Push notifications problem after OTA upgrade to Marshmallow - KIWL24 - Honor 5X Questions & Answers

Hi, I'm experiencing problems with push notifications after upgrading to Marshmallow using OTA update. Basically most of the time, when the screen is turned off, I don't receive any notifications (whatsapp, gmail, etc.). When I open the app (for example, whatsapp) then I receive all the old messages for which I did not receive any notification... is anybody experiencing something like this?

ivissani said:
Hi, I'm experiencing problems with push notifications after upgrading to Marshmallow using OTA update. Basically most of the time, when the screen is turned off, I don't receive any notifications (whatsapp, gmail, etc.). When I open the app (for example, whatsapp) then I receive all the old messages for which I did not receive any notification... is anybody experiencing something like this?
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Click to collapse
Check your protected apps option in settings. The emui has setting that allow only protected apps from receiving or working in the background when the screen is off. I'm running cm 13 so I can't remember how to get there. But its in the settings and its called protected apps. Check to see if those apps you use are turned off. If they are that's probably why.

monkeypaws said:
Check your protected apps option in settings. The emui has setting that allow only protected apps from receiving or working in the background when the screen is off. I'm running cm 13 so I can't remember how to get there. But its in the settings and its called protected apps. Check to see if those apps you use are turned off. If they are that's probably why.
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Click to collapse
Oh, I know this, they're protected but I still experience this problem.
Also, this started to happen after the upgrade to Marshmallow+EMUI 4, I did not have this problem with the Lollipop + EMUI 3.1 factory software.

Related

[Q] Not getting push notifications for Twitter

Is it just me or is the latest Twitter version (3.0.0) lack push notifications? It used to be present in the older versions but the new version sort of removed it. Is there anyone else here able to get push notifications and can someone guide me to getting it?
working fine for me
you sure youve ticked the box wanting notifications? if you have id either clear data or uninstall and reinstall
No problems here. As suggested above, try uninstall+install again... or log in/out.
skimminstones said:
working fine for me
you sure youve ticked the box wanting notifications? if you have id either clear data or uninstall and reinstall
Click to expand...
Click to collapse
Did that before but shall try it again. Is it under menu -> settings -> account name -> tick sync data? But below it it has an option for sync intervals, meaning Twitter refreshes at fixed intervals instead of having instant push notifications. Is there anything I'm missing?
aqualeris said:
Did that before but shall try it again. Is it under menu -> settings -> account name -> tick sync data? But below it it has an option for sync intervals, meaning Twitter refreshes at fixed intervals instead of having instant push notifications. Is there anything I'm missing?
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Click to collapse
I don't have my phone in front of me, so I may be wrong, but if you disable the refresh intervals, it should switch to push, unless you completely disable notifications.
screamworks said:
I don't have my phone in front of me, so I may be wrong, but if you disable the refresh intervals, it should switch to push, unless you completely disable notifications.
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Click to collapse
There is no way to disable refresh intervals. It has options ranging from 5minutes to 4hours but no way to disable unless you disable notifications completely. And even though I've set 1hour refresh interval I did not receive notifications for a mention from a friend today even though the mention happened 4 hours before I woke up and technically with a 1hour refresh interval I should have received a notification.
Did you ever figure out this issue? I did a reinstall and I still am stuck with set intervals.

[Q] Notifications of Facebook & Twitter

I have a issue of the notifications of Facebook & Twitter. Even my setting already set but notifications bar still didn't pop up. Any one know how to setting back?
Kong Tzer Shi said:
I have a issue of the notifications of Facebook & Twitter. Even my setting already set but notifications bar still didn't pop up. Any one know how to setting back?
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Click to collapse
Do you mean you don't receive push notifications anymore?
Then I have the same problem since a couple of days. It worked perfectly before, suddenly it stopt working. Did a clean install but did not help. Even tried other roms. Very strange. Also Wordfeud doesn't give a notification anymore. Something strange is going on. If I know more I will post update. I hope that there are others with a solution.
Gmail notifications do work however...
Background data , auto sync is on. Problem exists on WIFI, 2G and 3G, so on every connection no push notifications.

