Hi,
Anyone could help me with a weird behavior of Xperia Z Ultra of my sister?
THE PROBLEM:
- Trying to power it on, it boots up and stuck on "Sony Xperia" logo with no notification led sinalization.
- Once stucked on "Sony Xperia" logo, there is no response from pushing any combination of buttons ("POWER"; or "VOLUME_UP" + "POWER"; or "VOLUME_DOWN" + "POWER"). It is only possible to power it off pushing (and waiting for 3 vibrations) the red button besides the microSD card slot.
- Once powered it off, recharge is possible pluging it to the wall charger, the red led keeps solid until around 90% and then the notification led turns solid green and keeps charging until 100%. (It is possible to see the battery charge icon briefly pushing the "POWER" button).
My sister says that she has never did a system update, so it may have the stock firmware and locked boot loader; and this problem occurred few weeks after the end of the warranty during normal operation at low battery charge... when suddenly self powered off by battery discharge; after that, she plugged it at wall charger and tried to power it on, but everytime it keeps stucked on "Sony Xperia" logo since then.
MODEL IDENTIFICATION
On a stick at its box says:
Model: C6843 / Xperia Z Ultra
SI 1276-0910.12 PB
FIX TRY 1:
My first try to fix the problem was using the last version of Xperia Companion software in Windows 7 Ultimate SP1. I selected the option "Software Repair" and, following the instructions, connected the device to the USB holding the "VOLUME DOWN" button; the notification led fast blinked once red, and faster blinked once green and then turned off; Windows installed "SOMC Flash Device" driver. Aparently, the device was detected and showed the software version available to repair: 14.6.A.1.236-R3D and the repair process had gone to the end with no errors. But, after disconnected the device from USB and tried to power it on, its behavior keeped unchanged... keeped stucked on "Sony Xperia" logo.
I tried one more time with software repair of Xperia Companion, but this time I connected the device to the USB without holding any button, and for my surprise, it had gone to the end of repair process without errors! It seens like the device stucked in flash mode but without notification led sinalization!
FIX TRY 2:
I downloaded the last version (0.9.22.3) of Flashtool software of Androxyde and the last version of XperiFirm (v5.0.0).
I executed XperiFirm and browsed looking for my model/customization firmware and it showed that it has 3 firmwares for the model C6843, but curiously, there is no firmware available for my local customization SI (CDA) 1276-0910... So, I downloaded both CDA available for my country (Brazil): 1277-0849 and 1277-7513.
Using the Flashtool, I created the bundle and flashed the first (1277-0849) firmware version 14.6.A.1.236_R3D with no errors, but the problem keeped unchanged. I repeated the process with the second (1277-7513) firmware version 14.6.A.1.236_R5D, but with the same results.
Looking at the Flashtool's log, we can see that the device is detected as:
"...
Current device : C6843 - BY900EB69A - 1277-0849_R3D - 1276-7278_14.6.A.1.216 - DTV-LTE_14.6.A.1.216
..."
This is a bit confusing: witch is the CDA of my sister's device? The one on the stick at its box (1276-0910) or one of the log above (1277-0849 or 1276-7278)? I know that it is a DTV device (DTV = Digital TV).... but, anyway... none of the firmwares is fixing the problem.
I've already tried a downgrade: I downloaded a FTF from xda (C6843_14.4.A.0.108_BlueEther.ftf) and sucessfully flashed it, but also did not solve the problem. In this case, the logo at boot loader changes a little (it shows only "Sony", while in the last versions shows "Sony Xperia") proving that the boot loader is being written.
I've repeated all tries using the previous version of Flashtool (0.9.18.6), but with no different results.
As I observed when I using Xperia Companion, the same occurred with Flashtool in all tries: the device seems to be stucked in flash mode without notification led sinalization.
I've already searched xda and google for a solution, I've read lots of pages, I've tried several tips, but with no success.
Anyone have any idea of what I can do to fix the problem? :fingers-crossed:
Thank you.
