse. Then you startup the car, wait about 5 minutes with the car on. Turn off the car, reinsert the fuse, and then turn car back on. (WARNING, be careful when handling your car fuses, try to use something plastic or wooden to pry them out if possible.) I then re-pair my phone, and wallah its like a new system, bug free. I can't promise this will work for every car model, but it does work for quite a few. I've only had this happen one time to my own vehicle. Hope this helps. I'll test my Moto Z on my car tomorrow and see how it goes.
Good luck,
Joshua
Thx Joshua. Can't hurt to give that a try. Will attempt this evening and report back.
Dave
Phone bluetooth Moto Z Play completely inoperable
I have a Moto Z Play and it used to work flawlessly with my Honda CRV Honda HandsFreeLink connection. Could make and receive calls but that stopped working. Can stream media audio but after deleting device from car and phone I noticed that when re-pairing there isn't even the option to connect phone (only contacts and messages). Trying other speakers that support speakerphone over Bluetooth I notice that they also no longer work. I suspect a recent update FUBAR'd the Bluetooth. Anyone else experiencing issues.
Tom
Related
it has been discussed before but I still can't get it.
I do have sound via bluetooth in my car when answering a call or initiating a new one.
but I can't hear anything from the phone applications like navigation or musicplayer.
how can I change that?
It has nothing to do with the bluetooth kit in my car as a blackberry worked seamlessly with playing music via BT. Even my old HP ipaq 514 also made sound announcements through BT.
Any settings to adjust?
You must change a bluetooth-setting.
- Comm Manager
- Settings (right button)
- 2 Bluetooth
- 1 Bluetooth
- select your BT car-stereo from the list (don't click)
- Menu (right button)
- 4 ... wireless stereo ... (don't know the English name, in Dutch "Als draadloos stereo instellen")
In my experience, each time you reconnect the device, you have to do this again because it automatically resets to the handsfree setting.
thanks! sounds promising.
but it doesn#t work as expected. the phone is either a BT headset or a BT stereo. not booth at once. hmmm not sooo good
Ok but this will only work if the car supports A2DP, correct? Because I have a BMW and when it is connected that option is not there. The BMW bluetooth module supports just headset profile.
But if I use a normal bluetooth headset I can actually get regular audio out of it some times. The car strictly works with phone calls. Perhaps sometimes audio is sent to it but ignored, I mean it can transfer phone numbers (dial in car screen), phone book so of course it should know how to tell if it is in a call or not?
the features you describe are part of the rSAP bluetooth profile, where actually the car is the phone and only borrows its identity from the phone. totally different story.
so if you do a call actually the car holds the connection to the network. Your phone is only involved as kind of remote sim-card reader.
There seems to be some options missing with the notes Bluetooth, on my nexus one and galaxy nexus i was able to select using my parrot in car Bluetooth for phone calls only and disable anything else, with the note there is no such option.
my car has Dolby surround factory stereo so i have the parrot hooked up to the center channel speaker for phone calls, when a call comes in it disconnects the stereo from that speaker and uses it for hands free. it has always worked out great, till the note that is.
now as soon as i plug the note into the samsung car dock my center channel is always on from the parrot, it also often sends noises through it, like you get when your cell is to close to a cheap set of computer speakers, that data cell switching noise, its very loud and annoying.
again this has never been a problem with my other android devises, they all had a way to switch it to phone calls only.
grinmaul --
Does the Parrot work correctly when you only have it connected to the Note via Bluetooth? What Parrot kit do you have and what software version is on it?
ya, it works fine, it is just always on, where as other phones it only cuts out my speaker when it has something to say, like phone call, navigation turn upcoming, stuff like that. i am going to try updating the software, but i really don't see how it will help, its the samsung car dock app that is holding the connection open..
when i look at bluetooth options on other android devices for the parrot pairing, i see 2 things, phone and media, so i can uncheck the media part and only phone calls will go through it. but the note only has one.
maybe the upcoming ICS will have better options.
its a 3200 LS color
When I first started using the samsung car dock, it would connect my phone to the sync bluetooth, and show my in a phone call. All I got was sounds from the phone, till I hit the end call on sync. I got it to stop by going into the voice talk settings and I shut off the auto start speaker, listen via bluetooth, and launch on bluetooth.
Droid RAZR Maxx, stock ROM, rooted.
I recently installed an Alpine CDE-HD137BT stereo in my car, which has quite a bit of bluetooth functionality. However, I do have quite a few issues connecting my Razr's BT with the Alpine.
-Sometimes the BT icon on the stereo will light up, and the BT icon on the RAZR will turn blue, indicating that they are paired. However, even though they showing as being paired and connected, it occassionally won't play any audio through the stereo (in fact, the audio will play through the RAZR's speaker). This some times happens with CALLS as well.
