My almost two-year-old Hero froze this morning, so I had to take out the battery, but after this I've been unable to boot, it's stuck on the HeRO screen. I can't start recovery either, the only thing working is hboot / fastboot. Erasing user data using fastboot doesn't do anything.
Also, plugging the phone into charger doesn't signalize charging – the LED doesn't light up, and the PC doesn't recognize the phone either. Only fastboot does connect the phone to the PC, but adb doesn't work and all attempts to flash a new recovery or do anything else via fastboot end with "FAILED (remote: not allowed)":
Code:
c:\adb>fastboot devices
HT97JL903267 fastboot
c:\adb>fastboot boot recovery-RA-hero-v1.7.0.1.img
downloading 'boot.img'... FAILED (remote: not allow)
c:\adb>fastboot flash boot recovery-RA-hero-v1.7.0.1.img
sending 'boot' (3972 KB)... FAILED (remote: not allow)
I tried installing the official RUU updates (2.73.405.66, 2.73.405.5 and 1.76.405.1 too) but none of them could connect to the phone, Error [170]: USB Connection error.
I was using Elelinux-Hero-2.1-update1-Reloaded with radio 63.18.55.06SU_6.35.17.03 and recovery was Amon RA 1.6.2 I guess.
The phone did a similar thing 3 weeks ago but I was able to boot into recovery and erase data and cache and it worked fine afterwards. Now only fastboot is accessible.
Is there anything else I can do at this point or is the phone dead for good?
Disregard my previous post.
I left the phone booting for 30 minutes, the battery got uncomfortably hot, but the phone booted up eventually. Then I managed to install the official RUU from here.
It didn't solve anything though – it still takes around 20 minutes to boot, the touch screen doesn't work and I get an "android.process.acore" error all the time – but since the phone seems untouched (thanks to the RUU install) I can lodge a claim and get a replacement phone hopefully.
You could try putting HEROIMG.NBH on the sdcard and booting into hboot. If you go into fastboot and press vol-down it quickly scans for files on the SD, of which heroimg is one, and if it finds them, installs them.
Can't really help more than that. My phone did that last year, took it to the shop and ended up getting a new motherboard, cause the ROM chip was knackered.
One thing I would recommend though when you get it fixed is to flash an engineering bootloader, do if it breaks again you've got none of this "remote not allow" rubbish.
Of all the times to say disregard my last post.........
Sorry about that, thanks a lot though!
I suppose some hardware is broken in my Hero as well, I will take it back to the shop tomorrow.
Thanks again!
Hi,
I got my Oneplus X three days back and when booted, the first thing it showed was to update the phone. When I clicked on download, it did download and asked me to install. When I clicked install, it restarted the phone and stayed at "1+" logo for ever without updating or restarting the phone. When I force restarted it (10 seconds power hold), it started, but the update was not applied. I did not have any other option, but to return the phone for a replacement.
Yesterday I received the replacement and to my surprise, it still does not update and stays on the same "1+" icon. To set things right, I thought of installing TWRP and reflash the bootloader, or better install any custom ROM's. While installing TWRP, I unlocked the bootloader and the result was:
Code:
J:\Mobile\Minimal ADB and Fastboot>fastboot oem unlock
...
OKAY [ 0.011s]
finished. total time: 0.012s
Once unlocked, it goes back into its own weird "1+" icon and stays there (exiting from fastboot mode). Then when I try to boot into twrp, it says:
Code:
J:\Mobile\Minimal ADB and Fastboot>fastboot boot twrp-2.8.7.0-onyx.img
< waiting for device >
downloading 'boot.img'...
OKAY [ 0.498s]
booting...
FAILED (remote: Device not unlocked cannot boot)
finished. total time: 0.498s
Should I now send this device back assuming that this is also a buggy phone, or is there solution to this? Kindly help.
I too have the same device but never came across this prob. Better you replace asap!
Just flash TWRP Recovery and install full 2.1.3 ROM. Do not try to boot it.
bioan said:
Just flash TWRP Recovery and install full 2.1.3 ROM. Do not try to boot it.
Click to expand...
Click to collapse
Thanks for the response guys. Problem solved!
