Urgent Help!! - Android Q&A, Help & Troubleshooting

Hi all!! My problem is the following. I have a Galaxy S5. I gave it to my brother to play with a stupid game and he somehow managed to put a pin code. The funny thing is that he dont remember it! The problems are...:
I dont have register any gmail or samsung account/mail.
I dont have enabled usb debugging...
How can i get my photos/videos back? Thats the only things i want!
I tried with adb but it cannot find the phone as no usb debugg is enabled....
Is it anyway to reset it but not to loose my photos/videos? (they are in internal memory)
If i do hard reset will i loose my photos/videos?
If i flash a new rom will i loose my photos/videos?

@deviljin666 If you got gmail lock ,I can help you in that. please be more specific.

Salman Al-Badgail said:
@deviljin666 If you got gmail lock ,I can help you in that. please be more specific.
Click to expand...
Click to collapse
no gmail lock....

deviljin666 said:
Hi all!! My problem is the following. I have a Galaxy S5. I gave it to my brother to play with a stupid game and he somehow managed to put a pin code. The funny thing is that he dont remember it! The problems are...:
I dont have register any gmail or samsung account/mail.
I dont have enabled usb debugging...
How can i get my photos/videos back? Thats the only things i want!
I tried with adb but it cannot find the phone as no usb debugg is enabled....
Is it anyway to reset it but not to loose my photos/videos? (they are in internal memory)
If i do hard reset will i loose my photos/videos?
If i flash a new rom will i loose my photos/videos?
Click to expand...
Click to collapse
Try this tool it should help with your problem http://forum.xda-developers.com/android/software-hacking/tool-jurassic-universal-android-tool-5-t3282400

keifus.rahn said:
Try this tool it should help with your problem http://forum.xda-developers.com/android/software-hacking/tool-jurassic-universal-android-tool-5-t3282400
Click to expand...
Click to collapse
i think that this tool needs usb debug to be on..

deviljin666 said:
Hi all!! My problem is the following. I have a Galaxy S5. I gave it to my brother to play with a stupid game and he somehow managed to put a pin code. The funny thing is that he dont remember it! The problems are...:
I dont have register any gmail or samsung account/mail.
I dont have enabled usb debugging...
How can i get my photos/videos back? Thats the only things i want!
I tried with adb but it cannot find the phone as no usb debugg is enabled....
Is it anyway to reset it but not to loose my photos/videos? (they are in internal memory)
If i do hard reset will i loose my photos/videos?
If i flash a new rom will i loose my photos/videos?
Click to expand...
Click to collapse
Since you have asked "If i flash a new rom...", it means you are aware about TWRP and flashing of ROM and I have flashed many ROMs of Kitkat, Lollipop, Marshmallow and Nougat and I never lost any photos and video, because I never wiped internal storage in twrp at the time of flashing the rom. So, if you do not wipes internal storage and flashes the rom, your photos, video will always be there for sure.

GirishSharma said:
Since you have asked "If i flash a new rom...", it means you are aware about TWRP and flashing of ROM and I have flashed many ROMs of Kitkat, Lollipop, Marshmallow and Nougat and I never lost any photos and video, because I never wiped internal storage in twrp at the time of flashing the rom. So, if you do not wipes internal storage and flashes the rom, your photos, video will always be there for sure.
Click to expand...
Click to collapse
yes i have flashed other phones and tablets but this one has never been flashed. as i mentioned, usb debug is off and i dont think that bootloader is disabled. So.. im asking again.. will i be able to flash it without loosing photos and videos?

deviljin666 said:
yes i have flashed other phones and tablets but this one has never been flashed. as i mentioned, usb debug is off and i dont think that bootloader is disabled. So.. im asking again.. will i be able to flash it without loosing photos and videos?
Click to expand...
Click to collapse
Your reply is bit confusing. What does it mean by "but this one has never been flashed."? I am not getting what is the role of usb debug on/off at the time of flashing rom and if bootloader of the device is unlocked you can flash the rom. As I told earlier, if you do not wipes internal storage, your photos and videos will be safe.

i was clear on what i said. I said that i have flashed other phones and tablets but not this one. this has everything stock.

ok!! thank you all for your valluable information. I Installed twrp and from the twrp`s menu i was able to copy all my files to my microsd

Related

[Q] Force Close Loop. How can I fix this?

