Related
This problem started tonight. I just returned my first EVO 3D on Monday morning, because of problems. I am on second EVO 3D. The first EVO 3D I got on the 24th had intermittent charging problems, where the light wouldn't go on all the time, and had problems charging. It turned out to be a bad port. I had no problems exchanging that EVO 3D. The second one seemed to be fine all day Monday and shut down and charged with not problems Monday night. Today I used it all day and just went to shut it down just like I always do, and plugged it in to the charger. No red light came on at all. I said, oh no, hear I go again. I went to turn on the EVO 3D and nothing happened. I would not start at all. I decided to pull the battery out and put it back in after a minute, and, of course, everything is fine now, at least for tonight. If this happens again, tomorrow night, Wednesday, I will bring it back to Sprint for one last exchange. This time I will try another Sprint Corporate store, instead of the one I got the first two. Hopefully the third time the charm. After three exchanges, I will give up on the EVO 3D, and probably wait until the Motorola Photon comes out. I really hope this doesn't happen, because I really don't like BLUR and I do like the EVO 3D.
Anyone else who had this problem in the last few days, are you still having this problem or have you already exchanged it?
I am hoping this is a one time thing,
Try turning fastboot off. It's under power in settings
Sent from my PG86100 using XDA Premium App
On some phones, there is an issue where if the USB cable is plugged in, you won't be able to turn on the phone. Had this weird issue myself, but realized it's the USB cable.
check your mem card.
if you've had 2 devices do this I'd say the device is not likely the issue.
or its possible this was patched in the OTA updates
try it without your mem card
change your usb cable
change your outlet your using.
i had the same thing happen to me within an hour of getting my phone on launch day. took it right back and they swapped it out for a new one.
they said i was the only person this happened to, but i said check the internet, its happening to others.
they tried the taking out mem card, new mem card, diff cable, pulled the battery out and put it in a new 3d and it worked, so its not the battery, letting it sit for a while, nothing.
i think something just fries on the motherboard and kills the phone randomly, but if it doesn't happen within a few hours or so of you getting the phone you should be good.
I find it real funny that people are so butt hurt when things happen to a phone when it first releases lmao. Come on now its new tech you guys go through all the trouble of exchanging things when it doesn't work to your liking when you should know off top that it ain't gonna be perfect when you first get it.
Sent from my PC36100 using XDA Premium App
DaYoung1 said:
I find it real funny that people are so butt hurt when things happen to a phone when it first releases lmao. Come on now its new tech you guys go through all the trouble of exchanging things when it doesn't work to your liking when you should know off top that it ain't gonna be perfect when you first get it.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
when you say "aint work to your liking", you know were talking about not working at all right
I had a defective one that kept rebooting and i was using it on the charger. The finally it stopped rebooting but then screen would stay black but still backlit after Sprint message. Sometimes you just get a defective product out a bunch since things are made in bulk you usually find out in the first few days while charging. Happens on a lot things. Haven't any problems with my second. Btw photons tegra 2 isn't even close to as powerful as the Snapdragon 3 so you would be getting a lesser phone months later.
This happened to me earlier today. I powered it off to save battery for later since it was getting low. When I went to turn it on... it just wouldn't turn on. After pulling the battery, it turned on right away.
The first EVO 3D that I returned on Monday only had an intermittent charging problem. I never had a problem of it not turning on, it just would not charge at times. The one that I got as a replacement, brand new EVO 3D, worked great yesterday, with no problems. I shut it down like I normally would do at the end of the day. The battery level was at 20%. I plugged in the battery charger (HTC one that came with the phone) and nothing happened. I then switched to two different outlets. Still the same. I got a different USB cord to see if it was the cord. Still the same problem. I had a travel charger, and tried it to see if that would make a difference. Nope, it still didn't work. So, that is when I decided to pull the battery. After pulling the battery and putting it back in, everything worked fine. I did notice that the phone was warm last night after extensive use of the phone all day. My daughter and I put it through the ringer, testing all the different features, ie, games, pictures, movies, internet, email, music, etc. The battery life was actually great yesterday. I do have the Otterbox Commuter Case on the phone if that makes a difference.