For those of you who are in any case facing this problem, the issue was with SD Card. I removed the SD card (which was formatted using my previous Galaxy S3) and tried updating it and it worked. Now, I formatted the SD card and tried again and I was able to get into bootloader mode.
Hi,
I'm newb in this forum and i'm looking for your advice and help,
my situation is as titled in the thread...my phone stuck on huawei logo...the situation starts when i'd tried to flash TWRP recovery..but it seems that was a wrong one...after then i erased system (stupid i was :crying: ) trying a factory reset (i'd downloaded the original stock)....this is when things gets worst ...now i can't get into recovery mode and the phone stuck on the logo...one last detail when the phone is turned on and usb connected to the PC the Hisuite seems identifying the phone but couldn't connect...
any help would be very appreciated
thank you all for your time,
BoFar said:
Hi,
I'm newb in this forum and i'm looking for your advice and help,
my situation is as titled in the thread...my phone stuck on huawei logo...the situation starts when i'd tried to flash TWRP recovery..but it seems that was a wrong one...after then i erased system (stupid i was :crying: ) trying a factory reset (i'd downloaded the original stock)....this is when things gets worst ...now i can't get into recovery mode and the phone stuck on the logo...one last detail when the phone is turned on and usb connected to the PC the Hisuite seems identifying the phone but couldn't connect...
any help would be very appreciated
thank you all for your time,
Click to expand...
Click to collapse
FYI,
now i can get into bootloader but without a recovery...
with the already downloaded stock rom i'd extracted all IMG files from the UPDATE.APP.
the step where i'm stucking is that flashing system with fastboot gives this :
target reported max download size of 266338304 bytes
erasing 'system'...
OKAY [ 1.094s]
sending sparse 'system' (259466 KB)...
OKAY [ 17.422s]
writing 'system'...
FAILED (remote: size too large)
finished. total time: 18.547s
the system.img is 2.39 Go.
same things and messages happens with recovery & boot files [ FAILED (remote: size too large) ]
I thank you advising how to resolve this
[SOLVED]
Here's steps that I made (after a long search with Dr. GOOGLE ):
1- Download & install the Android Studio and its SDK tools (that include fastboot and adb latest version). when having the famous message of FAILED (....TOO LARGE) use the -S switch and be patient with SYSTEM.IMG since file size is big (first tries gave me the error message but after many try it works),
2- Download the official stock ROM from Huawei webpage,
3- Download Huawei Update extractor,
4- Extract BOOT.IMG & RECOVERY.IMG & SYSTEM.IMG from the UPDATE.APP extracted file,
5- flash sequentially : RECOVERY then BOOT then SYSTEM (Remember the reboot after each flash),
That's all...Folks
Hello everyone,
I ran into this problem while trying to solve another.
The current state of my phone (h850):
On booting, I receive this message: "Your device is corrupt. It cannot be trusted and will not boot."
Fastboot is still accessible.
Download mode is not: holding the volume up button and connecting a USB cable presents me with the above message.
I can still access the "Factory data reset" dialog, but after selecting "Yes" twice it takes me to the above message.
[edit]:
fastboot getvar unlocked
unlocked: no
I tried unlocking the phone again using fastboot flash unlock:
Code:
fastboot flash unlock unlock.bin
target reported max download size of 536870912 bytes
sending 'unlock' (1 KB)...
OKAY [ 0.040s]
writing 'unlock'...
(bootloader) Error!!
(bootloader) Bootloader Unlock key write fail
FAILED (remote failure)
finished. total time: 0.080s
... so that sucks.
Any way to recover from this?
How the hell did I get here?
I had TWRP and LineageOS 14.1 installed. Lineage released a new update which I tried to install from the OTA-Update list. After rebooting, I ended up in TWRP, which did... nothing. So I tried rebooting, only to end up in TWRP again; there appeared to be no escape. Finally, I came across an answer on reddit (I'm not allowed to post outside links... it's on the LineageOS subreddit, post ID is 61nxs6):
for g5 the command are these:
dd if=/dev/zero of=/dev/block/platform/soc/624000.ufshc/by-name/misc
dd if=/dev/zero of=/dev/block/platform/soc/624000.ufshc/by-name/fota
Click to expand...
Click to collapse
I tried those, and that's how I got here.
