Windows cannot recognize my phone in recovery mode - Android Q&A, Help & Troubleshooting

I got into a bootloop yesterday with no reason, and I couldn't fix it , so I decided to do a clean flash.
After I wiped the partitions, I connected my phone to my Windows 10 PC and it says "USB device not recognized", and I installed all necessary USB drivers but still it is not working, and I couldn't turn on the device since no operating system is installed.
Any help would be highly appreciated.
(I'm using Samsung Galaxy Core Prime (SM-G360H) on CM 13. )
Thanks!

Related

USB Device not recognized

I just plugged my S3 into my PC to copy some files over, and all of a sudden i got this error from windows saying USB Device not recognized and this USB device has malfunctioned. I heard its a known problem on android phones, but never really found a solution for it. Can someone help?
cr0wnest said:
I just plugged my S3 into my PC to copy some files over, and all of a sudden i got this error from windows saying USB Device not recognized and this USB device has malfunctioned. I heard its a known problem on android phones, but never really found a solution for it. Can someone help?
Click to expand...
Click to collapse
I had the same problem.Make a back up of your phone
and do a factory reset.
tried installing usb drivers sgain ??
Sent from my GT-I9300 using xda premium
try installing Kies?
Its ok i got it to work. Went into download mode and plugged into my PC and windows installed some drivers, Odin detected the phone just fine. Then i booted up into android like normal but switched to PTP mode, windows then installed the MTP drivers (though it was already installed) then after that all worked well again
Please help...
Im having the same problem. But nothing seems to work for me. Tried everything possible. Re-installed drivers, connected in download mode, installed Kies, reset to factory setting..ALL TO NO AVAIL. I keep getting 'USB device attached to this computer has malfunctioned...' message...
The solution isnt always the same for all users.. Fortunately mine was fixed by a simple driver install. I remember browsing the internet and found out that there is a way to fix it but it requires simple adb commands and the Android SDK.

[Q] I777 - Can't Get Samsung Driver Properly Installed (Win 7, 64)

This sounds so noobish, but I can't get the Samsung Android drivers to properly, effectively install on my Windows 7 (64bit) workstation. Whenever I connect my newly purchased (used) AT&T Samsung Galaxy S2 (SGH-I777) to my Win7 computer, I get a USB not recognized error message. When I fire up Kies, it tells me that no devices are connected. When I run ODIN 1.85, it doesn't show anything connected. I've rebooted the PC multiple times.
I can boot my phone into download mode, but I can't get it into recovery mode. If my USB drivers would work, I would reinstall the stock ROM, but it won't connect. If I could get it into recovery mode, I would install a ROM from a zip on the SD card.
What do I do next?
Sounds like your micro usb port is busted or dirty
Sent from my GS4 running CM11 Kandy Kane
Thanks for your reply. I'm not sure whether it was causal or coincidental, but despite many reboots of my PC, on my last reboot (after I posted this thread), Windows notified me of 17 Microsoft updates to install. I let it install them (no idea what they were) which took over 20 minutes, then it powered off. On booting up, it did more automated install stuff, then finally booted up. After doing all this, I was able to get the phone into recovery mode and flash from a zip on the SD card. Again, it may be nothing but rabbit's foot and holy water, but my immediate problem is fixed (my phone is working).
But I still can't connect by USB....

[Q] My Galaxy S3 got stuck in a boot loop! What to do?