Lockscreen notifications don't wake up the device

Hey everyone
I got my Honor 7 on Thursday and it's working like a charme.
Except, the notifications bug me a bit...
I had the Xiaomi Mi4 before and it went like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrated
Phone activated screen
Now, on the Honor 7 it's like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrates ONLY THE FIRST TIME I GET A NOTIFICATION
Screen stays off
Any way to fix that somehow?
I can't root the phone yet, since I have to use the god damn Huawei Cloud for 14 days...
~ Greets.
Lordmau5 said:
Hey everyone
I got my Honor 7 on Thursday and it's working like a charme.
Except, the notifications bug me a bit...
I had the Xiaomi Mi4 before and it went like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrated
Phone activated screen
Now, on the Honor 7 it's like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrates ONLY THE FIRST TIME I GET A NOTIFICATION
Screen stays off
Any way to fix that somehow?
I can't root the phone yet, since I have to use the god damn Huawei Cloud for 14 days...
H
~ Greets.
Click to expand...
Click to collapse
Hi,
I think you need to activate an option on lock screen and pass-key to activate the screen when receiving notifications.
By the way, do you see any issue while using whatsapp? When my phone is locked I don't receive any notification at all... and to get them I need to start the app.
Lordmau5 said:
I can't root the phone yet, since I have to use the god damn Huawei Cloud for 14 days...
Click to expand...
Click to collapse
Maybe not.. http://forum.xda-developers.com/honor-7/general/bootloader-unlock-code-avoiding-phone-t3247572
rui.salome said:
Hi,
I think you need to activate an option on lock screen and pass-key to activate the screen when receiving notifications.
By the way, do you see any issue while using whatsapp? When my phone is locked I don't receive any notification at all... and to get them I need to start the app.
Click to expand...
Click to collapse
YOU, SIR!
I have to give you ALL the props!
How could I be this blind to completely ignore and scroll past the option
Notifications turn on screen
Turn on the screen when notifications are received
As for you, Sminki:
sminki said:
Maybe not.. http://forum.xda-developers.com/honor-7/general/bootloader-unlock-code-avoiding-phone-t3247572
Click to expand...
Click to collapse
I have followed that tutorial of yours, but I then received that error message on the Huawei website.
I don't have it available right now, but I can try to unlock it again, and possibly share a screenshot of the error message
rui.salome said:
Hi,
I think you need to activate an option on lock screen and pass-key to activate the screen when receiving notifications.
By the way, do you see any issue while using whatsapp? When my phone is locked I don't receive any notification at all... and to get them I need to start the app.
Click to expand...
Click to collapse
Hiii im facing the exactly same issue with whatsapp. Ive listed whatsapp as a protected app and im using the 'Performance' power saving profile but i dont see notifications unless i open the app. This has been happening since the past 3 days.
Need help plss
Lordmau5 said:
YOU, SIR!
I have to give you ALL the props!
How could I be this blind to completely ignore and scroll past the option
Notifications turn on screen
Turn on the screen when notifications are received
As for you, Sminki:
I have followed that tutorial of yours, but I then received that error message on the Huawei website.
I don't have it available right now, but I can try to unlock it again, and possibly share a screenshot of the error message
Click to expand...
Click to collapse
asad.kazmi7 said:
Hiii im facing the exactly same issue with whatsapp. Ive listed whatsapp as a protected app and im using the 'Performance' power saving profile but i dont see notifications unless i open the app. This has been happening since the past 3 days.
Need help plss
Click to expand...
Click to collapse
I have the same issue with a new G8, even with this option enabled, protecting the app in Notification Center and lock it in memory to never close, WhatsApp notifications stop working in some hours.
The only workaround for me is rebooting the device.
Galaxo60 said:
I have the same issue with a new G8, even with this option enabled, protecting the app in Notification Center and lock it in memory to never close, WhatsApp notifications stop working in some hours.
The only workaround for me is rebooting the device.
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Click to collapse
how do you lock it in memory?
asad.kazmi7 said:
how do you lock it in memory?
Click to expand...
Click to collapse
When you want to clear all the apps (square button), you just pick one and pull it down so it will be locked to memory.
Galaxo60 said:
When you want to clear all the apps (square button), you just pick one and pull it down so it will be locked to memory.
Click to expand...
Click to collapse
Locking in the memory works for me because the app is running in the background but thats not the point. it used to work normally without locking it aswell :/
asad.kazmi7 said:
Locking in the memory works for me because the app is running in the background but thats not the point. it used to work normally without locking it aswell :/
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Click to collapse
I have found that the notifications (at least on WhatsApp) stop when you get more than 10 in a row, then the notifications in the status bar not longer responds and that's the exact point when you don't receive more notifications.
I made a test yesterday, I charged my phone before night and then I restarted and I got all the notifications. I disabled WiFi and data (to see if the device goes to sleep mode) and when I woke up, I activated WiFi and I had like 20 messages in WhatsApp, then I tried to click the notification bar to see the messages, but was unresponsive and from that time I had to restart the phone again in order to receive notifications.
Galaxo60 said:
I have found that the notifications (at least on WhatsApp) stop when you get more than 10 in a row, then the notifications in the status bar not longer responds and that's the exact point when you don't receive more notifications.
I made a test yesterday, I charged my phone before night and then I restarted and I got all the notifications. I disabled WiFi and data (to see if the device goes to sleep mode) and when I woke up, I activated WiFi and I had like 20 messages in WhatsApp, then I tried to click the notification bar to see the messages, but was unresponsive and from that time I had to restart the phone again in order to receive notifications.
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Click to collapse
My issue seems a bit different to yours. I get notifications usually but for whatsapp sometimes its running in the background and sometimes its not even though its a protected app and it should be running in the background even if i clear it in recent apps and lock my phone
asad.kazmi7 said:
My issue seems a bit different to yours. I get notifications usually but for whatsapp sometimes its running in the background and sometimes its not even though its a protected app and it should be running in the background even if i clear it in recent apps and lock my phone
Click to expand...
Click to collapse
I don't think is different, is the same problem, WhatsApp not showing notifications. And is not showing notifications because at some point, it fails to deliver them because some buggy stuff with the permission manager.
Galaxo60 said:
I don't think is different, is the same problem, WhatsApp not showing notifications. And is not showing notifications because at some point, it fails to deliver them because some buggy stuff with the permission manager.
Click to expand...
Click to collapse
So like you also only get notifications once you open whatsapp?
is whatsapp part of your protected apps?
asad.kazmi7 said:
So like you also only get notifications once you open whatsapp?
is whatsapp part of your protected apps?
Click to expand...
Click to collapse
Yes, is part of my protected apps and I have enabled all the notifications for it.
There is something wrong with the software and Emui and I hope Huawei fix it soon.
Galaxo60 said:
Yes, is part of my protected apps and I have enabled all the notifications for it.
There is something wrong with the software and Emui and I hope Huawei fix it soon.
Click to expand...
Click to collapse
Yes i hope because it only occurred after 3 4 days of updating to 3.1 EMUI from 3.0.5