Try reflashing twrp.img in fast boot (see Autoprime's AIO post for instructions) then try booting into twrp - then at least you can wipe and flash a new stock/custom rom!
Best of luck!
megatron_lives said:
Try reflashing twrp.img in fast boot (see Autoprime's AIO post for instructions) then try booting into twrp - then at least you can wipe and flash a new stock/custom rom!
Best of luck!
Click to expand...
Click to collapse
Thanks for the reply!
Reflashing TWRP doesn't work as the device is somehow locked again:
Code:
fastboot flash recovery twrp-3.1.1-0-h850.img
target reported max download size of 536870912 bytes
sending 'recovery' (19076 KB)...
OKAY [ 0.471s]
writing 'recovery'...
FAILED (remote: device is locked. Cannot flash images)
finished. total time: 0.490s
Unlocking fails as mentioned in my fist post.
did you try flashing stock kdz file with lgup? if it boots you can later try unlocking.
ozkaya said:
did you try flashing stock kdz file with lgup? if it boots you can later try unlocking.
Click to expand...
Click to collapse
It's my understanding that LGUP requires "download mode" to be active (which I cannot access, see first post). In any event, any mode that I can still reach (error message, factory reset, fastboot) does not cause the device to be visible to LGUP, even using Uppercut.
gqo said:
It's my understanding that LGUP requires "download mode" to be active (which I cannot access, see first post). In any event, any mode that I can still reach (error message, factory reset, fastboot) does not cause the device to be visible to LGUP, even using Uppercut.
Click to expand...
Click to collapse
good point. how about if you try fastboot flash recovery twrp.img or if it fails flash stockrecovery.img?
---------- Post added at 06:11 PM ---------- Previous post was at 06:08 PM ----------
gqo said:
It's my understanding that LGUP requires "download mode" to be active (which I cannot access, see first post). In any event, any mode that I can still reach (error message, factory reset, fastboot) does not cause the device to be visible to LGUP, even using Uppercut.
Click to expand...
Click to collapse
if flashing recoveries fail, try fastboot flash bootloader stockbootloader.img (you can find these images from stock zip format in the forum)
Thanks everyone for the help! Just to be thorough, I tried entering download mode for what felt like the 42nd time, and whaddaya know, it worked! So I'm currently in the process of returning to the point I was on before I tried that ill-fated update of LineageOS. Thanks again everyone!
gqo said:
Thanks everyone for the help! Just to be thorough, I tried entering download mode for what felt like the 42nd time, and whaddaya know, it worked! So I'm currently in the process of returning to the point I was on before I tried that ill-fated update of LineageOS. Thanks again everyone!
Click to expand...
Click to collapse
what exactly have you done? i have the same problem
trinity_user said:
what exactly have you done? i have the same problem
Click to expand...
Click to collapse
To enter download mode:
Turned phone off by removing the battery
Reinserted the battery without the USB cable plugged in
Pressed volume up and kept it pressed
Reinserted the USB cable while still keeping volume up button pressed
(As I mentioned, this didn't work the first few times around and I don't know why. Apparently, persistence paid off.)
To reflash the stock ROM:
Google-searched for this phrase: lg firmware h850
Note: I'm not yet allowed to post links. Your results may vary. There was a result at a domain which includes the words "lg" and "firmwares". That one I chose. Hope that's vague enough.
Also note that there are other sources of this image, I'm sure I've seen something here on the forums.
Downloaded the image H85020i_00_OPEN_EU_OP_0628.kdz (I had trouble with an image version that was less than 20i (10c I believe). Again, your mileage may vary.)
Booted into Windows because (sigh) LGUP, which is used to flash the above image onto the device, is only available for Windows
Acquired UPPERCUT along with the correct version of LGUP and the latest drivers
Started UPPERCUT which in turn started LGUP
Note: this will only work with your device connected and in download mode.
