Kenzo. Sensor buttons problem. False pressings - Xiaomi Redmi Note 3 Questions & Answers

Hi, everybody!
I bought Xiaomi Redmi Note 3 Pro (3/32) about 3 months ago. Global Developer firmware 6.11.3.
Phone worked fine until about 1 week ago I noticed its uncontrolled pressings on "Home" and "Back" buttons. It was rare events, but now it is almost impossible to use the phone. I tried to make factory reset, change firmware, but without success.
I have read on another forum, that it might be a hardware problem and screen replacement might fix it.
Maybe somebody has an idea how to fix this problem. Can screen replacement help in this situation?

Seems like a hardware problem. Rush to the nearest service center.

_Lexxx_ said:
Hi, everybody!
I bought Xiaomi Redmi Note 3 Pro (3/32) about 3 months ago. Global Developer firmware 6.11.3.
Phone worked fine until about 1 week ago I noticed its uncontrolled pressings on "Home" and "Back" buttons. It was rare events, but now it is almost impossible to use the phone. I tried to make factory reset, change firmware, but without success.
I have read on another forum, that it might be a hardware problem and screen replacement might fix it.
Maybe somebody has an idea how to fix this problem. Can screen replacement help in this situation?
Click to expand...
Click to collapse
If you have applied a screen protector of some kind, check through that it does not have any finger markings on it in the inside. I was facing a similar issue with my old Samsung Galaxy Y. If the issue is as I described, go to a phone store and get a new tempered glass applied on it! If the issue still persists, search on the MiUi forums, or go to the service centres. Hope they help you out!
Hit Thanks if I Helped You!
Regards,
PoseidonKing

PoseidonKing said:
If you have applied a screen protector of some kind, check through that it does not have any finger markings on it in the inside.
Click to expand...
Click to collapse
It is an actually interesting bug with the screen protector. Thank you for the idea!
But in my case this won't help. I removed protector and carefully cleaned the screen, but the problem still persists.
Now I'm trying to contact the service center.

_Lexxx_ said:
It is an actually interesting bug with the screen protector. Thank you for the idea!
But in my case this won't help. I removed protector and carefully cleaned the screen, but the problem still persists.
Now I'm trying to contact the service center.
Click to expand...
Click to collapse
Best of luck! Don't just say thanks, man. Hit the thanks button, it helps!
Hit Thanks if I Helped You!
Regards,
PoseidonKing

i also face sensor problem, miui 8 dev,

Haven't found any solution yet. Support said that they don't any official service in Ukraine, so they won't help. Screen replacement does not look like an option because I haven't found any proofs that this problem is related to screen only.

Related

[Q] [TOUCH ISSUE] help needed. The correct part to replace!!

Guys finally my Atrix too suffering from touch issues, dead spots on the screen, 2-3 touch points on screen, sleep/wake restores touch temporarily.... Since this phone is not released in my country India, most service centers refused to take this phone to repair I finally decided to buy the digitizer and give it to them! bought the following item
http://www.ebay.in/itm/281018075402...X:IT&_trksid=p3984.m1497.l2649#ht_2414wt_1041
Now i'm little confused, is this the thing to be replaced ??
Thanks :angel:
Looks like it.
ravilov said:
Looks like it.
Click to expand...
Click to collapse
Thanks a lot !!

