New firmware = Problem with DAC (V10J) - LG G5 Questions & Answers

Hello!
I bought this phone this week most because I am very tired of the touchwiz from Samsung and your buggy software.
I love high end audio and I bought the DAC module. But today, after a software update (from version G to J), when I am listening to music, the dac keep starting and stopping all the time, making impossible to listening to music.
Anyone is having the same problem? My phone is the H860 version.
I am reading about this problems with defective hardware (on LG G5, cam module, dac...) and I hope I am not one of the luck consumers.

I would the following:
- restart the phone and see if the problem is gone;
- turn off and remove the DAC, then turn on the device, check the audio, turn off again and reattach the DAC and obviously turn on to check if the problem is still there;
- try to clear cache from settings menu and see if that does any good.
Best of luck!

Related

[HELP] Audio issues across all Roms.

So i actually have two issues of concern i want to bring up in this thread, and hope there are a few who are expierencing the same issues i am so i know im not going crazy.
I would like to start by saying i am a music lover/audiophile i have over thousands of dollars of headphones and amps. Now both problems can be addressed if i purchase a usb dac but there are two reasons why i dont use portable dacs, 1) i cant use software eq when using a dac, 2) i just dont like tugging around another piece of hardware on the go.
My first issue is that from the day i bought the phone when i have any pair of headphones plugged in there is a ridiculous amount of white noise and cellular feedback that i never had on my htc one. This noise has also gotten louder over time in my left earphone. There is also always a popping noise that produces driver flex in the left earphone every time i plug them in and when im switching from app to app or navigating a handfull of apps. Driver flex is not ideal for any earphone and it can damage an earphone pretty quickly.
Second problem is as of the last couple months across all roms(stock, 4.4.4 aosp and 5.0 aosp roms) 90% of the time i plug my earphones into the port i will not have audio, i have to either open more than one audio app and start pressing play until i start to hear something from one app to the other. It started happening on lollipop roms so i thought it was only an issue native to lollipop roms until i decided to go back to a stock rom. Once i was back to stock i was able to replicate my issues. Then i went to 4.4.4 aosp rom and still the same issue.
So my questions are, Do any of you lg g3 owners experience these issues(noise,popping) and no audio output from time to time?
Have you found solutions to any or all of these issues?
Do you think they are hardware related?
I i think it is hardware related. I plan on getting a replacement phone soon to see if i can replicate my issues on a fresh new lg g3. If this is the norm for any of these issues i will be getting a different phone. Inlove the lg g3 but audio playback without issues is a big concern of mine when purchasing a phone.

Galaxy A8 international variant headphone problem Help!

Hello
I'm having a problem with my galaxy A8 international variant code SM-A800F
The problem is primarily in the headphone jack prot in the phone (not the headphones themselves) and it's primarily an audio statics, I hear some hissing and audio statics from time to time, what makes it wired is that it's only showing up in headphones with built-in mic, I tried an old apple headphones without a mic and there was no problem, the problem appear in low tones when I hit sometime the touch screen and the touch screen gives the sound I hear some statics, when I play a song that is low in tone I hear the statics as well, what makes it also weird is that the statics and the hissing sound is reduced when I rise up the volume above the level that the phone advice me not to pass it, if I open adaptive sound feature and open personalize and listen to the right side I will hear the statics in the left side and vis-versa so what's the problem?
Is it hardware or software ? The majority of the phone dealers and equipments owners who fix phones told me it's a software problem
I love the phone but this is a deal breaker to me
But what do you see is it a software or hardware problem ?
If it was a software, which one should I install that could fix it, I can't root or update the OS through Odin, as no software is available for the SM-A800F international version of the Galaxy A8 if available, I was advised to wait for Samsung to release a new update that might fix the problem, but I just want to know the source for the problem
Thanks.

