Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
After the first phone launch, few buttons are enabled like, GPS, MOBILE DATA, SYNC by default.
I want to edit the file responsible for these buttons and disable them by default.
Any idea which file should I edit?
I wonder what this option looks like: GPS.toggle.enabled=true/false?
in general in all the roms you can configure the toggles to remove or add options
first of all what android version do you have?
its custom rom based on 4.1.2 version
And i don't want remove/add the toggle. I want these buttons to be turned off (inactive) at the first phone launch. Need set it in system file permanently.
That if someone installs or full wipe this rom, gps and mobiledata will not be active. Like it is set somehow by default.
I really do not understand much of the subject if I deactivate for example Sync this will remain inactive even if I restart the mobile
* I hope that someone else can help you
Abels2 said:
I really do not understand much of the subject if I deactivate for example Sync this will remain inactive even if I restart the mobile
Click to expand...
Click to collapse
But is not after factory reset and setup wizard. GPS, Sync, and mobile data are enabled, I want to change it.
Now you should understand.
Which system file I have to edit to disable quicklaunch toggles button enabled by default after factory reset. Because I'm editing my custom rom
Its propably in SecSetting.apk or SecSettingProvider.apk
openforu said:
But is not after factory reset and setup wizard. GPS, Sync, and mobile data are enabled, I want to change it.
Now you should understand.
Which system file I have to edit to disable quicklaunch toggles button enabled by default after factory reset. Because I'm editing my custom rom
Its propably in SecSetting.apk or SecSettingProvider.apk
Click to expand...
Click to collapse
The only thing that occurs to me is that you make a backup of these files before returning from the factory, I understand that what you want to do will not be possible with the roms of samsung can with CM if
I found it
SecSettingsProvider\res\values\bools.xml
<bool name="def_airplane_mode_on">false</bool> so if i change it to true, airplane mode is enabled after factory reset. But i cant find mobile data and gps, propably i have to write new..
openforu said:
I found it
SecSettingsProvider\res\values\bools.xml
<bool name="def_airplane_mode_on">false</bool> so if i change it to true, airplane mode is enabled after factory reset. But i cant find mobile data and gps, propably i have to write new..
Click to expand...
Click to collapse
I think that if the airplane mode is activated, the data and gps are not activated
edit: no, just turn off the data you will have to find the place for GPS
I tried to add new line
<bool name="def_mobile_data">false</bool>
but thats not working
however on strings.xml
<string name="def_location_providers_allowed">gps</string>
if I delete "gps" and leave it empty its working, gps are off by default first succes
But I have not figured out yet how to disable data
Hey guys.
I have encountered an EXTREMELY frustrating problem with android 9/10.
I was messing with some options in my phone like 'data usage' and 'permissions' & disabling some apps using adb & greenify.
All of this was common stuff that I'd always mess with, on Oreo.
On oreo when my system apps 'wigged out' I could flash my stock rom a couple times and the system apps/services would go back to normal (Inactive).
On android 9/10 though, I notice that when these same system apps go haywire there is no way to reset them back to their default behavior.
My phone is running about 9 extra services than it should be (mostly samsung services). Also, my battery drain is draining about 25% faster than it should be.
Things I've tried:
1. Wipe data/factory reset.
2. Wipe cache.
3. Reset app preferences from app menu.
4. Reset all settings from reset menu.
5. Flashed firmware multiple times, using odin.
6. Flashed combination rom, to clear google data (this one fixed some of the rogue services, but not all of them).
7. Install combination rom and try factory reset from within the rom.
(Next, 8), I'm going to try Smart switch (PC) to reinstall firmware.
Some of the rogue services I'm referring to:
com.qualcomm.atfwd
com.qualcomm.embms
SVC Agent
Call & text on other devices
com.sec.imsservice:CloudMessageService
android:drmService
Software update
Bluetooth service
Samsung Push Service
Smart Switch (fixed by #6)
Samsung cloud (fixed by #6)
Find my mobile (fixed by #6)
(All these were inactive by default, but after disabling some samsung system apps these are now permanently stuck on).
(I'd like to remind you, I could fix all of the above services from running on oreo, with a simple double firmware flash).
I'm thinking I need to wipe my "system partition", but without root this seems almost impossible.
Has anyone encountered this issue before?
Does anyone know how to wipe/format system partition without root?
Any other suggested ideas would be huge. Thanks.