I haven't downloaded anything recently, I literally just picked up my phone after I woke up and I got a message saying "the application tasks provider has stopped working unexpectedly" and it gives me the option to force close. When I close it, a similar message pops up for email, messaging, social hub, tw launcher, facebook and it keeps going on and on without giving me a chance to use the phone. Do you guys know what I can do? I would be extremely grateful if you could help me out.

			
				
Bwahahahaa ;-) Gold.
Yes i've tried that. I've take the battery pack, memory card and sim card out, then replaced them but the loop keeps occuring. It's gotta be more of a software issue and that's why I need your help.
You haven't told us anything whatsoever about your setup/rom/kernel/etc. We're not mind readers
Try a factory reset in the first instance.
If you're running anything other than stock firmware, go back to stock firmware.
i recomendeed to change your rom..
i think that is a crush from your system, mate..
About 4 months ago I had exactly the same problem.
Is there Debugging-Mode enabled in you're phone?
Is you're phone rooted?
Try to take out only the SIM Card and then connect it to you're PC. Then turn the S2 on and try to backup all you're data.
If you're phone is rooted, try to boot up in CWM Recovery Mode and go to "advanced" and then "Fix Permissions". It shuold solve you're problem.
If you're phone isn't rooted, then you have to flash a stock or custom ROM.
MistahBungle said:
You haven't told us anything whatsoever about your setup/rom/kernel/etc. We're not mind readers
Try a factory reset in the first instance.
If you're running anything other than stock firmware, go back to stock firmware.
Click to expand...
Click to collapse
Sorry about that man, but I have no idea what my setup/rom/kernel is, don't even know what most of that means. The thing is I can't even go to the settings on my phone to check because the popups won't allow me to.
okries said:
i recomendeed to change your rom..
i think that is a crush from your system, mate..
Click to expand...
Click to collapse
I am an absolute and toal amateur, any advice at all of how to to that?
Dr.MacHack said:
About 4 months ago I had exactly the same problem.
Is there Debugging-Mode enabled in you're phone?
Is you're phone rooted?
Try to take out only the SIM Card and then connect it to you're PC. Then turn the S2 on and try to backup all you're data.
If you're phone is rooted, try to boot up in CWM Recovery Mode and go to "advanced" and then "Fix Permissions". It shuold solve you're problem.
If you're phone isn't rooted, then you have to flash a stock or custom ROM.
Click to expand...
Click to collapse
I know about technology but not like this. I have no idea what debugging mode/rooted or cwm recovery is. Any chance of explaining it to me in really, REALLY easy terms?
Sorry about my lack of knowledge guys, but I wholeheartedly appreciate you taking the time out to give me a hand.
1. Try wiping all data (fixed when i had the problem)
1. U need a kernel with CWM recovery (recommend siyah kernel)
2. Install with odin look on these forums for odin dont remember link
3. go to recovery (vol up+home button+power) and wipe data/cache (wipes everything apps, passwords, etc)
4. Try now if works click the thanks button
klawz said:
I know about technology but not like this. I have no idea what debugging mode/rooted or cwm recovery is. Any chance of explaining it to me in really, REALLY easy terms?
Click to expand...
Click to collapse
No problem man
Okay...when you have root permissions on youre phone you can write in system files and do other administrative work.
You can root youre phone by flashing a rooted kernel. The kernel is something like the heart of youre Android OS. You have to know some facts about youre S2, to root it successfully.
You have to know which Kernel version is installed at the moment. This information you can find in Settings -> About Phone -> Kernel Version (or something like that...my S2 is in German ). But when youre phone is bricked or youre system is damaged, its really hard or impossible to find out the kernel version. I think you won't be able to root it successfully :-(
So the only one possibillity to rescue youre S2 is, to flash a new firmware.

help(how to fix forget pattern lock screen)?

