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Brand new Ameo, when I put the SIM in it wont work. The phone doesnt recognise it.
Now is a T-Mobile SIM and a T-Mobile Phone, apart from the Network lock is there any kind of SIM lock that would stop other T-Mobile sims working in the phone?
Has anybody else had this problem?
Sounds to me like a SIM lock, is it t-mobile sim?
When I first got it, I did put the sim card in the wrong way up! Check the manual to make sure u've put it in correctly. The door closes and everything even if u've put it in wrong, and I initially got the same problem.
one of my tmob sims wouldnt work in my ameo but my other one does.
same message missing or invalid. call customer support (08454125000) and describe the issue to get a replacement sim sent out. If u bought it in a store you should be able to get it done in the store.
cheers
Its definately a T-Mobile Sim and Phone, Wouldnt a SIM lock give some kind of locked message?
It was in the way it showed on the instructions. The little sticker on the plastic showed where the notch in the corner goes, and I made sure it fitted with no pressure or forcing. Due to the notch, and the plastic on the cover im sure it wouldnt fit any other way.
I went into a T-Mob store and the guy there tried his SIM, which he assured me had actualy been used in a Demo AMEO in that store, and that SIM wouldnt work either.
When I called they said it wouldnt be the SIM as that worked in other phones (inlcuding a m600i also bought on w&w tarif).
I have T-Mob supposedly replacing the phone this morning (Courier didnt turn up yesterday) so Ill update if there are problems with the new Phone.
UPDATE-
New phone works fine, just worked with no trouble. Was definately a faulty sim reader in the other phone.
Glad u've eventually sorted it!
I guess it has to do something with the nistallation of extended ROM..mine also didn't read, when I soft reset to avoid Ext ROM..when allowed installation..it detected
It seems like invalid SIM issue is quite common among Athena. My was plaqing with the same issue as well and just got my replacement unit from Dopod. By the way my is U1000.
Hello,
A HTC Hero phone I bought from eBay arrived today.
It's said to be a recent replacement for a phone the owner bought from Orange 6 months ago. I got it for my daughter to take to Canada and I guess it will need to be unlocked for this purpose.
I'm a newbie but I've done some reading here over time, which encouraged me to go for this model of phone.
A recurring cautionary tales has been that bricked phones often get sold on, so I want to test the phone for functionality.
The phone seems to be charging ok and switches on fine.
I put my wife's Orange PAYG SIM into it, in the hope of checking phone function but there's a SIM icon with a red X showing on the display from time to time.
Is it that the Orange PAYG SIM is unsuitable for this phone or is it more likely to just be badly inserted or have dirty contacts?
Regards,
Mike
Firstly Orange UK phones are known to have issues unlocking for use on other networks, but its not impossible.
Secondly ensure the sim is locked into place as it can come loose causing sim errors.
An Orange SIM not working in an Orange handset?!
As Lenny already said,... make sure the metal catch that secures the SIM is flicked as far as possible to the left once your SIM is inserted.
If this fails, you'll need to double check it with another Orange SIM.
Hopefully your phone hasn't been reported lost/stolen,... but if it has and you paid by Paypal or your creditcard on ebay then you should have something to fall back on.
P.S... It shouldnt make a difference if the SIM your trying is on contract or PayAsYouGo. If the SIM your trying is working fine in your wife's handset but not in the Hero then it sounds like the HERO maybe dodgey!!!
Thanks for the replies Lennyuk and ddotpatel.
The SIM came good after a few cleanings, polishings and some extra care in fitting, as suggested.
I did check here on the forum last week that the Orange SIMlock could be removed. It does seem to be something of a multi-step process and other network SIMlocks may be a lot easier but I got the clear impression that it could be done fairly easily for a few quid.
I suppose any used phone that comes up for sale could potentially be stolen, eBay goods being no exception. I'll be quite surprised if it is though.
Is there a database of stolen phone serial # that can be checked?
Regards,
Mike
The only way I know of to check if its in be black listed is to either contact the police or the carrier, but obviously if it has been blacklisted then they will know you have stolen goods and will take them away from you.
Fortunately, I'm such a friendly and innocent looking chap, I'll probably get time off for goog behaviour.
Regards,
Mike
MickyLuv said:
Fortunately, I'm such a friendly and innocent looking chap, I'll probably get time off for goog behaviour.
Regards,
Mike
Click to expand...
Click to collapse
the innocent ones are the ones to be wary of
Hi guys, I was wondering whether anyone had any problems when going from regular sim to microsim after upgrading your Orange contract with the Carphone Warehouse? I've just upgraded to the Sony Xperia S and it is being a nightmare to activate, been on the phone to Orange, then Carphone Warehouse and back to Orange again who say that it should take under 2 hours, although it has been about 8 now and still no activation. Turned it off and on again many a time, old phone with number I want to transfer has remained off, taken new sim out and then back in a few times...
Is it just taking a while due to Orange network being slow/them not activating correctly or is there something blatantly obvious I have been missing?
