Hello, I'm a new android and xda user. I tried searching for a topic like this but wasn't successful. I've had my atrix for 3 weeks now and I've been noticing that the touchscreen goes through bouts of unresponsiveness but if i have to change the orientation or turn the screen off and turn it on again or just type with my other hand (screen wont respond if i press key with my left hand but will if i use my right and vice versa) the screen will start working immediately but that doesn't usually last long and I'll have to rotate my phone around multiple times to type a text when i have this problem. Is this normal or do I have a defective phone? I noticed that on the latest update they did mention something about fixing problems that causes the touchscreen to be unresponsive but i have not noticed an improvement. I believe this is more prone to happen when the battery is at 30% but it could just be me having selective memory. lastly, it doesn't seem to matter how much i'm using the phone. could happen when nothing is running and i'm just trying to send a text.
I'm using a stock phone with whatever is the latest update for it with att and no screen protector. Thank you for any help!
Similar Issue
I used to have a similar issue, according to the Motorola site they fixed that issue in the latest update..... version 1.57 or something?????
Well either way the problem still persisted for me until i tried out the GreyBlur rom.... ever since i've updated to GreyBlur 2.1 and haven't seen the problem since.....
Points:
1) Motorola knows about the issue.
2) GreyBlur seems to solve it... (for me)
hello lately my atrix has been having trouble with the touch keys, menu, home etc. half the time it doesn't work at all and it even lights up still and at random times it won't. I changed roms to and it seems to be happening? I don't understand since sometimes it is working and there appears to be no physical damage and it jsut started occuring recently. thanks in advance
Hi,
I replaced my cracked screen around 6 months ago. The new screen is an FTS-TS type. Everything was smooth and fine until about 6 weeks ago when the phone started randomly freezing. During a freeze, If I press the power button off and on again (not rebooting) it's OK until the next freeze. It does this very many times a day, some days are worse than others. One consistent thing - it will ALWAYS freeze on the lock screen following a reboot, even following a factory reset or using safe-mode.
Recently I noticed that a page of Vietnamese language settings appears when coming from an idle lock screen state to the home screen. It now does this a few times a day. Since my phone is set to English, this is very odd. Even if it was in English, it's very odd a random page of settings opening itself in such a way. I have hardly any of my own apps installed since I've done several resets so there is no app that I could blame for this odd behaviour.
In desperation I wanted to try a custom rom. However, I could not even install another ROM via TWRP since when I got to the TWRP lock screen (after unlocking the bootloader and installing the TWRP image) I could not swipe to unlock it, and power on and off was having no effect! This means I am stuck with the stock rom (MIUI Global 11.0.8 stable) and can't try anything else.
I did try another bootloader and that also froze
At this stage I am assuming the fault is a software issue rather than an hardware issue.
Xiaomi UK have washed their hands of this issue, I don't expect any help from them anyway as it's out of warranty now. They keep repeating themselves by suggesting factory resets, even though I'm blue in the face telling them that that is not resolving the issue.
Any help with this frustrating issue would be very welcome !
My Redmi Note 9 Pro keeps restarting randomly (mostly when i use the camera). It just straight freezes and restart itself. Recently it only happens when opening the camera, but now it also happens when i playing games (CoC/CoD). Anyone who shares the same problem?
My Note 9 Pro EU starts to reboot after the recent EU update. But I saw this issue only when the GPS is on and phone working as navigation. Sometimes it can reboot after 30 min, and sometimes after 2 min, time to reboot after turn on navigation is random :/. I thought that is software bug so I unlock bootloader and flash newest xiaomi.eu but it didn't help :/
Have you tested your GPS on the test menu?
You can enter it with few clicks on KERNEL VERSION at "My device" in the settings ?
Unfortunately it's seems that GPS is OK with that test. I even revert to EU 11.0.1 and problem with GPS still appear. So it must by something with my unit :/
Tried turning off the option "Use assisted GPS" ?
if you check on here: https://c.mi.com/oc/miuidownload/detail?device=1900378 that recent update for 11.0.4 was pulled due to issues.
thats why i always delay updating the phone when a new update comes out. give it atleast a week or 2 to see if its safe. in this case it got pulled in a day.