Some body tried to open his pattern lock but he forget it.Now the screen ask for email and passwords,
I told him i can reset factory it.He said he saved some think in notes if he wipe it he will lose 5000 $
I said please can you inter my phone without reset factory it.I told him do you know your email password he said.i cannot connect wifi and network ,Cuz it's on screen
someone help .
Regards,
Sorry for my English.
Dylan Bay said:
Some body tried to open his pattern lock but he forget it.Now the screen ask for email and passwords,
I told him i can reset factory it.He said he saved some think in notes if he wipe it he will lose 5000 $
I said please can you inter my phone without reset factory it.I told him do you know your email password he said.i cannot connect wifi and network ,Cuz it's on screen
someone help .
Regards,
Sorry for my English.
Click to expand...
Click to collapse
the singing in to unlock procedure doesn't require any kind of data connection as it compares the credentials entered to the google account already registered in the device without needing a data connection
karoom95 said:
the singing in to unlock procedure doesn't require any kind of data connection as it compares the credentials entered to the google account already registered in the device without needing a data connection
Click to expand...
Click to collapse
We tried it many times .Please someone help us.
I'm hesitant right now, cause I might just assume that someone might have stolen a phone and now asks for how to unlock it. But anyways, there was just a piece of information on cracking pattern-lock on xda. Google might help you find it.
darth_mickrig said:
I'm hesitant right now, cause I might just assume that someone might have stolen a phone and now asks for how to unlock it. But anyways, there was just a piece of information on cracking pattern-lock on xda. Google might help you find it.
Click to expand...
Click to collapse
no no no please.I mentioned of my past threats ,I have a shop .every day difference case will come to my shop to fix it for them.You can see my other threats.they are for difference devices.
Help please.
Do you have CWM Recovery or root at least? Android version, etc..
marcellocord said:
Do you have CWM Recovery or root at least? Android version, etc..
Click to expand...
Click to collapse
No i don't ,But i got another idea .If i update it via odin will the information in note will be removed? I mean all data saved or part of it will be wiped?
I can reset factory it.But his owner said he saved Sth in notes if he lost it he will lose a lot of money.
Thanks for help i used youtube,But still no solution.
Dylan Bay said:
No i don't ,But i got another idea .If i update it via odin will the information in note will be removed? I mean all data saved or part of it will be wiped?
I can reset factory it.But his owner said he saved Sth in notes if he lost it he will lose a lot of money.
Thanks for help i used youtube,But still no solution.
Click to expand...
Click to collapse
flash the stock rom again and it will be done
also u will have all data and apps
Supportss....
Dylan Bay said:
No i don't ,But i got another idea .If i update it via odin will the information in note will be removed? I mean all data saved or part of it will be wiped?
I can reset factory it.But his owner said he saved Sth in notes if he lost it he will lose a lot of money.
Thanks for help i used youtube,But still no solution.
Click to expand...
Click to collapse
If have saved something in notes it might be sync with gmail acc...
You can recover the password if really know it....
guess its not your girlfriend mobile you spying around....
isnt that bad to use the other people property....
last option would be flash custom kernel...
wipe and recover....
himanshu_1502 said:
flash the stock rom again and it will be done
also u will have all data and apps
Click to expand...
Click to collapse
If i use stock rom and use odin to flash it ,Do all the data will be saved?
For other person who talk about spy.
i said to you guys.I have a shop i fix it to people it's not mine.I make money when i fix it to them.I have a small shop in Iraq.
If the phone has usb-debugging on. You can use adb to delete the pattern. How to do it was on news (of xda) a while ago. You should be able to find to find it from there.
Sent from my GT-I9100 using xda app-developers app
Dylan Bay said:
If i use stock rom and use odin to flash it ,Do all the data will be saved?
For other person who talk about spy.
i said to you guys.I have a shop i fix it to people it's not mine.I make money when i fix it to them.I have a small shop in Iraq.
Click to expand...
Click to collapse
if you flash stock rom without wipe data factory reset , your data'll save and the pattern lock is still the same.
if you wipe it, you will lose your data(but files in storage still the same if doesn't format) at all.
Makrilli said:
If the phone has usb-debugging on. You can use adb to delete the pattern. How to do it was on news (of xda) a while ago. You should be able to find to find it from there.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
thank you if you let me know the link i will be greatful .my Enlish is not good.