Selected the image mentioned above (click the File path column of the BIN file row if I remember correctly), selected upgrade, started and waited
Had a cup of tea to calm me down after a day's work of messing with my phone
After the phone rebooted, I reset it to factory settings
(you may run into an issue here with a password that you're supposed to enter, don't remember what I did there but as far as I understand it entering it wrong enough times will factory reset your phone as well)
[Optional stuff from here on out I guess]
Unlocked the phone again (fastboot flash unlock unlock.bin)
Flashed TWRP again
Installed LineageOS again
Hope that helps, good luck with your phone!
gqo said:
To enter download mode:
Turned phone off by removing the battery
Reinserted the battery without the USB cable plugged in
Pressed volume up and kept it pressed
Reinserted the USB cable while still keeping volume up button pressed
(As I mentioned, this didn't work the first few times around and I don't know why. Apparently, persistence paid off.)
To reflash the stock ROM:
Google-searched for this phrase: lg firmware h850
Note: I'm not yet allowed to post links. Your results may vary. There was a result at a domain which includes the words "lg" and "firmwares". That one I chose. Hope that's vague enough.
Also note that there are other sources of this image, I'm sure I've seen something here on the forums.
Downloaded the image H85020i_00_OPEN_EU_OP_0628.kdz (I had trouble with an image version that was less than 20i (10c I believe). Again, your mileage may vary.)
Booted into Windows because (sigh) LGUP, which is used to flash the above image onto the device, is only available for Windows
Acquired UPPERCUT along with the correct version of LGUP and the latest drivers
Started UPPERCUT which in turn started LGUP
Note: this will only work with your device connected and in download mode.
Selected the image mentioned above (click the File path column of the BIN file row if I remember correctly), selected upgrade, started and waited
Had a cup of tea to calm me down after a day's work of messing with my phone
After the phone rebooted, I reset it to factory settings
(you may run into an issue here with a password that you're supposed to enter, don't remember what I did there but as far as I understand it entering it wrong enough times will factory reset your phone as well)
[Optional stuff from here on out I guess]
Unlocked the phone again (fastboot flash unlock unlock.bin)
Flashed TWRP again
Installed LineageOS again
Hope that helps, good luck with your phone!
Click to expand...
Click to collapse
did u lost ur imei?
Zer0_rulz said:
did u lost ur imei?
Click to expand...
Click to collapse
Not sure what you mean. If you're wondering whether I lost that piece of information: no, it's printed on a sticker on the back of my phone. In general there's usually a sticker with your phone's IMEI somewhere on the packaging or, like in my case, on the device itself.
gqo said:
Hello everyone,
I ran into this problem while trying to solve another.
The current state of my phone (h850):
On booting, I receive this message: "Your device is corrupt. It cannot be trusted and will not boot."
Fastboot is still accessible.
Download mode is not: holding the volume up button and connecting a USB cable presents me with the above message.
I can still access the "Factory data reset" dialog, but after selecting "Yes" twice it takes me to the above message.
[edit]:
fastboot getvar unlocked
unlocked: no
I tried unlocking the phone again using fastboot flash unlock:
Code:
fastboot flash unlock unlock.bin
target reported max download size of 536870912 bytes
sending 'unlock' (1 KB)...
OKAY [ 0.040s]
writing 'unlock'...
(bootloader) Error!!
(bootloader) Bootloader Unlock key write fail
FAILED (remote failure)
finished. total time: 0.080s
... so that sucks.
Any way to recover from this?
How the hell did I get here?
I had TWRP and LineageOS 14.1 installed. Lineage released a new update which I tried to install from the OTA-Update list. After rebooting, I ended up in TWRP, which did... nothing. So I tried rebooting, only to end up in TWRP again; there appeared to be no escape. Finally, I came across an answer on reddit (I'm not allowed to post outside links... it's on the LineageOS subreddit, post ID is 61nxs6):
I tried those, and that's how I got here.
Click to expand...
Click to collapse
Wow... It's uncanny how close this is to the my own situation, except that in my case it's a G6 (US997).
gqo said:
To enter download mode:
Turned phone off by removing the battery
Reinserted the battery without the USB cable plugged in
Pressed volume up and kept it pressed
Reinserted the USB cable while still keeping volume up button pressed
(As I mentioned, this didn't work the first few times around and I don't know why. Apparently, persistence paid off.)
To reflash the stock ROM:
Google-searched for this phrase: lg firmware h850
Note: I'm not yet allowed to post links. Your results may vary. There was a result at a domain which includes the words "lg" and "firmwares". That one I chose. Hope that's vague enough.
