Wi-Fi issues - OnePlus X Q&A, Help & Troubleshooting

So I have had my OnePlus X for a few months now and I recently started noticing that my Wi-Fi is extremely slow. I figured it might have been my old router, but I just recently changed my ISP and received a new modem from them and my Wi-Fi issues continue. I am getting around 2.1 Mbps when my wife on the same 2.4 GHz network is getting around 22 Mbps with her S7. Is any one else on here having this same issue?

For me no i get good wifi connection, try resetting your network settings from factory reset section.
NOTE: RESETTING NETWORK SETTING WILL REMOVE ALL SAVED NETWORKS, WIFI PASSWORDS AND ROLL BACK TO DEFAULT SETTINGS.

Related

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

[Q] i9300 wifi signal/connection issues - Murata vs Samsung module

Hello team,
My Samsung Galaxy S3 GT-I9300 (international version) started to have wifi problems after stock update to 4.1.2. After that, I´ve tried many software and hardware fixes, including changing the wifi antenna cable. The result was the same, so I decided to try custom ROMs and came straight to CM11.
The wifi signal is very weak, and I can only connect from a few meters from the router
Installed CM11, full wipe cache/data/dalvik and still the same problem, weak wifi, connection only from if close to the wireless router.
Reading all the forums on XDA and CyanogenMod, I found the wifi-fix patch, which writes "murata" on the /data/.cid.info. This fix brought me powerful wireless signal, and now I get full signal bar to my router and even see many neighbor APs... but I am not able to connect. When I try to connect, type de password and than it just goes back to "Saved, protected by WPA/WPA2". I´ve also disabled authentication on the wireless router, and the result is the same. It won't connect not even to open networks, although I see strong signal.
Deleted the wifi_fix patch (delete ¨91fixwifi¨ on init.d, delete ¨.cid.info¨ under /data and rebooting), and went back to old status: very weak wifi signal, but able to connect (associate) if I´m very close to the router.
Turned wifi on and off, airplane on and off, captured log on "Murata" and "Samsung" modes...
Strange is that my wlan mac address is 88:32:9b:xx:xx:xx, which seems to be Samsung, but the Murata brings me powerful signal (although I cannot connect).
Well, I´ve tried many solutions so far, but that´s how far I could go...
Can anyone provide me some clue to solve it? I would be very thankful to have wifi back to my phone.
Log files are in attachment
Murata log (strong wifi, not able to connect)
Samsung log (weak wifi, able to connect when very close to wireless router)
Thank you all!
I too have only a range of 3 metres, I have 7 routers in the house because of this, yet I have less than 15% coverage of the house with this device. To put that in perspective, an HTC One X and Atrix 2 has 90% coverage with 2 routers. I'm 1 metre from the router in my room and I've got 1 bar, sometimes 2 briefly.
[Edit]
Woah, I tried the fix from:
http://forum.xda-developers.com/galaxy-s3/help/cm9-i9300-advice-t1898004/post41394293
Seeing as it can easily be reverted, it displays very high signal. What I'd expect. But it doesn't let me connect either. I also tried CM10.1 like the people who it worked for, it didn't work.