[Q] Cant log in on "too many pattern attempts" screen

Hi everyone.I have a Samsung Galaxy Ace.Recently i changed my unlock pattern but i forgot it.Now im at the "too many pattern attempts" screen(i need to sign in to google account).I know my ID and password but it still says invalid username or password when i type it.I wanted to do a factory reset and i have a problem there too.When i boot into recovery mode it automatically opens cwm recovery.When i go to wipe data there,it says data successfully wiped but i still need to sign in with google account.I dont have internet conenction on phone since i cant enable Wi-Fi because the phone is locked.Can somebody help me?
Renivius said:
Hi everyone.I have a Samsung Galaxy Ace.Recently i changed my unlock pattern but i forgot it.Now im at the "too many pattern attempts" screen(i need to sign in to google account).I know my ID and password but it still says invalid username or password when i type it.I wanted to do a factory reset and i have a problem there too.When i boot into recovery mode it automatically opens cwm recovery.When i go to wipe data there,it says data successfully wiped but i still need to sign in with google account.I dont have internet conenction on phone since i cant enable Wi-Fi because the phone is locked.Can somebody help me?
Click to expand...
Click to collapse
Restore CWM backup if you had any..
OR
flash stock Rom usinn Odin...
Piyush Pastor said:
Restore CWM backup if you had any..
OR
flash stock Rom usinn Odin...
Click to expand...
Click to collapse
I will try to flash stock room,i just have one question.Will I still have root?If not,will flashing stock ROM get my warranty back?
Renivius said:
I will try to flash stock room,i just have one question.Will I still have root?If not,will flashing stock ROM get my warranty back?
Click to expand...
Click to collapse
Yes
it will get your warranty back ..
and it will not have root while you can root manually after flashing
so happy flashing
Piyush Pastor said:
Yes
it will get your warranty back ..
and it will not have root while you can root manually after flashing
so happy flashing
Click to expand...
Click to collapse
Thanks.Ok i tried but Odin doesnt detect my phone.I cant enable mass storage transfer(the thing you need to do to be able to access phone from PC) but i dont think this is the problem.Any help on this?I really dont know what to try else lol.I have installed KIES and i checked its not running.Also i think USB debugging is turned on but i cant really check because i cant unlock my phone :crying:
P.S. seems like the problem is my phone since even KIES cant find my phone,anything i could do?
Renivius said:
Thanks.Ok i tried but Odin doesnt detect my phone.I cant enable mass storage transfer(the thing you need to do to be able to access phone from PC) but i dont think this is the problem.Any help on this?I really dont know what to try else lol.I have installed KIES and i checked its not running.Also i think USB debugging is turned on but i cant really check because i cant unlock my phone :crying:
P.S. seems like the problem is my phone since even KIES cant find my phone,anything i could do?
Click to expand...
Click to collapse
flash any other Rom
or check if this works:- http://forum.xda-developers.com/showthread.php?t=2225695
Piyush Pastor said:
flash any other Rom
or check if this works:- http://forum.xda-developers.com/showthread.php?t=2225695
Click to expand...
Click to collapse
Hmm thank you,i will try that.Lets see what happends.
Renivius said:
Hmm thank you,i will try that.Lets see what happends.
Click to expand...
Click to collapse
Since you are new to xda..
so you might not be knowing but..
its good if you dont say thank you in a post...
for that reason
we have a thanks button..
u may use it
Piyush Pastor said:
Since you are new to xda..
so you might not be knowing but..
its good if you dont say thank you in a post...
for that reason
we have a thanks button..
u may use it
Click to expand...
Click to collapse
Oh well i meant thanks for the suggestion,i will press thanks if it solves my problem :fingers-crossed:
Renivius said:
Oh well i meant thanks for the suggestion,i will press thanks if it solves my problem :fingers-crossed:
Click to expand...
Click to collapse
Ok i tried it,I did all the steps but when i reboot i still have the stupid gmail thing.Is there any way to enter stock recovery and wipe data from there?When i boot in recovery mode it automatically boots into cwm recovey.
Renivius said:
Ok i tried it,I did all the steps but when i reboot i still have the stupid gmail thing.Is there any way to enter stock recovery and wipe data from there?When i boot in recovery mode it automatically boots into cwm recovey.
Click to expand...
Click to collapse
Ok i managed to flash a stock ROM.Everything is fixed.I will thank you with a button this time

[Q] I wiped everything!!

