Phone randomly comes off silent and plays a notification tone. - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello,
Ever since the last software update my phone has been randomly going off of silent mode and playing a notification sound. It's annoying, and it makes it hard to use my phone if anyone is sleeping, as it will switch off of silent and then any notification that comes through any app will blast at full volume.
In my troubleshooting I've booted into Safe Mode, where it didn't seem to occur.
I've cleared the caches. No fix.
I've wiped data/factory reset. No fix.
I bought my phone outright in Australia from JB Hi Fi (kinda like a Best Buy). It is not flashed under any carriers and is unlocked.
It's a SM-G925I
I suspect my firmware needs to be re-flashed.
What do you guys suggest I do?
Thanks,
Mikey

I ended up flashing it with a lighter ROM: XtreStoLite (I was having some speed and battery issues too).
So far it seems to have fixed the sound problem, so I guess it was a problem with the firmware.
mikeymileos said:
Hello,
Ever since the last software update my phone has been randomly going off of silent mode and playing a notification sound. It's annoying, and it makes it hard to use my phone if anyone is sleeping, as it will switch off of silent and then any notification that comes through any app will blast at full volume.
In my troubleshooting I've booted into Safe Mode, where it didn't seem to occur.
I've cleared the caches. No fix.
I've wiped data/factory reset. No fix.
I bought my phone outright in Australia from JB Hi Fi (kinda like a Best Buy). It is not flashed under any carriers and is unlocked.
It's a SM-G925I
I suspect my firmware needs to be re-flashed.
What do you guys suggest I do?
Thanks,
Mikey
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Related