[Q] Crippling Wifi issues - Please help

Hello everyone,
I'm a longtime lurker of XDA ever since I switched from my Palm Pre (RIP) to an HTC Evo 3D. I created an account finally to post this question and I'm hoping someone can help because I am at the end of my rope.
My Nexus 9 has a wifi issue that cripples my entire network. First, I'll give you the details of my configuration and the problems I'm running into:
Running an ASUS RT-AC66R on Centurylink DSL. I have tried both the 2.4 and 5GHz bands. I have tried multiple channels per band with no effect on the issues listed below. The 5GHz band is currently disabled.
Unless I am am running the factory image that came with the N9, my wifi connection will almost completely dry up across every device on the network when the N9 is connected. As far as I know, this only happens on my home network.
Restoring the N9 to factory settings - which I have now done twice since purchasing it on Nov 3 - eliminates this problem almost entirely until I install the OTA update. This problem happened with both the day one patch and persists in the recent update to 5.0.1.
If I am playing my PS4 or streaming Netflix (or anything that requires a connection), I notice the connection speed rapidly drops to somewhere in the range of 0-5 kb/s as soon as my N9 connects to the network. When I deactivate the N9's wifi, the connection returns to normal speed immediately.
I am still connected to the network when speeds are low, but data crawls. I am able to connect to the router's config page and can see that traffic caps out at about 5kb/s down and 60 kb/s up.
Here are some of the fixes I've attempted, which all failed to produce results:
resetting the router
resetting my modem
disconnecting all other devices
switching channels on the 2.4 and 5GHz bands manually
updating the firmware of the router
changing the network name
changing the network password
changing the network security type
I am typing this after having reset my N9 to factory settings for the second time to confirm that the issue lies within one of the firmware updates. Can someone please help a networking noob figure out how the connection of one device quickly (within 15 seconds) halts all traffic?
I should mention that the exact same issue was present on my N5 earlier this year (long before Lollipop arrived) but that it eventually worked itself out and stopped hijacking my network. Unfortunately without mobile data on my N9, it is essentially useless until I figure out the issue.
Thanks in advance for any help!
The first thing that came to mind is an ip conflict. Have you tried changing to a static ip on your nexus 9?
Edit: Also when your nexus 9 is connected check and make sure the ip address on your other devices jives w/ you router (you may need to make all devices static until you find the problem) I had the same router as you and i had a network switch that was throwing odd ip address to devices not even attached to it...
I updated to 5.0.1 again and didn't have any issues this time around. I went ahead and set a static IP anyways but I'll report back here if I have any issues. Thank you!