This morning after recharging, the phone turned on with no problem. I will have to see if it does it again tonight, or was it a small glitch. I guess this is why I have a 30 day return/exchange policy. I did do everything that people had suggested. I put in a 16 GB 6 speed microSD card in it, and tried the 8 GB that came with the phone also.
Problem might be caused by Update!! Read My last post.
A little update. I was on the phone with Tech support about the problem of the phone not starting up and the battery pull was the only way to get it to work. So he wrote down all the of what I did. He had me shut the phone down to see what would happen, since I had it on since early this morning. Sure enough, it wouldn't start again. He told, don't do anything and leave the phone alone and go to the Sprint store to exchange it. Well, I am now off to the store to get my 3rd EVO 3D. Hopefully 3 is my lucky number. Anyone else having this many problems. I must be the most unluckiest person.
This happened to me today. I was on the phone, battery died. I plugged it into the car charger, never got a charging light. Waited till I got home and put it on my home charger, no light. Pulled battery, back to normal.
I had the same troubles. Wiped phone took updates and it was fine for a few hours then Frozen. Sprint sending me out a new one. Hopefully second times a charm.
This happened to me today, but differently. I had about 35% left on my battery, so I plugged it into my work computer to charge before I left for the day. I had left it alone for a few minutes, and went to go check Facebook. Interestingly, it wouldn't turn on, nor was the charging light on. I pulled it off the cable, still wouldn't turn on. Pulled the battery, put it back in, wouldn't turn on. I plugged it in, and the computer recognized it like it was turned on. It tried to install drivers for QHSUSB_DLOAD. But the screen wouldn't come on, nor would the charging light come on. Ended up having to take it to the Sprint store and they gave me a new one.
Definitely a shocking experience for a phone only 6 days old.
I have no problem from day 1
Sent from my PG86100 using XDA Premium App
SAME thing happened to me, needed a replacement
and here was my experiment (Across multiple posts, none of which gathered many ****ing replies. Interesting how this one is)
At first I thought it had to do with my 32gb memory card, then I thought it had to do with fast boot, then I thought it had to with hacking, then I thought it had to do with certain cables, then I thought it had to do with the extension cord, then I thought it had to do with using a USB 3.0 extender cable. Needless to say it was none of those.
Check my thread: http://forum.xda-developers.com/showthread.php?t=1137683
I could reproduce this every single time without fail as long as I had fast boot off and powered down the phone with the charger in it.
After a while of trying to understand the cause, I broke it even more to the point where it wouldn't turn on regardless if I had a memory card in there or not, as long as a cable was plugged into the charging port, it would cease to turn on! At any rate, I went to the Sprint Store yesterday, and none of the floor models had that issue so I swapped it out. After battling it out with a Sprint Tech who thought he knew what he was doing, he eventually caved--as if I couldn't get a replacement anyway since within 30-day return policy. So far, my new EVO 3D isn't doing this, but you best believe if it does, I'm returning it and getting a Nexus S 4G instead.
I'm not sure if I should try a hard reset to see if it'll fix it... or just ask for a replacement.
I had something weird happen. Not exactly the same issue, but odd. My phone has been giving me awesome battery life, I typically have been getting 16 hours of medium or so use. I charged my phone to full and took it off the charger at 1am to put by my bedside so I can use the alarm clock. I wake up late, my alarm didnt go off, so I click the power button on the phone and nothing happens. Phone wont turn on, I tried a battery pull.
I took the phone to a Sprint store and the tech tells me it powered up when he plugged it in, and that my battery had died during the 7 hours it was sitting on my night stand, and I've been getting over 16 hours a day on the battery. I found this odd, he put it on the charger for 15 minutes and my phone was at 50% battery so I dont really believe that it was a completely dead battery. There are some weird issues with the phone, and I rely on it for my alarm. Should this happen again, I'll probably return the phone and just wait for newer hardware revisions, as I love the phone.
