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I have a strange problem with Xperia Go phone and bluetooth headset. My voice is distorted in the direction to person whom I'm speking and I can not use the headset as daily use.
It seems like the microphone gain is set full-time maximum. If I talk quietly the sound is clear, but if I raise my voice it get distorted.
And this is not just me, some of Xperia (Go/U/P) phone owners report same problem in Sony Xperia™ support forum. For some strange reason, some users do not seem to have any problems?
I've tried three different Xperia phone and five different bluetooth headset device, all have the same problem. Other brand phones with headsets working as it should.
The same problem occurs with a stock ICS / JB and CM9.
How the headset microphone gain is adjusted, is there some mechanism for feedback from the phone? Does anyone here have the same problem?
I had this problem a while ago, Xperia U with Jabra CLIPPER, after using the "repair my phone" functionality in PCC, so contacted the customer support in Jabra and they told me to wait until the battery dies, then recharge, also to use it with Wi-Fi disabled, does not really make sense to me but noticed some improvements, finally sold it, and used a wired headset instead... sad but true...
I have also tried everything to fix the problem: wlan off, charging, screen off, repair phone and hf software, isolated phone to another room (to see if internal mic is active same time with bluetooth mic), tried every settings in audio.conf etc.
I have noticed that the "distortion threshold" depends on bluetooth device - the more expensive device (more sensitive microphone?) - more distortion.
Also, Jelly Bean brought little improvement in the situation, but it does not fix it completely.
Does anyone have an interest / skills to investigate the problem more? Is it possible to monitor messages on phone and the bluetooth device to see if the phone tells bluetooth device to set mic gain at maximum?
seems like my xperia go also having the same problem.. when using bluetooth headset, people cant hear my voice clearly, the mic too sensitive causing my voice distorted, and this problem only happen when using bluettooth headset. tried with a few different bluetooth headset and the problem still there.. any solution for so far? can this problem solve by sending phone to sony service center?
Hi all,
Having some issues with my z2 bluetooth dropping. Very strange.
I can connect my bluetooth on the z2 to any device without issue ( namely my 2013 Hilux), however, after 40s, my bluetooth will drop, and reconnect withing about 2-3 seconds, and start the cycle again, on and on forever. I am not sure why it does this? It happens when i just leave it connected and do nothing with it, or when i play music too.
The interesting thing is, if i receive a call, i will be able to speak with someone for the first 40s, then the bluetooth will disconnect and reconnect (all in about 2-3) seconds, and after that i will not experience any more bluetooth drops for the entirety of my journey, either through leaving it there connected not doing anything or playing music. Very strange.
Ive tried turning, stamina off, wifi off, nfc off, etc but nothing seems to change it.
Does anyone have any insight on this? Its like the bluetooth on the z2 is requesting something from my other devices, and when it doesnt receive it, shuts off, then as my bluetooth is on and recognizes my paired device is nearby, reconnects straight away. If i get a call as ive mentioned, its like whatever the z2 is looking for it just ignores it and keeps the connection regardless.
Happens to me in my 2014 MB. It's definitely something sony is doing wrong with their Bluetooth. I never had that issue with other phone brands (Samsung, HTC, Moto).
Paperinik68 said:
Happens to me in my 2014 MB. It's definitely something sony is doing wrong with their Bluetooth. I never had that issue with other phone brands (Samsung, HTC, Moto).
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Ahh so not an isolated case!
I have no issue with my Note 3 or my older HTC One. Its strange. I remember reading something about Bluetooth 4.0 requesting a device descriptor or something descriptor (my bluetooth knowledge is a bit lacking), could it be that thats what its not receiving and hence dropping out? Surely there must be someone on XDA who knows a workaround for this issue.
I have the same issue with 2011 C-Class and Z2 drop out constantly and turn it self off.
The Xperia Z fix seems to have fixed the issue and will auto reconnect, but it is still annoying with the temporary connection drop.
Anyone know if this will be fixed in firmware update?
Ive found that 4.4.2 has alot of base module issues
You will have wait for sony to update to 4.4.3 or 4.4.4 or 5.0
Sent from my D6503 using XDA Premium 4 mobile app
Any idea when the update will be out?
Extremely annoying, even with the Xperia bluetooth fix, the BT fix app will constantly come up with connecting/reconnecting messages.
Almost unusable in the Mercedes...
Mjollnir1983 said:
Any idea when the update will be out?
Extremely annoying, even with the Xperia bluetooth fix, the BT fix app will constantly come up with connecting/reconnecting messages.
Almost unusable in the Mercedes...