Cheers
Niko
I have the same problem, tragedy ah
---------- Post added at 12:31 PM ---------- Previous post was at 12:19 PM ----------
I wish someone would solve this problem as soon as possible, looking forward to it
.
Thread moved. Would advise you to read forum rules and post in correct section.
Failure to comply with forum rules will result in an infraction and/or ban depending on severity of rule break.
Cut your old sim down to to microsim size and use that untill it disconnections and then use your new sim
orb3000 said:
Thread moved. Would advise you to read forum rules and post in correct section.
Failure to comply with forum rules will result in an infraction and/or ban depending on severity of rule break.
Click to expand...
Click to collapse
Sorry, I initially was tossing up whether to post it in this sub-forum but I thought as it was predominately about an upgrade issue it would be better suited in General as it is not phone specific.
Thanks for the advice about cutting my old sim-card down, hadn't thought about that! Great shout.
No problem
I want to finish using my credit up on my pay and go sim before i use my contract sim so i had to cut mine to fit
I need to leave my phone on until 6.30 as that is when Orange are, once again, calling me back. Eehhh
nikotime said:
I need to leave my phone on until 6.30 as that is when Orange are, once again, calling me back. Eehhh
Click to expand...
Click to collapse
I upgraded via phones4u, they rang Orange for me and put a 4 & half hour delay on it to give me time to finish shopping etc. it took just over that. I have found Orange customer service to be absolute sh!te in the past and have been forever having to ring back to check and double check things with them.
I feel your pain m8
Just A comment went into o2's shop this morning to pick up a micro sim they activated it for me in the shop and said it may take up to 24 hours to work.
My phone was up and running before I even got out the shop!
it's easier to cut your sim card and use it by the way. I did that for me and my friend's 4 year old sim card too, both worked flawlessly
Jealous! I wish I'd have done it in a shop, but I have to stick with Orange due to signal and Magic Numbers, and wanted this phone which Orange didn't stock directly...
And I am still awaiting a phone call from Orange (said 30 minutes ago) and if that does not resolve it, I definitely shall do that. Do have the slight fear of ruining it though...
I had already cut up my old sim card to fit the phone, but as it was an upgrade they also sent out a new micro-sim to take over from the old one. Unfortunately now they have deactivated the old sim card and I cannot get hold of them to activate the new one!
Cutting it up did it! Thanks guys, fingers crossed Orange become too incompetent and forget about me so it won't stop working. Ace, should have done that from the start.
Abandoned-Trolley said:
I had already cut up my old sim card to fit the phone, but as it was an upgrade they also sent out a new micro-sim to take over from the old one. Unfortunately now they have deactivated the old sim card and I cannot get hold of them to activate the new one!
Click to expand...
Click to collapse
I have to say that after contacting Orange, with my new sim number and telling them my original phone number that I wanted to keep, it took about 2 hours after this post to be all up and running. I was surprised how easy it was in the end.
nikotime said:
Cutting it up did it! Thanks guys, fingers crossed Orange become too incompetent and forget about me so it won't stop working. Ace, should have done that from the start.
Click to expand...
Click to collapse
Fingers crossed, but I have to say that it's pretty unlikely Enjoy the new phone while you can!
I too had cut the sim to micro but the phone is not detecting. When I bought the mobile from the amazon.com, the title said 'unlocked, international version'. But the GSM sim that I have is not working when I cut it and inserted into it.
What should I do now?
Edit: I cut the sim successfully and my mobile is good to go now.
My upgrade
I upgraded my to this phone a couple of days ago, I did it on my upgrade date. (went with phones4u as orange on-line didn't have any stock and there stores wanted £50 more, they actually recommended I went elsewhere when I showed them the on-line offer)
There computers initially accepted the upgrade and gave me a 10% discount! but when it came to activating the new sim they said they couldn't upgrade it today because today was my upgrade date and that it would take another day before the system would process it.
The phones4u people were really helpful on this front and instead of saying come back tomorrow and doing it all again they asked if it was ok if they put it through on my behalf in the morning.
Then they suggested if I wanted to use it straight away they had a tool for cutting my old sim up.
The device cut the sim up so well that with a bit of sticky tape it could go back to being a full sim (if I needed to move contacts etc)
end of the story is old sim went into the new phone for 18 hours, it cut out I switched the sims over and it worked straight away.
Orange remembered about me, so it switched over eventually, but luckily I kept the new sim in my wallet and plonking it in worked without problem. Hurrah and hurray, and all that.
Greetings
Long time follower here.
I think my lumia 920 is bricked, while i was flashing this version of firmware RM821_059R1W5_1232.2110.1244.3011, suddenly it stopped with a failed error, without any error number or description.
Now i can't turn on my lumia anymore, also it doesn't get noticed by the computer as a hardware, and also doesn't respond to volume down + power.
is there anyway to fix it?
Thx alot
http://forum.xda-developers.com/showthread.php?t=2032888 Mine wouldn't boot after a hard reset. I think this may be your only hope to fix on your own. Nokia Care suite and the refurb option.