Auto-brightness / Proximity sensor issue

Hello,
I have a Samsung Galaxy s6 Edge G925F with custom rom, i have a problem with my sensor.
I turn my auto-brightness in ON and nothing chang, it's always stay at the same level of brightness, i tested it, if it was a hardware problem with calling "*#0*#" but not, it work perfectly in that.
and for the proximity sensor, when i call someone, the screen turn automaticaly in black, same think, i tried to test hardware, it's work, when i call someone with What's App for exemple, it's work, but it's not work with phone dialer.
(Sorry for my bad english, i'm french)
Can someone help me ? I tried an other rom, same problem, other bootloader / modem, same again.
Same issue here! Don't know what the problem is. Sensor is working when being tested, but somehow system is not receiving that info. Factory reset did not help either. I am on stock everything (5.1.1).
and you have no problem with brightness in mode auto ?
Auto brightness is not working either. It is always at same output value, no matter what I do. And also navigation buttons are not lighting up anymore.
Phone is all stock. Not sure if I should try with other roms...
Sent from my Nexus 6 using Tapatalk
Oh, we have the exact same problem, I just noticed that, my softkey lighting doesn't work too.
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
If you find any solution to this problem please report it here and I will do the same. Hope we will be able to fix it .
Sent from my Nexus 6 using Tapatalk
Emzelim said:
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
Click to expand...
Click to collapse
I just checked this, and unfortunately it's not working...not recognized by the phone . Guess it's identical problem.
I did not touch any internals...just sent this phone for repairs, but they did not fix it because they found out that someone was already open it before. Now I do not know what to do.
Sent from my Nexus 6 using Tapatalk
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Emzelim said:
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Click to expand...
Click to collapse
Yes, as I wrote in my original thread phone had a problem with faulty battery. It was refurbished phone and seller stated that it has 2 years of manufacturer warranty, but as it turned out warranty was void because someone damaged that battery before and tried to fix it with some tape.
btw. everything else was working fine before we sent the phone for service. When they returned it all these problems started. I have ordered new battery and will replace that by my own I guess because Samsung is not responding to our messages. I guess my girlfriend will have to live with these issues if we are not able to fix them...
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
paviol said:
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
Click to expand...
Click to collapse
As we mentioned already...every sensor checking app is reporting that senors are working just fine. I removed the battery so can't try this app right now, but will definitely check as soon as I can, thanks.
Update regarding my situation: Since everything failed to fix this device or receive our money back, I decided to open the phone and check if anything else is wrong with it (besides battery) and guess what...audio jack port was completely broken. Plugging in headphones was working before it went to official repair centre, and now I know they broke it. But still I can't do anything about it because Samsung is refusing to fix it. My best bet is to replace that part together with battery and live with other issues.
Worst service I have ever experienced...
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Emzelim said:
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Click to expand...
Click to collapse
Please do! I also ordered whole usb connector board with headphone jack on it. Let's hope it will work.
btw. I just contented old battery back and tried this app. It is working great, so sensors are fine.
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Emzelim said:
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Click to expand...
Click to collapse
Same here! Just replaced and packed everything up few minutes ago. Working great!! Finally! I'm glad we managed to fix this one ...
Just dry up the edges. Try to blow the corners. It is just a little bit wet because the corners have little gaps that let water and dust in. I blow dried my phone and it fixed the problem. If you try to wipe screen with water and it gets inside the edges, problem comes back again
Ich have the same problem. But how can it be a hardware issue when the sensors are working in test module? I don't want to send it in :/
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
prov1kenobi said:
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
Click to expand...
Click to collapse
we are already finishing the year 2017 and apparently samsung continues to present the same defects !! Were you able to solve your sensor problem? Please take a look at my post and please help me!
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874 join please <<<<<<<<<<<