Fixes for slow and dropping wifi

(April 24th, 2015) After searching for a solution to my wifi dropping I collected a comprehensive list that has helped in one way or another. After seeing similar issues on S5 phones it appears this isn't solely a S6 problem. If you find or have used a method not on the list please report and I'll add it.
Possible fixes for Galaxy S6 WiFi problems:
Factory Reset
“Forgetting” your Wifi Network and Reconnecting
Settings ->Wi-Fi. Hit menu then Advanced. Make sure Keep Wi-Fi on is set to Always.
Settings, more networks, mobile network, uncheck Connection Optimizer
Under the Wi-Fi settings uncheck "Smart Network Switch"
Resetting the Modem/Router
Settings→wifi→WPS Button and same button on modem/router to 'lock on'
Switching from DHCP to Static Connection on Phone
Connect to your router's 2.4GHz band instead of 5GHz
Install a DNS changer app, select primary/secondary servers to Google or yandex.
Changing the Router Bandwidth Settings
Changing the Router’s Broadcast Channel
Adjusting the router security settings to WPA or WPA2
Enable WMM in your router settings
Disable IPV6 in your router settings
Calling your ISP and upgrading to a Higher Bandwidth/Speed
Wipe phone cache
1) Power off the Samsung Galaxy S6
2) Hold the power off, volume up and the home button all at the same time
3) After some seconds, the Galaxy S6 will vibrate once and the recovery mode is started
4) Search for the entry called “wipe cache partition” and start it
5) After a few minutes the process is complete and you can restart the Galaxy S6 with “reboot system now”
Disable phone's wifi power saving mode
1) Open your phone dialer
2) Enter *#0011#
3) Select more (top right)
4) Select WiFi
5) Turn off WiFi power save mode(enabled by default)
6) Exit and hopefully your WiFi connectivity issues will no longer be a problem
Click to expand...
Click to collapse
(April 11th, 2015) Anyone experiencing wifi dropping out? It seems to happen when I require it, ie browsing themes or downloading apps. It will lose wifi and the lte icon appears and the screen freezes temporarily until wifi is restored. Last night this happened like 6 times one after another which wasd very annoying.
WiFi working petectly fine connected to my as router
Sent from my Samsung Galaxy s6 Edge
Yes, I am having the same issue. WiFi drops out, screen freezes and then WiFi comes back and everything works again :/
It seems to have settled down a little now, only seems to happen when there is quite a bit of WiFi activity.
It kept happening to me while I was downloading a GPS map and also when syncing Spotify.
I am connected to a 5GHz AC router, what sort of connection are you using?
Yes,
My device has also done this also around 4 - 5 times and i was thinking could it be Smart Network Switch which is on for me.
i have also noticed the wi-fi has dropped out for when the phone is asleep and i awake it.
`````If smart network switch is enabled, your device will be connected to a mobile network automatically when the Wi-Fi connection is unstable. `````
Master2k5 said:
Yes,
My device has also done this also around 4 - 5 times and i was thinking could it be Smart Network Switch which is on for me.
i have also noticed the wi-fi has dropped out for when the phone is asleep and i awake it.
`````If smart network switch is enabled, your device will be connected to a mobile network automatically when the Wi-Fi connection is unstable. `````
Click to expand...
Click to collapse
I don't have Smart Network Switch enabled, so it isn't that for me.
My WiFi always stays connected through sleep though.
What sort of connection are you on? G/N/AC/2.4GHz/5GHz?
IakobosJ said:
I don't have Smart Network Switch enabled, so it isn't that for me.
My WiFi always stays connected through sleep though.
What sort of connection are you on? G/N/AC/2.4GHz/5GHz?
Click to expand...
Click to collapse
i am on a 5GHz BT hub 5
My Smart Network Switch is off and I'm in the same room as my router so signal or the setting isn't the issue. Anyone using a Sprint Airsve in-home signal booster?
Liksys E4200 802 11 N router
I'm going to a friend's house later and will see if the same issues occur on his network.
I'll be able to do some tests at work tomorrow.
I haven't had it happen today at all :/
I downloaded Angry Birds Space 3 times this morning and no wifi drops. I was on the road and something locked up where I couldn't swipe between home screens or open the app drawer, noted I had wifi on even though I was in the car outside of a network. Didn't get to test the wifi at my friend's house but just tried downloading AB again and wifi dropped out.
This is getting annoying. Thinking I might see about going in to BB to exchange, this isn't a glitch I can live with or risk being a hardware defect. I plan on contacting Samsung to make sure they make a note, hopefully they are aware of this.
Galaxy S6 (not the edge.) Same issue. Wifi drops. Music stutters. Have to turn wifi off and back on to reconnect. Using Apple airport express.
Same thing here with galaxy s6 edge. Wifi keeps dropping out. Web pages too slow to load.
Will return the phone tomorrow.
Sent from my SM-G900W8 using XDA Free mobile app
Jesus, these phones are gitchy as all hell. I get mine Thursday. Going to mess around with it for a week and if I keep having these same problems I'm just going to return it and move to something else. I've never seen soo many issues with a new phone in both software and hardware.
If anyone can test other wifi networks or exchange phones, please report back with results.
Googling turned up a similar problem people had with the S5, some found fixes while others didn't.
http://forums.androidcentral.com/sa...msung-galaxy-s5-constantly-dropping-wifi.html
Another link lists some speed fix options for the S6
http://recomhub.com/blog/how-to-fix-samsung-galaxy-s6-slow-wifi-problem/
How to Galaxy S6 slow WiFi problems:
Factory Reset Galaxy S6
“Forgetting” your Wifi Network and Reconnecting
Resetting the Modem/Router
Switching from DHCP to Static Connection on Phone
Switching DNS to Google’s Addresses on Phone
Changing the Router Bandwidth Settings
Changing the Router’s Broadcast Channel
Adjusting the Modem/Router Security Settings and even Disabling Security
Calling your ISP and upgrading to a Higher Bandwidth/Speed
How to fix slow wifi on Galaxy S6:
Power off the Samsung Galaxy S6
Hold the power off, volume up and the home button all at the same time
After some seconds, the Galaxy S6 will vibrate once and the recovery mode is started
Search for the entry called “wipe cache partition” and start it
After a few minutes the process is complete and you can restart the Galaxy S6 with “reboot system now”
Click to expand...
Click to collapse
I tried a few of those, others aren't necessary. I did 2 factory resets and the wifi was fine downloading 54 apps but dropped at the last one, and lasted all 55 but dropped later. I'm going in for an exchange tomorrow unless someone posts a magic fix.
The Recomhub website helped me fix my WiFi dropping problem. Thanks for the link, it really solved my issues!
5GHz Network
I've been testing this, because it is really annoying me now.
When I am connected to my 5GHz AC Network at home it drops out and freezes the phone quite a bit.
When I am connected to my 2.4GHz N Network at home, there is never an issue. Wireless actually seems to work better on this network.
So, for me at least, this problem is being caused by the 5GHz networks and switching back to 2.4GHz makes the problem go away.
This is an annoying bug, I have emailed Samsung about it, let's see if anyone replies.
My router is Simultaneous Dual-Band N (2.4 & 5 GHz) so I wonder if that is causing my issues. No idea how to remedy it at the moment.
rank78 said:
My router is Simultaneous Dual-Band N (2.4 & 5 GHz) so I wonder if that is causing my issues. No idea how to remedy it at the moment.
Click to expand...
Click to collapse
Mine is too, but I have the ability in the router to separate the two networks, so my 5GHz network has a different SSID than the 2.4GHz one.
I've been connected to the 2.4GHz network all of tonight and done quite a bit of downloading to test it and it hasn't dropped out once, yet on 5GHz it would have done it at least twice already by now.
I cannot replicate this problem at work on the 5GHz Network. It must be something to do with the channels they are set at.
I will try and change some channels on the work network, see if I can get it the same as at home and then test again.
I have a call booked with Samsung who are going to remote my phone, hopefully they can pinpoint something
I can't even connect to my home's 5GHz, the 2.4GHx is what I'm testing.
I went to BB Wednesday and the Samsung rep wasn't aware of any wifi issue or remedies beyond what is mentioned in this thread. Of course I didn't lose wifi the brief time on their wifi network so the guy didn't know what to say other than contact Samsung support.
I tested this at my house last night.
64GB White Edge AT&T on 5.0.2
E3000 router with DDWRT
N700 Router with DDWRT
Both dual band, both running 2.4 and 5 Ghz
Both set to 40 channel width
Both with channels spanned correctly for no overlapping
Never lost connection while downloading and updating all apps throughout about 2 hours of use. Speeds saturated my broadband link (50Mbits/Sec) and never had a problem. However, I don't know about battery drain as I'm brand new and still letting everything settle for another few days before commenting/testing.