Bluetooth Media Audio Connectivity Issues W/ T-Mobile V10

I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Exact same problem with a 2015 Silverado. Hopefully it gets fixed soon.
Yep
Same here as well.
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
I've got a 2013 Civic SI, works great. Must be a different Hondalink platform in the newer models.
This has been my big complaint so far. Every other phone I have automatically connects to my bt receiver when I get in the car, but I have to physically connect with the V10.
So i made a thread about this a couple days ago then no one replied and of course 3 new threads on it popped up.... anyways im having the same issue with verizon. I just purchased the NEX 4100 and phone calls are fine but audio doesnt work nor does android auto which a HUGE issue for me.... Im thinking about returning it because of this. I called lg today and they of course brushed it off onto pioneer which i will call tomorrow. What do you guys think should i get a different phone? I was also thinking of returning it next week and still getting the promo stuff then buying it again on black friday for a better deal? Are these issues normally patched quickly or should i not bother holding onto a phone that doesnt work with my new $1500 sound system that i intentionally got for android auto....
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
I have a 2015 Accord EX-L. Have not had this problem. Not yet anyway.
However as I mentioned in another thread, the V10 does not continuously update the signal strength meter on the car dashboard. Only when the V10's screen is lit. After it goes out, you can drive through deadspots and think you have 5 bars of signal. Until you press the power button which then updates the display in the car. Since I had the HTC One M9 up until this past Friday, I can tell you that it definitely kept the signal strength meter in the car up to date continuously.
Have a 2015 Chevy SS.. Had a situation where there was no bluetooth audio with the mylink system in the car. Happened once.. Has worked reliably ever since.
Luckily for me on my Subaru system the phone has always connected properly at startup. But the audio regularly skips when playing... not jut on my car, but on my bluetooth headphones I have as well, same thing with skipping issues. On occasion my car's audio will get completely disconnected while I'm driving as well, very annoying.
Used my car's audio and bluetooth headphones with my S6 and had zero issues with them. Must be V10 issues. Hopefully a 6.0 update fixes the problems, otherwise I'm trading in again.
I'm having similar issues, 2014 Kia Optima Hybrid, streaming Spotify via Bluetooth incoming calls don't stop the Spotify music automatically and the person on the other end cannot be heard. I'm coming from the Note 4 and it never had this issue. Any recommendations?
I've got a 2015 VW Jetta TDI manual and this is the first phone I've had that works properly. I've got the LG Tone Pro headphones too, and when I shut the car off it goes to headphones almost immediately. Vice versa too, and this is the only phone I've had that video syncs with audio or is maybe 1ms off.
My thinking is it must be different bt link platforms in the car, but we should all be on BT 4.0 by now. Sorry that it's not working properly for you guys. Keep complaining until they fix it. Customer satisfaction is their goal.
My 2013 Chevy cruze works perfect. Not any issues what so ever
Sent from my LG-H901 using Tapatalk
My problem on dodge durango audio delay its annoying any body having this issue
Sent from my LG-H901 using Tapatalk
I was thinking of picking up a v10 but this thread makes me hesitate for now. I have a 2014 Honda CRV, and Bluetooth music in the car is very important to me. I hope this gets fixed for us all
Sent from my HTC One M9 using Tapatalk
I'm having problems connecting to my 2015 GMC Sierra (GMC Intellilink). I can connect, connect automatically, make and receive phone calls, but the bluetooth audio for music DOES NOT WORK. Most of the time, when I try to play a song via google play music or Deezer, the head unit in my truck immediately goes BLACK for about 10 seconds, I hear a whirrr of an internal fan, and it starts back up disconnected from the phone. The phone is causing the head unit to fail & restart. Sometimes it doesn't restart. It'll show the progress bar of the music, as well as on my phone. I can pause, play, next song, etc. but NO AUDIO comes out. It's just dead silent.
I actually have my truck in the shop right this second to see if they can upgrade the software in the head unit, or figure it out. I'm sure they're going to tell me I'm S.O.L. I really don't want to have to return this phone. It's perfect, aside from that 1 issue, but I didn't buy a brand new vehicle to be plugging my phone into a headphone jack like a knuckledragger
It turns out the Bluetooth seems to work fine in my 2014 Honda with Hands Free Link. It takes maybe 10-15 seconds longer than my previous phones to auto- connect when I start the car, but it does it. Music sounds on par.
Bluetooth
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
Same issue with my V10 in a 2013 FR-S. Between the Bluetooth and Fingerprint scanner issues I'm returning this Flag****...I mean Flagship phone.
There seems to be an issue with auto A2DP bluetooth connectivity even if Bluetooth is connected.
After I connect with bluetooth: Oftentimes, I will have to choose the "Chromecast share" app logo on apps and explicitly choose to "connect to a2dp device" - for 8tracks and youtube for example. For apps that don't have that "share" button, I will have to play out of phone speakers first, than go in to the bluetooth details section while connected via bluetooth already, select configure for the bluetooth connected device....than uncheck and check the "Media Audio" box.;The media will than usually switch to play through bluetooth device.
Clunky workaround. I've had to do this with nexus devices too and it seems to be an issue with android OS a2dp audio routing. I believe the blame is with Android versus LG. If a2dp worked on Samsung, it's bc Samsung patched the hole in android.
Have a VW Passat 2013.Was now problem with Bluetooth connection until yesterday. Have a V10 for a week, but yesterday it was looping in connection and unable to connect back did everything what you guys did ,no luck .Very disappointing
I have this issue and it's on every bluetooth device I connect to. I literally had to put the phone less than 2 feet from my head to listen to music... Hope a fix comes out soon