-Sometimes the two devices will connect fine, which then automatically causes my phone to start playing music from whatever music app was being used last; the music will play fine through the car stereo's speakers for maybe 20 seconds, followed by a shrill, loud, high frequency tone that only goes away by switching the source or by turning the radio off/on (by turning the car off/on).
-Sometimes the phone will pair perfectly to the stereo, and I make a call before listening to any music. The call is executed beautifully, but then following the call, audio will not stream through the stereo, nor will any subsequent calls work via bluetooth.
-(known problem) the specific Pandora fucntions on the stereo do not seem to work with this device.
Anyone else have the above issues? If so, what did you do to remedy them?
Thanks in advance!
never had those problems before but I now how pissy bluetooth between phones and radios can be, I had a pioneer AVIC D-3 with the BTB-200 bluetooth module. When I first got it I had to manually pair it each time and the problem was that when setting up the pairing I had to have the radio discover the phone instead of the phone discovering the radio or vice versa I can't remember but that solved almost all of the problems I had then, every once in a blue moon my current radio doesn't auto pair, but its not a huge deal as this one doesn't do A2DP audio streaming it only does the Hand Free Profile and text message alerts.
So I have a Ford Edge with a bluetooth receiver where I can play music, as well as some headphones, and I'm having intermittent issues when using this type of playback. The issue doesn't occur with my partner's Note 5, does anybody have any issues with stereo bluetooth? I'm close to writing to LG about it so they can log with (possibly) other reports for the same issue.
groovdafied said:
So I have a Ford Edge with a bluetooth receiver where I can play music, as well as some headphones, and I'm having intermittent issues when using this type of playback. The issue doesn't occur with my partner's Note 5, does anybody have any issues with stereo bluetooth? I'm close to writing to LG about it so they can log with (possibly) other reports for the same issue.
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Click to collapse
Just today i had issues with mine, i have one the parrot devices on my car and it picks up my iphone right away but i tried for about 2 minutes to play music from my v10 and it wouldn't connect to it, someones it connect right away its very off and on. I didn't try to unpair it and re-pair it though.
Am I reading that right, are both BT devices trying to connect at the same time? If so I had sorta the same problem in my Audi. I sometimes had to toggle Bluetooth on and off to get it to reconnect. But what I did was go into the Bluetooth settings for each device and specifically select the profile I want to use for that device. So for Audi MMI, which handles the phone calls, I selected the profile "Call Audio" only. Then for my headphones I selected the "Media Audio" profile only. I just figured that if two BT devices are fighting for the same profile only one is going to win it. And it seemed like it was a toss up which one got the call or media profile first.
turbophreak said:
Am I reading that right, are both BT devices trying to connect at the same time? If so I had sorta the same problem in my Audi. I sometimes had to toggle Bluetooth on and off to get it to reconnect. But what I did was go into the Bluetooth settings for each device and specifically select the profile I want to use for that device. So for Audi MMI, which handles the phone calls, I selected the profile "Call Audio" only. Then for my headphones I selected the "Media Audio" profile only. I just figured that if two BT devices are fighting for the same profile only one is going to win it. And it seemed like it was a toss up which one got the call or media profile first.
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No, you are not . However, allow me to clarify that the devices I mentioned are having issues on their own when using the V10. One incident is with my car's stereo, if I'm lucky, the audio will hold or it will decide to be a douche and start getting choppy with 1 second gaps.
Also, I'm noticing with the WiFi that my signal is horrible, but my partner's Note5 is perfect and super quick. I really really like this phone, but these issues are a bit annoying.
I have problems with my car stereo too. When I get in the car, it will connect automatically and start playing like normal but only for a minute or two. Then bluetooth will disconnect. So, I turn bluetooth off and on and, it will stay connected after that.
I also have a bose bluetooth speaker which doesnt have any problems.
I just found this thread after posting to the rom thread I am using...
I am having a minor annoyance with Bluetooth and media streaming.
When the phone auto pairs to my cars stereo head unit (Kenwood KDC-BT762HD), system sounds/calls etc come through the car fine, but not Media like music, videos etc.
Phones says it is paired to Media and the head unit does show the song info and I can control the app via hardware buttons on the unit, the phone acts as if it is playing, but no sound is heard. I have to turn bluetooth off then on or re-pair and then it works fine. I thought it was just the music app I use, but its any apps that play media like music or videos, including Pandora and Youtube.
I have 4 varying bluetooth headphones and they auto- reconnect to the phone just fine with no issues.
Anyone else having a an issue like this with any of their car stereos? My G3 never did this.