Well, I got my third replacement EVO 3D today. I took it to the Sprint Corporate store that I got the first two. I went right to the Manager and had her help me with the phone's problem. She said there was no problem in exchanging the EVO 3D after seeing it not start up. She pulled the battery, just like I told her she should do, and said it most likely would work fine after the pull. Sure enough it worked again. I talked to her about what would be causing the problem with now two returned phones. She said that other Managers were talking to her about the problem, and they believe that it was caused by the update Sprint and HTC pushed to the phone . She told me I should not do the update for the phone until a new update comes out. I am going on Vacation in two days and I need to make sure I have a working phone, so if my phone will work without the update, that is what I will do. Sprint hasn't admitted yet there is a problem, but it sounds like internally they know something is wrong. If anyone else is having this problem, I would go to Sprint store or wherever you got the phone, and get a new phone and not update until a new update is available. I intend to call Sprint and let them know after a week or two, if my phone is working properly, that the update was most likely the problem.
What's the AC charger you use? I cannot meet this issue with HTC EVO 3D official AC charger. Maybe you use another brand's Micro USB charger but not HTC EVO 3D official AC charger.
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Click to expand...
Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Click to expand...
Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.
Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
Click to expand...
Click to collapse
Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
Click to expand...
Click to collapse
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
Click to expand...
Click to collapse
Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.
I am not sure if this is the right place to ask but I have some serious issues with the phone. I bought a Sprint LG G5 for about 290$, quite a bargain I would say. I got the phone, and it seemed to be in working order. Then when I updated the phone, the G5 started to bootloop. After a couple hours the phone seemed to sort itself out. It was okay for a while, so I put in my ATT sim card (so I can use it as my main phone) and the phone did not recognize the sim card, which i realize now because sprint uses CDMA and ATT uses GSM. But after I took out the Sim card the phone started to freak out. It went through a bootloop phase again until it just shut off for a long time. I put it on the charger thinking the battery must be dead and let it sit overnight. The next day it didn't seem to turn on. No response at all, until I took out the battery a couple times and then presto it started to work.
The next day, the phone started acting funny again. It was freezing now and then and restarting. I took out the battery and i put it back in. It seemed to do okay there so I put it back on the charger since it was a bit low and went to go eat. After I came back, I found the phone dead. The phone was quite warm, and was just dead. Nothing turned on, tried the power button for 30 seconds and nothing. I tried hard resetting and nothing worked. I thought it was the battery but there is a charge since I put my tongue on it and i felt it tickle quite a bit. The phone gets warm on its own, which is weird since nothing comes out of the display, not even the LED works.
Anyone know whats wrong?
Sorry for the long post.
send it to repair or refund it. there could be so many things wrong like faulty hardware or software
I have two V60s on A11 and noticed for the past two nights one of them will reboot while charging. Only way I notice is because I have to use my PIN in morning to login in instead of fingerprint and one app indicates a restart. This is a replacement V60 that I have had for two days.
Any thoughts?
Are you sure that it's a reboot? I noticed that if I leave my phone idle for a couple of hours (not sure how many, maybe 4 or more?), some kind of security kicks in requiring that I enter my pattern instead of using the fingerprint reader. Pretty sure this has happened both on Android 10 and Android 11. I don't commonly leave my phone idle for 4+ hours during the day, but it has happened just enough for me to notice it. And it definitely wasn't a case of the phone just randomly rebooting itself on me in the middle of the day. THAT, I would have noticed.
Positive it is a reboot. I actually saw it happen this morning. Phone will just shut off and T-Mobile reboot splash screen comes on. I think it is not related to fingerprint reader bug as I have disabled the fingerprint reader on my lock screen/AOD.
Actually been noticing it happens now even when the phone is not charging. I wish there was a way to see which app is causing the problem or get some kind of log to know what is going on.
Hmmm, other than trying to isolate which app is causing the problem, I'd probably suggest a factory reset.
I actually removed all apps and left with factory defaults and it still rebooted during a charge. I have sent the phone back and awaiting a replacement. (This one was the 2nd year promise replacement for a dying G8)
I had to ship the phone back and get a replacement. Everything I tried did not work to stop reboot while charging.
My LG started to freeze, then reboot several times a day, while in use as well as overnight. Sometimes boot loops directly after the logo, so not OS or app related, also without SIM or SD. I had the battery changed (still in warranty), but that behavior continued. So I got a replacement phone yesterday, since it was obviously a hardware issue (I guess it is a RAM failure).