Hi
I have a similar problem,
I was on AICP with the debugging mode on.
I try to flash my ZU with the the Stock ROM, I have download the files from the last version of XperiFirm of my country (France)
Here are de spec of the files :
Model: Sony Xperia Z Ultra (C6833)
Firmware version: 14.6.A.1.236_R4D
Region: Central Europe 1 (Generic) [1276-2235]
Android version: 5.1.1
Then i created my FTF file and start to flash it with flashtool
The first error appear, it was a problem with the loader.sin
Second try. I choose to flash it again and then a problem appear, it was about the system.sin this time !
The error said that i need to turn on my debbuging mode (the thing, it already was... And my phone won't start, it stay stuck on the logo screen so i can't activate it anymore)
Every try it's the same error.
And that's were I'm stuck.
I have thought about flash the boot.img system.im and else by fastboot, but I'm not sur of it..
Edit : I did it and it worked for me
First you need to be sure that your device is well charged and only then you can flash your device, you should be able to flash it. Do not forget to wipe your data when you are about to flash by choosing the right option
Related
SOLVED
______________________________________________
first for jumping out of flash mode, i used pc companion's repair, even though it didn't worked, but at least it kept my phone in the flashing mode
second, after the failure of pc companion, i opened flashtool and flashed a 1.6 one onto it.
third, my phone was running again!!
______________________________________________
hey guys,
i have bricked my phone
i have tried the solutions here, but none helped:
* seus said: the phone has already the latest version installed
* repairing said: there is no software available for your phone yet
* sometimes the going into flash mode doesn't work, it simply jumps out of it, but by pressing some buttons, it remains in there
[edit: now i can't make it to stay in flashing mode anymore]
* the combination back+home+power does not have any effect
* flashtool reaches to the end and says
29/044/2011 17:44:36 - INFO - Now unplug the device and power it on
29/044/2011 17:44:36 - INFO - Then go to application settings
29/044/2011 17:44:36 - INFO - turn on Unknown Sources and Debugging
though nothing happens afterwards (and by nothing i mean it still remains at the SE TEXT, not logo).
NOTE: I rooted my xperia before using flashtool, but i couldn't install recovery, and even when i was installing root with SuperOneClick, everything was smooth and said success except the test which failed.
PS: if i use a generic ROM, would that help? i flash this firmware with flashtool:
Generic 2.0.2.A.0.24[rooted]X10 Mini Pro (U20i)
You flashed with xrecovery ? Can you access it and fix permissions ?
wiilweer said:
You flashed with xrecovery ? Can you access it and fix permissions ?
Click to expand...
Click to collapse
yes, the rom had xrecovery, but holding on back and power doesn't lead to the xrecovery, the text still shows up, though it has a delay and the grean light blinks once
I´m dealing with the same issue. xrecovery was installed but I can´t even access it because the cell phone hangs on Sony Ericsson logo screen.
still unsolved. cant use usb- wont connect. green blink and thats all. logo hangs up all the time.
guys, i know that there are similar threads here on the topic im asking now. However i did read through and NONE was same with my case.
i was with MiniCM7 pro on my mini pro, decided to revert back to 2.1 original kernel using pc companion since the firmware was not stable in my unit (batt drain simply fast in 4 hours causing heaty batt from the cover, bt cannot use and running in background, unit restarts itself randomly etc etc).
i done the reversion via pc companion, having 2.1.1.A.0.6 in my unit at the end of the process (the final message from pc companion) and at the end it requires a 5 seconds shutdown and long restart. by that time the boot loop happens after the white sony wording and SE logo. It is a brick case now.
I tried flashtool but "debugging mode off", i tried pc companion again but it requires me to turn on debugging mode which i can never do that in a boot loop.
previously with both CWM and xrecovery from CM7 pre-installed but cannot log into recovery mode by pressing 'back' button and 'sliding' the keyboard.
what should i do now? seriously in a dilema..
i think i just came across with one of the solving method which i cannot digest it (which many of you provided such solving method).
once completed, i will post up photo on how to for solving boot loop errors.
hope im not a nuisance.