Hi guys,
I found a stock rooted rom to flash, I have an issue mentioned in a previous thread which means i cannot connect to anything via usb.
I flashed the rom but it was bootlooped, so i went into recovery and did a factory reset.
I tried again but still bootloop, so i went into recovery again and did advance wipe for new rom (everything)
Then it wouldnt mount my external sd so i thought reboot into recovery and see if that works.
well it didnt lol all i get is the sony symbol and no further and i cant get into recovery. have double and triple checked!
Also tried to follow the brick solution but i cant connect to flash from the pc, it just says usb not recognized ( i have installed all the drivers, this seems to be the problem i have at the moment not being able to connect to the pc)
I have booked it in to sony as the usb isnt working and the hard drive is wiped im hoping there will be no evidence of root or custom recovery... please tell me this is the case so i can get the phone repaired under warranty?!
Any advice guys, lease dont be shy!
Oh and yes I know I'm a fool so we can forgo the posts calling me a dingbat ha ha
Jaffa1980
jaffa1980 said:
Hi guys,
I found a stock rooted rom to flash, I have an issue mentioned in a previous thread which means i cannot connect to anything via usb.
I flashed the rom but it was bootlooped, so i went into recovery and did a factory reset.
I tried again but still bootloop, so i went into recovery again and did advance wipe for new rom (everything)
Then it wouldnt mount my external sd so i thought reboot into recovery and see if that works.
well it didnt lol all i get is the sony symbol and no further and i cant get into recovery. have double and triple checked!
Also tried to follow the brick solution but i cant connect to flash from the pc, it just says usb not recognized ( i have installed all the drivers, this seems to be the problem i have at the moment not being able to connect to the pc)
I have booked it in to sony as the usb isnt working and the hard drive is wiped im hoping there will be no evidence of root or custom recovery... please tell me this is the case so i can get the phone repaired under warranty?!
Any advice guys, lease dont be shy!
Oh and yes I know I'm a fool so we can forgo the posts calling me a dingbat ha ha
Jaffa1980
Click to expand...
Click to collapse
You probably unlocked your BL so they will notice that. But you can allways try..
no the bootloader is locked as far as im aware you have to go through the sony website to unlock it
jaffa1980 said:
no the bootloader is locked as far as im aware you have to go through the sony website to unlock it
Click to expand...
Click to collapse
Don't worry mate they will not be able to know and your phone will be repaired without any issues.
cool thanks!!
jaffa1980 said:
no the bootloader is locked as far as im aware you have to go through the sony website to unlock it
Click to expand...
Click to collapse
If the BL was locked there's no way to find out that phone is rooted. Cheers.
Sent from my D6503 using XDA Free mobile app
Thanks. I've sent it off... Fingers crossed lol