Bluetooth issue?

Quick question: is anyone having issues with Bluetooth stopping every so often while playing music? It does it on my Klipsch earphones & in my car (my only Bluetooth listening so far). What I've noticed is that it interrupts the music because it thinks it's in a call. If I press the button on my earphones that would end a call (or likewise in my car), the music starts right back up. It seems like an odd bug. Any thoughts?
Haven't seen anything wrong. I don't want to jinx myself but so far, it's actually working much better than my V20 was. Every day I'd have to turn my BT off and back on before starting my car or it might not connect the audio properly. Then, about once a week, a complete restart was needed. Haven't had to do either with the V30 yet.
V30 Bluetooth issues
I've had multiple issues with Bluetooth connectivity for a few of my devices come up recently.
For example, I'm getting delays in receiving notifications for both my smart watches, even though only one of them is active at any given time.
My Snap Spectacles was paid, but suddenly stopped transferring videos to the V30. I paired the glasses to my iPad, and videos transferred seamlessly.
The notification for WiFi Direct keeps popping up abet few minutes. Says something about running Bluetooth, wifi, and wifi direct at the same time can cause issues. Sadly, I couldn't find a toggle to turn wifi direct off. Even when I turn regular wifi off, it turns back on.
I have no issues with BT ... but, the sound issue is likely notifications.
Yup...Bluetooth Issues Here
So I finally have the LG V30. Generally a great phone. But I too have bluetooth issues. I hear static on calls made over bluetooth. Two phones, same issue. My G6 did not have this problem. When I (briefly) had the GS8 and Note8 this was not a problem. The funny thing is, when the phone is in my pocket with the screen off, there is no static. When I remove the phone from my pocket and wake the screen, the static returns. The bluetooth works fine for my podcasts and music. Weird. But reproducible. I use the BT in my car a lot (yes, I actually make phone calls on my phone )
So I was wondering if others have had any bluetooth issues.
anl2304 said:
...when the phone is in my pocket with the screen off, there is no static. When I remove the phone from my pocket and wake the screen, the static returns. The bluetooth works fine for my podcasts and music. Weird. But reproducible. I use the BT in my car a lot (yes, I actually make phone calls on my phone )
Click to expand...
Click to collapse
Weird indeed. No problems here. I'm paired to a 2013 Audi, a 2013 Ford, and a 2017 Chevy, not to mention an older Plantronics earpiece. No problems -- all my calls sound normal, or even crystal clear in Verizon HD.
This is with screen on with Waze, Pandora, even Android Auto running.
No static for me either paired to a 2013 Audi with screen on and Waze running
Nay Tyzon said:
Weird indeed. No problems here. I'm paired to a 2013 Audi, a 2013 Ford, and a 2017 Chevy, not to mention an older Plantronics earpiece. No problems -- all my calls sound normal, or even crystal clear in Verizon HD.
This is with screen on with Waze, Pandora, even Android Auto running.
Click to expand...
Click to collapse
cazcryy said:
No static for me either paired to a 2013 Audi with screen on and Waze running
Click to expand...
Click to collapse
Thanks for the responses. I can find no one else with the problem. Yet I had no issue with any other phone. I'll keep looking for a fix.
All of you guys with BT issues, do a factory reset and report back.
Hisma said:
All of you guys with BT issues, do a factory reset and report back.
Click to expand...
Click to collapse
I did this on my first V30. A factory data reset did not resolve the problem. I am not sure if a reset will help with this one either. But I will give it another try.
I am having similar issues with the Bluetooth on the LG V30. When the phone is too close to the built in navigation screen/Radio in my vehicle, I am getting a lot of static. Only when making/receiving phone calls. When I move the phone 1 foot or more away from the center counsel of the dashboard the static goes away.