SE pc companion > Support Zone > Start >Phone Software Update > Start > Repair phone
this is the procedure.
Hi, I know there were many similar topics but this case looks different. I've tried to update my xperia Z using PcCompanion (to newest available kitkat) during flashing i got an error and all I saw after turning it on was grey triangle with warning. PC companion see my phone but cannot repair it (I got error 100), during flashing three different OFW in flashtool it always stucks on kernel or system flashing (excluding them in installation make possible for flashtool to finish the job) It gives constant blue light in fastbot mode but when i'm connecting it in flash mode it only blinks green and then red for a second each and remains black. I can make force shutdown only when it's in charger and being in charger it only blinks with red light and when I want to turn it on it only vibrate once and do and show nothing. It's not rooted, has locked bootloader and battery over 60 % full. Does anyone may help ?
Hello XDA family
So, i'll start from the beginning of my issues with my xperia Z2, allmost two weeks of reasearch but nothing. I bought this phone preused and with broken digitizer, fixed everything and turned it on, booted up and everything was fine. Phone offered update wich i did and it was the beginning of my troubles. Boot loop was first thing, and few other things wich lead me into buying new genuine battery. I literally spent a day to get out of boot loop by disconnecting the battery, tried to reset and all sorts of thing and still don't know which of those many things actually worked but i got it booted up finally.
So yesterday i took it out of the box again and thought to update it to latest 5.1.1 Lollipop via wifi because i can't get phone into flashmode, so while installing update (android logo with blue loading line) my phone turned off. I turned it on again and same thing, android logo with blue loading line half done and turned off, and again and again. Finally disconnected the battery, connected usb cable to the wall charger, connected battery and red light poped on, so i let phone to charge, after few hours i turned my phone ON and voila, somehow i got latest android installed.. go figure.
When i bought this phone the rear camera didn't work, i saw the icons but didn't take any picture. Did cache clear and other tricks i found from google but nothing works, im not sure but i guess this issue came when last owner updated it from kitkat to lollipop.
So heres my biggest problem, to downgrade z2 to kitkat i need to flash it, but i can't..
When phone is on my pc will recognize it.
When power + VolDown, green led pops on (flashmode) and after few secons i get usb device not recognized. (Tryied some tricks that i found from google, no succsess)
When power + VolUp, blue led pops on (fastboot mode) and flashtool is actually connecting with the phone like it's suppose to be.
Im using Flashtool Version 0.9.19.8 and all necessary drivers are installed, included sony ones. I also Tried different usb ports and different pc, same thing.
MakuAr
Hello All,
I've got big issue with E5533 device. As I was told device had just turned off suddenly some time ago. I've read something about "sudden death" of Xperia smartphones - after that I've tried to use the 'yellow' reset switch I've found nearby SIM card slot - this does not really help at all. I've tried to power up the phone, it was connected to charger over 12h - after that the icon of low battery still show up, the icon of battery and 'flash' as well. After double-click of power button device showed 'Sony' and 'xperia' logo and after that the black screen appears.
What's more interesting after connecting device to PC - it's available you can see the folders etc, etc.
After that I used Sony Pc Companion and used 'repair' option - same situation - logo and black screen...
I used Flashtool, downloaded the latest 5.1 version of firmware, at first received some issues with BOOT to load - searched on forum and set minimum 128 value of speed.
Firmware flashed successfully - happy to see the results I've started the device using power button - and guess what - logo and black screen again...
I've noticed that phone is starting up after few secs in low light - but seems to reboot after the phase of updating android apps it goes from 0 to 190 and then the screen goes black again... then shows some error I'm unable to read.
Have you got any E5533 stock firmware maybe lower that 5.1 for me to try flash it?
OR have you got an idea what can I do next with this device?
I used this firmware: E5533_29.1.B.0.87_1301-8214_R1A
Also tried this one E5533_29.1.B.0.87_R3A_Customized MAA.ftf - please find logs from last trial attached