Samsung S3 memory full

My work colleague is an idiot - Despite warnings from his S3 that phone memory was low he continued taking videos and pictures and he has no sd card in the phone. Now the phone boots up but the pattern unlock screen is unresponsive. I offered to try to help him as he said "The last 2 years photos of my life are on there" so clearly a factory reset will lose them all so that's not an option.
So I installed Kies, thinking I'll just grab them to my PC for him - but alas no. MTP USB driver installation fails every time and yes I've googled my socks off, tried all the regedit fixes, even tried installing Win 7 32 bit on a spare hard drive.
I've checked that the ribbon connector for the screen is attached, tried linux boot disks that don't see the phone and now I'm all out of ideas. Any help would be vastly appreciated :fingers-crossed:
Hello,
Welcome to XDA.
Most of the time the screen being locked wont let PC interact with the device. There are many different models of S3, give me your model number and I'll guide you to where you can find answers.
You may can flash a custom recovery or a temporary recovery(not sure because I don't know what is available for the model you're working with and what isn't), if you can get one of those recoveries then you may can use the factory reset in recovery(it wont wipe his photos) or adb to get the phone working.
Remember to create an XDA account so you can post and reply in the forums.
Droidriven said:
Hello,
Welcome to XDA.
Most of the time the screen being locked wont let PC interact with the device. There are many different models of S3, give me your model number and I'll guide you to where you can find answers.
Click to expand...
Click to collapse
Hi there and many thanks for the welcome. The model number is GT-19300 :fingers-crossed:
Azarameus said:
Hi there and many thanks for the welcome. The model number is GT-19300 :fingers-crossed:
Click to expand...
Click to collapse
Your issue is unusual because of how it got that way, I'm not certain exactly which subforum or thread you need but I will link you to the GT I9300 Main Forum linked below:
http://forum.xda-developers.com/galaxy-s3
You can check through the subforums there for anything you think applies, the Q&A and the 2 development subforums are most likely where you will find help, this thread will be moved to the GT I9300 Q&A forum linked below:
http://forum.xda-developers.com/galaxy-s3/help
If you get replies you can check them and respond there, you might want to find some off topic threads to post in until you have at least 10 posts so that you can post in the development forums there if you need to, there is a 10 post minimum before you can post there. Good luck.
Droidriven said:
Your issue is unusual because of how it got that way, I'm not certain exactly which subforum or thread you need but I will link you to the GT I9300 Main Forum linked below:
http://forum.xda-developers.com/galaxy-s3
You can check through the subforums there for anything you think applies, the Q&A and the 2 development subforums are most likely where you will find help, this thread will be moved to the GT I9300 Q&A forum linked below:
http://forum.xda-developers.com/galaxy-s3/help
If you get replies you can check them and respond there, you might want to find some off topic threads to post in until you have at least 10 posts so that you can post in the development forums there if you need to, there is a 10 post minimum before you can post there. Good luck.
Click to expand...
Click to collapse
Ok thanks again. I can get it into Recovery mode but all I've tried so far is clearing the cache, as I don't want to do anything that might lose his pictures.
Azarameus said:
Ok thanks again. I can get it into Recovery mode but all I've tried so far is clearing the cache, as I don't want to do anything that might lose his pictures.
Click to expand...
Click to collapse
If it is stock recovery then I believe if you can get to download mode then you can flash a custom recovery and flash the superSU zip to root the device then factory reset/wipe data, wipe cache and wipe dalvik cache, this will clear the lockscreen but won't erase his pictures, music, etc., it may let him back into his phone, he will just have to be careful because the device will be rooted and he could make things worse if he doesn't know what he's doing. If that works and he gets back in his phone but isn't comfortable with the risk of having a rooted device without understanding its usage then the device can be un rooted by going into the superSU settings and choosing the unroot and uninstall option. He'd still have custom recovery though. You might even be able to just flash the recovery to do the wipes and not have to root, I'm not sure about that though because I've never used recovery without root so I can't speak from personal experience.
I've never owned the i9300 so I'm not sure if you can do that or not safely from the state you are in so you may want to verify in this forum before you try it, but I don't see an issue with you doing it, its commonly used to root the S3 variants and doesn't wipe any important data or factory reset the device
Sent from my SCH-I535 using Tapatalk
Droidriven said:
If it is stock recovery then I believe if you can get to download mode then you can flash a custom recovery and flash the superSU zip to root the device then factory reset/wipe data, wipe cache and wipe dalvik cache, this will clear the lockscreen but won't erase his pictures, music, etc., it may let him back into his phone, he will just have to be careful because the device will be rooted and he could make things worse if he doesn't know what he's doing. If that works and he gets back in his phone but isn't comfortable with the risk of having a rooted device without understanding its usage then the device can be un rooted by going into the superSU settings and choosing the unroot and uninstall option. He'd still have custom recovery though. You might even be able to just flash the recovery to do the wipes and not have to root, I'm not sure about that though because I've never used recovery without root so I can't speak from personal experience.