[Q] Vibrate function doesn't work anymore, hardware issue

My SGS2 stopped vibrating. Tried flashing, un-rooting, restoring stock and factory settings. None of these worked.
I am inclined to think that it is a hardware problem.
Has anyone else been dealing with issue? I read some posts on XDA regarding this matter but they were software related as opposed to hardware. Can anyone post instructions on how to fix it or provide any solutions for this issue?
If its hardware, why not flash stock, remove binary flash count with USB jig, and return for warranty?
Sent from my GT-I9100 using xda
premium
UpInTheAir said:
If its hardware, why not flash stock, remove binary flash count with USB jig, and return for warranty?
Sent from my GT-I9100 using xda
premium
Click to expand...
Click to collapse
Cannot get jig in Palestine. Bought the phone from the UK. Sending it back will be problematic. I will look for a repair shop.
Thanks for the quick reply
That's a "bummer" (bad luck). You could make a jig, but as you said that it would be problematic to return. Hope you can sort it easily. Sorry, can't think of anything of use right now.
Sent from my GT-I9100 using xda premium
hey there,
i got the same problem. no more vibrating at all. not with calls or notifications and not as haptic feedback. it started today (was still working in the morning), though i did not drop the phone or anything.
i am still hoping too find that it's a sw-problem. but all potential solutions i find do not help. so i guess i have to contact samsung.
but before i do that i have to get rid of all "hacking".
could you plz tell me what i have to do?
i have now cm9 20120402 nightly.
but i still have a cwm-recovery-backup of the original touchwiz (gingerbread).
-so first i make a backup of my current rom via cwm and of all my apps via titanium and store everything on my pc.
-i flash my touchwiz-backup
-i get one of those: http://www.amazon.de/s/ref=nb_sb_no...ld-keywords=Samsung+Galaxy+S2+USB+Jig&x=0&y=0 , plug it in, wait til its done and remove it again.
after that, samsung will never know i "messed" with the phone??
or do i have to consider/do something else?
tyvm!!
kws
I have the same issue.
When I was on my stock 2.3.5, I found a workaround:
- go into test mode (dial *#0*#)
- find the vibrate button, when you press it, it shouldn't work like you expect
- go back
- plug in your headphones and push the cable a bit to the left
- test vibrate again - this time it should work
- pull the cable out while vibrating, still pushed to the left, vibrations should stay on
I know it sounds crazy but it seems the hardware part that controls the vibrations is near to the jack port - excessive use of headphones, like it was case, must have damaged it somehow.
However, now I'm on CM9, so no test mode for me, I'm achieving the same effect by bashing the back button, so I get semi-constant vibration. I know, It's ridiculous.
Have the same problem here, I think it's software related because the shut down vibration stopped working when I flashed CM9 ICS, I can't remember if it was working anywhere else though. But now I'm back to 2.3.5 and it's not working at all. Did a Factory Reset, Cleaned Cache before and after the flash. Also used the Jig to reset my counter. Any clues?
I am experiencing the same issue.
Yesterday, I downgraded from 4.0.3 back to 2.3.5 as I was having a lot of problems with ICS. Now, my phone works fine again except for the fact that it does not vibrate anymore. (Which it did fine in 4.0.3 and before in 2.3.5)
I tried the trick Lechium06 mentioned in this thread but that did not work for me.
Anyone else having this issue? More important, anyone have a solution???
Greetinx
Johan
dajomas said:
I am experiencing the same issue.
Yesterday, I downgraded from 4.0.3 back to 2.3.5 as I was having a lot of problems with ICS. Now, my phone works fine again except for the fact that it does not vibrate anymore. (Which it did fine in 4.0.3 and before in 2.3.5)
I tried the trick Lechium06 mentioned in this thread but that did not work for me.
Anyone else having this issue? More important, anyone have a solution???
Greetinx
Johan
Click to expand...
Click to collapse
I saw something similar on CM9 thread, they said it could be a "bad flash", not a corrupted rom but the lack of proper cleanup before and after the flash. But I cleaned up everything before and after and I don't like reconfiguring the whole phone again for nothing.
it happend again.
dont recall what i did or if i did something last time at all. but it worked for over a year now. and now, my sgs2 doesnt vibrate at all, i tried all possible settings, tested with z-device and rebooted. nothing.
apprechiate any hint!
thx!!
kws
AW: [Q] Vibrate function doesn't work anymore, hardware issue
since i had that before, i ruled out a hardware issue. it happend when i played with the system settings. but as i sayed, i tried to reverse everything i did. now after i updated to 0206 and wiped cache and dalvik, still no vibration.
is there anything i could have missed?
is there a possibility to reset all settings to default without deleting all my data?
thx,
kws...
...tapatalking
kweso said:
since i had that before, i ruled out a hardware issue. it happend when i played with the system settings. but as i sayed, i tried to reverse everything i did. now after i updated to 0206 and wiped cache and dalvik, still no vibration.
is there anything i could have missed?
is there a possibility to reset all settings to default without deleting all my data?
thx,
kws...
...tapatalking
Click to expand...
Click to collapse
I assume since your posting in xda developers that you are rooted?
If so, just back up data with titanium backup app and factory reset, setup system and then restore USER apps and data only.
Sent from my GT-I9300 using xda premium
kweso said:
it happend again.
dont recall what i did or if i did something last time at all. but it worked for over a year now. and now, my sgs2 doesnt vibrate at all, i tried all possible settings, tested with z-device and rebooted. nothing.
apprechiate any hint!
thx!!
kws
Click to expand...
Click to collapse
Did you install another rom?
My vibration for example didn't work with some cm10.1 nightlies
it started in cm10.1 20130203. then i tried wipe cache and dalvik. nothing. then i updated to 0206 (wiped cache and dalvik again) > still nothing. went to bed. got up. everything ok! its vibration again! i am 100% sure, it did not work, when i left it on my desk last night. this morning, i checked for missed calls and it took a moment until i realized: i got haptik feedback back on patternunlock and keystrokes! checked ringtone-vibration: fine as well!
dont ask me how! would still like to know for myself.
thx,
kws
AW: [Q] Vibrate function doesn't work anymore, hardware issue
call me stupid!
suddenly this evening my phone stopped vibrating again. then i realized: quiet hours! i turned off haptik feedback at night.
could slap myself. at least ill find this thread again, next time i screw it again....
nite,
kws...
...tapatalking
Girls can use it again then. Good news for them!
Sent from the little guy