Also note that there are other sources of this image, I'm sure I've seen something here on the forums.
Downloaded the image H85020i_00_OPEN_EU_OP_0628.kdz (I had trouble with an image version that was less than 20i (10c I believe). Again, your mileage may vary.)
Booted into Windows because (sigh) LGUP, which is used to flash the above image onto the device, is only available for Windows
Acquired UPPERCUT along with the correct version of LGUP and the latest drivers
Started UPPERCUT which in turn started LGUP
Note: this will only work with your device connected and in download mode.
Selected the image mentioned above (click the File path column of the BIN file row if I remember correctly), selected upgrade, started and waited
Had a cup of tea to calm me down after a day's work of messing with my phone
After the phone rebooted, I reset it to factory settings
(you may run into an issue here with a password that you're supposed to enter, don't remember what I did there but as far as I understand it entering it wrong enough times will factory reset your phone as well)
[Optional stuff from here on out I guess]
Unlocked the phone again (fastboot flash unlock unlock.bin)
Flashed TWRP again
Installed LineageOS again
Hope that helps, good luck with your phone!
Click to expand...
Click to collapse
Again I did the same, bar the tea, but unfortunately my tale does not end quite so happily... Not yet at least. I can "upgrade" with literally no problems using LGUP and one of the few G6 KDZs available, but when it's time reboot my phone always boots into the fastboot for bootloader unlock mode. I can use fastboot commands but my bootloader relocked at some point and I'm still not able to unlock it again. No matter what I do my phone always boots to fastboot... Except when I do the recovery key combination and press "Yes" twice, in this case there's a brief "erasing" animation and then I'm back to fastboot.
I realize I'm using a different device, but would anyone happen to have any thoughts on this? This is my first time using a non-Nexus LG and I must admit I'm struggling a bit to get out of this mess. The recovery and fastboot modes also look quite bare to me, but I might just be using the wrong.
Cheers!
gqo said:
To enter download mode:
Turned phone off by removing the battery
Reinserted the battery without the USB cable plugged in
Pressed volume up and kept it pressed
Reinserted the USB cable while still keeping volume up button pressed
(As I mentioned, this didn't work the first few times around and I don't know why. Apparently, persistence paid off.)
To reflash the stock ROM:
Google-searched for this phrase: lg firmware h850
Note: I'm not yet allowed to post links. Your results may vary. There was a result at a domain which includes the words "lg" and "firmwares". That one I chose. Hope that's vague enough.
Also note that there are other sources of this image, I'm sure I've seen something here on the forums.
Downloaded the image H85020i_00_OPEN_EU_OP_0628.kdz (I had trouble with an image version that was less than 20i (10c I believe). Again, your mileage may vary.)
Booted into Windows because (sigh) LGUP, which is used to flash the above image onto the device, is only available for Windows
Acquired UPPERCUT along with the correct version of LGUP and the latest drivers
Started UPPERCUT which in turn started LGUP
Note: this will only work with your device connected and in download mode.
Selected the image mentioned above (click the File path column of the BIN file row if I remember correctly), selected upgrade, started and waited
Had a cup of tea to calm me down after a day's work of messing with my phone
After the phone rebooted, I reset it to factory settings
(you may run into an issue here with a password that you're supposed to enter, don't remember what I did there but as far as I understand it entering it wrong enough times will factory reset your phone as well)
[Optional stuff from here on out I guess]
Unlocked the phone again (fastboot flash unlock unlock.bin)
Flashed TWRP again
Installed LineageOS again
Hope that helps, good luck with your phone!
Click to expand...
Click to collapse
Thank you for your detailed guide, but it didnt work for me yet. I tried maybe 100 times. Everytime the same Message "Your device is corrupted".
You are a life saver
Thank you for detailed tutorial.
My H850, which I managed to almost dead brick, like yours (of course from the same source - reddit ) after few minutes with uppercut + lgup ressurected with all the files and apps inside
So, after that I'm running through factory reset now and trying to unlock once again.
Thank you
Have the same problem but......
gqo said:
Hello everyone,
I ran into this problem while trying to solve another.
The current state of my phone (h850):
On booting, I receive this message: "Your device is corrupt. It cannot be trusted and will not boot."
Fastboot is still accessible.