Trouble with notifications

Having trouble when phone has been in sleep for half hour or more. Notifications coming through wifi are not working. I've being trying to solve it since yesterday but I'm not having any luck.
I've made sure the apps in question are on auto start in permissions, turned off ultra long standby mode in battery power management settings and set the apps to be exempt from cleaning in app protection settings and even turned off 'align wakeup' in power management, and of course wifi is set always on.
Phone is x820 model running fresh china 17S rom, to which i manually installed google play, gmail, bbm apps.. bbm and gmail are the apps in question are the ones not getting notifications, even though phone can receive an sms messages no problem, weirdly even receiving an sms doesnt spring the other notifications to work, also when turning the screen back on notifications still don't come for up to ten minutes even though wifi is working fine.
Any help would be really apreciated, thanks
Hi,
I'm in the same situation as you.
Also my calendar doesn't want to sync. I've flashed phonesky.apk for google apps but it doesn't contains google agenda sync adapter.. so no agenda sync
I've some app which is always run but seems to be cut by the system
Also have a lot of start up app (reboot) but nothing start huhu
17s china
Yeah it's pretty odd. Maybe the trying the Indian rom is the solution.
Generally the settings for notifications should be done in this way:
1. Check that notifications for the desired apps are ON under the menu Settings - Notification Management
2. Allow the apps to start automatically under the menu Settings - Permissions - You have allowed ... apps to auto launch
3. Disable the auto cleaning of the apps under Phone manager - Power Saving Management - App protection
I have Lock-Screen cleanup unchecked, Ultra-Long standby during sleep checked, Align wakeup checked, Clock night-alignment mode checked.
In this way I have no problems with notifications with whatsapp, viber, e-mail (I'm using yahoo mail with the stock email app), fb messenger, Facebook.
If the above are done and stil there are no notifications, then check in the app itself. The last but not least, reflash the firmware.
valy_cta said:
Generally the settings for notifications should be done in this way:
1. Check that notifications for the desired apps are ON under the menu Settings - Notification Management
2. Allow the apps to start automatically under the menu Settings - Permissions - You have allowed ... apps to auto launch
3. Disable the auto cleaning of the apps under Phone manager - Power Saving Management - App protection
I have Lock-Screen cleanup unchecked, Ultra-Long standby during sleep checked, Align wakeup checked, Clock night-alignment mode checked.
In this way I have no problems with notifications with whatsapp, viber, e-mail (I'm using yahoo mail with the stock email app), fb messenger, Facebook.
If the above are done and stil there are no notifications, then check in the app itself. The last but not least, reflash the firmware.
Click to expand...
Click to collapse
thanks for the info, you may be right that it is bbm and the specific gmail account playing up, the phone is for my son and on his old phone was getting @1000 notifications gmail a day lol, i cleaned it up and maybe that's made that gmail acount weird for now.
anyway can i ask what rom you are running, thanks
meangreenie said:
thanks for the info, you may be right that it is bbm and the specific gmail account playing up, the phone is for my son and on his old phone was getting @1000 notifications gmail a day lol, i cleaned it up and maybe that's made that gmail acount weird for now.
anyway can i ask what rom you are running, thanks
Click to expand...
Click to collapse
Chinese 17s rooted
valy_cta said:
Chinese 17s rooted
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Click to collapse
It's seems when my screen is off, the data is also off because i've shown 0.00kb/s when there is a connection to internet (wifi or data)
but when i turn it on, 1 sec later it show 0.00kb/s so when screen is off, no data ??
ogy_j said:
It's seems when my screen is off, the data is also off because i've shown 0.00kb/s when there is a connection to internet (wifi or data)
but when i turn it on, 1 sec later it show 0.00kb/s so when screen is off, no data ??
Click to expand...
Click to collapse
If your data will work all the time, then the battery will be drained fast. The phone connects from time to time to the Internet and then you'll get the necessary notifications. I cannot tell you how often is this, but you can decrease the time by deselecting Align Wakeup in Power Saving Management.
I am not sure that the way described above is correct, so if someone knows differently, please state.
edit.. thought i found a workaround, but I jumped the gun. Still trying to work this out.
I'm giving up, thinking about sending phone back under the reason of not fit for purpose
Maybe we need to try cuoco rom.
I've installed gapps by myself so maybe they is a bug with it
I've been testing WhatsApp all night, checking every hour if a message will get through and so far it has.... but i bet as soon as i post this it will stop working, that's the luck i seem to have lol
oddly on 19S rom WhatsApp is automatically set up to lock itself in memory, with the lock sign in recents screen, and autostart enabled in permissions
edit, put the phone in airplane mode while i slept, turned airplane mode off and now whatsapp won't get notifications even with the screen on unless i open WhatsAppl
I'm sure it shouldn't be this hard

Any way to fix notifications?

None of the notifications are pushing through. The phone is in my hand, I am making a call to my discord account, and the call doesn't get through unless I open the app. It works perfectly fine when I restart the device and start the application. The notifications don't get through if I don't start the app. Same problem with Whatsapp, Skype, and Gmail.
I have tried everything except formatting the device. Disabled battery optimization, given special access to all apps, enabled all the notifications in all the apps, enabled draw over feature whenever possible. My notifications aren't coming through. I use Skype for work, and this is a new device, hardly a month old now.
Does anyone else face the same issue? Any solutions?
Reset app preference.
Check if you have DND enabled by any chance.
Worst case format it.
For Skype, you need to select run in background in skype settings as well(apart from the usual settings and battery options)
Hey, thanks for replying so quickly.
Same problem after resetting app preferences and restarting the device, Shashank1320. Notifications come through till I disconnect from Wi-fi. Once I reconnect, the notifications don't come through.

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