[Q] Volume gets low once in a while

Hi all, the matter is very simple, I have been running my Galaxy S2 perfectly for months without any problem, but recently, once in a few days, my volume gets twice lower than normal, I mean all kinds of sound ringtone, notification sound, alarm etc. I checked in settings and other volume apps but their volume bars remain unchanged, the only way is fix it (as I know now) is to clear all the cache and restart the phone, but I don't want to do that 'cause it will come back in a few days without any sign and clearing cache means I will lost some apps' history
Anyone has any clue or suffered from the same problem? 'cause I totally don't know why it's like that ???
Are you using any flip to silence software? I had a similar problem when I had Flip installed.
fxa5209 said:
Are you using any flip to silence software? I had a similar problem when I had Flip installed.
Click to expand...
Click to collapse
No, I dont even know what that is
Sent from my GT-I9100 using XDA
Try to Flash a Stock Rom via Odin.

[Q] Sms and email notification sounds not always working

Hi Everyone,
I have switched over to the Galaxy S2 a little over a month ago. I moved from a Blackberry because of its own issues and having to reboot the phone etc.. but that is neither here nor there...
Before i updated the phone with ICS my Sms and Email notification sounds would work, all the time from what I remember. But now the phone sometimes plays the notification sounds and sometimes it doesnt. All my sounds are turned up full.
I am waiting on a loaner phone from my provider but until then I was hoping to fix it myself.
So today I did a factory reset and the phone did its thing. The notification sounds were working for the most part of the day and now I have a recieved a few texts and emails and the notification sounds didnt sound.
I have searched this problem and really have came up with nothing on this issue.
A few things i did notice though, after i did a factory reset on the phone that when it completed it still had the ICS op on the phone, shouldnt the factory reset have "re-formated" the phone and brought it down to gingerbread?
I apologize if this is lengthy but it is better to tell the issues and what I have done to try and rectify the issues incase some of the things that I have done is what would be suggested.
Thanks for any suggestions and help
Ok i figured out the problem... in the developer options i had selected kill processes after use. When i unchecked it the sound notifications for sms worked properly again.
Problem solved.
Sent from my SGH-I747M using xda app-developers app

[Q] No system or Call sound

I have been rooting and installing custom roms for a while. I'm no expert, but now newb either. I recently rooted my S4. It's running on the stock verizon ME7 build.
The problem I have been having is that a few minutes after I reboot it all the sounds stop working. No music, notification or in call sounds. If I restart it goes away for a little while, but soon comes back. I tried factory defaulting it, which worked for a little while, but it recently started doing it again. The only thing I can think of is I installed avast Anti-theft with root access recently. Has anyone else had this problem & do you know of a solution? I can always try factory defaulting it again to see if that helps, but I would like to know if anyone else has any ideas.
Odined back
I tried everything I could thing of, then decided to Odin back to stock. Same problem started almost immediately . There are no system sounds and I can not hear anything when I call. Also it does not pick up sounds from my voice via voice commands & the person on the other end of my calls can not hear me. At this point I wonder if blocking is some how activated. Since Verizon was nice enough to prevent me from making changes to it I can't check.... Upwards on onward. I will keep this updated in-case someone else has this problem.
I have noticed that when I am in recovery, if I try to wipe the cache partition. I get a android on his back with a triangle exclamation point & then it reboots itself... Is this normal. I have never experienced this behavior before.
I installed the blocking mode MOD. It does not seem to be the problem. No sounds after using the phone for a few minutes. I guess its time to send it back. I really enjoyed the phone. But I seems like a received a bad one. Unless anyone has anythoughts.
When your sound stops have you tried to see if it is working with headphones or Bluetooth? If there is no sound using headphones or a Bluetooth device there's probably an issue with the phone itself. If you've done a stock Odin flash and its still doing it, I would have to guess the phone is bad. Send it back. The only problem you might have is if they check the flash count, you may end up paying for a new phone. I've never had to use Triangle Away to reset my flash counter, but I believe it needs to be flashed in a custom recovery (which you don't have).
Sent from my SCH-I545 using Tapatalk 4