Went to the TMobile store where I bought the phone. They produced another LG V30 and connected to my vehicle's bluetooth. Same issue.
No issues when connected to music players.
Quite frustrating as I really like the phone.
I'm having BT problems. Calling is pretty much useless in my car (2015 Subaru), but music works reasonably well.
I'm getting continuous toast notifications about the phone connecting/disconnecting every 30 seconds or so, no matter what device. Very, very frustrating.
2Henchmen said:
I'm having BT problems. Calling is pretty much useless in my car (2015 Subaru), but music works reasonably well.
I'm getting continuous toast notifications about the phone connecting/disconnecting every 30 seconds or so, no matter what device. Very, very frustrating.
Click to expand...
Click to collapse
I'm wondering if you have the cheaper stereo in the 2015? It's the one with a small monochrome screen and manual knobs?
My wife has issues in her 15 WRX with that stereo and her phones. As soon as my number ports, I'll try mine with my 16 WRX. I have the premium version with the smaller non navigation stereo.
20degrees said:
I'm wondering if you have the cheaper stereo in the 2015? It's the one with a small monochrome screen and manual knobs?
My wife has issues in her 15 WRX with that stereo and her phones. As soon as my number ports, I'll try mine with my 16 WRX. I have the premium version with the smaller non navigation stereo.
Click to expand...
Click to collapse
Yup, its the stock version. My S6 Edge before the v30 didn't have any issues. The calling thing is awful on the v30, it's unusable.
2Henchmen said:
Yup, its the stock version. My S6 Edge before the v30 didn't have any issues. The calling thing is awful on the v30, it's unusable.
Click to expand...
Click to collapse
Same issue. My S6 never had an issue, however my new LG v30 sounds crystal clear when streaming audio but when I connect to a call, the call is distorted, broken, and static filled. I tried force stopping and clear data & caches of both bluetooth services, but nothing worked.
I also have a 2014 Subaru Outback with the stock radio.
My car is also a subaru (2012 Legacy). Issue is static in calls, however.
I have no problems with BT on my JBL headphones or my 2014 Ford Focus bluetooth but with my motorcycle bluetooth comm (Scala Freerider 1) I get playback of audio at like 75% speed with a lot of crackling and popping. No BT issues on the motorcycle comm with my Pixel C or S8.
I have the same issue. When I connect with my Bluetooth on my car the music plays but it randomly stops in the middle of the song, then starts again. It's like it loses the connection then gets it back right away. Doesn't seem to do it when I use the headphone jack.
In my case something different has happened.
The audio quality for connection inside the car gives a lot to be desired compared to the Galaxy S8 plus. I listen to the music as if it were with some bad quality or grit.
If the bluetooth has apt-x quality, it seems to me that my terminal does not hear how well this compression codec contributes, which theoretically transmits more audio data than bluetooth without apt-x.
Is there someone else who has the same thing?
Enviado desde mi LG-H930 mediante Tapatalk
Guys I'm new to the v30 I came from g4, my issue is that in my yaris 2014 I've connected the v30 but it doesn't recognize the phone, but it pairs as "unregistered" even I've tried to pair it with passcode but the phone just connects, and doesn't ask for any passcode after it connects I can play music but when I turned the car off and then on again v30 doesn't connect back, I have to unpair the car audio system to pair it again with the same problem of the unregistered device thing...
Edit:
Guys I just fix my problem downloading an app from the store that connects the Bluetooth to my car sistem, it recognizes it and connects automatically now, what I believe it is a problem with Bluetooth app from the phone itself