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This month or next month
About 2-5 weeks from now says Sony service centre employees
Sent from my D6503 using XDA Premium 4 mobile app
I turned off the Bluetooth media functions and enable only the telephony features, seems to have stabilized...
I have BT music streaming problem too. Z2 connects to pioneer deh-x9600bt car radio, but the songs keep skipping every now and then. I have tried every possible settings, changed memory card, tested spotify and deezer and problem still exists. HTC phones working without issues in my car, so must be something to do with Sony.
edit: running 4.4.4 existenz currently, but problem has been from the start
any update to this issue? Just bought my Z2 and I am also experiencing this Bluetooth "skipping, jumping, dropouts" every minute or so while listening to my Chevy Volt bluetooth audio. I am on 4.4.4 but am considering downgrading it to 4.4.2, root, and check out other roms to see if problem still persists.
fixed!
found a fix!
1) install this app: https://play.google.com/store/apps/details?id=de.devmil.xperiabluetoothmediafix&hl=en
2) open app, check the BT connection that have stuttering / dropouts
3) restart phone
4) wait for message box to appear momentarily to say "BT XXX reconnected" or something to that effect
5) test it out and....???profit!
update: perhaps I spoke too soon. A week of using the app this BT connection dropouts still appears at random. Rebooting the phone is what usually fixes it. I wonder if the bluetooth stack would fix it...can it be replaced in the phone kernel?
well I did more experiment with it this morning. Little background info: My car has bluetooth audio for phone, stereo, and message. The phone is C6503 with .167 firmware. These are the result to see if it fixes the stuttering:
1) toggleing bluetooth on/off: no
2) toggleing throw (audio cast) on/off: no
3) disable auto throw in throw setting: no
4) restarting phone: yes (but AVRCP would stop working; i.e. can't skip track from car. Also notices option to read text message was gone)
5) delete MAP profile in bluetooth setting: yes (seems to work for the rest of the ride...stay tune)
So if you don't mind not able to have the car read your text, this is the fix.
Hi everyone,
does anyone else also have problems with bluetooth audio? I'm using my z5c with two different audio devices (car stereo and a jbl bluetooth box) and the audio signal is stuttering quite often. I tried using different apps (so far Audible and Deezer) and with both I get the stuttering. When I disable and enable bluetooth again sometimes it works fine for a while and then it turns bad again. Most of the times the stuttering is back immediately after reconnecting. The same happens after restarting the app. When I'm switching to headphones or the internal speaker I don't have any stuttering at all.
Any ideas on how to fix this? If it stays with Android 6.0 I might have to send the phone in.
Same, very rare audio gaps with BT and stock player and spotify
farfetch said:
Same, very rare audio gaps with BT and stock player and spotify
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Had that happen a few times. Stuttering not related to distance or other apparent reasons. Also phone slows down like crszy sometimes. I think stock rom is plain ****.
Happens very often when using Garmin Fenix 2 with HR monitor in the same time. If the watch is to close to phone then sometimes I hear nothing - but I think it's Garmin's fault.
Doesn't happen at all in my case
I have not noticed any stuttering while connected to the Bluetooth in my car (Acura TSX) or my Homewerks Bluetooth speakers in my house.
This is CONSTANT for me while using a variety of bluetooth headphones/speakers. Usually if I pause the music for a moment, it'll stop doing it for a while. But it's driving me insane today. I do usually have the phone paired with a Moto 360 as well, but I haven't noticed a difference whether it's connected or not.
Strange. I use BT audio all the time with 3 different BT devices, and never experience stuttering. I do use a 3rd party player (GoneMAD Music Player), not sure if that is part of it.
I had this issue constantly with my Z Ultra, had no issue with my Z3 Compact, after ~4 months started having it constantly with my S6 Edge, and I noticed it twice with my Z5 Compact.
I think it's something Android related rather than something Sony-specific (and definitely not phone-specific).
I use it with a wireless Sony loudspeaker. My z3 compact never stuttered. My z5 compact (with the same speaker) does stutter a little, especially if i hold it. If it's on a table it is fine.
Sent from my E5823 using XDA Free mobile app
I don't experience stuttering at all, but I do however have the problem that the audio is too loud... Even on the lowest setting, audio through bluetooth headphones is almost too loud to listen to
Having connected the Z5 Compact to a Sony SBH-20 Bluetooth headset, I can confirm the stuttering issue. With music coming from Play Music the stutter happens sometimes and will not stop appearing until I stop and start the music. This also happens with navigation voices from Maps app.
Is this a Z5 Compact specific error or Android 5.x? My Motorola Razr i (4.4) never had this issue.
tudork said:
I use it with a wireless Sony loudspeaker. My z3 compact never stuttered. My z5 compact (with the same speaker) does stutter a little, especially if i hold it. If it's on a table it is fine.