I've never owned the i9300 so I'm not sure if you can do that or not safely from the state you are in so you may want to verify in this forum before you try it, but I don't see an issue with you doing it, its commonly used to root the S3 variants and doesn't wipe any important data or factory reset the device
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Whew, most of that went right over my head lol. An idiot's guide please? Bearing in mind that my PC can't currently connect to the phone I'm guessing that I need to put the custom recovery file (where to find one?) on an SD card via a PC card reader and try it from there in download mode? I think he'll be delighted just to get his pictures and videos back even if the phone never works again, so it being rooted won't be an issue.
Azarameus said:
Whew, most of that went right over my head lol. An idiot's guide please? Bearing in mind that my PC can't currently connect to the phone I'm guessing that I need to put the custom recovery file (where to find one?) on an SD card via a PC card reader and try it from there in download mode? I think he'll be delighted just to get his pictures and videos back even if the phone never works again, so it being rooted won't be an issue.
Click to expand...
Click to collapse
No, to get to download mode you need to have the phone off, then press and hold the volume down+home+power button, when you see the caution screen you press up, if you can get to this mode you may can flash a TWRP recovery through Odin from PC to phone.
But first, before we get to Odin, do you or he know what android version he had before this happened, Kit Kat? Lollipop? I need to see if there are locked bootloaders on your device builds and which ones they are and which are safe to flash TWRP, if the i9300 is like some of the other Samsung devices with certain locked bootloaders that can't be unlocked or downgraded then flashing TWRP could and probably would brick the device. I need some info so I can check for you.
Sent from my SCH-I535 using Tapatalk
Droidriven said:
No, to get to download mode you need to have the phone off, then press and hold the volume down+home+power button, when you see the caution screen you press up, if you can get to this mode you may can flash a TWRP recovery through Odin from PC to phone.
But first, before we get to Odin, do you or he know what android version he had before this happened, Kit Kat? Lollipop? I need to see if there are locked bootloaders on your device builds and which ones they are and which are safe to flash TWRP, if the i9300 is like some of the other Samsung devices with certain locked bootloaders that can't be unlocked or downgraded then flashing TWRP could and probably would brick the device. I need some info so I can check for you.
Sent from my SCH-I535 using Tapatalk
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I honestly have no idea which android build it is running on, as I can't get into the settings page or anything else and I very much doubt if my friend knows as he is pretty much clueless on such things, hence the problem. All I know is that its a few years old and when it starts up there is a three.co.uk white screen icon before it gets to the unresponsive lockscreen. I am also almost as clueless with android devices (I'm only a PC guy) - so far my only experience has been to set up kodi with addons for TV viewing which is why I came here to ask you expert guys
Methinks I won't try to get into download mode just yet in case it makes things worse
All your help is much appreciated, thank you!
Azarameus said:
I honestly have no idea which android build it is running on, as I can't get into the settings page or anything else and I very much doubt if my friend knows as he is pretty much clueless on such things, hence the problem. All I know is that its a few years old and when it starts up there is a three.co.uk white screen icon before it gets to the unresponsive lockscreen. I am also almost as clueless with android devices (I'm only a PC guy) - so far my only experience has been to set up kodi with addons for TV viewing which is why I came here to ask you expert guys
Methinks I won't try to get into download mode just yet in case it makes things worse
All your help is much appreciated, thank you!
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The device was never updated, it never had stock upgrades? If not then I can narrow down what was on it, when was the device bought?
If you can boot to download mode and if it is recognized in Odin then you've got a chance, at the moment your PC isn't recognizing the phone but if it successfully connects to Odin then you've got a chance, otherwise I'm not sure what success you'll have.
Sent from my SCH-I535 using Tapatalk
Droidriven said:
The device was never updated, it never had stock upgrades? If not then I can narrow down what was on it, when was the device bought?
If you can boot to download mode and if it is recognized in Odin then you've got a chance, at the moment your PC isn't recognizing the phone but if it successfully connects to Odin then you've got a chance, otherwise I'm not sure what success you'll have.
Sent from my SCH-I535 using Tapatalk
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I would put a spare miniSD card in, flash TWRP recovery in odin, access the storage from there and copy the files to the SD card. Easy as pie.
The international version of the S3 (GT-i9300) already has an unlocked bootloader. So no problem there.
Important to note is that if the device is not rooted the TWRP recovery won't "stick" when the device is allowed to reboot automatically after the odin flash. So in odin you have to UNTICK(!) the reboot option and after flash reboot directly to recovery via holding Vol UP + Home + Power for about 7 sec.
Droidriven said:
The device was never updated, it never had stock upgrades? If not then I can narrow down what was on it, when was the device bought?
If you can boot to download mode and if it is recognized in Odin then you've got a chance, at the moment your PC isn't recognizing the phone but if it successfully connects to Odin then you've got a chance, otherwise I'm not sure what success you'll have.
Sent from my SCH-I535 using Tapatalk
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I showed him this thread at work earlier and although he growled somewhat at being called an idiot in my OP, he had to agree he was lol. It turns out he bought his partner the same phone around the same time so I checked and it has Automatic upgrades ticked and is on build 4.3 so we can hopefully assume the problematic one is on the same version. When I mentioned the possibility of bricking to him he became unsure as to whether I should proceed with flashing. If he was to send the phone to Samsung themselves would they be able to retrieve his data safely, albeit with some cost and waiting?
Thanks again for your input
Hawaiihemd said:
I would put a spare miniSD card in, flash TWRP recovery in odin, access the storage from there and copy the files to the SD card. Easy as pie.
The international version of the S3 (GT-i9300) already has an unlocked bootloader. So no problem there.
Important to note is that if the device is not rooted the TWRP recovery won't "stick" when the device is allowed to reboot automatically after the odin flash. So in odin you have to UNTICK(!) the reboot option and after flash reboot directly to recovery via holding Vol UP + Home + Power for about 7 sec.
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That sounds good - all he wants is his files back safely. It certainly isn't rooted. So once that is done and I'm back in recovery mode how do I get out of there, just reboot it from there?
Thanks for the help, it is much appreciated
Azarameus said:
That sounds good - all he wants is his files back safely. It certainly isn't rooted. So once that is done and I'm back in recovery mode how do I get out of there, just reboot it from there?
Thanks for the help, it is much appreciated
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Yes, after you copied the files via the "File Manager" in TWRP you simply choose "reboot system". Rebooting to system will automatically restore the original recovery you are used to. Or you can choose to shutdown in TWRP, remove the SDcard "safely" first and then reboot.
Even more: After you copied all the photos/videos from internal storage (which should be under /storage/sdcard0/DCIM/camera) to SDcard you could simply delete a few of those.
If them taking up too much space is the problem for the lockscreen not working, deleting a few would of course free up some space again, which would then most likely make the lockscreen work again.
But let me make one thing clear: Flashing anything always brings with it the slight(!) possibility something could go wrong, because you are writing to the EMMC of the phone. BUT I can't imagine a samsung staff member doing anything different. He/she would also need to gain access somehow...
After all it's your choice but hundreds of people (including me) have used odin and twrp on different devices for years now without any problem whatsoever. :good:
--- Edit ---
Ah one more thing. I would definitely make a full backup (System/Data, EFS and bootloader) while I'm at it! You just choose "backup" in twrp, then the "MicroSD card" under "storage" and go from there. Pretty self explanatory. Never hurts to have a backup!
Hawaiihemd said:
Yes, after you copied the files via the "File Manager" in TWRP you simply choose "reboot system". Rebooting to system will automatically restore the original recovery you are used to. Or you can choose to shutdown in TWRP, remove the SDcard "safely" first and then reboot.
Even more: After you copied all the photos/videos from internal storage (which should be under /storage/sdcard0/DCIM/camera) to SDcard you could simply delete a few of those.
If them taking up too much space is the problem for the lockscreen not working, deleting a few would of course free up some space again, which would then most likely make the lockscreen work again.
But let me make one thing clear: Flashing anything always brings with it the slight(!) possibility something could go wrong, because you are writing to the EMMC of the phone. BUT I can't imagine a samsung staff member doing anything different. He/she would also need to gain access somehow...
After all it's your choice but hundreds of people (including me) have used odin and twrp on different devices for years now without any problem whatsoever. :good:
--- Edit ---
Ah one more thing. I would definitely make a full backup (System/Data, EFS and bootloader) while I'm at it! You just choose "backup" in twrp, then the "MicroSD card" under "storage" and go from there. Pretty self explanatory. Never hurts to have a backup!
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Ok thanks again. I am going to attempt this tonight, will update on any progress
Azarameus said:
Ok thanks again. I am going to attempt this tonight, will update on any progress
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Well, that worked! My idiot friend is happy now. Thanks a million for the help - you guys ROCK!
Azarameus said:
Well, that worked! My idiot friend is happy now. Thanks a million for the help - you guys ROCK!
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Nice! And were you able to get the lockscreen working again?
Hawaiihemd said:
Nice! And were you able to get the lockscreen working again?
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Yes indeed, all is working now as it should. The village idiot actually danced off to his car when I returned his phone - he has strict orders from me to move all his stuff to the SD card and make regular backups to his PC!
Thanks again - would never have done it without you guys

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