Ringtone Reverts to "Silent"

Hey all,
A few days ago, I noticed my phone was only vibrating during incoming calls. I checked the Ringtone section in the sound settings and found that the selected "Tone" was "Silent."
I've tried changing the ringtone to various different sounds, but it continues to revert back to silent. The ringer, itself, ISN'T on silent. It's just the ringtone that seems to get changed somehow.
Anyone else encounter this issue and know how to get it resolved?
Thanks in advance for your help.
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
meyerweb said:
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
Click to expand...
Click to collapse
I thought you might be on to something there, so I made sure that all of my ringtones and notifications were copied to internal storage and deleted all sounds from my SD card.
I rebooted, setup my sounds again, and had my wife call me a few times over a period of about 2 hours. Rang every time.
Then, just now, I noticed I had 3 missed calls from clients. NOT good. Checked the ringtone settings and it was back to "Silent" again! Infuriating.
It's not the location of the file. And, now that I think about it, if it HAD been the issue, I would've been experiencing loss of notification tones in all of my other apps too.
This problem has seemingly arisen out of nowhere. The ringer worked perfectly fine during the first few weeks I've had the S9+. It just started doing this to me a couple of days ago. I'd really rather not go through the annoyance of a hard reset...
Damn it, this is getting REALLY annoying
HaaaaLP MEEEEEH!
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Mailbrat said:
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Click to expand...
Click to collapse
I hated doing it, but I just performed a factory reset. Been setting up my phone again for hours and I'm not yet done.
So far, it's ringing, but I'm going to be really disappointed if it reverts to silent again. I'll keep you posted.
yuppicide said:
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Click to expand...
Click to collapse
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Mailbrat said:
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Click to expand...
Click to collapse
So far so good. I've had 7 incoming calls and the ringtone I've selected has stayed in place. For me, before the reset, it would revert to "Silent" after the 2nd call. Fingers crossed.
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
ccs86 said:
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
Click to expand...
Click to collapse
That is exactly what happens to me. Custom ringtones make no difference. I've assigned rintones to all my important contacts and those ring through no matter if on silent mode or not. Like you, sometimes it stays put for hours and other times it changes back after a few minutes. Rebooting seems to help it last longer, but I find myself checking my phone all the time to be sure it hasn't gone to silent ringtone. Frustrating!
Hard to blame Samsung if you're not running their software.
meyerweb said:
Hard to blame Samsung if you're not running their software.
Click to expand...
Click to collapse
I don't believe anyone is *blaming* Samsung although the thread did begin in a Samsung forum. We're just trying to find out why our phones are behaving badly and hoping to find a way to fix a really frustrating problem. Do you have a suggestion on where we might look?
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
pieces of cake said:
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
Click to expand...
Click to collapse
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Mailbrat said:
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Click to expand...
Click to collapse
Yeah, it was a bit of a pain in the a$$, but worth it. Reset definitely did the trick.
I have the same problem on my S9+ since the last update. the basic sound settings revert to Silent as do custom settings. Has anyone contacted Samsung to dee what their excuse is?
Hi Folks, I've been having the same issue since 3 weeks ago. Called Samsung and was told to delete my customized settings. That DID NOT WORK. Finally a Fix. I wipe my cache partition and it worked.
Turn off your phone. Turn it on while holding Power, Bixby, and Vol. Up buttons until you get the menu. Use volume down to get to Wipe Cache Partition (NOT wipe Personal data/factory reset.) Press PWR to accept.
This does not erase anything and it's worked problem free for about a week. I read in other forums that changing the SIM has fixed this issue, but changing your SIM will clear the Cache as well.
Hope this works for you.
The solution is to quickly remove the old ringtone and replace the new ringtone for the phone

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