I have had my lg g5 for roughly 3 month's, when I first got it if I used the torch app for any reason the phone will freeze and restart, But I did a factory reset of the phone and it fixed that issue for a while, over the last few weeks that issue came back! Now as of last night I charged my phone and it randomly crashed 4 times!
I am using the stock android that came with the phone..
any idea how I can fix this issue or could be it a hardware fault?
You could narrow it down if it is a problem with the charger, or maybe only with quick chargers, or the cable. If it happens with all kinds of chargers you can try a factory reset. If that doesn't help you will need to get it back to lg. You could also try some logging apps like catlog. But you will need to have one that immediately writes the logs to storage so you have at least something when it crashes...
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Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
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Click to collapse
Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
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Click to collapse
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
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Click to collapse
Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.
Starting last night my 3 day old V10 has begun rebooting itself randomly. It happens when I text, look at images in the gallery, reading Facebook or Reddit, taking pictures.
Has anyone else seen this behavior? What could be the cause of it? And how do I stop it from happening?
Sent from my VS990 using Tapatalk
I'm looking at the V10 for a upgrade from Verizon now that I'm off contract. Haven't seen this discussed as a V10 issue from my research. My current phone has a removable battery that started randomly rebooting. Maybe the battery is not seated properly. Try shutting it off, take off the back cover, pull and re-seat the battery after checking the contacts.
I'd take that badboy back to the VZ store for an exchange
Try uninstalling any sketchy apps then do a factory reset.
Take it back, get a replacement
Hey what did you do to resolve this? I have the same issue
also maybe it was just me but i noticed it when i was charging my phone. On a side note have you noticed when charging the phone and the screen off, the second screen maybe every 25 seconds blinks for a split second?
I am also having the same problem. I just got off the phone with LG product support. The lady I talked to said she had not had any calls regarding this issue yet. She recommended putting the phone in safe mode to see if its a downloaded app that is causing it or if that does not work to do a factory reset on the phone. She really didn't have any idea though. I don't think the safe mode approach will be any help but i might try a factory reset.
Factory reset doesnt work either it still reboots on its on. Mine is off and cant come back on
I have had the AT&T blue variant of the V10 for about 2 weeks. I don't have any issues with charging cables being loose regardless of whether or not the stock charger is being used as some users have mentioned. However, yesterday my phone's battery died completely and every time I tried to start charging it my V10 would automatically turn on and say to charge it to at least 5% before powering on then it would die. I left it on my bedside table last night unplugged (about 10 hours) and tried again to charge it again this morning. It seems fine right now but time will tell with that.
I'm also having an issue where the fingerprint scanner won't consistently recognize my fingers. Tried deleting fingers I added and it said they were deleted but they still show even after several reboots. And the phone also sometimes reboots on its own (done it about 3 or 4 times I think). I know it's not apps causing the reboot as I used the same apps on my Galaxy S3 and never had issues.
Anybody else having these issues or similar ones or know any fixes?
I got an LG G5 from TMobile about a week ago, and have been having nothing but problems. The first few days seemed okay, but then it started getting really warm, freezing and crashing a lot. I reset the cache and that seemed to help for a day or so, but I just now woke up to a green screen and tiny text on the phone. I couldn't read any of it (don't have a magnifying glass handy) and the phone was unresponsive.
I pulled the battery, now the phone won't even turn on. I can feel it vibrate once when I press the power button, but nothing else. If I plug it in I won't even get the battery charge icon or anything.
Any ideas? I'm thinking of just getting it replaced tomorrow.
It seems to have come back. Not sure what I did, but after many battery removals and plugging / unplugging it finally decided to come alove. Reboot about 10 times and now it's back.
Strange.
It started crashing and freezing again. Ended up getting it replaced at t-mobile.
Treytor said:
It started crashing and freezing again. Ended up getting it replaced at t-mobile.
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Yeah when the device starts acting up like that it's better to get it replaced fast instead of waiting to see if it resolves itself
Sent from my LG-H820 using XDA-Developers mobile app
Any trouble with your new device as of yet? Did they tell you the cause of the problems?
I have two V60s on A11 and noticed for the past two nights one of them will reboot while charging. Only way I notice is because I have to use my PIN in morning to login in instead of fingerprint and one app indicates a restart. This is a replacement V60 that I have had for two days.
Any thoughts?
Are you sure that it's a reboot? I noticed that if I leave my phone idle for a couple of hours (not sure how many, maybe 4 or more?), some kind of security kicks in requiring that I enter my pattern instead of using the fingerprint reader. Pretty sure this has happened both on Android 10 and Android 11. I don't commonly leave my phone idle for 4+ hours during the day, but it has happened just enough for me to notice it. And it definitely wasn't a case of the phone just randomly rebooting itself on me in the middle of the day. THAT, I would have noticed.
Positive it is a reboot. I actually saw it happen this morning. Phone will just shut off and T-Mobile reboot splash screen comes on. I think it is not related to fingerprint reader bug as I have disabled the fingerprint reader on my lock screen/AOD.
Actually been noticing it happens now even when the phone is not charging. I wish there was a way to see which app is causing the problem or get some kind of log to know what is going on.
Hmmm, other than trying to isolate which app is causing the problem, I'd probably suggest a factory reset.
I actually removed all apps and left with factory defaults and it still rebooted during a charge. I have sent the phone back and awaiting a replacement. (This one was the 2nd year promise replacement for a dying G8)
I had to ship the phone back and get a replacement. Everything I tried did not work to stop reboot while charging.
My LG started to freeze, then reboot several times a day, while in use as well as overnight. Sometimes boot loops directly after the logo, so not OS or app related, also without SIM or SD. I had the battery changed (still in warranty), but that behavior continued. So I got a replacement phone yesterday, since it was obviously a hardware issue (I guess it is a RAM failure).