Sent from my E5823 using XDA Free mobile app
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Not sure if this applies to every case, but the stuttering in my case I found out was due to accidentally touching or holding the phone near the fingerprint sensor.
What this generates is a music playback gap (no phone vibration or other sound, which makes hard to understand what is happening). Tested with bluetooth headphones, Sony AS600BT.
I am having all kind of issues using audio on Bluetooth devices... And I have to do the pairing again every time I want to use one of these devices. It never connects automatically. I don't know if the app Throw or Smart connect have something to do with it.
Is this issue commonplace? I regularly use several pairs of Bluetooth headphones to listen to music with my phones. I've never had an issue with any Android devices stuttering over Bluetooth (Not since the Droid X2, anyways.), so I'm concerned by this. I had a Lumia 950 XL that had the issue, but a replacement seemed to solve that.
Just wondering, as I'm expecting my Z5c to be delivered Monday. Sorry for the necro!
I have the same issue with my Sony Z5 Compact, Audio through Bluetooth was working perfectly fine before Android 6.0 Software update, since the update the audio is very choppy/stuttering quite badly, even if the bluetooth earphones/reciever (Sony SBH20) is sat untop of the phone, I have tried different recievers/earphones, tried turning all apps off, turning wifi off, switching bluetooth on/off etc tried different music apps... tried most things, it happens at home/office and happens outside too, so my guess it's a Sony Bluetooth issue that has been effected by the Android Update.
Stuttering/chopping badly here as well... Using BT to a 2016 Volvo. Especially if the phone is used at the same time, no matter the load.
Had no problem before Marshmallow.
it's interesting... the last 5.x update solved the problem on my phone and the marshmallow update didn't change the fact... have you tried to reflash the firmware?
Found a possible solution which at least works temporarily in my case. Stuttering didn't happen since I performed the following:
dar5ar wrote:
Hi everyone,
I resolved Bluetooth audio stuttering on my Z5 Compact by wiping the cache partition.
This can be done the following way:
1. Go to Home screen
2. Press and hold both keys 5 seconds : Power + Volume Up
3. The smartphone should vibrate 3 times when done, and shutdown
4. Power on
The issue should be fixed.
This works on my Z5 Compact, I hope this can help you too.
From: http://talk.sonymobile.com/t5/Xperi...-after-marshmallow-update/td-p/1103796/page/8
Dar5ar
zumi_by said:
Found a possible solution which at least works temporarily in my case. Stuttering didn't happen since I performed the following:
dar5ar wrote:
Hi everyone,
I resolved Bluetooth audio stuttering on my Z5 Compact by wiping the cache partition.
This can be done the following way:
1. Go to Home screen
2. Press and hold both keys 5 seconds : Power + Volume Up
3. The smartphone should vibrate 3 times when done, and shutdown
4. Power on
The issue should be fixed.
This works on my Z5 Compact, I hope this can help you too.
From: http://talk.sonymobile.com/t5/Xperi...-after-marshmallow-update/td-p/1103796/page/8
Dar5ar
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I saw this at the Sony support forum as well but said method did not help my bluetooth problems
Hey everyone,
I've seen a few mentions of this issue but would like to have a thread to specifically discuss it and maybe find a resolution.
After pairing a bluetooth music device for the first time it will play just fine.
Come back some time later, the device reconnects automatically but no sound will play (even though your music app shows that the track is playing).
Turn off bluetooth, or just disable media streaming for the device, turn back on/reenable and sound comes back.
This is an extremely annoying issue that wasn't present on my last Android 5.x.x device. I'll forget about it until I'm driving and then have to wait until I stop to safely restart bluetooth.
Please let's keep this topic reserved for this specific bluetooth issue. If you have a different issue please start another thread.
My device: Spring LG G5 (LS992) on 6.0.1
Notes so far:
Simply restarting the phone doesn't fix it.
Unconfirmed - Happens only after switching bluetooth devices (going from your car, to your home stereo, and then back out in the car). I switch vehicles a lot for my job.
Suggestion here is to clear app data for Google Connectivity Services. Will try today.
Like mentioned in the other topic I might have the same issue on my Nexus 5 (2013) with Android 6.0.1 and parrot carkit. How is your Bluetooth volume on the phone when you start playing music? To me it seemed to be worse when Bluetooth volume was muted actually.
Sent from my Nexus 5 using XDA-Developers mobile app
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
I have been experiencing this issue on my LG G5. I have phone audio, but no media audio. The car display shows whatever is playing on the phone, including the time code as a song advances for instance, but no sound. I have checked in bluetooth settings to ensure both phone and audio are on. I've disconnected and reconnected. It did work 1 time, but that's it. I've had the phone for a little over 2 weeks and its fully updated.