Question My S22 plus ( and all S22 series ) has Distortion and Crackling Speaker

At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Msrag said:
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Click to expand...
Click to collapse
Have you tried over earphones when distortion happened? Try if distortion goes over headphones as well, over bluetooth or especialy wired earhones.... I have S22+ and i get distorted sound randomly not in cold but maybe when its little more woarm. It hapens ONLY over wired usb-c earphones - and not over speaker or bluetooth. try it and post your resoults please!!!???
Dreadish said:
Have you tried over earphones when distortion happened? Try if distortion goes over headphones as well, over bluetooth or especialy wired earhones.... I have S22+ and i get distorted sound randomly not in cold but maybe when its little more woarm. It hapens ONLY over wired usb-c earphones - and not over speaker or bluetooth. try it and post your resoults please!!!???
Click to expand...
Click to collapse
Hello ,
I have tried Bluetooth earbuds , no distortion/crackling but at the same time when i play it on device speakers it makes distortion/crackling .
i did not try wires headphones ,but i guess no use since the Bluetooth are ok ,which means the problem in the debice itself .
you can try the freezer , put the phone in plastic bag and put in freezer for 5 minutes and try .
Also because i travel alot , the presssure from the airplane make the same problem and sim tray ejecting fix it !
I am so disappointed dude
Check
Galaxy S22 Speaker Distortion and Crackling
If you are having speaker crackling coming from both speakers and you're within your return window, RETURN YOUR PHONE and buy a new one. Hopefully you get one from a new batch that was built right. Info only: I pre-ordered early and got my s22 around Feb 23rd. In colder weather, playing any...
us.community.samsung.com
Speaker Gate: Audio output distorted on the Samsung Galaxy S22
[German]Some of the proud owners of a Samsung Galaxy S22 smartphone are facing a problem. The speakers of Samsung's flagship keep emitting unintelligible sounds, and people have to switch to a headset or earphones to understand audio output. The problem sometimes occurs after flights. The problem is
borncity.com
Msrag said:
Hello ,
I have tried Bluetooth earbuds , no distortion/crackling but at the same time when i play it on device speakers it makes distortion/crackling .
i did not try wires headphones ,but i guess no use since the Bluetooth are ok ,which means the problem in the debice itself .
you can try the freezer , put the phone in plastic bag and put in freezer for 5 minutes and try .
Also because i travel alot , the presssure from the airplane make the same problem and sim tray ejecting fix it !
I am so disappointed dude
Click to expand...
Click to collapse
I dont think u understood what i meant. I said u need too try if distortion continues also over WIRED earbuds over USB-C, (bluetooth uses didferent transistors" inside the phone to send audio out over radio frequency) beacose its possible that this can be fixed via software, in case the distortion continues over earbuds. Its not only pressure that its the cause, it can also be temperature control over S22 amplifier or the other transitors that are responsible of sending audio output out of the phone (speakers, bluetooth or wired ) - u need too test it all at the time when distortion started to happening. And also try turn on or OFF the UHQ upscaller in sound settings, too see if distortion over speakers stops then. Its all about diagnostics. Myself when i switch UHQ upscaller , it stops over earbuds for example. (i got S22+). I saw all videos of that issues and i have read all Samsung forums and others, and the issue varies - and mostly its considering Ultra version, not other two devices of S22 series. Other two can have other codec problems or something. Maybe its even all connected too the firmware issue when it comes too audio outputs and stuff, since the S22 series at the same time has also audio/video syncin issues and whatnot.
Dreadish said:
I dont think u understood what i meant. I said u need too try if distortion continues also over WIRED earbuds over USB-C, (bluetooth uses didferent transistors" inside the phone to send audio out over radio frequency) beacose its possible that this can be fixed via software, in case the distortion continues over earbuds. Its not only pressure that its the cause, it can also be temperature control over S22 amplifier or the other transitors that are responsible of sending audio output out of the phone (speakers, bluetooth or wired ) - u need too test it all at the time when distortion started to happening. And also try turn on or OFF the UHQ upscaller in sound settings, too see if distortion over speakers stops then. Its all about diagnostics. Myself when i switch UHQ upscaller , it stops over earbuds for example. (i got S22+). I saw all videos of that issues and i have read all Samsung forums and others, and the issue varies - and mostly its considering Ultra version, not other two devices of S22 series. Other two can have other codec problems or something. Maybe its even all connected too the firmware issue when it comes too audio outputs and stuff, since the S22 series at the same time has also audio/video syncin issues and whatnot.
Click to expand...
Click to collapse
Let's hope that is a software issue
I will find a usb c /aux connector and try the wired headphones and let you know the results for sure .
Just let me know how to turn off/on UHQ upscaler ?
One more thing i forgot to say , i tested during the flight also to leave the sim tray slightly opened for around 1 hour ( the same time left closed to test the problem ) and the problem did not happen !
so it suowed when tray is closed and didn't show when tray is not closed .
Under Settings go to menu sound quality and effects, and in that menu you will find that option. Im adding picture. HQU option is available only when u have connected WIRED USB -C earbuds. HQ audio works only over wired audio transmition.
Remember, when distortion starts, try listening over all 3 ways (speak, bluetooth earphones and more importantly WIRED earphones over USB-C). Then let us know, if distortion goes over earbuds as well. After that try that UHQ upscaller, but usilly helpes, issues still returns after a min or two in my case. Im thinking its software firmware issue....and If issues persists over wired USB-C , then try boot in safe mode, and test all 3 ways again - and if then it will be gone, then its almost certain, that its software issue. (U can also try at once when u take phone out of the freezer, and started crackling, boot into safe mode and check if the issue persists in safe mode.
Dreadish said:
Under Settings go to menu sound quality and effects, and in that menu you will find that option. Im adding picture. HQU option is available only when u have connected WIRED USB -C earbuds. HQ audio works only over wired audio transmition.
Remember, when distortion starts, try listening over all 3 ways (speak, bluetooth earphones and more importantly WIRED earphones over USB-C). Then let us know, if distortion goes over earbuds as well. After that try that UHQ upscaller, but usilly helpes, issues still returns after a min or two in my case. Im thinking its software firmware issue....and If issues persists over wired USB-C , then try boot in safe mode, and test all 3 ways again - and if then it will be gone, then its almost certain, that its software issue. (U can also try at once when u take phone out of the freezer, and started crackling, boot into safe mode and check if the issue persists in safe mode.
Click to expand...
Click to collapse
I will try to check the wired if any luck to find the convertor but i am telling you bro it is hardware malfunction !
Anyway check my contribution below ,i made a breakthrough and please try to direct people on the community to my contribution as for some reason i can not reply in theirs
Samsung account
us.community.samsung.com
Msrag said:
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Click to expand...
Click to collapse
UPDATE **** 12 Apr 2022
Hello S22 series owners ,
Cutting to the point , we all suffered speaker distortion problem due to getting the device in cold weather or on a flight ! and we all know about fixing it by ejecting the sim tray to equalize that pressure !