Hello,
my device (i9300) as mentioned above got stuck in a boot loop.
First I did was I installed the latest pac-man ROM from here. After successful testing I decided to flash the latest OmniRom 4.4 from here.
Now here comes the dilemma with: My Failure was that I had a old Recovery (CWM-based Recovery v5.5.0.4) and I didn't see the point where it says that I have to update it first.
My USB Connection to my PC was already broken before I started to flash any of the ROMs. So I can't connect to the PC to flash via Odin. It fails on the driver installtion. (I copied everything in my cloud and downloaded it to the internal sd)
The Device Manager shows alwas a ! in a yellow triangle near the "Samsung Mobile USB CDC Composite Device" (Download Mode) with a errer code 10: Device cannot start. I did millions of solutions but nothing worked against this issue ...
Currently my device starts where the Samsung galaxy s3 logo pops up, get stuck by that with a red 1 on the upper left corner and boots into the "old" recovery.
This is my Problem. Please help me to fix this (and the USB bug).
Thank you very much
Kind regards,
A.R.Cante
A.R.Cante said:
Hello,
my device (i9300) as mentioned above got stuck in a boot loop.
First I did was I installed the latest pac-man ROM from here. After successful testing I decided to flash the latest OmniRom 4.4 from here.
Now here comes the dilemma with: My Failure was that I had a old Recovery (CWM-based Recovery v5.5.0.4) and I didn't see the point where it says that I have to update it first.
My USB Connection to my PC was already broken before I started to flash any of the ROMs. So I can't connect to the PC to flash via Odin. It fails on the driver installtion. (I copied everything in my cloud and downloaded it to the internal sd)
The Device Manager shows alwas a ! in a yellow triangle near the "Samsung Mobile USB CDC Composite Device" (Download Mode) with a errer code 10: Device cannot start. I did millions of solutions but nothing worked against this issue ...
Currently my device starts where the Samsung galaxy s3 logo pops up, get stuck by that with a red 1 on the upper left corner and boots into the "old" recovery.
This is my Problem. Please help me to fix this (and the USB bug).
Thank you very much
Kind regards,
A.R.Cante
Click to expand...
Click to collapse
To fix the USB bug, you must uninstall that driver and download the driver ( try to install kies for example )
To fix the bootloop try to do a full wipe in recovery mode
abidifethi said:
To fix the USB bug, you must uninstall that driver and download the driver ( try to install kies for example )
To fix the bootloop try to do a full wipe in recovery mode
Click to expand...
Click to collapse
None of your advices worked. I did unistall all drivers and also Kies. Reinstalled and it doesn't worked. So I uninstalled it again and installed only the drivers but this didn't worked too.
Everytime I uninstall the drivers and connect the device to the PC it is trying to Install the Drivers over Windows Update and Kies isn't reacting at all.
Now since I wiped data/factory reset, cache partition, dalvik cache and formated /system and /preload my device won't start automatically in the recovery anymore. It get stuck on the Samsung Galaxy SIII Logo with the red 1 in the upper left corner. To Access to the Recovery I have to take the battery out and and insert it again and press volume up + home + power.
What can I do now?
Thanks in advance
A.R.Cante said:
None of your advices worked. I did unistall all drivers and also Kies. Reinstalled and it doesn't worked. So I uninstalled it again and installed only the drivers but this didn't worked too.
Everytime I uninstall the drivers and connect the device to the PC it is trying to Install the Drivers over Windows Update and Kies isn't reacting at all.
Now since I wiped data/factory reset, cache partition, dalvik cache and formated /system and /preload my device won't start automatically in the recovery anymore. It get stuck on the Samsung Galaxy SIII Logo with the red 1 in the upper left corner. To Access to the Recovery I have to take the battery out and and insert it again and press volume up + home + power.
What can I do now?
Thanks in advance
Click to expand...
Click to collapse
Try to download any custom ROM if you don't done yet and put it in your external sd card ( use an other phone or card reader ) and now try to enter in recovery mode and install it and let us know the result
abidifethi said:
Try to download any custom ROM if you don't done yet and put it in your external sd card ( use an other phone or card reader ) and now try to enter in recovery mode and install it and let us know the result
Click to expand...
Click to collapse
I tried this now on my Desktop Computer and it worked fine. I didn't need to install drivers manually. It installed it by itself and therefore i was able to use odin!
I flashed the new recovery and put the omnirom and pa-gapps on my sd card (I also tried this on my notebook but my card reader is maybe broken)
so i installed teamwin recvovery over pc, put rom and gapps on my sd card and flashed them over recovery.
Now all works fine.
Thank you for your help.
But what I don't understand is my Win 7 OS (32 bit) is recently set up on my VM everything was fresh but it didnt recognized my device... Google says a lot of people are having this issues. I've tried everything whenever I found allegedly a solution for this problem. None of them worked. I simply switched the computer and everything is fine. This is ridiculous. One year ago, when I had running windows as main OS, there were no problems at all. If the problem was caused by a virtual machine I think that not many people would complain about this issue.
Kind regards
Why would old Win 7 recognize your device unless you install drivers .
JJEgan said:
Why would old Win 7 recognize your device unless you install drivers .
Click to expand...
Click to collapse
I don't really understand your comment. The Problem of this USB error has no root. When your Windows System says error code 10: device cannot start then you have a big problem because you don't know why and how to fix this. Try and Google this. You will find thousands of people complaining the same error. Everyone has other solutions for that. Some edit their registry, others simply do a soft-reset and try another USB-Port.
Samsung support can't help you at all because they don't know why this is happening. And the solving of this problem is really random. i tried for hours to solve this with no success (except switching to another computer).
Windows says on my laptop the device cannot start but it is perfectly connecting to my other computer. How can this happen? I don't know. Maybe the error code 10 is not that specific and there is something other wrong than my device.