Download mode is not: holding the volume up button and connecting a USB cable presents me with the above message.
I can still access the "Factory data reset" dialog, but after selecting "Yes" twice it takes me to the above message.
[edit]:
fastboot getvar unlocked
unlocked: no
I tried unlocking the phone again using fastboot flash unlock:
Code:
fastboot flash unlock unlock.bin
target reported max download size of 536870912 bytes
sending 'unlock' (1 KB)...
OKAY [ 0.040s]
writing 'unlock'...
(bootloader) Error!!
(bootloader) Bootloader Unlock key write fail
FAILED (remote failure)
finished. total time: 0.080s
... so that sucks.
Any way to recover from this?
How the hell did I get here?
I had TWRP and LineageOS 14.1 installed. Lineage released a new update which I tried to install from the OTA-Update list. After rebooting, I ended up in TWRP, which did... nothing. So I tried rebooting, only to end up in TWRP again; there appeared to be no escape. Finally, I came across an answer on reddit (I'm not allowed to post outside links... it's on the LineageOS subreddit, post ID is 61nxs6):
I tried those, and that's how I got here.
Click to expand...
Click to collapse
i have the same problem but i can still use the phone, how can i delete this error?
the boot loader it s not working.......PLEASE HEEEELP
gqo said:
To enter download mode:
Turned phone off by removing the battery
Reinserted the battery without the USB cable plugged in
Pressed volume up and kept it pressed
Reinserted the USB cable while still keeping volume up button pressed
(As I mentioned, this didn't work the first few times around and I don't know why. Apparently, persistence paid off.)
To reflash the stock ROM:
Google-searched for this phrase: lg firmware h850
Note: I'm not yet allowed to post links. Your results may vary. There was a result at a domain which includes the words "lg" and "firmwares". That one I chose. Hope that's vague enough.
Also note that there are other sources of this image, I'm sure I've seen something here on the forums.
Downloaded the image H85020i_00_OPEN_EU_OP_0628.kdz (I had trouble with an image version that was less than 20i (10c I believe). Again, your mileage may vary.)
Booted into Windows because (sigh) LGUP, which is used to flash the above image onto the device, is only available for Windows
Acquired UPPERCUT along with the correct version of LGUP and the latest drivers
Started UPPERCUT which in turn started LGUP
Note: this will only work with your device connected and in download mode.
Selected the image mentioned above (click the File path column of the BIN file row if I remember correctly), selected upgrade, started and waited
Had a cup of tea to calm me down after a day's work of messing with my phone
After the phone rebooted, I reset it to factory settings
(you may run into an issue here with a password that you're supposed to enter, don't remember what I did there but as far as I understand it entering it wrong enough times will factory reset your phone as well)
[Optional stuff from here on out I guess]
Unlocked the phone again (fastboot flash unlock unlock.bin)
Flashed TWRP again
Installed LineageOS again
Hope that helps, good luck with your phone!
Click to expand...
Click to collapse
I tried this, but my pc (and so LGUP) doesn't recognize my lg g5 (drivers are installed)... I don't know what to do.. please help me!!!
Use uppercut
Hello. I have the same problem. I was on LOS 15.1, then i deviced to go back on stock. I relocked the bootloader and i have this messege. When i go to download mode, lgup recognize the phone, but after 10 seconds the phone reboot and go to that screen again. Any suggestions?
volen said:
You are a life saver
Thank you for detailed tutorial.
My H850, which I managed to almost dead brick, like yours (of course from the same source - reddit ) after few minutes with uppercut + lgup ressurected with all the files and apps inside
So, after that I'm running through factory reset now and trying to unlock once again.
Thank you
Click to expand...
Click to collapse
I've got this problem also, thanks to those lines put into 'terminal'.
I can get into download mode easily, however by the time I then open Uppercut and try doing anything the phone reboots itself back into the 'corrupt' screen and keeps looping on that.
mgolder said:
I've got this problem also, thanks to those lines put into 'terminal'.
I can get into download mode easily, however by the time I then open Uppercut and try doing anything the phone reboots itself back into the 'corrupt' screen and keeps looping on that.
Click to expand...
Click to collapse
Maybe unlock.bin is corrupted, try ask LG to resend the file.