Known issue
speedingcheetah said:
I just found this thread after posting to the rom thread I am using...
I am having a minor annoyance with Bluetooth and media streaming.
When the phone auto pairs to my cars stereo head unit (Kenwood KDC-BT762HD), system sounds/calls etc come through the car fine, but not Media like music, videos etc.
Phones says it is paired to Media and the head unit does show the song info and I can control the app via hardware buttons on the unit, the phone acts as if it is playing, but no sound is heard. I have to turn bluetooth off then on or re-pair and then it works fine. I thought it was just the music app I use, but its any apps that play media like music or videos, including Pandora and Youtube.
I have 4 varying bluetooth headphones and they auto- reconnect to the phone just fine with no issues.
Anyone else having a an issue like this with any of their car stereos? My G3 never did this.
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Click to collapse
This is a fairly known issue to specific cars.
check here http://forums.androidcentral.com/lg-v10/664713-lg-v10-bluetooth-audio-not-working-2.html
Also, I have a gmc canyon 2015. I have the same issue. I stopped using my car's bluetooth , I now only use aux cable. Amazing in 2016 and I still have to use aux cable. I am looking to moving to one plus 3 because of this issue. marshmallow also brought gps bugs on top of the bluetooth one.
jmichaels1982 said:
This is a fairly known issue to specific cars.
check here http://forums.androidcentral.com/lg-v10/664713-lg-v10-bluetooth-audio-not-working-2.html
Also, I have a gmc canyon 2015. I have the same issue. I stopped using my car's bluetooth , I now only use aux cable. Amazing in 2016 and I still have to use aux cable. I am looking to moving to one plus 3 because of this issue. marshmallow also brought gps bugs on top of the bluetooth one.
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Click to collapse
I don't think its a MM issue or a vehicle specific issue (and i have an aftermarket stereo head unit) I have not had this issue with any of my other MM (or LP)devices I have tried with the radio. I have a spare LG G3 and a Moto X Pure that is running MM that is running MM and many of the mods and same apps I use on my G3 and now V10, again, no BT issues.
I am not having any disconnect or not pairing issues at all....just the odd thing that the media sounds don't work unless i disconnect/then connect the phone to the head unit when I get back into the car and power up and it auto pairs.
My folks have a much more serious issue with their 2015 Ford Escape and Ford Sync and their Samsung S4's they both have. Phone pairs and works fine once, but then the mic acts like its muted, no one can hear u, even if u un-pair the phone from the car, the phone itslef no longer outputs sound at all. You have to reboot the phone in order to get it to work again. It did it when the phones were on Android L and still after the MM update. Web search finds many folks with same issues in regards to that issue. (which is not the issue i am having at all, infact, their phones work fine on my car).
I found a work around for my issue. Since i simply just needed to disconnect and reconnect the BT to my car's head unit, found a widget that does just that. A2DP Connect2. Car auto pairs, i tap widget once, disconnects, wait a few sec, tap again, connects, my media streaming now works fine.
Still a annoyance, but much better than having to navigate menus and such.
BT issues fixed with update to 20j.
I can confirm that the annoying Bluetooth media stream issue in 20e, where you had to re-connect the phone or no media stream....is fixed in 20j. Auto connect works perfectly every time now on my Kenwood head unit.
I've spent a lot of time on this, and it's driving me nuts.
I've got a Verizon LG G3, stock ROM (6.0 Marshmallow), up to date.
I'm pairing it to my 2017 Honda Civic with display audio. I'm pretty sure that end isn't the issue, because it works with all other Bluetooth devices.
I can pair to the car just fine. It'll work across start/stopping the car, etc. However, any time I toggle Bluetooth on my phone (turn it off, turn it back on), the media audio sync will stop working entirely. The call audio continues to pair and work, but they won't pair with the media audio profile. The phone only shows "Call Audio" as an option in the Bluetooth settings for the car device, and the car shows that the phone only has call audio.
The only thing I've found that works is to unpair completely (both car and phone), turn off Bluetooth on the phone, go into Application Manager -> Bluetooth, and clear all data and the cache. Then I turn on Bluetooth, and can pair with my car perfectly fine until the next time I turn off Bluetooth.
Oddly enough, this worked fine for a couple of weeks - I had an app (Sony Smart Connect) that would toggle Bluetooth on when connected to power, and off when disconnected. That way, I didn't have to drain my phone battery by having BT on all the time. I've since uninstalled that app while troubleshooting, but it'd be really awesome to be able to use it again.
So, what could be causing this? Are there other troubleshooting steps I can try? I'm definitely willing to spend some time messing around. If I can't figure out anything else, my next step is to wipe and restore the phone. (Obviously, I'd like to avoid that if possible).
Any thoughts?