USB device not recognized Win7/8, x64/x86, OSX

Hi All,
I am having an issue with my S4 that when I plug them into my computer I get USB device not recognized. I have searched the forum for the past 2 days trying all kinds of different solutions the major one was changing my USB/charging port board on my phone.
I need to ODIN my device to an MJ7 image. At first I got the error and did a factory reset through safestrap recover. Still got the error so I did an advance wipe of every option. (Looking back shouldnt have done that) That took away my recovery, but I can get to download mode, but its not detected by my computer to use ODIN with. So I am stuck without a custom recovery without the ability to boot into anything.
Here is what I have tried so far:
1. Reinstall/uninstall drivers, reinstall/uninstall kies.
2. Changed USB ports on computer.
3. Changed USB cables
4. Changed computers from Win 8 x64 to Win 7 x64.
5. Changed computer to my MACbook using Heimdall.
6. Changed USB charging port board on my phone.
7. Tried everything again. *Still doesnt detect it*
Any ideas that I havent done already, or how to fix? I do have nandroid backup of my ROM, but dont have a custom recovery to flash it.
Cant ODIN back cause its not detected by my computer. Thanks in advance for your help.
Is USB debugging still checked on phone? You must use the USB cable provided with phone...
safestrap enabled, Hyperdrive driven
Thanks for the reply. I cant select USB debug on my phone because my phone does not boot into the main OS, it is stuck at the samsung custom padlock screen. The USB debug option was on when the OS was installed though. My phone will only boot into stock recovery and into download mode. I tried to use the original USB cable provided with the phone as I read this could be the problem, but I tried 4 other ones too and phone still gets detected as "Unknown Device" in device manager, so ODIN cant even see phone in download mode to restore. I have tried to install KIES and the Samsung Mobile phone drivers 1.5.x.x drivers. Just read somewhere where someone had this issue and installed Samsung mobile phone driver v1-4-6-0 so I am trying that now.
odlay75 said:
Thanks for the reply. I cant select USB debug on my phone because my phone does not boot into the main OS, it is stuck at the samsung custom padlock screen. The USB debug option was on when the OS was installed though. My phone will only boot into stock recovery and into download mode. I tried to use the original USB cable provided with the phone as I read this could be the problem, but I tried 4 other ones too and phone still gets detected as "Unknown Device" in device manager, so ODIN cant even see phone in download mode to restore. I have tried to install KIES and the Samsung Mobile phone drivers 1.5.x.x drivers. Just read somewhere where someone had this issue and installed Samsung mobile phone driver v1-4-6-0 so I am trying that now.
Click to expand...
Click to collapse
Tried Samsung Mobile phone drivers version 1.4.6.0 and still the same outcome "USB device not recognized". I went down to a local electronics store and bought two different brand microUSB data cables. Tried them both along with my original one from samsung, and still the same result. Any other ideas??
Anyone else have any ideas? Thinking of sending it in and having it JTAG'ed back to stock. Can anyone recommend any services? Heard mobiletechvideos is good.
odlay75 said:
Anyone else have any ideas? Thinking of sending it in and having it JTAG'ed back to stock. Can anyone recommend any services? Heard mobiletechvideos is good.
Click to expand...
Click to collapse
Go to Saferoot thread in dev forum...your answer may be there
safestrap enabled, Hyperdrive driven

LineageOS 14.1 - How to activate USB massstorage access?

Hi!
I have searched XDA forum and other forum concerning LineageOS. But I have not found a solution.
My latest experiments were with installation of the adb interface on windows. At first, this worked well and I got full massstorage access. The Galaxy and its both memories did show up in Windows Explorer (like in old ages).
At the next restart of Windows (Win 7 64-bit Pro) when I connected my phone, Windows immediately did install the samsung drivers again. And since that things got even worse: No even the MTP and PTP Mode did not work, so that the Smartphone does not show up at all in the Windows Explorer!
At F-Droid, I have found an app, called USB Mountr. I tried this, but without any effort.
In the device manager of Windows I can see an „Android Composite ADB Interface”. It tells, that the device would work OK.
Now I am stuck with this and I hope, someone will help me, to activate usb massstorage access.
BTW: I have flashed my Galaxy S2 with Heimdall, running on Ubuntu. Heimdall on Windows 7 did not work, because of libusb error -12.
Latest status:
I have uninstalled the app USB mountr and did reboot the phone. Now the USBconnector is only active for charging the battery. I even get no connection in PTP or MTP mode.
Then I have deactivated USB debug mode and ADB. did a reboot, reactivated ADB and USB debug etc. and did further reboot the phone but with no success.
USB connection is nearly dead and cannot have connect with LUBUNTU Laptop. On Win 7, I get the signal tone, which is typical for connecting an USB device. The GT.i9100 shows up in Explorer but cannot be connected. Device manager tells me, that it is an Android device and all would be OK.
As a work around I am using MyPhoneExplorer on Win-7 and KDEconnect for Ubuntu.
Please can anybody tell me, what I should do, to get back at least USB connection in MTP or PTP mode???
I have the exact same problem.
I did notice, that after first boot, there was a message (several times) the MTP daemon/service stopped working (Crashed ?)
Does anyone else encounter this ?
Did anyone else resolve this ?
(Currently I was only able to get/send files to the device via BT, which is slow, annoying,
and a lot of work moving files to their required places after transmitting over BT)
Quick Fix for stuck on boot
This probably isn't the right place but you said there weren't many solutions. If your phone randomly gets stuck on boot you need to Delete Everything including system, factory data reset, flash ROM again with ADB, go through setup. The reason it probably hanged is because you installed an old version of SuperSU Binary or because you flash OpenGapps before setting up phone.
Hope this works
P.S Sorry for the late reply

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