IM
is there anyway to know the IM number of the phone without having the box? it's not on the body of the phone, and the phone doesn't start up.
I argued that with Nokia, beacuase they swore up in down it was on the SIM tray... seems stupid to put it there, what if for some reason you lose it? Whomever you were using it on should have it. In fact, I think when I log into AT&T I believe it is there.
have the same issue right now. I'm thinking about sending it in
awagner said:
I argued that with Nokia, beacuase they swore up in down it was on the SIM tray... seems stupid to put it there, what if for some reason you lose it? Whomever you were using it on should have it. In fact, I think when I log into AT&T I believe it is there.
Click to expand...
Click to collapse
http://www.nokia.com/us-en/support/...pic=GUID-D4A70EFD-27A6-4D6F-A089-84BF6BAA0001
it's behind the metal frame of SIM holder (not the plastic where you put SIM card) so it's hard to lose it..if you lose the metal frame with label, your sim card even with SIM holder will be loose.
Also if you know your provided (Network carrier) and based on color - you can get your product code from below link:
http://forum.gsmhosting.com/vbb/f60...ting-care-suite-download-1660094/#post9434277
Similar Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results, no vibrate and no image.
My Lumia has stopped completely and I can not fix it.
Found a "broken" G2 in the ads today, I might go check it out tomorrow. The seller is selling it for a very low price (somewhere around 150 USD) because the phone can't register to a network. Using my previous knowledge of other Android phones and the knowledge I acquired during my time with my own G2, I've deduced the following (ordered from least likely to most likely):
- the phone was dropped and the radio cable got detached (fairly easy fix, take the phone apart and reattach everything, the physical state of the phone can't be deduced from a single photo that's put online)
- the SIM tray is faulty because at the photo I got, a no SIM icon is visible (though that could've been taken without a SIM in the phone)
- something or someone messed up the EFS partition (I plan on checking whether the phone's bootloader root checker has been tripped, if the IMEI is okay, if it has a custom recovery, etc). The phone seems to have a stock ROM which I suspect someone flashed, or tried to factory reset the phone (which raised a suspicion described below).
But the most likely situation is that the phone was stolen. Why? Well:
- if the phone can't register to a network, its IMEI may be blacklisted
- the phone is being sold without any equipment, not even its box. The guy says it was sold to him like that, which makes me even more suspicious. I have some friends working in certain operators here, I'll snoop around once I get a hold of the phone's IMEI. If I can't get a straight story out of him, I'll try some intimidation or to knock down the price to oblivion, being that the phone might be stolen, and use it for parts, if my ways of finding its owner turn up dry.
Do you guys have any additional tips on what to check? I plan on putting my own SIM card in and trying to run some diagnostics from the hidden menus to see what's what.
robogo1982 said:
Found a "broken" G2 in the ads today, I might go check it out tomorrow. The seller is selling it for a very low price (somewhere around 150 USD) because the phone can't register to a network. Using my previous knowledge of other Android phones and the knowledge I acquired during my time with my own G2, I've deduced the following (ordered from least likely to most likely):
- the phone was dropped and the radio cable got detached (fairly easy fix, take the phone apart and reattach everything, the physical state of the phone can't be deduced from a single photo that's put online)
- the SIM tray is faulty because at the photo I got, a no SIM icon is visible (though that could've been taken without a SIM in the phone)
- something or someone messed up the EFS partition (I plan on checking whether the phone's bootloader root checker has been tripped, if the IMEI is okay, if it has a custom recovery, etc). The phone seems to have a stock ROM which I suspect someone flashed, or tried to factory reset the phone (which raised a suspicion described below).
But the most likely situation is that the phone was stolen. Why? Well:
- if the phone can't register to a network, its IMEI may be blacklisted
- the phone is being sold without any equipment, not even its box. The guy says it was sold to him like that, which makes me even more suspicious. I have some friends working in certain operators here, I'll snoop around once I get a hold of the phone's IMEI. If I can't get a straight story out of him, I'll try some intimidation or to knock down the price to oblivion, being that the phone might be stolen, and use it for parts, if my ways of finding its owner turn up dry.
Do you guys have any additional tips on what to check? I plan on putting my own SIM card in and trying to run some diagnostics from the hidden menus to see what's what.
Click to expand...
Click to collapse
Seems like you got it all covered! Best of luck.
Hello, even if you have a friend inside, It would do you well to use one of those online IMEI Blacklist checkers, if the phone is from a US carrier and it happens to be stolen/blacklisted theres a good chance that it will appear.
Anywho, so how will you do it? Will the seller lend you the phone for a couple of hours for you to check all these things? Or Will you be gambling for it?
Best of luck, the G2 is freaking awesome! I'm having a blast!
Definitely worth it. I bought a sprint lg g2 that was "bricked" in TWRP after they tried to OTA. Lmao got it for $40! Unlocked and am using now
Bought one recently (advertised as faulty antenna) but it had a messed up EFS. IMEI was null. Checked IMEI and it was fine. Restored IMEI and phone is flying fine.. Good luck on purchase.