Well I have Galaxy watch 4 and it has an option after getting into water , to select from drop menu called ejecting water , and it make short tones !
And i thought it should be the same with the smartphone , there has to be a way to eject that pressure/mositure , i searched and found an application explained by someone on youtube channel ( Tech 786 ) called Sonic wave - sonic pitch tone sound generator ; you can find it as Apk just google it .
Anywya he was showing this app as a solution for ejecting water from a sumberged phone to clear the speakers from the water by playing 165HZ tone for a minute or so .
I installed the app , took my s22+ to the freezer for 5 minutes till showed the malfunction of the speaker then started the application and played the 165HZ tone and less than one minute the sound back to normal !(as if you have ejected the sim tray out ).
This is a hope that the problem could be solved by a software tweak , that when the phone senses a temperatures drop or too much pressure ,activates something like that or at least Samsung make an option like in Galaxy watch 4 !
Finally , i will have the device on a flight in 2 days ,i will test onboard during the flight , and check this app , will it help also without the sim tray trick or no and i will come back to you all.
Samsung please fix this !
Msrag said:
UPDATE **** 12 Apr 2022
Hello S22 series owners ,
Cutting to the point , we all suffered speaker distortion problem due to getting the device in cold weather or on a flight ! and we all know about fixing it by ejecting the sim tray to equalize that pressure !
Well I have Galaxy watch 4 and it has an option after getting into water , to select from drop menu called ejecting water , and it make short tones !
And i thought it should be the same with the smartphone , there has to be a way to eject that pressure/mositure , i searched and found an application explained by someone on youtube channel ( Tech 786 ) called Sonic wave - sonic pitch tone sound generator ; you can find it as Apk just google it .
Anywya he was showing this app as a solution for ejecting water from a sumberged phone to clear the speakers from the water by playing 165HZ tone for a minute or so .
I installed the app , took my s22+ to the freezer for 5 minutes till showed the malfunction of the speaker then started the application and played the 165HZ tone and less than one minute the sound back to normal !(as if you have ejected the sim tray out ).
This is a hope that the problem could be solved by a software tweak , that when the phone senses a temperatures drop or too much pressure ,activates something like that or at least Samsung make an option like in Galaxy watch 4 !
Finally , i will have the device on a flight in 2 days ,i will test onboard during the flight , and check this app , will it help also without the sim tray trick or no and i will come back to you all.
Samsung please fix this !
Click to expand...
Click to collapse
Dont forget when u gonna test your theory, test also using wired usb earphones, if problem presist there too
I'd just like to say I don't have any distortion with my S22+. That's with USB wired headphones, being on a flight, playing music and notifications through the speaker... So, it's definitely not with everyone. Like someone else posted, if you're in your return window, return it!
holz75 said:
I'd just like to say I don't have any distortion with my S22+. That's with USB wired headphones, being on a flight, playing music and notifications through the speaker... So, it's definitely not with everyone. Like someone else posted, if you're in your return window, return it!
Click to expand...
Click to collapse
this issue happends very rarely, usilly its all fine with earphones, but randomly rarely distortion starts...
I just noticed the same thing on my flight, when I landed the sound was distorted, took it two hours to stabilize.
I currently have a physical SIM but want to swap to ESIM in order to use dual sim overseas.
Anyone has a solution if using ESIM instead of SIM?
I tried the trick with the 165Hz sound wave, it didn't work after the latest sw update, I had to pull the sim card out.

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