RENMEi said:
My Note 9 Pro EU starts to reboot after the recent EU update. But I saw this issue only when the GPS is on and phone working as navigation. Sometimes it can reboot after 30 min, and sometimes after 2 min, time to reboot after turn on navigation is random :/. I thought that is software bug so I unlock bootloader and flash newest xiaomi.eu but it didn't help :/
Click to expand...
Click to collapse
mine doesn't show any error messages. so i may i was thinking it is only a bug on the software. as much as possible i dont wanna flash a new rom from xiaomi's website
dlarejsalvatore said:
My Redmi Note 9 Pro keeps restarting randomly (mostly when i use the camera). It just straight freezes and restart itself. Recently it only happens when opening the camera, but now it also happens when i playing games (CoC/CoD). Anyone who shares the same problem?
Click to expand...
Click to collapse
Same problem here.
This error occured with all these official version
11.0.2
11.0.3
11.0.4
this is frustrating me.
any hel?
Same problem with 11.0.1 and 11.0.3 reboots while using GPS incl getting hot (maybe thats the point for the reboots) and also while using WLAN with network certificate...
Need help too. All GPS related options are disabled, any further ideas using advanced options?
Is this related to WiFi issue?
Last time i was trying one thing. I turn off access for many apps to GPS (system apps etc.) and run navigation for whole night with plugged charger and screen set to 100% brightness. And for my surprise phone did not restart! For test time my Redmi Note 9 Pro was running on Xiaomi.eu 11.0.4.
So maybe it's software bug? Because earlier my phone was restarting even when screen was off with navigation running. So for me it's not heating issue.
I'm having the same issue. In my case the phone will freeze/reboot instantly if a foreground app, such as maps or the camera, accesses the location, and will occasionally reboot itself while sleeping if location is enabled. Wiping the phone seems to correct it for a little while but the problem always returns.
So far I've tried stock roms 11.0.2 and 11.0.4, and Xiaomi.eu 11.0.4 and all have been affected.
I'm going to have to install a custom rom such as the GSI AOSP one and see if that fixes it. If the reboots still happen on a rom not based on stock, I'll have to return the phone. A phone without GPS isn't of much use to me.
I use AOSP + gapps and don't have reboot issues.
Well I had no issues on 11.04 EU, while using GPS but if connected to a known WiFi it reboots sometimes. While further investigate the GPS ...
Mi note 9 pro max hanging and rebooting problem.
After updating the software to 11.0.4.0 still it has rebooting problem and hanging.it freeze and start rebooting .. someone has any solution please help me
My Redmi Note 9 Pro with MIUI 11.0.4.0 stable Global reboots itself every now and then! When I am on Chrome it freezes and restarts!
I just got a redmini Pro 9 note some weeks ago it's been hell. It keeps saying "device shuts down unexpectedly" go off and comes on cannot do anything meaningful because it happens so frequently. I have rebooted, fast rebooted million times. I really regret buying this useless phone
On mine, After flash custom rom, give the same problem
Anyone solved this reboot issue? How?
My brand new note 9 pro (global version) randomly reboots with no apparent reason. It may happen while sleeping or while in use. It happens once every day, more or less.
No news? Have you asked for a replacement or was it a software issue? Please help, mine reboots once a day on average and I have to decide if returning it (bought through Amazon)
Hi
I have recently updated/flashed ROM to miui 12.0.6.0 (QJBEUXM). Since the update, touchscreen response is lagging.
Sometime it dies for few minutes and some time I have to press many times or very hard. Restart helps sometimes. This is frustrating. Everything else seems to be working fine.
Any clue how I can fix this or downgrade back to miui11.
I had issues with twrp and tried 2/3 different varient. Can this cause it?
Many thanks
Another a bit late.. I think I know what you mean. Everything freezes for a few seconds or more. I found that it is most common in chrome and how to defeat the lock up is to pull the notification slide down (slide from status bar downwards) and immediately close it. It should jump back into life.
No clue what causes it but it related to chrome somehow..