(HELP) second screen went off with main screen too

First, sorry for my bad English!
My V10 H901V20L now the sencond sreen turns off with the main screen too. Means when I turned off the main screen, the second screen went off too, and I can't do anyting with the second screen too. I have tried so many ways ( like turn OFF and ON again both in Settings > Display > Second Screen, flash many differentce roms after 4wipes) and it doesn't work.
I have searched in forum but seem like noone have a solution for this issue.
So can anyone help me!
I have followed this thread and enter "signboardtest", but seem like its not a solution for me.
https://forum.xda-developers.com/lg-...uired-t3253752
And I have tested my proximity sensor, it works nomarly. So I can't find out what is the problems with my V10.
Settings > Display > Second Screen > Turn ON Both Options
Double0EK said:
Settings > Display > Second Screen > Turn ON Both Options
Click to expand...
Click to collapse
Yes, I have tried turn both off and on again. But I didn't work.
You can flash tot
China user
andy_zhang said:
You can flash tot
China user
Click to expand...
Click to collapse
Yes, for sure, I had tried with stock rom .TOT, but it doesn't work too.
update : I had updated KDZ V20J and V20L thru LGUP but it didn't work too. Can anybody help me pls!!
Anybody have any ideals about build.prop. Did this file control the second screen?
Can anyone tell me that is the problem with the hardware or solfware pls!!
Looks like a hardware issue, might want to replace that screen
Sent from my LG-H901 using Tapatalk
luisoman2000 said:
Looks like a hardware issue, might want to replace that screen
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Can you expland me more. Cause the sencond screen works perfectly when the main screen ons.
You already tried wiping and several roms, so it is definitely not a software issue. If it was software the screen would have worked with at least 1 of the roms you tried.
Sent from my LG-H901 using Tapatalk
luisoman2000 said:
You already tried wiping and several roms, so it is definitely not a software issue. If it was software the screen would have worked with at least 1 of the roms you tried.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
You are the men. Cause I still cant believe that is a hardware problem, I had gg for it but seem like no one had the "deepest" problem like me
tuilakhang said:
You are the men. Cause I still cant believe that is a hardware problem, I had gg for it but seem like no one had the "deepest" problem like me
Click to expand...
Click to collapse
Guys HEEEEEEELLLLPPPPP!!!
I have exactly the same problem! Surely someone knows what could cause this? Why does the backlight go off with the main screen??? The display is working, because if you shine light into it, the date/time/notifications are there it's just that the backlight is going off!!!! Surely this is software?
I've factory reset and it made no difference but that doesn't roll back to LP... I just upgraded this phone to the latest software when I bought it so don't know if it had this issue from new.
Sorry to take over the thread, will delete and start a new one if people would prefer.
Don't see how it can be hardware at fault???
Thanks in advance for any help?!
kennish said:
Guys HEEEEEEELLLLPPPPP!!!
I have exactly the same problem! Surely someone knows what could cause this? Why does the backlight go off with the main screen??? The display is working, because if you shine light into it, the date/time/notifications are there it's just that the backlight is going off!!!! Surely this is software?
I've factory reset and it made no difference but that doesn't roll back to LP... I just upgraded this phone to the latest software when I bought it so don't know if it had this issue from new.
Sorry to take over the thread, will delete and start a new one if people would prefer.
Don't see how it can be hardware at fault???
Thanks in advance for any help?!
Click to expand...
Click to collapse
this is what exactly happen to mine. But I had searched for it for months, and didn't have any solution. Only roll back to LP I didn't try.
tuilakhang said:
this is what exactly happen to mine. But I had searched for it for months, and didn't have any solution. Only roll back to LP I didn't try.
Click to expand...
Click to collapse
This is crazy... it's probably something simple to some of the guys on here?. Oh well I'll just see if the seller will accept that it's faulty and send me another one. How did you get sorted or didn't you?
kennish said:
This is crazy... it's probably something simple to some of the guys on here?. Oh well I'll just see if the seller will accept that it's faulty and send me another one. How did you get sorted or didn't you?
Click to expand...
Click to collapse
Unluckily, I got this phone from my friend and it broke after a few time, so I can't send it back to my friend and have to find a solution.
Some say that an harware issues. But I cant get it. The second screen works perfectly with the main screen, but lights out. @@
tuilakhang said:
Unluckily, I got this phone from my friend and it broke after a few time, so I can't send it back to my friend and have to find a solution.
Some say that an harware issues. But I cant get it. The second screen works perfectly with the main screen, but lights out. @@
Click to expand...
Click to collapse
That's bad for you... unlucky.
Can you recall what (if anything) may have caused it to stop working? I'm wondering it mine went bad after LG bridge software update and restore from previous V10 (H961N).
Sent mine back and got another coming this week.. fingers crossed this time. Might update it the same but maybe not restore? or not restore settings at least?
Got my new one. Working fine except it's maybe a tad dimmer compared to my previous V10s second screen. There's definitely variation as it won't go off with my finger over the proximity sensor whereas my brothers one does (this just dims right down). A piece of cardboard or paper shuts it down. But most importantly, it does go off in my pocket... or else the wifi, sound, flashlight etc would be getting switched the whole time.
I solved this problem by checking PINs on mainboard for the second Flex Cable for LCD of LG V10, see the video, READ comments here https://www.youtube.com/watch?v=hpeVAqgU94s, so in my case one of three PINs was folded little, so one PIN contact didn't touch the second Flex Cable and this caused the problem...