I have the Same issue in my car, everytime i need to disable/Enable Bluetooth to get Sound working.
Sent from my LG-H850 using XDA Labs
Bluetooth has been the one problem I have with this phone. I lose connectivity to my Moto 360, my headphones need to be unpaired before I can use them again, it's seriously driving me nuts.
I am having momentary phone audio cut out when using my car BT. The radio will come back on for several seconds and the the phone will come back. I am wondering if the VoLTE function might have something to do with this. I have disabled VoLTE so I can test it although I really have no clue if it is related.
I believe this has to do with having 2 devices connected. The 1st will act as phone connection and the 2nd as audio only. The phone might think for some reason you still are connected to both or you actually have a lot of range in one of them and remains on.
Disabling VoLTE resolved my problem.
marcmarshall said:
Disabling VoLTE resolve my problem.
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Click to collapse
How did you do that?
Sent from my LG-H850 using XDA Labs
Lycidias said:
How did you do that?
Sent from my LG-H850 using XDA Labs
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Click to collapse
First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
marcmarshall said:
First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
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If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
scottricketts said:
If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
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VoLTE may not even be your related to your problem. I would try disabling it just to troubleshoot.
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
99SSCamaro said:
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
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Click to collapse
Jayhawk One said:
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
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I have Sony xperia z3 and only use Bluetooth with one device and have the same issues. Only started with 6.0 upgrade
I have the same problem on my H850:
When I turn on my headset, it will show "connected to call audio" in Bluetooth settings (my bluetooth is always on due to my Pebble smartwatch). No matter how many times I turn on and off my headset, it will always only connect to call audio, despite the option "use for media audio" being activated. If I unpair it and pair it, it connects to both for this one time, before going back to the previous behavior. If I turn bBluetooth off and on again, it will connect to both call and media audio again for this one time before returning to the previous behavior.
Since it's the intl version, there is no VoLTE option.
Is there a way (settings or using an app) to fix this and force the phone to connect media audio every time?
I have the exact same issue, except that I have an android wear watch.
My only solution so far is disabling call audio for the G5 in the Bluetooth definition, but that really sucks.
Have you found any solution?
This is a known issue with LG G5 and the sad thing is that LG doesn't have a clue. Unpairing and repairing is the only solution until Android 7 upgrade. I went as far as resetting to factory defaults, T-Mobile even replaced my device..same issue. **** SOLVED WITH ANDROID 7 ****
I still have the same issue with it showing as playing with no sound and it continues happening even after the Android 7 upgrade. Issue is intermittent, restarting phone or headset or disabling and reenabling BT are only solutions I've found so far. I confirmed the vol is on high on both device and receiver.
Happens on my Kia Soul, Sony SBH50 and SBH52. The only BT devices I don't seem to have the issue with is my old MW600s, so it may be related to BT version on the headsets. May be related to switching devices sometimes, but I've had it occur when using only one device, but having made a call, or left range with the headset away from my G5. Calls still have audio but Stereo/Media BT profile doesn't operate, even though both ends make it seem as if it does.
Thanks,
Peter
Asked a question a while back about the issue with Bluetooth audio cutting back to the phone speaker, is there a fix out for it yet? If not, do Huawei know about the bug?
Thanks
Original post text below.
I have this little problem with my new Huawei.
(I have a Mate 10 Pro, couldn't find a section for that specific model)
Whenever I connect it to my car or Bluetooth headphones, the audio from my phone will randomly switch from my car speakers or my headphones to the phone speakers. The only way to get it outputting audio through the Bluetooth device again, is by reseting my Bluetooth connection. However, it does this every time and its driving me insane.
Can someone help me with this? Thanks in advance.
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My mate 10 pro have terrible bluetooth problems with my earphones, sbc low quality and very noisy. Acc totally broken.
Hxxli said:
Asked a question a while back about the issue with Bluetooth audio cutting back to the phone speaker, is there a fix out for it yet? If not, do Huawei know about the bug?
Thanks
Original post text below.
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Can't help with a solution I'm afraid but I get the same on BLA-L09 C782, firmware 131. It sometimes refuses to connect to anything until I switch into airplane mode and back.
Other times it will connect fine then switch to loudspeaker almost immediately - even though bluetooth still says it's connected (and the play/pause button works on the device). It seems fairly random and reconnecting a few times gets it to work for a while, but it's annoying when it happens while driving.
My guess is that it's an audio routing issue, so most likely a software glitch.
Has anyone switched to a treble rom and still finding the problem? Or has anyone noticed it has gone with a later firmware update?