Wifi issues with Mate 20 Pro

Hi guys,
I just got the phone two days ago and encountered the following issues that are surrounding wifi:
- wifi connection drops. I saw in the settings of the wifi when waking the phone that the IP field goes to none or an exclamation mark near the wifi icon or directly drops the connection. The drop happens for about 1 minute, comes back for 1 minute and drops again. Repeat. This does not happen on 4g. Wifi is set for always on, whatsapp and fb messenger that I use for the tests are exempt from battery saving. Note that this does not happen when using the phone on other wireless connections or a hotspot.
Happens both on 5ghz and 2.4ghz
Now, the troubleshooting that I've done was to factory reset the phone, test different Wifi networks and look through the settings to make sure that nothing will hinder my wifi capabilities.
On the router I tried with all the combinations of channels and channel width.
The router is an Archer C9 version 3.0/4.0 with the lastest firmware.
Please assist as it's driving me nuts!
Snakeulecu said:
Hi guys,
I just got the phone two days ago and encountered the following issues that are surrounding wifi:
- wifi connection drops. I saw in the settings of the wifi when waking the phone that the IP field goes to none or an exclamation mark near the wifi icon or directly drops the connection. The drop happens for about 1 minute, comes back for 1 minute and drops again. Repeat. This does not happen on 4g. Wifi is set for always on, whatsapp and fb messenger that I use for the tests are exempt from battery saving. Note that this does not happen when using the phone on other wireless connections or a hotspot.
Happens both on 5ghz and 2.4ghz
Now, the troubleshooting that I've done was to factory reset the phone, test different Wifi networks and look through the settings to make sure that nothing will hinder my wifi capabilities.
On the router I tried with all the combinations of channels and channel width.
The router is an Archer C9 version 3.0/4.0 with the lastest firmware.
Please assist as it's driving me nuts!
Click to expand...
Click to collapse
Can you try to restore the router to factory settings to see if it will appear again?

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