Lg h860 GHOST TOUCH PROBLEM

Hello guys,
As i mentioned in the title, i have a problem with my lg h860 variant, this problem is called ghost touch.
Someone have this problem, or any solution...i really don't know what to do, i would like to know if is a software issue or hardware, because i really don't wanna buy a new display if i am not sure about the problem.
Regards.
Oculle said:
Hello guys,
As i mentioned in the title, i have a problem with my lg h860 variant, this problem is called ghost touch.
Someone have this problem, or any solution...i really don't know what to do, i would like to know if is a software issue or hardware, because i really don't wanna buy a new display if i am not sure about the problem.
Regards.
Click to expand...
Click to collapse
As far as I know, ghost touch is almost always a digitizer hardware problem, but I stand to be corrected on that. Have you tried pulling the battery and leaving the phone off for a while (15+ minutes)?
Hai Karate said:
As far as I know, ghost touch is almost always a digitizer hardware problem, but I stand to be corrected on that. Have you tried pulling the battery and leaving the phone off for a while (15+ minutes)?
Click to expand...
Click to collapse
yes, i tried, and nothing has changed
any other ideeas?
Oculle said:
yes, i tried, and nothing has changed
any other ideeas?
Click to expand...
Click to collapse
I don't think you have that many options. Here are the things I would try, in order:
- Open the phone and disconnect the screen from the motherboard, then reconnect it
- Factory reset (back up the phone with LG Backup, or TWRP if you have a model that supports it)
- Replace the screen
I have a feeling that a factory reset isn't going to do much of anything, but it's worth trying before you spend money on a new screen.
Re: ghost touch
I had mine doing the same thing, I'm on a h820 however the screens weren't different amongst the variants as far as I know. Was able to get an oem replacement on Amazon for like 68$. The install wasn't all too difficult and did alleviate the ghost touch. Mine was bad bad before changing out the screen. Like it would press and hold the home button or the back button and make the phone unusable. No problems with the new screen so far.
Here's a link to the one I bought. It was two numbers off from the original one on the underside of the screen where the LG info is stamped.
Well it won't let me post the link.. Not enough posts. But it was from a US seller and said oem in the listing title.
Oculle said:
Hello guys,
As i mentioned in the title, i have a problem with my lg h860 variant, this problem is called ghost touch.
Someone have this problem, or any solution...i really don't know what to do, i would like to know if is a software issue or hardware, because i really don't wanna buy a new display if i am not sure about the problem.
Regards.
Click to expand...
Click to collapse
have you tried the touch screen calibration settings?

Question Pixel 6 fingerprint sensor calibration

Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Thank you all for the replies.
vandyman said:
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
Click to expand...
Click to collapse
Okay, I'll try again.
bobby janow said:
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
Click to expand...
Click to collapse
Yes, this is where I got started actually.
44Stretch said:
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Click to expand...
Click to collapse
I somehow got in contact with google support yesterday, but the "fingerprint scanner guy" was busy they said, and they'll contact me via email. I will post here if they give me a solution. I was wondering if flashing the factory image will solve the issue.
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
44Stretch said:
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
Click to expand...
Click to collapse
I didn't get a proper response from google. However, I got a response in an iFixit forum.
"Hey Tilan, speaking as a Google Certified Technician, through the pixel repair process, there is currently issues with the finger calibration connection via Windows. So far, all of my store’s computers are not able to properly run the fingerprint calibration. The only time that I was able to make it successful was through another android phone, in this case was my Pixel 5, and another Chromebook. Got news that some other location starts to have it working on their computers, but don’t take my words for it"
I still haven't tried this though.
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
I received an update on Dec 14th for pixel 6. Unfortunately, it didn't fix the issue
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
zapster27 said:
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
Click to expand...
Click to collapse
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Are there just some people's FPs that just work well with many diff kinds of phones and with both optical and ultrasonic FPS? I've used Samsung's versions, OnePlus and Google now and I never ran into any issues using their FPS.
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Click to expand...
Click to collapse
This issue was reported to google at https://issuetracker.google.com/218761008. follow it for more updates
I am also having similar issues. Did anyone find a solution?
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Click to expand...
Click to collapse
I also tried to swap the fingerprint sensor from my old screen to my new screen now. It's a bit tricky as I wasn't able to make it perfectly centered / flat the first time, so I had a lot of issues first to get it to read. I opened it up again, cleaned the back glass for the sensor cutout, and used a heat gun to melt the glue and was able to get it centered and flat this time.
Thanks for the tip!
It feels like the calibration software isn't going to be working anytime soon, and this is the way to do it for now.
Is there really no way to get the fingerprint scanner working again after a screen repair? There must be a way....
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
imranqd said:
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
Click to expand...
Click to collapse
Rather bad form to tack your question onto an unrelated thread. But, if looking for parts, iFixit. Google opened a parts store in collaboration with them.
Hello
Im on same situation, my display are broken... any new about software of google?
Btw, anyone recommend a display?
Best regards
any solution for this , my display got broken , bought display from ifixit its on the way ..should i swap the sensor or not , i think swapping is tricky i need to keep the sensor which comes with the new display .. please help me regarding with this .

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